Super 8 by Wyndham Santa Rosa North

The a/c did not work and they wouldn’t give us a different room. Said there were no available rooms even though rooms were available on hotels.com. The thermostat had no cover and I was shocked when I touched the on switch. Ants covered the table in the morning. Didn’t expect much, but this was worse than I imagined for sure.

It is the filthiest place I've ever seen. The pictures I have would make you want to vomit and run. Change rooms four times. First 2 room's had no TV. The third room the TV was busted then had to been moved to an upstairs room where there was a TV but the room was so dirty and filthy. I wouldn't even let my dogs sleep in that room. Front desk girl was very polite and helpful even though it was the worst day ever recommend not going here

I used to travel 40-45 weeks a year and never have I experienced such a disgusting place. Black ants on the bed. Headboard fallen and behind the bed. Mattress sunk to the floor (lumpy). Stained sheets. Cops patrolling the area A LOT. Front staff was nice but you could tell they probably feared for their jobs if they tried to help you. Neighbor above was up until 2-3am…I know this because I couldn’t sleep with the banging. I wanted to say something but I literally was fearful of retribution. Sink faucet not stabilized.m. No smoke detectors. Currently hotels.com is trying to contact the manager but he’s not responding…surprised? He’The place should be condemned and closed. DO NOT STAY HERE!!

This Super 8 was not super at all! First the room was the ADA room which I did not request but took it anyways. The toilet seat was not screwed on tightly and we almost fell off of it. Then there was no cabinet in the bathroom to put any personal care items on. Then to top it off, there was no blow dryer. I asked at the front desk for one and none was available. I had to run to Walgreens to get one. It was very loud in the morning with a bunch of men going to work at 4 am. And the rooms had a musty, smoke scent. Not my best stay!

Unfortunately, I would not stay here again… it was so rundown. I actually thought there was some mistake. I can’t believe a Wyndham hotel would even be represented in this condition…. This had nothing to do with the receptionist or staff lady. She was wonderful…. This was the property not well maintained not upgraded and they definitely need to do a revamp with their maid service. The first room that we were put in was so disgusting. I couldn’t even stay in it. The second room was acceptable. But again, I would not stay here not unless there was no other place to stay. The price was right it was cheap. I guess I paid for what I got but even that I felt I paid too much…. This was at Best a $60 night hotel with complete basics of nothing and rundown rooms…. I was really shocked at the condition of this place. I guess there’s a place for everyone but… had I only not been here for just a few hours to sleep and shower I would not stay here… Santa Rosa, and Wyndham hotels should do better! Stay at your own risk! I could go into details, but honestly, I don’t want to even think about those details…