Is parking available at the hotel?

Nearby parking is available for EUR 17.5 per day, located approximately 2297 ft away. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately EUR 19 to 22 per person.

Does the hotel allow pets?

Pets are allowed with a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Las Palmas de Gran Canaria, just a 1-minute walk from Las Canteras Beach and 11 minutes by foot from Santa Catalina Park. It is 1 mi (1.6 km) from Mesa y Lopez Avenue and 1.7 mi (2.7 km) from Port of Las Palmas.

What are the hotel's policies for guests staying with children?

Children are allowed at the hotel, but specific age policies for free stays are not mentioned.

NH Imperial Playa Hotel in Las Palmas

Average nightly price at NH Imperial Playa by month, last 12 months (USD)
Month	Average price
January	$171
February	$172
March	$163
April	$139
May	$111
June	$121
July	$117
August	$117
September	$161
October	$139
November	$172
December	$169

What guests think

Across reviews, NH Imperial Playa stands out for its unbeatable beachfront location on Las Canteras, consistently friendly staff, and high overall cleanliness, with many guests recommending sea‑view rooms and balconies for the best experience and quieter nights.

Courtyard‑facing and interior rooms receive very little natural light, and several guests found standard rooms basic, often missing kettles or in‑room coffee. Comfort varies: beds skew firm with some reporting poor sleep, promenade noise can be heard, and a few noted odors or loud air‑conditioning. Breakfast is widely enjoyed for quality and sea views, though several consider it pricey, and facilities are modest with no pool and off‑site paid parking. Choosing the right room type makes a clear difference to comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited for a beachfront hotel: there is no pool, and parking is off site and typically paid. Several reviews also mention a green initiative offering a drink for skipping housekeeping.

Related guest reviews

8

alvaro javier

Sep 11, 2024

·

Stayed 1 night

Llegamos al hotel casi a las 11 de la noche por un tema de retrasos de vuelos, cuando llegamos genial porque había un buffet frio. Durante la estancia comprobamos que el cambio de toallas de la playa tiene coste, coste el parking, coste bebidas que otros hotels que hemos estado son gratis. en fin quieren cobrar por todo. El último día quisimos ver si podíamos quedarnos dos horas mas en el hotel y fue un no rotundo, en fin la experiencia buena, pero no repetiremos

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8

Catilin G.

Aug 4, 2023

·

Stayed 1 night

Botes de gel y shampoo sin reponer

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6

Daniel

Sep 20, 2023

·

Stayed 2 nights

Aging and a bit rough around the edges, but convenient location for walking around. No parking on site but they “offer” regular price public parking nearby. There is much cheaper public parking (with free EV charging) a bit further away, next to the aquarium and cruise terminal. Breakfast was decent. Hair drier was broken but they fixed quickly, and of course the card keys failed a couple times. Gym is around the corner in another nh hotel that looks nicer.

10

Deborah

Feb 3, 2025

·

Stayed 4 nights

Love this hotel, have stayed here a few times. The location and views cannot be beaten. The complementary drink in exchange for not using housekeeping is a great ‘green’ initiative, and greatly appreciated. Delicious breakfast buffet.

6

Heidi

Dec 10, 2024

·

Stayed 3 nights

Svært sparsommelig og ekstremt overpriset frokost. Det er mange gode og mye rimeligere frokoststeder i umiddelbar nærhet. Vi droppet frokost siste dagen, selv om vi hadde betalt for det. Veldig sparsommelig utstyrt rom. Ingen muligheter til kaffe på hotellet, med mindre du henter i frokostsalen. Det krever at du har betalt for frokost (ble spurt om romnummer). Rent og ryddig hotell med svært varierende service avhengig av hvem som stod i resepsjonen. 10 Euro for fungerende Internett. Gratis for ekstremt lav hastighet. Kommer ikke til å bo her igjen.

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10

Wendy

Nov 9, 2025

·

Stayed 1 night

No pool

4

stephen

May 8, 2022

·

Stayed 4 nights

No pool . No Terrace In Las Palmas next to the beach? No warmth from anyone . Functional and clinic

10

Carsten

Apr 9, 2024

·

Stayed 5 nights

Vælg et superieur værelse med altan og du får den skønneste udsigt med i købet. Og hvis man accepterer at springe rengøringen over en dag får du oven i købet en drink i baren.

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8

Carsten

Apr 9, 2025

·

Stayed 6 nights

Superior værelserne med ballon har en suveræn udsigt. Hvis man en dag springer rengøringen over får man en kupon il en drink. Eneste minus er, at der ikke er stillet en elkedel til rådighed, så man kan få sig en kop kaffe når man sidder og nyder den fantastiske udsigt.

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6

Timo

Jan 5, 2025

·

Stayed 1 night

Check in told me that she could not find my booking but 15 min before that her colleague found the booking when my spouse was asking for a parking card. She told me the booking was in my spouse name which was not true. Also I had to give my phone number and also my spouse even though I 2 days before had registered everything by an email and got room 412 allocated to us. When I mentioned this she told me they had a different system!! 30 min after we reached the room after check in a cleaning lady entered the room saying she was going to check the minibar!!! I told her we just arrived the room so she did not have to check.

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Cleanliness

Reviews consistently praise cleanliness and thorough housekeeping. A few isolated reports mention odors, missed replenishment, or pests.

Related guest reviews

8

Catilin G.

Aug 4, 2023

·

Stayed 1 night

Botes de gel y shampoo sin reponer

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4

Luz Mery Pintor

Oct 15, 2024

·

Stayed 3 nights

Muy desilusionado con este hotel. era nuestro aniversario y lo primero que encolntramos al llegar una habitacion con dos camas individuales y las vistas a una pared de un patio interior cuando yo habia solicitado una cama doble y con vistas al mar La recepcionista del hotel me dijo que yo solo hsbia reservado una habitación sencilla y que tendría que abonar 64 euros mas para que me cambiara la habitación por otra con cama doble y vistas al mar y para colmo en la nueva habitación que nos dieron estaba mi mujer en el baño y de repente se le subieron por los pies unos insectos parecidos a las cucarachas matamos algunos pero vimos que el cerco de la puerta tenia varios insectos llamamos a recepción y nos tuvieron que cambiar de habitación pero mi mujer ya no durmio bien en toda la noche tenia miedo de que aparecieran mas insectos yo creo que un hotel de 4 estrellas como este no debería pasar esto lamentablemente mi experiencia ha sido muy negativa

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10

Colin

Feb 10, 2026

·

Stayed 5 nights

Very Nice place right on the beach. Rooms are clean. Staff is friendly, and helpful. Breakfast is good a great way to start the day. Get a room with a view so you're on the waterfront. Much better view and no noise from the businesses on the sides which go into the early morning.

10

Jens

Nov 22, 2025

·

Stayed 6 nights

Perfect view and location, very clean, friendly staff. It was my second stay and I will book again. Just a personal remark about sustainability: the message in the bathroom about protecting the environment is senseless when housekeeping replaces even the towels hanging on the rack every day. (Housekeeping did a great job – cleanliness was outstanding – it’s just this small detail!)

10

john

Feb 23, 2026

·

Stayed 9 nights

Well located, friendly staff and v clean

2

Yasmina

Feb 4, 2025

·

Stayed 3 nights

The Premium Room with Terrasse(which was expensive enough for what it was), was a shock! The room smelled strong like cigarettes! The painting on the wall was falling apart. The airco was extremely noisy. The room was unclean. The staff at the reception was so unfriendly and terribly rude!!!

10

John

Apr 4, 2024

·

Stayed 8 nights

The hotel was exceptionally clean and the staff were friendly, helpful and efficient.

10

juan

May 2, 2023

·

Stayed 5 nights

Personal sind freundlich, hotel sehr sauber

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6

Reza

Dec 16, 2025

·

Stayed 3 nights

The hotel room was unconventionally basic. It did not even include a kettle. Room was a bit smelly which could be due to the humidity.

10

Michaela

Oct 24, 2022

·

Stayed 7 nights

Es ist ein sehr modernes und sauberes Hotel direkt am Strand, genau das was ich gesucht habe.

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Rooms

Sea‑view and balcony rooms earn praise for outlook and, in higher categories, space and modernity, while interior or courtyard rooms are dark and feel basic with no kettle. Beds tend to be firm, and some guests reported promenade noise or minor maintenance issues.

Related guest reviews

10

Stephen

Nov 11, 2024

·

Stayed 1 night

The reception staff were excellent and very helpful. The room we had was perfect we had a lovely balcony overlooking the beach. The bathroom was modern with a walk in shower. The only thing missing was tea and coffee making facilities.

10

Anne

Mar 29, 2023

·

Stayed 8 nights

We stayed here for eight nights on holiday. It is a very nice hotel with very attentive staff. We had a sea view room with a balcony, which was definitely worth the little bit extra. The staff mostly spoke very good English and were very helpful. We opted for breakfast, which was continental buffet and had many choices. Probably next time, I would choose room only, purely as there’s so many places around to try. The bed was comfy and the blackout curtains worked a treat!

6

kevin

Dec 7, 2025

·

Stayed 5 nights

The hotel was in a great location, very clean, very good staff, nice big room, but… I probably made a mistake in booking an interior room. There was a very small window to an outside courtyard so very very little natural light and just not enough lighting in the room. I mentioned it to 2 different staff and they both smiled and said oh yes, we’ll do something about it but I doubt they will.

4

ALLEE DU FRANC ETAU

Dec 13, 2025

·

Stayed 2 nights

La chambre donne sur une cour intérieure de 20 mètres carrés. Sur les 200 chambres il y a 14 chambres sur cette cour. Alors que j ai réservé pour avoir une vue sur la plage de la canteras. Très décevant. Personnel et services ok

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6

Val

Apr 4, 2022

·

Stayed 1 night

No English TV channels. 1 American (Bloomberg) who seriously want to watch that. Bed was unbelievably hard and uncomfortable and I like a hard bed! View from Balcony and location were great but wouldn’t stay again due to poor sleep quality

8

David

Aug 31, 2024

·

Stayed 7 nights

Todo muy bien, excepto la cama que era demasiado dura. No se podía dormir de lado y te levantabas con dolor de espalda y cadera.

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6

Francisco

Nov 17, 2025

·

Stayed 2 nights

Todo genial la verdad menos la habitación que daba a un patio cerrado

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10

Karine

Mar 9, 2022

·

Stayed 2 nights

Hôtel situé sur la plage donnant sur une zone piétonne très animée. Les chambres avec terrasse vue mer sont exceptionnelles : bonne literie, grande, grands placards, coffre et très bien insonorisées. Un petit plateau de courtoisie serait le bienvenue mais le mini bar est très appréciable Le ménage est remarquablement bien fait Le personnel quel qu’il soit est adorable Nous avons demandé une nuit supplémentaire et ça n’a pas posé de pb ! Le petit déjeuner est très varié et les produits de qualité A recommander vivement !

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6

Reza

Dec 16, 2025

·

Stayed 3 nights

The hotel room was unconventionally basic. It did not even include a kettle. Room was a bit smelly which could be due to the humidity.

6

Ole Kristian

Dec 6, 2021

·

Stayed 2 nights

Lite rom og hard seng, prøver et annet hotell neste gang

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Service

Staff are widely described as friendly, helpful, and efficient. However, some guests experienced check‑in confusion, unhelpful attitudes, or noisy breakfast service.

Related guest reviews

10

Colin

Feb 10, 2026

·

Stayed 5 nights

Very Nice place right on the beach. Rooms are clean. Staff is friendly, and helpful. Breakfast is good a great way to start the day. Get a room with a view so you're on the waterfront. Much better view and no noise from the businesses on the sides which go into the early morning.

2

Yasmina

Feb 4, 2025

·

Stayed 3 nights

The Premium Room with Terrasse(which was expensive enough for what it was), was a shock! The room smelled strong like cigarettes! The painting on the wall was falling apart. The airco was extremely noisy. The room was unclean. The staff at the reception was so unfriendly and terribly rude!!!

10

Margo

Nov 21, 2024

·

Stayed 1 night

Staff was awesome!

4

Cheikh

Aug 30, 2023

·

Stayed 5 nights

They do not provide invoice and manager and front staff very arrogant and provide bad service

8

Moktar

Feb 19, 2025

·

Stayed 5 nights

NH Hotels are usually very friendly and practical. I will be back to Imperial. Thank you to the staff. But at the breakfast, the staff is very noisy. They clean and take things very loudly. When the pile the plates and glasses and they talk loudly. But overall I enjoyed my stay.

10

Manuel

Mar 27, 2023

·

Stayed 7 nights

Location was amazing, overlooking the beach. Access to the beach and walking on the boardwalk. Close to Supermarket, Laundromat, and lots of Restaurants around. Felt very safe. Lisa at the front desk was very polite, and helpful. Will go back for sure.

10

John

Apr 4, 2024

·

Stayed 8 nights

The hotel was exceptionally clean and the staff were friendly, helpful and efficient.

8

Maruta

Jul 5, 2025

·

Stayed 3 nights

Great hotel with great location. Really nice , helpful receptionists and all rest hotel staff. We deffo will be back :)

10

Brett

Jul 19, 2024

·

Stayed 3 nights

You will not regret a stay in this hotel. It was great. Clean, friendly, great breakfast, perfect location - right on the beach, etc. The staff were amazing, friendly, knowledgable, etc. Overall, one of our best stays of our 2 week trip to the Canary Islands

6

Timo

Jan 5, 2025

·

Stayed 1 night

Check in told me that she could not find my booking but 15 min before that her colleague found the booking when my spouse was asking for a parking card. She told me the booking was in my spouse name which was not true. Also I had to give my phone number and also my spouse even though I 2 days before had registered everything by an email and got room 412 allocated to us. When I mentioned this she told me they had a different system!! 30 min after we reached the room after check in a cleaning lady entered the room saying she was going to check the minibar!!! I told her we just arrived the room so she did not have to check.

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Location

Right on Las Canteras beach with easy promenade access to restaurants, bars, and shops; highly walkable. A few guests noted area noise can carry to rooms.

Related guest reviews

10

Colin

Feb 10, 2026

·

Stayed 5 nights

Very Nice place right on the beach. Rooms are clean. Staff is friendly, and helpful. Breakfast is good a great way to start the day. Get a room with a view so you're on the waterfront. Much better view and no noise from the businesses on the sides which go into the early morning.

10

Franklin

Oct 15, 2023

·

Stayed 6 nights

Great location....Everything you need is SUPER close!

10

Mark

Dec 20, 2024

·

Stayed 4 nights

Perfect location right on the beach!

10

Nikolai

Mar 27, 2022

·

Stayed 4 nights

Nice hotel on the Las Canteras, directly in the beach, nice restaurants in the neighborhood.

10

Den

Jul 18, 2024

·

Stayed 5 nights

Great staff, amazing location!

8

Christian

Mar 9, 2025

·

Stayed 8 nights

Das Hotel liegt perfekt am Strand, in der Nähe gibt es ausreichend Möglichkeiten den Abend zu gestalten. Das Hotel selbst ist gut gepflegt, die Mitarbeiter sind freundlich und hilfsbereit.

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10

Sherri

Oct 12, 2024

·

Stayed 1 night

We had a brief but wonderful stay. The hotel was great and location (right on the beach) made it super convenient for walking.

10

Eduardo

Sep 25, 2024

·

Stayed 4 nights

Great location in front of the beach, good option for breakfast and dining. Nice area to walk and no so far for malls and other atractions

10

C.A.

Apr 22, 2024

·

Stayed 1 night

Lokatie perfect, vrijwel midden in city en zeer dichtbij strand.

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10

Poul H.

Jan 21, 2024

·

Stayed 7 nights

Super godt beliggende hotel ved stranden. Jeg havde udsigt til stranden hvilket klart er at foretrække. Støjfølsomme skal dog være klar over at der kan være en del støj fra promenaden.

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Dining

Breakfast is generally considered tasty with a good selection and lovely sea views. Several reviews call it expensive compared with nearby cafés, and a few mention limited or lukewarm items or a noisy dining room.

Related guest reviews

10

Colin

Feb 10, 2026

·

Stayed 5 nights

Very Nice place right on the beach. Rooms are clean. Staff is friendly, and helpful. Breakfast is good a great way to start the day. Get a room with a view so you're on the waterfront. Much better view and no noise from the businesses on the sides which go into the early morning.

10

Terje

Dec 4, 2025

·

Stayed 1 night

Effentiv innsjekking. Hyggelige og kompetente folk i resepsjon. Stort rom og flott bad. Frokost en opplevelse med havutsikt. Value for money!!

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10

Deborah

Feb 3, 2025

·

Stayed 4 nights

Love this hotel, have stayed here a few times. The location and views cannot be beaten. The complementary drink in exchange for not using housekeeping is a great ‘green’ initiative, and greatly appreciated. Delicious breakfast buffet.

10

Ricardo

Feb 27, 2023

·

Stayed 1 night

Hotel ist renoviert, sauber, freundliches Personal und sehr gute Lage. Sehr gutes Buffet zum Frühstück mit toller Aussicht auf den Strand und die Bucht. Hotel nicht mit NH Playa Las Canteras verwechseln!

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8

David

Feb 24, 2024

·

Stayed 3 nights

Went for the carnival and had a lovely room with balcony on 8th floor facing the beach. Staff were friendly and helpful. Hotel is ideally situated for beach, bars and restaurants. Just two matters that could be improved: 1. No tea or coffee in the room or reception area. 2. Breakfast is £31 per night which is far too expensive. Better to find a local cafe on the beach front.

8

Moktar

Feb 19, 2025

·

Stayed 5 nights

NH Hotels are usually very friendly and practical. I will be back to Imperial. Thank you to the staff. But at the breakfast, the staff is very noisy. They clean and take things very loudly. When the pile the plates and glasses and they talk loudly. But overall I enjoyed my stay.

8

GEIR OLAV

Dec 18, 2024

·

Stayed 3 nights

Nydelig hotel, fint og rent og flott utsikt... Kanskje litt lite utvalg til frokosten og ofte kalde egg, omelett etc.. Men med veldig hyggelig betjening i frokostsalen så gjorde ikke dette noe..

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6

Heidi

Dec 10, 2024

·

Stayed 3 nights

Svært sparsommelig og ekstremt overpriset frokost. Det er mange gode og mye rimeligere frokoststeder i umiddelbar nærhet. Vi droppet frokost siste dagen, selv om vi hadde betalt for det. Veldig sparsommelig utstyrt rom. Ingen muligheter til kaffe på hotellet, med mindre du henter i frokostsalen. Det krever at du har betalt for frokost (ble spurt om romnummer). Rent og ryddig hotell med svært varierende service avhengig av hvem som stod i resepsjonen. 10 Euro for fungerende Internett. Gratis for ekstremt lav hastighet. Kommer ikke til å bo her igjen.

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6

Umar

Aug 18, 2024

·

Stayed 2 nights

Tv is not working Breakfast is very expensive from other hotels and room wallpaper damage a little if its four star it shouldn't be like this

10

Jonathan Kofi

Jan 4, 2023

·

Stayed 19,359 nights

We stayed for a week just after Christmas and through the New Year. The weather was excellent 22-25c, a nice break from UK winter. The hotel and staff where superb, they really made our holiday one to remember. The staff on reception were so helpful, recommending restaurants, attractions and always greeted you warmly. When you opt for room cleaning, the staff always managed to clean our room when we went to breakfast, so on return, we had an already refreshed room, really nice service. Breakfasts also very good, with a nice choice. Hotel is well situated for restaurants, shopping, beach (just 1 minute away) and general day to day activities. We can highly recommend!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $290	7 $242
8 $145	9 $190	10 $183	11 $243	12 $195	13 $251	14 $231
15 $159	16 $181	17 $231	18 $238	19 $231	20 $206	21 $176
22 $156	23 $186	24 $182	25 $176	26 $199	27 $222	28 $202
29 $139	30 $134

Su	Mo	Tu	We	Th	Fr	Sa
		1 $126	2 $130	3 $124	4 $136	5 $157
6 $140	7 $120	8 $122	9 $130	10 $114	11 $126	12 $114
13 $104	14 $102	15 $108	16 $130	17 $122	18 $128	19 $124
20 $112	21 $107	22 $99	23 $141	24 $155	25 $171	26 $224
27 $166	28 $197	29 $285	30 $284	31

NH Imperial Playa

Prices for NH Imperial Playa

Monthly average prices

About this property

Location

Room options

Standard Room (Extra Bed 2 Adults + 1 Child)

Superior Room, Terrace (View, Extra Bed 3 Adults)

Standard Room

Superior Room (View, Extra Bed 2 Adults + 1 Child)

Standard Room, View

Standard Single Room

Superior Room, Terrace (View, Extra Bed 2 Adults + 1 Child)

Superior Room, View

Superior Room (View, Extra Bed 3 Adults)

Standard Room, Terrace

Standard Room, View (Extra Bed 3 Adults)

Superior Room, Terrace (View)

Standard Room (Extra Bed 3 Adults)

Standard Room, View (Extra Bed 2 Adults + 1 Child)

Guest reviews of NH Imperial Playa

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about NH Imperial Playa

Considering this hotel for your Las Palmas de Gran Canaria trip?

Prices for upcoming dates

Business details