Hotel Mundo Maya Chichén Itzá
From
$96
/ night
Select dates to see prices and availability
From
$96
/ night
About this property
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Amenities
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Business amenities
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
Dining
At Hotel Mundo Maya Chichén Itzá, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 144 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Location
Located in Chichen Itza, Hotel Mundo Maya Chichén Itzá is in a national park, within a 10-minute drive of Pyramid of Kukulkan and Platform of the Eagles and Jaguars. This hotel is 2.8 mi (4.6 km) from Temple of the Bearded Man and 2.9 mi (4.6 km) from Red House (El Chichanchob).
What's nearby
Pyramid of Kukulkan(2.7 miles)
Platform of the Eagles and Jaguars(2.7 miles)
Temple of the Bearded Man(2.7 miles)
Court of the Thousand Columns(2.7 miles)
Temple of the Warriors(2.7 miles)
Pre-Hispanic City of Chichen-Itza(2.7 miles)
Red House (El Chichanchob)(2.9 miles)
El Caracol(2.9 miles)
Cenote Ik kil(5.4 miles)
Gran Juego de Pelota(9.3 miles)
Cenote Yokdzonot(12.1 miles)
Cenote Chihuán(26.1 miles)
Cenote Zahamal(26.4 miles)
Cenote Samula(27.4 miles)
Cenote Xkeken(27.5 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Location
Chichén Itzá, Chichen Itza, Yucatán, Mexico
Pyramid of Kukulkan (2.7 miles)
Platform of the Eagles and Jaguars (2.7 miles)
Temple of the Bearded Man (2.7 miles)
Court of the Thousand Columns (2.7 miles)
Temple of the Warriors (2.7 miles)
Pre-Hispanic City of Chichen-Itza (2.7 miles)
Room options
13
Standard Room, Balcony, Garden View
Room details
1 King Bed
Sleeps 2
344 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
10
Presidential Suite
Room details
2 King Beds
and 1 Sofa Bed
Sleeps 5
1033 ft²
BalconyAir ConditioningWi-Fi (Free)Kitchen
11
Standard Double Room, Balcony
Room details
2 Queen Beds
Sleeps 3
344 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
10
Junior Suite
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 2
689 ft²
BalconyAir ConditioningWi-Fi (Free)Kitchen
Guest reviews of Hotel Mundo Maya Chichén Itzá
9.9
Exceptional
Based on 176 verified reviews
What guests think
AI-generated summary based on recent guest reviews
A modern, newly built jungle hotel near Chichén Itzá, Hotel Mundo Maya Chichén Itzá offers spacious, spotless rooms, stylish design, widely praised friendly staff, and handy shuttles to the Tren Maya station, the archaeological site, and local cenotes.
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What guests think
A modern, newly built jungle hotel near Chichén Itzá, Hotel Mundo Maya Chichén Itzá offers spacious, spotless rooms, stylish design, widely praised friendly staff, and handy shuttles to the Tren Maya station, the archaeological site, and local cenotes.
Many guests praise the restaurant’s tasty, fairly priced meals, a large, pleasant pool, secure parking, and a decent gym. The setting is remote, and several guests noted confusing access and ongoing road works that make arriving by car harder, especially at night. A few guests reported slow or inflexible front-desk handling, and dining feedback includes isolated issues alongside many positives. Expect a comfortable, quiet base well suited to visiting Chichén Itzá.
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AI-generated summary based on recent guest reviews
Facilities
Guests praise the large pool and well kept grounds, secure parking, a decent gym, massages, and frequent shuttles to the Tren Maya, Chichén Itzá and cenotes; the pool was noted as heated.
Related guest reviews
10
Aramis
Oct 25, 2025
·
Stayed 1 night
This place is by far one of the best stays I've ever had. Staff was very friendly and attentive, from check-in to check-out. Dinner options were so good, traditional and cultural options, and most importantly, reasonably priced. Also, the gym was great.
This place is by far one of the best stays I've ever had. Staff was very friendly and attentive, from check-in to check-out. Dinner options were so good, traditional and cultural options, and most importantly, reasonably priced. Also, the gym was great.
8
Eva
Dec 25, 2025
·
Stayed 3 nights
Beautiful Hotel yet not a 5 Star. With a 3 night four day stay, we had no running water the first night and no hot water the second night. There was no electricity the second day from 8am-4pm. Something that all the town experienced which the hotel had no control of but perhaps they could look into purchasing generators because it was so hot in the restaurant. Luckily we were out at Chichen Itza the rest of the day so the power outage was not an inconvenience. Rooms are so comfortable and clean. Beside not having hot water for two nights, the quiet surrounding is what I imagined and this hotel delivered. The decor was in sync with the atmosphere throughout the hotel from its entrance from the front gate to the back where you find a pool surrounded with Lucious green trees and plants all around. Every employee welcomed my family with gracious humbleness from beginning to end. They shuttle you from the parking lot to the front of the hotel and my son loved it (Jurassic Park!) We took the shuttle to Chichen Itza which was not expensive, very comfortable and a guarantee to front of the park drop-off and pick-up which was about ten to 15 minutes from the hotel and pyramid. The gym had many new machines and a few dumbbells but very clean and cool inside just a bit compact to move around. The decor flowed into the restaurant with simplicity and beauty.We ordered cafe de olla which was smooth, and sweet but found a hair in my huevos rancheros. Never went back.
Beautiful Hotel yet not a 5 Star. With a 3 night four day stay, we had no running water the first night and no hot water the second night. There was no electricity the second day from 8am-4pm. Something that all the town experienced which the hotel had no control of but perhaps they could look into purchasing generators because it was so hot in the restaurant. Luckily we were out at Chichen Itza the rest of the day so the power outage was not an inconvenience. Rooms are so comfortable and clean. Beside not having hot water for two nights, the quiet surrounding is what I imagined and this hotel delivered. The decor was in sync with the atmosphere throughout the hotel from its entrance from the front gate to the back where you find a pool surrounded with Lucious green trees and plants all around. Every employee welcomed my family with gracious humbleness from beginning to end. They shuttle you from the parking lot to the front of the hotel and my son loved it (Jurassic Park!) We took the shuttle to Chichen Itza which was not expensive, very comfortable and a guarantee to front of the park drop-off and pick-up which was about ten to 15 minutes from the hotel and pyramid. The gym had many new machines and a few dumbbells but very clean and cool inside just a bit compact to move around. The decor flowed into the restaurant with simplicity and beauty.We ordered cafe de olla which was smooth, and sweet but found a hair in my huevos rancheros. Never went back.
10
Susan
Feb 19, 2026
·
Stayed 5 nights
Less than one year-old this fantastic modern hotel sits in the jungle 10 minutes from Chitzen Itza. They provide shuttle service to the ruins, town,swimming holes. Service cleaning the room all were five stars. The only weakness was very spotty Wi-Fi. Go there before it gets too crowded with tourist buses.
Less than one year-old this fantastic modern hotel sits in the jungle 10 minutes from Chitzen Itza. They provide shuttle service to the ruins, town,swimming holes. Service cleaning the room all were five stars. The only weakness was very spotty Wi-Fi. Go there before it gets too crowded with tourist buses.
10
Veronica
Apr 2, 2025
·
Stayed 1 night
My family and I had an amazing experience at this hotel near Chichén Itzá. From the moment we arrived, the staff was incredibly friendly, welcoming, and respectful. We were especially grateful for how much we learned about the rich Mayan culture—everyone we spoke to was happy to share stories and insights. The location is fantastic, just a short drive from the Chichén Itzá pyramids and the nearby Mayan museum. Although we had our own car, the hotel informed us they offer transportation to the archaeological site for $100 MXN per person, as well as complimentary transport to the train station—great options for those not driving. The amenities were clean and well-maintained. The pool is large, with plenty of areas to relax and sunbathe. Everyone in our group got a massage, and we all loved the experience—very relaxing and professional. The on-site restaurant was a highlight. The food was absolutely delicious, and the Mayan cuisine they served was both authentic and full of flavor. We truly enjoyed every meal. The only minor downside, which is temporary, is that the surrounding area is still being developed. Road signs are currently missing, so it can feel a bit confusing when driving in. However, the hotel staff assured us that improvements are on the way. Overall, we had a wonderful stay and would definitely return. Highly recommended if you're planning a trip to Chichén Itzá!
My family and I had an amazing experience at this hotel near Chichén Itzá. From the moment we arrived, the staff was incredibly friendly, welcoming, and respectful. We were especially grateful for how much we learned about the rich Mayan culture—everyone we spoke to was happy to share stories and insights. The location is fantastic, just a short drive from the Chichén Itzá pyramids and the nearby Mayan museum. Although we had our own car, the hotel informed us they offer transportation to the archaeological site for $100 MXN per person, as well as complimentary transport to the train station—great options for those not driving. The amenities were clean and well-maintained. The pool is large, with plenty of areas to relax and sunbathe. Everyone in our group got a massage, and we all loved the experience—very relaxing and professional. The on-site restaurant was a highlight. The food was absolutely delicious, and the Mayan cuisine they served was both authentic and full of flavor. We truly enjoyed every meal. The only minor downside, which is temporary, is that the surrounding area is still being developed. Road signs are currently missing, so it can feel a bit confusing when driving in. However, the hotel staff assured us that improvements are on the way. Overall, we had a wonderful stay and would definitely return. Highly recommended if you're planning a trip to Chichén Itzá!
10
Matt
Feb 20, 2026
·
Stayed 5 nights
Luxury experience at a very affordable price. Excellent location, staff, food, massage, amenities, everything. No complaints only praise. Took hotel shuttle to/from train, Chichen Itza (go early) and local cenotes. Highly recommend!!
Luxury experience at a very affordable price. Excellent location, staff, food, massage, amenities, everything. No complaints only praise. Took hotel shuttle to/from train, Chichen Itza (go early) and local cenotes. Highly recommend!!
10
emilio
Jul 20, 2025
·
Stayed 1 night
Probably the friendliest staff I have experienced. The hotel and restaurant are amazing. The pool was amazing simce it was weather controlled.
Probably the friendliest staff I have experienced. The hotel and restaurant are amazing. The pool was amazing simce it was weather controlled.
10
Miriam
May 26, 2025
·
Stayed 1 night
Excelente el hotel, te dan transporte gratuito de la estación del tren maya al hotel, pero el único inconveniente es que si no llevas auto, para trasladarte a las ruinas, al pueblo y sus alrededores, tienes que pagar por persona el traslado de $100.00 y te llevan en las vans del hotel, solo por ese detalle, de lo demás perfecto para disfrutar el hotel.
Excelente el hotel, te dan transporte gratuito de la estación del tren maya al hotel, pero el único inconveniente es que si no llevas auto, para trasladarte a las ruinas, al pueblo y sus alrededores, tienes que pagar por persona el traslado de $100.00 y te llevan en las vans del hotel, solo por ese detalle, de lo demás perfecto para disfrutar el hotel.
10
Arlene
Nov 26, 2025
·
Stayed 2 nights
Beautiful hotel with spacious, comfortable rooms. Super convenient for a visit to Chichen Itza especially if traveling with the new Tren Maya. The hotel has transportation to/from train station, Chichen Itza including night show, and other local spots. The swimming pool was a real treat after a day at Chichen Itza. We had some excellent meals at the restaurant. The staff were all friendly and attentive. Highly recommend this new hotel.
Beautiful hotel with spacious, comfortable rooms. Super convenient for a visit to Chichen Itza especially if traveling with the new Tren Maya. The hotel has transportation to/from train station, Chichen Itza including night show, and other local spots. The swimming pool was a real treat after a day at Chichen Itza. We had some excellent meals at the restaurant. The staff were all friendly and attentive. Highly recommend this new hotel.
10
Marcia
Feb 2, 2026
·
Stayed 3 nights
The room was spotless! The room, bathroom and balcony were all beautifully decorated! The service from the staff was 5-Star! The views were spectacular. The food in the restaurant was well proportioned to the price and very good. The location of the hotel is very remote however, there are paid shuttles to Chichen itza and bicycles available on the property.
The room was spotless! The room, bathroom and balcony were all beautifully decorated! The service from the staff was 5-Star! The views were spectacular. The food in the restaurant was well proportioned to the price and very good. The location of the hotel is very remote however, there are paid shuttles to Chichen itza and bicycles available on the property.
10
Jose
Jan 3, 2026
·
Stayed 5 nights
Parking is really secure. They have some modified golf cars to take you and your luggage to the the main entrance
Parking is really secure. They have some modified golf cars to take you and your luggage to the the main entrance
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AI-generated summary based on recent guest reviews
Cleanliness
Housekeeping is consistently praised, with many describing rooms and common areas as spotless and well maintained.
Related guest reviews
10
Ronald
Jul 6, 2025
·
Stayed 1 night
This is a beautiful new property—spotlessly clean, with an incredible jungle and Mayan atmosphere. The food was amazing, and the location is perfect—very close to Chichén Itzá and nearby cenotes. The staff were polite and welcoming. Thank you for a wonderful hotel experience!
This is a beautiful new property—spotlessly clean, with an incredible jungle and Mayan atmosphere. The food was amazing, and the location is perfect—very close to Chichén Itzá and nearby cenotes. The staff were polite and welcoming. Thank you for a wonderful hotel experience!
10
Anali
Apr 14, 2025
·
Stayed 1 night
Este hotel supero por mucho mis expectativas, excelente desde el diseño arquitectónico hasta cada detalle. El personal es excelente, tanto en el hotel como en el restaurante. Y la alberca muy agradable para nadar y pasar un buen día solo o en familia. Todo muy limpio y de la mejor calidad. Supera por mucho a los hoteles de la zona
Este hotel supero por mucho mis expectativas, excelente desde el diseño arquitectónico hasta cada detalle. El personal es excelente, tanto en el hotel como en el restaurante. Y la alberca muy agradable para nadar y pasar un buen día solo o en familia. Todo muy limpio y de la mejor calidad. Supera por mucho a los hoteles de la zona
10
Susan
Feb 19, 2026
·
Stayed 5 nights
Less than one year-old this fantastic modern hotel sits in the jungle 10 minutes from Chitzen Itza. They provide shuttle service to the ruins, town,swimming holes. Service cleaning the room all were five stars. The only weakness was very spotty Wi-Fi. Go there before it gets too crowded with tourist buses.
Less than one year-old this fantastic modern hotel sits in the jungle 10 minutes from Chitzen Itza. They provide shuttle service to the ruins, town,swimming holes. Service cleaning the room all were five stars. The only weakness was very spotty Wi-Fi. Go there before it gets too crowded with tourist buses.
10
Varinka
Jan 17, 2026
·
Stayed 1 night
Excelente atención y hermosas habitaciones, lo recomiendo ampliamente, impecable
Excelente atención y hermosas habitaciones, lo recomiendo ampliamente, impecable
10
ROCIO
Aug 6, 2025
·
Stayed 1 night
Instalaciones limpias, seguras, un lugar privilegiado para el descanso a minutos de las ruinas de Chichén Itzá,cuenta con transporte a la ruinas y a la estación del Tren Maya, a escasos tres minutos del Museo de Sitio. Excelentes precios, y restaurante nos deleita con platillos tipicos de la región muy deliciosos por cierto, precios bastante accesibles. El personal en general es bastante educado y empatizo. Estupendo, estupendo hotel y mi estancia de lo mejor, excelente.
Instalaciones limpias, seguras, un lugar privilegiado para el descanso a minutos de las ruinas de Chichén Itzá,cuenta con transporte a la ruinas y a la estación del Tren Maya, a escasos tres minutos del Museo de Sitio. Excelentes precios, y restaurante nos deleita con platillos tipicos de la región muy deliciosos por cierto, precios bastante accesibles. El personal en general es bastante educado y empatizo. Estupendo, estupendo hotel y mi estancia de lo mejor, excelente.
10
Kim
Apr 8, 2025
·
Stayed 2 nights
Beautiful brand new hotel right by Chichen Itza! Loved everything about it. I t is clean, the staff was amazing and our room was quiet. Will definitely stay there again!
Beautiful brand new hotel right by Chichen Itza! Loved everything about it. I t is clean, the staff was amazing and our room was quiet. Will definitely stay there again!
10
julie
Aug 16, 2025
·
Stayed 1 night
Wow this place was more than we expected. Booked for an overnight quick stop from Merida. It’s brand new (7 months), a very grand scale full resort, and felt like a 5 star. Very clean, beautiful lush greenery, excellent service. Everyone working there was very courteous and greeted us warmly. Minutes to chitchen itza. Highly recommended.
Wow this place was more than we expected. Booked for an overnight quick stop from Merida. It’s brand new (7 months), a very grand scale full resort, and felt like a 5 star. Very clean, beautiful lush greenery, excellent service. Everyone working there was very courteous and greeted us warmly. Minutes to chitchen itza. Highly recommended.
10
Edward
Nov 21, 2025
·
Stayed 2 nights
Hotel Mundo was wonderful! The staff were all extremely friendly and helpful! The rooms were clean and very spacious. It is a relatively new hotel. Pool was amazing and they have shuttles that pick you up and take you to the Mayan train station and to chitzenitza. The only thing I would suggest is more options in the restaurant since this is the only place to eat without going into town. Also maybe a better quality of coffee! Overall a great experience and will return! Thank you Hotel Mundo for making our visit to the Yucatan so enjoyable!
Hotel Mundo was wonderful! The staff were all extremely friendly and helpful! The rooms were clean and very spacious. It is a relatively new hotel. Pool was amazing and they have shuttles that pick you up and take you to the Mayan train station and to chitzenitza. The only thing I would suggest is more options in the restaurant since this is the only place to eat without going into town. Also maybe a better quality of coffee! Overall a great experience and will return! Thank you Hotel Mundo for making our visit to the Yucatan so enjoyable!
10
Marcia
Feb 2, 2026
·
Stayed 3 nights
The room was spotless! The room, bathroom and balcony were all beautifully decorated! The service from the staff was 5-Star! The views were spectacular. The food in the restaurant was well proportioned to the price and very good. The location of the hotel is very remote however, there are paid shuttles to Chichen itza and bicycles available on the property.
The room was spotless! The room, bathroom and balcony were all beautifully decorated! The service from the staff was 5-Star! The views were spectacular. The food in the restaurant was well proportioned to the price and very good. The location of the hotel is very remote however, there are paid shuttles to Chichen itza and bicycles available on the property.
10
Mark
Nov 13, 2025
·
Stayed 1 night
This hotel is amazing. The rooms are large, very well appointed, immaculately clean. The pool is amazing. The grounds are spotless. The parking lot is guarded. The restaurant is great. But best of all, every single staff member is totally service oriented. I rode up on my adventure motorcycle and was a little out of place, but they absolutely made me feel at home. I highly recommend this hotel for motorcycle travelers. This is one of the top 4 hotels i have ever stayed at. I will be back. I would not consider staying anywhere else in the area.
This hotel is amazing. The rooms are large, very well appointed, immaculately clean. The pool is amazing. The grounds are spotless. The parking lot is guarded. The restaurant is great. But best of all, every single staff member is totally service oriented. I rode up on my adventure motorcycle and was a little out of place, but they absolutely made me feel at home. I highly recommend this hotel for motorcycle travelers. This is one of the top 4 hotels i have ever stayed at. I will be back. I would not consider staying anywhere else in the area.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern, spacious and comfortable, with tasteful decor, some balconies or pool views, and generally quiet surroundings. A few guests mentioned construction noise or an unremarkable view.
Related guest reviews
8
Carsten
Jan 2, 2026
·
Stayed 1 night
muy bonita habitacion, buen espacio, comodo y tranquilo
muy bonita habitacion, buen espacio, comodo y tranquilo
10
Benjamin
Nov 15, 2025
·
Stayed 1 night
Beautiful newly built hotel 10 minutes drive from Chichen Itza. The design and decor of the whole place was beautiful, especially the attrium and the rooms themselves. Large pool area set against Maya jungle. The hotel felt like it still wasnt quite finished (some construction work going on whilst there which did cause some noise pollution). Staff were brilliant and very attentive. Stand out was actually the on site restaurant that was both reasonably priced and really good quality (Maya Octopus was brilliant). Currently a hidden gem and I hope more people visit.
Beautiful newly built hotel 10 minutes drive from Chichen Itza. The design and decor of the whole place was beautiful, especially the attrium and the rooms themselves. Large pool area set against Maya jungle. The hotel felt like it still wasnt quite finished (some construction work going on whilst there which did cause some noise pollution). Staff were brilliant and very attentive. Stand out was actually the on site restaurant that was both reasonably priced and really good quality (Maya Octopus was brilliant). Currently a hidden gem and I hope more people visit.
8
Eva
Dec 25, 2025
·
Stayed 3 nights
Beautiful Hotel yet not a 5 Star. With a 3 night four day stay, we had no running water the first night and no hot water the second night. There was no electricity the second day from 8am-4pm. Something that all the town experienced which the hotel had no control of but perhaps they could look into purchasing generators because it was so hot in the restaurant. Luckily we were out at Chichen Itza the rest of the day so the power outage was not an inconvenience. Rooms are so comfortable and clean. Beside not having hot water for two nights, the quiet surrounding is what I imagined and this hotel delivered. The decor was in sync with the atmosphere throughout the hotel from its entrance from the front gate to the back where you find a pool surrounded with Lucious green trees and plants all around. Every employee welcomed my family with gracious humbleness from beginning to end. They shuttle you from the parking lot to the front of the hotel and my son loved it (Jurassic Park!) We took the shuttle to Chichen Itza which was not expensive, very comfortable and a guarantee to front of the park drop-off and pick-up which was about ten to 15 minutes from the hotel and pyramid. The gym had many new machines and a few dumbbells but very clean and cool inside just a bit compact to move around. The decor flowed into the restaurant with simplicity and beauty.We ordered cafe de olla which was smooth, and sweet but found a hair in my huevos rancheros. Never went back.
Beautiful Hotel yet not a 5 Star. With a 3 night four day stay, we had no running water the first night and no hot water the second night. There was no electricity the second day from 8am-4pm. Something that all the town experienced which the hotel had no control of but perhaps they could look into purchasing generators because it was so hot in the restaurant. Luckily we were out at Chichen Itza the rest of the day so the power outage was not an inconvenience. Rooms are so comfortable and clean. Beside not having hot water for two nights, the quiet surrounding is what I imagined and this hotel delivered. The decor was in sync with the atmosphere throughout the hotel from its entrance from the front gate to the back where you find a pool surrounded with Lucious green trees and plants all around. Every employee welcomed my family with gracious humbleness from beginning to end. They shuttle you from the parking lot to the front of the hotel and my son loved it (Jurassic Park!) We took the shuttle to Chichen Itza which was not expensive, very comfortable and a guarantee to front of the park drop-off and pick-up which was about ten to 15 minutes from the hotel and pyramid. The gym had many new machines and a few dumbbells but very clean and cool inside just a bit compact to move around. The decor flowed into the restaurant with simplicity and beauty.We ordered cafe de olla which was smooth, and sweet but found a hair in my huevos rancheros. Never went back.
10
Susan
Feb 19, 2026
·
Stayed 5 nights
Less than one year-old this fantastic modern hotel sits in the jungle 10 minutes from Chitzen Itza. They provide shuttle service to the ruins, town,swimming holes. Service cleaning the room all were five stars. The only weakness was very spotty Wi-Fi. Go there before it gets too crowded with tourist buses.
Less than one year-old this fantastic modern hotel sits in the jungle 10 minutes from Chitzen Itza. They provide shuttle service to the ruins, town,swimming holes. Service cleaning the room all were five stars. The only weakness was very spotty Wi-Fi. Go there before it gets too crowded with tourist buses.
10
Kim
Apr 8, 2025
·
Stayed 2 nights
Beautiful brand new hotel right by Chichen Itza! Loved everything about it. I t is clean, the staff was amazing and our room was quiet. Will definitely stay there again!
Beautiful brand new hotel right by Chichen Itza! Loved everything about it. I t is clean, the staff was amazing and our room was quiet. Will definitely stay there again!
10
CHRISTELE
Feb 19, 2026
·
Stayed 1 night
Très bel hôtel, chambres meublées avec goût, bien équipée, personnel attentionné,tout était parfait.
Très bel hôtel, chambres meublées avec goût, bien équipée, personnel attentionné,tout était parfait.
10
Danny
Dec 5, 2025
·
Stayed 2 nights
Excellent service and excellent room
Excellent service and excellent room
10
Arlene
Nov 26, 2025
·
Stayed 2 nights
Beautiful hotel with spacious, comfortable rooms. Super convenient for a visit to Chichen Itza especially if traveling with the new Tren Maya. The hotel has transportation to/from train station, Chichen Itza including night show, and other local spots. The swimming pool was a real treat after a day at Chichen Itza. We had some excellent meals at the restaurant. The staff were all friendly and attentive. Highly recommend this new hotel.
Beautiful hotel with spacious, comfortable rooms. Super convenient for a visit to Chichen Itza especially if traveling with the new Tren Maya. The hotel has transportation to/from train station, Chichen Itza including night show, and other local spots. The swimming pool was a real treat after a day at Chichen Itza. We had some excellent meals at the restaurant. The staff were all friendly and attentive. Highly recommend this new hotel.
10
Marcia
Feb 2, 2026
·
Stayed 3 nights
The room was spotless! The room, bathroom and balcony were all beautifully decorated! The service from the staff was 5-Star! The views were spectacular. The food in the restaurant was well proportioned to the price and very good. The location of the hotel is very remote however, there are paid shuttles to Chichen itza and bicycles available on the property.
The room was spotless! The room, bathroom and balcony were all beautifully decorated! The service from the staff was 5-Star! The views were spectacular. The food in the restaurant was well proportioned to the price and very good. The location of the hotel is very remote however, there are paid shuttles to Chichen itza and bicycles available on the property.
10
Jan
Jul 12, 2025
·
Stayed 1 night
Goed Engelssprekend personeel (zeldzaam in Mexico), zeer uitgebreide menukaart, lekker eten, natuur in hotel is heel mooi, kamers met uitzicht op het zwembad zijn een aanrader. Het hotel ligt wat afgezonderd maar biedt vervoersmogelijkheden voor wie niet met de auto is. Wij waren met de auto en er is veel gratis, beveiligde parking. Het personeel is uiterst behulpzaam en vriendelijk. Restaurant van hotel is eveneens een aanrader!
Goed Engelssprekend personeel (zeldzaam in Mexico), zeer uitgebreide menukaart, lekker eten, natuur in hotel is heel mooi, kamers met uitzicht op het zwembad zijn een aanrader. Het hotel ligt wat afgezonderd maar biedt vervoersmogelijkheden voor wie niet met de auto is. Wij waren met de auto en er is veel gratis, beveiligde parking. Het personeel is uiterst behulpzaam en vriendelijk. Restaurant van hotel is eveneens een aanrader!
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AI-generated summary based on recent guest reviews
Service
Service is frequently described as friendly, helpful and attentive across the property and restaurant. A few guests reported slow check in/out or inflexible handling of requests.
Related guest reviews
10
Reyna
Apr 11, 2025
·
Stayed 1 night
Me gustó todo en ese hotel, el servicio del personal siempre atento y amable, el Restaurant es muy bonito y la comida es deliciosa y los precios muy buenos, la habitaciones muy cómodas y bellamente decoradas las instalaciones, los jardines y albercas son de un hotel de 5 estrellas. Nosotros llegamos en el tren Maya a la estación de Chichenitza donde nos encontramos con la agradable sorpresa de que el hotel proporciona transportación gratuita de la estación al hotel y de regreso. Magnífica experiencia, definitivamente pienso regresar y quedarme al menos 3 días para aprovechar todo lo que ofrece el sitio. Las instalaciones y la transportación gratuita
Me gustó todo en ese hotel, el servicio del personal siempre atento y amable, el Restaurant es muy bonito y la comida es deliciosa y los precios muy buenos, la habitaciones muy cómodas y bellamente decoradas las instalaciones, los jardines y albercas son de un hotel de 5 estrellas. Nosotros llegamos en el tren Maya a la estación de Chichenitza donde nos encontramos con la agradable sorpresa de que el hotel proporciona transportación gratuita de la estación al hotel y de regreso. Magnífica experiencia, definitivamente pienso regresar y quedarme al menos 3 días para aprovechar todo lo que ofrece el sitio. Las instalaciones y la transportación gratuita
10
Aramis
Oct 25, 2025
·
Stayed 1 night
This place is by far one of the best stays I've ever had. Staff was very friendly and attentive, from check-in to check-out. Dinner options were so good, traditional and cultural options, and most importantly, reasonably priced. Also, the gym was great.
This place is by far one of the best stays I've ever had. Staff was very friendly and attentive, from check-in to check-out. Dinner options were so good, traditional and cultural options, and most importantly, reasonably priced. Also, the gym was great.
6
jimena
Apr 23, 2025
·
Stayed 1 night
El personal no está capacitado, muchísimo tiempo para hacer el check in, muchísimo más para el check out, mil explicaciones sin sentido…. El servicio de alimentos y bebidas malo y completamente fuera de precio, todo demasiado caro y no tenían la mitad de la carta.
El personal no está capacitado, muchísimo tiempo para hacer el check in, muchísimo más para el check out, mil explicaciones sin sentido…. El servicio de alimentos y bebidas malo y completamente fuera de precio, todo demasiado caro y no tenían la mitad de la carta.
10
CHRISTELE
Feb 26, 2026
·
Stayed 2 nights
2ème séjour très agréable, personnel partout agréable souriant et bienveillant. Chambre spacieuse excellente literie salle de bain au top.
2ème séjour très agréable, personnel partout agréable souriant et bienveillant. Chambre spacieuse excellente literie salle de bain au top.
6
Claudia
Jul 25, 2025
·
Stayed 1 night
This is an hotel that belongs to SENEDA (Secretary of National Defense Mexico). Despite the hotel and room being of a high standard of luxury and comfort, I would like to explain why I do not believe this hotel merits a favourable review. Should you be travelling by car, please note that the route to the hotel is currently unsuitable for vehicles due to ongoing construction. Due to the poor condition of the road, the hotel is not accessible by night. The personal is kind but not trained to deal with some situations. They were not willing to make an effort to make a minor adjustment to the reservation. For an hotel of this cost, the issue is not acceptable. Furthermore, despite the hotel being almost empty, we were allocated a room with a substandard view. Following a request for a better view, the room was changed. I would advise against booking this hotel until the road and infrastructure surrounding it have been completed. The cost of this product is prohibitive given the level of service it provides.
This is an hotel that belongs to SENEDA (Secretary of National Defense Mexico). Despite the hotel and room being of a high standard of luxury and comfort, I would like to explain why I do not believe this hotel merits a favourable review. Should you be travelling by car, please note that the route to the hotel is currently unsuitable for vehicles due to ongoing construction. Due to the poor condition of the road, the hotel is not accessible by night. The personal is kind but not trained to deal with some situations. They were not willing to make an effort to make a minor adjustment to the reservation. For an hotel of this cost, the issue is not acceptable. Furthermore, despite the hotel being almost empty, we were allocated a room with a substandard view. Following a request for a better view, the room was changed. I would advise against booking this hotel until the road and infrastructure surrounding it have been completed. The cost of this product is prohibitive given the level of service it provides.
10
Matt
Feb 20, 2026
·
Stayed 5 nights
Luxury experience at a very affordable price. Excellent location, staff, food, massage, amenities, everything. No complaints only praise. Took hotel shuttle to/from train, Chichen Itza (go early) and local cenotes. Highly recommend!!
Luxury experience at a very affordable price. Excellent location, staff, food, massage, amenities, everything. No complaints only praise. Took hotel shuttle to/from train, Chichen Itza (go early) and local cenotes. Highly recommend!!
10
emilio
Jul 20, 2025
·
Stayed 1 night
Probably the friendliest staff I have experienced. The hotel and restaurant are amazing. The pool was amazing simce it was weather controlled.
Probably the friendliest staff I have experienced. The hotel and restaurant are amazing. The pool was amazing simce it was weather controlled.
10
Arlene
Nov 26, 2025
·
Stayed 2 nights
Beautiful hotel with spacious, comfortable rooms. Super convenient for a visit to Chichen Itza especially if traveling with the new Tren Maya. The hotel has transportation to/from train station, Chichen Itza including night show, and other local spots. The swimming pool was a real treat after a day at Chichen Itza. We had some excellent meals at the restaurant. The staff were all friendly and attentive. Highly recommend this new hotel.
Beautiful hotel with spacious, comfortable rooms. Super convenient for a visit to Chichen Itza especially if traveling with the new Tren Maya. The hotel has transportation to/from train station, Chichen Itza including night show, and other local spots. The swimming pool was a real treat after a day at Chichen Itza. We had some excellent meals at the restaurant. The staff were all friendly and attentive. Highly recommend this new hotel.
10
Marcia
Feb 2, 2026
·
Stayed 3 nights
The room was spotless! The room, bathroom and balcony were all beautifully decorated! The service from the staff was 5-Star! The views were spectacular. The food in the restaurant was well proportioned to the price and very good. The location of the hotel is very remote however, there are paid shuttles to Chichen itza and bicycles available on the property.
The room was spotless! The room, bathroom and balcony were all beautifully decorated! The service from the staff was 5-Star! The views were spectacular. The food in the restaurant was well proportioned to the price and very good. The location of the hotel is very remote however, there are paid shuttles to Chichen itza and bicycles available on the property.
10
Mark
Nov 13, 2025
·
Stayed 1 night
This hotel is amazing. The rooms are large, very well appointed, immaculately clean. The pool is amazing. The grounds are spotless. The parking lot is guarded. The restaurant is great. But best of all, every single staff member is totally service oriented. I rode up on my adventure motorcycle and was a little out of place, but they absolutely made me feel at home. I highly recommend this hotel for motorcycle travelers. This is one of the top 4 hotels i have ever stayed at. I will be back. I would not consider staying anywhere else in the area.
This hotel is amazing. The rooms are large, very well appointed, immaculately clean. The pool is amazing. The grounds are spotless. The parking lot is guarded. The restaurant is great. But best of all, every single staff member is totally service oriented. I rode up on my adventure motorcycle and was a little out of place, but they absolutely made me feel at home. I highly recommend this hotel for motorcycle travelers. This is one of the top 4 hotels i have ever stayed at. I will be back. I would not consider staying anywhere else in the area.
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AI-generated summary based on recent guest reviews
Location
Close to Chichén Itzá and the Tren Maya station, with hotel shuttles available. The setting is remote, and several guests noted confusing access and ongoing road works that make driving harder, especially at night.
Related guest reviews
10
Valerie
Jan 31, 2026
·
Stayed 2 nights
Fijn familie hotel voor een paar dagen. Wel afgelegen dus een auto is gewenst.
Fijn familie hotel voor een paar dagen. Wel afgelegen dus een auto is gewenst.
10
Julio A
Jun 9, 2025
·
Stayed 1 night
An amazing experience. This hotels has superb customer service, in a great location. As of this post, the roads of the museum are still under construction, and can be a bit challenging to get to it but it is completely worth it once you arrive in site. Highly recommend.
An amazing experience. This hotels has superb customer service, in a great location. As of this post, the roads of the museum are still under construction, and can be a bit challenging to get to it but it is completely worth it once you arrive in site. Highly recommend.
10
Susan
Feb 19, 2026
·
Stayed 5 nights
Less than one year-old this fantastic modern hotel sits in the jungle 10 minutes from Chitzen Itza. They provide shuttle service to the ruins, town,swimming holes. Service cleaning the room all were five stars. The only weakness was very spotty Wi-Fi. Go there before it gets too crowded with tourist buses.
Less than one year-old this fantastic modern hotel sits in the jungle 10 minutes from Chitzen Itza. They provide shuttle service to the ruins, town,swimming holes. Service cleaning the room all were five stars. The only weakness was very spotty Wi-Fi. Go there before it gets too crowded with tourist buses.
10
Veronica
Apr 2, 2025
·
Stayed 1 night
My family and I had an amazing experience at this hotel near Chichén Itzá. From the moment we arrived, the staff was incredibly friendly, welcoming, and respectful. We were especially grateful for how much we learned about the rich Mayan culture—everyone we spoke to was happy to share stories and insights. The location is fantastic, just a short drive from the Chichén Itzá pyramids and the nearby Mayan museum. Although we had our own car, the hotel informed us they offer transportation to the archaeological site for $100 MXN per person, as well as complimentary transport to the train station—great options for those not driving. The amenities were clean and well-maintained. The pool is large, with plenty of areas to relax and sunbathe. Everyone in our group got a massage, and we all loved the experience—very relaxing and professional. The on-site restaurant was a highlight. The food was absolutely delicious, and the Mayan cuisine they served was both authentic and full of flavor. We truly enjoyed every meal. The only minor downside, which is temporary, is that the surrounding area is still being developed. Road signs are currently missing, so it can feel a bit confusing when driving in. However, the hotel staff assured us that improvements are on the way. Overall, we had a wonderful stay and would definitely return. Highly recommended if you're planning a trip to Chichén Itzá!
My family and I had an amazing experience at this hotel near Chichén Itzá. From the moment we arrived, the staff was incredibly friendly, welcoming, and respectful. We were especially grateful for how much we learned about the rich Mayan culture—everyone we spoke to was happy to share stories and insights. The location is fantastic, just a short drive from the Chichén Itzá pyramids and the nearby Mayan museum. Although we had our own car, the hotel informed us they offer transportation to the archaeological site for $100 MXN per person, as well as complimentary transport to the train station—great options for those not driving. The amenities were clean and well-maintained. The pool is large, with plenty of areas to relax and sunbathe. Everyone in our group got a massage, and we all loved the experience—very relaxing and professional. The on-site restaurant was a highlight. The food was absolutely delicious, and the Mayan cuisine they served was both authentic and full of flavor. We truly enjoyed every meal. The only minor downside, which is temporary, is that the surrounding area is still being developed. Road signs are currently missing, so it can feel a bit confusing when driving in. However, the hotel staff assured us that improvements are on the way. Overall, we had a wonderful stay and would definitely return. Highly recommended if you're planning a trip to Chichén Itzá!
4
Andrea
Mar 24, 2025
·
Stayed 1 night
Location wasn’t clear and the name of the hotel was different.
Location wasn’t clear and the name of the hotel was different.
10
MIREYA
Jun 19, 2025
·
Stayed 1 night
the hotel and staff are excelent but the access to arrived its terrible
the hotel and staff are excelent but the access to arrived its terrible
10
Matt
Feb 20, 2026
·
Stayed 5 nights
Luxury experience at a very affordable price. Excellent location, staff, food, massage, amenities, everything. No complaints only praise. Took hotel shuttle to/from train, Chichen Itza (go early) and local cenotes. Highly recommend!!
Luxury experience at a very affordable price. Excellent location, staff, food, massage, amenities, everything. No complaints only praise. Took hotel shuttle to/from train, Chichen Itza (go early) and local cenotes. Highly recommend!!
10
Arlene
Nov 26, 2025
·
Stayed 2 nights
Beautiful hotel with spacious, comfortable rooms. Super convenient for a visit to Chichen Itza especially if traveling with the new Tren Maya. The hotel has transportation to/from train station, Chichen Itza including night show, and other local spots. The swimming pool was a real treat after a day at Chichen Itza. We had some excellent meals at the restaurant. The staff were all friendly and attentive. Highly recommend this new hotel.
Beautiful hotel with spacious, comfortable rooms. Super convenient for a visit to Chichen Itza especially if traveling with the new Tren Maya. The hotel has transportation to/from train station, Chichen Itza including night show, and other local spots. The swimming pool was a real treat after a day at Chichen Itza. We had some excellent meals at the restaurant. The staff were all friendly and attentive. Highly recommend this new hotel.
10
Marcia
Feb 2, 2026
·
Stayed 3 nights
The room was spotless! The room, bathroom and balcony were all beautifully decorated! The service from the staff was 5-Star! The views were spectacular. The food in the restaurant was well proportioned to the price and very good. The location of the hotel is very remote however, there are paid shuttles to Chichen itza and bicycles available on the property.
The room was spotless! The room, bathroom and balcony were all beautifully decorated! The service from the staff was 5-Star! The views were spectacular. The food in the restaurant was well proportioned to the price and very good. The location of the hotel is very remote however, there are paid shuttles to Chichen itza and bicycles available on the property.
10
JOSE ENRIQUE LOPEZ DE LA
Aug 23, 2025
·
Stayed 1 night
HOTEL MUY BONITO. INSTALACIONES DE EXCELENTE CALIDAD . ESTA A POCOS MINUTOS DE CHICHENITZA Y CON SERVICIO DE TRANSPORTACION GRATUITO. EL RESTAURANTE CON MUY BUENA COMIDA Y EL SERVICIO DE TODO EL PERSONAL ES DE PRIMERA
HOTEL MUY BONITO. INSTALACIONES DE EXCELENTE CALIDAD . ESTA A POCOS MINUTOS DE CHICHENITZA Y CON SERVICIO DE TRANSPORTACION GRATUITO. EL RESTAURANTE CON MUY BUENA COMIDA Y EL SERVICIO DE TODO EL PERSONAL ES DE PRIMERA
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AI-generated summary based on recent guest reviews
Dining
Many guests enjoyed the on site restaurant, highlighting tasty dishes and fair prices. However, a few reported problems including one illness, a stray hair, limited availability from the menu, and high prices.
Related guest reviews
10
Benjamin
Nov 15, 2025
·
Stayed 1 night
Beautiful newly built hotel 10 minutes drive from Chichen Itza. The design and decor of the whole place was beautiful, especially the attrium and the rooms themselves. Large pool area set against Maya jungle. The hotel felt like it still wasnt quite finished (some construction work going on whilst there which did cause some noise pollution). Staff were brilliant and very attentive. Stand out was actually the on site restaurant that was both reasonably priced and really good quality (Maya Octopus was brilliant). Currently a hidden gem and I hope more people visit.
Beautiful newly built hotel 10 minutes drive from Chichen Itza. The design and decor of the whole place was beautiful, especially the attrium and the rooms themselves. Large pool area set against Maya jungle. The hotel felt like it still wasnt quite finished (some construction work going on whilst there which did cause some noise pollution). Staff were brilliant and very attentive. Stand out was actually the on site restaurant that was both reasonably priced and really good quality (Maya Octopus was brilliant). Currently a hidden gem and I hope more people visit.
10
Aramis
Oct 25, 2025
·
Stayed 1 night
This place is by far one of the best stays I've ever had. Staff was very friendly and attentive, from check-in to check-out. Dinner options were so good, traditional and cultural options, and most importantly, reasonably priced. Also, the gym was great.
This place is by far one of the best stays I've ever had. Staff was very friendly and attentive, from check-in to check-out. Dinner options were so good, traditional and cultural options, and most importantly, reasonably priced. Also, the gym was great.
8
Eva
Dec 25, 2025
·
Stayed 3 nights
Beautiful Hotel yet not a 5 Star. With a 3 night four day stay, we had no running water the first night and no hot water the second night. There was no electricity the second day from 8am-4pm. Something that all the town experienced which the hotel had no control of but perhaps they could look into purchasing generators because it was so hot in the restaurant. Luckily we were out at Chichen Itza the rest of the day so the power outage was not an inconvenience. Rooms are so comfortable and clean. Beside not having hot water for two nights, the quiet surrounding is what I imagined and this hotel delivered. The decor was in sync with the atmosphere throughout the hotel from its entrance from the front gate to the back where you find a pool surrounded with Lucious green trees and plants all around. Every employee welcomed my family with gracious humbleness from beginning to end. They shuttle you from the parking lot to the front of the hotel and my son loved it (Jurassic Park!) We took the shuttle to Chichen Itza which was not expensive, very comfortable and a guarantee to front of the park drop-off and pick-up which was about ten to 15 minutes from the hotel and pyramid. The gym had many new machines and a few dumbbells but very clean and cool inside just a bit compact to move around. The decor flowed into the restaurant with simplicity and beauty.We ordered cafe de olla which was smooth, and sweet but found a hair in my huevos rancheros. Never went back.
Beautiful Hotel yet not a 5 Star. With a 3 night four day stay, we had no running water the first night and no hot water the second night. There was no electricity the second day from 8am-4pm. Something that all the town experienced which the hotel had no control of but perhaps they could look into purchasing generators because it was so hot in the restaurant. Luckily we were out at Chichen Itza the rest of the day so the power outage was not an inconvenience. Rooms are so comfortable and clean. Beside not having hot water for two nights, the quiet surrounding is what I imagined and this hotel delivered. The decor was in sync with the atmosphere throughout the hotel from its entrance from the front gate to the back where you find a pool surrounded with Lucious green trees and plants all around. Every employee welcomed my family with gracious humbleness from beginning to end. They shuttle you from the parking lot to the front of the hotel and my son loved it (Jurassic Park!) We took the shuttle to Chichen Itza which was not expensive, very comfortable and a guarantee to front of the park drop-off and pick-up which was about ten to 15 minutes from the hotel and pyramid. The gym had many new machines and a few dumbbells but very clean and cool inside just a bit compact to move around. The decor flowed into the restaurant with simplicity and beauty.We ordered cafe de olla which was smooth, and sweet but found a hair in my huevos rancheros. Never went back.
6
jimena
Apr 23, 2025
·
Stayed 1 night
El personal no está capacitado, muchísimo tiempo para hacer el check in, muchísimo más para el check out, mil explicaciones sin sentido…. El servicio de alimentos y bebidas malo y completamente fuera de precio, todo demasiado caro y no tenían la mitad de la carta.
El personal no está capacitado, muchísimo tiempo para hacer el check in, muchísimo más para el check out, mil explicaciones sin sentido…. El servicio de alimentos y bebidas malo y completamente fuera de precio, todo demasiado caro y no tenían la mitad de la carta.
10
HORACIO
Oct 27, 2025
·
Stayed 1 night
Excelente lugar para hospedarse y servicios de primera, comida deliciosa
Excelente lugar para hospedarse y servicios de primera, comida deliciosa
4
Edgard
Dec 26, 2025
·
Stayed 1 night
Mi hijo se intoxicó con una pasta con camarones que pidió una noche… acabamos en el hospital en urgencias….
Mi hijo se intoxicó con una pasta con camarones que pidió una noche… acabamos en el hospital en urgencias….
10
Rey
Oct 20, 2025
·
Stayed 1 night
By far the best hotel in the area, they have a shuttle service that takes you to Chichen-Itzá and the Cenotes, there’s restaurants in the little town, but do your self a favor and eat in the hotel restaurant! The prices are reasonable and the food is excellent, yes don’t eat at the pyramid restaurants because they are overpriced and the food isn’t good, the rooms are great, there is a little cat around the property her name is Micha and she is very friendly, just like the staff
By far the best hotel in the area, they have a shuttle service that takes you to Chichen-Itzá and the Cenotes, there’s restaurants in the little town, but do your self a favor and eat in the hotel restaurant! The prices are reasonable and the food is excellent, yes don’t eat at the pyramid restaurants because they are overpriced and the food isn’t good, the rooms are great, there is a little cat around the property her name is Micha and she is very friendly, just like the staff
10
Matt
Feb 20, 2026
·
Stayed 5 nights
Luxury experience at a very affordable price. Excellent location, staff, food, massage, amenities, everything. No complaints only praise. Took hotel shuttle to/from train, Chichen Itza (go early) and local cenotes. Highly recommend!!
Luxury experience at a very affordable price. Excellent location, staff, food, massage, amenities, everything. No complaints only praise. Took hotel shuttle to/from train, Chichen Itza (go early) and local cenotes. Highly recommend!!
10
Arlene
Nov 26, 2025
·
Stayed 2 nights
Beautiful hotel with spacious, comfortable rooms. Super convenient for a visit to Chichen Itza especially if traveling with the new Tren Maya. The hotel has transportation to/from train station, Chichen Itza including night show, and other local spots. The swimming pool was a real treat after a day at Chichen Itza. We had some excellent meals at the restaurant. The staff were all friendly and attentive. Highly recommend this new hotel.
Beautiful hotel with spacious, comfortable rooms. Super convenient for a visit to Chichen Itza especially if traveling with the new Tren Maya. The hotel has transportation to/from train station, Chichen Itza including night show, and other local spots. The swimming pool was a real treat after a day at Chichen Itza. We had some excellent meals at the restaurant. The staff were all friendly and attentive. Highly recommend this new hotel.
10
Marcia
Feb 2, 2026
·
Stayed 3 nights
The room was spotless! The room, bathroom and balcony were all beautifully decorated! The service from the staff was 5-Star! The views were spectacular. The food in the restaurant was well proportioned to the price and very good. The location of the hotel is very remote however, there are paid shuttles to Chichen itza and bicycles available on the property.
The room was spotless! The room, bathroom and balcony were all beautifully decorated! The service from the staff was 5-Star! The views were spectacular. The food in the restaurant was well proportioned to the price and very good. The location of the hotel is very remote however, there are paid shuttles to Chichen itza and bicycles available on the property.
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AI-generated summary based on recent guest reviews
10
Elias
May 25, 2026
·
Stayed 3 nights
Everything about this experience was awesome. Would do it again in a heartbeat.
Everything about this experience was awesome. Would do it again in a heartbeat.
10
Ann
May 13, 2026
·
Stayed 2 nights
Everything perfect!
Everything perfect!
10
Louis M
Apr 26, 2026
·
Stayed 4 nights
Very clean and well kept hotel. I believe it is 2 years old (2026), so this hotel is pretty new. Only thing is that there is no breakfast or nearby places to eat. You would have to drive to the nearest Pueblo to find a restaurant. Although It has its own in-house restaurant. Great food served with great prices. Good place to stay for 1 or 2 nights while you visit chichen itza.
Very clean and well kept hotel. I believe it is 2 years old (2026), so this hotel is pretty new. Only thing is that there is no breakfast or nearby places to eat. You would have to drive to the nearest Pueblo to find a restaurant. Although It has its own in-house restaurant. Great food served with great prices. Good place to stay for 1 or 2 nights while you visit chichen itza.
8
Kim
Apr 17, 2026
·
Stayed 2 nights
Restaurant needed some review of menu choices and atmosphere. Everything else was very good. Great location for Mayan ruins.
Restaurant needed some review of menu choices and atmosphere. Everything else was very good. Great location for Mayan ruins.
10
Maria
Apr 10, 2026
·
Stayed 2 nights
Beautiful property, amazing rooms, the food was great, very clean and the staff was amazing.
Beautiful property, amazing rooms, the food was great, very clean and the staff was amazing.
FAQs about Hotel Mundo Maya Chichén Itzá
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee of approximately MXN 185 for adults and children.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 9:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional features may include accessible bathrooms.
What is the location of the property in relation to key landmarks?
The hotel is situated in a national park, approximately 26 miles (41.9 km) from Cenote Chihuán and 26.3 miles (42.3 km) from Cenote Zahamal. Other nearby attractions include Cenote Samula and Cenote Xkeken, both around 27 miles (44 km) away.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available, which operates seasonally.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. It is recommended to contact the hotel directly for specific requests regarding additional sleeping arrangements.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-06: 92.1076009741211USD
- 2026-10-07: 80.70796556091308USD
- 2026-10-08: 80.70796556091308USD
- 2026-10-09: 80.70796556091308USD
- 2026-10-10: 80.9740430065918USD
- 2026-10-11: 80.50235404815673USD
- 2026-10-12: 80.21207997650147USD
- 2026-10-13: 80.50235404815673USD
- 2026-10-14: 90.00628805297852USD
- 2026-10-15: 94.62836479888917USD
- 2026-10-16: 100.65277785064697USD
- 2026-10-17: 107.46084716461182USD
- 2026-10-18: 107.46084716461182USD
- 2026-10-19: 107.46084716461182USD
- 2026-10-20: 107.46084716461182USD
- 2026-10-21: 107.46084716461182USD
- 2026-10-22: 94.54884573181153USD
- 2026-10-23: 91.52789868743896USD
- 2026-10-24: 80.50235404815673USD
- 2026-10-25: 92.55091528747559USD
- 2026-10-26: 89.73790372558594USD
- 2026-10-27: 92.97832920501709USD
- 2026-10-28: 107.47078384399414USD
- 2026-10-29: 94.9663229699707USD
- 2026-10-30: 99.0615848284912USD
- 2026-10-31: 95.09107400665283USD
- 2026-11-01: 89.71497161254882USD
- 2026-11-02: 95.09107400665283USD
- 2026-11-03: 107.46084716461182USD
- 2026-11-04: 107.46084716461182USD
- 2026-11-05: 93.35605118164062USD
- 2026-11-06: 107.46084716461182USD
- 2026-11-07: 79.83714334594727USD
- 2026-11-08: 95.16511636566162USD
- 2026-11-09: 107.46084716461182USD
- 2026-11-10: 107.46084716461182USD
- 2026-11-11: 107.47078384399414USD
- 2026-11-12: 107.02377851989746USD
- 2026-11-13: 95.16511636566162USD
- 2026-11-14: 107.33019221954346USD
- 2026-11-15: 107.46084716461182USD
- 2026-11-16: 107.46084716461182USD
- 2026-11-17: 107.46084716461182USD
- 2026-11-18: 107.47078384399414USD
- 2026-11-19: 95.16511636566162USD
- 2026-11-20: 107.46084716461182USD
- 2026-11-21: 107.46084716461182USD
- 2026-11-22: 107.46084716461182USD
- 2026-11-23: 79.83714334594727USD
- 2026-11-24: 107.46084716461182USD
- 2026-11-25: 107.46084716461182USD
- 2026-11-26: 79.83714334594727USD
- 2026-11-27: 107.47078384399414USD
- 2026-11-28: 95.16511636566162USD
- 2026-11-29: 107.46084716461182USD
- 2026-11-30: 107.47078384399414USD
- 2026-12-01: 118.22581669830322USD
- 2026-12-02: 118.22581669830322USD
- 2026-12-03: 103.7199565133667USD
- 2026-12-04: 118.22442402526855USD
- 2026-12-05: 101.51716642883301USD
- 2026-12-06: 99.48979333862304USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Fee for continental breakfast: approximately MXN 185 for adults and MXN 185 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Services
Business Center
Tour Desk
Banquet Facilities
Currency Exchange
Safe-Deposit Box
ATM / Cash Machine
Bicycle Rental
Luggage Storage
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Pool Outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Spa & Wellness Centre
Poolside Bar
Breakfast in the Room
Vending Machines
Family Room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Airport shuttle
Free Parking
Parking Onsite