Arena Hotel (formerly Sleep Express Motel)

Thanks you for having reasonable prices and welcoming pets. We also loved your free parking area. Great access and easy to find. The breakfast area was very welcoming and convenient as well. The only part of our stay that we ask your team to improve on is the cleanliness of the rooms. We would recommend your hotel and yes we would stay again. Thanks

Good for a overnight stay. Good part is Ample space for Parking

Hotel was dirty - got my clean clothes soiled when I put them on the shelf. Metal chairs in small room very uncomfortable. Lift non-existent or doesn't work. Had to trudge up and down 3 flights of stairs every trip. Staff rude, breakfast not available as advertised. Far away from public transportation. Will not go back.

Surprisingly, this hotel is a lot different to how it appears from outside. Once entering, you notice that it is a heavy, well built construct, with secure preferred upgrades. I would expect to pay a lot more staying at such a premises. The $200 bond is a bit inconvenient though, and takes a while to return.

Good basic room to sleep in, tonnes of parking, no hassle no fuss

Our flight to Melbourne was cancelled, so we looked for an inexpensive hotel in the suburbs. This is more of a motel, with small rooms. They did have laundry though and the bed was quite comfortable despite the small room. A bus stop was nearby and allowed us to travel over to Burwood for great food. Not bad for the price if you're in a pinch.

Free parking and easily accessible.

Never again! Really friendly check in staff, but the beds were on rollers with no brakes! My primary aged kids thought it was a game and kept each other, and me, awake by zooming into each other as there were no brakes. Noise from highway outside, mouldy shower curtain and tiles, nasty shower head and shampoo provided looked and performed like dish soap! We were aware it was the cheapest option, but im going to spend extra next time and have learned a lesson. Great parking and secure room, though.

Eaay check in. Friendly staff. Clean and secure room. Very happy

The location is great, so you can park the car and use public transport to city

The bathroom is in desperate need of attention. There is black mould growing in the grout of most of the tiles. It was fine for 1 night but disappointing considering the cost of the room.

Property not cleaned upon arrival. Power got shut off.

No one cleans the room, very dirty. Will never recommend to anyone nor go back to this hotel

very poorly maintained building, bathrooms very run down, floors very sticky like not mopped, beds not changed as there were multiple hairs under the covers

Very disappointing with cleanliness of the room we stayed in there was cockroaches everywhere my children were really traumatised by this for a very long time.

I found decayed stuff and mould in the kettle when I checked in and tried to fill in water for a cup of tea. There were tea bags but no milk in the frig.

The bathroom smelt of mildrew. There was mould on the walls and floor in the bathroom. The bed was hard felt like sleeping on a board, (I sleep on a firm mattress at home).

The check in was easy and was made to feel welcome, however, there was a door handle missing from the bathroom door and tea stains on the wall. Not the greatest place we’ve stayed in.

I know that we should not expect much for the cost, it is a budget hotel but I think it could have been cleaner. My hubby and I traveled up from Melbourne for the weekend. We chose this hotel for its location for where we had to be. The first thing we noticed was the dust on the floor when we walked in, plus the slightly musty smell. The dust on the front of the aircon didn't thrill me either. When putting our food into the fridge I was a bit concerned that the shelves had not been attended too for a while as there were spill marks on both shelves. I would also like to point out that it may be a good thing for house-keeping to do and check kettles when turning the rooms over, as the one in our room had water in it and it was a bit old smelling. The bed was ok, tho only 2 flat pillows was not helpful, thankfully I had my own so my hubby could have both on the bed. The bathroom was clean enough, just annoying that the water flows all over the floor so you have to make sure you have nothing down. Other things that house-keeping really need to be more attentive to is wiping down remotes, nothing worse than touching sticky remotes! The other "ick" was the hair on the bedside table that did not belong to either of us, bit yuck but thats why I carry wipes with me. Long and short, this is a good thing for short overnight, maybe 2, stays. Be mindful it is on the highway so you will hear the traffic all night, thin walls too. It served us for what we needed at the time.

There was some bad smell from its toilet when I moved in, coming out the pipe. After flushing it with water and leaving the ventilation on, it started to disapear and completely gone in the next morning. Cleaners should check every room every morning!

It was quite good but air con was noisy.

Fridge wasnt working

We were pleasantly surprised by how big our room was and all the amenities that were available. It was clean and comfortable and we will go back again if given the opportunity. The only thing we were disappointed in was check in.. we drove for 6 hours and wanted to check in at 1.00 o’clock but were told we had to wait until 2.00 o’clock.

Our flight to Melbourne was cancelled, so we looked for an inexpensive hotel in the suburbs. This is more of a motel, with small rooms. They did have laundry though and the bed was quite comfortable despite the small room. A bus stop was nearby and allowed us to travel over to Burwood for great food. Not bad for the price if you're in a pinch.

The shower head in my room was broken. Bed's shouldn't be on wheels

Not enough blankets for 3 beds in the room. Can still hear the traffic clearly through the walls from the highway. No shelf in shower to put the toiletries on. Travellers need a relaxing shower, NOT a pidly sprinkler to wash under.

Never again! Really friendly check in staff, but the beds were on rollers with no brakes! My primary aged kids thought it was a game and kept each other, and me, awake by zooming into each other as there were no brakes. Noise from highway outside, mouldy shower curtain and tiles, nasty shower head and shampoo provided looked and performed like dish soap! We were aware it was the cheapest option, but im going to spend extra next time and have learned a lesson. Great parking and secure room, though.

Nice friendly staff, and basic clean room. Window was stuck open so extra noisy. Would not stay again.

I know that we should not expect much for the cost, it is a budget hotel but I think it could have been cleaner. My hubby and I traveled up from Melbourne for the weekend. We chose this hotel for its location for where we had to be. The first thing we noticed was the dust on the floor when we walked in, plus the slightly musty smell. The dust on the front of the aircon didn't thrill me either. When putting our food into the fridge I was a bit concerned that the shelves had not been attended too for a while as there were spill marks on both shelves. I would also like to point out that it may be a good thing for house-keeping to do and check kettles when turning the rooms over, as the one in our room had water in it and it was a bit old smelling. The bed was ok, tho only 2 flat pillows was not helpful, thankfully I had my own so my hubby could have both on the bed. The bathroom was clean enough, just annoying that the water flows all over the floor so you have to make sure you have nothing down. Other things that house-keeping really need to be more attentive to is wiping down remotes, nothing worse than touching sticky remotes! The other "ick" was the hair on the bedside table that did not belong to either of us, bit yuck but thats why I carry wipes with me. Long and short, this is a good thing for short overnight, maybe 2, stays. Be mindful it is on the highway so you will hear the traffic all night, thin walls too. It served us for what we needed at the time.

no microwave, room service not good, very congested room

Friendly and helpful staff. Room clean, comfortable and met all needs. It was Quiet despite located on a busy road. Many great places close by to eat for breakfast after I checked out. I went to a show at the nearby Qudos Bank Arena which was a ten minute taxi ride to and from. I would stay there next time I go to another event. Thanks Bim for your service.

Room was clean and pretty decent for what we needed. Staff was helpfull

Great sevicw in arrival. Good size room

Good location - close to Olympic park - staff were friendly & helpfu - would stay there again

Dirty rooms, sheets had what looked like blood on them. Rooms smelled like cigarette smoke, Traffic noise. Additional charges to park a vehicle. Terrible service. I don’t think the cockroaches would even live here for free.

I have stayed at the hotel before with the previous owners this stay. Disappointing. Called me in them and left a message to say would cancel booking if I didn’t pay in an hour. I always paid at the hotel - I’ll also note people were paying at the hotel when I got there. Then tried to say couldn’t find my booking on arrival. This kept going until I said I paid this am and have booking proof. they tried to say it was under another name but I saw on paperwork it had my name. But I also noticed they were trying to charge people $300 a night. I paid just over $100 I had booked months ago. I now believe they worked out Metallica was on and trying to get more money and tried to fake I had no booking so I would have to book at a cheaper rate. None of it made sense. No extra blankets or pillows in room anymore, no hair dryer just bare minimal. The location has always been convenient but I don’t like the new owners.

Eaay check in. Friendly staff. Clean and secure room. Very happy

Reception experience not good

Nice stay. Quiet, clean & safe. The only issue was our late checkout wasn’t passed on to the cleaners who barged into the room twice & complained to the front desk lady who was then calling for us to leave.

Staff and convenience.

Friendly and helpful staff. Room clean, comfortable and met all needs. It was Quiet despite located on a busy road. Many great places close by to eat for breakfast after I checked out. I went to a show at the nearby Qudos Bank Arena which was a ten minute taxi ride to and from. I would stay there next time I go to another event. Thanks Bim for your service.

Hotel was dirty - got my clean clothes soiled when I put them on the shelf. Metal chairs in small room very uncomfortable. Lift non-existent or doesn't work. Had to trudge up and down 3 flights of stairs every trip. Staff rude, breakfast not available as advertised. Far away from public transportation. Will not go back.

Close to concert..

Its nice and quiet

Our flight to Melbourne was cancelled, so we looked for an inexpensive hotel in the suburbs. This is more of a motel, with small rooms. They did have laundry though and the bed was quite comfortable despite the small room. A bus stop was nearby and allowed us to travel over to Burwood for great food. Not bad for the price if you're in a pinch.

Good location - close to Olympic park - staff were friendly & helpfu - would stay there again

Free parking and easily accessible.

All good but prefers to stay on quiet side

The location is great, so you can park the car and use public transport to city

It’s always been a good stay. Local to the shops and not far to qudos bank arena.

Thanks you for having reasonable prices and welcoming pets. We also loved your free parking area. Great access and easy to find. The breakfast area was very welcoming and convenient as well. The only part of our stay that we ask your team to improve on is the cleanliness of the rooms. We would recommend your hotel and yes we would stay again. Thanks

Friendly and helpful staff. Room clean, comfortable and met all needs. It was Quiet despite located on a busy road. Many great places close by to eat for breakfast after I checked out. I went to a show at the nearby Qudos Bank Arena which was a ten minute taxi ride to and from. I would stay there next time I go to another event. Thanks Bim for your service.

Hotel was dirty - got my clean clothes soiled when I put them on the shelf. Metal chairs in small room very uncomfortable. Lift non-existent or doesn't work. Had to trudge up and down 3 flights of stairs every trip. Staff rude, breakfast not available as advertised. Far away from public transportation. Will not go back.

Our flight to Melbourne was cancelled, so we looked for an inexpensive hotel in the suburbs. This is more of a motel, with small rooms. They did have laundry though and the bed was quite comfortable despite the small room. A bus stop was nearby and allowed us to travel over to Burwood for great food. Not bad for the price if you're in a pinch.

no microwave, room service not good, very congested room