Is parking available at the property?

Free self parking is available on-site, but parking is limited.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee of approximately USD 10 for adults and children.

Does the property allow pets?

Pets are allowed with a fee of USD 30 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 9:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the location of the property in relation to key landmarks?

The property is located in Ouray, just a 4-minute walk from Box Canyon Falls Park and 11 minutes by foot from Ouray Ice Park. It is also 1.1 miles from both Perimeter Trail and Ouray Hot Springs Pool.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Box Canyon Lodge and Hot Springs in Ouray

Average nightly price at Box Canyon Lodge and Hot Springs by month, last 12 months (USD)
Month	Average price
January	$178
February	$166
March	$149
April	$154
May	$181
June	$272
July	$328
August	$265
September	$326
October	$224
November	$164
December	$195

What guests think

Across reviews, Box Canyon Lodge and Hot Springs is praised for its scenic, walkable setting by Box Canyon and the on-site terraced hot spring tubs, though soak experiences vary due to occasional temperature closures, slippery surfaces, and early closing hours.

Rooms are a mix of cozy or recently updated spaces and dated units with worn carpets, noise between floors, and maintenance quirks like loud heaters or finicky fridges and AC. Cleanliness and service feel inconsistent: many note friendly staff and clean rooms, while others report moldy bathrooms, musty odors, thin or stained linens, limited housekeeping, and occasional check-in or billing issues. Breakfast feedback ranges from plentiful and tasty to limited or running out of items. Expect a rustic stay with standout soaking and a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site hillside hot spring tubs are a highlight with views; however, several reviews cite inconsistent temperatures, slimy or slippery surfaces, occasional closures, and early hours. A few noted safety/lighting concerns on the stairs and some equipment outages.

Related guest reviews

2

Sasha

Jun 13, 2025

·

Stayed 2 nights

The sleeper sofa is unusable, your headrest area is tilted downward. There was no blanket for it, and no one to help. The emergency phone person can only take a message for the staff to help tomorrow. The bathrooms door squeak like crazy, so everyone wakes everyone else when using it at night (and we were a party of 6, stayed in the suite), bottles with body wash were empty, so no showering the first night?! The next day I was given full bottles, covered in dirt and gunk of old soap and shampoo, clearly never cleaned, for years. The hot tubs were covered with slimy, algae like material, my wife slipped, and injured herself seriously, but more importantly, it was gross, and none of us used it.

4

Shawn

Oct 16, 2025

·

Stayed 1 night

The room was ok, the carpet in the room was stained and looked people with tar or dirt had extended stays in the room. The cool part about the hotel was going to be the six cool cedar hot tubs behind the hotel. They were all either being cleaned or the temps were 88 degrees. The made it sound like the were hot tubs from a natural hot spring… far from it. They were filling them with a hose attached to the hotel. Needless to say an overpriced tourist trap and we took the bait.

8

anthony

Oct 8, 2025

·

Stayed 1 night

We have stayed here MANY times over the last couple of decades. We specifically come for the hot springs. While the redoing of the pools has some advantages, the inconsistent temps and the VERY hazardous slime in the tubs made our soaks more of a struggle than a joy. The breakfast now offered was more than adequate but we truly hope they work the bugs out of the hot tub situation. We don’t come for breakfast

6

Sarah

Nov 20, 2023

·

Stayed 1 night

I can not believe you close the hot tub pools at 9pm! That is way too early - 10 maybe (but the hot tubs that stay open all night are the best)! Also, the front desk girl came out at 8:30 pm to tell us that we needed to prepare to get out in 1/2 hour. She said the pools were too hot (so the next morning she made sure they were all cooler, even though everyone told her that they liked them how they were - hot - like hot springs should be). In the morning all of the pools were about 100° - colder than I like my baths). I had to go to another hot springs to actually soak in some hot waters so I was not happy. I went there for the hot springs!

4

Dennis

Oct 5, 2025

·

Stayed 2 nights

First they cancelled my reservation. After many calls they determined it was human error. Luckily they had one room left. They then charged me double for a second room I had booked. Breakfast was a bust. Out of food. Waited 15 minutes and gave up. Holes in towels. Rooms are dated. Hot tubs looked dirty and full of algae. Doubt I stay here again

10

David

Oct 5, 2025

·

Stayed 3 nights

The views from the mineral hot tubs were amazing!

8

Johnny

Dec 29, 2024

·

Stayed 1 night

All the hot tubs were a little too hot in the early morning..... °117

2

Isaac

Jul 24, 2023

·

Stayed 1 night

The room was clean, but the bathroom was lacking. The toilet was too small, didn't use it. The lighting around the stairs at the hot tubs was poor. I fell and cracked some ribs. When I told management, they offered little sympathy or care. They should have offered a discount or a future stay or something.

4

Loreena

Jul 27, 2023

·

Stayed 1 night

The room was clean but the property is in rough shape. Ice maker doesn’t work and several hot tubs not working.

8

ross

Jun 17, 2025

·

Stayed 1 night

hot tubs were incredibly slimy and dangerously slippery

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: while some found rooms clean, many reported mold or mildew in bathrooms, musty odors, and stained or dirty carpets and linens. Issues with worn towels and occasional hair or bugs were also noted.

Related guest reviews

6

Michael

Sep 22, 2025

·

Stayed 1 night

Loved the area, outside of the hotel was nice and the location was the best. Really enjoyed the mineral springs hot tubs at the hotel. We didn't like the room as there was mold in the bath tub, shower walls were disgusting. The carpet was old and disgusting. Made sure to wear shoes when walking on the carpet. Along the baseboards was even worse. The rooms really needed upgraded for the price. Maybe all rooms in the hotel are not that bad? We almost left after we checked in. Instead we left first thing in the morning. My wife wouldn't even take a shower before we left as due to the shower condition.

2

Dennis

Jul 10, 2024

·

Stayed 3 nights

Our room didn't feel clean and carpet looked dirty. I washed my feet before going to bed, and I am not a clean freek.

2

Melody

Jul 25, 2025

·

Stayed 1 night

Stained sheets, air didn't work correctly, dead bugs, dirty balconies and exterior..... Property is older but that doesn't mean it should be filthy and poorly maintained.

4

Jenna

Sep 21, 2025

·

Stayed 2 nights

There was someone else’s hair in our drain in the tub, ceiling tiles fallen into the light fixture, the bed and pillows were extremely uncomfortable and the hot springs hot tubs were covered in algae will never stay here again

10

rebecca

May 9, 2024

·

Stayed 3 nights

Our first trip to Ouray. We enjoyed our stay at Box Canyon Lodge. It looked updated, nice decor and comfortable bed. We had our pet with us so we were given a pet friendly room on ground level. We could see it had been stayed in by other pets because of scratches and chewed spots on the furniture. I also noticed the flooring was a bit soiled. Our pet accidentally knocked his travel bowl of water on the floor and when I wiped it up the napkin was very dirty. Other areas of the room were very clean like the bathroom and higher surfaces. Clean bed, sheets and pillows. It had all the amenities we like in a room and it was walking distance to shops and restaurants. We are already planning to return next year with family.

4

Angelina

Dec 5, 2025

·

Stayed 4 nights

The room was very outdated. The knob on the shower faucet was coming off. There was black mold on the bathroom ceiling. The towels and sheets needed bleach. The heater was incredibly noisy.

2

Vincent

Sep 2, 2025

·

Stayed 2 nights

This is the most disgusting hotel I’ve ever seen. The hot spring tubs that they offer were completely filled with black and green mold. The beds are not queen sized. They are full. The rooms were musty and the beds were awful. I couldn’t wait to get out.

10

Romain

Dec 12, 2025

·

Stayed 2 nights

Clean room, nice staff, good breakfast, fun hot tub.

6

Christy

Sep 5, 2025

·

Stayed 1 night

The Lodge was just average for the amount of money that we paid. it needs an update, the walls in the room were dirty, there is carpet in the room that did not look/ feel clean. The bathtub was separating from the wrap around.

2

Autumn

Sep 26, 2025

·

Stayed 1 night

The room smelled of pee and mildew so bad that we smelled like it leaving after just one night. The manager was very pleasant at check in but I don’t think I’ll be back due to the smell.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms range from cozy or recently updated with comfortable beds to dated units with worn décor. Common notes include noise from neighboring rooms, quirks with heaters, AC or fridges, and some spacious suites.

Related guest reviews

10

Anne Marie

May 11, 2025

·

Stayed 2 nights

King room was spacious, clean and the bed was great. Only thing we would have liked to gave were light blocking curtsins.

6

Kara

Jan 3, 2026

·

Stayed 3 nights

Great location. Cozy and comfortable and great upgrades. With winter weather, having some type of mat to put wet/dirty shoes would have been nice. Entrance to the room was right by the fridge and needed to either have the door fully open or closed to access the microwave. Therefore, keeping clean feet and clean floors was difficult if needing to access these appliances as just having shoes on coming in the door would easily bring snow or dirt debris in. Some food I had (fresh veggies) were ruined as the fridge was set all the way up (not something that would be intuitive for a guest to make sure is okay, with it not being a freezer). After I turned the fridge down, water leaked onto the floor (I presume from ice building up on the inside? If so, it wasn’t obvious to me). I had a room on the first floor and it was quite noisy- hearing people above. I know this is an expected downfall to a ground level room, but it seemed more noisy than I expected compared to other accommodations. Also, any door above or to the side opening and closing was quite noisy. Also could hear other dogs bark easily but luckily this wasn’t excessive (no dog was disruptive or barking constantly). It was just easy to hear.

8

Kobi

Sep 16, 2025

·

Stayed 2 nights

Great location right next to Box Canyon Falls. Easy parking and clean rooms. Easy access to the hot springs and was never crowded. Staff was friendly and accommodating. Cons: Our AC would never shut off and was kinda loud so we didn't use it as much and the toilet would run periodically (probably due to a leaky valve). None of that was a huge deal, just general maintenance items. We had a great stay and would book again

8

Teresa

Jun 6, 2025

·

Stayed 2 nights

Loved the location. Room was average. The beds were very comfortable.

8

Jerri A.

Jun 7, 2025

·

Stayed 2 nights

We stopped on our way to a family wedding. Enjoyed hiking and hot springs with the family. We had our dog with us and this hotel is pet friendly. Our room had an additional living room attached with a pull out sleeper couch. This gave our family space to play board games, watch tv, and dog to fetch his ball. It is a little dated but clean and rustic. The mattresses on queen beds were unusually comfortable for a hotel.

8

eric

Jul 27, 2025

·

Stayed 1 night

Understand there are no new properties in Ouray. Accommodations are mostly renovated but are keep up. The funny thing here is the room leans. I was looking that the door frame to the bathroom and noticed that the bottom of the door at the floor was about 5 inches from the wall while the top is touching. Lol. You also noticed it when you walk around the room. Still a nice place.

2

Vincent

Sep 2, 2025

·

Stayed 2 nights

This is the most disgusting hotel I’ve ever seen. The hot spring tubs that they offer were completely filled with black and green mold. The beds are not queen sized. They are full. The rooms were musty and the beds were awful. I couldn’t wait to get out.

4

Michael

Sep 20, 2025

·

Stayed 2 nights

THIS property was not what was advertised. Worn carpet that looked like it was there since the early 70s. Broken curtains that wouldn't close. Just really dated and need of a complete renovation. Not worth the price charged.

6

Anthony

Sep 11, 2024

·

Stayed 1 night

This is basically a two-story motel next to the woods. They have updated the rooms but their handyman definitely needs some help with perfection. This is the type of place to stay when you're looking to hike and need a place to sleep. Some of the guests above us and next to us were not very quiet and this type of room doesn't offer sound blocking.

6

Lynnda R

Oct 7, 2025

·

Stayed 3 nights

Room was dingy and out of date.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests describe friendly, helpful staff, but service can be inconsistent. Reports include cumbersome check-in, poor follow-up, reservation or billing errors, and limited housekeeping during stays.

Related guest reviews

6

Tom

Jun 16, 2025

·

Stayed 2 nights

Staff not friendly, older lodge that was not as advertised. Breakfast OK, but some food ran out, had to ask. Room key didn’t work, so they had us switch rooms. Front Desk said owner would be there tomorrow to fix things! Seems much staff was young and not well trained- especially in customer service. In our bathroom, could hear people in adjacent room very easily!

2

laurie

Dec 27, 2025

·

Stayed 4 nights

room had a heater that wasn't working well, they sort of fixed it but it made a huge noise turning on and off all night. As far as we could determine, the staff did as little work as possible. Door to bathroom was falling off the hinges. They came in and fixed it. None of the staff checked back to if our issues were taken care of to our satisfaction. Staff was polite but they had no interest in going out of their way to assist.

8

Hui

Jul 2, 2025

·

Stayed 4 nights

The hotel doesn't clean the room nor replacing the towels, so we had wet and dirty towels, and messy room (our own fault) during our entire stay. We requested room cleaning but was told they don't clean it until we check out. The hotel is old, with old carpet and bathroom. Other than that, great location - walkable to ice park and box canyon park, main street; simple and easy breakfast; friendly staff.

4

Dennis

Oct 5, 2025

·

Stayed 2 nights

First they cancelled my reservation. After many calls they determined it was human error. Luckily they had one room left. They then charged me double for a second room I had booked. Breakfast was a bust. Out of food. Waited 15 minutes and gave up. Holes in towels. Rooms are dated. Hot tubs looked dirty and full of algae. Doubt I stay here again

10

Emerald

Feb 7, 2023

·

Stayed 2 nights

Amazing staff and rooms

4

Lindsley

Aug 23, 2023

·

Stayed 2 nights

Horrible check-in experience for us as well as 2 other parties coming in the same time. Had to call the manager in duty 6 times while standing at the front desk to get checked in. No greeting or apology for the wait-and no clean room. I’ve machine broken, which I reported but I suspect they already knew, and no apology or effort to correct. Breakfast was one of the worst I’ve seen at any hotel. Just grateful we had shortened our stay to one night.

10

Aaron

Jun 2, 2025

·

Stayed 1 night

This place was fantastic!!! My second stay here. Incredibly helpful staff.

8

Cecile

May 23, 2024

·

Stayed 2 nights

The front desk person was not friendly at all. You need to have your own streaming service login to watch many regular channels. The area is beautiful and the hot springs are very nice. We just felt that the service was lacking.

6

Kelly

Oct 15, 2023

·

Stayed 2 nights

We were not fans of the electronic check in. It was cumbersome and not efficient. After that process was complete, we still needed to sign forms, etc for the use of the tubs. Seems like other properties have a smoother process. Finally after the check in process and text response showing our room number the keys were for another room!!! Staff at the front desk acted as though we were incompetent. Room was average nthe hotel has declined since our last stay from years past. The room.was clean and bed comfortable.

10

Shavon

Mar 16, 2025

·

Stayed 1 night

Friendly staff, loved that they had robes to rent and wine to buy. Breakfast was great!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Scenic, quiet setting by Box Canyon with easy walks to Main Street, trails, and local sights. Guests consistently appreciated the convenient access to town and outdoor activities.

Related guest reviews

10

Patrick A.

Apr 30, 2024

·

Stayed 5 nights

Close to the main restaurants and shops in Ouray.

10

Annthea

Jun 25, 2025

·

Stayed 2 nights

Loved the mineral hot springs and easy walking distance to town and Falls!

10

Robert

Nov 2, 2023

·

Stayed 2 nights

Love this place. The mineral springs on the hillside are easily accessible. No crowd this time of year so tubs were always available. The downtown is an easy walk from the lodge.

10

Beth

Dec 26, 2025

·

Stayed 2 nights

Great spot for easy access to the trail with my pup. Easy walk to Main St. as well.

8

Kobi

Sep 16, 2025

·

Stayed 2 nights

Great location right next to Box Canyon Falls. Easy parking and clean rooms. Easy access to the hot springs and was never crowded. Staff was friendly and accommodating. Cons: Our AC would never shut off and was kinda loud so we didn't use it as much and the toilet would run periodically (probably due to a leaky valve). None of that was a huge deal, just general maintenance items. We had a great stay and would book again

10

Julie

Aug 16, 2024

·

Stayed 1 night

Special place with the views and the hot spring tubs. Shopping and dining near by. Many options for dining. Box Canyon Lodge near by is cool to experience as well

10

Erin k

Jul 4, 2023

·

Stayed 2 nights

What a great stay! Fabulous location at the base of Box Canyon, walkable to all of Ouray’s Main Street. I will definitely stay here again

10

Teri

Jul 7, 2023

·

Stayed 5 nights

Location, cleanliness, quiet.

8

ANNET

Sep 17, 2024

·

Stayed 1 night

Very close to hiking

10

Anthony

Oct 31, 2023

·

Stayed 1 night

Awesome place with great hot springs. Conveniently located to walk into town or hop straight onto the Perimeter Trail. Will definitely stay again.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast reviews are mixed: some praise a hot, varied selection, while others found items ran out or offerings basic (e.g., powdered or packaged options). Overall quality and availability seem to vary by day.

Related guest reviews

8

Rachel

Oct 13, 2023

·

Stayed 2 nights

The motel was clean and the beds were comfortable. It is noisy so as soon as people near you start to get up and around everyone is up. Front desk staff were adequate but not welcoming. Breakfast on Sunday was a Jimmy Dean breakfast sandwich and it seemed they were low on stock or stingy with stuff. Hot tubs were nice but we wished they supplied robes since it was chilly.

10

Michael

Apr 22, 2023

·

The terraced hot tubs were wonderful on a cold day. The folks in the lobby were very helpful with ideas for hikes and knowledgable about potential weather issues and car travel. The continental breakfast was better than I'd expected-- had a ton of options.

4

Dennis

Oct 5, 2025

·

Stayed 2 nights

First they cancelled my reservation. After many calls they determined it was human error. Luckily they had one room left. They then charged me double for a second room I had booked. Breakfast was a bust. Out of food. Waited 15 minutes and gave up. Holes in towels. Rooms are dated. Hot tubs looked dirty and full of algae. Doubt I stay here again

4

Lindsley

Aug 23, 2023

·

Stayed 2 nights

Horrible check-in experience for us as well as 2 other parties coming in the same time. Had to call the manager in duty 6 times while standing at the front desk to get checked in. No greeting or apology for the wait-and no clean room. I’ve machine broken, which I reported but I suspect they already knew, and no apology or effort to correct. Breakfast was one of the worst I’ve seen at any hotel. Just grateful we had shortened our stay to one night.

4

Julie

Dec 25, 2024

·

Stayed 1 night

We will never stay at Box Canyon Lodge again. The room smelled musty the towels were old and frayed and we were overcharged. Breakfast and coffee was supposed to start at 7:30. We waited till 7:35. It never opened so we left

10

Bonnie

Dec 15, 2024

·

Stayed 1 night

Multiple hot spring pools, very good breakfast

10

Shavon

Mar 16, 2025

·

Stayed 1 night

Friendly staff, loved that they had robes to rent and wine to buy. Breakfast was great!

10

Lisa

Jan 7, 2025

·

Stayed 1 night

Amazing experience! Everything was clean and comfortable. Breakfast had several options including making a breakfast burrito. This is just how a hot springs hotel should be in my opinion. Small tubs with amazing scenery, very peaceful, no day pass guests or screaming kids present. We definitely will be staying here from now on when visiting Ouray!

10

Vicki

Mar 10, 2025

·

Stayed 2 nights

Ive stayed in this place before and since then they remodeled. Its absolutely wonderful. We skipped the ouray pool, saved money by just using the hot tubs on-site. The ladies who checked us in were wonderful and fun! Definitely pay the $5 for robes. They are very nice after hot tubbing to wrap around. The breakfast was great; eggs, bacon, sausage, breads, fruit, drinks. I would highly recommend this resort. We did the suite and it was very nice; queen beds, restroom, small fridge, micowave, kuerig coffee pot and pods, and a living room to chill out in. Absolutely wonderful. Thank you!

8

Holly

Oct 20, 2025

·

Stayed 2 nights

Breakfast waffle machine not working, powdered eggs?

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $158	3 $158	4 $152	5 $189	6 $209	7 $209
8 $168	9 $169	10 $169	11 $169	12 $175	13 $209	14 $216
15 $169	16 $169	17 $169	18 $169	19 $175	20 $175	21 $169
22 $169	23 $169	24 $169	25 $175	26 $175	27 $250	28 $236
29 $169	30 $169

Su	Mo	Tu	We	Th	Fr	Sa
		1 $169	2 $169	3 $175	4 $175	5 $175
6 $169	7 $175	8 $169	9 $169	10 $175	11 $175	12 $169
13 $175	14 $169	15 $169	16 $169	17 $169	18 $182	19 $189
20 $175	21 $189	22 $223	23 $196	24 $223	25 $283	26 $303
27 $229	28 $182	29 $250	30 $196	31 $223

Box Canyon Lodge and Hot Springs

Prices for Box Canyon Lodge and Hot Springs

Monthly average prices

About this property

Location

Room options

San Juan Family Suite #1

Alpine Residence Suite

Box Canyon Double Queen Suite

San Juan Family Suite # 2

Single King

Red Mountain King Suite

Hot Springs King

Single Queen

Double Queen

Gold Belt King Suite

Guest reviews of Box Canyon Lodge and Hot Springs

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Box Canyon Lodge and Hot Springs

Prices for upcoming dates