Marinapark Volendam

The house was furnished comfortably but the 3 bedroom was up a steep flight of stairs rather than ground level. Restaurants nearby and a few minutes walk into Volendam where there are further choices of bars and restaurants. Everything worked well with check-in on a smartphone. The app to use the key was very slow on my phone. Small pack provided with a bin liner, some washing up liquid and cloth. Very easy to catch bus to Amsterdam Central Station with couple of minutes walk to the bus stop. Create an OVpay account for the busses and other transport. Over 65's can register their age on the account for a discount.

At least Soap in the bathroom would be nice . If I should mop the floor , there should be a mop in the flat. The Flat is nice . Good view. The pillows are a to small

Beds are hard , location could be better. We’ve stayed on the park before .

Very lovely place and very nice staff!

Extremely Disappointed – Poor Hygiene and Service at Roompot Marina Volendam The location of Roompot Marinapaek Volendam is truly beautiful – peaceful surroundings, charming little houses, and just a short walk to the lovely center of Volendam. Unfortunately, that's where the positives end. Upon arrival, we were told we couldn’t check in before 4 PM, which is fine, but the actual check-in experience was far from smooth. Right at the parking area, we were greeted by a dirty bag of used bed linen just lying there – a concerning first impression. Once we finally entered the house, we were shocked by the level of filth. The floor was visibly dirty, there were dog hairs everywhere, trash left around, and cobwebs hanging from the walls – clearly, the house hadn’t been properly cleaned in weeks. There was no bed linen provided despite us paying extra for it, and the overall condition of the house was absolutely unacceptable. I understand this is not a 5-star hotel, but this level of neglect is beyond reasonable. When I went to the reception to complain, the staff seemed indifferent. I was told that since it was after 4:30 PM, no one could come clean until the next day – and surprise, no one came at all for the remaining five days of our stay. Only after repeated requests did we finally receive the bed linen we had paid for – and not without passive-aggressive remarks exchanged between the staff in Dutch, assuming we couldn’t understand. After driving over 1300 kilometers, arriving at a dirty, unprepared house was incredibly frustrating, especially considering they charge an additional mandatory cleaning fee and market the units as pet-friendly. If you charge for cleaning, at the very least, the place should be clean upon arrival. Plus, I've been rejected at the reception when asked for a cleaning fee refund. I would strongly advise Roompot to reevaluate their cleaning services and guest experience, and I would not recommend this location to others unless serious changes are made.