Name: Best Western Plus Burlington
Address: 770 Huffman Mill Road, Burlington, North Carolina, United States of America, Burlington, North Carolina, US
Price range: $107–$342 per night
Rating: 8.75

What guests think

At Best Western Plus Burlington, guests often highlight a popular breakfast, a pleasant pool/courtyard, and a convenient location near Elon University and I‑85, while others note dated interiors, occasional maintenance hiccups, and uneven room comfort.

Service is frequently described as warm and accommodating, though some experienced slow or indifferent front-desk interactions and occasional check-in or key mishaps. The on-site restaurant earns strong praise, while elevator outages or limited access have frustrated some guests. Expect a straightforward stay with basic rooms that show their age and generally solid housekeeping, while being mindful of occasional odor, pest, or noise reports.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool and courtyard are a consistent highlight, and the attached restaurant is popular; parking is easy. Several reviews note elevator outages or limited access to upper floors.

Related guest reviews

6

Theresa

Jul 12, 2024

·

Stayed 1 night

Our room was on the 2nd floor and there wasn't an elevator available. I have no idea if the building had an elevator but we were sent around a corner down a hallway to a set of stairs and we had to carry all our bags to our room. This was not convenient nor easy for someone with a health condition.

10

Karen

Oct 8, 2023

·

Stayed 2 nights

The property was very nice and had the look of an older elegant hotel. Loved that a restaurant was attached and room service was available.

10

Phillip S

Jul 16, 2024

·

Stayed 1 night

Exceptionally clean ( 100 % Health Department score, very rare ). Large, well-maintained pool and surrounding area. Nice linens and bath supplies. Adequate breakfast included, with some hot items; excellent coffee. The staff receive many kudos for hospitality and helpfulness.

10

Nick

Jul 28, 2023

·

Stayed 1 night

The property is well managed, clean, and easy on / off the interstate. We enjoy the Mellow Mushroom across the street. We also enjoy the full breakfast options and the pool terrace is lovely and shaded.

4

Barbara

Jul 16, 2024

·

Stayed 2 nights

Elevator was out of order.

10

William

Nov 3, 2024

·

Stayed 2 nights

One of my favorite hotels! Open areas with great pool. Excellent buffet breakfast included. Attached restaurant is terrific.

10

wendy

Jun 25, 2023

·

Stayed 1 night

The staff is always friendly and knowledgeable, the pool is spacious. Grill584 is an added plus, they have delicious food.

8

Jean

Aug 20, 2023

·

Stayed 2 nights

Pool and outside area was amazing. My check in was fantastic!

10

Susan

Sep 18, 2025

·

Stayed 1 night

The staff were all very friendly and very curtious. The restaurant attached to the facility was very nice. Great atmosphere and relaxing. Food was delicious. Pool and surrounding area was really clean.

8

Kathy

Jun 25, 2023

·

Stayed 1 night

Easy on/off of highway. Very nice pool area. Restaurant on site and other dining options w/i walking distance or very brief drive. Shopping nearby. Friendly staff

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, with housekeeping generally reliable. However, there are several reports of odors, smoke in nonsmoking areas, and pests (roaches and occasional bedbug complaints).

Related guest reviews

4

Chris

Mar 4, 2024

·

Stayed 1 night

Multiple plugs weren’t working and we saw roaches around the door frame.

10

Lisa

Mar 9, 2025

·

Stayed 2 nights

It felt like the people who work here take great pride in their work. Breakfast — awesome. Front desk — kind and professional. Room — super clean. Beds — so comfy! We would love to stay again

10

Christy

Aug 28, 2025

·

Stayed 5 nights

We stayed 3 nights at this property and we fully enjoyed ourselves. Check in was a breeze. Our room was very clean and comfortable. Breakfast was great! The pool is a nice bonus for relaxing. The hotel is perfectly located near shops, restaurants, & Elon University. Will be staying again on future trips to Elon.

6

Susan

Oct 4, 2024

·

Stayed 3 nights

This place is pretty old but it sufficed for what we needed. Close to Elon and a good price. Needed queen beds over doubles. My non-smoking floor smelled like smoke two of the three nights we stayed. Housekeeping traded out our towels and the old towels sat outside our door for over a day. Staff was friendly for the most part. Breakfast was nice. Liked the outdoor area for breakfast relaxing

10

Andrea

Jan 29, 2025

·

Stayed 1 night

We have stayed at property multiple times and always pleasant and clean.

2

Sharrelle

Apr 15, 2024

·

Stayed 1 night

Bedbugs I got bit up

4

Sarah

Aug 26, 2024

·

Stayed 2 nights

I booked this Best Western room because the price was more reasonable than almost all motels in this college town when there's an event at the college. However I didnt expect to get a smoke-scented room with a saggy old carpet. Apparently the carpet is being replaced soon in that wing. I think that info should be disclosed at the time of making the reservation.

2

meaghan

Jul 2, 2024

·

Stayed 1 night

I spotted two cockroaches in the hallway. I left immediately.

10

Jennifer

Sep 28, 2025

·

Stayed 2 nights

Friendly and helpful staff, clean rooms, lovely courtyard.

10

Jenny

Jul 26, 2024

·

Stayed 1 night

Always clean, good breakfast, comfortable

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and dated, with some described as spacious and comfortable. Common complaints include worn mattresses or pillows, noise or light from hallways or traffic, and outdated TVs with weak Wi‑Fi.

Related guest reviews

8

Lyla

Jul 17, 2025

·

Stayed 1 night

Nice basic hotel in a good location for visiting Elon. Inexpensive. Clean.

6

james

May 30, 2023

·

Stayed 1 night

The mattress springs was poking, tossed and turned all night. Very Very uncomfortable. Mattress was worn out. The shower tub backed up with water while taking a shower and the bathroom sink leaked on the counter. Furniture in the room looked like a dog had chewed on it. Very disappointed. Should've got a refund.

10

Susan and John

Apr 25, 2025

·

Stayed 2 nights

Rooms were very spacious and comfortable. Staff was friendly and helpful.

6

Karin

Jan 27, 2025

·

Stayed 1 night

Old. Bed was worn out

8

Robert

Oct 12, 2025

·

Stayed 3 nights

The interior is very dated and could use a carpet and paint upgrade. The rooms are basic and the staff is attentive to any requests. The breakfast offers a lot of choices, but one item that just needs to go away is the yogurt dispenser. Bring back the small cartons of different yogurt. The Fla or this past weekend was super sugary vanilla and was not fit for consumption.

8

Kate

Sep 23, 2023

·

Stayed 1 night

Bed pillows were not sufficiently comfortable.

8

Chasity

Jul 13, 2024

·

Stayed 1 night

Noise travelled too easily between door. Quests coming in late were heard along with noisy traffic on road.

10

Phillip

Jul 7, 2025

·

Stayed 1 night

Poor internet service. Tv was outdated, TV HDMI input ports were not able to stream from my fireTV device.

6

Jennifer

Nov 3, 2024

·

Stayed 1 night

Kind of old and dated. Nice staff though.

8

Karen

Nov 4, 2023

·

Stayed 2 nights

My main dislike was the amount of light from the corridor lights that shone through my door all night. Couldn’t make my room completely dark. Weatherstripping around the top, bottom, and sides would have made a big difference.

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Service

Staff are widely praised as friendly, helpful, and accommodating. A minority reported slow or indifferent front-desk service, check-in mix-ups, or key issues.

Related guest reviews

10

Lisa

Mar 9, 2025

·

Stayed 2 nights

It felt like the people who work here take great pride in their work. Breakfast — awesome. Front desk — kind and professional. Room — super clean. Beds — so comfy! We would love to stay again

10

Christy

Aug 28, 2025

·

Stayed 5 nights

We stayed 3 nights at this property and we fully enjoyed ourselves. Check in was a breeze. Our room was very clean and comfortable. Breakfast was great! The pool is a nice bonus for relaxing. The hotel is perfectly located near shops, restaurants, & Elon University. Will be staying again on future trips to Elon.

10

Karin

Feb 8, 2025

·

Stayed 1 night

We were very impressed by the staff and facilities. When we arrived the woman who checked us in was very friendly. Once we arrived into our room we received a call asking if we needed anything. The clean was clean and very spacious. The breakfast was a hot breakfast with many options. Eventhough we were near a bisy road we heard nothing during the night. The hotel interior was very nicely done as well.

4

Max

Oct 29, 2024

·

Stayed 1 night

Staff at the front desk were indifferent to guest requests and just not that good at their jobs. The whole property is dated and the layout makes everything a long walk. If I sound whiney, all we asked for was bedding for the pull out couch and they wasn’t something they could accommodate despite our reservation saying there were 3 of us and their write up on Experdia saying the room sleeps 3

4

Kimberly

Jul 17, 2024

·

Stayed 1 night

We checked in and were told our room was ready on first floor. After traveling for 3 weeks we had large suitcases. After unloading it all and making it to our room we found it had not been cleaned. We went back to the front desk and were told the only room available was on the second floor(part of the hotel was being used for some sort of kids camp) so we had to drag our luggage upstairs. There was a huge gap in our door. On the positive side the breakfast was top notch! Won’t stay there again. We stayed because of the restaurant attached. Dinner was wonderful.

2

Cynthia

Jun 13, 2025

·

Stayed 1 night

was not able to check in due to numerous policies and procedures that was noted or informed to me upon me making reservation. I have stayed here numerous time in the the past 3-5 years and never experience a poor check in process. I have even stayed when I found a snake in the pool but still proceeding to continue to stay. So grateful for the compensation that the GM, gave me for my next stay the following month in spite of the snake mishap. But now I attempt to visit again due to my travel to property in Burlington to check on my rental house and I get treating in such a way at check in. The young lady cancelled my reservation. Thanks.

10

Stephanie

Mar 20, 2023

·

Stayed 2 nights

Conveniently located and the staff makes you feel welcomed.

10

Emily

Jan 17, 2023

·

Stayed 1 night

The only thing that could have possibly been improved was the time it took to check in. The desk clerk greeted us right away, but it seemed to take a while to check in. Otherwise, everything was wonderful! The rooms were clean, the beds were comfortable, the staff was friendly, and the breakfast was amazing! We had a wonderful experience!

10

Jennifer

Sep 28, 2025

·

Stayed 2 nights

Friendly and helpful staff, clean rooms, lovely courtyard.

8

Judith

Oct 15, 2023

·

Stayed 4 nights

The staff at the front desk were pleasant and very accommodating. They changed our room because we are both somewhat handicapped, but hadn’t mentioned it to them. Another of the staff noticed and advised those at the front desk. Greatly appreciated. Will use again.

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Location

Convenient location near I‑85, shops, restaurants, and Elon University, with easy access to local amenities. A few guests mentioned traffic noise or that the immediate area is less appealing.

Related guest reviews

8

Glenn

Jan 15, 2023

·

Stayed 1 night

Location is near perfect to everything around. Offers many selections for breakfast.

8

Lyla

Jul 17, 2025

·

Stayed 1 night

Nice basic hotel in a good location for visiting Elon. Inexpensive. Clean.

8

J

Feb 18, 2023

·

Stayed 1 night

Was an easy on and off the interstate. Close to many stores. The place was quite and while the breakfast wasn’t amazing it was worth sticking around to pick something up

8

Mary

May 17, 2024

·

Stayed 1 night

Convenient location, nice staff

10

Christy

Aug 28, 2025

·

Stayed 5 nights

We stayed 3 nights at this property and we fully enjoyed ourselves. Check in was a breeze. Our room was very clean and comfortable. Breakfast was great! The pool is a nice bonus for relaxing. The hotel is perfectly located near shops, restaurants, & Elon University. Will be staying again on future trips to Elon.

10

George

Oct 22, 2024

·

Stayed 1 night

Easy access due to Location near freeway. Good independent restaurant attached.

10

Nick

Jul 28, 2023

·

Stayed 1 night

The property is well managed, clean, and easy on / off the interstate. We enjoy the Mellow Mushroom across the street. We also enjoy the full breakfast options and the pool terrace is lovely and shaded.

8

Wendy

Apr 19, 2024

·

Stayed 2 nights

This property was clean and relatively quiet, but I was on an end unit. I was disappointed that the pool was not opened as we did have a beautiful day that would have been nice to sit out and/or take a swim. The free breakfast had several choices - scrambled eggs, fruit, sausage biscuits and gravy, toast and waffles. It was good for buffet style, but I would not rate as 5 star. When I first got to my room there was a man parked horizontal in the vertical parking spaces right outside of my window. It was a bit creepy as he seemed to be not leaving. I waited some time before calling the front desk. They reacted promptly and had the man move. I did greatly appreciate this as a single lady traveling alone. There is a restaurant attached to the hotel which I heard was wonderful, but I did not have the chance to try it for myself. Great location, about 10 minutes from Elon.

10

Kenneth

Feb 24, 2024

·

Stayed 1 night

When in Burlington NC, this is my go to place to stay. Easy off and on interstate 85, close to a shopping center with Wal-Mart and Chick-fil-A. The restaurant attached to hotel. Oh and a great breakfast.

8

Kathy

Jun 25, 2023

·

Stayed 1 night

Easy on/off of highway. Very nice pool area. Restaurant on site and other dining options w/i walking distance or very brief drive. Shopping nearby. Friendly staff

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Dining

Breakfast is broadly praised for quality and variety, though a few items and labeling drew criticism. The attached restaurant receives consistent positive feedback for good food and convenience.

Related guest reviews

8

Allison

Aug 4, 2023

·

Stayed 3 nights

Clean, quiet, staff seem to enjoy their job. Breakfast choices were good but not well labeled for people with food sensitivities to gluten and dairy.

10

Karen

Oct 8, 2023

·

Stayed 2 nights

The property was very nice and had the look of an older elegant hotel. Loved that a restaurant was attached and room service was available.

10

Christy

Aug 28, 2025

·

Stayed 5 nights

We stayed 3 nights at this property and we fully enjoyed ourselves. Check in was a breeze. Our room was very clean and comfortable. Breakfast was great! The pool is a nice bonus for relaxing. The hotel is perfectly located near shops, restaurants, & Elon University. Will be staying again on future trips to Elon.

10

William

Oct 2, 2023

·

Stayed 2 nights

Terrific hotel with a really good restaurant attached! Included breakfast is very good.

10

Brian

Nov 28, 2023

·

Stayed 5 nights

A great hotel with helpful staff. They also have the best breakfast I've had at a hotel of this caliber.

8

Robert

Oct 12, 2025

·

Stayed 3 nights

The interior is very dated and could use a carpet and paint upgrade. The rooms are basic and the staff is attentive to any requests. The breakfast offers a lot of choices, but one item that just needs to go away is the yogurt dispenser. Bring back the small cartons of different yogurt. The Fla or this past weekend was super sugary vanilla and was not fit for consumption.

6

Tamara

Aug 25, 2024

·

Stayed 2 nights

This is perfectly adequate hotel on a busy commercial strip in Burlington. Which seems in keeping with the brand. The decor is very dated but clean, the free breakfast in the morning was well done, and there was an outdoor terrace that was very pleasant. Not fancy. No frills. But it checked all the important basic boxes.

10

Ann

Oct 18, 2024

·

Stayed 2 nights

Fantastic breakfast - great room!

10

Susan

Sep 18, 2025

·

Stayed 1 night

The staff were all very friendly and very curtious. The restaurant attached to the facility was very nice. Great atmosphere and relaxing. Food was delicious. Pool and surrounding area was really clean.

8

Kathy

Jun 25, 2023

·

Stayed 1 night

Easy on/off of highway. Very nice pool area. Restaurant on site and other dining options w/i walking distance or very brief drive. Shopping nearby. Friendly staff

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AI-generated summary based on recent guest reviews

Month	Average price
January	$110
February	$111
March	$107
April	$124
May	$127
June	$112
July	$104
August	$130
September	$158
October	$142
November	$119
December	$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $128	16 $107	17 $107	18 $117	19 $118
20 $107	21 $107	22 $107	23 $107	24 $134	25 $339	26 $342
27 $117	28 $107	29 $107	30 $116

Su	Mo	Tu	We	Th	Fr	Sa
				1 $126	2 $207	3 $207
4 $116	5 $126	6 $126	7 $123	8 $116	9 $210	10 $205
11 $126	12 $126	13 $126	14 $126	15	16	17
18 $126	19 $127	20 $127	21 $127	22 $127	23 $155	24 $142
25 $127	26 $123	27 $127	28 $127	29 $140	30	31 $209

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-In Shower;With Sofabed)

Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Pool View, Courtyard Area

Standard Room, 2 Double Beds, Pool View, Courtyard Area

Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave (Larger Room;With Sofabed)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Burlington

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Prices for upcoming dates