Name: Tru By Hilton Burlington
Address: 982 KIRKPATRICK ROAD, Burlington, North Carolina, United States of America, Burlington, North Carolina, US
Price range: $106–$245 per night
Rating: 9.15

What guests think

Across reviews, Tru By Hilton Burlington is praised for exceptionally friendly staff, a clean modern vibe, and a lively lobby with games, while critiques focus on firm beds, limited storage, and minimal in-room amenities such as no microwave.

Most find rooms comfortable and quiet, though some report loud HVAC or highway noise and streetlight glare. Breakfast feedback is generally positive with good variety, but a few guests found it mediocre or poorly stocked. Location is convenient for Elon University and highways, yet the immediate surroundings and walkable dining options draw mixed reactions. Expect a modern, straightforward stay with a lively lobby.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests like the lively lobby with pool table and games, and several mention adequate parking; a few note occasional crowding from trucks. Some miss having a pool or outdoor seating; the gym and business center draw positive remarks.

Related guest reviews

10

Susan

Dec 20, 2024

·

Stayed 3 nights

I absolutely enjoyed my stay at Tru by Hilton. The hotel was new, modern, and the lobby was decorated for the holidays! The room was a good size and easy to share with my sister. The beds were so comfortable, and I loved the blackout curtains to get a great night's sleep. The staff was so kind. Brenda made the breakfast buffet area a nice place to dine. Donetta at the front desk was oh so sweet, and made the check-in so simple. What we all loved the most was the common area in the lobby around the front desk. Wine, Beer, RTD, snacks galore, pizza, ice cream, even popcorn. We played games and laughed all night long. You can even enjoy a game of pool. It's the best place to stay when you are away from home.

10

Patrick

Apr 11, 2025

·

Stayed 2 nights

Well designed lobby that has everything you need, including a big open work space with lots of seating. They even have a Peloton bike in what is one of the best hotel gyms I've seen. Very friendly and helpful staff.

10

Winfrey

Jul 16, 2025

·

Stayed 2 nights

The only thing even close to a complaint I have is parking. There's probably just enough spots for each room to have one vehicle in the lot but when there are several big commercial trucks parked across 5 or 6 spots it's very difficult to park. First night I had to park outside of the hotel's lot for this reason. I understand there's a balance to everything and that folks who are traveling with the big trucks also need a place to sleep but maybe just a one car per spot or one, maybe two per room sort of system would prevent a lot of this.

8

Allison

Mar 30, 2023

·

Stayed 3 nights

Let me start out by saying, we did enjoy our stay and I would likely stay again. The rooms were spacious, the breakfast was great, and we especially loved the lobby. It was a cozy and fun place to hang out. They even had a pool table along with giant checkers to play. With that said, there were a couple of things that were minor inconveniences. The water pressure in the shower was a little weak, the beds were uncomfortable, the walls were thin, and I wish there was outside seating so you could enjoy the warm sun. Overall, I wouldn’t let those things stop us from staying again.

10

Christine

Nov 6, 2023

·

Stayed 1 night

Love this place! So clean and modern. Quiet. Great staff. They even have a pool table and games in the lobby if you’re so inclined.

10

Claudia

Jun 23, 2024

·

Stayed 1 night

We stayed one night but I will be coming back next time I am visits my friends. Down side no pool

10

Richard

Nov 22, 2023

·

Stayed 3 nights

New property with all of the amenities I needed. The staff was really well trained, friendly and helpful. Breakfast was good, shop had anything I'd need, used business computer which was fast. If I travel again to Burlington, I will definitely be staying here.

10

Stephanie

Oct 15, 2025

·

Stayed 1 night

We had a quick, overnight stay. The room was comfortable, the staff was very friendly, and we enjoyed the pool table in the lobby. Even the 4 legged family member was treated very well with friendly staff and even a treat.

10

Kimberly

Oct 19, 2024

·

Stayed 1 night

Great facility with a pool table and fun games to play with kids in the lobby. Breakfast was great- loved the maple cured sausage and all of the choices.

8

Christine

Sep 28, 2025

·

Stayed 2 nights

Clean room, friendly staff and ample parking

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews commonly praise cleanliness across rooms and public areas. A few report lapses such as stains or hairs, minor mold, or missed fridge contents.

Related guest reviews

10

Alexander

May 26, 2025

·

Stayed 2 nights

Great staff, clean rooms

8

Donna

Dec 5, 2022

·

Stayed 1 night

Overall the hotel was clean. Two points though. There were hairs on the rim of the tub. The dryer is kept in a bag. How often is that cleaned? Breakfast was mediocre. The pancake maker did not work. There was no half and half. I think the eggs tasted like they were made from powdered eggs. The sausage was not good. The bed was wonderful. I could not figure out how to get the hand held shower wand to work.

10

Carrie

May 12, 2025

·

Stayed 3 nights

Everyone was very friendly and helpful! The hotel was very clean. There were many places to eat and shop close by.

2

Jodie

May 17, 2025

·

Stayed 1 night

The staff was very helpful and friendly upon check-in. The overall feel of the place was nice, however, I discovered that my sheets had not been laundered. There was a stain on the sheets. I'm still waiting to hear from someone after I left a message and mentioned this to the front desk this morning. So not overly impressed.

10

John

Sep 28, 2025

·

Stayed 2 nights

Amazing very clean , polite and helpful staff nice breakfast

10

Ashley

Aug 31, 2025

·

Stayed 2 nights

The staff was excellent, and the hotel was clean throughout. The breakfast was just right, and I will definitely stay again.

8

Courtney

Dec 22, 2025

·

Stayed 3 nights

Very quiet and the saff was friendly. Bed was very hard and no storage in the room. Room was mostly clean, some mold in the shower.

8

April

Apr 25, 2025

·

Stayed 2 nights

The area down the road had a lot of construction vehicles. The bathroom seemed dingy compared to the rest of the room.

10

dana

Jul 2, 2025

·

Stayed 1 night

Cute, clean and quiet. Super nice staff.

6

Luv

Oct 28, 2024

·

Stayed 2 nights

Bro when I checked into the room, both bed had hair on them and then on top of it, I called to switch rooms and they said they didn't have any so instead of having someone come and switch sheets and pillow covers out, they made me do it. If I wanted to change my own sheets and make my own bed I would've just done it myself.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms feel modern and simple, but several guests find beds firm, pillows lacking, or rooms on the small side with limited storage. Noise from HVAC or nearby roads and occasional Wi-Fi issues are mentioned.

Related guest reviews

8

Sandra Del

May 27, 2023

·

Stayed 1 night

The location of this hotel is convenient. The hotel seemed to have been recently renovated. It was clean, quiet. The room felt a little too small, but since it was a night stay, it was great.

6

David

May 31, 2024

·

Stayed 3 nights

TV issues I ended up fixing, electonic key from Hilton not working - even though we stayed here before with no issues. Rooms very small.

8

Patrick

Feb 6, 2023

·

Good location, centrally located close to shopping and restaurants. Away from traffic noise. Very friendly and helpful staff, with good breakfast buffet and all-day coffee and tea. Good assortment of snack and drink options. Lobby was kept very clean. However, rooms have constant-on air units, which I found to be noisy and sleep disruptive. I would prefer the option to disable this feature.

8

Natosha

Jul 25, 2025

·

Stayed 1 night

I’d never been to a Tru by Hilton before and wanted to know how it was different. It’s a very neat idea. Very basic amenities with modern, fun decor. It just wasn’t my thing because I prefer all the comforts, lol, but It did the trick for the night I needed. Staff was great and check in/out was a breeze.

8

Courtney

Dec 22, 2025

·

Stayed 3 nights

Very quiet and the saff was friendly. Bed was very hard and no storage in the room. Room was mostly clean, some mold in the shower.

10

Diana

Sep 29, 2025

·

Stayed 2 nights

A/c unit was a bit loud

8

Dahe

Nov 23, 2023

·

Stayed 1 night

The street lights outside the window are too bright and affect your sleep…

8

Wes

Sep 24, 2024

·

Stayed 1 night

My one night was good but the WiFi did not work at all.

8

Sonia

May 18, 2025

·

Stayed 1 night

Very convenient. Staff was kind. Only issue was it's close to the highway and I'm a light sleeper. Hearing the trucks legit me awake.

8

Monica

Oct 21, 2025

·

Stayed 1 night

I would have given our stay a 5 star, however, the only reason why I didn't was because the bed mattress was a cheap and very hard mattress. Other than that, everything else was great. The woman who checked us in that evening, I want to say her name was Amina, was great. Wonderful customer service and cordial.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is a standout, with repeated praise for friendly, helpful front-desk staff and quick problem resolution. Isolated complaints cite check-in mix-ups or inconsistent follow-up.

Related guest reviews

6

Olive

Oct 16, 2023

·

Stayed 2 nights

Pleasant experience on our arrival. Staff on duty very accommodating and welcoming. Second day the front desk staff was rude in multiple scenarios. Needs training!

10

Suzanne

Feb 23, 2025

·

Stayed 3 nights

Staff is exceptional!

10

Becky

Dec 17, 2025

·

Stayed 1 night

Friendly staff, perfect room and an awesome breakfast selection.

10

Rhonda

Jul 27, 2025

·

Stayed 2 nights

Staff was very nice. Texted me to make sure all was well and told me to text if I needed anything. I’d stay here again for sure.

10

Melissa

Sep 26, 2025

·

Stayed 1 night

Helpful, friendly staff. Clean room. Quiet.

10

Maria

Jan 18, 2025

·

Stayed 6 nights

Staff is amazing

10

Jeffrey

Jun 15, 2025

·

Stayed 1 night

The staff could not have been nicer. I've stayed in a lot of hotels and have never been greeted by someone so friendly. Later, I had a small issue with the room. I called the front desk and the attendant (a different person - also delightful) had it sorted in under 5 minutes. Truly exceptional. The hotel is nice, clean, and as good as any Fairfield, Holiday Inn Express, etc. But the team is just GREAT.

10

Jeff

Apr 11, 2025

·

Stayed 1 night

We arrived late at night only to find out Hotels.com had made a mistake in our booking. Donetta was the person on duty at the desk. She worked tirelessly to help us and get us into a room! Best customer service Ive had at a hotel! Thank you for your help and positive attitude!

10

Jeanette

Aug 29, 2025

·

Stayed 2 nights

It was a busy weekend at the hotel and the manager called me ahead of time to let me know they didn't have any more 2 queen rooms available (even though that's what I booked), she offered us 2 king rooms for no extra charge instead. Great, but there was some confusion with another employee about this when we arrived, as it was late and the manager had left, but all worked out in the end. Would stay again.

8

Monica

Oct 21, 2025

·

Stayed 1 night

I would have given our stay a 5 star, however, the only reason why I didn't was because the bed mattress was a cheap and very hard mattress. Other than that, everything else was great. The woman who checked us in that evening, I want to say her name was Amina, was great. Wonderful customer service and cordial.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for Elon University and close to I-40/I-85, with shopping and dining a short drive away. Some dislike the immediate surroundings or lack of walkable options, and a few mention noise from a neighboring bar.

Related guest reviews

10

Jennifer

Oct 4, 2023

·

Stayed 6 nights

It was clean, well appointed and in a great location for visiting Elon University.

8

John

Apr 28, 2023

·

Stayed 3 nights

On a busy weekend in the Greensboro area, this hotel provided a good option for a decent price. Friendly staff, close to a lot of restaurants.

10

Steven

Nov 10, 2024

·

Stayed 2 nights

This property is in a great location for our needs. Just a few blocks off of I-40, close to central Burlington & it’s restaurants. It is a clean property, relatively new with super friendly staff. We’ve stayed here a couple times & recommend it!

10

DEVAUGHN

Nov 30, 2024

·

Stayed 1 night

Easily accessible from I85.

10

JAYDEN

Sep 26, 2025

·

Stayed 2 nights

Staff was friendly and very attentive. Good place to stay if you have an engagement near the area. Nothing really much to do around the area. But the hotel itself was nice.

8

Emily

Aug 13, 2025

·

Stayed 1 night

Stayed here one night visiting Elon. It was convenient and clean

10

Chris

Jun 29, 2024

·

Stayed 4 nights

I loved my stay and the property… only thing is the Affordable Suites that’s below the property is a drug trashiest place which lost of crime happen… and then the moonshiner Z Bar beside the property is trashy , maybe gate off the property and make the guest feel a little safer…

8

Lisette

Jul 31, 2025

·

Stayed 1 night

Bed was comfortable. Hotel was nice. Area around hotel was not very nice. No outside lounge opens because area was not nice

10

Christian

Jun 23, 2024

·

Stayed 1 night

Loved the location

8

Jean

Apr 18, 2023

·

Stayed 4 nights

The hotel is situated next to a college town. There are plenty of restaurant choices within a couple of miles from hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well-liked for variety and taste, though quality and upkeep can be inconsistent, with occasional cold items or broken machines.

Related guest reviews

10

Dana

Mar 20, 2023

·

Stayed 3 nights

Great lobby for hanging out with friends. Great array of snacks for purchase. Free breakfast was lacking. Comfortable room.

10

Cynthia

Jun 16, 2025

·

Stayed 2 nights

We had a lovely stay at the Tru by Hilton Burlington. The atmosphere is family-oriented and the staff were all welcoming and very friendly and helpful! Breakfast was delicious with many options to choose from. We would be happy to stay with them again.

8

Donna

Dec 5, 2022

·

Stayed 1 night

Overall the hotel was clean. Two points though. There were hairs on the rim of the tub. The dryer is kept in a bag. How often is that cleaned? Breakfast was mediocre. The pancake maker did not work. There was no half and half. I think the eggs tasted like they were made from powdered eggs. The sausage was not good. The bed was wonderful. I could not figure out how to get the hand held shower wand to work.

10

Ashley

Aug 31, 2025

·

Stayed 2 nights

The staff was excellent, and the hotel was clean throughout. The breakfast was just right, and I will definitely stay again.

8

tiffany

Jan 2, 2025

·

Stayed 1 night

The staff was very nice and helpful. The room was very clean. The breakfast had plenty of options including waffles, bagels, grits, eggs, bacon and fruit with juice. I would recommend

10

Becky

Dec 17, 2025

·

Stayed 1 night

Friendly staff, perfect room and an awesome breakfast selection.

8

Karen

Nov 4, 2024

·

Stayed 1 night

I’ve stayed here twice. Felt very clean and maintained. Breakfast isn’t great. Ate out each stay.

10

Andrew

Apr 21, 2025

·

Stayed 1 night

Friendly staff but understaffed. Pancake maker was shaky.

10

charles

Dec 21, 2024

·

Stayed 1 night

great value, good breakfast

6

Randy

Jun 11, 2023

·

Stayed 1 night

The complimentary breakfast was a not good at all. Cold food and not well attended.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$104
February	$125
March	$128
April	$151
May	$152
June	$127
July	$121
August	$133
September	$144
October	$162
November	$121
December	$100

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $127	17 $167	18 $160	19 $139
20 $116	21 $133	22 $144	23 $164	24 $212	25	26
27 $126	28 $162	29 $195	30 $190

Su	Mo	Tu	We	Th	Fr	Sa
				1 $216	2 $190	3 $166
4 $106	5 $137	6 $125	7 $129	8 $128	9 $193	10 $198
11 $181	12 $178	13 $179	14 $190	15 $231	16 $224	17 $209
18 $114	19 $151	20 $157	21 $160	22 $152	23 $245	24 $205
25 $125	26 $144	27 $145	28 $176	29 $236	30	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Room, 2 Queen Beds

Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru By Hilton Burlington

Have a question?

Considering this hotel for your Burlington trip?

Prices for upcoming dates