Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 6:30 AM to 8:30 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility features are not provided.

What is the location of the property in relation to nearby attractions?

The hotel is located in Cleveland, just a 2-minute drive from Huntsville State Park and 9 minutes from Sam Houston National Forest. It is approximately 30.8 miles from Lake Conroe and 7.8 miles from the Lone Star Hiking Trail.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available. The pool is open from March 1 to September 30, and access is available from 9:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age for children to stay for free.

Best Western Cleveland Inn & Suites

Average nightly price at Best Western Cleveland Inn & Suites by month, last 12 months (USD)
Month	Average price
January	$70
February	$66
March	$78
April	$86
May	$76
June	$89
July	$80
August	$74
September	$72
October	$77
November	$76
December	$73

What guests think

Across recent reviews, Best Western Cleveland Inn & Suites earns frequent praise for clean rooms, friendly service, and comfortable beds, with a convenient location near the highway and dining that many found quiet despite nearby traffic.

However, multiple guests cite wear and tear and maintenance issues, including bathroom grout and rust, slow drains, AC problems, elevator condition, and occasional odors or pests. Breakfast is often considered good, but several reviews mention an early cutoff, limited restocking, undercooked items, and coffee availability concerns. A few also reported access or parking problems, including blocked entrances or accessible spaces. Expect a generally comfortable, convenient stay with some dated areas and variability in breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: the fitness room is minimal, and several mentions note a creaky hot elevator, occasional construction, and only one working ice machine. Some guests reported pool concerns and parking or entrance blockages, though one noted a nice size pool.

Related guest reviews

10

Nancy

Oct 28, 2023

·

Stayed 1 night

Needing a hotel in a particular spot, I choose this Best Western which is not on my general list of hotel choices. I found a delightful hotel with easy, friendly check-in and a spacious well appointed room. The lobby and business center are done in stylish colors with a home like look creating a feel of calm and rest. We will stop here again while in this area.

4

daniel

Jun 6, 2025

·

Stayed 1 night

Cars blocked entrance delaying my check in and young clerk was ok with that. Only one luggage cart ( in use) room was sauna hot and air conditioning unit had missing and unreadable buttons to adjust temperature in room clerk did come up and adjusted temperature for me.

6

Marc

Sep 14, 2025

·

Stayed 2 nights

This property and value was just below average to average. The location itself is older and definitely showing its age. The elevator was hot, creaky and did not feel very secure. The first room we were in the AC unit did not work. After we changed rooms, we noticed the front door DID NOT LOCK with the deadbolt, just the latch. Bathroom door did not lock either. Tile in bathroom was cracked, chipped and moved when walked on. This is the only hotel that serves breakfast 630-830 that I have ever been to. Most places it's 6-9 or 7-10 depending on the day and which location. The fitness room was literally just an elliptical and a treadmill. No free weights. Pool didn't seem opened or cleaned recently.

2

Laura

Aug 7, 2025

·

Stayed 1 night

When I arrived there was a vehicle parked in the access aisle between the two accessible parking spaces. The vehicle was also blocking the route to the hotel entrance so I had to travel 3x as far and in a dangerous vehicular traffic lane. When I told the desk clerk she told me it was her vehicle and refused to move it! Once in my room my service dog found something on the floor and ate it! I spent the next hour on the phone with poison control! The staff is insensitive to the needs of people with disabilities and the rooms are dirty. Stay elsewhere.

10

Albert

Feb 27, 2024

·

Stayed 1 night

Only problem was one working ice machine. The breakfast buffet was very good

8

Rachael

Jul 15, 2024

·

Stayed 2 nights

We chose to stay here for the weekend for my nieces birthday. The entire first floor is under construction which I didn’t realize when booking. However this was not a problem for us as we were on the 3rd floor. The only issues were minor like they only put two towels in the room and there were 4 of us so we had to ask multiple times for more towels, and the toilet ran for a long time. Despite these minor inconveniences we would stay here again if needed.

10

Lesley

Jul 2, 2024

·

Stayed 1 night

Clean and big room nice size pool friendly staff

10

Alan

Jan 1, 2025

·

Stayed 1 night

Bed was very comfortable, room clean and quiet. Bath tile needs replacing, rust in tub. Elevator button gone and ceiling tiles missing.

6

Kathryn

May 12, 2024

·

Stayed 1 night

Likes: Location, quiet, large room, comfortable bed. Dislikes: Bathroom was not very clean and mold was evident. Tub filled with water before finished with showers and sink was clogged. The hotel has recently experienced some flooding on the ground level so some construction work was happening, but that did not affect our stay.

8

Amanda

Jun 1, 2025

·

Stayed 7 nights

The eye sore of a electrical work truck parked i front of the building with a flat tire and a large spool on a trailer behind it. Park it in the back of the lot so not so ju ky looking. Grout in bathroom coming up in chunks. Ac unit cover blades were broke. Hair dryer was melted on the outside. Told management about ac unit and hair dryer

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many guests describe rooms and public areas as very clean or spotless. Others report issues such as bathroom mold and rust, stained carpets or linens, odors, pests, and occasional housekeeping lapses.

Related guest reviews

10

Kenyata

Oct 9, 2025

·

Stayed 1 night

The room was very clean and comfortable

8

Jennifer

Dec 8, 2025

·

Stayed 1 night

Room was clean

10

Albena

Dec 1, 2024

·

Stayed 1 night

The room smelled of stale tobacco and the carpet was dirty.

10

Mary

Nov 10, 2025

·

Stayed 1 night

The hotel was spotless

8

Angela

Feb 25, 2023

·

Stayed 1 night

I will say that for the price, it was fine. The staff were very friendly, breakfast was amazing, the beds were super comfy… HOWEVER, the upkeep up the rooms needed a lot of work. There were some bad stains & holes on the top cover sheet, and come on, just change it out with a different one. (I could tell it was CLEAN, just stained) The tile in the bathroom was missing most of the grout, and there was some nasty looking stuff in the bathtub and I didn’t bother touching to see if it was permanent or not. But again, for a $65 charge, it wasn’t horrible.

6

Kathryn

May 12, 2024

·

Stayed 1 night

Likes: Location, quiet, large room, comfortable bed. Dislikes: Bathroom was not very clean and mold was evident. Tub filled with water before finished with showers and sink was clogged. The hotel has recently experienced some flooding on the ground level so some construction work was happening, but that did not affect our stay.

10

Alan

Jan 3, 2023

·

Stayed 1 night

All was good and clean. The bathroom is badly in need of a redo. Tub has rust, tub mat is ripped. Tile needs a good scrubbing, especially in corners.

4

John

Dec 10, 2025

·

Stayed 2 nights

The room had roaches, there was no hot water just warm. The pellows were flat I ended up going out and bought my own pellows. The bathroom sink was leaking water.

10

Lori

Nov 30, 2025

·

Stayed 1 night

Safe and clean

10

Aaron

Oct 13, 2025

·

Stayed 1 night

Very Clean rooms, comfortable bed and super nice staff

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are mixed: many highlight comfortable beds, quiet stays, and some spacious layouts. Recurring issues include aging bathrooms (cracked grout, rust, slow drains), AC performance or noise, humidity, worn fixtures, and occasional door lock or control problems.

Related guest reviews

10

Bounpany

Aug 17, 2025

·

Stayed 1 night

Good breakfast options, bed was very comfortable

10

Nancy

Oct 28, 2023

·

Stayed 1 night

Needing a hotel in a particular spot, I choose this Best Western which is not on my general list of hotel choices. I found a delightful hotel with easy, friendly check-in and a spacious well appointed room. The lobby and business center are done in stylish colors with a home like look creating a feel of calm and rest. We will stop here again while in this area.

4

daniel

Jun 6, 2025

·

Stayed 1 night

Cars blocked entrance delaying my check in and young clerk was ok with that. Only one luggage cart ( in use) room was sauna hot and air conditioning unit had missing and unreadable buttons to adjust temperature in room clerk did come up and adjusted temperature for me.

8

Lurae

Feb 10, 2025

·

Stayed 1 night

air conditioner would not set right and had some noise with it, so we shut if off. The bath tub faucet leaked, so we let them know it need to be fixed along with the air conditioner. Breakfast was nice and very accomodating. Will stay again if in the area.

6

Marc

Sep 14, 2025

·

Stayed 2 nights

This property and value was just below average to average. The location itself is older and definitely showing its age. The elevator was hot, creaky and did not feel very secure. The first room we were in the AC unit did not work. After we changed rooms, we noticed the front door DID NOT LOCK with the deadbolt, just the latch. Bathroom door did not lock either. Tile in bathroom was cracked, chipped and moved when walked on. This is the only hotel that serves breakfast 630-830 that I have ever been to. Most places it's 6-9 or 7-10 depending on the day and which location. The fitness room was literally just an elliptical and a treadmill. No free weights. Pool didn't seem opened or cleaned recently.

10

Deana

Mar 25, 2025

·

Stayed 1 night

Staff was very friendly, room was very large and clean. Very quiet, except for my 1 yr old grandson that went crazy after being in the car seat for 4 hours, we arrived shortly after midnight. Excellent variety for breakfast, overall we had a great stay.

8

Andraya

Jul 13, 2025

·

Stayed 1 night

The only complaint I have is the room was humid and muggy when we walked in. On e the air kicked on it was great

8

Amy

Jun 24, 2024

·

Stayed 1 night

The staff was very friendly, breakfast was pretty good, and the very soft bed and pillow were the most comfortable I’ve ever slept on at a hotel. I’d go back just for that bed alone!

8

Sarah

Aug 5, 2025

·

Stayed 1 night

The building needs work. The bathroom tiles were all broke and grout was cracked and missing.

8

Jennifer

Nov 18, 2024

·

Stayed 2 nights

Even though the hotel is near a major highway, it was very quiet. Beds were comfortable. I wouldn’t definitely stay here again.

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AI-generated summary based on recent guest reviews

Service

Service is generally friendly, welcoming, and accommodating, with quick check in and helpful responses to issues or forgotten items. A few reports note poor handling of access or parking and occasional front desk lapses.

Related guest reviews

8

Dolores A

Jan 2, 2025

·

Stayed 6 nights

Staff were all extremely helpful and friendly. Maintenance issues in my original room and I was offered a room change. Please note: I am not a coffee drinker so didn’t notice until the morning I checked out, but room 209 has a coffee maker but no coffee pot.

4

daniel

Jun 6, 2025

·

Stayed 1 night

Cars blocked entrance delaying my check in and young clerk was ok with that. Only one luggage cart ( in use) room was sauna hot and air conditioning unit had missing and unreadable buttons to adjust temperature in room clerk did come up and adjusted temperature for me.

2

Laura

Aug 7, 2025

·

Stayed 1 night

When I arrived there was a vehicle parked in the access aisle between the two accessible parking spaces. The vehicle was also blocking the route to the hotel entrance so I had to travel 3x as far and in a dangerous vehicular traffic lane. When I told the desk clerk she told me it was her vehicle and refused to move it! Once in my room my service dog found something on the floor and ate it! I spent the next hour on the phone with poison control! The staff is insensitive to the needs of people with disabilities and the rooms are dirty. Stay elsewhere.

10

Rosie

Dec 7, 2023

·

Stayed 1 night

Front desk staff was amazing! After driving for hours, it’s so awesome to be welcomed and accommodated by happy and helpful employees. We felt safe and welcomed.

10

Dora

Jun 20, 2025

·

Stayed 1 night

Always enjoy staying here. The staff are all very friendly and helpful. The rooms are clean and comfortable. I stay here every time I come to see family in Cleveland.

10

Mary

Mar 18, 2025

·

Stayed 1 night

I enjoyed my stay here, the staff was friendly and accommodating.

6

Pauline

Jul 4, 2025

·

Stayed 1 night

Old, but about average for a small town. Staff was professional and nice.

10

Victoria

Nov 3, 2024

·

Stayed 2 nights

The bed was comfortable. The room was clean. After checking out, I realized I inadvertently left a couple items in the room. The stay was very helpful and gave the items to me when I drove back to get them. I appreciated that they took the time to look when so many other folks would've just just said, "we didn't see anything" so many thanks for taking the extra effort.

10

Linda L

May 7, 2025

·

Stayed 2 nights

Enjoyed my stay & gained some valuable advice from the Manager.

10

Aaron

Oct 13, 2025

·

Stayed 1 night

Very Clean rooms, comfortable bed and super nice staff

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AI-generated summary based on recent guest reviews

Location

Location is convenient near the highway with many nearby dining options, and several guests found it quiet despite the road. A few noted northbound access can be tricky.

Related guest reviews

8

Edmund

Dec 12, 2022

·

Stayed 2 nights

Easy access on and off the highway

10

Linda L

Apr 25, 2024

·

Stayed 2 nights

I enjoyed my stay as always. Had a very long road trip (600m) & needed a quiet place to sleep & chill all day. It worked well!

10

Linda Lee

Jul 9, 2023

·

Stayed 1 night

Very clean..accessing hotel going north was a bit tricky. Can access behind hotel from road. Staff super friendly, polite and accomodating. Breakfast was hot, had plenty of options and well stocked. Bed and pillows super comfortable. I would book again

8

Donald

Dec 29, 2022

·

Stayed 1 night

It rated 8.2/10. Clean convenient comfortable

8

Tim

Jan 24, 2024

·

Stayed 1 night

A nice place to stay for a few days for work.

10

Shawn

Oct 20, 2025

·

Stayed 1 night

Convenient location

10

Douglas

Mar 11, 2025

·

Stayed 1 night

Very good Highway Hotel just North of Houston. It has everything you need as a business traveler for a one night stay.

10

Patricia

Mar 3, 2025

·

Stayed 1 night

very convenient lots of food options very clean check-in was a breeze

10

James

Feb 21, 2024

·

Stayed 1 night

Many dining options in the area.

8

Jennifer

Nov 18, 2024

·

Stayed 2 nights

Even though the hotel is near a major highway, it was very quiet. Beds were comfortable. I wouldn’t definitely stay here again.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: many enjoyed the hot options and variety, while several mention early hours, limited restocking, undercooked items, and coffee not available at times.

Related guest reviews

10

Bounpany

Aug 17, 2025

·

Stayed 1 night

Good breakfast options, bed was very comfortable

8

Lurae

Feb 10, 2025

·

Stayed 1 night

air conditioner would not set right and had some noise with it, so we shut if off. The bath tub faucet leaked, so we let them know it need to be fixed along with the air conditioner. Breakfast was nice and very accomodating. Will stay again if in the area.

6

Marc

Sep 14, 2025

·

Stayed 2 nights

This property and value was just below average to average. The location itself is older and definitely showing its age. The elevator was hot, creaky and did not feel very secure. The first room we were in the AC unit did not work. After we changed rooms, we noticed the front door DID NOT LOCK with the deadbolt, just the latch. Bathroom door did not lock either. Tile in bathroom was cracked, chipped and moved when walked on. This is the only hotel that serves breakfast 630-830 that I have ever been to. Most places it's 6-9 or 7-10 depending on the day and which location. The fitness room was literally just an elliptical and a treadmill. No free weights. Pool didn't seem opened or cleaned recently.

10

Linda Lee

Jul 9, 2023

·

Stayed 1 night

Very clean..accessing hotel going north was a bit tricky. Can access behind hotel from road. Staff super friendly, polite and accomodating. Breakfast was hot, had plenty of options and well stocked. Bed and pillows super comfortable. I would book again

10

Deana

Mar 25, 2025

·

Stayed 1 night

Staff was very friendly, room was very large and clean. Very quiet, except for my 1 yr old grandson that went crazy after being in the car seat for 4 hours, we arrived shortly after midnight. Excellent variety for breakfast, overall we had a great stay.

10

carla

Jan 14, 2024

·

Stayed 1 night

Room, lobby, entire area very clean. Room was very modern, quiet. Breakfast was good. I would stay there again.

2

larry

Sep 18, 2023

·

Stayed 1 night

Breakfast ended at 8:30 on a weekend. Not very accommodating.

10

Steven

Mar 3, 2024

·

Stayed 1 night

Check-in was quick and easy. Room was clean and in good repair. Breakfast was not great as freshly brewed coffee was not available.

2

Jean

Sep 1, 2025

·

Stayed 4 nights

Leaking air conditioner which made a huge wet spot on the floor. the breakfast sucked. hardly any options/variety the eggs were not cooked fully

8

Chris

Aug 23, 2023

·

Stayed 1 night

Everything great but breakfast sucked it started at 630 and before 7 it was all gone and they did not any more

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $145	5 $76	6 $113	7 $99
8 $73	9 $72	10 $73	11 $72	12 $75	13 $75	14 $75
15 $73	16 $74	17 $73	18 $76	19 $75	20 $75	21 $75
22 $75	23 $75	24 $75	25 $75	26 $75	27 $75	28 $75
29 $75	30 $75

Su	Mo	Tu	We	Th	Fr	Sa
		1 $75	2 $75	3 $73	4 $72	5 $75
6 $75	7 $77	8 $75	9 $75	10 $75	11 $75	12 $72
13 $75	14 $75	15 $75	16 $75	17 $77	18 $80	19 $76
20 $75	21 $76	22 $76	23 $76	24 $76	25 $80	26 $75
27 $82	28 $76	29 $80	30 $72	31 $80

Best Western Cleveland Inn & Suites

Prices for Best Western Cleveland Inn & Suites

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Refrigerator & Microwave (With Sofa)

Suite, 1 King Bed, Accessible, Bathtub (With Sofa)

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Microwave

Standard Room, 1 King Bed, Microwave

Guest reviews of Best Western Cleveland Inn & Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Cleveland Inn & Suites

Considering this hotel for your Cleveland trip?

Prices for upcoming dates