Hawthorn Extended Stay by Wyndham Lewisville

The picture of the room was NOTHING like what we walked into!!! Also, the website should have disclosed that there was major renovation underway. If I had known this, I never would have booked. I am seeking a refund. We left almost immediately for an other location.

The worst hotel experience ever for me. The hotel is being renovated

Everything was awful. Queen beds were actually double mattresses on queen frames which would have been a serious hazard getting in and out of bed. Circuit breaker box had a loose door, hanging on broken hinges. dust bunny fuzz on the pillows and a filthy floor and the whole place smelled musty. advertised breakfast was not offered after all. front desk was not helpful and argued with us about these details.

The room was nothing like it shows in the pictures. It needs a lot repairs and proper furniture.

There was no way to wheel in luggage, TV was broken (fixed at 9pm), no trash cans, uncovered outlets, no water to shower on checkout morning, no bath towels the second day of two day stay, no breakfast buffet as advertised and over all condition of my room and hotel was horrible. Construction / remodel or not, it was beyond acceptable. Eda at the front desk had a bad attitude and perhaps I don't blame her, having to defend such a crappy hotel. Regarding the tv, was told maintenance would come to fix after he was done with another room repair. Truth was he was working on a car in the parking lot. Buyer beware! Worst hotel ever and I feel I should be refunded but I know it will never happen.