Is parking available at the hotel?

Free self-parking is available on-site.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Does the hotel allow pets?

Pets are allowed with a pet fee of USD 20 per pet, per night, and a pet deposit of USD 50 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas, making it suitable for guests with disabilities.

Where is the hotel located in relation to nearby attractions?

The hotel is situated in the business district of Lewisville, within a 15-minute drive of Gaylord Texan Convention Center and Grapevine Mills Mall. It is approximately 21.4 km (13.3 miles) from Dallas-Fort Worth International Airport.

Are children allowed at the hotel?

Up to 2 children aged 17 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Hawthorn Extended Stay by Wyndham Lewisville

What guests think

Reviews of Hawthorn Extended Stay by Wyndham Lewisville describe very low cleanliness standards, frequent maintenance problems, and inconsistent front-desk availability, alongside a few mentions of friendly staff, large rooms with kitchenettes, and budget pricing that appeals to some travelers.

Multiple reviews cite safety concerns, including loitering, fights, and a generally sketchy atmosphere in and around the property. Many also report that the advertised breakfast is not available. Some find the location convenient to shops and dining. Expect a budget, rough-around-the-edges stay with uneven standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is inconsistent: some praise a clean pool, while others report a neglected pool, a dark elevator, and unreliable or slow Wi‑Fi. Pet friendly environment is noted, but multiple comments cite dog waste and smoke odors in common areas.

Related guest reviews

4

James

Apr 21, 2024

·

Stayed 3 nights

This place has gotten really run down over the years. People loiter around all hours of the night and the faint odor of pot lingers in the hallways. Though I had no intention of using it, the swimming pool looked like a duck pond. It looks more like a halfway house than a hotel now. The staff was friendly though and the hot water worked.

6

Dessirae

Nov 25, 2025

·

Stayed 4 nights

Dog poo every where

2

Marisa

Jun 17, 2024

·

Stayed 4 nights

Roaches, shower didn’t work, tv didn’t work, “smoke free” but entire place smelled like smoke

4

Shelby Ames

Jun 9, 2024

·

Stayed 2 nights

Saw 3 roaches in my room, the floor was not swept, and the whole building smelled gross. The staff was absolutely amazing & the pool was very clean.

2

Pedro

Jun 20, 2024

·

Stayed 2 nights

Asqueroso, sucio, personas viven a tiempo completo en la propiedad y no respetan a los inquilinos fumando en los pasillos y habitaciones. Definitivamente no lo recomiendo.

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2

DeAundra

Jun 5, 2024

·

Stayed 1 night

Upon arrival the man at the desk was behind on everyone's paperwork when he. Charge me for the room and the deposit. And I had already paid for the room on the app and then told me it was some sort of a holder. Been waiting to hear back from hotels.com about the refund. The representative called the location but no one answered but I was looking at all of them behind the counter Dead roaches on the floor and laugh when it's crawling out of the wall. And dead ones in the bathtub. And every other room had a big oversized dog

2

Sharon

Aug 24, 2025

·

Stayed 2 nights

Both dead and live bugs, poop in the hall (pet friendly), at one point no light in elevator so pitch black at night, floor was sticky, dresser drawers wouldn't' stay closed, cracks in walls, doors all shredded at the bottom, toilet is child sized, missing kitchen cabinet drawers... but the bed was comfortable and refrigerator was cold.

4

John

Jul 7, 2024

·

Stayed 1 night

Nice location but everything is in disrepair. Doors, tv, shower. Wi-Fi works but slow.

2

Eppie

May 26, 2024

·

Stayed 3 nights

I have stayed inn hotels in most countries of world and this was the worst experience with the exception on the lady that checked me in . She was very nice and professional. I was not expecting much , I never been in a hotel did not have a shower head on the shower, tv didn’t work, internet was out whole stay.. Do obviously broken in roaches on the floor in the bathroom smoke detector ripped from the wall. Oh, I got a lot of I have a lot of photos.. I want not just a full refund as well as a free week in real good choice hotel.

6

Dessirae

Nov 25, 2025

·

Stayed 2 nights

Dog poo

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe roaches, dirty bathrooms and floors, mold, and lingering odors; a few note clean rooms.

Related guest reviews

2

Helen

Apr 21, 2025

·

Stayed 1 night

So dirty and old

2

linda

Apr 14, 2024

·

Stayed 4 nights

This was by far the worst establishment I have ever booked. Even for last minute reservations,it was over priced but sadly that was the least troublesome of our experience. The entire place smelled of something awful and is clearly infested with roaches. Roaches were seen crawling from the picture frames and even the drains. The bathroom and shower had visible mold. We left after only minutes of our intended 4 nights stay for fear of our health and safety.

2

Kia

Nov 10, 2025

·

Stayed 1 night

False advertisement! There is NO breakfast, dirty rooms, broken tile on bathroom floors, the bath tub is ABSOLUTELT HORRIFIC, IT IS DIRTY AND RAGEDY! The toilets ARE BROKEN AND WOBBLE WHEN YOU TRY TO USE IT. i WISHED I COULD GET A REFUND.

4

Tammy

Jan 21, 2025

·

Stayed 7 nights

Roaches room was dirty took 4 days to get it cleaned. They did exterminate but do many roaches it did not kill them.

2

Derrick

Apr 22, 2024

·

Stayed 1 night

Roaches all over the place don't leave your baggage on the floor Roaches will get in

6

Michael

May 3, 2024

·

Stayed 1 night

Roaches!

2

Kia

Nov 10, 2025

·

Stayed 1 night

The room was filthy! You can not watch TV because either there is no service, no channels and way too many remote controls. They offer breakfast online, but still no breakfast. The A,C unit kept kicking off and the floor in the bathroom is all broken up. This is the worst yet.

2

Nitin

Nov 5, 2025

·

Stayed 3 nights

It was horrible, it was written that we will have breakfast but hotel was not having any such thing… multiple insects… Pl refund if possible

2

Sharon

Aug 24, 2025

·

Stayed 2 nights

Both dead and live bugs, poop in the hall (pet friendly), at one point no light in elevator so pitch black at night, floor was sticky, dresser drawers wouldn't' stay closed, cracks in walls, doors all shredded at the bottom, toilet is child sized, missing kitchen cabinet drawers... but the bed was comfortable and refrigerator was cold.

2

Christy

Mar 7, 2025

·

Stayed 1 night

In the room i got had no blanket. Only a sheet. The remote didnt work so the tv was on all night and couldnt change the channel. Also the shower was dirty.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often large and include kitchenettes, but many guests report heavy wear and tear: broken or missing bathroom fixtures, nonworking TVs or locks, damaged doors, and insufficient linens.

Related guest reviews

4

Soubia

Feb 28, 2026

·

Stayed 1 night

The room was nothing like it shows in the pictures. It needs a lot repairs and proper furniture.

2

Randy

Oct 21, 2024

·

Stayed 1 night

No one at reception for 10 min. Room did not have TV remote, when I got one from reception, TV would not turn on. Waited for repair man 15 min, decided that someone would not show up, so I just left and stayed at another hotel. The room door was damaged and had a gap where someone dented it. Sketchy people in lobby and outside. Did not feel it was the safest place.

6

Matthew

Jun 1, 2025

·

Stayed 1 night

No remote for tv it needed more covers and more pillows on bed

4

Jon

Oct 16, 2025

·

Stayed 1 night

Good sized rooms with kitchent sketchy area

8

Victoria

Jul 25, 2024

·

Stayed 1 night

The room was large and the A/C was very comfortable. Being an extended stay unit you get towels, a bar of soap, mouthwash and water cups. Everything else you need to bring with you, tissues, hair products, blow dryer and other toiletries. I brought my own pillow and should have included a light blanket. The area is industrial and corporate businesses. A restaurant is behind the hotel, within walking distance, which is very convenient. No real cafe or condiments only vending machines. The kitchenette is nice and the refrigerator was cold. The shower was plenty warm and felt nice. Depending on your level of cleanliness be prepared to surface clean if that is your thing. I was fine with the room. The hotel is newly remodeled and there are still some little projects going on, but no carpet is a real plus for people with allergies!!

2

Son

Mar 2, 2024

·

Stayed 10 nights

When I arrived, no one was working I couldn’t get inside, I was stuck outside for over an hour, and it was pretty cool. When they came the staff say that my room is all ready and it’s very clean. My room was very dirty, the tv didn’t even work and there were no kitchen utensils for me to even boil water. I can go on and on but I don’t want to remember this place so I’m gonna leave this here. First and last time !

2

Rhonda

May 18, 2024

·

Stayed 1 night

First off there was broken furniture the floors were dirty paint was all over the bathroom floor and tub there were no pillows on the bed the cleaning supplies they use to freshing the room was so strong it gave me a headache then to top it off the TV was literally not huck up it took a hour and a half to get that done so most of my time was spent on them getting the room together while I was in it was I really didn't get to rest it was 10 o'clock when everything was done almost. So a refund or a free night would be great for my troubles 😡

4

John

Jul 7, 2024

·

Stayed 1 night

Nice location but everything is in disrepair. Doors, tv, shower. Wi-Fi works but slow.

6

Rosaura

Oct 31, 2024

·

Stayed 1 night

Had asked for wheelchair accessible restroom which was not. Shower had no shower head and no shower curtain. No chairs to sit down in. Overall just a bad experience.

2

Eppie

May 26, 2024

·

Stayed 3 nights

I have stayed inn hotels in most countries of world and this was the worst experience with the exception on the lady that checked me in . She was very nice and professional. I was not expecting much , I never been in a hotel did not have a shower head on the shower, tv didn’t work, internet was out whole stay.. Do obviously broken in roaches on the floor in the bathroom smoke detector ripped from the wall. Oh, I got a lot of I have a lot of photos.. I want not just a full refund as well as a free week in real good choice hotel.

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AI-generated summary based on recent guest reviews

Service

Service is inconsistent: some staff are praised as kind and helpful, but many report long or failed check-ins, unstaffed or unresponsive front desk, and unmet requests or refunds.

Related guest reviews

2

Randy

Oct 21, 2024

·

Stayed 1 night

No one at reception for 10 min. Room did not have TV remote, when I got one from reception, TV would not turn on. Waited for repair man 15 min, decided that someone would not show up, so I just left and stayed at another hotel. The room door was damaged and had a gap where someone dented it. Sketchy people in lobby and outside. Did not feel it was the safest place.

10

Sarah

Oct 21, 2024

·

Stayed 7 nights

Employees and management are genuinely amazing. They really will just go above and beyond to try and get you anything at all that you need. I just moved in and am going to be living here for the foreseeable future so my first night when I checked in of course I had about a million questions and the guy at the front desk was so patient with answering literally everything I could throw at him. Every employee I've met so far has been so nice. The one thing I will say is the pictures on the website are not at all with the hotel has to offer anymore. It definitely needs to be updated, most rooms no longer have couches, no coffee pots in rooms anymore but there is a Keurig at the front desk :). All in all it's a great place from my experience so far.

8

Bessie

Nov 14, 2025

·

Stayed 4 nights

They are always nice and polite and it's always quiet around there and very helpful

8

Darrick

Oct 17, 2025

·

Stayed 2 nights

Clean room friendly staff

2

Hillary

Nov 17, 2025

·

Stayed 4 nights

No breakfast and only one pillow asked for another pillow but never got one

8

Adrian

Jul 4, 2024

·

Stayed 7 nights

Addi was great... he was very helpful and showed professionalism

2

Kyuwon

Dec 15, 2024

·

Stayed 1 night

Before making a reservation, I double checked if I could process late check in after midnight due to flight late arrival. They said someone will come down to check in as long as I give them a call once arrived. However, no one was at the front desk and no one picked up the phone for 10 times once I arrived. So I had to go back to airport and had a terrible situation for not sleeping at all. When I called back for finding out a reason on next day, the rep simply said it was fully booked due to extended stay from current guest. If so, they should reach me via email or text message. It still does not make sense to me even I booked thru third party.

2

Matthew

Apr 18, 2025

·

Stayed 2 nights

I booked online and arrived 10 minutes latter to not get a room bc office refused to open and closes at 9 had to get a cash room elsewhere following day refund to refund

4

James

Nov 8, 2024

·

Stayed 1 night

Checking was at 3 o’clock. They didn’t put me in the room until 330 they were still cleaning.

6

Gustavo

Nov 8, 2024

·

Stayed 1 night

I did wait for an hour to wait for the front end desk since nobody was at the desk by the time I arrived for check-in. Clean and comfortable room for the price though.

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Location

Mixed feedback: several mention convenient access to shopping and dining, while others report loitering and safety concerns in the area and parking lot.

Related guest reviews

2

Randy

Oct 21, 2024

·

Stayed 1 night

No one at reception for 10 min. Room did not have TV remote, when I got one from reception, TV would not turn on. Waited for repair man 15 min, decided that someone would not show up, so I just left and stayed at another hotel. The room door was damaged and had a gap where someone dented it. Sketchy people in lobby and outside. Did not feel it was the safest place.

4

James

Apr 21, 2024

·

Stayed 3 nights

This place has gotten really run down over the years. People loiter around all hours of the night and the faint odor of pot lingers in the hallways. Though I had no intention of using it, the swimming pool looked like a duck pond. It looks more like a halfway house than a hotel now. The staff was friendly though and the hot water worked.

10

Jorge

Nov 5, 2024

·

Stayed 7 nights

This is a very conveniently located property. It is very reasonably priced and you can reach many shopping and dinning options in the area. I would recommend it for any long stay.

4

Jon

Oct 16, 2025

·

Stayed 1 night

Good sized rooms with kitchent sketchy area

8

Kandesh

Jun 22, 2024

·

Stayed 7 nights

Recommended for fhe single stay. Not for family.. Overall a decent stay.. There are no transportation around.

2

Miranda

Mar 6, 2025

·

Stayed 1 night

If you are coming as a family please don’t I beg of you. This hotel is right near a rehabilitation center and all of them come to this hotel. It’s unsafe and walkers roam the hotel thank goodness the staff let me see it first, sometimes cheaper isn’t best and I learned that quick!

2

Indi

Mar 13, 2025

·

Stayed 1 night

People were fighting and it was a horrible experience! Our water froze and we wanted a shower and a comfortable sleep and there was screaming and violence in the room next to us and up and down the hallways. We tried to get a refund but they wouldn’t let me they never answer their phone what a loss of money and horrible experience

6

Rolando

Apr 27, 2025

·

Stayed 14 nights

We didn’t have any problems while there, however, the place isn’t clean, There were areas in the room that was coming apart. Did see a few roaches. They don’t clean very often and the refrigerator was filthy. Some of the people that stay, there are a little questionable and the man at the front desk assured me it wouldn’t be an issue. They should actually charge a lot less because there are better places for around the same price.

2

Tamara

Apr 12, 2024

·

Stayed 1 night

Dirty room and tv not working. Drug deal in parking lot and guys walking around parking lot. Did not feel safe. Construction piece was on bed.

4

John

Jul 7, 2024

·

Stayed 1 night

Nice location but everything is in disrepair. Doors, tv, shower. Wi-Fi works but slow.

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AI-generated summary based on recent guest reviews

Dining

Repeated reports say the advertised breakfast is not provided.

Related guest reviews

10

Sarah

Oct 21, 2024

·

Stayed 7 nights

Employees and management are genuinely amazing. They really will just go above and beyond to try and get you anything at all that you need. I just moved in and am going to be living here for the foreseeable future so my first night when I checked in of course I had about a million questions and the guy at the front desk was so patient with answering literally everything I could throw at him. Every employee I've met so far has been so nice. The one thing I will say is the pictures on the website are not at all with the hotel has to offer anymore. It definitely needs to be updated, most rooms no longer have couches, no coffee pots in rooms anymore but there is a Keurig at the front desk :). All in all it's a great place from my experience so far.

2

Kia

Nov 10, 2025

·

Stayed 1 night

False advertisement! There is NO breakfast, dirty rooms, broken tile on bathroom floors, the bath tub is ABSOLUTELT HORRIFIC, IT IS DIRTY AND RAGEDY! The toilets ARE BROKEN AND WOBBLE WHEN YOU TRY TO USE IT. i WISHED I COULD GET A REFUND.

10

Jorge

Nov 5, 2024

·

Stayed 7 nights

This is a very conveniently located property. It is very reasonably priced and you can reach many shopping and dinning options in the area. I would recommend it for any long stay.

8

Victoria

Jul 25, 2024

·

Stayed 1 night

The room was large and the A/C was very comfortable. Being an extended stay unit you get towels, a bar of soap, mouthwash and water cups. Everything else you need to bring with you, tissues, hair products, blow dryer and other toiletries. I brought my own pillow and should have included a light blanket. The area is industrial and corporate businesses. A restaurant is behind the hotel, within walking distance, which is very convenient. No real cafe or condiments only vending machines. The kitchenette is nice and the refrigerator was cold. The shower was plenty warm and felt nice. Depending on your level of cleanliness be prepared to surface clean if that is your thing. I was fine with the room. The hotel is newly remodeled and there are still some little projects going on, but no carpet is a real plus for people with allergies!!

2

Hillary

Nov 17, 2025

·

Stayed 4 nights

No breakfast and only one pillow asked for another pillow but never got one

2

Kia

Nov 10, 2025

·

Stayed 1 night

The room was filthy! You can not watch TV because either there is no service, no channels and way too many remote controls. They offer breakfast online, but still no breakfast. The A,C unit kept kicking off and the floor in the bathroom is all broken up. This is the worst yet.

2

Nitin

Nov 5, 2025

·

Stayed 3 nights

It was horrible, it was written that we will have breakfast but hotel was not having any such thing… multiple insects… Pl refund if possible

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $64	14 $73
15 $66	16 $65	17 $65	18 $63	19 $68	20 $93	21 $93
22 $65	23 $65	24 $65	25 $66	26 $66	27 $82	28 $82
29 $64	30 $66

Su	Mo	Tu	We	Th	Fr	Sa
		1 $64	2 $66	3 $66	4 $82	5 $82
6 $64	7 $65	8 $64	9 $69	10 $71	11 $82	12 $75
13 $58	14 $58	15 $58	16 $64	17 $65	18 $81	19 $75
20 $63	21 $58	22 $64	23 $63	24 $63	25 $75	26 $75
27 $62	28 $58	29 $63	30 $69	31 $62

Hawthorn Extended Stay by Wyndham Lewisville

About this property

Location

Room options

Suite, Multiple Beds, Mobility Accessible (Bathtub with Grab Bars)

Room, 1 King Bed

Room, 2 Queen Beds

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Suite, 2 Queen Beds

Suite, 1 King Bed, Mobility Accessible

Suite, Multiple Beds

Guest reviews of Hawthorn Extended Stay by Wyndham Lewisville

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hawthorn Extended Stay by Wyndham Lewisville

Prices for upcoming dates