Comfort Suites Lewisville - Dallas
$80
/ night
Avg. for September
Prices for Comfort Suites Lewisville - Dallas
Select dates to see prices and availability
$80
/ night
Avg. for September
Monthly average prices
Nightly prices at Comfort Suites Lewisville - Dallas average $59 in January, the cheapest month, and $99 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $59 |
| February | $74 |
| March | $73 |
| April | $71 |
| May | $77 |
| June | $99 |
| July | $80 |
| August | $74 |
| September | $80 |
| October | $77 |
| November | $77 |
| December | $71 |
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Sep · $80
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Most expensive: June (~$99)
Cheapest: January (~$59)
About this property
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Business amenities
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 60 air-conditioned rooms featuring microwaves and flat-screen televisions. Your Select Comfort bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Location
A stay at Comfort Suites Lewisville - Dallas places you in the heart of Lewisville, within a 10-minute drive of Grapevine Mills Mall and SEA LIFE Grapevine Aquarium. This hotel is 6.2 mi (10 km) from LEGOLAND® Discovery Center and 7.2 mi (11.6 km) from Lewisville Lake Environmental Learning Area.
What's nearby
The Vista(0.3 miles)
Coyote Ridge Golf Club(3.2 miles)
Majestic Event Centers(3.6 miles)
Oak Grove Park(4.7 miles)
Medical City Lewisville(4.8 miles)
Blooms Candy & Soda Pop Shop(5.3 miles)
Castle Hills Golf Course(5.8 miles)
Grapevine Mills Mall(5.8 miles)
Meow Wolf Grapevine(5.9 miles)
The Lakes at Castle Hills(5.9 miles)
SEA LIFE Grapevine Aquarium(6.1 miles)
LEGOLAND® Discovery Center(6.2 miles)
Lewisville Lake Environmental Learning Area(7.2 miles)
Cowboys Golf Course(7.7 miles)
Dr. Pepper StarCenter at Farmers Branch(7.7 miles)
Dallas-Fort Worth Intl. Airport (DFW)(10.9 miles)
Love Field Airport (DAL)(17.9 miles)
McKinney National Airport (DTX)(26.4 miles)
Parking
Non-Smoking Rooms
Business Center
Banquet Facilities
Luggage Storage
Designated Smoking Area
Location
755A Vista Ridge Mall Drive, Lewisville, Texas, United States of America
The Vista (0.3 miles)
Coyote Ridge Golf Club (3.2 miles)
Majestic Event Centers (3.6 miles)
Oak Grove Park (4.7 miles)
Medical City Lewisville (4.8 miles)
Blooms Candy & Soda Pop Shop (5.3 miles)
Room options
10
Suite
Room details
1 King Bed
1 Sofa Bed
Sleeps 6
400 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Suite, 1 King Bed with Sofa Bed, Accessible
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
400 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Suite, Multiple Beds, Accessible
Room details
2 Queen Beds
and 1 Sofa Bed
Sleeps 6
399 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Suite, 1 King Bed with Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
400 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Standard Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
400 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Comfort Suites Lewisville - Dallas
6.8
Pleasant
Based on 1,003 verified reviews
Who stays here?
Business
10%
Couple
22%
Family
46%
Group
6%
Solo
14%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Comfort Suites Lewisville - Dallas are mixed: staff friendliness and a convenient location draw praise, but many report cleanliness problems, dated rooms with maintenance or safety issues, and frequent amenity closures, especially the indoor pool and hot tub.
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What guests think
Reviews of Comfort Suites Lewisville - Dallas are mixed: staff friendliness and a convenient location draw praise, but many report cleanliness problems, dated rooms with maintenance or safety issues, and frequent amenity closures, especially the indoor pool and hot tub.
Breakfast quality and readiness are inconsistent, with missing items and equipment problems reported. Several guests also complained about unexpected fees, deposit holds, and slow or unhelpful responses when seeking refunds or assistance. If booking, verify amenity status and policies in advance.
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AI-generated summary based on recent guest reviews
Facilities
The indoor pool and hot tub are frequently closed, unheated, or under renovation, and several guests were not notified beforehand. A few also reported nonlocking entry doors, exterior lighting issues, or occasional lapses in hot water.
Related guest reviews
2
Vinny
Feb 26, 2024
·
Stayed 1 night
Property was dirty outside lights not working which makes it unsafe when walking in the hotel people were smoking marihuana in the building front desk clerk was in a horrible mood and has extremely bad customer service we could not stay in the hotel and check out we walked in the room and it smelled horrible restroom look like it had not been clean from previous use the trashcan still had trash
Property was dirty outside lights not working which makes it unsafe when walking in the hotel people were smoking marihuana in the building front desk clerk was in a horrible mood and has extremely bad customer service we could not stay in the hotel and check out we walked in the room and it smelled horrible restroom look like it had not been clean from previous use the trashcan still had trash
4
Tina
May 31, 2025
·
Stayed 3 nights
This is our 2nd stay here. First stay a few weeks ago was alright. Staff is friendly. This stay wasnt great. The first room we were given had clothes on the bed so it was occupied. The 2nd room the door didn’t actually lock when we left. You could just push the door open. The 3rd room had a wet spot on bedsheets when i pulled the comforter back. The front desk gave us new sheets which was definitely appreciated but i asked for a prorated credit and was told that could not be done. The side glass door entrance is broken and hanging off the hinges. The pool was closed both times. The breakfast is the same eggs and sausages every day. The pan of sausages was in the microwave this morning so i put it in the serving tray. Theres not much variety. Plain bagel, plain bread, nasty sausage. We will not stay here again.
This is our 2nd stay here. First stay a few weeks ago was alright. Staff is friendly. This stay wasnt great. The first room we were given had clothes on the bed so it was occupied. The 2nd room the door didn’t actually lock when we left. You could just push the door open. The 3rd room had a wet spot on bedsheets when i pulled the comforter back. The front desk gave us new sheets which was definitely appreciated but i asked for a prorated credit and was told that could not be done. The side glass door entrance is broken and hanging off the hinges. The pool was closed both times. The breakfast is the same eggs and sausages every day. The pan of sausages was in the microwave this morning so i put it in the serving tray. Theres not much variety. Plain bagel, plain bread, nasty sausage. We will not stay here again.
6
Shannon
Jul 31, 2023
·
Stayed 1 night
Pool was closed. Breakfast was unacceptable .
Pool was closed. Breakfast was unacceptable .
4
Amber
Mar 27, 2023
·
Stayed 2 nights
Pictures online did not represent the hotels actual appearance. It was very run down, mold in the bathroom, rusted handles on all of drawers, the air was thick with air freshener trying to cover something, and the INDOOR pool was closed for the season. This should be posted as this was a family trip and the only reason for the booking.
Pictures online did not represent the hotels actual appearance. It was very run down, mold in the bathroom, rusted handles on all of drawers, the air was thick with air freshener trying to cover something, and the INDOOR pool was closed for the season. This should be posted as this was a family trip and the only reason for the booking.
6
Chasity
Feb 21, 2025
·
Stayed 3 nights
There was roaches in the bath tub. Asked for extra bedding and didn’t get any. The key stopped working every time I used it. Pool was out of order. Need better upgrades
There was roaches in the bath tub. Asked for extra bedding and didn’t get any. The key stopped working every time I used it. Pool was out of order. Need better upgrades
4
Jiksu
Dec 13, 2025
·
Stayed 1 night
No hot water in Dec is crazy. I won’t even try again anyway.
No hot water in Dec is crazy. I won’t even try again anyway.
2
Isaac
Mar 19, 2023
·
Stayed 1 night
Pool was out for the season even thought it was advertised as open. The places smell old and too much air freshener to try to cover up smell.
Pool was out for the season even thought it was advertised as open. The places smell old and too much air freshener to try to cover up smell.
8
Lisa
Mar 21, 2023
·
Stayed 2 nights
As a rule, I try to not be negative but that is not my intention here. The only thing that stands out is that the indoor swimming pool was “closed for the season.” First of all it’s an indoor pool, it is not exposed to the elements.and secondly you’re in Texas!
As a rule, I try to not be negative but that is not my intention here. The only thing that stands out is that the indoor swimming pool was “closed for the season.” First of all it’s an indoor pool, it is not exposed to the elements.and secondly you’re in Texas!
6
Dennis
Oct 19, 2023
·
Stayed 7 nights
The staff were very friendly - however we chose this hotel specifically for the heated indoor pool and hot tub however both were cold. Found out the heater was broken and had been for a while, No breakfast coffee brewed 2 of 6 days, no forks at breakfast 2 of 6 days, i've never stayed at a hotel where the front desk person also fixed breakfast, handicap shower seat hanging by screws, milk for breakfast was in an unsealed picture, only decaffe coffee for in room coffee maker, TV service down all one day,
The staff were very friendly - however we chose this hotel specifically for the heated indoor pool and hot tub however both were cold. Found out the heater was broken and had been for a while, No breakfast coffee brewed 2 of 6 days, no forks at breakfast 2 of 6 days, i've never stayed at a hotel where the front desk person also fixed breakfast, handicap shower seat hanging by screws, milk for breakfast was in an unsealed picture, only decaffe coffee for in room coffee maker, TV service down all one day,
6
Heather
Jun 20, 2025
·
Stayed 1 night
The pool was closed for renovations. We were not told this during booking. We had to pay an additional $61.11 upon checkin. I was told it was a $50 deposit and $11.11
The pool was closed for renovations. We were not told this during booking. We had to pay an additional $61.11 upon checkin. I was told it was a $50 deposit and $11.11
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests report strong odors (smoke, cannabis, mildew), dirty linens and bathrooms, pests such as roaches, and visible mold or rust. Some reviews, however, describe clean rooms.
Related guest reviews
2
Clay
Jun 27, 2023
·
Stayed 6 nights
Found mold on the ceiling over the shower. Exposed wires where the fire/smoke detectors should be. The room had a distinct smell that was not fresh linen. Had a week booked and left after 1 night.
Found mold on the ceiling over the shower. Exposed wires where the fire/smoke detectors should be. The room had a distinct smell that was not fresh linen. Had a week booked and left after 1 night.
2
Amanda
Jun 2, 2025
·
Stayed 1 night
The place is very run down. Sheets were dirty, room was not cleaned properly, restroom looked liked it had not be cleaned, restroom light didn’t work. Obvious signs of corrosion because of humidity in rooms.
The place is very run down. Sheets were dirty, room was not cleaned properly, restroom looked liked it had not be cleaned, restroom light didn’t work. Obvious signs of corrosion because of humidity in rooms.
4
Alex
Mar 21, 2025
·
Stayed 1 night
There were cockroaches coming out of the bathroom. The two smoke alarms were not set up. Big safety hazard! The bed sheets were dirty along with dark, red stains on the sofa bed.
There were cockroaches coming out of the bathroom. The two smoke alarms were not set up. Big safety hazard! The bed sheets were dirty along with dark, red stains on the sofa bed.
2
Rosa
Dec 15, 2025
·
Stayed 1 night
The whole building smelled like weed. There was A LOT of people from the outside stopping at one specific one. I killed a roach in our room and when I called to check on a pair of shoes that I am sure were left in our room he rudely said there was nothing and if it was left it was probably trashed and hung up. Worst hotel ever!
The whole building smelled like weed. There was A LOT of people from the outside stopping at one specific one. I killed a roach in our room and when I called to check on a pair of shoes that I am sure were left in our room he rudely said there was nothing and if it was left it was probably trashed and hung up. Worst hotel ever!
4
Lee
Dec 6, 2025
·
Stayed 1 night
I entered the room to the unmistakable smell of pot. Noticed the smoke detector over the bed was covered with a plastic bag. I was solo on this trip but had a 2 queen room. Rolled back the bedspread to find uncomfortable stains on the sheets. Tried other bed at least the stains looked older. The shower wall had screws sticking out & later a found the grab bar that had been pulled off & laid in the corner. Staff was nice to keep from a one Star. Great location but it has several other hotels very close. Had a great stay next door the next night.
I entered the room to the unmistakable smell of pot. Noticed the smoke detector over the bed was covered with a plastic bag. I was solo on this trip but had a 2 queen room. Rolled back the bedspread to find uncomfortable stains on the sheets. Tried other bed at least the stains looked older. The shower wall had screws sticking out & later a found the grab bar that had been pulled off & laid in the corner. Staff was nice to keep from a one Star. Great location but it has several other hotels very close. Had a great stay next door the next night.
2
Keisuke
Apr 22, 2024
·
Stayed 3 nights
This hotel is dirty and smells bad
This hotel is dirty and smells bad
10
jonnie
Oct 24, 2023
·
Stayed 2 nights
Our room was very clean! We had zero complaints and would stay here again!
Our room was very clean! We had zero complaints and would stay here again!
4
Yeona
Nov 26, 2023
·
Stayed 2 nights
Smelly hallway and inside of the room. Spider web in the top of corner of the room. Bathtub was not cleaned enough so I felt don’t want to wash. Lots of hair on the bed. I wouldn’t suggest you to stay in this hotel.
Smelly hallway and inside of the room. Spider web in the top of corner of the room. Bathtub was not cleaned enough so I felt don’t want to wash. Lots of hair on the bed. I wouldn’t suggest you to stay in this hotel.
2
Joseph
Jun 13, 2024
·
Stayed 1 night
Once I checked into my room I checked right back out. The smell of mildew and mold was overwhelming.
Once I checked into my room I checked right back out. The smell of mildew and mold was overwhelming.
2
Jessica
Aug 5, 2025
·
Stayed 1 night
Terrible smell in the room, the smell was like old wet carpet that it wasn't dry properly. Shower will make Terrible noise when turned on. Bed sheets didn't feel cleaned yuck. Floor where badly clean they even felt sticky. When undoing the bed my daughter found a nasty dirty tissue paper underneath the bed sheets. Terrible. Staff was friendly but Terrible hotel condition bathroom floors cracked, desk lamp old/ corrosion and bathroom doors broken
Terrible smell in the room, the smell was like old wet carpet that it wasn't dry properly. Shower will make Terrible noise when turned on. Bed sheets didn't feel cleaned yuck. Floor where badly clean they even felt sticky. When undoing the bed my daughter found a nasty dirty tissue paper underneath the bed sheets. Terrible. Staff was friendly but Terrible hotel condition bathroom floors cracked, desk lamp old/ corrosion and bathroom doors broken
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AI-generated summary based on recent guest reviews
Rooms
Rooms feel dated, with recurring maintenance problems such as loose or broken fixtures, rust, weak AC or heating, malfunctioning TVs or keys, and awkward layouts. Comfort varies from soft beds and quiet nights to hard mattresses and humid interiors.
Related guest reviews
4
Matthew
Mar 4, 2024
·
Stayed 1 night
When we got to the property the scent that was filling the air was very strong and unpleasant. Our NON-Smoking room smelt like it had been smoked in. The beds were very hard and uncomfortable which is funny since this was a comfort inn. The TV channels didn't match what was in the guide/channel label. On check-out the scent was strong again and hard to stand.
When we got to the property the scent that was filling the air was very strong and unpleasant. Our NON-Smoking room smelt like it had been smoked in. The beds were very hard and uncomfortable which is funny since this was a comfort inn. The TV channels didn't match what was in the guide/channel label. On check-out the scent was strong again and hard to stand.
6
Chasity
Feb 21, 2025
·
Stayed 3 nights
There was roaches in the bath tub. Asked for extra bedding and didn’t get any. The key stopped working every time I used it. Pool was out of order. Need better upgrades
There was roaches in the bath tub. Asked for extra bedding and didn’t get any. The key stopped working every time I used it. Pool was out of order. Need better upgrades
6
DAVID
Apr 20, 2023
·
Stayed 2 nights
It's like a lot of other properties in this price range. It's a little past its prime and shows its age in nagging maintenance issues.
It's like a lot of other properties in this price range. It's a little past its prime and shows its age in nagging maintenance issues.
4
Lee
Dec 6, 2025
·
Stayed 1 night
I entered the room to the unmistakable smell of pot. Noticed the smoke detector over the bed was covered with a plastic bag. I was solo on this trip but had a 2 queen room. Rolled back the bedspread to find uncomfortable stains on the sheets. Tried other bed at least the stains looked older. The shower wall had screws sticking out & later a found the grab bar that had been pulled off & laid in the corner. Staff was nice to keep from a one Star. Great location but it has several other hotels very close. Had a great stay next door the next night.
I entered the room to the unmistakable smell of pot. Noticed the smoke detector over the bed was covered with a plastic bag. I was solo on this trip but had a 2 queen room. Rolled back the bedspread to find uncomfortable stains on the sheets. Tried other bed at least the stains looked older. The shower wall had screws sticking out & later a found the grab bar that had been pulled off & laid in the corner. Staff was nice to keep from a one Star. Great location but it has several other hotels very close. Had a great stay next door the next night.
6
Mike
Mar 9, 2024
·
Stayed 1 night
Not a good hotel and overpriced and bad beds
Not a good hotel and overpriced and bad beds
2
Byung
Jan 16, 2024
·
Stayed 1 night
Too dirty and there were many long hairs on the bed. Less stand light and heater performance was so bad.
Too dirty and there were many long hairs on the bed. Less stand light and heater performance was so bad.
2
Zhenyu
Jun 22, 2024
·
Stayed 1 night
AC doesn’t work well. The room is humid. Front desk staff doesn’t care about the customer.
AC doesn’t work well. The room is humid. Front desk staff doesn’t care about the customer.
6
Jackie
Dec 18, 2022
·
Stayed 19,336 nights
Had to change room due to no tv and no phone but too much furniture.
Had to change room due to no tv and no phone but too much furniture.
6
Jennifer
Jun 26, 2025
·
Stayed 4 nights
Upon check-in, i was charged additional fees. My family checked into the room and found a large sticky substance on the carpet. We found the refrigerator in our room did not seal properly and the items did not stay cold. Our shower had a hand rail that was very loose and coming off the wall. The AC unit was not very cold despite the temperature setting.
Upon check-in, i was charged additional fees. My family checked into the room and found a large sticky substance on the carpet. We found the refrigerator in our room did not seal properly and the items did not stay cold. Our shower had a hand rail that was very loose and coming off the wall. The AC unit was not very cold despite the temperature setting.
6
Kayla
Jul 11, 2023
·
Stayed 1 night
The young man who checked us in was very polite and nice. When we got in the room it was “swampy” as my husband said. I just sat and played on my phone for a while and we cooled off but the more I unpacked and looked around I realized most of the metal surfaces were rusted, there’s a questionable residue on the curtain Hubby said possibly vomit, my brain thought the worst, yuk. There’s broken lampshades, broken framed artwork. It’s to late to cancel and go somewhere else. We’re just trying to get through the night. I would not stay here again. I will say the bathroom was clean. My shower was hot, the bed was soft and the ac worked.
The young man who checked us in was very polite and nice. When we got in the room it was “swampy” as my husband said. I just sat and played on my phone for a while and we cooled off but the more I unpacked and looked around I realized most of the metal surfaces were rusted, there’s a questionable residue on the curtain Hubby said possibly vomit, my brain thought the worst, yuk. There’s broken lampshades, broken framed artwork. It’s to late to cancel and go somewhere else. We’re just trying to get through the night. I would not stay here again. I will say the bathroom was clean. My shower was hot, the bed was soft and the ac worked.
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AI-generated summary based on recent guest reviews
Service
Staff are often described as friendly and helpful, but there are repeated complaints about poor communication, rude interactions, and difficulty with deposits, extra fees, refunds, or responsiveness.
Related guest reviews
10
Thomas
Feb 24, 2024
·
Stayed 1 night
The desk manager was very kind and welcoming
The desk manager was very kind and welcoming
10
Bernard
May 3, 2025
·
Stayed 2 nights
The room was very clean and quiet. We had very good nights sleep. The staff was very friendly.
The room was very clean and quiet. We had very good nights sleep. The staff was very friendly.
6
Juan
May 2, 2024
·
Stayed 3 nights
When I made the reservation a whole month in advance online, I also called the hotel to make sure there was an accessible handicapped walk-in shower. I was told there was and it would be no problem. When we arrived we going to be given a tub/shower combo. I said "no", we had requested a walk-in shower. We were told we had to wait to have it cleaned (it was 5:50p when we arrived)!! We were charged $50 for incidentals upon check-in and told if there was not any at the end of our stay, we'd get that back. In checking our account today (3 days after our return) I find we were charged the whole amount to include the $50!!! I tried calling the hotel and it doesn't even ring!! What's going on!??!! I expect to get my $50 back!!
When I made the reservation a whole month in advance online, I also called the hotel to make sure there was an accessible handicapped walk-in shower. I was told there was and it would be no problem. When we arrived we going to be given a tub/shower combo. I said "no", we had requested a walk-in shower. We were told we had to wait to have it cleaned (it was 5:50p when we arrived)!! We were charged $50 for incidentals upon check-in and told if there was not any at the end of our stay, we'd get that back. In checking our account today (3 days after our return) I find we were charged the whole amount to include the $50!!! I tried calling the hotel and it doesn't even ring!! What's going on!??!! I expect to get my $50 back!!
10
Shanell
Jul 27, 2023
·
Stayed 5 nights
I had an issue where i had to leave early because of a family emergency, and it interrupted my stay. The front desk manager understood and processed refund. I would stay again.
I had an issue where i had to leave early because of a family emergency, and it interrupted my stay. The front desk manager understood and processed refund. I would stay again.
6
Dilan
Aug 5, 2025
·
Stayed 2 nights
Still haven’t gotten security deposit refund.
Still haven’t gotten security deposit refund.
2
David
Feb 7, 2023
·
Stayed 5 nights
I stayed one night of a five night booking. The room stank heavily of cigarette smoke, though the hotel says it\'s 100% smoke free. The security door on the first floor did not lock and the manager on duty indicated they had no intention of fixing it. I woke with a headache from the cigarette smoke the next morning and went to check out. I did not feel safe here at all. The young man (maybe 20) that checked me out charged me for the full five days and they will not refund my money for the days I didn\'t stay. This has nothing to do with a "cancellation policy." It has everything to do with the hotel being unacceptable. I stayed in a hotel across the street for the next four days and had no problems. Do not stay here. It is unclean and it\'s incredibly dishonest to hide behind a cancellation policy and keep my money for days I didn\'t stay.
I stayed one night of a five night booking. The room stank heavily of cigarette smoke, though the hotel says it\'s 100% smoke free. The security door on the first floor did not lock and the manager on duty indicated they had no intention of fixing it. I woke with a headache from the cigarette smoke the next morning and went to check out. I did not feel safe here at all. The young man (maybe 20) that checked me out charged me for the full five days and they will not refund my money for the days I didn\'t stay. This has nothing to do with a "cancellation policy." It has everything to do with the hotel being unacceptable. I stayed in a hotel across the street for the next four days and had no problems. Do not stay here. It is unclean and it\'s incredibly dishonest to hide behind a cancellation policy and keep my money for days I didn\'t stay.
4
Jenn
Oct 30, 2025
·
Stayed 2 nights
The room itself was fine. Comfortable, relatively clean. BUT, when I checked in, I wasn't greeted - just "ID please." Not very friendly. No info given about amenities or location of anything in the hotel. The first morning, went down for breakfast at 6:15a (scheduled to start at 6:00a), and it wasn't ready. The staff seemed surprised we wanted to eat. It got worse. There were no bowls for the cereal and no orange juice was available. I asked my dad to check later when he went down, and still no. We both asked about the deficiencies, and the staff said something about "the manager forget to order stuff." The next morning, the same, except now the toasted didn't even work, so we couldn't have bagels or toast either. The staff person did come fix the toaster after I complained, again. We were not impressed. Upon check-out the staff member offered us water for the road, at no charge, which WAS nice. But honestly, the damage was already done. We felt we had been bait-and-switched! Breakfast was advertised, but only barely provided. We definitely won't ever come back, and would not recommend.
The room itself was fine. Comfortable, relatively clean. BUT, when I checked in, I wasn't greeted - just "ID please." Not very friendly. No info given about amenities or location of anything in the hotel. The first morning, went down for breakfast at 6:15a (scheduled to start at 6:00a), and it wasn't ready. The staff seemed surprised we wanted to eat. It got worse. There were no bowls for the cereal and no orange juice was available. I asked my dad to check later when he went down, and still no. We both asked about the deficiencies, and the staff said something about "the manager forget to order stuff." The next morning, the same, except now the toasted didn't even work, so we couldn't have bagels or toast either. The staff person did come fix the toaster after I complained, again. We were not impressed. Upon check-out the staff member offered us water for the road, at no charge, which WAS nice. But honestly, the damage was already done. We felt we had been bait-and-switched! Breakfast was advertised, but only barely provided. We definitely won't ever come back, and would not recommend.
4
juanita
Jun 23, 2025
·
Stayed 3 nights
It was in a good location BUT it wasn’t clean at all it was a old urine stain on the mattress cover I showed the manager carpet was dirty and STICKY the picture on the website was NOT ANYTHING ALIKE and when you called the front desk they NEVER ANSWERED I HAD TO CALL ON MY CELLPHONE AS a person wanting to reserve a room to get anyone
It was in a good location BUT it wasn’t clean at all it was a old urine stain on the mattress cover I showed the manager carpet was dirty and STICKY the picture on the website was NOT ANYTHING ALIKE and when you called the front desk they NEVER ANSWERED I HAD TO CALL ON MY CELLPHONE AS a person wanting to reserve a room to get anyone
10
Barbara
Dec 29, 2025
·
Stayed 1 night
Excellent staff, clean rooms
Excellent staff, clean rooms
10
Asa
Apr 28, 2023
·
Stayed 1 night
Staff is super nice and helpful. Easy parking off 35E. Lots of shopping and restaurants
Staff is super nice and helpful. Easy parking off 35E. Lots of shopping and restaurants
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AI-generated summary based on recent guest reviews
Location
Convenient area near I 35E, shopping, and restaurants; some guests also noted a generally quiet setting. A few mentioned noise from the nearby mall.
Related guest reviews
2
Derek
Oct 14, 2025
·
Stayed 1 night
Terrible hotel experience all around. The rooms are dirty and moldy. Super humid in the rooms with an extremely dirty air smell. All of the metal in the room was rusting from how high the moisture was in the room. Very loud hallways until after 3am and that included the staff talking loudly in the hall. Also very loud from the mall directly behind the hotel. However, the worst part about this hotel is that they fraudulently charged my credit card for a "service fee" I was not made aware of and never informed it was a thing. Was told there would be a $50 incidentals fee charged to my card, but would be refunded after we checked out. Turns out they charged my card $61.11. I called to ask why I was charge and they said they extra $11.11 was a service fee. I demanded that money back and the hotel has not refunded it as of yet, nor the $50 incidentals charge. I have also had to file a dispute with my credit card company.
Terrible hotel experience all around. The rooms are dirty and moldy. Super humid in the rooms with an extremely dirty air smell. All of the metal in the room was rusting from how high the moisture was in the room. Very loud hallways until after 3am and that included the staff talking loudly in the hall. Also very loud from the mall directly behind the hotel. However, the worst part about this hotel is that they fraudulently charged my credit card for a "service fee" I was not made aware of and never informed it was a thing. Was told there would be a $50 incidentals fee charged to my card, but would be refunded after we checked out. Turns out they charged my card $61.11. I called to ask why I was charge and they said they extra $11.11 was a service fee. I demanded that money back and the hotel has not refunded it as of yet, nor the $50 incidentals charge. I have also had to file a dispute with my credit card company.
4
Carlos A
Mar 7, 2025
·
Stayed 2 nights
Car broke down and I have to stay overnight, convenient location. hotel looks good from outside, good parking spaces, quite. Inside small entrance duty floor, pool out of service. Room good, comfortable beds, shower duty, clog bathtub. Breakfast uncook porklinks, very basic.
Car broke down and I have to stay overnight, convenient location. hotel looks good from outside, good parking spaces, quite. Inside small entrance duty floor, pool out of service. Room good, comfortable beds, shower duty, clog bathtub. Breakfast uncook porklinks, very basic.
4
Lee
Dec 6, 2025
·
Stayed 1 night
I entered the room to the unmistakable smell of pot. Noticed the smoke detector over the bed was covered with a plastic bag. I was solo on this trip but had a 2 queen room. Rolled back the bedspread to find uncomfortable stains on the sheets. Tried other bed at least the stains looked older. The shower wall had screws sticking out & later a found the grab bar that had been pulled off & laid in the corner. Staff was nice to keep from a one Star. Great location but it has several other hotels very close. Had a great stay next door the next night.
I entered the room to the unmistakable smell of pot. Noticed the smoke detector over the bed was covered with a plastic bag. I was solo on this trip but had a 2 queen room. Rolled back the bedspread to find uncomfortable stains on the sheets. Tried other bed at least the stains looked older. The shower wall had screws sticking out & later a found the grab bar that had been pulled off & laid in the corner. Staff was nice to keep from a one Star. Great location but it has several other hotels very close. Had a great stay next door the next night.
10
Shannon
May 25, 2024
·
Stayed 1 night
Staff was lovely, property was quiet ☀️
Staff was lovely, property was quiet ☀️
4
juanita
Jun 23, 2025
·
Stayed 3 nights
It was in a good location BUT it wasn’t clean at all it was a old urine stain on the mattress cover I showed the manager carpet was dirty and STICKY the picture on the website was NOT ANYTHING ALIKE and when you called the front desk they NEVER ANSWERED I HAD TO CALL ON MY CELLPHONE AS a person wanting to reserve a room to get anyone
It was in a good location BUT it wasn’t clean at all it was a old urine stain on the mattress cover I showed the manager carpet was dirty and STICKY the picture on the website was NOT ANYTHING ALIKE and when you called the front desk they NEVER ANSWERED I HAD TO CALL ON MY CELLPHONE AS a person wanting to reserve a room to get anyone
10
Asa
Apr 28, 2023
·
Stayed 1 night
Staff is super nice and helpful. Easy parking off 35E. Lots of shopping and restaurants
Staff is super nice and helpful. Easy parking off 35E. Lots of shopping and restaurants
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AI-generated summary based on recent guest reviews
Dining
Breakfast is inconsistent, with limited variety, missing items or coffee, and equipment not ready or broken; several guests found it basic or unacceptable, though a few considered it decent.
Related guest reviews
4
Tina
May 31, 2025
·
Stayed 3 nights
This is our 2nd stay here. First stay a few weeks ago was alright. Staff is friendly. This stay wasnt great. The first room we were given had clothes on the bed so it was occupied. The 2nd room the door didn’t actually lock when we left. You could just push the door open. The 3rd room had a wet spot on bedsheets when i pulled the comforter back. The front desk gave us new sheets which was definitely appreciated but i asked for a prorated credit and was told that could not be done. The side glass door entrance is broken and hanging off the hinges. The pool was closed both times. The breakfast is the same eggs and sausages every day. The pan of sausages was in the microwave this morning so i put it in the serving tray. Theres not much variety. Plain bagel, plain bread, nasty sausage. We will not stay here again.
This is our 2nd stay here. First stay a few weeks ago was alright. Staff is friendly. This stay wasnt great. The first room we were given had clothes on the bed so it was occupied. The 2nd room the door didn’t actually lock when we left. You could just push the door open. The 3rd room had a wet spot on bedsheets when i pulled the comforter back. The front desk gave us new sheets which was definitely appreciated but i asked for a prorated credit and was told that could not be done. The side glass door entrance is broken and hanging off the hinges. The pool was closed both times. The breakfast is the same eggs and sausages every day. The pan of sausages was in the microwave this morning so i put it in the serving tray. Theres not much variety. Plain bagel, plain bread, nasty sausage. We will not stay here again.
6
Shannon
Jul 31, 2023
·
Stayed 1 night
Pool was closed. Breakfast was unacceptable .
Pool was closed. Breakfast was unacceptable .
8
Amber
Dec 5, 2022
·
Stayed 19,330 nights
Staff was friendly, and breakfast was decent.
Staff was friendly, and breakfast was decent.
4
Carlos A
Mar 7, 2025
·
Stayed 2 nights
Car broke down and I have to stay overnight, convenient location. hotel looks good from outside, good parking spaces, quite. Inside small entrance duty floor, pool out of service. Room good, comfortable beds, shower duty, clog bathtub. Breakfast uncook porklinks, very basic.
Car broke down and I have to stay overnight, convenient location. hotel looks good from outside, good parking spaces, quite. Inside small entrance duty floor, pool out of service. Room good, comfortable beds, shower duty, clog bathtub. Breakfast uncook porklinks, very basic.
6
Dennis
Oct 19, 2023
·
Stayed 7 nights
The staff were very friendly - however we chose this hotel specifically for the heated indoor pool and hot tub however both were cold. Found out the heater was broken and had been for a while, No breakfast coffee brewed 2 of 6 days, no forks at breakfast 2 of 6 days, i've never stayed at a hotel where the front desk person also fixed breakfast, handicap shower seat hanging by screws, milk for breakfast was in an unsealed picture, only decaffe coffee for in room coffee maker, TV service down all one day,
The staff were very friendly - however we chose this hotel specifically for the heated indoor pool and hot tub however both were cold. Found out the heater was broken and had been for a while, No breakfast coffee brewed 2 of 6 days, no forks at breakfast 2 of 6 days, i've never stayed at a hotel where the front desk person also fixed breakfast, handicap shower seat hanging by screws, milk for breakfast was in an unsealed picture, only decaffe coffee for in room coffee maker, TV service down all one day,
4
Jenn
Oct 30, 2025
·
Stayed 2 nights
The room itself was fine. Comfortable, relatively clean. BUT, when I checked in, I wasn't greeted - just "ID please." Not very friendly. No info given about amenities or location of anything in the hotel. The first morning, went down for breakfast at 6:15a (scheduled to start at 6:00a), and it wasn't ready. The staff seemed surprised we wanted to eat. It got worse. There were no bowls for the cereal and no orange juice was available. I asked my dad to check later when he went down, and still no. We both asked about the deficiencies, and the staff said something about "the manager forget to order stuff." The next morning, the same, except now the toasted didn't even work, so we couldn't have bagels or toast either. The staff person did come fix the toaster after I complained, again. We were not impressed. Upon check-out the staff member offered us water for the road, at no charge, which WAS nice. But honestly, the damage was already done. We felt we had been bait-and-switched! Breakfast was advertised, but only barely provided. We definitely won't ever come back, and would not recommend.
The room itself was fine. Comfortable, relatively clean. BUT, when I checked in, I wasn't greeted - just "ID please." Not very friendly. No info given about amenities or location of anything in the hotel. The first morning, went down for breakfast at 6:15a (scheduled to start at 6:00a), and it wasn't ready. The staff seemed surprised we wanted to eat. It got worse. There were no bowls for the cereal and no orange juice was available. I asked my dad to check later when he went down, and still no. We both asked about the deficiencies, and the staff said something about "the manager forget to order stuff." The next morning, the same, except now the toasted didn't even work, so we couldn't have bagels or toast either. The staff person did come fix the toaster after I complained, again. We were not impressed. Upon check-out the staff member offered us water for the road, at no charge, which WAS nice. But honestly, the damage was already done. We felt we had been bait-and-switched! Breakfast was advertised, but only barely provided. We definitely won't ever come back, and would not recommend.
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AI-generated summary based on recent guest reviews
2
Nathan
4 weeks ago
·
Stayed 2 nights
The worst hotel I have ever stayed at. I will never be back to this or any other location.
The worst hotel I have ever stayed at. I will never be back to this or any other location.
8
Siboney
Aug 9, 2026
·
Stayed 1 night
The room was decent for the pricing, but it was a little dirty, and the hallways felt dirty and smelled awful. For the price I was able to deal with it.
The room was decent for the pricing, but it was a little dirty, and the hallways felt dirty and smelled awful. For the price I was able to deal with it.
2
Klaus
Aug 9, 2026
·
Stayed 4 nights
Pool closed, fixtures rusted, damaged walls, carpet, furniture, etc. Toilet seat broken, toilet paper holder crooked. The room smelled like smoke. Breakfast was stale and half the items were missing. We were there for four nights and they never turned over the room. Go across the street to the Hampton Inn. It's much better for the same price.
Pool closed, fixtures rusted, damaged walls, carpet, furniture, etc. Toilet seat broken, toilet paper holder crooked. The room smelled like smoke. Breakfast was stale and half the items were missing. We were there for four nights and they never turned over the room. Go across the street to the Hampton Inn. It's much better for the same price.
4
Ariana
Jul 24, 2026
·
Stayed 1 night
Checked into our room and our door had an opening at the top about 6inches. Had to relocate room where our key didn’t work. Pool was out of service which is why I booked this hotel specifically. Spent majority of my one night stay in the lobby trying to fix issues.
Checked into our room and our door had an opening at the top about 6inches. Had to relocate room where our key didn’t work. Pool was out of service which is why I booked this hotel specifically. Spent majority of my one night stay in the lobby trying to fix issues.
8
Garry
Jul 5, 2026
·
Stayed 1 night
Overall, the hotel was good. The stay was enjoyable. Only exception was the bathtub was in desperate need of caulking. Other than that, the room and bathroom were clean and comfortable.
Overall, the hotel was good. The stay was enjoyable. Only exception was the bathtub was in desperate need of caulking. Other than that, the room and bathroom were clean and comfortable.
Property Policies
FAQs about Comfort Suites Lewisville - Dallas
Is parking available at the property?
Yes, free self-parking is available on-site.
What are the check-in and check-out times?
Check-in is from 3:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, and additional charges may apply.
What accessibility features are available for guests with disabilities?
The property offers features such as elevators, wheelchair-accessible registration desk, public washrooms, and meeting spaces. There is also a pool hoist available on-site.
Where is the hotel located in relation to key landmarks?
The hotel is located in Lewisville, within a 10-minute drive of Grapevine Mills Mall and SEA LIFE Grapevine Aquarium. It is approximately 6.2 miles from LEGOLAND® Discovery Center and 7.2 miles from Lewisville Lake Environmental Learning Area.
What are the policies for guests staying with children?
Up to 2 children aged 18 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 74.45831210327148USD
- 2026-09-20: 64.62723328666686USD
- 2026-09-21: 69.74732164039611USD
- 2026-09-22: 70.94453233184814USD
- 2026-09-23: 70.93739036064147USD
- 2026-09-24: 70.93024401054382USD
- 2026-09-25: 82.9700004119873USD
- 2026-09-26: 86.93951764221191USD
- 2026-09-27: 65.81274796028137USD
- 2026-09-28: 70.96999996185302USD
- 2026-09-29: 70.96999996185302USD
- 2026-09-30: 70.94453233184814USD
- 2026-10-01: 69.96999700508117USD
- 2026-10-02: 85.96999614562988USD
- 2026-10-03: 85.96999614562988USD
- 2026-10-04: 64.96999973678588USD
- 2026-10-05: 70.96999996185302USD
- 2026-10-06: 70.96999996185302USD
- 2026-10-07: 70.96999996185302USD
- 2026-10-08: 70.96999996185302USD
- 2026-10-09: 111.96999420166014USD
- 2026-10-10: 106.9799939414978USD
- 2026-10-11: 65.96999831466674USD
- 2026-10-12: 70.96999996185302USD
- 2026-10-13: 70.96999996185302USD
- 2026-10-14: 70.96999996185302USD
- 2026-10-15: 70.96999996185302USD
- 2026-10-16: 83.96999898986816USD
- 2026-10-17: 85.96999614562988USD
- 2026-10-18: 69.96999700508117USD
- 2026-10-19: 70.96999996185302USD
- 2026-10-20: 70.96999996185302USD
- 2026-10-21: 70.96999996185302USD
- 2026-10-22: 70.96999996185302USD
- 2026-10-23: 98.96999517364502USD
- 2026-10-24: 97.58794711456298USD
- 2026-10-25: 66.9699968925476USD
- 2026-10-26: 70.96999996185302USD
- 2026-10-27: 70.96999996185302USD
- 2026-10-28: 70.96999996185302USD
- 2026-10-29: 70.96999996185302USD
- 2026-10-30: 86.96999472351074USD
- 2026-10-31: 85.96999614562988USD
- 2026-11-01: 65.22230267791748USD
- 2026-11-02: 70.96999996185302USD
- 2026-11-03: 70.96999996185302USD
- 2026-11-04: 70.96999996185302USD
- 2026-11-05: 70.96999996185302USD
- 2026-11-06: 87.9699933013916USD
- 2026-11-07: 87.9699933013916USD
- 2026-11-08: 65.96999831466674USD
- 2026-11-09: 70.96999996185302USD
- 2026-11-10: 70.96999996185302USD
- 2026-11-11: 70.96999996185302USD
- 2026-11-12: 70.96999996185302USD
- 2026-11-13: 89.98000060195922USD
- 2026-11-14: 89.9699992149353USD
- 2026-11-15: 65.96999831466674USD
- 2026-11-16: 70.96999996185302USD
- 2026-11-17: 70.96999996185302USD
- 2026-11-18: 70.96999996185302USD
- 2026-11-19: 70.96999996185302USD
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Cash deposit: USD 100 per accommodation, per stay
This property requires a credit or debit card authorization of USD 50 per stay, or USD 300 per stay in cash. Deposits are payable at check-in.
This property requires a credit or debit card authorization of USD 50 per stay, or USD 300 per stay in cash. Deposits are payable at check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Popular amenities
Parking
Non-Smoking Rooms
Business Center
Banquet Facilities
Luggage Storage
Designated Smoking Area
Services
Business Center
Banquet Facilities
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Activities
Outdoor Furniture
General
Non-Smoking Rooms
Vending Machines
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parking
Parking
Free Parking
Parking Onsite
Internet
Free Wi-Fi