Copper Queen Hotel & Casino

Always a great time here. Clean rooms, hottub and pool, absolutely fabulous!

I love staying here, the staff is extremely helpful and the rooms are great, super clean and comfy beds. Thebl pool and hot tub is great.

The JT's Steakhouse was excellent. The swimming pool and hot tub were very clean and not too chlorinated. Wonderful experience as a whole.

Hot cookies and bottomless soda for hotel guests. Awesome indoor pool area!

Casino in hotel that allows smoking. Smoking not allowed in rooms but they still smell of it. 24hr gambling, so noisy and a bit of a sketchy crowd. Pool/hot tub are right next to casino in open area, closed at 9pm. Not very relaxing or peaceful. Hot coffee/tea for breakfast. Nothing complimentary, restaurant over priced and slow service

Loved the easy check in, staff was friendly and great. I only wish the pool hours were a little longer especially since it is an Indoor pool

Hotel was nice, but when we went to swim, there were no towels, apparently you have to go to the front desk. Even after going to the front desk and asking, it still took them over 30min to get our family towels to dry off and walk across the street...When we went to take showers there was minimal hot water. We all ended up taking luke warm showers, which was super frustrating.

We pick this hotel because the pool and hot tub. We checked in and they put us in another building across the 4 lane hyway. My wife is having knee and hip issues and was looking forward to a good soaking. No changing rooms. I guess should be more disappointed with hotels. com who we booked with for not knowing this.

I love staying here, the rooms are always clean, the beds are comfy and it is convenient for everything, plus my little ones love the pool.

I liked the pool inside the hotel lobby. The room was clean and amenities provided were great!

Very clean and large room. Extremely helpful staff

It was clean and comfortable and they offered some simple but nice amenities.

Toilet didn’t work, shower bar fell off, no towels upon arrival, then found the previous guests towels on the back of the door. Hen we mentioned this upon checkout they did credit us $23.00 dollars. Didn’t like the smell of smoke when we checked in on the casino side of place.

Room was clean and comfortable. Price was good.

Faucet was broken, sheets were not clean, garbage behind night stand, TV didn’t work, we’re renovating kitchen and not informed when booking room, fridge froze food. Will never stay there again. Owner was supposed to call me back as he was not there during checkout. He never called despite leaving 2 messages.

Great place to stay!! Stayed here during for the polar express. Very nice and clean

Checked in last minute and night audit employee was great. Split motel with rooms across the street from main building. Bathroom wasn’t super clean. Mattress kind of old and moved a lot. Coupon for $4 off breakfast but not a single employee in the restaurant to help. Overall everything was ok.

Bed very comfortable, nice room could use a better cleaning . Bathroom floor dirty and stained chair.

I was very impressed. The rooms were clean and comfortable and it was very, very quiet. All staff that i encountered were super nice. I will definitely stay here again.

Room was clean and comfy.

Wi-Fi was weak and did not work at times in the separate building

Our room was right off the casino floor but we heard nothing!

All the staff were very nice. It was great to stay in a place where our pets could be with us. The steakhouse there offers fantastic burgers.

The staff was super friendly and the property was pretty clean. The only complaint that we had was that the beds need to be upgraded. The hotel was really fun with the pool and the set-up. We really enjoyed our stay.

It was a beautiful room, i loved the jetted tub!

Old and beat up. Horrible mattresses. Friendly staff.

The hotel is separate from the checkin point (across the street) from the casino. The room was massive!

My mattress was over used, to the point that there is a dimple in the center the size of a fat person

Bed was super soft. Not comfortable for me, but could be if you like a soft bed.

Clean room but right on the street so noisy from traffic

The staff were super nice. We stayed in the casino building, which was smoky, but there is another building across the street. Our room didn’t stink though. The breakfast was very good, large portions and the potatoes were some of the best I’ve had in a while at a hotel.

Easy to find and staff was friendly and knowledgeable about the area

Thank you for the amazing hospitality! Staff were wonderful😁

Check in was horrible..we traveled for a funeral. I made reservations for 3 nights, 6 adults 2 rooms, then after talking to family we decided to change from 3 nights to 2 nights. I then made an additional reservation for the same exact 6 adults, 2 nights. The only difference 2 nights instead of 3. I cancelled the 3 night reservation, then a couple days later called the property to confirm that the 3 night stay was canceled. The property confirmed that the 3 night was canceled and I asked to confirm the remaining reservation. She confirmed 2 nights, 6 adults, 2 rooms. Couple days later I called to see if we could get a newly needed accommodation. Was told that accommodation was not avaiable. No problem. Then asked if they could confirm reservation, again confirmed 2 nights, 6 adults, 2 rooms. Perfect! Then a week before we were to arrive I called to see if there was a fee for pets and let them know we would be traveling with our 4 pound Yorkie. No problem with that, then asked to confirm reservation, again 2 nights, 6 adults, 2 rooms! Great see you next week. Day of check in I get a call from my dad, how many rooms did you reserve? They are only seeing the canceled reservation for three nights…wait..WHAT?!!! He told me the only 2 room reservation in their system for us is for the canceled reservation and the active one is for only one room…?! We got our 2nd room but they were not same level or anywhere close to each other.

Some of thestaff was rude, aswell room not ready at check in time.

Staff was super friendly and helpful

Staff was very helpful and friendly. Quiet and clean room made the stay comfortable.

Staff at check-in was awesome! They accommodated a request to be in the main building, and it was much appreciated. The steak place was pretty good, too! The room was perfect except the knob on the bathtub in the room was broken. Other than that, another great stay at the Copper Queen!

We arrived at 2pm, which was supposed to be check in time. No rooms were ready. They said come back at 3. Still no rooms ready. They told us they would come get us from the casino as soon as our room was ready. At 3:30, we went back up to yhe front desk, and they were checki g people in. Was quite irritated that they didn't dp what they said. The room , once we actually got to check in, was nice, clean and comfortable.

Can't remember his name, but the front desk/casino cage staff was excellent. Asked him what to go do around town. We were upgraded to the main hotel, which was nice of them to do, but we specifically wanted a motel since we had our dog and would need to let them out, so he moved us back over to the annex building across the street with no problems. The bartender in the casino was also very nice and entertaining. Lost all my gambling money, but thems the breaks!

We stayed at Ramada in Ely for two nights. The hotel has a casino and our room, despite being near the casino, was quiet. We were not disturbed by any sounds from the casino. The room and bathroom were clean. We are traveling with our dog and while there was no where on the hotel gounds to walk, the road right next to the hotel is a neighborhood and we were able to walk here. Breakfast is not a not breakfast, it is a prepared bag with a breakfast sandwich and yogurt. A hot breakfast can be purchased via a buffet. Alll in all our stay was fine and I would stay here again.

Easy parking

It was quiet and close to restaurants.

Quite nice area

The hotel is separate from the checkin point (across the street) from the casino. The room was massive!

Clean room, comfy beds and close to everything

The site was hard to find since there is no signage out front and it is inside a casino. The room was comfortable.

We pick this hotel because the pool and hot tub. We checked in and they put us in another building across the 4 lane hyway. My wife is having knee and hip issues and was looking forward to a good soaking. No changing rooms. I guess should be more disappointed with hotels. com who we booked with for not knowing this.

The parking was great and it was centrally located.

Beds were comfortable. Close to the center of town. Friendly staff.

Staff were excellent. Room was clean and adequate. Only disappointment was the kitchen was closed for renovation so no hot breakfast, no dining options and no bar service … they did provide us with a bag breakfast which was ok. Coffee/tea was available in the lobby as well… not the same. We should have been warned prior to booking …

I had a king room and the bed was fantastic! 6 pillows and super comfortable. Room was clean and tidy. The restaurant (JT’s Steakhouse) was pleasantly surprising! I ate downstairs in the bar and Robin waited on me. She was great! Room filled up and I was never in need of anything. The ribeye steak was probably in my top five favorites. The scalloped potatoes, although maybe a touch salty, as they can be, were amazing! That meal was delicious. Robin also makes a great Old Fashioned!! The only issue for me is there was staff smoking on a bench right outside my room. Don’t care if they smoke but wish there was another place for them instead of right outside the rooms. That was the only downside. Staff was super friendly all night. I would definitely stay here again and would love to have another go at a rib eye!

The website advertises a continental breakfast. The owner has been told by the staff to update their website because of complaints but the owner fails to get it done. An exercise room is also advertised, but it is not available at the hotel. I would have to drive to an exercise facility down the road. The room is also noisy as highway 50 runs in front of the hotel.

This was our second stay and will not be our last. Property is well located with good parking. On-property restaurant, JT"s Steakhouse, is excellent. Pricing seems a little high for the community, but the value exceeds the price. My steak was delicious and so big that I could not finish it. JT's also does a great breakfast15% more expensive than Denny's, but 40% better.

Staff was very friendly and helpful. The restaurant inside the Hotel/Casino was excellent.

Good clean accommodations. Great staff…very helpful!! Would have loved to have had breakfast available in-house :(

Room was clean and comfortable, the steakhouse on property was fantastic, probably had the best old-fashioned I’ve ever had. The staff and servers were extremely friendly and did a great job to make sure that we were comfortable and happy. Definitely plan on staying there again.

No breakfast as advertised and PROMISED by Expedia

Very pleased with our room and the hotel. Food at the restaurant was excellent!

Good for short stay. The steak house has good beef no one know how to cook them plus vegetables where bad and when we told server are dissatisfaction we were told the locals liked them.