What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately EUR 21.00 per person.

Are pets allowed at the property?

Pets are allowed with a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee of EUR 15, subject to availability.

What is the location of the property in relation to key landmarks?

The property is located in Charlottenburg, within a 5-minute drive of Kurfürstendamm and Zoo Berlin. It is 2.6 mi (4.2 km) from Messe Berlin and 2.8 mi (4.5 km) from Brandenburg Gate.

What are the policies for guests staying with children?

Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Garner Hotel Berlin - Charlottenburg by IHG | Book like an insider

What guests think

Across recent reviews of Garner Hotel Berlin - Charlottenburg, an IHG Hotel, guests often like the clean, modern rooms and value, but flag recurring drawbacks: a frequently closed sauna, limited parking, and uneven experiences with the front desk.

Room size ranges from very spacious to small, with some corridor or lift noise and in-room kettles usually absent unless requested. The location is quiet but not central, with handy bus connections and a longer walk to the U-Bahn. Breakfast quality and variety receive praise, though crowding, service, and price divide opinion. Expect a modern, practical base with a few operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The sauna is repeatedly reported out of service or charged, and the bar is sometimes closed. There is no on-site parking and nearby public spaces can be hard to find.

Related guest reviews

8

Hans-Joachim

18 Jul 2023

·

Stayed 2 nights

die Bar war geschlossen, Getränke mussten wir uns anderweitig besorgen. das Frühstücksbuffet kann sich sehen lassen

8

Jana

22 Nov 2025

·

Stayed 1 night

Das Zimmer sauber und ordentlich. Etwas klein aber für unserer Zwecken, eine Dienstreise , völlig ausreichend. Sehr nettes Personal. Und wirklich auch sehr gutes , abwechslungsreiches, Frühstück. Allerdings ist die Parkplatzsituation ,rund um das Hotel , sehr sehr problematisch.

6

Daniel Marian

26 May 2025

·

Stayed 2 nights

Haare in den Betten bei Ankunft, Zimmer wurde bei 2 Nächten Aufenthalt nicht gereinigt, Duschkopfhalterung defekt, Sauna defekt.

10

Anesa

24 Aug 2025

·

Stayed 2 nights

Allt var bra! Som förväntat. Nackdel om man kommer med bil är att det inte finns parkering tillhörande, men det vet man när man bokar.

4

Markus

25 Nov 2023

·

Stayed 1 night

Keine Parkplatzmöglichkeiten

2

Stephan

24 Feb 2025

·

Stayed 1 night

Sauna geht nicht, rezeption kann nicht sagen, wo das nächste parkhaus ist. Weder das Hotel, noch Hotels.com kann eine Rechnung ausstellen, ich war beruflich da und bleibe daher nun auf meinen Kosten hängen. Stunden lange Diskussionen und man wird nur auf den jeweilig anderen verwiesen. Bei Hotels.com bleibt man auch meist mit einem Bot in Kontakt... absolute Katastrophe

8

Jerry

4 Feb 2025

·

Stayed 11 nights

I was disappointed that the free/included breakfast was 16 euro. The sauna was also out of service and would have been an extra charge. I choose hotels based on services included, 16 euro is expensive for the breakfast they provided The hotel also changed names, probably ownership as well, but hotels.com didn’t tell me.

8

Jakub

4 Mar 2025

·

Stayed 1 night

Sauna war nicht im Betrieb

4

Oliver

22 Oct 2023

·

Stayed 4 nights

Zuerst wurde mir ein belegtes Zimmer gegeben, dann hat man 3 Nächte lang mein Geschirr ( 3 Tassen 3 Gläser) nich mitgenommen. Am vierten Abend wurde behauptet, dass die Bar geschlossen wäre, obwohl ich drei Abende vorher immer eine Flasche alkoholfreies Hefe Weizen bekommen habe. -> vier Nächte für über 700 € und im ganzen Haus, nicht die Möglichkeit, um sich eine Flasche Wasser oder etwas zu trinken zu holen. Das einzig positive ist das relativ freundliche Personal und ein gutes Frühstücksbuffet.

2

Hasan Emad

21 Feb 2024

·

Stayed 4 nights

Completely different from description. The sauna does not work. The room has not been cleaned within 3 days. The hot air conditioner does not work. It is cold all the time

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms very clean, but there are repeated reports of hairs, odors, and missed housekeeping during stays, with occasional minor maintenance issues.

Related guest reviews

10

Andrea and Shanna

19 May 2025

·

Stayed 3 nights

Clean room, friendly staff

10

Peter

8 Oct 2023

·

Stayed 1 night

Das Select Hotel Franklinstrasse liegt nicht gerade mitten in Berlin, überzeugt aber durch seine großzügige Gestaltung, ausreichend große Zimmer, absolut hervorragende Sauberkeit und einen außerordentlich freundlichen Service. Sowohl an der Rezeption wie auch im Frühstücksrestaurant wurden alle Anliegen und Wünsche schnell und freundlich bearbeitet. Zwar gibt es keinen eigenen Hotelparkplatz, aber im Umfeld sollten genügend freie Parkkapazitäten zu finden sein. Ich würde das Haus jederzeit weiter empfehlen.

8

Jürgen

17 Dec 2023

·

Das Hotel war im Allgemeinen ganz in Ordnung jedoch, wie oben genannt, war, die Sauberkeit des Hotels mangelhaft ebenso war die Lage des Hotels nicht sehr günstig. Es war sehr schmutzig draußen. Die Lobby des Hotels war ganz in Ordnung und sauber. Das Personal in der Lobby war auch sehr nett doch das Putzpersonal hat nicht vernünftig sauber gemacht und obwohl Blut an der Bettdecke war, wurde sie nicht gewechselt. obwohl es ein Doppelbett war, ist man immer in der Mitte durchgerutscht. Es wurden Gegenstände vom vorherigen Besucher im Schrank vergessen und vom Personal nicht entsorgt. doch es war ziemlich ruhig im Hotel man wurde nicht gestört.

6

Daniel Marian

26 May 2025

·

Stayed 2 nights

Haare in den Betten bei Ankunft, Zimmer wurde bei 2 Nächten Aufenthalt nicht gereinigt, Duschkopfhalterung defekt, Sauna defekt.

10

roberta

16 Oct 2023

·

Stayed 3 nights

ho usufruito solo del pernottamento (3 notti) ambiente nuovo e pulito

10

Christian

26 Jan 2026

·

Stayed 1 night

Alles war sauber und in Ordnung

10

Neda

3 Dec 2023

·

Stayed 1 night

Zimmer schön, Sauberkeit gut

4

Dagmar

3 Jan 2025

·

Stayed 1 night

Das Zimmer / Bad waren nucht Sauber

2

Christine

7 Mar 2025

·

Stayed 1 night

Wir hatten eine verbindliche, vor Anreise bezahlte Zimmerreservierung. Als wir nach Mitternacht einchecken wollten, stand das Zimmer nicht zur Verfügung, wir wurden aufgefordert uns ein anderes Hotel zu suchen. Nach langer Diskussion haben wir ein anderes Zimmer bekommen. In dem Zimmer waren fleckige Gardinen und Haarbüschel in der Dusche.

10

Pavreet

1 Dec 2025

·

Stayed 3 nights

Clean room and friendly staff

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, with many noting spacious layouts. Others find them small with tiny showers, some corridor or lift noise, and limited in-room amenities such as kettles unless requested.

Related guest reviews

8

Christian

29 May 2025

·

Stayed 2 nights

Gutes Frühstück, nettes Personal. Kleines zimmer

6

Anna

23 Jan 2023

·

Stayed 1 night

Mycket hård säng! Jag fick ett par extra täcken som extra madrass och det hjälpte lite. Baren var stängd lördag kväll när vi såg fram emot ett glas vin. Det var väldigt lyhört ut mot korridoren. Bra service i receptionen.

8

Geoff

29 Oct 2024

·

Stayed 6 nights

Check in was good, and whilst room was very good, it lacked kettle, coffee etc until requested. Access via lift and numerous doors was convoluted and not user friendly. Cleaning was average, particularly on weekends.

6

Yaman

15 Dec 2024

·

Stayed 2 nights

Unterkunft günstig und gut. Im Zimmer alles was man braucht. Sauberkeit in Ordnung, leider war es sehr laut und hellhörig. Personal sehr freundlich.

6

sean

11 Jun 2025

·

Stayed 3 nights

No coffee facilities in room. No kettle. Nothing. Shower is tiny. Room is small. Location is good.

10

Aleksandrs

15 Mar 2025

·

Stayed 6 nights

Хорошая локация для дневных экскурсий. Просторный номер для путешествия в Берлин с детьми.

10

Luke

16 Apr 2025

·

Stayed 5 nights

Lovely hotel, spacious room on the 5th floor. Can be noisy at times with the lift/doors closing etc. Great location, we hired Lime scooters which were always parked outside the hotel; got everywhere we needed in Berlin within a 20 minute scooter ride. Polite and helpful staff at front desk. Signed us up as an IHG member to get a later (2pm) checkout for free. Nearby Edeka supermarket was a 3 min scooter ride away which has anything you need. Lots of restaurants on UberEats that deliver to hotel. Uber to/from airport is 35 min journey for €40-50. Thanks again.

6

Alireza

24 Sept 2023

·

Stayed 3 nights

Hvis du ønsker et sted at sove et par timer og videre er denne hotel okay. Seng var ikke den bedste, lille brusekabine og meget lille værelse.

8

Mark

23 Feb 2026

·

Stayed 2 nights

The room was a fabulous size.

10

Martin

13 Apr 2025

·

Stayed 1 night

Sehr nettes Personal. Schönes großes Zimmer zu einem guten Preis bekommen.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service feedback is split: many describe friendly, helpful staff and smooth check-in, but several report rude or unprofessional reception, poor communication, and occasional billing or reservation issues.

Related guest reviews

2

Henok

20 Jul 2024

·

Stayed 3 nights

Unprofessional employees

6

Jaet Anais Escareño

25 Jan 2024

·

Stayed 2 nights

Tuve un pequeño incidente al llegar. Llegamos en la noche (11:00 pm) y estaba un chico en l recepción que no tenía uniforme, quiso engañarnos, nos decía que debíamos pagar 44 euros por concepto de “propina” para el personal del hotel. Que no era su culpa y le reclamara a Expedia. Fue muy grosero. Después de un rato de decirle que ya habíamos pagado todo y que era mucho dinero, accedimos a pagar, pero con la condición de que hablaríamos con el gerente al día siguiente. En ese momento le habló a otra persona y cambió la versión, eran 4.43 euros por impuestos (que era lo que venía en Expedia que debíamos pagar) y cambió a ser tímido y amable. Al día siguiente y los posteriores nos dimos cuenta que los demás recepcionistas eran muy amables y tenían uniformes. Nunca volvimos a ver al chico, pero es importante tener en claro cuánto es el impuesto y no dejarse engañar.

2

Henok

21 Jul 2024

·

Stayed 1 night

I had an extremely unpleasant experience with one of your front desk employees, Lozar . I found Lozar to be exceptionally rude and unprofessional in their interactions with me. Despite my attempts to address my concerns calmly and respectfully, I was met with resistance and hostility. This kind of behavior is entirely unacceptable and not reflective of the standards I expect from a reputable establishment like yours. The details of the incident are as follows

6

Abhishek

28 May 2025

·

Stayed 3 nights

Great rooms but the (male) staff are quite unfriendly at the reception. The lady who helped with my check in on the other hand was fantastic.

2

Thomas

5 Jan 2026

·

Stayed 2 nights

Extremely unfriendly guy in the reception when checking in. Didn’t even say Hi or Welcome. Also he insisted on the extra 20 euro for wanting to check in at 14:50 (original check in time 15) despite us arriving at 13:00 and said we can wait and we’ll go for lunch in the meantime. To say that 10 min before is just ridiculous. Also booked two rooms wich we wanted next to each other because of children. Ende upp with separate rooms but one was connected to other room with other guests with a locked but thin door between. One of the worst stays in recent years. Avoid at all costs.

10

Luke

16 Apr 2025

·

Stayed 5 nights

Lovely hotel, spacious room on the 5th floor. Can be noisy at times with the lift/doors closing etc. Great location, we hired Lime scooters which were always parked outside the hotel; got everywhere we needed in Berlin within a 20 minute scooter ride. Polite and helpful staff at front desk. Signed us up as an IHG member to get a later (2pm) checkout for free. Nearby Edeka supermarket was a 3 min scooter ride away which has anything you need. Lots of restaurants on UberEats that deliver to hotel. Uber to/from airport is 35 min journey for €40-50. Thanks again.

10

Kaiser

8 Aug 2025

·

Stayed 1 night

The hotel we stayed at is wonderful, the staff are very friendly, especially Timo at the reception, who is very polite and helpful. The hotel is calm and comfortable. I definitely recommend it.

10

Michael

11 Jun 2024

·

Stayed 2 nights

Very nice hotel with great breakfast. The rooms are very clean and the staff friendly and helpful. The location is great. Zoo is 15min to walk, in the other direction are plenty of nice restaurants.

10

Karwan

26 Aug 2023

·

Stayed 3 nights

Fantastic service from the staff, helpful. The breakfast was so good, large selection. Only good about the hotel, recommended.

4

Annica

27 Jul 2025

·

Stayed 4 nights

Very rude staff. Gave no information while checking in and was very rude and nonchalant when asking for service. One member of the staff was friendly and that made it a bit better. Other than that it was a ok hotel but wont be living there again only because of the personal.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Quiet but not central, with nearby bus links that make getting around easy; the U-Bahn is a longer walk and some find sights a bit far.

Related guest reviews

10

Jonathan

22 Nov 2024

·

Stayed 1 night

Excelente hotel e instalaciones, considerar que está un poco retirado de atracciones pero fuera de ello fue perfecto.

10

LESLIE

15 Jul 2024

·

Stayed 4 nights

great hotel, easy to get to centre of berlin, nice quiet area

8

Wyatt

18 Dec 2023

·

Stayed 2 nights

Close to a bus stop making travelling around Berlin super easy

10

Luke

16 Apr 2025

·

Stayed 5 nights

Lovely hotel, spacious room on the 5th floor. Can be noisy at times with the lift/doors closing etc. Great location, we hired Lime scooters which were always parked outside the hotel; got everywhere we needed in Berlin within a 20 minute scooter ride. Polite and helpful staff at front desk. Signed us up as an IHG member to get a later (2pm) checkout for free. Nearby Edeka supermarket was a 3 min scooter ride away which has anything you need. Lots of restaurants on UberEats that deliver to hotel. Uber to/from airport is 35 min journey for €40-50. Thanks again.

10

John

12 Jul 2023

·

Stayed 2 nights

Hotellet er placeret relativt tæt på centrum i rolige omgivelser og kun et par hundrede meter fra bus, så det er nemt at komme omkring. Der er fri parkering i området.

8

Karla patricia

13 Dec 2022

·

Stayed 2 nights

Hotel acogedor y limpio, si que es cierto que está apartado del centro, a una media hora pero está bien conectado

8

Lea-Celina

23 Mar 2025

·

Stayed 1 night

Gutes Preis-Leistungsverhältnis. Lage nicht besonders zentral.

8

Barbara

19 Dec 2024

·

Stayed 1 night

Gute Verkehrsverbindungen

10

James

28 Oct 2024

·

Stayed 1 night

Nice clean and quiet place. About 5 minutes walk to transit.

8

Jonathan

11 Jul 2024

·

Stayed 1 night

Hotel was convenient and close to transportation.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for quality and variety, including some gluten-free options, but several guests find it expensive with occasional crowding and slow replenishment; bar service is sometimes unavailable.

Related guest reviews

8

Longfei

4 Jan 2024

·

Stayed 2 nights

Frühstück ist teuer.

8

Susann

2 Mar 2025

·

Stayed 1 night

Sehr gutes Bett und vielfältiges Frühstück

10

Senta

24 Nov 2025

·

Stayed 3 nights

Das Frühstück war überraschend toll. Wir waren positiv überrascht vom ganzen Hotel. Preis-Leistung top.

8

Petra

6 Apr 2025

·

Stayed 1 night

Preis/Leistungsverhältnis gut Frühstücksauswahl sehr gut

6

Nadin

6 Apr 2025

·

Stayed 1 night

Das Frühstück ist seinen Preis leider nicht wert. Das Personal war außerdem nicht sehr kommunikativ. Nur auf Nachfragen wurden Details zum Check-Out und Frühstückszeiten beantwortet

10

Maisofy

18 May 2025

·

Stayed 2 nights

Es war alles super, Personal war freundlich und es standen keckes und Wasser für die Gäste zur Verfügung. Frühstück war gut, an sich von allem etwas. Vegane Alternativen gab es nicht so viel und dafür das es Basic war ist 19€ schon etwas teuer.

6

Philipp

8 Sept 2024

·

Stayed 1 night

Sauberkeit war in Ordnung, das „Doppelbett“ rutscht auseinander ( 2 Einzelbetten), beim Frühstück telefonieren die Gäste ( Chinesisch ) am Tisch und der Service ziemlich unruhig, insgesa War’s bei. Frühstück hektisch und laut erinnert eher an den Bahnhof. Den Preis mit insgesamt 300€ pro Nacht halte ich für völlig überzogen. 80€ pro Nacht wären in Ordnung

6

Angelika

8 Apr 2025

·

Stayed 3 nights

Die Servicekräfte konnten nicht wirklich die Fragen beantworten wie z.B. wann die Zimmer gereinigt werden. Beim Frühstück wurde das benutzte Geschirr nicht zeitnah abgeräumt und es wurde nicht rechtzeitig essen nachgelegt. Viele fanden so keinen Platz.

10

Karwan

26 Aug 2023

·

Stayed 3 nights

Fantastic service from the staff, helpful. The breakfast was so good, large selection. Only good about the hotel, recommended.

10

Louise

12 Apr 2025

·

Stayed 1 night

Clean, bright and modern. Near bus stops so easy to get to other parts. Great breakfast buffet.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $117	16 $93	17 $102
18 $73	19 $112	20 $274	21 $169	22 $117	23 $102	24 $102
25 $73	26 $92	27 $92	28 $102	29 $92	30 $86	31 $79

Su	Mo	Tu	We	Th	Fr	Sa
1 $87	2 $97	3 $126	4 $136	5 $135	6 $101	7 $94
8 $74	9 $107	10 $126	11 $153	12 $110	13 $92	14 $85
15 $83	16 $100	17 $119	18 $110	19 $122	20 $91	21 $91
22 $83	23 $100	24 $119	25 $110	26 $110	27 $90	28 $90
29 $83	30 $100

Garner Hotel Berlin - Charlottenburg by IHG

About this property

Location

Room options

Standard Room, 1 Queen Bed with Sofa Bed (Up to 3 Adults)

Standard Room, 2 Twin Beds

Standard Room, 1 Queen Bed, Accessible

Premium Room, 2 Twin Beds, Accessible

Standard Room, 1 Queen Bed

Standard Room

Standard Room, Multiple Beds (Up to 3 Adults)

Premium Room, Multiple Beds (Up to 3 Adults)

Standard Room, Multiple Beds (Premium)

Standard Room, 1 Twin Bed

Guest reviews of Garner Hotel Berlin - Charlottenburg by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Garner Hotel Berlin - Charlottenburg by IHG

Prices for upcoming dates