K'uyen Boutique Hotel
From
104 US$
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From
104 US$
/ noche
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes. La diversión está asegurada en este alojamiento, que ofrece una piscina al aire libre y bicicletas de alquiler. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y...
Servicios
Relájate en el spa completo, que ofrece masajes. La diversión está asegurada en este alojamiento, que ofrece una piscina al aire libre y bicicletas de alquiler. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de bodas.
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Si tienes hambre, pasa por uno de los 2 restaurantes de este hotel. Apaga la sed con tu bebida favorita en el bar o lounge. Se ofrece un desayuno continental gratuito todos los días de 08:00 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 25 habitaciones con aire acondicionado, máquina de café espresso y Smart TV. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales digitales. El cuarto de baño está provisto de ducha, cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen caja fuerte y servicio de descubierta, además de un servicio de limpieza disponible todos los días.
Ubicación
Si decides alojarte en K'uyen Boutique Hotel, te encontrarás en una fantástica zona de Tulum (Barrio Zama) y estarás a menos de 15 minutos en coche de Ruinas mayas de Tulum y Playa de Tulum. Además, este hotel spa se encuentra a 19 km de Parque Xel-Há y a 10 km de Reserva de la biosfera Sian Ka'an.
Qué hay cerca
Parque del Jaguar(0.8 millas)
Centro comercial Hunab Lifestyle Center(0.8 millas)
Parque Dos Aguas(1 millas)
Hospital de Tulum(1.1 millas)
Acceso al Parque Jaguar(1.8 millas)
Parque Nacional Tulum(1.9 millas)
Mirador Jaguar Tulum(1.9 millas)
Centro de salud y bienestar Holistika Art Walk(1.9 millas)
Cenote Esqueleto(2.2 millas)
Cenote Calavera(2.2 millas)
Torre de Tulum(2.4 millas)
Museo SFER IK(2.5 millas)
Playa pública Las Palmas(2.8 millas)
Playa de Tulum(3 millas)
Ruinas mayas de Tulum(3.1 millas)
Aeropuerto Internacional de Tulum (TQO)(25.9 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(74.4 millas)
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Ubicación
Calle Balam Dzakab 77760, Barrio Zama, Tulum, Tulum, Estado de Quintana Roo, México
Parque del Jaguar (0.8 millas)
Centro comercial Hunab Lifestyle Center (0.8 millas)
Parque Dos Aguas (1 millas)
Hospital de Tulum (1.1 millas)
Acceso al Parque Jaguar (1.8 millas)
Parque Nacional Tulum (1.9 millas)
Opciones de habitación
14
Ático Deluxe, 1 cama de matrimonio grande, piscina privada
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independientePiscina privada
22
Suite de lujo, 1 habitación
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)CocinaPiscina privadaPiscina de inmersión
18
Habitación estándar, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
11
Ático, 1 cama de matrimonio grande, piscina privada
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independientePiscina privada
Guest reviews of K'uyen Boutique Hotel
8.8
Fabuloso
Basado en 169 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Según las reseñas más recientes, el K'uyen Boutique Hotel es elogiado por estancias tranquilas y confortables, un personal amable y habitaciones limpias y espaciosas, mientras que las críticas se centran en la ubicación remota o difícil de encontrar, las piscinas pequeñas o no climatizadas y algunos fallos en el servicio o el mantenimiento.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Según las reseñas más recientes, el K'uyen Boutique Hotel es elogiado por estancias tranquilas y confortables, un personal amable y habitaciones limpias y espaciosas, mientras que las críticas se centran en la ubicación remota o difícil de encontrar, las piscinas pequeñas o no climatizadas y algunos fallos en el servicio o el mantenimiento.
Muchos huéspedes valoran la ubicación en la azotea y las piscinas privadas, aunque estas son más para relajarse que para nadar, y algunos informan de problemas de mantenimiento o falta de calefacción. El desayuno recibe elogios con frecuencia, pero la calidad general y los precios de la comida son inconsistentes. El entorno es tranquilo pero algo apartado, con varias personas mencionando obras cercanas, paseos de 10 a 25 minutos hacia zonas más animadas y alguna dificultad ocasional para orientarse con el GPS. En general, es ideal para viajeros que buscan la calma por encima de una ubicación frente a la playa.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
La piscina y el bar/restaurante en la azotea son apreciados, pero son pequeños, y las piscinas (incluidas las privadas) suelen estar sin calefacción y con problemas de mantenimiento ocasionales. Hay alquiler de bicicletas disponibles, pero necesitan un mejor mantenimiento y no hay ascensor.
Reseñas de huéspedes relacionadas
8
Fernando Jimenez
7 ene 2026
·
Se alojó 3 noches
Elevado el costo para lo que ofrece el hotel. Las albercas no tienen agua calinete. El cuarto que rente tenia una pequeña alberca y tampoco manejaba caldera. Y pagar por eso sin poder usarla creo que no los vale. Adicional a eso la primer noche no realizaron la limpieza y les tuve que preguntar porque no lo hicieron y hasta ese momento me dijeron que porque se les daño algo de lavanderia lo cual lo veo injusticado porque ni siquiera recogieron o tendieron la cama.
Elevado el costo para lo que ofrece el hotel. Las albercas no tienen agua calinete. El cuarto que rente tenia una pequeña alberca y tampoco manejaba caldera. Y pagar por eso sin poder usarla creo que no los vale. Adicional a eso la primer noche no realizaron la limpieza y les tuve que preguntar porque no lo hicieron y hasta ese momento me dijeron que porque se les daño algo de lavanderia lo cual lo veo injusticado porque ni siquiera recogieron o tendieron la cama.
8
Deshante
5 ago 2024
·
Se alojó 3 noches
I really enjoyed my stay. only thing I would say is it’s no elevator
I really enjoyed my stay. only thing I would say is it’s no elevator
6
Daniella
14 dic 2025
·
Se alojó 2 noches
El personal es amable, la habitación esta muy bien, la ubicaciónes buena y un lugar tranquilo y seguro. El restaurante es bueno, tanto bebidas y comidas. Mis comentarios puntuales a mejorar son : 1.Renta de las bicicletas. Tuve un percanse. Se le salio el pedal 3 veces a la bicicleta y perdi 2horas en que lo resolvieran. Un mantenimiento preventivo para evitar estos temas seria lo ideal. 2. Me pidieron dejar un voucher por 2.000 MXN y dijeron que al check out se reflejaria la cancelación. Sabiendo que pudiera haber unos dias extra que mi banco reflejara el movimiento... sin embargo este monto se cargo a mi tarjeta (cargo aprobado ) y tuve que insistir mucho para que me devolvieran mi dinero; afortunadamente después fe 1 mes se resolvió el problema.
El personal es amable, la habitación esta muy bien, la ubicaciónes buena y un lugar tranquilo y seguro. El restaurante es bueno, tanto bebidas y comidas. Mis comentarios puntuales a mejorar son : 1.Renta de las bicicletas. Tuve un percanse. Se le salio el pedal 3 veces a la bicicleta y perdi 2horas en que lo resolvieran. Un mantenimiento preventivo para evitar estos temas seria lo ideal. 2. Me pidieron dejar un voucher por 2.000 MXN y dijeron que al check out se reflejaria la cancelación. Sabiendo que pudiera haber unos dias extra que mi banco reflejara el movimiento... sin embargo este monto se cargo a mi tarjeta (cargo aprobado ) y tuve que insistir mucho para que me devolvieran mi dinero; afortunadamente después fe 1 mes se resolvió el problema.
8
Rachell
31 may 2023
·
Se alojó 3 noches
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
10
Tim
1 jun 2024
·
Se alojó 2 noches
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
10
Christopher
11 sept 2024
·
Se alojó 3 noches
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
10
Pearl
3 mar 2024
·
Se alojó 1 noche
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
8
Natalia
19 jul 2023
·
Se alojó 1 noche
There were no elevator. You have to bring your bag up through the stairs. So inconvenient. Taxi there is $30 for 12 min drive. It’s ridiculous
There were no elevator. You have to bring your bag up through the stairs. So inconvenient. Taxi there is $30 for 12 min drive. It’s ridiculous
10
ERLLY
30 abr 2024
·
Se alojó 4 noches
Property is Clean and has all amenities to be in a safe environment. The property is about a 25min walk to the main strip, so a rental car is recommended, however they can rent bicycles to move around in town, and they also have cab services available. I would return!
Property is Clean and has all amenities to be in a safe environment. The property is about a 25min walk to the main strip, so a rental car is recommended, however they can rent bicycles to move around in town, and they also have cab services available. I would return!
8
Jaime
18 dic 2024
·
Se alojó 1 noche
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es un punto fuerte, con muchos huéspedes que describen las habitaciones y las zonas comunes como muy limpias. Algunos mencionan olores a humedad o una limpieza que no fue tan exhaustiva.
Reseñas de huéspedes relacionadas
10
Luis
2 sept 2024
·
Se alojó 2 noches
I was there for two nights only, I had no time to enjoy hotel's facilities but in general it looks clean and pretty.
I was there for two nights only, I had no time to enjoy hotel's facilities but in general it looks clean and pretty.
8
Aira Ivette
30 sept 2023
·
Se alojó 4 noches
Muy limpio y bien acondicionado
Muy limpio y bien acondicionado
10
jonathon
25 oct 2023
·
Se alojó 4 noches
Clean,quiet
Clean,quiet
10
Maria
27 ago 2025
·
Se alojó 5 noches
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
10
laura
10 feb 2024
·
Se alojó 3 noches
To me, cleanliness is extremely important, and this hit the mark in every way Also, staff very helpful. Also international clientele and fun to talk to people at breakfast and in the evening very well lit rooms. Minimalist, but everything you need is there And bed extremely comfortable.
To me, cleanliness is extremely important, and this hit the mark in every way Also, staff very helpful. Also international clientele and fun to talk to people at breakfast and in the evening very well lit rooms. Minimalist, but everything you need is there And bed extremely comfortable.
10
Rainara
13 ene 2024
·
Se alojó 6 noches
Stuff friendly and helpful and property very clean. I supper recommended this stay!!!
Stuff friendly and helpful and property very clean. I supper recommended this stay!!!
10
Erika Gabriela
10 dic 2025
·
Se alojó 5 noches
La limpieza, la amabilidad y la atención de todo el personal y los servicios que ofrecen de excelente calidad
La limpieza, la amabilidad y la atención de todo el personal y los servicios que ofrecen de excelente calidad
6
David
21 ago 2025
·
Se alojó 1 noche
Olor a humedad en el cuarto, no se siente limpio. La construcción demasiado austera, alberca privada no es privada, muy poca luz en el cuarto, parece que me vendieron en $90 pesos una botella de "Agua de Piedra" rellenada porque la trajeron abierta. Honestamente no me gustó
Olor a humedad en el cuarto, no se siente limpio. La construcción demasiado austera, alberca privada no es privada, muy poca luz en el cuarto, parece que me vendieron en $90 pesos una botella de "Agua de Piedra" rellenada porque la trajeron abierta. Honestamente no me gustó
10
Julio
6 sept 2023
·
Se alojó 3 noches
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
10
Gina
13 oct 2024
·
Se alojó 5 noches
The hotel was quiet, quaint and very clean in a safe area. The staff was extremely polite, friendly and helpful which was appreciated. We booked here after arriving in Tulum and finding our original booking nothing like advertised (dirty, poorly upkept and not feeling safe). We immediately had to leave and find different accommodations, so glad we stumbled across the K'uyen Hotel and they were able to make our trip to Tulum a good experience after such a bad start. Thank you for a great time!
The hotel was quiet, quaint and very clean in a safe area. The staff was extremely polite, friendly and helpful which was appreciated. We booked here after arriving in Tulum and finding our original booking nothing like advertised (dirty, poorly upkept and not feeling safe). We immediately had to leave and find different accommodations, so glad we stumbled across the K'uyen Hotel and they were able to make our trip to Tulum a good experience after such a bad start. Thank you for a great time!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son espaciosas, elegantes y cómodas, con aire acondicionado potente y Wi‑Fi generalmente fiable; algunas suites añaden terrazas o piscinas privadas. Como inconvenientes se señalan las paredes finas o las puertas de conexión, problemas ocasionales en el baño o con la temperatura del agua y cortes de energía raros.
Reseñas de huéspedes relacionadas
10
johan
21 mar 2024
·
Se alojó 5 noches
Vi bodde i PH2 vilket kanske är nästa rummet. Högst upp med egen minipool och egna solstolar med stor terass. Bra AC med bra wifi. Underbara sängar och två dushar varav en uteregn dusch. ( lite lågt vattentryck där, men skönt ändå) Rummet går inte att få bättre Trevlig personal och ok frukost. Du går bordservering med frukttallrik, rostat bröd med smör/marmelad. Stekt ägg i olika format samt kaffe/te. Du blir mätt. Restaurang finns med visst utbud. Vi och de flesta äter på restaurangerna runt om, du kan gå dit, 10-15 minuter promenad. Själva området är lugnt och lite öde få det är nybyggt och allt inte slutsålt/exploaterat. Det är säkert att röra sig, även om det är lite öde. Taxi är dyrt i områdena så vi hyrde scooter. 5 min ner till stranden och till centrum. Tips, ta ADO bussen (modern direktbuss) om du skall till cancun airport. Boka på appen el på busstation. Hotellet kan verkligen rekommenderas och jag kan rekommendera beachcluben Playa Paraisio som är mest prisvärd och på bästa stranddelen. Lugnt ställe utan värsta partyt.
Vi bodde i PH2 vilket kanske är nästa rummet. Högst upp med egen minipool och egna solstolar med stor terass. Bra AC med bra wifi. Underbara sängar och två dushar varav en uteregn dusch. ( lite lågt vattentryck där, men skönt ändå) Rummet går inte att få bättre Trevlig personal och ok frukost. Du går bordservering med frukttallrik, rostat bröd med smör/marmelad. Stekt ägg i olika format samt kaffe/te. Du blir mätt. Restaurang finns med visst utbud. Vi och de flesta äter på restaurangerna runt om, du kan gå dit, 10-15 minuter promenad. Själva området är lugnt och lite öde få det är nybyggt och allt inte slutsålt/exploaterat. Det är säkert att röra sig, även om det är lite öde. Taxi är dyrt i områdena så vi hyrde scooter. 5 min ner till stranden och till centrum. Tips, ta ADO bussen (modern direktbuss) om du skall till cancun airport. Boka på appen el på busstation. Hotellet kan verkligen rekommenderas och jag kan rekommendera beachcluben Playa Paraisio som är mest prisvärd och på bästa stranddelen. Lugnt ställe utan värsta partyt.
6
Bruce
13 ene 2025
·
Se alojó 4 noches
Limited food options nearby, coupled with paper thin walls leads to a pretty uncomfortable stay. Additionally, the room provided a door to another room that inexplicably had a one way lock only, meaning they could enter our room at any time. The water in the shower would be warm for approximately 5 minutes before turning rather tepid.
Limited food options nearby, coupled with paper thin walls leads to a pretty uncomfortable stay. Additionally, the room provided a door to another room that inexplicably had a one way lock only, meaning they could enter our room at any time. The water in the shower would be warm for approximately 5 minutes before turning rather tepid.
8
Ben
26 sept 2023
·
Se alojó 6 noches
I loved the room. It clean comfortable and spacious. But most of all they honored my request for a special occasion and it was outstanding. Couldnt ask for anything more. Its a small team but they make a very big impact. Only con is that the suite should be equipped with a microwave or one should be provided upon request and more pots and pans for cooking. A very pleasant stay nonetheless.
I loved the room. It clean comfortable and spacious. But most of all they honored my request for a special occasion and it was outstanding. Couldnt ask for anything more. Its a small team but they make a very big impact. Only con is that the suite should be equipped with a microwave or one should be provided upon request and more pots and pans for cooking. A very pleasant stay nonetheless.
10
Mauro
26 ago 2025
·
Se alojó 8 noches
Struttura nuova, con camere, la nostra era l’appartamento, comodissime e dotate di tutto, perfetta per chi cerca un po’ di relax, ma avere il mare a 2 passi, ottima esperienza, personale sempre molto disponibile
Struttura nuova, con camere, la nostra era l’appartamento, comodissime e dotate di tutto, perfetta per chi cerca un po’ di relax, ma avere il mare a 2 passi, ottima esperienza, personale sempre molto disponibile
10
Tim
1 jun 2024
·
Se alojó 2 noches
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
10
Christopher
11 sept 2024
·
Se alojó 3 noches
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
10
Fernando
16 nov 2025
·
Se alojó 4 noches
La habitación estaba muy bien, completa, amplia. Lo único echo de menos una silla y una pequeña mesa para escribir o trabajar. Por otra parte tenía una puerta de acceso que comunicaba con otra habitacion y que la dejaron sin cerra. Y habia otras personas alojadas en ella.
La habitación estaba muy bien, completa, amplia. Lo único echo de menos una silla y una pequeña mesa para escribir o trabajar. Por otra parte tenía una puerta de acceso que comunicaba con otra habitacion y que la dejaron sin cerra. Y habia otras personas alojadas en ella.
10
Pearl
3 mar 2024
·
Se alojó 1 noche
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
10
Samantha
23 jul 2024
·
Se alojó 6 noches
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
8
Jaime
18 dic 2024
·
Se alojó 1 noche
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente descrito como amable y servicial. Sin embargo, varias reseñas mencionan problemas de comunicación o facturación, incluidos cargos de taxi, reversiones de depósitos y una resolución lenta de problemas.
Reseñas de huéspedes relacionadas
10
al
30 ene 2024
·
Se alojó 7 noches
great location, quiet and clean. Staff was great especially Luis.
great location, quiet and clean. Staff was great especially Luis.
10
Ashley
1 jul 2025
·
Se alojó 2 noches
We had a wonderful stay! Every single staff member greets you with a smile. We stayed during the quiet season but we’d love to come back during the busy season for the party life!!
We had a wonderful stay! Every single staff member greets you with a smile. We stayed during the quiet season but we’d love to come back during the busy season for the party life!!
10
Maria
27 ago 2025
·
Se alojó 5 noches
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
10
Tanisha
29 abr 2025
·
Se alojó 3 noches
The front desk guy was a little questionable as he tried to charge/pocket a fee to get a taxi for us but us knowing that it’s a free service offered by the hotel looked so him a little sideways. Other than that I liked it. Clean safe and modern. I left the Kan hotel to come here. I didn’t regret it!
The front desk guy was a little questionable as he tried to charge/pocket a fee to get a taxi for us but us knowing that it’s a free service offered by the hotel looked so him a little sideways. Other than that I liked it. Clean safe and modern. I left the Kan hotel to come here. I didn’t regret it!
10
Erika Gabriela
10 dic 2025
·
Se alojó 5 noches
La limpieza, la amabilidad y la atención de todo el personal y los servicios que ofrecen de excelente calidad
La limpieza, la amabilidad y la atención de todo el personal y los servicios que ofrecen de excelente calidad
10
Selita Michelle
24 mar 2025
·
Se alojó 4 noches
Me and my husband chose this hotel for our anniversary! The hotel was very clean and the staff was helpful and really nice, me and my husband only problem was the manager name is Aviana I think I’m saying it right. When we were told something by the staff they would stated that their boss told them to tell us, she will be right in our present and never introduce herself, we found out who she was through the staff when told something, but always had something to say. Another thing is she was there ALL DAY on her computer even at night on the rooftop micromanaging the staff, and everything her staff do! She was not approachable and didn’t talk to us nor have I noticed her talking to any other guest we had to speck to her first and she responded back and that’s all. Being in that type of position you should be sociable and approachable!!!
Me and my husband chose this hotel for our anniversary! The hotel was very clean and the staff was helpful and really nice, me and my husband only problem was the manager name is Aviana I think I’m saying it right. When we were told something by the staff they would stated that their boss told them to tell us, she will be right in our present and never introduce herself, we found out who she was through the staff when told something, but always had something to say. Another thing is she was there ALL DAY on her computer even at night on the rooftop micromanaging the staff, and everything her staff do! She was not approachable and didn’t talk to us nor have I noticed her talking to any other guest we had to speck to her first and she responded back and that’s all. Being in that type of position you should be sociable and approachable!!!
2
Jennifer
21 abr 2024
·
Se alojó 4 noches
We got there earlier than expected and they were able to check us in. Initially, we liked the hotel a lot. Decent breakfast. A bit far to everything to walk. The reason for the low stars is on our second day after a 12 hour day excursion, we came back to half our clothes stolen. We went to the desk and the guy said we needed to speak to the manager. The next morning we did and he insinuated we lost, misplaced or did not bring half our suitcase. He did absolutely nothing to rectify the situation. Would not even help us to call the police. We asked who has access to our room and he said the maid. We did not accuse the maid. We had name brand items with tags. The hotel did not even have the "no service needed" sign to hang up as we usually do. They called a taxi for us for a 9 min car ride and charged us 850 pesos [52$] Tulum has been a bit if a nightmare. Mexico City never treated us this way. The hotel never had warm/hot shower. Tried reaching out to Hotels.com and whom also did nothing to help.
We got there earlier than expected and they were able to check us in. Initially, we liked the hotel a lot. Decent breakfast. A bit far to everything to walk. The reason for the low stars is on our second day after a 12 hour day excursion, we came back to half our clothes stolen. We went to the desk and the guy said we needed to speak to the manager. The next morning we did and he insinuated we lost, misplaced or did not bring half our suitcase. He did absolutely nothing to rectify the situation. Would not even help us to call the police. We asked who has access to our room and he said the maid. We did not accuse the maid. We had name brand items with tags. The hotel did not even have the "no service needed" sign to hang up as we usually do. They called a taxi for us for a 9 min car ride and charged us 850 pesos [52$] Tulum has been a bit if a nightmare. Mexico City never treated us this way. The hotel never had warm/hot shower. Tried reaching out to Hotels.com and whom also did nothing to help.
10
Julio
6 sept 2023
·
Se alojó 3 noches
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
10
El Hadji
7 mar 2024
·
Se alojó 2 noches
Nice Hotel in Tulum we enjoyed our stay and the staff are really nice and welcoming
Nice Hotel in Tulum we enjoyed our stay and the staff are really nice and welcoming
4
Heather
17 nov 2024
·
Se alojó 7 noches
The most of the staff was wonderful. Only had an issue with one person who didn’t seem to care about anything. We had an issue with the pool the whole time we were there and they didn’t communicate until the next to last day there. They moved us to a different room at no extra charge but then we had no water and once again lack of communication was an issue. So Friday night water was out for 3-4 hrs came in then went back out. Sat morning we woke up early to still no water. Had a time limit to get dressed and ready to leave to do one last adventure before we had to catch the plane. We ended up having to cancel due to no water. Water came on just in time for us to get ready for the airport.
The most of the staff was wonderful. Only had an issue with one person who didn’t seem to care about anything. We had an issue with the pool the whole time we were there and they didn’t communicate until the next to last day there. They moved us to a different room at no extra charge but then we had no water and once again lack of communication was an issue. So Friday night water was out for 3-4 hrs came in then went back out. Sat morning we woke up early to still no water. Had a time limit to get dressed and ready to leave to do one last adventure before we had to catch the plane. We ended up having to cancel due to no water. Water came on just in time for us to get ready for the airport.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicado en una zona tranquila y en desarrollo, con cafés y restaurantes a unos 10–25 minutos a pie; la playa y las zonas principales están más lejos. A algunos huéspedes les resultó difícil encontrarlo con el GPS y dependieron de taxis o vehículos.
Reseñas de huéspedes relacionadas
8
Rachell
31 may 2023
·
Se alojó 3 noches
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
10
Mitchell
17 dic 2023
·
Se alojó 3 noches
great location if you don’t want to stay directly on the beach. however the beach is very close so i would visit here again
great location if you don’t want to stay directly on the beach. however the beach is very close so i would visit here again
10
Roberto
27 sept 2024
·
Se alojó 1 noche
Excelente ubicación , cerca de todo y con muy buenas amenidades. El rooftop es de los más cómodos en Tulum
Excelente ubicación , cerca de todo y con muy buenas amenidades. El rooftop es de los más cómodos en Tulum
10
Pearl
3 mar 2024
·
Se alojó 1 noche
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
8
Magdaleno
6 ago 2024
·
Se alojó 1 noche
It’s hard to find with GPS
It’s hard to find with GPS
2
Michael Antoine
1 ago 2024
·
Se alojó 3 noches
Don't go to this hotel you have to take a cab everywhere. There is nothing walkable stores are far restaurants ,beach the pool is not even a pool a square that the water was dirty .The receptions try to make me pay for drinks that I already paid for ..You better rent a car because the cabs there cost to dam much.My worst vacation ever and I'm never coming back to Mexico especially Tulum kick rocks
Don't go to this hotel you have to take a cab everywhere. There is nothing walkable stores are far restaurants ,beach the pool is not even a pool a square that the water was dirty .The receptions try to make me pay for drinks that I already paid for ..You better rent a car because the cabs there cost to dam much.My worst vacation ever and I'm never coming back to Mexico especially Tulum kick rocks
10
Diana
27 feb 2024
·
Se alojó 1 noche
Excelente estancia con varias opciones de cafés y restaurante cerca a pie así como de una tienda para comprar cualquier cosa que requieras. Si llegas en auto y es fácil de llegar al lugar. Todo limpio y ordenado.
Excelente estancia con varias opciones de cafés y restaurante cerca a pie así como de una tienda para comprar cualquier cosa que requieras. Si llegas en auto y es fácil de llegar al lugar. Todo limpio y ordenado.
10
ERLLY
30 abr 2024
·
Se alojó 4 noches
Property is Clean and has all amenities to be in a safe environment. The property is about a 25min walk to the main strip, so a rental car is recommended, however they can rent bicycles to move around in town, and they also have cab services available. I would return!
Property is Clean and has all amenities to be in a safe environment. The property is about a 25min walk to the main strip, so a rental car is recommended, however they can rent bicycles to move around in town, and they also have cab services available. I would return!
10
Samantha
23 jul 2024
·
Se alojó 6 noches
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
10
eric
17 mar 2023
·
Se alojó 9 noches
Hotel confortable personnel tres agreable chambre fonctionnelle et tres propre,petit dejeuner copieux.seul bemol les alentours en travaux
Hotel confortable personnel tres agreable chambre fonctionnelle et tres propre,petit dejeuner copieux.seul bemol les alentours en travaux
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno es elogiado con frecuencia y es conveniente, y a algunos les gusta el restaurante y el bar en la azotea. Otros informan de comida normal o cara y una calidad inconsistente.
Reseñas de huéspedes relacionadas
10
Jonathan
18 abr 2024
·
Se alojó 3 noches
Recomendable al 100%. Ha superado mis expectativas de sobra. La comida riquísima, la Habitación muy cómoda y la limpieza inmejorable!! Muy agradables tod@s y si vuelvo a la zona me hospedaría aquí sin dudarlo…….
Recomendable al 100%. Ha superado mis expectativas de sobra. La comida riquísima, la Habitación muy cómoda y la limpieza inmejorable!! Muy agradables tod@s y si vuelvo a la zona me hospedaría aquí sin dudarlo…….
8
Rachell
31 may 2023
·
Se alojó 3 noches
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
10
Tim
1 jun 2024
·
Se alojó 2 noches
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
10
Christopher
11 sept 2024
·
Se alojó 3 noches
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
8
Nathalie
17 nov 2025
·
Se alojó 4 noches
la chambre, l'endroit est joli, le rooftop avec jolie vue, personnel aimable
la chambre, l'endroit est joli, le rooftop avec jolie vue, personnel aimable
6
Kortney
4 feb 2024
·
Se alojó 2 noches
I liked the room a lot, it was clean and well done overall. My main issue was the food quality. The photos of the food and what you actually got were so different. Everything felt frozen and nothing felt fresh. Having access to healthy high quality food is a big deal to me. I ended up leaving very hungry.
I liked the room a lot, it was clean and well done overall. My main issue was the food quality. The photos of the food and what you actually got were so different. Everything felt frozen and nothing felt fresh. Having access to healthy high quality food is a big deal to me. I ended up leaving very hungry.
8
Volodymyr
25 abr 2024
·
Se alojó 6 noches
Great and knowledgeable hosts but below average breakfasts.
Great and knowledgeable hosts but below average breakfasts.
10
Nicole
21 jun 2023
·
Se alojó 2 noches
The hotel is beautiful. It’s better in person. The staff is so nice and accommodating. It was a lovely stay with no complaints. The free breakfast was delicious & they can take it to your room. Overall it was an incredible stay and I definitely recommend. They also light palo santo to keep mosquitoes away (it smells soooo good). Namaste
The hotel is beautiful. It’s better in person. The staff is so nice and accommodating. It was a lovely stay with no complaints. The free breakfast was delicious & they can take it to your room. Overall it was an incredible stay and I definitely recommend. They also light palo santo to keep mosquitoes away (it smells soooo good). Namaste
10
DANIEL
23 ago 2024
·
Se alojó 14 noches
Great room !! Great property. Breakfast could be better but not bad. Front desk very friendly and accommodating!! I would stay here again!!!
Great room !! Great property. Breakfast could be better but not bad. Front desk very friendly and accommodating!! I would stay here again!!!
8
Jaime
18 dic 2024
·
Se alojó 1 noche
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Andrea
22 jun 2026
·
Se alojó 3 noches
Excelente servicio del personal, todos muy atentos y amables, el lugar está muy bonito y limpio, lo único que a los W.C. les hace falta un poco de ventilación o extractores porque llegan a oler a drenaje. Fuera de ese detalle todo estuvo muy bien, definitivamente regresaremos a hospedarnos ahí!! :)
Excelente servicio del personal, todos muy atentos y amables, el lugar está muy bonito y limpio, lo único que a los W.C. les hace falta un poco de ventilación o extractores porque llegan a oler a drenaje. Fuera de ese detalle todo estuvo muy bien, definitivamente regresaremos a hospedarnos ahí!! :)
10
Paola
15 mar 2026
·
Se alojó 1 noche
Excelente todo, la habitación muy cómoda, limpia, muy bien decorada y equipada, el colchón de la cama súper cómodo, muy bien todo, excelente atención
Excelente todo, la habitación muy cómoda, limpia, muy bien decorada y equipada, el colchón de la cama súper cómodo, muy bien todo, excelente atención
10
VICTOR OZIEL
11 feb 2026
·
Se alojó 4 noches
Muy agradable estancia, tuvimos algunos pequeños inconvenientes con un tema relacionado a la electricidad, nada de que preocuparse, el personal nos reubicó a otro habitación sin mayor problema, en general nos encantó nuestra estancia, muy buen lugar para hospedarse.
Muy agradable estancia, tuvimos algunos pequeños inconvenientes con un tema relacionado a la electricidad, nada de que preocuparse, el personal nos reubicó a otro habitación sin mayor problema, en general nos encantó nuestra estancia, muy buen lugar para hospedarse.
8
Fernando Jimenez
7 ene 2026
·
Se alojó 3 noches
Elevado el costo para lo que ofrece el hotel. Las albercas no tienen agua calinete. El cuarto que rente tenia una pequeña alberca y tampoco manejaba caldera. Y pagar por eso sin poder usarla creo que no los vale. Adicional a eso la primer noche no realizaron la limpieza y les tuve que preguntar porque no lo hicieron y hasta ese momento me dijeron que porque se les daño algo de lavanderia lo cual lo veo injusticado porque ni siquiera recogieron o tendieron la cama.
Elevado el costo para lo que ofrece el hotel. Las albercas no tienen agua calinete. El cuarto que rente tenia una pequeña alberca y tampoco manejaba caldera. Y pagar por eso sin poder usarla creo que no los vale. Adicional a eso la primer noche no realizaron la limpieza y les tuve que preguntar porque no lo hicieron y hasta ese momento me dijeron que porque se les daño algo de lavanderia lo cual lo veo injusticado porque ni siquiera recogieron o tendieron la cama.
6
Daniella
14 dic 2025
·
Se alojó 2 noches
El personal es amable, la habitación esta muy bien, la ubicaciónes buena y un lugar tranquilo y seguro. El restaurante es bueno, tanto bebidas y comidas. Mis comentarios puntuales a mejorar son : 1.Renta de las bicicletas. Tuve un percanse. Se le salio el pedal 3 veces a la bicicleta y perdi 2horas en que lo resolvieran. Un mantenimiento preventivo para evitar estos temas seria lo ideal. 2. Me pidieron dejar un voucher por 2.000 MXN y dijeron que al check out se reflejaria la cancelación. Sabiendo que pudiera haber unos dias extra que mi banco reflejara el movimiento... sin embargo este monto se cargo a mi tarjeta (cargo aprobado ) y tuve que insistir mucho para que me devolvieran mi dinero; afortunadamente después fe 1 mes se resolvió el problema.
El personal es amable, la habitación esta muy bien, la ubicaciónes buena y un lugar tranquilo y seguro. El restaurante es bueno, tanto bebidas y comidas. Mis comentarios puntuales a mejorar son : 1.Renta de las bicicletas. Tuve un percanse. Se le salio el pedal 3 veces a la bicicleta y perdi 2horas en que lo resolvieran. Un mantenimiento preventivo para evitar estos temas seria lo ideal. 2. Me pidieron dejar un voucher por 2.000 MXN y dijeron que al check out se reflejaria la cancelación. Sabiendo que pudiera haber unos dias extra que mi banco reflejara el movimiento... sin embargo este monto se cargo a mi tarjeta (cargo aprobado ) y tuve que insistir mucho para que me devolvieran mi dinero; afortunadamente después fe 1 mes se resolvió el problema.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 22:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-17: NO DATA
- 2026-09-18: 91.63784325984955USD
- 2026-09-19: 92.69001271038056USD
- 2026-09-20: 129.42608531871795USD
- 2026-09-21: 91.15508737693787USD
- 2026-09-22: 91.63784325984955USD
- 2026-09-23: 128.15173640773773USD
- 2026-09-24: 90.14731359394074USD
- 2026-09-25: 92.09929761703492USD
- 2026-09-26: 92.46720364818573USD
- 2026-09-27: 92.0970065662384USD
- 2026-09-28: 93.97737339076996USD
- 2026-09-29: 91.63660154529572USD
- 2026-09-30: 92.34341694942475USD
- 2026-10-01: 91.63784325984955USD
- 2026-10-02: 92.6033637701416USD
- 2026-10-03: 92.6033637701416USD
- 2026-10-04: 93.97737339076996USD
- 2026-10-05: 121.53463080589295USD
- 2026-10-06: 90.06578016788482USD
- 2026-10-07: 91.98443902080537USD
- 2026-10-08: 132.69500381530762USD
- 2026-10-09: 127.34234838588715USD
- 2026-10-10: 90.44951368736267USD
- 2026-10-11: 89.16112115966797USD
- 2026-10-12: 121.53463080589295USD
- 2026-10-13: 91.48930971469879USD
- 2026-10-14: 93.43273290294647USD
- 2026-10-15: 132.69500381530762USD
- 2026-10-16: 94.43538242729187USD
- 2026-10-17: 93.70504440238953USD
- 2026-10-18: 92.34341694942475USD
- 2026-10-19: 121.53463080589295USD
- 2026-10-20: 91.48930971469879USD
- 2026-10-21: 92.69001271038056USD
- 2026-10-22: 132.69500381530762USD
- 2026-10-23: 127.34234838588715USD
- 2026-10-24: 121.53340658027649USD
- 2026-10-25: 89.00167451759339USD
- 2026-10-26: 92.33103478176118USD
- 2026-10-27: 91.48930971469879USD
- 2026-10-28: 93.43273290294647USD
- 2026-10-29: 132.69500381530762USD
- 2026-10-30: 94.7200848388672USD
- 2026-10-31: 118.33429517723084USD
- 2026-11-01: 64.68519589881898USD
- 2026-11-02: 63.97755851463318USD
- 2026-11-03: 118.0282212841797USD
- 2026-11-04: 63.93910034133911USD
- 2026-11-05: 117.99859502426148USD
- 2026-11-06: 117.72847838645936USD
- 2026-11-07: 94.83612393836975USD
- 2026-11-08: 66.0747925348854USD
- 2026-11-09: 117.96872391921997USD
- 2026-11-10: 63.93910034133911USD
- 2026-11-11: 63.93910034133911USD
- 2026-11-12: 118.22332786956787USD
- 2026-11-13: 64.32035043170929USD
- 2026-11-14: 63.848595090408324USD
- 2026-11-15: 88.02532835506439USD
- 2026-11-16: 64.36022520893097USD
- 2026-11-17: 63.994186121845246USD
Si tienes previsto llegar después de las 20:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. Los huéspedes recibirán un correo electrónico 2 semanas antes de su llegada con las instrucciones para el registro de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 21 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Deposit: USD 50 per accommodation, per night
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y efectivo.
- No se garantiza la disponibilidad de habitaciones sin ruidos.
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- No se aceptan huéspedes de menos de 21 años en este alojamiento sólo para adultos.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Este alojamiento no acepta mascotas ni perros guía.
- Los huéspedes pueden entrar en las habitaciones mediante un dispositivo móvil.
Servicios populares
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Servicio de masajes
Spa y centro de bienestar
Desayuno en la habitación
Solo para adultos
Actividades
Piscina
Piscina al aire libre
Muebles de exterior
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terraza
Servicios
Centro de negocios
Mostrador turístico
Servicio de limpieza
Cambio de divisas
Caja fuerte
Alquiler de bicicletas
Consigna de equipajes
Autoservicio de lavandería
Concierge Services
Aparcamiento
Traslados al aeropuerto
Internet
WiFi gratuito