K'uyen Boutique Hotel
From
104 USD
a notte
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From
104 USD
a notte
Informazioni su questa struttura
Dedicati al relax presso la spa completa, dove abbandonarti ai benefici dei massaggi. Avrai a disposizione un'ampia gamma di servizi ricreativi, che includono una piscina all'aperto e un servizio di noleggio biciclette. In questo hotel potr...
Servizi
Dedicati al relax presso la spa completa, dove abbandonarti ai benefici dei massaggi. Avrai a disposizione un'ampia gamma di servizi ricreativi, che includono una piscina all'aperto e un servizio di noleggio biciclette. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e servizi per matrimoni.
Servizi per le aziende
Potrai usufruire di un business center, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Se l’appetito si fa sentire, visita uno dei 2 ristoranti presso un hotel. Dissetati con il tuo drink preferito! Presso questa struttura troverai un bar/lounge. La colazione continentale viene servita gratuitamente tutti i giorni dalle ore 08:00 alle ore 11:00.
Camere
Rilassati in una delle 25 camere con aria condizionata della struttura, complete di macchina per caffè espresso e Smart TV. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali in digitale è l'ideale per concedersi un po' di svago. I bagni sono dotati di doccia con soffione a pioggia e set di cortesia gratuiti. I comfort includono casseforti e servizio di couverture, mentre le pulizie sono eseguite tutti i giorni.
Posizione
Quando alloggerai in K'uyen Boutique Hotel di Tulum (Zama), sarai in una posizione ottimale e potrai raggiungere Rovine Maya di Tulum e Spiaggia di Tulum in meno di un quarto d'ora di auto. Questo hotel con spa dista 19 km da Parque Xel-Há e 10 km da Riserva della Biosfera di Sian Ka'an.
Nelle vicinanze
Parco del Giaguaro(0.8 miglia)
Centro di Stile di Vita Hunab(0.8 miglia)
Parco Dos Aguas(1 miglia)
Hospital de Tulum(1.1 miglia)
Accesso al Parque Jaguar(1.8 miglia)
Parco Nazionale di Tulum(1.9 miglia)
Belvedere del Giaguaro di Tulum(1.9 miglia)
Passeggiata d'Arte Holistika(1.9 miglia)
Tempio di Doom(2.2 miglia)
Cenote Calavera(2.2 miglia)
Torre di Tulum(2.4 miglia)
Museo SFER IK(2.5 miglia)
Spiaggia pubblica Las Palmas(2.8 miglia)
Spiaggia di Tulum(3 miglia)
Rovine Maya di Tulum(3.1 miglia)
Aeroporto internazionale di Tulum (TQO)(25.9 miglia)
Aeroporto Internazionale di Cancún (CUN)(74.4 miglia)
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni
Posizione
Calle Balam Dzakab 77760, Zama, Tulum, Tulum, Quintana Roo, Messico
Parco del Giaguaro (0.8 miglia)
Centro di Stile di Vita Hunab (0.8 miglia)
Parco Dos Aguas (1 miglia)
Hospital de Tulum (1.1 miglia)
Accesso al Parque Jaguar (1.8 miglia)
Parco Nazionale di Tulum (1.9 miglia)
Opzioni camera
14
Attico Deluxe, 1 letto king, piscina privata
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separatoPiscina privata
22
Suite Luxury, 1 camera da letto
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
BalconeZona pranzo separataAria condizionataWi-Fi (gratuito)CucinaPiscina privataPiscina di immersione ad acqua fredda
18
Camera Standard, 1 letto king
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Aria condizionataWi-Fi (gratuito)Bagno privato
11
Attico, 1 letto king, piscina privata
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separatoPiscina privata
Recensioni degli ospiti
8.8
Ottimo
Sulla base di 169 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Analizzando le recensioni più recenti, il K'uyen Boutique Hotel è apprezzato per la tranquillità, il comfort, la cordialità del personale e la pulizia e ampiezza delle camere, mentre le critiche si concentrano sulla posizione isolata o difficile da trovare, sulle piscine piccole o non riscaldate e su alcuni problemi relativi al servizio o alla manutenzione.
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Cosa pensano gli ospiti
Analizzando le recensioni più recenti, il K'uyen Boutique Hotel è apprezzato per la tranquillità, il comfort, la cordialità del personale e la pulizia e ampiezza delle camere, mentre le critiche si concentrano sulla posizione isolata o difficile da trovare, sulle piscine piccole o non riscaldate e su alcuni problemi relativi al servizio o alla manutenzione.
Molti ospiti apprezzano l'ambiente sul tetto e le piscine private, sebbene siano più adatte per rilassarsi che per nuotare, e alcuni segnalano problemi di manutenzione o l'assenza di riscaldamento. La colazione riceve spesso elogi, ma la qualità complessiva del cibo e i prezzi appaiono variabili. L'ambiente è tranquillo ma un po' defilato, con diversi clienti che notano cantieri nelle vicinanze, distanze a piedi di 10-25 minuti dalle zone più vivaci e occasionali difficoltà di orientamento con il GPS. Nel complesso, è ideale per i viaggiatori che cercano la calma rispetto a una posizione sul lungomare.
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Servizi
La piscina e il bar/ristorante sul tetto sono apprezzati, ma di dimensioni ridotte, e le piscine (incluse quelle private) sono spesso non riscaldate e presentano occasionali problemi di manutenzione. Sono disponibili biciclette a noleggio, ma necessiterebbero di una migliore manutenzione e non c'è ascensore.
Recensioni degli ospiti correlate
8
Fernando Jimenez
7 gen 2026
·
Soggiorno di 3 notti
Elevado el costo para lo que ofrece el hotel. Las albercas no tienen agua calinete. El cuarto que rente tenia una pequeña alberca y tampoco manejaba caldera. Y pagar por eso sin poder usarla creo que no los vale. Adicional a eso la primer noche no realizaron la limpieza y les tuve que preguntar porque no lo hicieron y hasta ese momento me dijeron que porque se les daño algo de lavanderia lo cual lo veo injusticado porque ni siquiera recogieron o tendieron la cama.
Elevado el costo para lo que ofrece el hotel. Las albercas no tienen agua calinete. El cuarto que rente tenia una pequeña alberca y tampoco manejaba caldera. Y pagar por eso sin poder usarla creo que no los vale. Adicional a eso la primer noche no realizaron la limpieza y les tuve que preguntar porque no lo hicieron y hasta ese momento me dijeron que porque se les daño algo de lavanderia lo cual lo veo injusticado porque ni siquiera recogieron o tendieron la cama.
8
Deshante
5 ago 2024
·
Soggiorno di 3 notti
I really enjoyed my stay. only thing I would say is it’s no elevator
I really enjoyed my stay. only thing I would say is it’s no elevator
6
Daniella
14 dic 2025
·
Soggiorno di 2 notti
El personal es amable, la habitación esta muy bien, la ubicaciónes buena y un lugar tranquilo y seguro. El restaurante es bueno, tanto bebidas y comidas. Mis comentarios puntuales a mejorar son : 1.Renta de las bicicletas. Tuve un percanse. Se le salio el pedal 3 veces a la bicicleta y perdi 2horas en que lo resolvieran. Un mantenimiento preventivo para evitar estos temas seria lo ideal. 2. Me pidieron dejar un voucher por 2.000 MXN y dijeron que al check out se reflejaria la cancelación. Sabiendo que pudiera haber unos dias extra que mi banco reflejara el movimiento... sin embargo este monto se cargo a mi tarjeta (cargo aprobado ) y tuve que insistir mucho para que me devolvieran mi dinero; afortunadamente después fe 1 mes se resolvió el problema.
El personal es amable, la habitación esta muy bien, la ubicaciónes buena y un lugar tranquilo y seguro. El restaurante es bueno, tanto bebidas y comidas. Mis comentarios puntuales a mejorar son : 1.Renta de las bicicletas. Tuve un percanse. Se le salio el pedal 3 veces a la bicicleta y perdi 2horas en que lo resolvieran. Un mantenimiento preventivo para evitar estos temas seria lo ideal. 2. Me pidieron dejar un voucher por 2.000 MXN y dijeron que al check out se reflejaria la cancelación. Sabiendo que pudiera haber unos dias extra que mi banco reflejara el movimiento... sin embargo este monto se cargo a mi tarjeta (cargo aprobado ) y tuve que insistir mucho para que me devolvieran mi dinero; afortunadamente después fe 1 mes se resolvió el problema.
8
Rachell
31 mag 2023
·
Soggiorno di 3 notti
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
10
Tim
1 giu 2024
·
Soggiorno di 2 notti
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
10
Christopher
11 set 2024
·
Soggiorno di 3 notti
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
10
Pearl
3 mar 2024
·
Soggiorno di 1 notte
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
8
Natalia
19 lug 2023
·
Soggiorno di 1 notte
There were no elevator. You have to bring your bag up through the stairs. So inconvenient. Taxi there is $30 for 12 min drive. It’s ridiculous
There were no elevator. You have to bring your bag up through the stairs. So inconvenient. Taxi there is $30 for 12 min drive. It’s ridiculous
10
ERLLY
30 apr 2024
·
Soggiorno di 4 notti
Property is Clean and has all amenities to be in a safe environment. The property is about a 25min walk to the main strip, so a rental car is recommended, however they can rent bicycles to move around in town, and they also have cab services available. I would return!
Property is Clean and has all amenities to be in a safe environment. The property is about a 25min walk to the main strip, so a rental car is recommended, however they can rent bicycles to move around in town, and they also have cab services available. I would return!
8
Jaime
18 dic 2024
·
Soggiorno di 1 notte
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
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Pulizia
La pulizia è un punto di forza, con molti ospiti che descrivono le camere e le aree comuni come molto pulite. Alcuni segnalano odori di umidità o una pulizia meno accurata.
Recensioni degli ospiti correlate
10
Luis
2 set 2024
·
Soggiorno di 2 notti
I was there for two nights only, I had no time to enjoy hotel's facilities but in general it looks clean and pretty.
I was there for two nights only, I had no time to enjoy hotel's facilities but in general it looks clean and pretty.
8
Aira Ivette
30 set 2023
·
Soggiorno di 4 notti
Muy limpio y bien acondicionado
Muy limpio y bien acondicionado
10
jonathon
25 ott 2023
·
Soggiorno di 4 notti
Clean,quiet
Clean,quiet
10
Maria
27 ago 2025
·
Soggiorno di 5 notti
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
10
laura
10 feb 2024
·
Soggiorno di 3 notti
To me, cleanliness is extremely important, and this hit the mark in every way Also, staff very helpful. Also international clientele and fun to talk to people at breakfast and in the evening very well lit rooms. Minimalist, but everything you need is there And bed extremely comfortable.
To me, cleanliness is extremely important, and this hit the mark in every way Also, staff very helpful. Also international clientele and fun to talk to people at breakfast and in the evening very well lit rooms. Minimalist, but everything you need is there And bed extremely comfortable.
10
Rainara
13 gen 2024
·
Soggiorno di 6 notti
Stuff friendly and helpful and property very clean. I supper recommended this stay!!!
Stuff friendly and helpful and property very clean. I supper recommended this stay!!!
10
Erika Gabriela
10 dic 2025
·
Soggiorno di 5 notti
La limpieza, la amabilidad y la atención de todo el personal y los servicios que ofrecen de excelente calidad
La limpieza, la amabilidad y la atención de todo el personal y los servicios que ofrecen de excelente calidad
6
David
21 ago 2025
·
Soggiorno di 1 notte
Olor a humedad en el cuarto, no se siente limpio. La construcción demasiado austera, alberca privada no es privada, muy poca luz en el cuarto, parece que me vendieron en $90 pesos una botella de "Agua de Piedra" rellenada porque la trajeron abierta. Honestamente no me gustó
Olor a humedad en el cuarto, no se siente limpio. La construcción demasiado austera, alberca privada no es privada, muy poca luz en el cuarto, parece que me vendieron en $90 pesos una botella de "Agua de Piedra" rellenada porque la trajeron abierta. Honestamente no me gustó
10
Julio
6 set 2023
·
Soggiorno di 3 notti
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
10
Gina
13 ott 2024
·
Soggiorno di 5 notti
The hotel was quiet, quaint and very clean in a safe area. The staff was extremely polite, friendly and helpful which was appreciated. We booked here after arriving in Tulum and finding our original booking nothing like advertised (dirty, poorly upkept and not feeling safe). We immediately had to leave and find different accommodations, so glad we stumbled across the K'uyen Hotel and they were able to make our trip to Tulum a good experience after such a bad start. Thank you for a great time!
The hotel was quiet, quaint and very clean in a safe area. The staff was extremely polite, friendly and helpful which was appreciated. We booked here after arriving in Tulum and finding our original booking nothing like advertised (dirty, poorly upkept and not feeling safe). We immediately had to leave and find different accommodations, so glad we stumbled across the K'uyen Hotel and they were able to make our trip to Tulum a good experience after such a bad start. Thank you for a great time!
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Camere
Le camere sono spaziose, eleganti e confortevoli, con un buon sistema di climatizzazione e una connessione Wi-Fi generalmente affidabile; alcune suite offrono terrazze o piscine private. Tra gli aspetti negativi, le pareti sottili o le porte comunicanti, occasionali problemi al bagno o con la temperatura dell'acqua e rari blackout.
Recensioni degli ospiti correlate
10
johan
21 mar 2024
·
Soggiorno di 5 notti
Vi bodde i PH2 vilket kanske är nästa rummet. Högst upp med egen minipool och egna solstolar med stor terass. Bra AC med bra wifi. Underbara sängar och två dushar varav en uteregn dusch. ( lite lågt vattentryck där, men skönt ändå) Rummet går inte att få bättre Trevlig personal och ok frukost. Du går bordservering med frukttallrik, rostat bröd med smör/marmelad. Stekt ägg i olika format samt kaffe/te. Du blir mätt. Restaurang finns med visst utbud. Vi och de flesta äter på restaurangerna runt om, du kan gå dit, 10-15 minuter promenad. Själva området är lugnt och lite öde få det är nybyggt och allt inte slutsålt/exploaterat. Det är säkert att röra sig, även om det är lite öde. Taxi är dyrt i områdena så vi hyrde scooter. 5 min ner till stranden och till centrum. Tips, ta ADO bussen (modern direktbuss) om du skall till cancun airport. Boka på appen el på busstation. Hotellet kan verkligen rekommenderas och jag kan rekommendera beachcluben Playa Paraisio som är mest prisvärd och på bästa stranddelen. Lugnt ställe utan värsta partyt.
Vi bodde i PH2 vilket kanske är nästa rummet. Högst upp med egen minipool och egna solstolar med stor terass. Bra AC med bra wifi. Underbara sängar och två dushar varav en uteregn dusch. ( lite lågt vattentryck där, men skönt ändå) Rummet går inte att få bättre Trevlig personal och ok frukost. Du går bordservering med frukttallrik, rostat bröd med smör/marmelad. Stekt ägg i olika format samt kaffe/te. Du blir mätt. Restaurang finns med visst utbud. Vi och de flesta äter på restaurangerna runt om, du kan gå dit, 10-15 minuter promenad. Själva området är lugnt och lite öde få det är nybyggt och allt inte slutsålt/exploaterat. Det är säkert att röra sig, även om det är lite öde. Taxi är dyrt i områdena så vi hyrde scooter. 5 min ner till stranden och till centrum. Tips, ta ADO bussen (modern direktbuss) om du skall till cancun airport. Boka på appen el på busstation. Hotellet kan verkligen rekommenderas och jag kan rekommendera beachcluben Playa Paraisio som är mest prisvärd och på bästa stranddelen. Lugnt ställe utan värsta partyt.
6
Bruce
13 gen 2025
·
Soggiorno di 4 notti
Limited food options nearby, coupled with paper thin walls leads to a pretty uncomfortable stay. Additionally, the room provided a door to another room that inexplicably had a one way lock only, meaning they could enter our room at any time. The water in the shower would be warm for approximately 5 minutes before turning rather tepid.
Limited food options nearby, coupled with paper thin walls leads to a pretty uncomfortable stay. Additionally, the room provided a door to another room that inexplicably had a one way lock only, meaning they could enter our room at any time. The water in the shower would be warm for approximately 5 minutes before turning rather tepid.
8
Ben
26 set 2023
·
Soggiorno di 6 notti
I loved the room. It clean comfortable and spacious. But most of all they honored my request for a special occasion and it was outstanding. Couldnt ask for anything more. Its a small team but they make a very big impact. Only con is that the suite should be equipped with a microwave or one should be provided upon request and more pots and pans for cooking. A very pleasant stay nonetheless.
I loved the room. It clean comfortable and spacious. But most of all they honored my request for a special occasion and it was outstanding. Couldnt ask for anything more. Its a small team but they make a very big impact. Only con is that the suite should be equipped with a microwave or one should be provided upon request and more pots and pans for cooking. A very pleasant stay nonetheless.
10
Mauro
26 ago 2025
·
Soggiorno di 8 notti
Struttura nuova, con camere, la nostra era l’appartamento, comodissime e dotate di tutto, perfetta per chi cerca un po’ di relax, ma avere il mare a 2 passi, ottima esperienza, personale sempre molto disponibile
Struttura nuova, con camere, la nostra era l’appartamento, comodissime e dotate di tutto, perfetta per chi cerca un po’ di relax, ma avere il mare a 2 passi, ottima esperienza, personale sempre molto disponibile
10
Tim
1 giu 2024
·
Soggiorno di 2 notti
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
10
Christopher
11 set 2024
·
Soggiorno di 3 notti
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
10
Fernando
16 nov 2025
·
Soggiorno di 4 notti
La habitación estaba muy bien, completa, amplia. Lo único echo de menos una silla y una pequeña mesa para escribir o trabajar. Por otra parte tenía una puerta de acceso que comunicaba con otra habitacion y que la dejaron sin cerra. Y habia otras personas alojadas en ella.
La habitación estaba muy bien, completa, amplia. Lo único echo de menos una silla y una pequeña mesa para escribir o trabajar. Por otra parte tenía una puerta de acceso que comunicaba con otra habitacion y que la dejaron sin cerra. Y habia otras personas alojadas en ella.
10
Pearl
3 mar 2024
·
Soggiorno di 1 notte
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
10
Samantha
23 lug 2024
·
Soggiorno di 6 notti
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
8
Jaime
18 dic 2024
·
Soggiorno di 1 notte
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
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Servizio
Il personale è ampiamente descritto come cordiale e disponibile. Diverse recensioni, tuttavia, segnalano problemi di comunicazione o relativi ai costi, inclusi addebiti per il taxi, problemi con le caparre e una lenta risoluzione dei problemi.
Recensioni degli ospiti correlate
10
al
30 gen 2024
·
Soggiorno di 7 notti
great location, quiet and clean. Staff was great especially Luis.
great location, quiet and clean. Staff was great especially Luis.
10
Ashley
1 lug 2025
·
Soggiorno di 2 notti
We had a wonderful stay! Every single staff member greets you with a smile. We stayed during the quiet season but we’d love to come back during the busy season for the party life!!
We had a wonderful stay! Every single staff member greets you with a smile. We stayed during the quiet season but we’d love to come back during the busy season for the party life!!
10
Maria
27 ago 2025
·
Soggiorno di 5 notti
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
10
Tanisha
29 apr 2025
·
Soggiorno di 3 notti
The front desk guy was a little questionable as he tried to charge/pocket a fee to get a taxi for us but us knowing that it’s a free service offered by the hotel looked so him a little sideways. Other than that I liked it. Clean safe and modern. I left the Kan hotel to come here. I didn’t regret it!
The front desk guy was a little questionable as he tried to charge/pocket a fee to get a taxi for us but us knowing that it’s a free service offered by the hotel looked so him a little sideways. Other than that I liked it. Clean safe and modern. I left the Kan hotel to come here. I didn’t regret it!
10
Erika Gabriela
10 dic 2025
·
Soggiorno di 5 notti
La limpieza, la amabilidad y la atención de todo el personal y los servicios que ofrecen de excelente calidad
La limpieza, la amabilidad y la atención de todo el personal y los servicios que ofrecen de excelente calidad
10
Selita Michelle
24 mar 2025
·
Soggiorno di 4 notti
Me and my husband chose this hotel for our anniversary! The hotel was very clean and the staff was helpful and really nice, me and my husband only problem was the manager name is Aviana I think I’m saying it right. When we were told something by the staff they would stated that their boss told them to tell us, she will be right in our present and never introduce herself, we found out who she was through the staff when told something, but always had something to say. Another thing is she was there ALL DAY on her computer even at night on the rooftop micromanaging the staff, and everything her staff do! She was not approachable and didn’t talk to us nor have I noticed her talking to any other guest we had to speck to her first and she responded back and that’s all. Being in that type of position you should be sociable and approachable!!!
Me and my husband chose this hotel for our anniversary! The hotel was very clean and the staff was helpful and really nice, me and my husband only problem was the manager name is Aviana I think I’m saying it right. When we were told something by the staff they would stated that their boss told them to tell us, she will be right in our present and never introduce herself, we found out who she was through the staff when told something, but always had something to say. Another thing is she was there ALL DAY on her computer even at night on the rooftop micromanaging the staff, and everything her staff do! She was not approachable and didn’t talk to us nor have I noticed her talking to any other guest we had to speck to her first and she responded back and that’s all. Being in that type of position you should be sociable and approachable!!!
2
Jennifer
21 apr 2024
·
Soggiorno di 4 notti
We got there earlier than expected and they were able to check us in. Initially, we liked the hotel a lot. Decent breakfast. A bit far to everything to walk. The reason for the low stars is on our second day after a 12 hour day excursion, we came back to half our clothes stolen. We went to the desk and the guy said we needed to speak to the manager. The next morning we did and he insinuated we lost, misplaced or did not bring half our suitcase. He did absolutely nothing to rectify the situation. Would not even help us to call the police. We asked who has access to our room and he said the maid. We did not accuse the maid. We had name brand items with tags. The hotel did not even have the "no service needed" sign to hang up as we usually do. They called a taxi for us for a 9 min car ride and charged us 850 pesos [52$] Tulum has been a bit if a nightmare. Mexico City never treated us this way. The hotel never had warm/hot shower. Tried reaching out to Hotels.com and whom also did nothing to help.
We got there earlier than expected and they were able to check us in. Initially, we liked the hotel a lot. Decent breakfast. A bit far to everything to walk. The reason for the low stars is on our second day after a 12 hour day excursion, we came back to half our clothes stolen. We went to the desk and the guy said we needed to speak to the manager. The next morning we did and he insinuated we lost, misplaced or did not bring half our suitcase. He did absolutely nothing to rectify the situation. Would not even help us to call the police. We asked who has access to our room and he said the maid. We did not accuse the maid. We had name brand items with tags. The hotel did not even have the "no service needed" sign to hang up as we usually do. They called a taxi for us for a 9 min car ride and charged us 850 pesos [52$] Tulum has been a bit if a nightmare. Mexico City never treated us this way. The hotel never had warm/hot shower. Tried reaching out to Hotels.com and whom also did nothing to help.
10
Julio
6 set 2023
·
Soggiorno di 3 notti
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
10
El Hadji
7 mar 2024
·
Soggiorno di 2 notti
Nice Hotel in Tulum we enjoyed our stay and the staff are really nice and welcoming
Nice Hotel in Tulum we enjoyed our stay and the staff are really nice and welcoming
4
Heather
17 nov 2024
·
Soggiorno di 7 notti
The most of the staff was wonderful. Only had an issue with one person who didn’t seem to care about anything. We had an issue with the pool the whole time we were there and they didn’t communicate until the next to last day there. They moved us to a different room at no extra charge but then we had no water and once again lack of communication was an issue. So Friday night water was out for 3-4 hrs came in then went back out. Sat morning we woke up early to still no water. Had a time limit to get dressed and ready to leave to do one last adventure before we had to catch the plane. We ended up having to cancel due to no water. Water came on just in time for us to get ready for the airport.
The most of the staff was wonderful. Only had an issue with one person who didn’t seem to care about anything. We had an issue with the pool the whole time we were there and they didn’t communicate until the next to last day there. They moved us to a different room at no extra charge but then we had no water and once again lack of communication was an issue. So Friday night water was out for 3-4 hrs came in then went back out. Sat morning we woke up early to still no water. Had a time limit to get dressed and ready to leave to do one last adventure before we had to catch the plane. We ended up having to cancel due to no water. Water came on just in time for us to get ready for the airport.
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Posizione
Situato in una zona tranquilla in fase di sviluppo, con caffè e ristoranti raggiungibili a piedi in circa 10-25 minuti; la spiaggia e le zone principali sono più lontane. Alcuni ospiti hanno avuto difficoltà a trovarlo con il GPS e hanno fatto affidamento su taxi o veicoli.
Recensioni degli ospiti correlate
8
Rachell
31 mag 2023
·
Soggiorno di 3 notti
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
10
Mitchell
17 dic 2023
·
Soggiorno di 3 notti
great location if you don’t want to stay directly on the beach. however the beach is very close so i would visit here again
great location if you don’t want to stay directly on the beach. however the beach is very close so i would visit here again
10
Roberto
27 set 2024
·
Soggiorno di 1 notte
Excelente ubicación , cerca de todo y con muy buenas amenidades. El rooftop es de los más cómodos en Tulum
Excelente ubicación , cerca de todo y con muy buenas amenidades. El rooftop es de los más cómodos en Tulum
10
Pearl
3 mar 2024
·
Soggiorno di 1 notte
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
8
Magdaleno
6 ago 2024
·
Soggiorno di 1 notte
It’s hard to find with GPS
It’s hard to find with GPS
2
Michael Antoine
1 ago 2024
·
Soggiorno di 3 notti
Don't go to this hotel you have to take a cab everywhere. There is nothing walkable stores are far restaurants ,beach the pool is not even a pool a square that the water was dirty .The receptions try to make me pay for drinks that I already paid for ..You better rent a car because the cabs there cost to dam much.My worst vacation ever and I'm never coming back to Mexico especially Tulum kick rocks
Don't go to this hotel you have to take a cab everywhere. There is nothing walkable stores are far restaurants ,beach the pool is not even a pool a square that the water was dirty .The receptions try to make me pay for drinks that I already paid for ..You better rent a car because the cabs there cost to dam much.My worst vacation ever and I'm never coming back to Mexico especially Tulum kick rocks
10
Diana
27 feb 2024
·
Soggiorno di 1 notte
Excelente estancia con varias opciones de cafés y restaurante cerca a pie así como de una tienda para comprar cualquier cosa que requieras. Si llegas en auto y es fácil de llegar al lugar. Todo limpio y ordenado.
Excelente estancia con varias opciones de cafés y restaurante cerca a pie así como de una tienda para comprar cualquier cosa que requieras. Si llegas en auto y es fácil de llegar al lugar. Todo limpio y ordenado.
10
ERLLY
30 apr 2024
·
Soggiorno di 4 notti
Property is Clean and has all amenities to be in a safe environment. The property is about a 25min walk to the main strip, so a rental car is recommended, however they can rent bicycles to move around in town, and they also have cab services available. I would return!
Property is Clean and has all amenities to be in a safe environment. The property is about a 25min walk to the main strip, so a rental car is recommended, however they can rent bicycles to move around in town, and they also have cab services available. I would return!
10
Samantha
23 lug 2024
·
Soggiorno di 6 notti
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
10
eric
17 mar 2023
·
Soggiorno di 9 notti
Hotel confortable personnel tres agreable chambre fonctionnelle et tres propre,petit dejeuner copieux.seul bemol les alentours en travaux
Hotel confortable personnel tres agreable chambre fonctionnelle et tres propre,petit dejeuner copieux.seul bemol les alentours en travaux
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Ristorazione
La colazione è spesso elogiata e comoda, e alcuni apprezzano il ristorante in loco e il bar sul tetto. Altri segnalano cibo nella media o prezzi eccessivi e qualità variabile.
Recensioni degli ospiti correlate
10
Jonathan
18 apr 2024
·
Soggiorno di 3 notti
Recomendable al 100%. Ha superado mis expectativas de sobra. La comida riquísima, la Habitación muy cómoda y la limpieza inmejorable!! Muy agradables tod@s y si vuelvo a la zona me hospedaría aquí sin dudarlo…….
Recomendable al 100%. Ha superado mis expectativas de sobra. La comida riquísima, la Habitación muy cómoda y la limpieza inmejorable!! Muy agradables tod@s y si vuelvo a la zona me hospedaría aquí sin dudarlo…….
8
Rachell
31 mag 2023
·
Soggiorno di 3 notti
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
10
Tim
1 giu 2024
·
Soggiorno di 2 notti
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
10
Christopher
11 set 2024
·
Soggiorno di 3 notti
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
8
Nathalie
17 nov 2025
·
Soggiorno di 4 notti
la chambre, l'endroit est joli, le rooftop avec jolie vue, personnel aimable
la chambre, l'endroit est joli, le rooftop avec jolie vue, personnel aimable
6
Kortney
4 feb 2024
·
Soggiorno di 2 notti
I liked the room a lot, it was clean and well done overall. My main issue was the food quality. The photos of the food and what you actually got were so different. Everything felt frozen and nothing felt fresh. Having access to healthy high quality food is a big deal to me. I ended up leaving very hungry.
I liked the room a lot, it was clean and well done overall. My main issue was the food quality. The photos of the food and what you actually got were so different. Everything felt frozen and nothing felt fresh. Having access to healthy high quality food is a big deal to me. I ended up leaving very hungry.
8
Volodymyr
25 apr 2024
·
Soggiorno di 6 notti
Great and knowledgeable hosts but below average breakfasts.
Great and knowledgeable hosts but below average breakfasts.
10
Nicole
21 giu 2023
·
Soggiorno di 2 notti
The hotel is beautiful. It’s better in person. The staff is so nice and accommodating. It was a lovely stay with no complaints. The free breakfast was delicious & they can take it to your room. Overall it was an incredible stay and I definitely recommend. They also light palo santo to keep mosquitoes away (it smells soooo good). Namaste
The hotel is beautiful. It’s better in person. The staff is so nice and accommodating. It was a lovely stay with no complaints. The free breakfast was delicious & they can take it to your room. Overall it was an incredible stay and I definitely recommend. They also light palo santo to keep mosquitoes away (it smells soooo good). Namaste
10
DANIEL
23 ago 2024
·
Soggiorno di 14 notti
Great room !! Great property. Breakfast could be better but not bad. Front desk very friendly and accommodating!! I would stay here again!!!
Great room !! Great property. Breakfast could be better but not bad. Front desk very friendly and accommodating!! I would stay here again!!!
8
Jaime
18 dic 2024
·
Soggiorno di 1 notte
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
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10
Mauro
26 ago 2025
·
Soggiorno di 8 notti
Struttura nuova, con camere, la nostra era l’appartamento, comodissime e dotate di tutto, perfetta per chi cerca un po’ di relax, ma avere il mare a 2 passi, ottima esperienza, personale sempre molto disponibile
Struttura nuova, con camere, la nostra era l’appartamento, comodissime e dotate di tutto, perfetta per chi cerca un po’ di relax, ma avere il mare a 2 passi, ottima esperienza, personale sempre molto disponibile
8
Andrea
22 giu 2026
·
Soggiorno di 3 notti
Excelente servicio del personal, todos muy atentos y amables, el lugar está muy bonito y limpio, lo único que a los W.C. les hace falta un poco de ventilación o extractores porque llegan a oler a drenaje. Fuera de ese detalle todo estuvo muy bien, definitivamente regresaremos a hospedarnos ahí!! :)
Excelente servicio del personal, todos muy atentos y amables, el lugar está muy bonito y limpio, lo único que a los W.C. les hace falta un poco de ventilación o extractores porque llegan a oler a drenaje. Fuera de ese detalle todo estuvo muy bien, definitivamente regresaremos a hospedarnos ahí!! :)
10
Jose Jesus
16 giu 2026
·
Soggiorno di 6 notti
Staff was wonderful! Accommodating, helpful and friendly. The breakfast that was included with our stay was absolutely delicious. Although they do have an a la carte menu to order something different, the free breakfast was more than enough. The only thing I will tell people is to be aware that if they travel to Tulum
Staff was wonderful! Accommodating, helpful and friendly. The breakfast that was included with our stay was absolutely delicious. Although they do have an a la carte menu to order something different, the free breakfast was more than enough. The only thing I will tell people is to be aware that if they travel to Tulum
8
Utah
25 mag 2026
·
Soggiorno di 4 notti
Great staff, a beautiful room, and testy breakfast! The area is quiet and very walkable. The only downside is we were in PH 2 and the AC can’t keep up with the heat of the afternoon.
Great staff, a beautiful room, and testy breakfast! The area is quiet and very walkable. The only downside is we were in PH 2 and the AC can’t keep up with the heat of the afternoon.
8
Maria
15 mag 2026
·
Soggiorno di 7 notti
Did not used the pool, and you have to pay for coffe in the room after the first day .
Did not used the pool, and you have to pay for coffe in the room after the first day .
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 22:00
Prima delle 12:00
Cauzione
Per questa struttura ti verrà richiesto di pagare una cauzione completamente rimborsabile.
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Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-17: 92.71124810222626USD
- 2026-09-18: 92.71124810222626USD
- 2026-09-19: 126.09771014499665USD
- 2026-09-20: 89.88301019142152USD
- 2026-09-21: 91.34675757911683USD
- 2026-09-22: 91.83052854434968USD
- 2026-09-23: 128.42119881443026USD
- 2026-09-24: 90.33686476787568USD
- 2026-09-25: 92.29295319351196USD
- 2026-09-26: 92.66163281421662USD
- 2026-09-27: 92.29065732536317USD
- 2026-09-28: 94.17497796421051USD
- 2026-09-29: 91.82928421886444USD
- 2026-09-30: 92.53758583133698USD
- 2026-10-01: 91.83052854434968USD
- 2026-10-02: 92.7980792376709USD
- 2026-10-03: 92.7980792376709USD
- 2026-10-04: 94.17497796421051USD
- 2026-10-05: 121.79017954078675USD
- 2026-10-06: 90.25515990291596USD
- 2026-10-07: 92.17785308612824USD
- 2026-10-08: 132.9740192706299USD
- 2026-10-09: 127.61010890659333USD
- 2026-10-10: 90.63970029212952USD
- 2026-10-11: 89.34859868408203USD
- 2026-10-12: 121.79017954078675USD
- 2026-10-13: 91.68168268032075USD
- 2026-10-14: 93.62919227039337USD
- 2026-10-15: 132.9740192706299USD
- 2026-10-16: 94.63395004829407USD
- 2026-10-17: 93.90207635444642USD
- 2026-10-18: 92.53758583133698USD
- 2026-10-19: 121.79017954078675USD
- 2026-10-20: 91.68168268032075USD
- 2026-10-21: 92.88491037311555USD
- 2026-10-22: 132.9740192706299USD
- 2026-10-23: 127.61010890659333USD
- 2026-10-24: 121.78895274101258USD
- 2026-10-25: 89.18881677635193USD
- 2026-10-26: 92.5251776279068USD
- 2026-10-27: 91.68168268032075USD
- 2026-10-28: 93.62919227039337USD
- 2026-10-29: 132.9740192706299USD
- 2026-10-30: 94.91925109863281USD
- 2026-10-31: 118.58311462257386USD
- 2026-11-01: 64.82120832481385USD
- 2026-11-02: 64.11208300392151USD
- 2026-11-03: 118.27639715332032USD
- 2026-11-04: 64.07354396530151USD
- 2026-11-05: 118.2467085987854USD
- 2026-11-06: 117.97602399147034USD
- 2026-11-07: 95.03553419151307USD
- 2026-11-08: 66.2137268413353USD
- 2026-11-09: 118.21677468429566USD
- 2026-11-10: 64.07354396530151USD
- 2026-11-11: 64.07354396530151USD
- 2026-11-12: 118.47191398590088USD
- 2026-11-13: 64.45559570354462USD
- 2026-11-14: 63.98284841056824USD
- 2026-11-15: 88.21041766788483USD
- 2026-11-16: 64.49555432476043USD
- 2026-11-17: 64.1287455737114USD
Se prevedi di arrivare dopo le ore 20:00 contatta la struttura in anticipo, utilizzando i recapiti indicati sulla conferma della prenotazione. Gli ospiti riceveranno un'e-mail 2 settimane prima dell'arrivo con le istruzioni per il check-in. All'arrivo, saranno accolti dal personale alla reception. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 21 anni.
Ti verrà richiesto di pagare la seguente cauzione completamente rimborsabile.
Deposit: USD 50 per accommodation, per night
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti con carte di credito e i contanti
- Non è possibile garantire la disponibilità delle camere insonorizzate.
- La struttura è dotata di un estintore antincendio
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un hotel prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- I bambini sotto i 21 anni non sono ammessi in questa struttura per soli adulti.
- È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
- Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.
- Per la sicurezza dei viaggiatori, gli ospiti possono accedere alle loro camere con un dispositivo mobile.
Servizi popolari
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Massaggi
SPA e centro benessere
Colazione in camera
Per soli adulti
Attività
Piscina
Piscina scoperta
Mobili da esterno
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrazza
Servizi
Business center
Banco escursioni
Servizio di pulizia
Cambio valuta
Cassetta di sicurezza
Noleggio biciclette
Deposito bagagli
Lavanderia self-service
Concierge Services
Parcheggio
Navetta da/Per aeroporto
Internet
Wi-fi gratuito