K'uyen Boutique Hotel
From
US$ 104
/noite
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From
US$ 104
/noite
Sobre este alojamento
Relaxe no spa de serviço completo e desfrute de massagens. Não perca as várias atividades de lazer e entretenimento, incluindo uma piscina exterior e aluguer de bicicletas. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de...
Comodidades
Relaxe no spa de serviço completo e desfrute de massagens. Não perca as várias atividades de lazer e entretenimento, incluindo uma piscina exterior e aluguer de bicicletas. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e serviços para casamentos.
Comodidades para negócios
As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Há estacionamento grátis no local.
Restaurante
Satisfaça o seu apetite num dos 2 restaurantes. Peça o seu cocktail favorito no bar/lounge. Comece as suas manhãs da melhor forma com um pequeno-almoço continental grátis, servido diariamente entre as 8:00 e as 11:00.
Quartos
Sinta-se em casa num dos 25 quartos com ar condicionado, uma máquina de café expresso e Smart TV. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais digitais. As casas de banho têm um polibã com um chuveiro fixo e artigos de higiene grátis. As comodidades incluem ainda cofres e um serviço de preparação de camas à noite. A limpeza dos quartos é efetuada diária.
Localização
Com uma estadia K'uyen Boutique Hotel em Tulum (Zamá), ficará a 15 minutos de carro de Ruínas Maias de Tulum e de Playa de Tulum. Este hotel de spa está a 19 km (11,8 mi) de Parque Xel-Há e a 10 km (6,2 mi) de Reserva de la Biósfera Sian-Ka'an.
O que há nas proximidades
Parque Jaguar(0.8 milhas)
Centro de Estilo de Vida Hunab(0.8 milhas)
Parque Dos Aguas(1 milhas)
Hospital de Tulum(1.1 milhas)
Entrada do Parque Jaguar(1.8 milhas)
Parque Nacional de Tulum(1.9 milhas)
Mirante do Jaguar Tulum(1.9 milhas)
Caminhada de Arte Holistika(1.9 milhas)
Cenote Calavera(2.2 milhas)
Cenote Calavera(2.2 milhas)
Torre de Tulum(2.4 milhas)
SFER IK(2.5 milhas)
Playa de Aceso Libre Las Palmas(2.8 milhas)
Playa de Tulum(3 milhas)
Ruínas Maias de Tulum(3.1 milhas)
Aeroporto Internacional de Tulum (TQO)(25.9 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(74.4 milhas)
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Balcão de turismo
Localização
Calle Balam Dzakab 77760, Zamá, Tulum, Tulum, Estado de Quintana Roo, México
Parque Jaguar (0.8 milhas)
Centro de Estilo de Vida Hunab (0.8 milhas)
Parque Dos Aguas (1 milhas)
Hospital de Tulum (1.1 milhas)
Entrada do Parque Jaguar (1.8 milhas)
Parque Nacional de Tulum (1.9 milhas)
Opções de quartos
14
Penthouse Deluxe, 1 cama king-size, piscina privativa
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separadaPiscina privada
22
Suite de Luxo, 1 quarto
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)CozinhaPiscina privadaPiscina de mergulho
18
Quarto Standard, 1 cama king-size
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
11
Penthouse, 1 cama king-size, piscina privativa
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separadaPiscina privada
Guest reviews of K'uyen Boutique Hotel
8.8
Fabuloso
Com base em 169 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Analisando as avaliações recentes, o K'uyen Boutique Hotel é elogiado por estadias tranquilas e confortáveis, equipe simpática e quartos limpos e espaçosos, enquanto as críticas se concentram na localização remota ou difícil de encontrar, piscinas pequenas ou não aquecidas e pequenos problemas de serviço ou manutenção.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Analisando as avaliações recentes, o K'uyen Boutique Hotel é elogiado por estadias tranquilas e confortáveis, equipe simpática e quartos limpos e espaçosos, enquanto as críticas se concentram na localização remota ou difícil de encontrar, piscinas pequenas ou não aquecidas e pequenos problemas de serviço ou manutenção.
Muitos hóspedes apreciam o ambiente no terraço e as piscinas privativas, embora estas sejam mais para relaxar do que para nadar, e alguns relatam problemas de manutenção ou falta de aquecimento. O café da manhã costuma receber elogios, mas a qualidade e o preço geral da refeição parecem inconsistentes. O ambiente é tranquilo, mas um pouco afastado, com vários observando obras próximas, caminhadas de 10 a 25 minutos para áreas mais animadas e dificuldades ocasionais para navegar pelo GPS. No geral, é adequado para viajantes que buscam tranquilidade em vez de um endereço à beira-mar.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
A piscina e o bar/restaurante no terraço são apreciados, mas pequenos, e as piscinas (incluindo as privativas) geralmente não são aquecidas e apresentam problemas de manutenção ocasionais. O aluguel de bicicletas está disponível, mas precisa de melhor manutenção, e não há elevador.
Avaliações dos hóspedes relacionadas
8
Fernando Jimenez
7 de jan. de 2026
·
A estadia foi de 3 noites
Elevado el costo para lo que ofrece el hotel. Las albercas no tienen agua calinete. El cuarto que rente tenia una pequeña alberca y tampoco manejaba caldera. Y pagar por eso sin poder usarla creo que no los vale. Adicional a eso la primer noche no realizaron la limpieza y les tuve que preguntar porque no lo hicieron y hasta ese momento me dijeron que porque se les daño algo de lavanderia lo cual lo veo injusticado porque ni siquiera recogieron o tendieron la cama.
Elevado el costo para lo que ofrece el hotel. Las albercas no tienen agua calinete. El cuarto que rente tenia una pequeña alberca y tampoco manejaba caldera. Y pagar por eso sin poder usarla creo que no los vale. Adicional a eso la primer noche no realizaron la limpieza y les tuve que preguntar porque no lo hicieron y hasta ese momento me dijeron que porque se les daño algo de lavanderia lo cual lo veo injusticado porque ni siquiera recogieron o tendieron la cama.
8
Deshante
5 de ago. de 2024
·
A estadia foi de 3 noites
I really enjoyed my stay. only thing I would say is it’s no elevator
I really enjoyed my stay. only thing I would say is it’s no elevator
6
Daniella
14 de dez. de 2025
·
A estadia foi de 2 noites
El personal es amable, la habitación esta muy bien, la ubicaciónes buena y un lugar tranquilo y seguro. El restaurante es bueno, tanto bebidas y comidas. Mis comentarios puntuales a mejorar son : 1.Renta de las bicicletas. Tuve un percanse. Se le salio el pedal 3 veces a la bicicleta y perdi 2horas en que lo resolvieran. Un mantenimiento preventivo para evitar estos temas seria lo ideal. 2. Me pidieron dejar un voucher por 2.000 MXN y dijeron que al check out se reflejaria la cancelación. Sabiendo que pudiera haber unos dias extra que mi banco reflejara el movimiento... sin embargo este monto se cargo a mi tarjeta (cargo aprobado ) y tuve que insistir mucho para que me devolvieran mi dinero; afortunadamente después fe 1 mes se resolvió el problema.
El personal es amable, la habitación esta muy bien, la ubicaciónes buena y un lugar tranquilo y seguro. El restaurante es bueno, tanto bebidas y comidas. Mis comentarios puntuales a mejorar son : 1.Renta de las bicicletas. Tuve un percanse. Se le salio el pedal 3 veces a la bicicleta y perdi 2horas en que lo resolvieran. Un mantenimiento preventivo para evitar estos temas seria lo ideal. 2. Me pidieron dejar un voucher por 2.000 MXN y dijeron que al check out se reflejaria la cancelación. Sabiendo que pudiera haber unos dias extra que mi banco reflejara el movimiento... sin embargo este monto se cargo a mi tarjeta (cargo aprobado ) y tuve que insistir mucho para que me devolvieran mi dinero; afortunadamente después fe 1 mes se resolvió el problema.
8
Rachell
31 de mai. de 2023
·
A estadia foi de 3 noites
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
10
Tim
1 de jun. de 2024
·
A estadia foi de 2 noites
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
10
Christopher
11 de set. de 2024
·
A estadia foi de 3 noites
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
10
Pearl
3 de mar. de 2024
·
A estadia foi de 1 noite
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
8
Natalia
19 de jul. de 2023
·
A estadia foi de 1 noite
There were no elevator. You have to bring your bag up through the stairs. So inconvenient. Taxi there is $30 for 12 min drive. It’s ridiculous
There were no elevator. You have to bring your bag up through the stairs. So inconvenient. Taxi there is $30 for 12 min drive. It’s ridiculous
10
ERLLY
30 de abr. de 2024
·
A estadia foi de 4 noites
Property is Clean and has all amenities to be in a safe environment. The property is about a 25min walk to the main strip, so a rental car is recommended, however they can rent bicycles to move around in town, and they also have cab services available. I would return!
Property is Clean and has all amenities to be in a safe environment. The property is about a 25min walk to the main strip, so a rental car is recommended, however they can rent bicycles to move around in town, and they also have cab services available. I would return!
8
Jaime
18 de dez. de 2024
·
A estadia foi de 1 noite
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é um ponto forte, com muitos hóspedes descrevendo os quartos e áreas comuns como muito limpos. Alguns mencionam cheiro de umidade ou limpeza que não pareceu tão completa.
Avaliações dos hóspedes relacionadas
10
Luis
2 de set. de 2024
·
A estadia foi de 2 noites
I was there for two nights only, I had no time to enjoy hotel's facilities but in general it looks clean and pretty.
I was there for two nights only, I had no time to enjoy hotel's facilities but in general it looks clean and pretty.
8
Aira Ivette
30 de set. de 2023
·
A estadia foi de 4 noites
Muy limpio y bien acondicionado
Muy limpio y bien acondicionado
10
jonathon
25 de out. de 2023
·
A estadia foi de 4 noites
Clean,quiet
Clean,quiet
10
Maria
27 de ago. de 2025
·
A estadia foi de 5 noites
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
10
laura
10 de fev. de 2024
·
A estadia foi de 3 noites
To me, cleanliness is extremely important, and this hit the mark in every way Also, staff very helpful. Also international clientele and fun to talk to people at breakfast and in the evening very well lit rooms. Minimalist, but everything you need is there And bed extremely comfortable.
To me, cleanliness is extremely important, and this hit the mark in every way Also, staff very helpful. Also international clientele and fun to talk to people at breakfast and in the evening very well lit rooms. Minimalist, but everything you need is there And bed extremely comfortable.
10
Rainara
13 de jan. de 2024
·
A estadia foi de 6 noites
Stuff friendly and helpful and property very clean. I supper recommended this stay!!!
Stuff friendly and helpful and property very clean. I supper recommended this stay!!!
10
Erika Gabriela
10 de dez. de 2025
·
A estadia foi de 5 noites
La limpieza, la amabilidad y la atención de todo el personal y los servicios que ofrecen de excelente calidad
La limpieza, la amabilidad y la atención de todo el personal y los servicios que ofrecen de excelente calidad
6
David
21 de ago. de 2025
·
A estadia foi de 1 noite
Olor a humedad en el cuarto, no se siente limpio. La construcción demasiado austera, alberca privada no es privada, muy poca luz en el cuarto, parece que me vendieron en $90 pesos una botella de "Agua de Piedra" rellenada porque la trajeron abierta. Honestamente no me gustó
Olor a humedad en el cuarto, no se siente limpio. La construcción demasiado austera, alberca privada no es privada, muy poca luz en el cuarto, parece que me vendieron en $90 pesos una botella de "Agua de Piedra" rellenada porque la trajeron abierta. Honestamente no me gustó
10
Julio
6 de set. de 2023
·
A estadia foi de 3 noites
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
10
Gina
13 de out. de 2024
·
A estadia foi de 5 noites
The hotel was quiet, quaint and very clean in a safe area. The staff was extremely polite, friendly and helpful which was appreciated. We booked here after arriving in Tulum and finding our original booking nothing like advertised (dirty, poorly upkept and not feeling safe). We immediately had to leave and find different accommodations, so glad we stumbled across the K'uyen Hotel and they were able to make our trip to Tulum a good experience after such a bad start. Thank you for a great time!
The hotel was quiet, quaint and very clean in a safe area. The staff was extremely polite, friendly and helpful which was appreciated. We booked here after arriving in Tulum and finding our original booking nothing like advertised (dirty, poorly upkept and not feeling safe). We immediately had to leave and find different accommodations, so glad we stumbled across the K'uyen Hotel and they were able to make our trip to Tulum a good experience after such a bad start. Thank you for a great time!
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Quartos
Os quartos são espaçosos, elegantes e confortáveis, com ar condicionado forte e Wi‑Fi geralmente confiável; algumas suítes oferecem terraços ou piscinas privativas. Os pontos negativos incluem paredes finas ou portas conectadas, problemas ocasionais no banheiro ou temperatura da água e raras quedas de energia.
Avaliações dos hóspedes relacionadas
10
johan
21 de mar. de 2024
·
A estadia foi de 5 noites
Vi bodde i PH2 vilket kanske är nästa rummet. Högst upp med egen minipool och egna solstolar med stor terass. Bra AC med bra wifi. Underbara sängar och två dushar varav en uteregn dusch. ( lite lågt vattentryck där, men skönt ändå) Rummet går inte att få bättre Trevlig personal och ok frukost. Du går bordservering med frukttallrik, rostat bröd med smör/marmelad. Stekt ägg i olika format samt kaffe/te. Du blir mätt. Restaurang finns med visst utbud. Vi och de flesta äter på restaurangerna runt om, du kan gå dit, 10-15 minuter promenad. Själva området är lugnt och lite öde få det är nybyggt och allt inte slutsålt/exploaterat. Det är säkert att röra sig, även om det är lite öde. Taxi är dyrt i områdena så vi hyrde scooter. 5 min ner till stranden och till centrum. Tips, ta ADO bussen (modern direktbuss) om du skall till cancun airport. Boka på appen el på busstation. Hotellet kan verkligen rekommenderas och jag kan rekommendera beachcluben Playa Paraisio som är mest prisvärd och på bästa stranddelen. Lugnt ställe utan värsta partyt.
Vi bodde i PH2 vilket kanske är nästa rummet. Högst upp med egen minipool och egna solstolar med stor terass. Bra AC med bra wifi. Underbara sängar och två dushar varav en uteregn dusch. ( lite lågt vattentryck där, men skönt ändå) Rummet går inte att få bättre Trevlig personal och ok frukost. Du går bordservering med frukttallrik, rostat bröd med smör/marmelad. Stekt ägg i olika format samt kaffe/te. Du blir mätt. Restaurang finns med visst utbud. Vi och de flesta äter på restaurangerna runt om, du kan gå dit, 10-15 minuter promenad. Själva området är lugnt och lite öde få det är nybyggt och allt inte slutsålt/exploaterat. Det är säkert att röra sig, även om det är lite öde. Taxi är dyrt i områdena så vi hyrde scooter. 5 min ner till stranden och till centrum. Tips, ta ADO bussen (modern direktbuss) om du skall till cancun airport. Boka på appen el på busstation. Hotellet kan verkligen rekommenderas och jag kan rekommendera beachcluben Playa Paraisio som är mest prisvärd och på bästa stranddelen. Lugnt ställe utan värsta partyt.
6
Bruce
13 de jan. de 2025
·
A estadia foi de 4 noites
Limited food options nearby, coupled with paper thin walls leads to a pretty uncomfortable stay. Additionally, the room provided a door to another room that inexplicably had a one way lock only, meaning they could enter our room at any time. The water in the shower would be warm for approximately 5 minutes before turning rather tepid.
Limited food options nearby, coupled with paper thin walls leads to a pretty uncomfortable stay. Additionally, the room provided a door to another room that inexplicably had a one way lock only, meaning they could enter our room at any time. The water in the shower would be warm for approximately 5 minutes before turning rather tepid.
8
Ben
26 de set. de 2023
·
A estadia foi de 6 noites
I loved the room. It clean comfortable and spacious. But most of all they honored my request for a special occasion and it was outstanding. Couldnt ask for anything more. Its a small team but they make a very big impact. Only con is that the suite should be equipped with a microwave or one should be provided upon request and more pots and pans for cooking. A very pleasant stay nonetheless.
I loved the room. It clean comfortable and spacious. But most of all they honored my request for a special occasion and it was outstanding. Couldnt ask for anything more. Its a small team but they make a very big impact. Only con is that the suite should be equipped with a microwave or one should be provided upon request and more pots and pans for cooking. A very pleasant stay nonetheless.
10
Mauro
26 de ago. de 2025
·
A estadia foi de 8 noites
Struttura nuova, con camere, la nostra era l’appartamento, comodissime e dotate di tutto, perfetta per chi cerca un po’ di relax, ma avere il mare a 2 passi, ottima esperienza, personale sempre molto disponibile
Struttura nuova, con camere, la nostra era l’appartamento, comodissime e dotate di tutto, perfetta per chi cerca un po’ di relax, ma avere il mare a 2 passi, ottima esperienza, personale sempre molto disponibile
10
Tim
1 de jun. de 2024
·
A estadia foi de 2 noites
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
10
Christopher
11 de set. de 2024
·
A estadia foi de 3 noites
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
10
Fernando
16 de nov. de 2025
·
A estadia foi de 4 noites
La habitación estaba muy bien, completa, amplia. Lo único echo de menos una silla y una pequeña mesa para escribir o trabajar. Por otra parte tenía una puerta de acceso que comunicaba con otra habitacion y que la dejaron sin cerra. Y habia otras personas alojadas en ella.
La habitación estaba muy bien, completa, amplia. Lo único echo de menos una silla y una pequeña mesa para escribir o trabajar. Por otra parte tenía una puerta de acceso que comunicaba con otra habitacion y que la dejaron sin cerra. Y habia otras personas alojadas en ella.
10
Pearl
3 de mar. de 2024
·
A estadia foi de 1 noite
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
10
Samantha
23 de jul. de 2024
·
A estadia foi de 6 noites
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
8
Jaime
18 de dez. de 2024
·
A estadia foi de 1 noite
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é amplamente descrita como simpática e prestativa. No entanto, várias avaliações citam preocupações com a comunicação ou cobranças, incluindo tarifas de táxi, reversões de depósito e resolução lenta de problemas.
Avaliações dos hóspedes relacionadas
10
al
30 de jan. de 2024
·
A estadia foi de 7 noites
great location, quiet and clean. Staff was great especially Luis.
great location, quiet and clean. Staff was great especially Luis.
10
Ashley
1 de jul. de 2025
·
A estadia foi de 2 noites
We had a wonderful stay! Every single staff member greets you with a smile. We stayed during the quiet season but we’d love to come back during the busy season for the party life!!
We had a wonderful stay! Every single staff member greets you with a smile. We stayed during the quiet season but we’d love to come back during the busy season for the party life!!
10
Maria
27 de ago. de 2025
·
A estadia foi de 5 noites
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
10
Tanisha
29 de abr. de 2025
·
A estadia foi de 3 noites
The front desk guy was a little questionable as he tried to charge/pocket a fee to get a taxi for us but us knowing that it’s a free service offered by the hotel looked so him a little sideways. Other than that I liked it. Clean safe and modern. I left the Kan hotel to come here. I didn’t regret it!
The front desk guy was a little questionable as he tried to charge/pocket a fee to get a taxi for us but us knowing that it’s a free service offered by the hotel looked so him a little sideways. Other than that I liked it. Clean safe and modern. I left the Kan hotel to come here. I didn’t regret it!
10
Erika Gabriela
10 de dez. de 2025
·
A estadia foi de 5 noites
La limpieza, la amabilidad y la atención de todo el personal y los servicios que ofrecen de excelente calidad
La limpieza, la amabilidad y la atención de todo el personal y los servicios que ofrecen de excelente calidad
10
Selita Michelle
24 de mar. de 2025
·
A estadia foi de 4 noites
Me and my husband chose this hotel for our anniversary! The hotel was very clean and the staff was helpful and really nice, me and my husband only problem was the manager name is Aviana I think I’m saying it right. When we were told something by the staff they would stated that their boss told them to tell us, she will be right in our present and never introduce herself, we found out who she was through the staff when told something, but always had something to say. Another thing is she was there ALL DAY on her computer even at night on the rooftop micromanaging the staff, and everything her staff do! She was not approachable and didn’t talk to us nor have I noticed her talking to any other guest we had to speck to her first and she responded back and that’s all. Being in that type of position you should be sociable and approachable!!!
Me and my husband chose this hotel for our anniversary! The hotel was very clean and the staff was helpful and really nice, me and my husband only problem was the manager name is Aviana I think I’m saying it right. When we were told something by the staff they would stated that their boss told them to tell us, she will be right in our present and never introduce herself, we found out who she was through the staff when told something, but always had something to say. Another thing is she was there ALL DAY on her computer even at night on the rooftop micromanaging the staff, and everything her staff do! She was not approachable and didn’t talk to us nor have I noticed her talking to any other guest we had to speck to her first and she responded back and that’s all. Being in that type of position you should be sociable and approachable!!!
2
Jennifer
21 de abr. de 2024
·
A estadia foi de 4 noites
We got there earlier than expected and they were able to check us in. Initially, we liked the hotel a lot. Decent breakfast. A bit far to everything to walk. The reason for the low stars is on our second day after a 12 hour day excursion, we came back to half our clothes stolen. We went to the desk and the guy said we needed to speak to the manager. The next morning we did and he insinuated we lost, misplaced or did not bring half our suitcase. He did absolutely nothing to rectify the situation. Would not even help us to call the police. We asked who has access to our room and he said the maid. We did not accuse the maid. We had name brand items with tags. The hotel did not even have the "no service needed" sign to hang up as we usually do. They called a taxi for us for a 9 min car ride and charged us 850 pesos [52$] Tulum has been a bit if a nightmare. Mexico City never treated us this way. The hotel never had warm/hot shower. Tried reaching out to Hotels.com and whom also did nothing to help.
We got there earlier than expected and they were able to check us in. Initially, we liked the hotel a lot. Decent breakfast. A bit far to everything to walk. The reason for the low stars is on our second day after a 12 hour day excursion, we came back to half our clothes stolen. We went to the desk and the guy said we needed to speak to the manager. The next morning we did and he insinuated we lost, misplaced or did not bring half our suitcase. He did absolutely nothing to rectify the situation. Would not even help us to call the police. We asked who has access to our room and he said the maid. We did not accuse the maid. We had name brand items with tags. The hotel did not even have the "no service needed" sign to hang up as we usually do. They called a taxi for us for a 9 min car ride and charged us 850 pesos [52$] Tulum has been a bit if a nightmare. Mexico City never treated us this way. The hotel never had warm/hot shower. Tried reaching out to Hotels.com and whom also did nothing to help.
10
Julio
6 de set. de 2023
·
A estadia foi de 3 noites
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
10
El Hadji
7 de mar. de 2024
·
A estadia foi de 2 noites
Nice Hotel in Tulum we enjoyed our stay and the staff are really nice and welcoming
Nice Hotel in Tulum we enjoyed our stay and the staff are really nice and welcoming
4
Heather
17 de nov. de 2024
·
A estadia foi de 7 noites
The most of the staff was wonderful. Only had an issue with one person who didn’t seem to care about anything. We had an issue with the pool the whole time we were there and they didn’t communicate until the next to last day there. They moved us to a different room at no extra charge but then we had no water and once again lack of communication was an issue. So Friday night water was out for 3-4 hrs came in then went back out. Sat morning we woke up early to still no water. Had a time limit to get dressed and ready to leave to do one last adventure before we had to catch the plane. We ended up having to cancel due to no water. Water came on just in time for us to get ready for the airport.
The most of the staff was wonderful. Only had an issue with one person who didn’t seem to care about anything. We had an issue with the pool the whole time we were there and they didn’t communicate until the next to last day there. They moved us to a different room at no extra charge but then we had no water and once again lack of communication was an issue. So Friday night water was out for 3-4 hrs came in then went back out. Sat morning we woke up early to still no water. Had a time limit to get dressed and ready to leave to do one last adventure before we had to catch the plane. We ended up having to cancel due to no water. Water came on just in time for us to get ready for the airport.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizado em uma área tranquila e em desenvolvimento, com cafés e restaurantes a cerca de 10 a 25 minutos a pé; a praia e as principais áreas ficam mais distantes. Alguns hóspedes tiveram dificuldade em encontrá-lo pelo GPS e dependeram de táxis ou veículos.
Avaliações dos hóspedes relacionadas
8
Rachell
31 de mai. de 2023
·
A estadia foi de 3 noites
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
10
Mitchell
17 de dez. de 2023
·
A estadia foi de 3 noites
great location if you don’t want to stay directly on the beach. however the beach is very close so i would visit here again
great location if you don’t want to stay directly on the beach. however the beach is very close so i would visit here again
10
Roberto
27 de set. de 2024
·
A estadia foi de 1 noite
Excelente ubicación , cerca de todo y con muy buenas amenidades. El rooftop es de los más cómodos en Tulum
Excelente ubicación , cerca de todo y con muy buenas amenidades. El rooftop es de los más cómodos en Tulum
10
Pearl
3 de mar. de 2024
·
A estadia foi de 1 noite
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
VIP upgraded Extremely comfortable room. Room amenities were luxurious. Fantastic Private plunge pool on a private terrace off the bedroom and living room .. As well a bottle of complimentary red wine was impressive . Just a note that some surrounding areas around the hotel is not developed, so consider using a taxi service I would return and totally recommend this hotel
8
Magdaleno
6 de ago. de 2024
·
A estadia foi de 1 noite
It’s hard to find with GPS
It’s hard to find with GPS
2
Michael Antoine
1 de ago. de 2024
·
A estadia foi de 3 noites
Don't go to this hotel you have to take a cab everywhere. There is nothing walkable stores are far restaurants ,beach the pool is not even a pool a square that the water was dirty .The receptions try to make me pay for drinks that I already paid for ..You better rent a car because the cabs there cost to dam much.My worst vacation ever and I'm never coming back to Mexico especially Tulum kick rocks
Don't go to this hotel you have to take a cab everywhere. There is nothing walkable stores are far restaurants ,beach the pool is not even a pool a square that the water was dirty .The receptions try to make me pay for drinks that I already paid for ..You better rent a car because the cabs there cost to dam much.My worst vacation ever and I'm never coming back to Mexico especially Tulum kick rocks
10
Diana
27 de fev. de 2024
·
A estadia foi de 1 noite
Excelente estancia con varias opciones de cafés y restaurante cerca a pie así como de una tienda para comprar cualquier cosa que requieras. Si llegas en auto y es fácil de llegar al lugar. Todo limpio y ordenado.
Excelente estancia con varias opciones de cafés y restaurante cerca a pie así como de una tienda para comprar cualquier cosa que requieras. Si llegas en auto y es fácil de llegar al lugar. Todo limpio y ordenado.
10
ERLLY
30 de abr. de 2024
·
A estadia foi de 4 noites
Property is Clean and has all amenities to be in a safe environment. The property is about a 25min walk to the main strip, so a rental car is recommended, however they can rent bicycles to move around in town, and they also have cab services available. I would return!
Property is Clean and has all amenities to be in a safe environment. The property is about a 25min walk to the main strip, so a rental car is recommended, however they can rent bicycles to move around in town, and they also have cab services available. I would return!
10
Samantha
23 de jul. de 2024
·
A estadia foi de 6 noites
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
10
eric
17 de mar. de 2023
·
A estadia foi de 9 noites
Hotel confortable personnel tres agreable chambre fonctionnelle et tres propre,petit dejeuner copieux.seul bemol les alentours en travaux
Hotel confortable personnel tres agreable chambre fonctionnelle et tres propre,petit dejeuner copieux.seul bemol les alentours en travaux
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é frequentemente elogiado e conveniente, e alguns apreciam o restaurante no local e o bar na cobertura. Outros relatam comida média ou cara e qualidade inconsistente.
Avaliações dos hóspedes relacionadas
10
Jonathan
18 de abr. de 2024
·
A estadia foi de 3 noites
Recomendable al 100%. Ha superado mis expectativas de sobra. La comida riquísima, la Habitación muy cómoda y la limpieza inmejorable!! Muy agradables tod@s y si vuelvo a la zona me hospedaría aquí sin dudarlo…….
Recomendable al 100%. Ha superado mis expectativas de sobra. La comida riquísima, la Habitación muy cómoda y la limpieza inmejorable!! Muy agradables tod@s y si vuelvo a la zona me hospedaría aquí sin dudarlo…….
8
Rachell
31 de mai. de 2023
·
A estadia foi de 3 noites
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
Was a little tricky to find as it isn't super clearly marked, but once we found it our vacation was off to a good start. The person who greeted us at the front desk was very helpful and showed us around. We booked the luxury suite with private pool. The room was huge with a well stocked kitchen, large living room, space for 4 at the dining table. The bedroom was also large as was the bathroom/shower. The deck was tranquil, the pool on it is more of a cold tub if I were to describe it. The complimentary breakfast was very good - fruit, granola, yogurt, eggs, bread ad pastries brought to your table. Again, it was very tranquil, peaceful, quiet. The pool upstairs is okay - nothing amazing. It's smaller and can get a lot of bugs at certain times of day. It was nice to cool off in. A little awkward since it's part of the restaurant/bar area - convenient if you want a drink in the pool but odd when people are dressed up to eat food a mere 10ft away from you. The location is a quieter area. Walking to the main road only takes about 10-15mins with lots of restaurant options. We rented a car so it was nice to be able to drive to the beach area and see what is available down there. On your walk you may come across many stray or loosely owned animals. We both agreed we would definitely stay again!
10
Tim
1 de jun. de 2024
·
A estadia foi de 2 noites
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
Main negative is no maps or quality directions, despite asking for this over six days. Tulum is in rapid buildout, so hotel providing map and directions is essential, since google maps is almost useless. The manager shares how easily he can get many maps, but he is busy entire week and I did not need it. Hotel is still great since, rooms were excellent: large, clean, quiet, air conditioning, hot water, fridge, freezer, and unlimited water. Hotel included great WiFi, English speaking, free wine bottle, large breakfast, and rooftop restaurant with great view and breeze. Manager let us leave bags early for free, and we rented their bikes to see beaches and their resort art. Tip: get gas at Mobil, to avoid double billing (see reviews). So hotel is great, but without a map or directions, and we are not going back to Tulum.
10
Christopher
11 de set. de 2024
·
A estadia foi de 3 noites
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
The staff is wonderful. Especially Nikki, who helped my party several times. This is a pretty property. The rooms are very pleasant. Cool and comfortable. Priced reasonably. Decent food options could be purchased, as well as the upstairs bar. The pools are more for soaking in with a few friends than swimming. Some rooms have their own private pools which are nice. I'd definitely return.
8
Nathalie
17 de nov. de 2025
·
A estadia foi de 4 noites
la chambre, l'endroit est joli, le rooftop avec jolie vue, personnel aimable
la chambre, l'endroit est joli, le rooftop avec jolie vue, personnel aimable
6
Kortney
4 de fev. de 2024
·
A estadia foi de 2 noites
I liked the room a lot, it was clean and well done overall. My main issue was the food quality. The photos of the food and what you actually got were so different. Everything felt frozen and nothing felt fresh. Having access to healthy high quality food is a big deal to me. I ended up leaving very hungry.
I liked the room a lot, it was clean and well done overall. My main issue was the food quality. The photos of the food and what you actually got were so different. Everything felt frozen and nothing felt fresh. Having access to healthy high quality food is a big deal to me. I ended up leaving very hungry.
8
Volodymyr
25 de abr. de 2024
·
A estadia foi de 6 noites
Great and knowledgeable hosts but below average breakfasts.
Great and knowledgeable hosts but below average breakfasts.
10
Nicole
21 de jun. de 2023
·
A estadia foi de 2 noites
The hotel is beautiful. It’s better in person. The staff is so nice and accommodating. It was a lovely stay with no complaints. The free breakfast was delicious & they can take it to your room. Overall it was an incredible stay and I definitely recommend. They also light palo santo to keep mosquitoes away (it smells soooo good). Namaste
The hotel is beautiful. It’s better in person. The staff is so nice and accommodating. It was a lovely stay with no complaints. The free breakfast was delicious & they can take it to your room. Overall it was an incredible stay and I definitely recommend. They also light palo santo to keep mosquitoes away (it smells soooo good). Namaste
10
DANIEL
23 de ago. de 2024
·
A estadia foi de 14 noites
Great room !! Great property. Breakfast could be better but not bad. Front desk very friendly and accommodating!! I would stay here again!!!
Great room !! Great property. Breakfast could be better but not bad. Front desk very friendly and accommodating!! I would stay here again!!!
8
Jaime
18 de dez. de 2024
·
A estadia foi de 1 noite
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
gilberto
24 de jul. de 2024
·
A estadia foi de 1 noite
Excelente
Excelente
8
Andrea
22 de jun. de 2026
·
A estadia foi de 3 noites
Excelente servicio del personal, todos muy atentos y amables, el lugar está muy bonito y limpio, lo único que a los W.C. les hace falta un poco de ventilación o extractores porque llegan a oler a drenaje. Fuera de ese detalle todo estuvo muy bien, definitivamente regresaremos a hospedarnos ahí!! :)
Excelente servicio del personal, todos muy atentos y amables, el lugar está muy bonito y limpio, lo único que a los W.C. les hace falta un poco de ventilación o extractores porque llegan a oler a drenaje. Fuera de ese detalle todo estuvo muy bien, definitivamente regresaremos a hospedarnos ahí!! :)
10
Jose Jesus
16 de jun. de 2026
·
A estadia foi de 6 noites
Staff was wonderful! Accommodating, helpful and friendly. The breakfast that was included with our stay was absolutely delicious. Although they do have an a la carte menu to order something different, the free breakfast was more than enough. The only thing I will tell people is to be aware that if they travel to Tulum
Staff was wonderful! Accommodating, helpful and friendly. The breakfast that was included with our stay was absolutely delicious. Although they do have an a la carte menu to order something different, the free breakfast was more than enough. The only thing I will tell people is to be aware that if they travel to Tulum
8
Utah
25 de mai. de 2026
·
A estadia foi de 4 noites
Great staff, a beautiful room, and testy breakfast! The area is quiet and very walkable. The only downside is we were in PH 2 and the AC can’t keep up with the heat of the afternoon.
Great staff, a beautiful room, and testy breakfast! The area is quiet and very walkable. The only downside is we were in PH 2 and the AC can’t keep up with the heat of the afternoon.
8
Maria
15 de mai. de 2026
·
A estadia foi de 7 noites
Did not used the pool, and you have to pay for coffe in the room after the first day .
Did not used the pool, and you have to pay for coffe in the room after the first day .
Políticas da propriedade
Check-in
Check-out
De 15:00 a 22:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-17: NO DATA
- 2026-09-18: 91.63784325984955USD
- 2026-09-19: 92.69001271038056USD
- 2026-09-20: 129.42608531871795USD
- 2026-09-21: 91.15508737693787USD
- 2026-09-22: 91.63784325984955USD
- 2026-09-23: 128.15173640773773USD
- 2026-09-24: 90.14731359394074USD
- 2026-09-25: 92.09929761703492USD
- 2026-09-26: 92.46720364818573USD
- 2026-09-27: 92.0970065662384USD
- 2026-09-28: 93.97737339076996USD
- 2026-09-29: 91.63660154529572USD
- 2026-09-30: 92.34341694942475USD
- 2026-10-01: 91.63784325984955USD
- 2026-10-02: 92.6033637701416USD
- 2026-10-03: 92.6033637701416USD
- 2026-10-04: 93.97737339076996USD
- 2026-10-05: 121.53463080589295USD
- 2026-10-06: 90.06578016788482USD
- 2026-10-07: 91.98443902080537USD
- 2026-10-08: 132.69500381530762USD
- 2026-10-09: 127.34234838588715USD
- 2026-10-10: 90.44951368736267USD
- 2026-10-11: 89.16112115966797USD
- 2026-10-12: 121.53463080589295USD
- 2026-10-13: 91.48930971469879USD
- 2026-10-14: 93.43273290294647USD
- 2026-10-15: 132.69500381530762USD
- 2026-10-16: 94.43538242729187USD
- 2026-10-17: 93.70504440238953USD
- 2026-10-18: 92.34341694942475USD
- 2026-10-19: 121.53463080589295USD
- 2026-10-20: 91.48930971469879USD
- 2026-10-21: 92.69001271038056USD
- 2026-10-22: 132.69500381530762USD
- 2026-10-23: 127.34234838588715USD
- 2026-10-24: 121.53340658027649USD
- 2026-10-25: 89.00167451759339USD
- 2026-10-26: 92.33103478176118USD
- 2026-10-27: 91.48930971469879USD
- 2026-10-28: 93.43273290294647USD
- 2026-10-29: 132.69500381530762USD
- 2026-10-30: 94.7200848388672USD
- 2026-10-31: 118.33429517723084USD
- 2026-11-01: 64.68519589881898USD
- 2026-11-02: 63.97755851463318USD
- 2026-11-03: 118.0282212841797USD
- 2026-11-04: 63.93910034133911USD
- 2026-11-05: 117.99859502426148USD
- 2026-11-06: 117.72847838645936USD
- 2026-11-07: 94.83612393836975USD
- 2026-11-08: 66.0747925348854USD
- 2026-11-09: 117.96872391921997USD
- 2026-11-10: 63.93910034133911USD
- 2026-11-11: 63.93910034133911USD
- 2026-11-12: 118.22332786956787USD
- 2026-11-13: 64.32035043170929USD
- 2026-11-14: 63.848595090408324USD
- 2026-11-15: 88.02532835506439USD
- 2026-11-16: 64.36022520893097USD
- 2026-11-17: 63.994186121845246USD
Contacte o alojamento com antecedência se planeia chegar após as 20:00, através dos dados que constam na sua confirmação de reserva. Os clientes irão receber um e-mail 2 semanas antes da chegada com instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.
Terá de pagar a seguinte caução totalmente reembolsável.
Deposit: USD 50 per accommodation, per night
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e numerário
- O alojamento não pode garantir quartos sem ruído
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Não é permitida a estadia de pessoas com idade inferior a 21 anos neste alojamento só para adultos.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- Acesso aos quartos através de dispositivo móvel.
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