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Hotel Metropolitan Sendai

From

$101
/ night
Hotel Metropolitan Sendai - Image 1
Hotel Metropolitan Sendai - Room
Hotel Metropolitan Sendai - Room
Hotel Metropolitan Sendai - Reception
Hotel Metropolitan Sendai - Restaurant

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From

$101
/ night

About this property

Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and wedding services.
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  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Room Service

  • Valet Parking

  • Dry Cleaning

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Location

Aoba-ku Chuo 1-1-1, Downtown Sendai, Sendai, Japan

Aoba-dori Avenue (0.1 miles)

Asaichi Morning Market (0.2 miles)

Sendai City Tourist Information Center (0.3 miles)

Sendai Ginza Street (0.3 miles)

AER Observation Terrace (0.3 miles)

Mitakisanfudoin (0.4 miles)

More location info

Room options

8

Royal Suite (Main Building)

Room details

2 Twin Beds

Sleeps 2

1184 ft²

Air Conditioning
Wi-Fi (Free)
Refrigerator

5

Standard Triple Room, Smoking (27.9 Sqm, Main Building)

Room details

2 Twin Beds

Sleeps 3

300 ft²

Air Conditioning
Wi-Fi (Free)
Rollaway or Extra Beds (Free)

6

Standard Twin Room, 2 Twin Beds, Smoking (Main Building)

Room details

2 Twin Beds

Sleeps 2

300 ft²

Air Conditioning
Wi-Fi (Free)
Refrigerator

6

Traditional Room, Smoking (Keyaki, Main Building)

Room details

8× Futon Beds

Sleeps 8

633 ft²

Air Conditioning
Wi-Fi (Free)
Refrigerator

4

Economy Twin Room (Main Building)

Room details

2 Twin Beds

Sleeps 2

269 ft²

Air Conditioning
Wi-Fi (Free)
Refrigerator

4

Single Room, Smoking (Main Building)

Room details

1 Twin Bed

175 ft²

Air Conditioning
Wi-Fi (Free)
Refrigerator

5

Standard Double Room, 1 Double Bed, Smoking (Main Building)

Room details

1 Full Bed

Sleeps 2

291 ft²

Air Conditioning
Wi-Fi (Free)
Refrigerator

5

Basic Double Room, 1 Double Bed, Smoking (Main Building)

Room details

1 Full Bed

Sleeps 2

195 ft²

Air Conditioning
Wi-Fi (Free)
Refrigerator

5

Standard Double Room, 1 Double Bed (Main Building)

Room details

1 Full Bed

Sleeps 2

291 ft²

Air Conditioning
Wi-Fi (Free)
Refrigerator

4

Single Room (Main Building)

Room details

1 Twin Bed

175 ft²

Air Conditioning
Wi-Fi (Free)
Refrigerator

7

Traditional Suite (Sakura, Main Building)

Room details

2 Twin Beds

Sleeps 6

633 ft²

Air Conditioning
Wi-Fi (Free)
Refrigerator

7

Traditional Suite (Kiri, Main Building)

Room details

2 Twin Beds

Sleeps 4

633 ft²

Air Conditioning
Wi-Fi (Free)
Refrigerator

5

Basic Double Room, 1 Double Bed (Main Building)

Room details

1 Full Bed

Sleeps 2

194 ft²

Air Conditioning
Wi-Fi (Free)
Refrigerator

6

Executive Suite (Main Building)

Room details

2 Twin Beds

Sleeps 2

592 ft²

Air Conditioning
Wi-Fi (Free)
Refrigerator

4

Economy Twin Room, Smoking (Main Building)

Room details

2 Twin Beds

Sleeps 2

269 ft²

Air Conditioning
Wi-Fi (Free)
Refrigerator

5

Standard Triple Room (27.9 Sqm, Main Building)

Room details

2 Twin Beds

Sleeps 3

300 ft²

Air Conditioning
Wi-Fi (Free)
Rollaway or Extra Beds (Free)

6

Standard Twin Room, 2 Twin Beds (Main Building)

Room details

2 Twin Beds

Sleeps 2

300 ft²

Air Conditioning
Wi-Fi (Free)
Refrigerator

Guest reviews of Hotel Metropolitan Sendai

What guests think

AI-generated summary based on recent guest reviews

At Hotel Metropolitan Sendai, travelers consistently highlight the unbeatable station-side location and generally welcoming service, alongside comfortable, quiet rooms that, while sometimes described as dated or basic, provide a practical base for both business and sightseeing.

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Facilities

Good

Cleanliness

Clean

Rooms

Comfortable

Service

Friendly

Location

Convenient

Dining

Varied

Was this helpful?

2

Sin Teng

IAN-logo

Aug 11, 2026

·

Stayed 1 night

Worst stay in Japan – Severe allergy issue ignored and booking guarantee failure This was, without a doubt, the worst hotel stay I have ever experienced in Japan. I booked a non-smoking room clearly stated in black and white on Hotels.com. However, upon arrival, the front desk staff at Hotel Metropolitan Sendai showed me an order stating that a smoking room was reserved, and initially told me to handle it myself . The only solution the hotel could offer was to use machines to clean and treat the odor for me. Because I have a severe physical allergy to cigarette chemicals, I cannot tolerate the smell at all—my lips literally go numb the moment I enter a contaminated space. While I was away and not in the room, I tried contacting Hotels.com for help. One customer service representative unhelpfully replied that a non-smoking room is "not guaranteed." Fortunately, another staff member tried to assist by emailing the hotel front desk directly. However, after I returned to the room following the hotel's cleaning attempt, I found that the cigarette smell came back very, very quickly. Whether this is a severe communication failure between Hotels.com and the hotel, or the hotel's internal mishandling, putting a guest with a severe chemical allergy into a smoke-contaminated room and offering no permanent solution is completely unacceptable.
Worst stay in Japan – Severe allergy issue ignored and booking guarantee failure This was, without a doubt, the worst hotel stay I have ever experienced in Japan. I booked a non-smoking room clearly stated in black and white on Hotels.com. However, upon arrival, the front desk staff at Hotel Metropolitan Sendai showed me an order stating that a smoking room was reserved, and initially told me to handle it myself . The only solution the hotel could offer was to use machines to clean and treat the odor for me. Because I have a severe physical allergy to cigarette chemicals, I cannot tolerate the smell at all—my lips literally go numb the moment I enter a contaminated space. While I was away and not in the room, I tried contacting Hotels.com for help. One customer service representative unhelpfully replied that a non-smoking room is "not guaranteed." Fortunately, another staff member tried to assist by emailing the hotel front desk directly. However, after I returned to the room following the hotel's cleaning attempt, I found that the cigarette smell came back very, very quickly. Whether this is a severe communication failure between Hotels.com and the hotel, or the hotel's internal mishandling, putting a guest with a severe chemical allergy into a smoke-contaminated room and offering no permanent solution is completely unacceptable.
6

Shigeo

IAN-logo

Aug 9, 2026

·

Stayed 1 night

This is a very good hotel in a very convenient location next to Sendai Station and the center of Sendai. It is clean, modern, with good facilities. It is walking distance to the station and steps away from the Espar shopping center that has a lot of restaurants. I would normally rate the Metropolitan very high; however, being a VIPAccess hotel I was disappointed at the lack of recognition of my platinum status, the highest in hotels.com. So we did not receive an upgrade, nor a free breakfast, and not even a one-hour late checkout (for which they wanted to charge Yen 2000/person). We were not offered an early checkin, which occured at the set time of 3 pm for everyone, so there was a line to contend with, as there was no special line for frequent travelers. I don't know if this rather poor service is a problem with the Metropolitan or with hotels.com/Expedia, but I think it is both. Thumbs down. I'm looking to use my own hotel chain membership for better service.
This is a very good hotel in a very convenient location next to Sendai Station and the center of Sendai. It is clean, modern, with good facilities. It is walking distance to the station and steps away from the Espar shopping center that has a lot of restaurants. I would normally rate the Metropolitan very high; however, being a VIPAccess hotel I was disappointed at the lack of recognition of my platinum status, the highest in hotels.com. So we did not receive an upgrade, nor a free breakfast, and not even a one-hour late checkout (for which they wanted to charge Yen 2000/person). We were not offered an early checkin, which occured at the set time of 3 pm for everyone, so there was a line to contend with, as there was no special line for frequent travelers. I don't know if this rather poor service is a problem with the Metropolitan or with hotels.com/Expedia, but I think it is both. Thumbs down. I'm looking to use my own hotel chain membership for better service.
6

Latrice

IAN-logo

Jun 23, 2026

·

Stayed 1 night

Hotel was in a great location and well maintained. Beds were very firm and pillows firm and thick so uncomfortable night for me.
Hotel was in a great location and well maintained. Beds were very firm and pillows firm and thick so uncomfortable night for me.
10

Kuniko

EXP-logo

Jun 21, 2026

·

Stayed 1 night

Staff at the hotel were very friendly and helpful. Room was clean and we rested very well.
Staff at the hotel were very friendly and helpful. Room was clean and we rested very well.
10

Egor

IAN-logo

Jun 14, 2026

·

Stayed 3 nights

Our second stay at this hotel in two years. Very good location, right next to train station. The room is good. The reception is very helpful. Yamada-san was efficient, fast and helpful. Very good experience.
Our second stay at this hotel in two years. Very good location, right next to train station. The room is good. The reception is very helpful. Yamada-san was efficient, fast and helpful. Very good experience.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:30

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Hotel Metropolitan Sendai

Is parking available at the property?

Self parking is available on-site for a fee of JPY 2000 per night, which includes in/out privileges. Valet parking services are also offered.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10 AM for a fee of approximately JPY 3000 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:30 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, subject to availability and possible additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access to different floors.

Where is the property located in relation to key landmarks?

The hotel is situated in the heart of Sendai, within a 15-minute walk of attractions such as Sendai Anpanman Children's Museum & Mall and Aoba-dori Avenue. It is approximately 0.4 miles from the Sendai City Tourist Information Center and 8.9 miles from Sekisui Heim Super Arena.

What are the policies for guests staying with children?

One child aged 5 years or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

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Prices for upcoming dates

October 2026
November 2026

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Prices in USD for 2 guests, updated daily.

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