Holiday Inn Express Layton - I-15 by IHG
Property description
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and discounted use of a nearby fitness ...
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Guest reviews
7.8
Good
Based on 932 verified reviews
Who stays here?
Business
52%
Couple
11%
Family
30%
Group
1%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Holiday Inn Express Layton - I-15 by IHG is praised for friendly staff, generally clean, spacious rooms, and a convenient location near dining, shopping, and the freeway, though ongoing renovations and maintenance issues affect some stays.
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2
Jayden
2 weeks ago
·
Stayed 3 nights
Very disappointed with our stay at Holiday Inn Express. The room was not clean upon arrival, and we found bugs near the bed, which was extremely concerning while traveling with a baby. We also noticed mildew/mold spots on the mattress, which made us feel very uncomfortable about the cleanliness and overall condition of the room. When we brought these concerns up, we were told we would be credited for a free night due to the issues we experienced. Instead, we only received 1,000 IHG points, which does not come close to resolving the situation or matching what was promised. I have also attempted to contact management multiple times to discuss the situation further and have yet to receive any response. The lack of communication and follow-through has been just as frustrating as the condition of the room itself. Elevator was also out of service and we were on the 4th floor with a baby (not fun!) We expected much better cleanliness, customer service, and accountability from a Holiday Inn Express.
Very disappointed with our stay at Holiday Inn Express. The room was not clean upon arrival, and we found bugs near the bed, which was extremely concerning while traveling with a baby. We also noticed mildew/mold spots on the mattress, which made us feel very uncomfortable about the cleanliness and overall condition of the room. When we brought these concerns up, we were told we would be credited for a free night due to the issues we experienced. Instead, we only received 1,000 IHG points, which does not come close to resolving the situation or matching what was promised. I have also attempted to contact management multiple times to discuss the situation further and have yet to receive any response. The lack of communication and follow-through has been just as frustrating as the condition of the room itself. Elevator was also out of service and we were on the 4th floor with a baby (not fun!) We expected much better cleanliness, customer service, and accountability from a Holiday Inn Express.
6
Richard
2 weeks ago
·
Stayed 5 nights
Breakfast excellent, staff excellent, maintenance of security box and security protection horrible.
Breakfast excellent, staff excellent, maintenance of security box and security protection horrible.
10
Heather
2 weeks ago
·
Stayed 4 nights
Staff was super nice and helpful
Staff was super nice and helpful
6
Kelli
3 weeks ago
·
Stayed 2 nights
Don’t know didn’t eat , the biscuits were overcooked and the omelets were overcooked also. The coffee was terrible we had to go out
Don’t know didn’t eat , the biscuits were overcooked and the omelets were overcooked also. The coffee was terrible we had to go out
2
Sadie
4 weeks ago
·
Stayed 1 night
There was a giant hairball in the bathroom, dead bugs in the bathroom. Dirty smear handprints on the desk, and the room smelled like rotten milk. It was gross. We also couldn’t pull the shower diverter up
There was a giant hairball in the bathroom, dead bugs in the bathroom. Dirty smear handprints on the desk, and the room smelled like rotten milk. It was gross. We also couldn’t pull the shower diverter up
1695 Woodland Park Drive, Layton, Utah, United States of America
Location
With a stay at Holiday Inn Express - Layton by IHG in Layton, you'll be within a 15-minute drive of Lagoon Amusement Park and Davis Conference Center. This hotel is 0.6 mi (1 km) from Cinemark Layton and 0.8 mi (1.3 km) from Intermountain Kids care.
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