Best Western Plus Edmonton Airport Hotel

Stayed here as it was close to the airport. Liked having a restaurant on site although children’s menu was lacking. Pool and water slide was great. Good breakfast. Airport shuttle was on schedule.

No serious complaints. The breakfast was great (a lot of options - some healthy too!). The rooms were clean and pretty modern. The facility was very nice, clean in appearance and modern. My one and only complaint was that we didn’t get to take advantage of the pool because it was closed due to maintenance (one of our reasons for booking at this location). The hospitality clerk did however offer us hot tub use at a sister location nearby. Unfortunately we didn’t take advantage of. It was nice option that they offered though.

The room was very clean and the beds were so comfortable! . The swimming pool and water slides was so fun!

The exercise room was excellent and well outfitted. Pool amd hot tub were small but nice.

Great location, pool was awesome

The front desk told my toddler to “shhhh” which I didn’t appreciate as I was leaving. The key for the fourth floor didn’t work, so we would have to walk to the 3rd floor and take the elevator up. One elevator was out of order. The pool was extremely cold. Check- in was at 4pm Check out was @ 11am The breakfast was good and they’re was lots of seating.

NO POOL: this is not a bad review, I loved the restaurant attached to the hotel, the breakfast was great, staff was super friendly both at the hotel and restaurant. Just want to make you aware the pool is under renovations for 1 month, very disappointed as I filtered for a pool and breakfast included just to show up and find out about the reno's. It does say that the pool is under renovations on Expedia website when looking at this hotel, however you really have to do some digging for that info. But the hotel was great otherwise.

Supper clean awesome staff and have plenty of parking for guests

Clean and family friendly. Great location and pool was perfect for kids.

Perfect Stay for My Son’s Birthday 🎂 Our stay was absolutely wonderful. I always check the bed first when I enter a room — both the bed and pillows were perfectly clean and comfortable. The bathroom was spotless, and I was especially impressed by how shiny and clean the sink handles, bathtub handles, and shower head were. You could really tell the cleaning staff paid great attention to detail. The swimming pool was perfect as well, and I appreciated that there was a separate washroom inside the pool area for convenience. Breakfast on the first floor offered a great variety — toast, French toast, yogurt, juice, scrambled eggs, hash browns, ham, sausages, and more. There were also several types of jams, fruits, and pastries to choose from. The staff service was excellent. They kindly came to check if everything was okay and quickly cleared empty plates. We stayed for one night to celebrate my son’s birthday, and the front desk staff made his day extra special by wishing him a happy birthday and giving him some chocolates. Everything was perfect, and we were so thankful. My kids were sad that we could only stay for one night! Highly recommend this hotel.

Extremely noisy-there were people knocking on doors until well after 1am. The carpet between the beds in our room was so wet when we arrived that we had to put a towel down before we could get into bed. Then the alarm went off at 6 am. We hadn’t set an alarm.

Very clean room and bedding. Fridge and microwave in the room is very good. Only low shower pressure and slow draining are cons.

The only thing I could say really is our bathroom smelt like cigarette smoke, but everything was clean otherwise. I have best sleep

Room was clean and staff are always very friendly. They breakfast is average but we love the pool and water slide. My kids love staying here.

Absolutely terrible front desk made checking in absolutely terrible, was broken glass under sink vanity, toilet was dirty. Will NEVER stay here again

place is good. however the room was abit dirty. the counter was not really cleaned well. there was drink cup stains. pool ran out of towels and only was given a few at a time so other families grabbed it. it was a busy weekend and they should hv had enough towels. barney pub was a great place to eat though. they hv 3 sleections for kids menu. need to go back to try the beer wall. over it was above average. not bad

Would definitely recommend. Our late flight was cancelled and was able to book at the last minute. Enjoyed the clean room and breakfast in the morning.

Clean

Nice staff.. stained top sheet in bed was kinda nasty..

Perfect Stay for My Son’s Birthday 🎂 Our stay was absolutely wonderful. I always check the bed first when I enter a room — both the bed and pillows were perfectly clean and comfortable. The bathroom was spotless, and I was especially impressed by how shiny and clean the sink handles, bathtub handles, and shower head were. You could really tell the cleaning staff paid great attention to detail. The swimming pool was perfect as well, and I appreciated that there was a separate washroom inside the pool area for convenience. Breakfast on the first floor offered a great variety — toast, French toast, yogurt, juice, scrambled eggs, hash browns, ham, sausages, and more. There were also several types of jams, fruits, and pastries to choose from. The staff service was excellent. They kindly came to check if everything was okay and quickly cleared empty plates. We stayed for one night to celebrate my son’s birthday, and the front desk staff made his day extra special by wishing him a happy birthday and giving him some chocolates. Everything was perfect, and we were so thankful. My kids were sad that we could only stay for one night! Highly recommend this hotel.

Check in and out was easy. Staff friendly. Room was clean and bed was comfortable

Very nice hotel - updated and spacious. The breakfast buffet was excellent and all the staff were friendly and helpful.

Very clean room and bedding. Fridge and microwave in the room is very good. Only low shower pressure and slow draining are cons.

Wonderful spot by the airport. Factory outlet nearby. Clean modern rooms and beautiful pool. We will be back!

Was a great hotel, the pool was great, very clean, however the hotel rooms were VERY hot, 25 degrees, so the AC was required. However the AC had something definitely wrong with it as every time it went off it sounded like a jet engine was taking off and this happened 5-6 times/hour, so no sleep was had.

This was the prob one of the worst hotel stays for me. I frequently stay at hotel as I fly out of town for work every week. Most times I just pick something inexpensive as it’s usually a quick trip. Those hotels give me exactly what I expected for the price I paid, some even surprised me with some great qualities. But this reservation was different. I was flying in from work but my husband came and met me and we were gonna have a date night. I looked in the area (we have to head south) for a nicer place than usual and seen this one. It looked great! Had a buffet breakfast and a hot tub, even a walk in shower…. And it looked really nice. I booked it and got none of those things. What we got was what looked like an older room that was not a vision of what was represented in my choosing a room. I picked a King room with a walk in shower that looked really spacious and nice. What we got was a tiny bathroom a tub. Plus we got placed right now by the pool where kids and adults were yelling and running around until 11 pm… so no peace and quiet and no hot tub either. Finally we just go to sleep. I wake up to go down to grab some breakfast, it’s about 10:10 and Expedia says the breakfast went until 11am. So none of the reasons I paid the extra and picked this place were actually true. I’m very disappointed. I won’t stay here again.

Completely satisfied with our stay at BW Leduc/ Rooms clean and quiet at the back of hotel. Love having the free breakfasts and were able to get checked in earlier. Thank you.Stay

The staff were very polite and friendly. The room I ordered was not the one I received. Not accessible for my wheelchair n bathroom had no walking shower.

Beds very comfortable

Little sketchy area. Construction going on. Could hear planes flying in

The staff was super friendly and easy to talk with. Very accommodating and showed concern that my stay was comfortable and hassle free. Will definitely book there again!

Absolutely terrible front desk made checking in absolutely terrible, was broken glass under sink vanity, toilet was dirty. Will NEVER stay here again

Unfortunately, when we arrived for check-in, we were immediately greeted with a poor attitude from the representative at the desk. I requested her name for Managment. I had inquired about an early check-in two days prior and was advised that that would not be a problem. They would accommodate a 2 PM check in instead of 4 PM. When the staff member at the front desk had a perturbed look on her face I asked, is there a problem? She advised there was no note for an early check-in, but in note for a late check out, I had informed her that that’s not what I had requested and asked if there would be any issues. The girl at the front counter said with extreme attitude. I’ll try. It made myself and my husband completely uncomfortable. I had stayed here many years ago and received excellent service. That’s why I thought it would be best to return. This will be our last time ever booking at this hotel as we were graded with unneeded attitude. We were able to check in early at 2:30 pm therefore I do not feel that the attitude was needed when checking in. The agent did not advise us which way the room was, and seemed to be inconvenienced when we asked her. I completely understand that at times this hotel might be shortstaffed, however we felt uncomfortable and uninvited & it set the tone of the visit. The restaurant staff and food was amazing!! We will order from the restaurant again and take it home.

The staff were all fabulous. We arrived stressed out and exhausted and they were super efficient and friendly and got us checked into our room very quickly. We'd definitely stay here again.

The front desk told my toddler to “shhhh” which I didn’t appreciate as I was leaving. The key for the fourth floor didn’t work, so we would have to walk to the 3rd floor and take the elevator up. One elevator was out of order. The pool was extremely cold. Check- in was at 4pm Check out was @ 11am The breakfast was good and they’re was lots of seating.

The staff allowed early check in, which was greatly appreciated. Super clean hotel and great breakfast.

Quick check in; exceptional and accommodating staff.

We were given the wrong room and the third party system through Expedia was blamed for the mistake. When showing this to the front desk that we had paid for the higher quality room, we were told the only one an available was one on hold due to maintenance. At the desk we were told there was an issue with a shower door closing but we could still use it. This was not the case, the entire door was missing from the bathroom. The fireplace did not work.

Perfect Stay for My Son’s Birthday 🎂 Our stay was absolutely wonderful. I always check the bed first when I enter a room — both the bed and pillows were perfectly clean and comfortable. The bathroom was spotless, and I was especially impressed by how shiny and clean the sink handles, bathtub handles, and shower head were. You could really tell the cleaning staff paid great attention to detail. The swimming pool was perfect as well, and I appreciated that there was a separate washroom inside the pool area for convenience. Breakfast on the first floor offered a great variety — toast, French toast, yogurt, juice, scrambled eggs, hash browns, ham, sausages, and more. There were also several types of jams, fruits, and pastries to choose from. The staff service was excellent. They kindly came to check if everything was okay and quickly cleared empty plates. We stayed for one night to celebrate my son’s birthday, and the front desk staff made his day extra special by wishing him a happy birthday and giving him some chocolates. Everything was perfect, and we were so thankful. My kids were sad that we could only stay for one night! Highly recommend this hotel.

I was extremely impressed by the lady at front desk when we checked in. She is friendly, relaxed, knowledgeable and very helpful. Breakfast included scrambled eggs, sausage, ham, pancakes, toast, yogurt, juice, pastry & cereal. Coffee & tea table service. All the staff really seemed to like being at work.

Easy to walk to lots of shopping. Nice rooms too

Very nice hotel and friendly staff. Close to Hospital and airport.

Wonderful spot by the airport. Factory outlet nearby. Clean modern rooms and beautiful pool. We will be back!

Hotel is a bit of a distance from Edmonton but I knew that when I booked. The stars was very friendly and helpful. The place was well kept and very clean. Would stay here again anytime.

Excellent area for shopping.

Stayed here as it was close to the airport. Liked having a restaurant on site although children’s menu was lacking. Pool and water slide was great. Good breakfast. Airport shuttle was on schedule.

Very helpful staff. Easy location to get too and lots of parking.

Great location

Little sketchy area. Construction going on. Could hear planes flying in

Great location with fantastic proximity to a lounge where I could watch the hockey game. Professional staff, clean room, and walkable to the nearest libation distributor.

Very nice hotel - updated and spacious. The breakfast buffet was excellent and all the staff were friendly and helpful.

We were greeted by the front desk with a smile. This is becoming unique, as most just welcome you. We had a nice room and the swimming pool and waterslide were nice. The breakfast was really amazing. The ladies greet you with a smile, and take your plates when done. It felt like a restaurant!

Stayed here as it was close to the airport. Liked having a restaurant on site although children’s menu was lacking. Pool and water slide was great. Good breakfast. Airport shuttle was on schedule.

The one thing they can change is the breakfast menu, it is the same menu everyday.

Have stayed here a few times. Service good rooms clean and great pub attached

The breakfest was excellent.

Would definitely recommend. Our late flight was cancelled and was able to book at the last minute. Enjoyed the clean room and breakfast in the morning.

Perfect Stay for My Son’s Birthday 🎂 Our stay was absolutely wonderful. I always check the bed first when I enter a room — both the bed and pillows were perfectly clean and comfortable. The bathroom was spotless, and I was especially impressed by how shiny and clean the sink handles, bathtub handles, and shower head were. You could really tell the cleaning staff paid great attention to detail. The swimming pool was perfect as well, and I appreciated that there was a separate washroom inside the pool area for convenience. Breakfast on the first floor offered a great variety — toast, French toast, yogurt, juice, scrambled eggs, hash browns, ham, sausages, and more. There were also several types of jams, fruits, and pastries to choose from. The staff service was excellent. They kindly came to check if everything was okay and quickly cleared empty plates. We stayed for one night to celebrate my son’s birthday, and the front desk staff made his day extra special by wishing him a happy birthday and giving him some chocolates. Everything was perfect, and we were so thankful. My kids were sad that we could only stay for one night! Highly recommend this hotel.

Wife got food poisoning from Barney's pub. Cost an extra $230 to stay an extra night while she vomiting on the toilet

Great restaurant inside the hotel. Great food and provided value.