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Viva Wyndham Playa Dorada Resort Puerto Plata

214 US$

/ noche

Promedio para octubre

Viva Wyndham Playa Dorada Resort Puerto Plata - Image 1

Viva Wyndham Playa Dorada Resort Puerto Plata - Habitación

Viva Wyndham Playa Dorada Resort Puerto Plata - Habitación

Viva Wyndham Playa Dorada Resort Puerto Plata - Vistas desde la habitación

Viva Wyndham Playa Dorada Resort Puerto Plata - Piscina

Precios para Viva Wyndham Playa Dorada Resort Puerto Plata

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214 US$

/ noche

Promedio para octubre

Precios medios mensuales

En Viva Wyndham Playa Dorada Resort Puerto Plata, los precios por noche son de 214 US$ de media en el mes más barato (octubre) y de 310 US$ en el mes más caro (marzo), según los últimos 12 meses.

Precio medio por noche en Viva Wyndham Playa Dorada Resort Puerto Plata por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	296 US$
febrero	299 US$
marzo	310 US$
abril	290 US$
mayo	251 US$
junio	252 US$
julio	254 US$
agosto	258 US$
septiembre	224 US$
octubre	214 US$
noviembre	224 US$
diciembre	256 US$

Más caro: marzo (aprox. 310 US$)

Más barato: octubre (aprox. 214 US$)

Acerca de esta propiedad

Con servicios como masajes, tratamientos corporales o tratamientos faciales, te sentirás como nuevo. La diversión está asegurada en este alojamiento, que ofrece una piscina al aire libre, una pista de tenis al aire libre y gimnasio. Otros s...

Servicios

Con servicios como masajes, tratamientos corporales o tratamientos faciales, te sentirás como nuevo. La diversión está asegurada en este alojamiento, que ofrece una piscina al aire libre, una pista de tenis al aire libre y gimnasio. Otros servicios de este alojamiento incluyen conexión a Internet wifi gratis, servicios de conserjería y una peluquería.

Servicios empresariales

Tendrás un servicio de recepción las 24 horas, atención multilingüe y consigna de equipaje a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.

Comida

Toma algo de cocina internacional en V Kitchen, una de las muchas opciones que ofrece este alojamiento para tomar algo, que incluyen 5 restaurantes y una cafetería. Apaga tu sed en uno de estos bares: el lounge, el que hay junto a la playa o el que hay junto a la piscina.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 180 habitaciones con decoraciones diferentes, equipadas con minibar y televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El cuarto de baño está provisto de ducha y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, cafetera y tetera y teléfono.

Ubicación

Si decides alojarte en Viva Heavens by Wyndham, A Trademark Resort, te encontrarás en una fantástica zona de Puerto Plata (Playa Dorada), estarás a 1 min en coche de Campo de golf Playa Dorada y a otros 6 min de Rancho Lorilar. Además, este alojamiento con todo incluido se encuentra a 6,8 km de Museo del Ámbar.

Qué hay cerca

Campo de golf Playa Dorada(0.1 millas)
Playa Dorada(0.2 millas)
Monte Isabel de Torres(1.1 millas)
Fun City (centro de entretenimientos)(2 millas)
Rancho Lorilar(2.6 millas)
Playa Larga(2.7 millas)
Parque Nacional Isabel De Torres(2.8 millas)
Playa Cosita Rica(3 millas)
Playa Camacho(3.8 millas)
Agencia Consular de EE. UU. en Puerto Plata(4 millas)
Malecón de Puerto Plata(4 millas)
Museo del Ámbar(4.3 millas)
Parque Independencia(4.3 millas)
Museo de Arte Taíno(4.3 millas)
Catedral de San Felipe Apóstol(4.5 millas)
Puerto Plata (POP-A. Internacional Gregorio Luperón)(9.4 millas)
Santiago (STI-Cibao Intl.)(42.4 millas)

Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Mostrador turístico
Pistas de tenis

Ubicación

Playa Dorada, P.O. Box 576, Playa Dorada, Puerto Plata, República Dominicana

Campo de golf Playa Dorada (0.1 millas)

Playa Dorada (0.2 millas)

Monte Isabel de Torres (1.1 millas)

Fun City (centro de entretenimientos) (2 millas)

Rancho Lorilar (2.6 millas)

Playa Larga (2.7 millas)

Más información sobre la ubicación

Opciones de habitación

5

All Together

Detalles de la oferta

1 Cama Doble Extragrande

y

3× Camas Individuales

Capacidad: 4

522 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

5

Nirvana 2 Queen Size Beds

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 4

414 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

5

Amnesia 1 King Size Bed

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

522 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

5

Habitación, 1 cama de matrimonio grande (Nirvana)

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

414 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

5

Bliss 1 King Size Bed

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

221 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

5

Amnesia 2 Queen Size Beds

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 4

522 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

5

Nirvana 1 King Size Bed, Handicapped Accessible

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

414 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Reseñas de los huéspedes sobre Viva Wyndham Playa Dorada Resort Puerto Plata

7.6

Bueno

Basado en 1001 comentarios verificados

¿Quién se queda aquí?

Pareja

72%

Familia

11%

Grupo

16%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Los viajeros describen a Viva Wyndham V Heavens - All Inclusive como un resort pequeño y generalmente limpio, con un personal muy amable, entretenimiento decente, una playa a la que se llega con una corta caminata y comida que varía de buena a repetitiva según el lugar.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

Los viajeros describen a Viva Wyndham V Heavens - All Inclusive como un resort pequeño y generalmente limpio, con un personal muy amable, entretenimiento decente, una playa a la que se llega con una corta caminata y comida que varía de buena a repetitiva según el lugar.

Conseguir reservas en los restaurantes suele ser difícil, con informes de que solo abre un restaurante a la carta algunas noches. Las habitaciones son espaciosas pero anticuadas, con humedad recurrente, problemas con el aire acondicionado y el mantenimiento; la conexión Wi‑Fi puede ser poco fiable. En general, se puede esperar una estancia económica y tranquila con un servicio sólido y comodidades modestas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Propiedad compacta con una piscina principal y una corta caminata a la playa; los espectáculos nocturnos y las actividades diurnas ofrecen entretenimiento. La disponibilidad de restaurantes es limitada muchas noches, no hay ascensor y el estacionamiento puede ser escaso.

Reseñas de huéspedes relacionadas

6

Natasha

11 nov 2024

·

Se alojó 4 noches

It would have been way better if they had more bars, a swim up bar and more variety of food in the buffet and restaurants…..

It would have been way better if they had more bars, a swim up bar and more variety of food in the buffet and restaurants…..

8

Susan M

26 feb 2024

·

Se alojó 9 noches

I enjoyed the walk to the ocean, except for the part of it that smelled of stagnant water. I was very disappointed that the hot tub didn't work, and that even though it said Adults only, children were there. I was also woken up before dawn several mornings as workers went by my window moving their big carts that are very noisy. The problem could be solved by getting rubber wheels for the carts! I was surprised that the seaweed wasn't raked off the beach regularly. The amount of plastic waste in the seaweed shocked and saddened me. That is not the fault of the Resort. It is the tragic result of how little we value this planet, and the ocean spits it back on the shore.

I enjoyed the walk to the ocean, except for the part of it that smelled of stagnant water. I was very disappointed that the hot tub didn't work, and that even though it said Adults only, children were there. I was also woken up before dawn several mornings as workers went by my window moving their big carts that are very noisy. The problem could be solved by getting rubber wheels for the carts! I was surprised that the seaweed wasn't raked off the beach regularly. The amount of plastic waste in the seaweed shocked and saddened me. That is not the fault of the Resort. It is the tragic result of how little we value this planet, and the ocean spits it back on the shore.

8

Shantel

20 jun 2025

·

Se alojó 3 noches

Positive: Beautiful resort & perfect beach. The service & staff were amazing. Lots of activities for the kids & the staff worked hard to make your stay an enjoyable one. They upgraded us to a VIP room which was very new & renovated. Negative: even though there were 4 a la carte restaurants, they only allowed us to use one out of our three nights. The reason was because it was low season. This was very disappointing as this is the main reason I booked this resort. The food lacked quality & variety.

Positive: Beautiful resort & perfect beach. The service & staff were amazing. Lots of activities for the kids & the staff worked hard to make your stay an enjoyable one. They upgraded us to a VIP room which was very new & renovated. Negative: even though there were 4 a la carte restaurants, they only allowed us to use one out of our three nights. The reason was because it was low season. This was very disappointing as this is the main reason I booked this resort. The food lacked quality & variety.

8

Michael

8 jul 2025

·

Se alojó 5 noches

Property was very clean and modern. Very good nightly entertainment and pool areas. My only complaint is that the beach is a long walk from the common areas.

Property was very clean and modern. Very good nightly entertainment and pool areas. My only complaint is that the beach is a long walk from the common areas.

10

Thania

27 may 2024

·

Se alojó 7 noches

What i really live about was the people, omg they are so professional, si nice.They are always checking on you,in case you need help with anything. Great team. I love the receptionist so nice and professional. They make you feel better and more comfortable. From the beginning when you arrived to the resorts, the personal outing was so nic3 and helpful..We had a great time as a family in this resort . We are coming back, great team!!Thanks

What i really live about was the people, omg they are so professional, si nice.They are always checking on you,in case you need help with anything. Great team. I love the receptionist so nice and professional. They make you feel better and more comfortable. From the beginning when you arrived to the resorts, the personal outing was so nic3 and helpful..We had a great time as a family in this resort . We are coming back, great team!!Thanks

6

Marisol

11 jul 2025

·

Se alojó 1 noche

We enjoyed our stay. The pool are was nice. The staff is friendly. The food is not great. The beach is a long walk away.

We enjoyed our stay. The pool are was nice. The staff is friendly. The food is not great. The beach is a long walk away.

6

salvador

20 jul 2025

·

Se alojó 2 noches

Its small and walkable. Between 11 am and 4pm its too hot around the large pool area.

Its small and walkable. Between 11 am and 4pm its too hot around the large pool area.

8

Mariya

20 mar 2024

·

Se alojó 7 noches

Check in and check out were somewhat slow and wasn't clear why it took so long to process. But i partly attribute that to the fast fast fast culture of the US/NY that i am used to. Some places are just not in much of a hurry. Overall really enjoyed our stay here! Buffet food was great and there was always a large variety to choose from. The restaurants were ok. Really only like Puebla and Blend. Did not try Sofrita. Pool was clean. Beach was pretty seaweedy but if you walk further from the hotel there are cleaner areas. Somewhat easy to get seats on the beach, less so in the pool area. People would put their towels to reserve chairs for the entire day even if they were not currently at the pool which is frustrating. Entertainment staff were friendly and encouraging. Pretty much only complaint is that it felt like everyone was looking for a tip or for me to buy the souvenirs or activities they were peddling. I wanted to relax at the beach, not keep denying pedicures and to buy a hat. If the hotel could limit this or hage these services available to people who want to request them that would be great.

Check in and check out were somewhat slow and wasn't clear why it took so long to process. But i partly attribute that to the fast fast fast culture of the US/NY that i am used to. Some places are just not in much of a hurry. Overall really enjoyed our stay here! Buffet food was great and there was always a large variety to choose from. The restaurants were ok. Really only like Puebla and Blend. Did not try Sofrita. Pool was clean. Beach was pretty seaweedy but if you walk further from the hotel there are cleaner areas. Somewhat easy to get seats on the beach, less so in the pool area. People would put their towels to reserve chairs for the entire day even if they were not currently at the pool which is frustrating. Entertainment staff were friendly and encouraging. Pretty much only complaint is that it felt like everyone was looking for a tip or for me to buy the souvenirs or activities they were peddling. I wanted to relax at the beach, not keep denying pedicures and to buy a hat. If the hotel could limit this or hage these services available to people who want to request them that would be great.

8

Dorothy

19 feb 2024

·

Se alojó 8 noches

The size is just right if you enjoy a more personal stay. Stadd are very friendly and gelpful, the rooms are cleaned well daily. The only thing that i did not like is there is no elevators.

The size is just right if you enjoy a more personal stay. Stadd are very friendly and gelpful, the rooms are cleaned well daily. The only thing that i did not like is there is no elevators.

4

Hennessy

18 sept 2024

·

Se alojó 4 noches

Staff were very friendly! The resort itself false advertised many things that were not provided, starting off with a welcome cocktail and welcome gift in the room that was not included, 24-hr room service was not include, the Wi-Fi kept disconnecting, you'll need to log in every single time. There are no waiter service on the beach or pool as advertised. Pool towels were provided but not for the beach. Biggest disappointment was that they have about 5 restaurants and only ONE opens per night therefore there are never reservations available, especially for a party of 4 or more. We had no fine dining experience. and the buffet food was repetitive. only positive feedback was that they provided me with a crib for my baby no extra charge. (although you'll have to stack some towels and blankets since its a very slim pad) I would only recommend this resort for elderly couples who want to unwind by the pool/ beach. We ended up checking out 4 days early.

Staff were very friendly! The resort itself false advertised many things that were not provided, starting off with a welcome cocktail and welcome gift in the room that was not included, 24-hr room service was not include, the Wi-Fi kept disconnecting, you'll need to log in every single time. There are no waiter service on the beach or pool as advertised. Pool towels were provided but not for the beach. Biggest disappointment was that they have about 5 restaurants and only ONE opens per night therefore there are never reservations available, especially for a party of 4 or more. We had no fine dining experience. and the buffet food was repetitive. only positive feedback was that they provided me with a crib for my baby no extra charge. (although you'll have to stack some towels and blankets since its a very slim pad) I would only recommend this resort for elderly couples who want to unwind by the pool/ beach. We ended up checking out 4 days early.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las áreas comunes y muchas habitaciones se mantienen limpias, pero las reseñas también mencionan moho, plagas (mosquitos/cucarachas/hormigas) y humedad; el servicio de limpieza puede olvidarse de reponer las toallas y la piscina ha aparecido turbia en ocasiones.

Reseñas de huéspedes relacionadas

2

Raul

30 may 2025

·

Se alojó 4 noches

We found the bed sheets with some stains and hair in the shower and bathroom. House keeping department was needed to be contacted! The hallways to the room was filtered was filtration! In the breakfast buffet was one cook employee who wasn't customer service friendly!

We found the bed sheets with some stains and hair in the shower and bathroom. House keeping department was needed to be contacted! The hallways to the room was filtered was filtration! In the breakfast buffet was one cook employee who wasn't customer service friendly!

10

Frances Hurst

26 ene 2023

·

Se alojó 9 noches

The beach was very nice. The staff was helpful and friendly. The rooms were very clean.

The beach was very nice. The staff was helpful and friendly. The rooms were very clean.

6

MACKENZIE R

30 mar 2025

·

Se alojó 4 noches

Room had mold all over and food was not great. We all.gor sick the kast day and coukdbt even get front drsk to bring us an extra bucketsir garbage bag.

Room had mold all over and food was not great. We all.gor sick the kast day and coukdbt even get front drsk to bring us an extra bucketsir garbage bag.

6

Rafael

21 jun 2025

·

Se alojó 5 noches

We were disappointed to find that the à la carte restaurants were closed for the duration of our 5-day stay, with only one available option for one of the days. This was not communicated to us in advance, which significantly affected our overall experience. Additionally, the hot tub was out of service throughout our visit. More concerning were the instances of roaches—three found in our room and another near the buffet area. While we understand that humidity can contribute to this issue, it raises concerns about cleanliness and maintenance standards. On a positive note, the staff were consistently friendly and courteous, which we appreciated. However, the lack of transparency regarding amenities and the presence of pests made this stay fall short of our expectations. We were told more is offered on the weekend but we were there during the week.

We were disappointed to find that the à la carte restaurants were closed for the duration of our 5-day stay, with only one available option for one of the days. This was not communicated to us in advance, which significantly affected our overall experience. Additionally, the hot tub was out of service throughout our visit. More concerning were the instances of roaches—three found in our room and another near the buffet area. While we understand that humidity can contribute to this issue, it raises concerns about cleanliness and maintenance standards. On a positive note, the staff were consistently friendly and courteous, which we appreciated. However, the lack of transparency regarding amenities and the presence of pests made this stay fall short of our expectations. We were told more is offered on the weekend but we were there during the week.

4

Manuel

18 jun 2024

·

Se alojó 2 noches

Definitivamente no es un hotel 3 estrellas, la amabilidad y la atención en el servicio es uno de los puntos más luminosos, pero tienen mucho que mejorar, especialmente en la limpieza. 2 vasos sucios el mismo día,1 en el bar de la playa y otro en el buffet, fue de total desagrado, una politica llamada TURISMO RESPONSABLE les permite dar la excusa para cambiar las sábanas cada 3 días o cuando se los piden pero la realidad esta en qué hay ropa de cama que no la cambian, una botella de agua por persona diariamente ( en mi caso) y una de soda por persona durante la estancia avisado en el check in es lo que verás en la nevera del minibar ( nevera que estaba averiada por cierto), no hay suficientes parqueos, solo 1 piscina es algo que no esperas en un 4 Estellas, aún así la atención del servicio y la amabilidad ayudan a la estancia por más corta o larga que sea, también la condición física dentro de la habitación y si climatización son puntos a favor, y por último el área de la playa que poseen ( playa dorada) les ayuda. Tienen mucho que mejorar

Definitivamente no es un hotel 3 estrellas, la amabilidad y la atención en el servicio es uno de los puntos más luminosos, pero tienen mucho que mejorar, especialmente en la limpieza. 2 vasos sucios el mismo día,1 en el bar de la playa y otro en el buffet, fue de total desagrado, una politica llamada TURISMO RESPONSABLE les permite dar la excusa para cambiar las sábanas cada 3 días o cuando se los piden pero la realidad esta en qué hay ropa de cama que no la cambian, una botella de agua por persona diariamente ( en mi caso) y una de soda por persona durante la estancia avisado en el check in es lo que verás en la nevera del minibar ( nevera que estaba averiada por cierto), no hay suficientes parqueos, solo 1 piscina es algo que no esperas en un 4 Estellas, aún así la atención del servicio y la amabilidad ayudan a la estancia por más corta o larga que sea, también la condición física dentro de la habitación y si climatización son puntos a favor, y por último el área de la playa que poseen ( playa dorada) les ayuda. Tienen mucho que mejorar

6

Yaliza

6 ene 2025

·

Se alojó 3 noches

Property was nice, staff was ok majority had an attitude. Rooms are super humid. I called it the wet room. Extremely cold and wet, even with AC off room was still cold. Housekeeping do not changed towels. We had to ask for clean towels. Restaurant were ok, except for the Italian one, mentioning that they did not have Parmesan cheese. I even caught the host grabbing the dessert with her hands no gloves, that is when I got up and walked away. Not much entertainment. It is a very chill resort. Not sure if i would revisit. And I got charged a fee for getting wristbands to have access to the buffet before 3pm check in time.

Property was nice, staff was ok majority had an attitude. Rooms are super humid. I called it the wet room. Extremely cold and wet, even with AC off room was still cold. Housekeeping do not changed towels. We had to ask for clean towels. Restaurant were ok, except for the Italian one, mentioning that they did not have Parmesan cheese. I even caught the host grabbing the dessert with her hands no gloves, that is when I got up and walked away. Not much entertainment. It is a very chill resort. Not sure if i would revisit. And I got charged a fee for getting wristbands to have access to the buffet before 3pm check in time.

10

Manuel

21 jun 2025

·

Se alojó 2 noches

Everything is excellent, except for the presence of a mosquitoes infestation..

Everything is excellent, except for the presence of a mosquitoes infestation..

6

Yitzhak J

30 ago 2025

·

Se alojó 7 noches

The staff was very friendly. Great entertainers. Food selection and drinks great. We liked that the cleaning staff cleaned daily.Unfortunately the room has deteriorating due to water leaking from hvac system.. the bathroom sheetrock on ceiling was peeling off due to leaking. The hvac filter was dirty and needed replacement. The hvac system probably needed maintenence. The sliding door patio had failed wheels for sliding door open..you literally had to push hard.. Hopefully this was just an isolated event. Overall, we would come back, the benefits still outweighed the pesky inconveniences.

The staff was very friendly. Great entertainers. Food selection and drinks great. We liked that the cleaning staff cleaned daily.Unfortunately the room has deteriorating due to water leaking from hvac system.. the bathroom sheetrock on ceiling was peeling off due to leaking. The hvac filter was dirty and needed replacement. The hvac system probably needed maintenence. The sliding door patio had failed wheels for sliding door open..you literally had to push hard.. Hopefully this was just an isolated event. Overall, we would come back, the benefits still outweighed the pesky inconveniences.

2

Abigail

16 ago 2025

·

Se alojó 6 noches

day of arrival the pool was emptied to be cleaned and was closed the following day. Causing us to have a morning with no water and the entire trip had no warm water for showering, it was cold showers all week. There was ants and fleas in our room not on beds but in drawers and counters. The food was okay but the a la carte restaurants are closed on Tuesday and Thursday so you have to eat at the buffet those nights. The app has a schedule of events but it is not accurate. We purchased a couples package and didn’t receive half the things promised. We were supposed to have a variety of classes which were open to everyone and not private and we didnt even get to go to them all. We were promised a private dj class per a package we booked. We were told a time to meet the DJ. When that time came around it didnt exist, no one knew what we were talking about. The viva club team brought a great experience to the vacation with games and contests. However they could use more variety of games/contests but overall they made the trip worth our time and kept us busy despite all the hotel/expedia inconveniences. The hotel claims all the inconveniences are due to issues with Expedia and were hesitant to supply us with an email stating we did not receive the services paid for. Over all the only compensation we received was a bottle of champagne, despite a day with no pool, a day with no running water, days without warm water, restaurants closed half the time and our package being incorrect.

day of arrival the pool was emptied to be cleaned and was closed the following day. Causing us to have a morning with no water and the entire trip had no warm water for showering, it was cold showers all week. There was ants and fleas in our room not on beds but in drawers and counters. The food was okay but the a la carte restaurants are closed on Tuesday and Thursday so you have to eat at the buffet those nights. The app has a schedule of events but it is not accurate. We purchased a couples package and didn’t receive half the things promised. We were supposed to have a variety of classes which were open to everyone and not private and we didnt even get to go to them all. We were promised a private dj class per a package we booked. We were told a time to meet the DJ. When that time came around it didnt exist, no one knew what we were talking about. The viva club team brought a great experience to the vacation with games and contests. However they could use more variety of games/contests but overall they made the trip worth our time and kept us busy despite all the hotel/expedia inconveniences. The hotel claims all the inconveniences are due to issues with Expedia and were hesitant to supply us with an email stating we did not receive the services paid for. Over all the only compensation we received was a bottle of champagne, despite a day with no pool, a day with no running water, days without warm water, restaurants closed half the time and our package being incorrect.

10

Douglas John

31 ene 2025

·

Se alojó 7 noches

Expedia got us a great deal with this property, greatly appreciated. There were lots of mosquitoes in the evening due to the big pond next to the property, but maybe there isn’t much to do to remedy that? The Italian restaurant’s food wasn’t very good which required a reservation. However, the exception was that the pizzas were always very good, and didn’t require a reservation. The buffet restaurant was always very good, just that restaurant was worth the stay there! The room was very nice, and service was excellent with quick response to any complaints. When we arrived, the safe was broken with the combination function not working, along with a vent fan that was so loud and strong that it shook the floor. Both issues were resolved quickly, but the best solution would have been to have these things working correctly upon checking in to the room, yes? All in all, we enjoyed a lovely stay, and I would visit again.

Expedia got us a great deal with this property, greatly appreciated. There were lots of mosquitoes in the evening due to the big pond next to the property, but maybe there isn’t much to do to remedy that? The Italian restaurant’s food wasn’t very good which required a reservation. However, the exception was that the pizzas were always very good, and didn’t require a reservation. The buffet restaurant was always very good, just that restaurant was worth the stay there! The room was very nice, and service was excellent with quick response to any complaints. When we arrived, the safe was broken with the combination function not working, along with a vent fan that was so loud and strong that it shook the floor. Both issues were resolved quickly, but the best solution would have been to have these things working correctly upon checking in to the room, yes? All in all, we enjoyed a lovely stay, and I would visit again.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente espaciosas y con aire acondicionado, pero muchas son anticuadas y sufren de humedad, fallas en el aire acondicionado, fugas y otros problemas de mantenimiento; algunos huéspedes también informan sobre camas duras y ruido.

Reseñas de huéspedes relacionadas

6

arturo

8 dic 2024

·

Old hotel The room had a lot humidity

Old hotel The room had a lot humidity

2

Alvin

23 ago 2024

·

Se alojó 4 noches

I'm very disappointed with my parent's room # 5108 it got completely flooded with water after a day of rain when we got back in the evening the room was completely flooded. The worst thing is that the hotel management knows about this issue and they ignored the problem and continues renting the room without fixing the problem. I'm not happy with the inconvenience the hotel caused my elderly parents

I'm very disappointed with my parent's room # 5108 it got completely flooded with water after a day of rain when we got back in the evening the room was completely flooded. The worst thing is that the hotel management knows about this issue and they ignored the problem and continues renting the room without fixing the problem. I'm not happy with the inconvenience the hotel caused my elderly parents

2

ronny

26 nov 2024

·

Se alojó 2 noches

Ac wasn’t working, room was humid which made the floor wet all the time. Walls had mold and water filtration

Ac wasn’t working, room was humid which made the floor wet all the time. Walls had mold and water filtration

6

Maximiliana

1 jun 2025

·

Se alojó 2 noches

It is a small resort so what can you expect. Food was ok not much variety but ok. Staff was friendly. Rooms need to be updated. The best was the Dominican show I loved it.

It is a small resort so what can you expect. Food was ok not much variety but ok. Staff was friendly. Rooms need to be updated. The best was the Dominican show I loved it.

8

Lee

22 dic 2024

·

Se alojó 7 noches

We enjoyed our stay. Staff were very nice except one grouchy guy at the beach grill. The rest were all very nice. Our room was spacious but there was not a chair or table as we usually have. We requested a chair and were given a plastic one. Food was good. what we expected for a 3 star experience.

We enjoyed our stay. Staff were very nice except one grouchy guy at the beach grill. The rest were all very nice. Our room was spacious but there was not a chair or table as we usually have. We requested a chair and were given a plastic one. Food was good. what we expected for a 3 star experience.

6

Lizette

6 jul 2025

·

Se alojó 3 noches

It’s an old property the staff is very very nice but the hotel needs a renovation, it’s old the pool is very small and there were mosquitoes inside the room.

It’s an old property the staff is very very nice but the hotel needs a renovation, it’s old the pool is very small and there were mosquitoes inside the room.

6

Wayne

1 mar 2025

·

Se alojó 2 noches

This stay was a mixed bag. Service was excellent. Food was uneven: a dinner in the Mexican restaurant was great, in the Italian one regrettable. Activities were limited, despite staff enthusiasm. And there seemed to be enough loungers almost all the time, a big plus. Great shower, too. But the big problem was terrible internet: cellular in-room wifi, and even lobby internet (though this latter was sometimes ok). And various room details need upgrading: lighting, bathroom hooks, drawers—not costly improvements (and we had a large room with sitting area)! The Playa Dorada area is very nice, and with only a few hotels. But we are unlikely to return.

This stay was a mixed bag. Service was excellent. Food was uneven: a dinner in the Mexican restaurant was great, in the Italian one regrettable. Activities were limited, despite staff enthusiasm. And there seemed to be enough loungers almost all the time, a big plus. Great shower, too. But the big problem was terrible internet: cellular in-room wifi, and even lobby internet (though this latter was sometimes ok). And various room details need upgrading: lighting, bathroom hooks, drawers—not costly improvements (and we had a large room with sitting area)! The Playa Dorada area is very nice, and with only a few hotels. But we are unlikely to return.

6

Higinio

29 ago 2023

·

Se alojó 2 noches

Rooms need the showers fixed, the water comea outn and floods the floor. Pool beds are beige instead of white (dirt)

Rooms need the showers fixed, the water comea outn and floods the floor. Pool beds are beige instead of white (dirt)

10

Jeanette

23 sept 2025

·

Se alojó 5 noches

This resort was very nice , the rooms are very spacious the A/C is the best . The food was great . Staff members were very friendly. We want to personally thank Maria and Estefani they were always very attentive and made our stay and my Dads birthday a special one . Ernesto from the tours was great we had a wonderful experience at paradise island it’s a must do. Specially on a Saturday when it was very busy . Hendry was very friendly and welcoming . Some evenings we had dinner outside in front of the pool and that was very nice and beautiful . The vibe was very romantic and nice. The beach is very close and a beautiful walk , The place is super nice and clean . Compared to other resorts we been this one is small and everything is close by. Gym staff Adonis were also great and very motivating . We had a wonderful time. And we will definetly be back .

This resort was very nice , the rooms are very spacious the A/C is the best . The food was great . Staff members were very friendly. We want to personally thank Maria and Estefani they were always very attentive and made our stay and my Dads birthday a special one . Ernesto from the tours was great we had a wonderful experience at paradise island it’s a must do. Specially on a Saturday when it was very busy . Hendry was very friendly and welcoming . Some evenings we had dinner outside in front of the pool and that was very nice and beautiful . The vibe was very romantic and nice. The beach is very close and a beautiful walk , The place is super nice and clean . Compared to other resorts we been this one is small and everything is close by. Gym staff Adonis were also great and very motivating . We had a wonderful time. And we will definetly be back .

6

Yitzhak J

30 ago 2025

·

Se alojó 7 noches

The staff was very friendly. Great entertainers. Food selection and drinks great. We liked that the cleaning staff cleaned daily.Unfortunately the room has deteriorating due to water leaking from hvac system.. the bathroom sheetrock on ceiling was peeling off due to leaking. The hvac filter was dirty and needed replacement. The hvac system probably needed maintenence. The sliding door patio had failed wheels for sliding door open..you literally had to push hard.. Hopefully this was just an isolated event. Overall, we would come back, the benefits still outweighed the pesky inconveniences.

The staff was very friendly. Great entertainers. Food selection and drinks great. We liked that the cleaning staff cleaned daily.Unfortunately the room has deteriorating due to water leaking from hvac system.. the bathroom sheetrock on ceiling was peeling off due to leaking. The hvac filter was dirty and needed replacement. The hvac system probably needed maintenence. The sliding door patio had failed wheels for sliding door open..you literally had to push hard.. Hopefully this was just an isolated event. Overall, we would come back, the benefits still outweighed the pesky inconveniences.

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Servicio

El personal es ampliamente elogiado por ser amable, acogedor y trabajador, especialmente el equipo de animación. El servicio de recepción y el check-in pueden ser lentos o poco útiles a veces, y la ayuda con las reservas de restaurantes varía.

Reseñas de huéspedes relacionadas

10

Francisco

4 jun 2023

·

Bien de bien , El Rey Arturo aqui, me encanto todo y mas la amabilidad de todos, especial a Luis Cepeda Chihuahua El Rey de la animation, Luna de FrontDesk , Samuel, Mateo de security.. Nice Todo, regresamos con Dios...

Bien de bien , El Rey Arturo aqui, me encanto todo y mas la amabilidad de todos, especial a Luis Cepeda Chihuahua El Rey de la animation, Luna de FrontDesk , Samuel, Mateo de security.. Nice Todo, regresamos con Dios...

2

Raj

1 ene 2025

·

Se alojó 6 noches

Basically I didn't like anything about this property. Food was bad service bad and wi-fi was even worse. The manager was very rude and just didn't care about the guest so no point even letting her know about the problems. I will never stay at any of the viva resorts. Wyndham really needs to do an inspection on this property.

Basically I didn't like anything about this property. Food was bad service bad and wi-fi was even worse. The manager was very rude and just didn't care about the guest so no point even letting her know about the problems. I will never stay at any of the viva resorts. Wyndham really needs to do an inspection on this property.

2

PERCY

29 jul 2023

·

Se alojó 5 noches

The first day to check. In we arrive a 2:30 pm the was like 20 people and the counter looking for rooms me and my wife wait 1hour and 45 minutes to check in and we get to room is no power the hotel was no power from 2:30 to 6:30 pm when’d the power coming back July 23 I am very disappointed about this resort and I going to ask for credit !!!!

The first day to check. In we arrive a 2:30 pm the was like 20 people and the counter looking for rooms me and my wife wait 1hour and 45 minutes to check in and we get to room is no power the hotel was no power from 2:30 to 6:30 pm when’d the power coming back July 23 I am very disappointed about this resort and I going to ask for credit !!!!

8

Sylvette

30 jul 2024

·

Se alojó 3 noches

Staff at front desk can use some improvement. there was an unnecessary delay to add us in order to make restaurant reservations. We were only able to make one reservation out of the four restaurants. Front staff also talked over me mid-conversation in order to speak to other staff members multiple times, rude.

Staff at front desk can use some improvement. there was an unnecessary delay to add us in order to make restaurant reservations. We were only able to make one reservation out of the four restaurants. Front staff also talked over me mid-conversation in order to speak to other staff members multiple times, rude.

10

Jeanette

23 sept 2025

·

Se alojó 5 noches

This resort was very nice , the rooms are very spacious the A/C is the best . The food was great . Staff members were very friendly. We want to personally thank Maria and Estefani they were always very attentive and made our stay and my Dads birthday a special one . Ernesto from the tours was great we had a wonderful experience at paradise island it’s a must do. Specially on a Saturday when it was very busy . Hendry was very friendly and welcoming . Some evenings we had dinner outside in front of the pool and that was very nice and beautiful . The vibe was very romantic and nice. The beach is very close and a beautiful walk , The place is super nice and clean . Compared to other resorts we been this one is small and everything is close by. Gym staff Adonis were also great and very motivating . We had a wonderful time. And we will definetly be back .

This resort was very nice , the rooms are very spacious the A/C is the best . The food was great . Staff members were very friendly. We want to personally thank Maria and Estefani they were always very attentive and made our stay and my Dads birthday a special one . Ernesto from the tours was great we had a wonderful experience at paradise island it’s a must do. Specially on a Saturday when it was very busy . Hendry was very friendly and welcoming . Some evenings we had dinner outside in front of the pool and that was very nice and beautiful . The vibe was very romantic and nice. The beach is very close and a beautiful walk , The place is super nice and clean . Compared to other resorts we been this one is small and everything is close by. Gym staff Adonis were also great and very motivating . We had a wonderful time. And we will definetly be back .

2

Jose

30 nov 2025

·

Se alojó 2 noches

Took an hour and a half to check in, the staff checked us in at 4:30 pm. Then the room we reserved and paid for which was a king size suite they did not have available.

Took an hour and a half to check in, the staff checked us in at 4:30 pm. Then the room we reserved and paid for which was a king size suite they did not have available.

4

Eric David

23 may 2025

·

Se alojó 6 noches

We recently stayed at Viva Heavens by Wyndham with our family and, while the facility itself was well-maintained and the beach beautiful, there were serious issues that would prevent us from ever returning. Most of the staff, including bar and concierge services, were friendly and professional. However, the front desk was a major exception—consistently uncooperative, inflexible, and in one disturbing instance, refused to return my daughter’s passport, creating a situation that felt inappropriate and alarming. As a parent, this was deeply unsettling, especially in a foreign country. I escalated the incident to upper management, who handled the report professionally, but the experience has stayed with us. If you're traveling with children or are a woman traveling alone, I would strongly caution against staying here. The food was another major disappointment—bland at best, and in some cases, caused illness among members of our group. In over 20 years of travel, this was easily the worst food experience we've had on vacation. Given the health issues and lack of quality or variety, the dining alone is enough reason to look elsewhere. In summary: Safety concerns at the front desk, poor food quality, and illness from food/drink made this a regrettable stay. Spend a little more and go to a resort with higher standards.

We recently stayed at Viva Heavens by Wyndham with our family and, while the facility itself was well-maintained and the beach beautiful, there were serious issues that would prevent us from ever returning. Most of the staff, including bar and concierge services, were friendly and professional. However, the front desk was a major exception—consistently uncooperative, inflexible, and in one disturbing instance, refused to return my daughter’s passport, creating a situation that felt inappropriate and alarming. As a parent, this was deeply unsettling, especially in a foreign country. I escalated the incident to upper management, who handled the report professionally, but the experience has stayed with us. If you're traveling with children or are a woman traveling alone, I would strongly caution against staying here. The food was another major disappointment—bland at best, and in some cases, caused illness among members of our group. In over 20 years of travel, this was easily the worst food experience we've had on vacation. Given the health issues and lack of quality or variety, the dining alone is enough reason to look elsewhere. In summary: Safety concerns at the front desk, poor food quality, and illness from food/drink made this a regrettable stay. Spend a little more and go to a resort with higher standards.

8

Mariya

20 mar 2024

·

Se alojó 7 noches

Check in and check out were somewhat slow and wasn't clear why it took so long to process. But i partly attribute that to the fast fast fast culture of the US/NY that i am used to. Some places are just not in much of a hurry. Overall really enjoyed our stay here! Buffet food was great and there was always a large variety to choose from. The restaurants were ok. Really only like Puebla and Blend. Did not try Sofrita. Pool was clean. Beach was pretty seaweedy but if you walk further from the hotel there are cleaner areas. Somewhat easy to get seats on the beach, less so in the pool area. People would put their towels to reserve chairs for the entire day even if they were not currently at the pool which is frustrating. Entertainment staff were friendly and encouraging. Pretty much only complaint is that it felt like everyone was looking for a tip or for me to buy the souvenirs or activities they were peddling. I wanted to relax at the beach, not keep denying pedicures and to buy a hat. If the hotel could limit this or hage these services available to people who want to request them that would be great.

Check in and check out were somewhat slow and wasn't clear why it took so long to process. But i partly attribute that to the fast fast fast culture of the US/NY that i am used to. Some places are just not in much of a hurry. Overall really enjoyed our stay here! Buffet food was great and there was always a large variety to choose from. The restaurants were ok. Really only like Puebla and Blend. Did not try Sofrita. Pool was clean. Beach was pretty seaweedy but if you walk further from the hotel there are cleaner areas. Somewhat easy to get seats on the beach, less so in the pool area. People would put their towels to reserve chairs for the entire day even if they were not currently at the pool which is frustrating. Entertainment staff were friendly and encouraging. Pretty much only complaint is that it felt like everyone was looking for a tip or for me to buy the souvenirs or activities they were peddling. I wanted to relax at the beach, not keep denying pedicures and to buy a hat. If the hotel could limit this or hage these services available to people who want to request them that would be great.

10

Jeanette

1 feb 2025

·

Se alojó 2 noches

This hotel was very clean and the service was excellent

This hotel was very clean and the service was excellent

10

Myla

2 ago 2023

·

Se alojó 7 noches

Overall the stay at Viva Heavens was very good. Rooms were very spacious and clean. Service was very good. The entertainment staff was excellent. I only wish that the staff speaks more English.

Overall the stay at Viva Heavens was very good. Rooms were very spacious and clean. Service was very good. The entertainment staff was excellent. I only wish that the staff speaks more English.

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Ubicación

Situado en Playa Dorada con acceso a la playa a través de una corta caminata y una conveniente proximidad al aeropuerto. Algunos huéspedes encuentran la caminata larga y señalan la presencia de vendedores en la playa pública.

Reseñas de huéspedes relacionadas

8

Malisa

9 mar 2024

·

Se alojó 4 noches

The resort was well maintained. Even though the resort is not directly on the beach, I loved the walk to get there. I would have liked it if water bottles would be replenished in the mini bar daily. The entertainment staff was great, people were friendly and it was easy to get something to eat or a bar drink.

The resort was well maintained. Even though the resort is not directly on the beach, I loved the walk to get there. I would have liked it if water bottles would be replenished in the mini bar daily. The entertainment staff was great, people were friendly and it was easy to get something to eat or a bar drink.

10

Frances Hurst

26 ene 2023

·

Se alojó 9 noches

The beach was very nice. The staff was helpful and friendly. The rooms were very clean.

The beach was very nice. The staff was helpful and friendly. The rooms were very clean.

8

Michael

8 jul 2025

·

Se alojó 5 noches

Property was very clean and modern. Very good nightly entertainment and pool areas. My only complaint is that the beach is a long walk from the common areas.

Property was very clean and modern. Very good nightly entertainment and pool areas. My only complaint is that the beach is a long walk from the common areas.

10

Thania

27 may 2024

·

Se alojó 7 noches

What i really live about was the people, omg they are so professional, si nice.They are always checking on you,in case you need help with anything. Great team. I love the receptionist so nice and professional. They make you feel better and more comfortable. From the beginning when you arrived to the resorts, the personal outing was so nic3 and helpful..We had a great time as a family in this resort . We are coming back, great team!!Thanks

What i really live about was the people, omg they are so professional, si nice.They are always checking on you,in case you need help with anything. Great team. I love the receptionist so nice and professional. They make you feel better and more comfortable. From the beginning when you arrived to the resorts, the personal outing was so nic3 and helpful..We had a great time as a family in this resort . We are coming back, great team!!Thanks

6

Marisol

11 jul 2025

·

Se alojó 1 noche

We enjoyed our stay. The pool are was nice. The staff is friendly. The food is not great. The beach is a long walk away.

We enjoyed our stay. The pool are was nice. The staff is friendly. The food is not great. The beach is a long walk away.

8

Adam

2 ago 2024

·

Se alojó 7 noches

Nice pool, minutes to beach, good local food.

Nice pool, minutes to beach, good local food.

8

Mariya

20 mar 2024

·

Se alojó 7 noches

Check in and check out were somewhat slow and wasn't clear why it took so long to process. But i partly attribute that to the fast fast fast culture of the US/NY that i am used to. Some places are just not in much of a hurry. Overall really enjoyed our stay here! Buffet food was great and there was always a large variety to choose from. The restaurants were ok. Really only like Puebla and Blend. Did not try Sofrita. Pool was clean. Beach was pretty seaweedy but if you walk further from the hotel there are cleaner areas. Somewhat easy to get seats on the beach, less so in the pool area. People would put their towels to reserve chairs for the entire day even if they were not currently at the pool which is frustrating. Entertainment staff were friendly and encouraging. Pretty much only complaint is that it felt like everyone was looking for a tip or for me to buy the souvenirs or activities they were peddling. I wanted to relax at the beach, not keep denying pedicures and to buy a hat. If the hotel could limit this or hage these services available to people who want to request them that would be great.

Check in and check out were somewhat slow and wasn't clear why it took so long to process. But i partly attribute that to the fast fast fast culture of the US/NY that i am used to. Some places are just not in much of a hurry. Overall really enjoyed our stay here! Buffet food was great and there was always a large variety to choose from. The restaurants were ok. Really only like Puebla and Blend. Did not try Sofrita. Pool was clean. Beach was pretty seaweedy but if you walk further from the hotel there are cleaner areas. Somewhat easy to get seats on the beach, less so in the pool area. People would put their towels to reserve chairs for the entire day even if they were not currently at the pool which is frustrating. Entertainment staff were friendly and encouraging. Pretty much only complaint is that it felt like everyone was looking for a tip or for me to buy the souvenirs or activities they were peddling. I wanted to relax at the beach, not keep denying pedicures and to buy a hat. If the hotel could limit this or hage these services available to people who want to request them that would be great.

8

Adam

3 mar 2024

·

Se alojó 6 noches

15-20 min from airport. Clean and comfortable. Safe, hair dryer, coffee maker, frig, A.C., hot water worked well. Wi-Fi spotty. Beds/loungers with umbrellas at pool. Towels readily available. Beach, 4-5 min walk. Chairs available any time. Catamaran/kayak/paddle board included. Bring insulated cup for drinks to limit visits to the bar. \ (4) restaurants open every other day. Use Viva App to reserve. Service at restaurants was good. Men not required to wear long pants/slacks for entry, shorts allowed. Service at the buffet was not good. Food however was excellent and varied daily. Coffee shop located left of the buffet that offers pastries and made to order coffee. Nightly shows by the pool. Club, billiards room, and stage area on the 2nd floor. Small gym with free weights and (2) treadmills. Resort provided a great vacation for the price paid.

15-20 min from airport. Clean and comfortable. Safe, hair dryer, coffee maker, frig, A.C., hot water worked well. Wi-Fi spotty. Beds/loungers with umbrellas at pool. Towels readily available. Beach, 4-5 min walk. Chairs available any time. Catamaran/kayak/paddle board included. Bring insulated cup for drinks to limit visits to the bar. \ (4) restaurants open every other day. Use Viva App to reserve. Service at restaurants was good. Men not required to wear long pants/slacks for entry, shorts allowed. Service at the buffet was not good. Food however was excellent and varied daily. Coffee shop located left of the buffet that offers pastries and made to order coffee. Nightly shows by the pool. Club, billiards room, and stage area on the 2nd floor. Small gym with free weights and (2) treadmills. Resort provided a great vacation for the price paid.

10

Jennifer

5 oct 2024

·

Se alojó 7 noches

Great food, beautiful beach. We were there in the off season so some restaurants and excursions were unavailable however there was not many people at the resort, which suited us fine. The chocolate croissants were delightful!!

Great food, beautiful beach. We were there in the off season so some restaurants and excursions were unavailable however there was not many people at the resort, which suited us fine. The chocolate croissants were delightful!!

10

Benjamin

7 mar 2025

·

Se alojó 6 noches

We had a wonderful stay at Viva Heavens. Our room was spacious and had balcony. Food and drinks were decent. The main dining buffet does open late (6:30) so if you like to eat early this isn’t ideal. The beach area was clean and had plenty of loungers and had the option of being in the shade or in the sun. Only down side was a couple of nights we were awoken by people yelling and partying at 2:00 in the morning and the staff didn’t seem to take notice or care. We also noticed some guests would place their t-shirts/ towels around the pool area to claim a spot then go to the beach or the dining area so that no else could sit there. This limited the seating around the pool. Overall great stay and good value for the money.

We had a wonderful stay at Viva Heavens. Our room was spacious and had balcony. Food and drinks were decent. The main dining buffet does open late (6:30) so if you like to eat early this isn’t ideal. The beach area was clean and had plenty of loungers and had the option of being in the shade or in the sun. Only down side was a couple of nights we were awoken by people yelling and partying at 2:00 in the morning and the staff didn’t seem to take notice or care. We also noticed some guests would place their t-shirts/ towels around the pool area to claim a spot then go to the beach or the dining area so that no else could sit there. This limited the seating around the pool. Overall great stay and good value for the money.

¿Te ha sido útil?

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Comida

Las opiniones sobre la comida son variadas: varios huéspedes disfrutaron del buffet y algunos restaurantes, pero muchos informan de variedad limitada, platos insípidos o repetitivos y dificultad para reservar restaurantes a la carta; las bebidas son básicas y las opciones premium son restringidas.

Reseñas de huéspedes relacionadas

2

Raquel

1 dic 2025

·

Se alojó 2 noches

La comida no es buena no hubo variedad

La comida no es buena no hubo variedad

8

Jose Carmelo

18 abr 2025

·

Se alojó 4 noches

The a la carte option was not good. Only experience 2 restaurants due to others not available.

The a la carte option was not good. Only experience 2 restaurants due to others not available.

8

Nancy

13 ago 2025

·

Se alojó 2 noches

El hotel es bueno solo la Variedad de la comida, no es muy buena

El hotel es bueno solo la Variedad de la comida, no es muy buena

4

Agueda

17 sept 2025

·

Se alojó 5 noches

the food was good, but the restaurants were not available. the place was empty, and they were using one restaurant open. i was charged on a separate credit card, even thou i paid in full because i did not bring the cc.

the food was good, but the restaurants were not available. the place was empty, and they were using one restaurant open. i was charged on a separate credit card, even thou i paid in full because i did not bring the cc.

6

carolina

23 ago 2025

·

Se alojó 5 noches

“It was an okay place, but the food was bland and needed more variety. The liquor was basic and tasted watered down. Entertainment could be improved, the bed was hard, and the beach was quite a far walk. Overall, I wouldn’t recommend it.”

“It was an okay place, but the food was bland and needed more variety. The liquor was basic and tasted watered down. Entertainment could be improved, the bed was hard, and the beach was quite a far walk. Overall, I wouldn’t recommend it.”

10

Jeanette

23 sept 2025

·

Se alojó 5 noches

This resort was very nice , the rooms are very spacious the A/C is the best . The food was great . Staff members were very friendly. We want to personally thank Maria and Estefani they were always very attentive and made our stay and my Dads birthday a special one . Ernesto from the tours was great we had a wonderful experience at paradise island it’s a must do. Specially on a Saturday when it was very busy . Hendry was very friendly and welcoming . Some evenings we had dinner outside in front of the pool and that was very nice and beautiful . The vibe was very romantic and nice. The beach is very close and a beautiful walk , The place is super nice and clean . Compared to other resorts we been this one is small and everything is close by. Gym staff Adonis were also great and very motivating . We had a wonderful time. And we will definetly be back .

This resort was very nice , the rooms are very spacious the A/C is the best . The food was great . Staff members were very friendly. We want to personally thank Maria and Estefani they were always very attentive and made our stay and my Dads birthday a special one . Ernesto from the tours was great we had a wonderful experience at paradise island it’s a must do. Specially on a Saturday when it was very busy . Hendry was very friendly and welcoming . Some evenings we had dinner outside in front of the pool and that was very nice and beautiful . The vibe was very romantic and nice. The beach is very close and a beautiful walk , The place is super nice and clean . Compared to other resorts we been this one is small and everything is close by. Gym staff Adonis were also great and very motivating . We had a wonderful time. And we will definetly be back .

8

Marino

24 ago 2025

·

Se alojó 3 noches

One of my disappointment was the lack of quality alcohol.

One of my disappointment was the lack of quality alcohol.

10

Rossanna

29 dic 2024

·

Se alojó 2 noches

Best food I’ve had in any resort. Loved how they served Dominican dishes which most resort don’t do. The resort can use better entertainment.

Best food I’ve had in any resort. Loved how they served Dominican dishes which most resort don’t do. The resort can use better entertainment.

10

Mercedes

19 abr 2025

·

Se alojó 4 noches

Viva Heavens has been the best hotel I have stayed in. This was my 2nd year visiting in a row. I LOVE EVERYTHING about Viva Heavens. Such friendly staff who go out of their way to make you happy. The food is delicious, especially the Buffet restaurant. Every night is a different menu and the 4 restaurants are truly fine dining. The hotel and rooms are very clean. And above all i felt exteemely safe at all times.

Viva Heavens has been the best hotel I have stayed in. This was my 2nd year visiting in a row. I LOVE EVERYTHING about Viva Heavens. Such friendly staff who go out of their way to make you happy. The food is delicious, especially the Buffet restaurant. Every night is a different menu and the 4 restaurants are truly fine dining. The hotel and rooms are very clean. And above all i felt exteemely safe at all times.

10

Krishna Teja Reddy

25 mar 2025

·

Se alojó 3 noches

Had a great time at the property and the food was great too. The number of restaurants were limited though and they all aren't open always so had some terrible getting some bookings in. The guest help desk was able to hook us up with some reservations when we requested them but couldn't get it ourselves on the app. Overall experience was great and the staff was very accommodating but I wish they had more number of events throughout the day (especially in the open) to keep the Caribbean vibe alive throughout.

Had a great time at the property and the food was great too. The number of restaurants were limited though and they all aren't open always so had some terrible getting some bookings in. The guest help desk was able to hook us up with some reservations when we requested them but couldn't get it ourselves on the app. Overall experience was great and the staff was very accommodating but I wish they had more number of events throughout the day (especially in the open) to keep the Caribbean vibe alive throughout.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

Bedarina

18 jul 2026

·

Se alojó 3 noches

Estaba todo genial, más variedad en la comida, para los alérgicos al mariscos

Estaba todo genial, más variedad en la comida, para los alérgicos al mariscos

8

Blanca

13 jul 2026

·

Se alojó 3 noches

El personal nesesita estar mas atento a las nesesidades del visitante en los comedores ni nos tomaban en cuenta ni acercarse a preguntar si nesesitabamos algo se que es buffet pero en otros lugares turisticos el personal es mas atento

El personal nesesita estar mas atento a las nesesidades del visitante en los comedores ni nos tomaban en cuenta ni acercarse a preguntar si nesesitabamos algo se que es buffet pero en otros lugares turisticos el personal es mas atento

10

Karen

11 jul 2026

·

Se alojó 4 noches

Todo super excelente y la atencion super genial

Todo super excelente y la atencion super genial

10

Blanca Deisy

8 jul 2026

·

Se alojó 6 noches

Me gusto que es un lugar pequeño pero muy acogedor, muy buen lugr para descansar y también pasarla bien, ame el jardin que lleva a la playa y tambien al llegar a la playa. La persona de limoieza que se encargo de limpiar nuestro cuarto ella super linda y atenta, encargo realidad nis gusto el trato y muy buen precio. Lo unico que deberian de cambiar son los paneles de las orillas de una parte de la alberca, de ahi en fuera todo bien.

Me gusto que es un lugar pequeño pero muy acogedor, muy buen lugr para descansar y también pasarla bien, ame el jardin que lleva a la playa y tambien al llegar a la playa. La persona de limoieza que se encargo de limpiar nuestro cuarto ella super linda y atenta, encargo realidad nis gusto el trato y muy buen precio. Lo unico que deberian de cambiar son los paneles de las orillas de una parte de la alberca, de ahi en fuera todo bien.

8

July

4 jul 2026

·

Se alojó 1 noche

Es un hotel bueno,familiar. Todo estuvo perfecto la comida poca variedad pero muy buena, las habitaciones bien todo me gustó el único inconveniente fue a la hora del chekeo pork piden los pasaportes y no lo teníamos con nosotros es política nueva nunca había pasado eso. Lo demás muy bien!

Es un hotel bueno,familiar. Todo estuvo perfecto la comida poca variedad pero muy buena, las habitaciones bien todo me gustó el único inconveniente fue a la hora del chekeo pork piden los pasaportes y no lo teníamos con nosotros es política nueva nunca había pasado eso. Lo demás muy bien!

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 23:59

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

octubre 2026

noviembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Los huéspedes de este alojamiento también tienen acceso a las instalaciones del complejo turístico vecino Viva Tangerine By Wyndham.

El check in debe realizarlo alguien que tenga al menos 18 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo y botiquín de primeros auxilios.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
El alojamiento afirma que sigue las medidas de limpieza y desinfección de Cuenta con nosotros (Wyndham).
Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.

Piscina disponible de 06:00 a 19:00.
Es necesario reservar con antelación las partidas de golf. Las reservas se realizan poniéndose en contacto con el alojamiento antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
La cena de gala de Nochevieja tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 31 de diciembre.
Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
Este alojamiento no acepta mascotas ni perros guía.