Hotel Be Live Grand Marien
142 US$
/ noche
Promedio para octubre
Precios para Hotel Be Live Grand Marien
Selecciona fechas para ver precios y disponibilidad
142 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Hotel Be Live Grand Marien, los precios por noche son de 142 US$ de media en el mes más barato (octubre) y de 219 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 174 US$ |
| febrero | 219 US$ |
| junio | 159 US$ |
| julio | 175 US$ |
| septiembre | 146 US$ |
| octubre | 142 US$ |
| noviembre | 152 US$ |
| diciembre | 179 US$ |
E
F
J
J
S
oct · 142 US$
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N
D
Más caro: febrero (aprox. 219 US$)
Más barato: octubre (aprox. 142 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes y tratamientos corporales. Si quieres divertirte aquí tienes para elegir, con instalaciones recreativas como una discoteca, pistas de tenis al aire libre y una piscina...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes y tratamientos corporales. Si quieres divertirte aquí tienes para elegir, con instalaciones recreativas como una discoteca, pistas de tenis al aire libre y una piscina al aire libre.
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
En Marien Puerto Plata - All Inclusive tienes un bar-cafetería a tu disposición. Relájate con un refresco del bar junto a la piscina o de uno de los 5 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 06:30 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 349 habitaciones con minibar (con algunos artículos gratuitos). Las habitaciones disponen de balcón. Para los momentos de ocio, tienes una por cable. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en Marien Puerto Plata - All Inclusive, te encontrarás en una fantástica zona de Puerto Plata (Costa Dorada) y estarás a menos de 15 minutos en coche de Playa Dorada y Malecón de Puerto Plata.
Qué hay cerca
Rancho Lorilar(1.5 millas)
Campo de golf Playa Dorada(1.5 millas)
Playa Larga(1.6 millas)
Playa Dorada(1.7 millas)
Playa Cosita Rica(1.8 millas)
Parque Nacional Isabel De Torres(1.9 millas)
Monte Isabel de Torres(1.9 millas)
Playa Camacho(2.3 millas)
Fun City (centro de entretenimientos)(2.8 millas)
Malecón de Puerto Plata(2.9 millas)
Agencia Consular de EE. UU. en Puerto Plata(2.9 millas)
Museo del Ámbar(3.1 millas)
Parque Independencia(3.1 millas)
Museo de Arte Taíno(3.2 millas)
Catedral de San Felipe Apóstol(3.3 millas)
Puerto Plata (POP-A. Internacional Gregorio Luperón)(10.7 millas)
Santiago (STI-Cibao Intl.)(43.2 millas)
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Ubicación
Carretera Luperon, Km 4.5, Costa Dorada, Playa Dorada, Puerto Plata, República Dominicana
Rancho Lorilar (1.5 millas)
Campo de golf Playa Dorada (1.5 millas)
Playa Larga (1.6 millas)
Playa Dorada (1.7 millas)
Playa Cosita Rica (1.8 millas)
Parque Nacional Isabel De Torres (1.9 millas)
Opciones de habitación
4
Habitación Deluxe, 1 cama de matrimonio grande, vistas a la piscina
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
398 ft²
BalcónAire acondicionadoBaño privadoCuna(s) (gratis)
4
Habitación Deluxe, 2 camas dobles, vistas a la piscina
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
BalcónAire acondicionadoBaño privadoCuna(s) (gratis)
1
Habitación, 1 cama de matrimonio grande, vistas al jardín
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1313 ft²
BalcónAire acondicionadoBaño privadoCuna(s) (gratis)
3
Habitación superior, 2 camas de matrimonio, vistas al jardín
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 3
BalcónAire acondicionadoBaño privadoTelevisión
5
Habitación Deluxe, 2 camas dobles, vistas al mar
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
BalcónAire acondicionadoBaño privadoCuna(s) (gratis)
5
Habitación familiar, varias camas, vistas al jardín
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles
Capacidad: 4
2164 ft²
BalcónAire acondicionadoBaño privadoTelevisión
4
Habitación superior, 1 cama de matrimonio grande, vistas a la piscina
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoBaño privadoCuna(s) (gratis)
3
Habitación superior, 2 camas de matrimonio, vistas a la piscina
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 3
BalcónAire acondicionadoBaño privadoCuna(s) (gratis)
6
Habitación Deluxe, 1 cama de matrimonio grande, vistas al jardín
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
398 ft²
BalcónAire acondicionadoBaño privadoCuna(s) (gratis)
10
Habitación Deluxe, 1 cama de matrimonio grande, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoBaño privadoCuna(s) (gratis)
4
Habitación Deluxe, 2 camas dobles, vistas al jardín
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
BalcónAire acondicionadoBaño privadoCuna(s) (gratis)
3
Habitación superior, 1 cama de matrimonio grande, vistas al jardín
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoBaño privadoTelevisión
Reseñas de los huéspedes sobre Hotel Be Live Grand Marien
7.6
Bueno
Basado en 2534 comentarios verificados
¿Quién se queda aquí?
Trabajo
1%
Pareja
38%
Familia
36%
Grupo
19%
Solo/a
3%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Las reseñas de Marien Puerto Plata - Todo Incluido resaltan un personal muy amable y trabajador, y una piscina grande junto a la playa, pero también señalan habitaciones anticuadas con problemas de mantenimiento, una limpieza variable, y comida y bebidas que muchos encontraron limitadas o poco satisfactorias.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Las reseñas de Marien Puerto Plata - Todo Incluido resaltan un personal muy amable y trabajador, y una piscina grande junto a la playa, pero también señalan habitaciones anticuadas con problemas de mantenimiento, una limpieza variable, y comida y bebidas que muchos encontraron limitadas o poco satisfactorias.
La ubicación es conveniente para el océano y las atracciones cercanas, aunque la limpieza de la playa y los vendedores insistentes son preocupaciones recurrentes. El Wi-Fi puede ser inestable, el entretenimiento y la disponibilidad de restaurantes varían, y las ventajas VIP y las experiencias de check-in reciben comentarios mixtos. Espere una estancia frente a la playa más antigua con un servicio amable y una calidad desigual.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
La piscina grande y la ubicación frente a la playa son elogiadas con frecuencia; algunos mencionan un buen spa. El entretenimiento y las actividades se sienten limitados o inconsistentes, la sombra y las tumbonas pueden ser escasas, y el Wi-Fi es inestable, con áreas y comodidades VIP que no siempre cumplen con las expectativas.
Reseñas de huéspedes relacionadas
10
Mirian
23 jul 2025
·
Se alojó 4 noches
Hotel Staff is amazing! They go out of their way to provide excellent service to everyone. The pools are very clean and kid friendly; the beach is beautiful.
Hotel Staff is amazing! They go out of their way to provide excellent service to everyone. The pools are very clean and kid friendly; the beach is beautiful.
6
Mackenzie Elizabeth
10 mar 2024
·
Se alojó 5 noches
Ok, what lower cost. Service ok - difficult getting water at meals. Cost for in room safe (very unusual and crazy). Cost for 2 of the restaurants- should be included. Slightly disappointed.
Ok, what lower cost. Service ok - difficult getting water at meals. Cost for in room safe (very unusual and crazy). Cost for 2 of the restaurants- should be included. Slightly disappointed.
4
Johanny
8 jul 2024
·
Se alojó 2 noches
The buffet was way too limited. Also not enough available beverages all around the property, only one functional coffee machine. The WiFi was very weak and often non existent.
The buffet was way too limited. Also not enough available beverages all around the property, only one functional coffee machine. The WiFi was very weak and often non existent.
6
Anthony
30 ago 2025
·
Se alojó 7 noches
The staff and employees were very accommodating but the resort needed upkeep and was s little run down. Only one pool, not a lot of activities. We were treated well but we were disappointed with activities like foam party. I don't believe we will return. Also, restaurants did not have many choices.
The staff and employees were very accommodating but the resort needed upkeep and was s little run down. Only one pool, not a lot of activities. We were treated well but we were disappointed with activities like foam party. I don't believe we will return. Also, restaurants did not have many choices.
10
Thomas
12 ago 2025
·
Se alojó 4 noches
Picturesque setting, super attentive staff, excellent facilities and services, spacious (never seemed crowded), tasty and varied food options, top-notch event organization and execution. Only suggestion for improvement: internet was spotty.
Picturesque setting, super attentive staff, excellent facilities and services, spacious (never seemed crowded), tasty and varied food options, top-notch event organization and execution. Only suggestion for improvement: internet was spotty.
10
Maria
29 abr 2025
·
Se alojó 4 noches
All staff were incredibly welcoming and attentive throughout my stay, making my travel experience truly enjoyable. Especially the bartenders Jordanny Joan and German. The hotel is clean, safe and quiet exactly what I need but I was very disappointed with the food and drinks, very little options. We paid for VIP service but we had to walk outside of the hotel just for a drink which was the same as the regular bar. DONT PAY VIP
All staff were incredibly welcoming and attentive throughout my stay, making my travel experience truly enjoyable. Especially the bartenders Jordanny Joan and German. The hotel is clean, safe and quiet exactly what I need but I was very disappointed with the food and drinks, very little options. We paid for VIP service but we had to walk outside of the hotel just for a drink which was the same as the regular bar. DONT PAY VIP
8
TRENT
25 mar 2024
·
Se alojó 7 noches
A bit more shade / umbrellas around the pool would be nice. The usual issue with people reserving chairs and not coming back for hours!!
A bit more shade / umbrellas around the pool would be nice. The usual issue with people reserving chairs and not coming back for hours!!
8
Preferred
27 nov 2024
·
Se alojó 3 noches
Rooms outdated but clean. Beach is useless. Was filled with debri and alot of coral in water.
Rooms outdated but clean. Beach is useless. Was filled with debri and alot of coral in water.
10
SANTIAGO
26 jul 2025
·
Se alojó 4 noches
Spa is highly recommended.
Spa is highly recommended.
6
Ann Liz
24 ago 2025
·
Se alojó 2 noches
The check-in was really fast, and the food was good. The service at the buffet was okay; you had to wait a lot to be served. The bed in the double room was too small. They have to specify what kind of bed they have in certain rooms. Finally, the Wi-Fi is really bad; it just works in the lobby. Great hotel; just need to improve.
The check-in was really fast, and the food was good. The service at the buffet was okay; you had to wait a lot to be served. The bed in the double room was too small. They have to specify what kind of bed they have in certain rooms. Finally, the Wi-Fi is really bad; it just works in the lobby. Great hotel; just need to improve.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es variable: muchos señalan olores a humedad, goteras, moho y plagas ocasionales (gatos, pájaros), además de basura o algas en la playa; otros encontraron las áreas comunes y las piscinas limpias. La consistencia del servicio de limpieza varía.
Reseñas de huéspedes relacionadas
10
Mirian
23 jul 2025
·
Se alojó 4 noches
Hotel Staff is amazing! They go out of their way to provide excellent service to everyone. The pools are very clean and kid friendly; the beach is beautiful.
Hotel Staff is amazing! They go out of their way to provide excellent service to everyone. The pools are very clean and kid friendly; the beach is beautiful.
4
Hans
11 ago 2025
·
Se alojó 3 noches
Owner needed to check On property cleaning service is none existent. Bathrooms have not been regularly cleaned. I was unable to use the second room due to sheets not being cleaned so we stayed in one room. I will reach out to the owner In The hopes they will replace you ever is maintaining the property I’m not asking for a refund or discount cause I should of first check the bed sheets and bathrooms before it was too late to make changes.
Owner needed to check On property cleaning service is none existent. Bathrooms have not been regularly cleaned. I was unable to use the second room due to sheets not being cleaned so we stayed in one room. I will reach out to the owner In The hopes they will replace you ever is maintaining the property I’m not asking for a refund or discount cause I should of first check the bed sheets and bathrooms before it was too late to make changes.
4
Adelis
29 abr 2024
·
Se alojó 2 noches
Sábana rota, viejas, toallas manchadas viejas, mucha filtración en las paredes determinadas y rotas. Sin paraguas. El hotel está en malas condiciones por la antigüedad.
Sábana rota, viejas, toallas manchadas viejas, mucha filtración en las paredes determinadas y rotas. Sin paraguas. El hotel está en malas condiciones por la antigüedad.
6
Victor
30 sept 2024
·
Se alojó 2 noches
Las soda no tenían gas, playa estaba sucia, los muebles son muy viejos y huele a madera vieja, muy buen equipo de staff, los shows son excelentes, el hotel es muy bello
Las soda no tenían gas, playa estaba sucia, los muebles son muy viejos y huele a madera vieja, muy buen equipo de staff, los shows son excelentes, el hotel es muy bello
4
Jose
20 may 2025
·
Se alojó 3 noches
This place was very disappointing, cats everywhere even in the dining area. The beds were rock solid, we had to move to a different resort.
This place was very disappointing, cats everywhere even in the dining area. The beds were rock solid, we had to move to a different resort.
4
Ralphie
30 oct 2024
·
Se alojó 5 noches
We were on the 3rd floor of one of the buildings. The entire building smelled like mold/mildew and the smell get worse as you go up to the 3rd floor. For about 3 of the 5 days I was there there was a chunk of the ceiling that rotted away and fell on the ground, no one cleaned it at all all week. The building clearly smells like they have a roof leak and their attic area is likely full of mold/mildew which is unsafe to have people breathing this. This is the 3rd time my family has visited this resort and regretfully it is the last time. The food was mediocre and no real authentic foods. The rice/beans do not taste good, the mango, the queso frito, all those authentic foods are made with low quality food because it does not taste good. They have pictures of what the food looks like and the food they offer does not match. The staff and the pool is the only reason why we did not just leave the place. Everyone is very polite and the pool is fun although the waterfall areas need to be cleaned there's mold/mildew on the rock material itself. I have always been a fan of this place ever since the 1st time we brought our family but this place has gone down hill unfortunately. They need to resolve the mold/mildew issue because that is likely causing people life threatening harm to be breathing that. Think about all the little kids and babies staying at this resort breathing in mold/mildew. If there is a health department or any means to very that this place is mold free it would fail.
We were on the 3rd floor of one of the buildings. The entire building smelled like mold/mildew and the smell get worse as you go up to the 3rd floor. For about 3 of the 5 days I was there there was a chunk of the ceiling that rotted away and fell on the ground, no one cleaned it at all all week. The building clearly smells like they have a roof leak and their attic area is likely full of mold/mildew which is unsafe to have people breathing this. This is the 3rd time my family has visited this resort and regretfully it is the last time. The food was mediocre and no real authentic foods. The rice/beans do not taste good, the mango, the queso frito, all those authentic foods are made with low quality food because it does not taste good. They have pictures of what the food looks like and the food they offer does not match. The staff and the pool is the only reason why we did not just leave the place. Everyone is very polite and the pool is fun although the waterfall areas need to be cleaned there's mold/mildew on the rock material itself. I have always been a fan of this place ever since the 1st time we brought our family but this place has gone down hill unfortunately. They need to resolve the mold/mildew issue because that is likely causing people life threatening harm to be breathing that. Think about all the little kids and babies staying at this resort breathing in mold/mildew. If there is a health department or any means to very that this place is mold free it would fail.
2
Wendy
14 may 2024
·
Se alojó 6 noches
Horrible is the definition of this property. We booked a 6 night two hotel vacation at the this hotel. The rooms were unkempt, unsanitized, rusty, dirty, and there was mold everywhere in the bathroom. The curtains have never been washed and there was different color hairs all throughout the room. My Ac was not working, my sister’s room which was right across the hallway, wreaked of mildew and humidity. Her AC flooded her room and the paint outside her door was bubbled up from the leak on the roof. Omgg the food was extremely digusting and there was no options for kids. At this point, we already considerd to check out fearing that we would get sick from this place. We checked out in less than 8 hours to a hotel that cost us double the price about $4,000 due to the last minute booking. Customer service was non-existent at this moment. I explained all of my concerns to the “Expedia” representative at the hotel who was not receptive or helpful. After she indicated that we can get a refund but that “Expedia charges a one night fee” later told us that the hotel is non-refundable. The manager never showed his face and did not speak to me not even to apologize for their irresponsibility and lack of professionalism. I called Expedia but they were ignoring their call and did not respond to their email and I have proof. I kick myself for not taking pictures of how HORROBLE THIS PLACE IS. But believe me ENTER AT YOUR OWN RISK. I am still fighting for our refund!!!!
Horrible is the definition of this property. We booked a 6 night two hotel vacation at the this hotel. The rooms were unkempt, unsanitized, rusty, dirty, and there was mold everywhere in the bathroom. The curtains have never been washed and there was different color hairs all throughout the room. My Ac was not working, my sister’s room which was right across the hallway, wreaked of mildew and humidity. Her AC flooded her room and the paint outside her door was bubbled up from the leak on the roof. Omgg the food was extremely digusting and there was no options for kids. At this point, we already considerd to check out fearing that we would get sick from this place. We checked out in less than 8 hours to a hotel that cost us double the price about $4,000 due to the last minute booking. Customer service was non-existent at this moment. I explained all of my concerns to the “Expedia” representative at the hotel who was not receptive or helpful. After she indicated that we can get a refund but that “Expedia charges a one night fee” later told us that the hotel is non-refundable. The manager never showed his face and did not speak to me not even to apologize for their irresponsibility and lack of professionalism. I called Expedia but they were ignoring their call and did not respond to their email and I have proof. I kick myself for not taking pictures of how HORROBLE THIS PLACE IS. But believe me ENTER AT YOUR OWN RISK. I am still fighting for our refund!!!!
6
Andrea
19 ago 2025
·
Se alojó 1 noche
Many mosquitos and birds have the location inundated. Bird feces is in the pool!
Many mosquitos and birds have the location inundated. Bird feces is in the pool!
6
Lisa
17 ene 2025
·
Se alojó 7 noches
The room was large and clean, comfortable beds, plenty of storage space and a good bathroom. The grounds are well maintained and well organized around a huge and beautiful pool. The staff are friendly and attentive, the food was fine although there wasn’t much variety and the three a la carte restaurants were only open on alternating days. Unfortunately, the property’s beach area was dirty, we were there for a week and there was no sign of anyone grooming or cleaning away trash that had washed up or was left behind by guests, and the surrounding beach areas were filthy with huge piles trash floating in from small tributaries and washing up from the ocean. Shocking, and we did not swim because of this.
The room was large and clean, comfortable beds, plenty of storage space and a good bathroom. The grounds are well maintained and well organized around a huge and beautiful pool. The staff are friendly and attentive, the food was fine although there wasn’t much variety and the three a la carte restaurants were only open on alternating days. Unfortunately, the property’s beach area was dirty, we were there for a week and there was no sign of anyone grooming or cleaning away trash that had washed up or was left behind by guests, and the surrounding beach areas were filthy with huge piles trash floating in from small tributaries and washing up from the ocean. Shocking, and we did not swim because of this.
6
James
11 jun 2025
·
Se alojó 3 noches
Beach is dirty, pool not clean..
Beach is dirty, pool not clean..
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones a menudo se describen como anticuadas con problemas de mantenimiento (aire acondicionado débil o con fugas, problemas de fontanería, cerraduras rotas) y camas incómodas; el Wi-Fi en las habitaciones es poco fiable. Algunos huéspedes recibieron habitaciones espaciosas o cómodas y disfrutaron de las vistas.
Reseñas de huéspedes relacionadas
6
scarlin
22 ago 2025
·
Se alojó 1 noche
Las camas y las almohadas muy incómodas
Las camas y las almohadas muy incómodas
2
Valentin
12 abr 2024
·
Se alojó 4 noches
Die Dusche funktionierte schlecht, alte Armaturen. Balkonfenster war blockiert.
Die Dusche funktionierte schlecht, alte Armaturen. Balkonfenster war blockiert.
8
Olivier
1 abr 2024
·
Se alojó 3 noches
L'aménagement est sympa, la piscine pas mal du tout et le restaurant est acceptable. Par contre, le service est tout à fait Dominicain : on ne se bouscule pas pour résoudre les soucis (fuite de la clim, sol glissant et limite dangereux). De plus, le wi-fi dans les chambres laisse vraiment à désirer, et c'est bien dommage pour un tel hôtel !
L'aménagement est sympa, la piscine pas mal du tout et le restaurant est acceptable. Par contre, le service est tout à fait Dominicain : on ne se bouscule pas pour résoudre les soucis (fuite de la clim, sol glissant et limite dangereux). De plus, le wi-fi dans les chambres laisse vraiment à désirer, et c'est bien dommage pour un tel hôtel !
4
Amanda
29 jul 2024
·
Se alojó 3 noches
Rooms was very outdated and the food wasn’t the best
Rooms was very outdated and the food wasn’t the best
4
Yesenia
29 feb 2024
·
Se alojó 4 noches
There were some issues. There was a ceiling leak right when you enter the room which came from the air conditioner. Bathtub had hair in it on arrival day. The rooms were old and dated but that was not a problem because we spent most our time out of the room however, I reported the issues to the front desk and they said they would send someone on both occasions but no one came by. The food was not great but not awful. Theme restaurants were better but just average tasting. I would not recommend or return to this resort.
There were some issues. There was a ceiling leak right when you enter the room which came from the air conditioner. Bathtub had hair in it on arrival day. The rooms were old and dated but that was not a problem because we spent most our time out of the room however, I reported the issues to the front desk and they said they would send someone on both occasions but no one came by. The food was not great but not awful. Theme restaurants were better but just average tasting. I would not recommend or return to this resort.
8
Brooke
13 mar 2025
·
Se alojó 6 noches
Resort hasn’t done any major improvements since we started visiting 18 years ago. Our TV didn’t work, sliding door and lock needs to be replaced, light was strobing in bathroom. Most staff were friendly and accommodating, but there were a few who were less than pleasant. Garbage piles to the left of beach need to be addressed as well as the seaweed. We would like to continue returning to this resort but we may make this our last stay as there is a level of excellence definitely missing.
Resort hasn’t done any major improvements since we started visiting 18 years ago. Our TV didn’t work, sliding door and lock needs to be replaced, light was strobing in bathroom. Most staff were friendly and accommodating, but there were a few who were less than pleasant. Garbage piles to the left of beach need to be addressed as well as the seaweed. We would like to continue returning to this resort but we may make this our last stay as there is a level of excellence definitely missing.
8
Preferred
27 nov 2024
·
Se alojó 3 noches
Rooms outdated but clean. Beach is useless. Was filled with debri and alot of coral in water.
Rooms outdated but clean. Beach is useless. Was filled with debri and alot of coral in water.
8
Inga
5 ene 2025
·
Se alojó 3 noches
The hotel has very super rooms. The smell was awful. It was raining for 3 days in the row. The first floor was completely flooded. My room was at the second floor and the ceiling was leaking. The stuff put many towels on the floor to drain the water. The buffet is great but brazilian steak house not so good.
The hotel has very super rooms. The smell was awful. It was raining for 3 days in the row. The first floor was completely flooded. My room was at the second floor and the ceiling was leaking. The stuff put many towels on the floor to drain the water. The buffet is great but brazilian steak house not so good.
6
Ann Liz
24 ago 2025
·
Se alojó 2 noches
The check-in was really fast, and the food was good. The service at the buffet was okay; you had to wait a lot to be served. The bed in the double room was too small. They have to specify what kind of bed they have in certain rooms. Finally, the Wi-Fi is really bad; it just works in the lobby. Great hotel; just need to improve.
The check-in was really fast, and the food was good. The service at the buffet was okay; you had to wait a lot to be served. The bed in the double room was too small. They have to specify what kind of bed they have in certain rooms. Finally, the Wi-Fi is really bad; it just works in the lobby. Great hotel; just need to improve.
8
Dolguis Amable
4 sept 2025
·
Se alojó 1 noche
En general mi estadía fue buena, el personal fue amable, la ubicación excelente y las áreas comunes estaban en buen estado. Sin embargo, considero que las habitaciones necesitan una renovación, ya que el aire acondicionado no funcionaba y, a pesar de reportarlo, no fue solucionado durante mi estancia. Fuera de eso, disfruté mi visita.
En general mi estadía fue buena, el personal fue amable, la ubicación excelente y las áreas comunes estaban en buen estado. Sin embargo, considero que las habitaciones necesitan una renovación, ya que el aire acondicionado no funcionaba y, a pesar de reportarlo, no fue solucionado durante mi estancia. Fuera de eso, disfruté mi visita.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es elogiado con frecuencia por ser amable y atento en bares, restaurantes y servicio de limpieza, pero la consistencia es un problema. Varias reseñas citan un check-in lento o desorganizado, una recepción poco servicial o barreras lingüísticas, y ventas agresivas o decepciones VIP.
Reseñas de huéspedes relacionadas
10
Mirian
23 jul 2025
·
Se alojó 4 noches
Hotel Staff is amazing! They go out of their way to provide excellent service to everyone. The pools are very clean and kid friendly; the beach is beautiful.
Hotel Staff is amazing! They go out of their way to provide excellent service to everyone. The pools are very clean and kid friendly; the beach is beautiful.
10
Elvin
8 jul 2025
·
Se alojó 3 noches
I love the hospitality of the staff and how well kept the resort is at all times, that’s why I always come back here..
I love the hospitality of the staff and how well kept the resort is at all times, that’s why I always come back here..
4
JOSE
31 oct 2024
·
Se alojó 1 noche
Im white skin and when the staff think that I was an American, they treat me very good but when I talk spanish, the treatment change. Staff have to treat persons good.
Im white skin and when the staff think that I was an American, they treat me very good but when I talk spanish, the treatment change. Staff have to treat persons good.
6
Mabel
2 feb 2023
·
Se alojó 2 noches
The resort is nice, the food is good and the beach is awesome. There were a lot of seaweeds on the beach and 2 people instead of picking it up were pushing it back into the ocean. The entertainment shows were horrible they only had 4 people and often used guests for their shows which were boring. This was my second time staying at this resort and went back because I liked it the first time but it has definitely gone down hill. The salespeople harassing guests selling memberships often stops you around breakfast. There were like 10 of them.
The resort is nice, the food is good and the beach is awesome. There were a lot of seaweeds on the beach and 2 people instead of picking it up were pushing it back into the ocean. The entertainment shows were horrible they only had 4 people and often used guests for their shows which were boring. This was my second time staying at this resort and went back because I liked it the first time but it has definitely gone down hill. The salespeople harassing guests selling memberships often stops you around breakfast. There were like 10 of them.
10
Yolairys
21 ago 2025
·
Se alojó 3 noches
Everything was beautiful i loved everything about the resort. The only thing that really bothered me was me & my ex boyfriend had a really bad fight and i was screaming for my life & nobody came to check in my room. I get it people mind there business but I could have died..
Everything was beautiful i loved everything about the resort. The only thing that really bothered me was me & my ex boyfriend had a really bad fight and i was screaming for my life & nobody came to check in my room. I get it people mind there business but I could have died..
2
Alyssa
9 oct 2023
·
Se alojó 1 noche
This was our 2nd time at this resort and i would not come back. After waiting until 3 to check in, we get to our room which was still dirty and not cleaned from the last guest. Because the resort has no elevators and you have to walk a long way everywhere, The bellboy went to the front desk to get us a new room. The 2nd room air conditioner did not work. The bellboy went to get us another room and inform the front desk again. There was not another room ready for us so we had to wait another hour for a room to be cleaned. We offered to pay and upgrade to a ocean front room and they advised us there was none available even though it showed there was online. The front desk staff were rude and not willing to help. If you are american they treat you differently than the locals. The rooms are nothing special and need an upgrade. The food was limited and very random at the buffet. We ended up leaving and going out to a restaurant for dinner. From the rooms, to the cleanliness, food and service every was subpar. The bellboys were the only people who were friendly and willing to help.
This was our 2nd time at this resort and i would not come back. After waiting until 3 to check in, we get to our room which was still dirty and not cleaned from the last guest. Because the resort has no elevators and you have to walk a long way everywhere, The bellboy went to the front desk to get us a new room. The 2nd room air conditioner did not work. The bellboy went to get us another room and inform the front desk again. There was not another room ready for us so we had to wait another hour for a room to be cleaned. We offered to pay and upgrade to a ocean front room and they advised us there was none available even though it showed there was online. The front desk staff were rude and not willing to help. If you are american they treat you differently than the locals. The rooms are nothing special and need an upgrade. The food was limited and very random at the buffet. We ended up leaving and going out to a restaurant for dinner. From the rooms, to the cleanliness, food and service every was subpar. The bellboys were the only people who were friendly and willing to help.
10
Ganesh
20 abr 2025
·
Se alojó 7 noches
I love the friendliness of the staff, the food choices, the general hospitality, and the very pleasing beauty and delightful atmosphere of the place. It feels very relaxing to be there. My family will be visiting again.
I love the friendliness of the staff, the food choices, the general hospitality, and the very pleasing beauty and delightful atmosphere of the place. It feels very relaxing to be there. My family will be visiting again.
4
Jean
21 ago 2025
·
Se alojó 2 noches
We have a terrible time proceeding with the payment with 3 hours of struggle and harassment from the personnel. They have us a link to process the payment and we procedes to do so. After we showed then the payment approval from the bank, they kept on saying they it was denied. So, they insísted to cancel the reservation and make a new one because my bank dinied the payment and it was not true. In other words they wanted to charge us more money. I sent some family local to make a payment in a local bank were they provided me with that information. In other Words, we felt hartases and we faced such a burden
We have a terrible time proceeding with the payment with 3 hours of struggle and harassment from the personnel. They have us a link to process the payment and we procedes to do so. After we showed then the payment approval from the bank, they kept on saying they it was denied. So, they insísted to cancel the reservation and make a new one because my bank dinied the payment and it was not true. In other words they wanted to charge us more money. I sent some family local to make a payment in a local bank were they provided me with that information. In other Words, we felt hartases and we faced such a burden
2
Domingo
6 jun 2023
·
The check-in process was a nightmare. The lines were hours long and the customer service when helped was subpar except for a few exceptions. The food was lackluster at best, the options were limited and there was no variety. The buffet at times functioned with only half the food and once the items were gone they wouldn’t be replaced or replenished. It was difficult to get restaurant reservations and the menus were embarrassing. I want to emphasize there was no real customer service unless they were trying to sell memberships to you. The waiters looked like they were annoyed to help you and even turned off the food before restaurant closing. This is not a tourist destination. The location itself is beautiful but it is filled with locals who damage the vacation feeling. It was very noisy and chaotic during most of the stay. It was impossible to relax by the pool by the influx of people, the hotel could barely hold. We also had a negative experience with the hotel rooms themselves, the beds were stiff and there was not even enough pillows. The bathrooms leaked after showering. The roof of one of the rooms was leaking and flooded the room, we informed the staff at 6am and even after repeatedly bringing the issue up, it was 5pm and the issue was not resolved. The housekeeping staff was friendly enough and helped change rooms after the waiting. Do not recommend this hotel at all, the cost doesn’t match the experience.
The check-in process was a nightmare. The lines were hours long and the customer service when helped was subpar except for a few exceptions. The food was lackluster at best, the options were limited and there was no variety. The buffet at times functioned with only half the food and once the items were gone they wouldn’t be replaced or replenished. It was difficult to get restaurant reservations and the menus were embarrassing. I want to emphasize there was no real customer service unless they were trying to sell memberships to you. The waiters looked like they were annoyed to help you and even turned off the food before restaurant closing. This is not a tourist destination. The location itself is beautiful but it is filled with locals who damage the vacation feeling. It was very noisy and chaotic during most of the stay. It was impossible to relax by the pool by the influx of people, the hotel could barely hold. We also had a negative experience with the hotel rooms themselves, the beds were stiff and there was not even enough pillows. The bathrooms leaked after showering. The roof of one of the rooms was leaking and flooded the room, we informed the staff at 6am and even after repeatedly bringing the issue up, it was 5pm and the issue was not resolved. The housekeeping staff was friendly enough and helped change rooms after the waiting. Do not recommend this hotel at all, the cost doesn’t match the experience.
2
JORGE
6 jun 2023
·
Se alojó 3 noches
Someone once said “you will never have a second chance to amend a first bad impression” and my first impression was TERRIBLE. The check-in process was the worst I have experience in my life. I have stayed in at least 10 All Inclusive Resorts in the Puerto Plata area and many others outside Dominican Republic. We live in Florida. There were a couple of hundred guests checking in that were kept in line without moving an inch for about half an hour. (I should clarify the fact that you can not check-in early and just wait foe your room to be ready.) There were 2 clerks and 5 lines. It was taking 20 or more minutes to complete the check-in process. I got in line at 2:00 PM and got my room at around 5:00 PM. The explanation I got later that evening from the staff was that they had change the computer system and were not properly trained. This could have minimized the impact if they had chosen a Monday or Tuesday and not a Friday to do the switch over. For short, we were treated like cattle. When we finally got to our room we found out that we DID NOT get a King size bed like we had requested when booking the reservations. With the caos going on, who was going back to that circus. The next morning when attempting to make coffee I found out the room had the coffe maker, sugar, cream but no coffee. Later in the day I got coffe for my room but the location of the table with the coffe maker and set up had no place to plug it in.
Someone once said “you will never have a second chance to amend a first bad impression” and my first impression was TERRIBLE. The check-in process was the worst I have experience in my life. I have stayed in at least 10 All Inclusive Resorts in the Puerto Plata area and many others outside Dominican Republic. We live in Florida. There were a couple of hundred guests checking in that were kept in line without moving an inch for about half an hour. (I should clarify the fact that you can not check-in early and just wait foe your room to be ready.) There were 2 clerks and 5 lines. It was taking 20 or more minutes to complete the check-in process. I got in line at 2:00 PM and got my room at around 5:00 PM. The explanation I got later that evening from the staff was that they had change the computer system and were not properly trained. This could have minimized the impact if they had chosen a Monday or Tuesday and not a Friday to do the switch over. For short, we were treated like cattle. When we finally got to our room we found out that we DID NOT get a King size bed like we had requested when booking the reservations. With the caos going on, who was going back to that circus. The next morning when attempting to make coffee I found out the room had the coffe maker, sugar, cream but no coffee. Later in the day I got coffe for my room but the location of the table with the coffe maker and set up had no place to plug it in.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
La ubicación frente a la playa es conveniente para el malecón, el teleférico y las tiendas locales, con una distribución segura y transitable y vistas pintorescas. Algunos señalan escombros o algas en la playa y vendedores insistentes, y a algunos les resultó que la zona estaba llena en ocasiones.
Reseñas de huéspedes relacionadas
10
Shi Yu
12 ene 2025
·
Se alojó 7 noches
Really nice, no one upselling to you unlike some other hotels. You can see the mountain. Really nice place to stay with nice staff.
Really nice, no one upselling to you unlike some other hotels. You can see the mountain. Really nice place to stay with nice staff.
10
MELVIN
16 may 2025
·
Se alojó 2 noches
Hay mucho vendedores en la playa, la verdad a mi me gusta caminar, pero es molesto q cada 5 minutos se acercan para ofrecer sus productos, entiendo q todos ganamos la vida, pero es molesto cuando uno les dice q no queremos comprar sus productos, ellos se molestan y empiezan a insultar al turista.
Hay mucho vendedores en la playa, la verdad a mi me gusta caminar, pero es molesto q cada 5 minutos se acercan para ofrecer sus productos, entiendo q todos ganamos la vida, pero es molesto cuando uno les dice q no queremos comprar sus productos, ellos se molestan y empiezan a insultar al turista.
10
Marc Ansel
5 mar 2024
·
This is very Close to my in Laws house and close to the Cable Car !!
This is very Close to my in Laws house and close to the Cable Car !!
8
Renard
19 jul 2025
·
Se alojó 1 noche
Too crowded because of the bar and casino
Too crowded because of the bar and casino
10
Mirian
13 ago 2024
·
Se alojó 5 noches
The property is very clean, and the staff is friendly and very accommodating. Beautiful Pool and Beach. They go out of their way to make you feel great. This is our go-to vacation resort in Puerto Plata. We loved the resort because it's very walkable, convenient and safe.
The property is very clean, and the staff is friendly and very accommodating. Beautiful Pool and Beach. They go out of their way to make you feel great. This is our go-to vacation resort in Puerto Plata. We loved the resort because it's very walkable, convenient and safe.
10
Katherine
16 mar 2025
·
Se alojó 3 noches
I had a great time. Lots of food options, friendly staff and good amount of stores to shop. I really enjoyed the night scene, great vibes and casino is less than a 5 minute walk.
I had a great time. Lots of food options, friendly staff and good amount of stores to shop. I really enjoyed the night scene, great vibes and casino is less than a 5 minute walk.
8
Yoliyicdmar
9 may 2025
·
Se alojó 3 noches
To much plastic bottles and other types of debris around of the sand by the beach area.
To much plastic bottles and other types of debris around of the sand by the beach area.
10
Franciny
5 feb 2024
·
Se alojó 7 noches
Great location, very safe a lot of things to do around!
Great location, very safe a lot of things to do around!
10
Devon
27 jul 2025
·
Se alojó 4 noches
The Property is in the beach… and the food and stay was amazing. 10/10
The Property is in the beach… and the food and stay was amazing. 10/10
8
David
28 feb 2023
·
Se alojó 7 noches
Location is great, next to Puerto Plata. The property needs to be update it. The beach is good but there they are located between 2 small rivers that brings a lot of garbage. The staff keeps the beach clean.
Location is great, next to Puerto Plata. The property needs to be update it. The beach is good but there they are located between 2 small rivers that brings a lot of garbage. The staff keeps the beach clean.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opiniones sobre los restaurantes son en su mayoría negativas: muchos encontraron las opciones del buffet y las bebidas limitadas, repetitivas o de baja calidad, aunque algunos disfrutaron del desayuno y del restaurante brasileño. La disponibilidad de restaurantes y las reservas pueden ser restrictivas, con solo un local abierto algunas noches.
Reseñas de huéspedes relacionadas
2
Christian
4 sept 2024
·
Se alojó 4 noches
Very little variety of food, there were always times when the food looked like it was heated up, really bad.
Very little variety of food, there were always times when the food looked like it was heated up, really bad.
8
Angel
10 ago 2025
·
Se alojó 2 noches
There weren't many choices at meals but what they had was pretty good.
There weren't many choices at meals but what they had was pretty good.
6
Jose
2 sept 2024
·
Se alojó 1 noche
Food is limited, room airconditioner poor,
Food is limited, room airconditioner poor,
8
Edward
17 jul 2025
·
Se alojó 3 noches
The best thing is the pool, drinks are awful in general even non alcoholic drinks.Buffet is eatable but not great, the food at the other restaurants are good and not reservation required.
The best thing is the pool, drinks are awful in general even non alcoholic drinks.Buffet is eatable but not great, the food at the other restaurants are good and not reservation required.
6
Pierre R
27 ago 2025
·
Se alojó 4 noches
The food was terrible
The food was terrible
6
Mackenzie Elizabeth
10 mar 2024
·
Se alojó 5 noches
Ok, what lower cost. Service ok - difficult getting water at meals. Cost for in room safe (very unusual and crazy). Cost for 2 of the restaurants- should be included. Slightly disappointed.
Ok, what lower cost. Service ok - difficult getting water at meals. Cost for in room safe (very unusual and crazy). Cost for 2 of the restaurants- should be included. Slightly disappointed.
4
Vera
21 ago 2025
·
Se alojó 3 noches
This place is not as advertised most bars are closed most restaurants are closed the drinks are the cheap brands you get at the store there is hardly any entertainment the food is horrible the only place that had good food was the Brazilian restaurant the work team drinks alcohol there was no life guard the pool was super clean I can say that! It was overall not what we expected! We even checked out earlier then out date
This place is not as advertised most bars are closed most restaurants are closed the drinks are the cheap brands you get at the store there is hardly any entertainment the food is horrible the only place that had good food was the Brazilian restaurant the work team drinks alcohol there was no life guard the pool was super clean I can say that! It was overall not what we expected! We even checked out earlier then out date
4
Johanny
8 jul 2024
·
Se alojó 2 noches
The buffet was way too limited. Also not enough available beverages all around the property, only one functional coffee machine. The WiFi was very weak and often non existent.
The buffet was way too limited. Also not enough available beverages all around the property, only one functional coffee machine. The WiFi was very weak and often non existent.
2
Ramona
18 ago 2025
·
Se alojó 1 noche
The food is very bad, there is no variety
The food is very bad, there is no variety
2
Felix
16 ago 2025
·
Se alojó 2 noches
La comida muy mala, el personal esta bien pero el hotel y las instalaciones, asi como la comida no le ayudan
La comida muy mala, el personal esta bien pero el hotel y las instalaciones, asi como la comida no le ayudan
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Carlos Alfredo
hace 4 semanas
·
Se alojó 2 noches
Bueno, buen servicio del personal
Bueno, buen servicio del personal
6
Juan
2 jul 2026
·
Se alojó 2 noches
La habitación bien, muy pocas variedades en el menu, el area muy limpia.
La habitación bien, muy pocas variedades en el menu, el area muy limpia.
2
Daisy
22 jun 2026
·
Se alojó 3 noches
La comida malisima. La persona que limpia la habitación dejó la puerta abierta suerte que no me robaron nada. Sinceramente no fue de mi agrado.no pienso regresar a ese resort.
La comida malisima. La persona que limpia la habitación dejó la puerta abierta suerte que no me robaron nada. Sinceramente no fue de mi agrado.no pienso regresar a ese resort.
8
Cristopher
14 jun 2026
·
Se alojó 2 noches
La propiedad y las habitaciones son muy bonitas y estan muy bien cuidadas. El unico detalle es la comida. Muy poca variedad. El ultimo dia si vi que esmeraron y habia paella y mas opciones a la hora de la comida. Y pues los restaurantes son sin reserva, first come first serve, pero la comida es la misma del buffet.
La propiedad y las habitaciones son muy bonitas y estan muy bien cuidadas. El unico detalle es la comida. Muy poca variedad. El ultimo dia si vi que esmeraron y habia paella y mas opciones a la hora de la comida. Y pues los restaurantes son sin reserva, first come first serve, pero la comida es la misma del buffet.
8
Jonathan
25 may 2026
·
Se alojó 2 noches
Mi esperiensa fue muy buena es muy bonito el hotel la comida muy buena
Mi esperiensa fue muy buena es muy bonito el hotel la comida muy buena
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- La edad mínima para realizar el registro de entrada durante las vacaciones de primavera es de 24 años.
- Este alojamiento acepta tarjetas de crédito y efectivo.
- Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
Datos del negocio
Número de registro de la propiedad 1988
Servicios populares
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Club infantil
Máquinas expendedoras
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Caja fuerte
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Pistas de tenis
Playa privada
Casino
Jardín
Campo de golf (cercano)
Playa (cercana)
Zona de juegos
Canoas
Piscina infantil
Piscina al aire libre
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito