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Location
Located in Hokujo, a neighborhood in Hakuba, Hotel Sierra Resort Hakuba is in a rural area and in the mountains. Tsugaike Ski Resort and Hakuba Iwatake Ski Resort are worth checking out if an activity is on the agenda. Hakuba Norikura Onsen Ski Resort and Happo-one Adam Gondola are two other places to visit that come recommended. Spend some time exploring the area's activities, including skiing.
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Housekeeping
Banquet Facilities
5
Room details
Sleeps 3
388 ft²
6
Room details
Sleeps 6
614 ft²
4
Room details
Sleeps 5
614 ft²
6
Room details
Sleeps 4
614 ft²
5
Room details
Sleeps 3
388 ft²
Based on 678 verified reviews
Couple
30%
Family
52%
Group
15%
Solo
2%
AI-generated summary based on recent guest reviews
Hotel Sierra Resort Hakuba earns strong praise for its tranquil forest setting near the slopes, soothing private and public onsens, abundant complimentary snacks and drinks, and warm, helpful staff that help create a comfortable, pampered base for ski days.
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What guests think
Hotel Sierra Resort Hakuba earns strong praise for its tranquil forest setting near the slopes, soothing private and public onsens, abundant complimentary snacks and drinks, and warm, helpful staff that help create a comfortable, pampered base for ski days.
Rooms are generally spacious with natural views, though some note dated decor, firm beds, or limited storage. The remote location means reliance on a scheduled shuttle that several guests found infrequent, and a few winter-focused complaints mention unheated walkways and exposed ski storage. Breakfasts are widely praised, while dinners are generally good but can be course-only with limited variety or show some inconsistencies between menus. Expect a relaxing stay with strong amenities if you do not need to be in Hakuba’s town center.
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AI-generated summary based on recent guest reviews
Facilities
Standout facilities include excellent public and private onsens, a lounge with complimentary drinks and snacks, and leisure areas such as billiards; massage chairs are a plus. Some winter drawbacks were noted, including unheated walkways, exposed ski storage, and an evening closure of the entertainment room.
Related guest reviews
Kim Leong
Mar 5, 2025
·
Stayed 5 nights
Christopher
Jan 30, 2023
·
Stayed 4 nights
Drew
Feb 24, 2025
·
Stayed 4 nights
Mia
Jan 17, 2024
·
Stayed 4 nights
Magdalena
Jan 3, 2024
·
Stayed 4 nights
Stephanie
Feb 14, 2026
·
Stayed 2 nights
Makoto
Sep 24, 2022
·
Stayed 1 night
Michael
Jan 18, 2024
·
Stayed 7 nights
Mazen
Mar 9, 2025
·
Stayed 5 nights
哲
Nov 1, 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews frequently describe the property and rooms as very clean. A few isolated issues appeared, including occasional stink bugs and an observed hygiene lapse at the snack area.
Related guest reviews
tatsuya
Jul 19, 2024
·
Stayed 1 night
Mia
Jan 17, 2024
·
Stayed 4 nights
YUKARI
Jul 21, 2024
·
Stayed 1 night
Stephanie
Feb 14, 2026
·
Stayed 2 nights
Kiara
Apr 14, 2025
·
Stayed 3 nights
KONDA
Sep 23, 2023
·
Stayed 1 night
哲
Nov 1, 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable with natural views and, in some cases, heated floors. Several reviews note dated decor, firm beds, basic furnishings, or limited storage.
Related guest reviews
Corey
Jan 15, 2023
·
Stayed 19,371 nights
Christopher
Jan 30, 2023
·
Stayed 4 nights
Mercy A
Mar 5, 2025
·
Stayed 2 nights
t
Sep 21, 2023
·
Stayed 1 night
Mia
Jan 17, 2024
·
Stayed 4 nights
YUKARI
Jul 21, 2024
·
Stayed 1 night
Michael
Jan 18, 2024
·
Stayed 7 nights
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as warm, friendly, and eager to help. A few guests reported transport coordination or billing issues.
Related guest reviews
Corey
Jan 15, 2023
·
Stayed 19,371 nights
Marcello
Mar 7, 2024
·
Stayed 3 nights
Mercy A
Mar 5, 2025
·
Stayed 2 nights
Tariq
Mar 12, 2024
·
Stayed 5 nights
Erin
Feb 2, 2023
·
Stayed 6 nights
YUKARI
Jul 21, 2024
·
Stayed 1 night
Mandy
Feb 20, 2025
·
Stayed 3 nights
Jayson
Mar 14, 2024
·
Stayed 4 nights
Stephanie
Feb 14, 2026
·
Stayed 2 nights
Kiara
Apr 14, 2025
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Location
Set in a scenic, quiet forest close to some slopes but far from town. Many guests relied on a scheduled shuttle that several found infrequent, making taxis or on-site dining more convenient.
Related guest reviews
Corey
Jan 15, 2023
·
Stayed 19,371 nights
Yuanze
Jan 23, 2024
·
Stayed 3 nights
Shinsuke
Aug 18, 2022
·
Stayed 3 nights
Marcello
Mar 7, 2024
·
Stayed 3 nights
Drew
Feb 24, 2025
·
Stayed 4 nights
Norio
Mar 7, 2024
·
Stayed 5 nights
Erin
Feb 2, 2023
·
Stayed 6 nights
Jayson
Mar 14, 2024
·
Stayed 4 nights
Kiara
Apr 14, 2025
·
Stayed 3 nights
哲
Nov 1, 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Dining
Breakfast earns strong reviews, and many appreciate the complimentary light meals, drinks, and afternoon wine. Dinners are generally good but can be course-only with limited variety, and some inconsistencies between menus were noted.
Related guest reviews
Corey
Jan 15, 2023
·
Stayed 19,371 nights
Christopher
Jan 30, 2023
·
Stayed 4 nights
Mercy A
Mar 5, 2025
·
Stayed 2 nights
Chun Lap
Jan 18, 2023
·
Stayed 19,375 nights
Jan 19, 2023
·
Mia
Jan 17, 2024
·
Stayed 4 nights
Erin
Feb 2, 2023
·
Stayed 6 nights
REIKO
Sep 7, 2023
·
Stayed 1 night
Michael
Jan 18, 2024
·
Stayed 7 nights
Mazen
Mar 9, 2025
·
Stayed 5 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Kirk
Mar 3, 2026
·
Stayed 4 nights
Stephanie
Feb 14, 2026
·
Stayed 2 nights
Luke
Feb 13, 2026
·
Stayed 4 nights
Eleni
Dec 26, 2025
·
Stayed 3 nights
Kiara
Apr 14, 2025
·
Stayed 3 nights
Check-in
Check-out
From 15:00 to 00:00
Before 10:00
Complimentary parking is available on-site for guests.
A delightful breakfast is available on-site, allowing guests to indulge in a scrumptious meal to start their day.
Check-in is available from 15:00 until 00:00, and check-out is required by 10:00. Early or late check-in/check-out may be arranged upon request.
The property offers step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms.
The resort is located in Hakuba, in a rural area and in the mountains, with nearby attractions including Tsugaike Ski Resort and Hakuba Iwatake Ski Resort. Public transport options are available for easy access to these locations.
Yes, the property features a seasonal outdoor pool, providing a refreshing option for relaxation during warmer months.
Children are welcome at the property, and kids can stay for free up to a certain age, making it a family-friendly destination.
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Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Housekeeping
Banquet Facilities
Services
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Ski Storage
Parking
Parking
Free Parking
Area Shuttle (free)
Parking Onsite
Activities
Swimming pool
Garden
Karaoke
Billiards
Pool Outdoor
Pool (Seasonal Outdoor)
Table Tennis
Terrace
General
Restaurant
Non-Smoking Rooms
Vending Machines
Family Room
Internet
Free Wi-Fi