Name: Hyatt Place Dallas North by the Galleria
Address: 5229 Spring Valley Rd, Far North Dallas, Dallas, Texas, United States of America, Dallas, Collin County, US
Price range: $107–$238 per night
Rating: 8.73

What guests think

At Hyatt Place Dallas North by the Galleria, travelers consistently note friendly staff, clean and spacious rooms, and a convenient location near the Galleria with easy highway access, making it a practical base for work or shopping trips.

Common downsides include aging elevators under renovation, small bathrooms, occasional noise or maintenance issues in rooms, and no in-room microwaves. Complimentary breakfast is widely liked for variety and taste, but some guests reported items running out or a 6:30 a.m. start, and on-site dinner service is limited or unavailable. Several reviews also report vehicle theft or vandalism in the parking lot and a lack of working cameras. Overall, expect a clean, comfortable, good-value stay with standout staff in a convenient spot, but check current facilities and parking security.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free parking is a plus, and the small outdoor pool and a basic gym are available. Elevators are slow/under renovation, the pool area is sometimes closed or not well kept, and multiple reviews cite parking-lot security issues and no cameras.

Related guest reviews

4

Aileia

Mar 28, 2025

·

Stayed 3 nights

Hotel needs some updates. Doors need replacing and pool was murky. Make sure and put the do not disturb sign on if you want sleep as the maids start their rounds at 8 a.m. at check in both rooms that we reserved were not available and had to get different rooms.

10

Annie

Sep 1, 2025

·

Stayed 2 nights

First time staying at this hotel and it will not be our last. We were very impressed with the accommodations, free breakfast and free parking. The room was modern and we liked the amenities. Plenty of large fluffy towels and the bed was very comfortable. We liked the hot breakfast and everything was still available despite coming down 15 minutes before breakfast hours closed. There was a dedicated attendant monitoring the area. Bathroom area was a little tight and there were few drawers but we were ok as we were only there for the weekend. There was a large storage space near the micro fridge and several cubbies under the tv. There was a closet space with a shelf and hangers. A safe was available in the room. Close to several fast food restaurants within walking distance and about a mile from a large entertainment district. East on /off the freeway.

8

Douglas

Sep 10, 2025

·

Stayed 2 nights

Room was clean and spacious. AC was loud but worked well. Breakfast had plenty of choices, but on my first morning I got there at 830 and the few remining bits of scrambled eggs were dry as a bone and a few of the other items were emptied out and not replaced. All coffee urns were empty before nine and not refilled. So I guess the advice is to get there early. The gym is good enough; the treadmills worked fine. The pool is small but very nice.

8

Stephanie

Mar 25, 2023

·

Stayed 2 nights

Hotel was clean and staff was friendly. Breakfast was good. Location was good and restaurants/shopping were close. Only negative is pool and area around pool is currently closed and there is no where around the property to sit outside. The weather was beautiful and I was wanting to relax outside and read a book but there was no where to sit.

8

Kendra

Oct 12, 2025

·

Stayed 1 night

Our stay was good, the pool was a little dirty but overall our room was clean the beds were comfortable and the ac worked great.

2

Terrel

Jul 14, 2025

·

Stayed 1 night

Will not stay at this hotel ever again. No security cameras in parking lot. Had both of my taillights stolen with no footage of theft. With sketchy people hanging out in front of hotel.

10

Raymond

Sep 9, 2025

·

Stayed 5 nights

The receptionist made us a sandwich when we arrived which we appreciated as we were strangers to Dallas and had had a long drive. The pool was lovely but be warned it is outdoor and the water was coldddd.

10

Lesley

Nov 29, 2024

·

Stayed 2 nights

This hotel has been refurbished fairly recently. The elevators are slow and old. Very small lobby in the front but excellent staff great service and very very clean. Breakfast was good small area to sit so not much space if you want to socialize. Rooms were very, very clean beds. Excellent linens, great and toiletries provided in the shower. Good budget stay

8

Kenneth

Oct 2, 2024

·

Stayed 2 nights

Obviously, this hotel in the process of renovation and overall was a good experience but not great. The elevators are in terrible condition with graffiti scratched into the doors, but there is a sign saying renovation of elevators in October 24. My room was adjacent to the elevator and was noisy.

2

Mindy

Jul 29, 2024

·

Stayed 2 nights

My truck was stolen just over night and all I got was I am sorry that happen . No cameras outside to check what happened and I was right in front of the main door . The least they could of done was offer the hotel stay for free or even an Uber to get my rental . I thought it would be safer due to the location but I seen so many people just going by in all hrs of the night and day . The response to my concern… nothing we can do . Yes! Have security or at least a camera for your customers safety.

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Cleanliness

Many guests praise very clean rooms and public spaces, but some report lapses such as worn linens/fixtures, dust, hair or mold in bathrooms, and isolated insect/bedbug complaints.

Related guest reviews

10

Whitney

Aug 12, 2025

·

Stayed 1 night

Great hotel! Very clean and modern. Staff was friendly. Bed was VERY comfortable with nice pillow top mattress and fluffy down comforters.

10

Tyler

Nov 14, 2025

·

Stayed 2 nights

Room was spotless, staff was friendly. Breakfast was good.

8

Lawrence

Aug 10, 2025

·

Stayed 2 nights

Complimentary breakfast was good, employees were kind, the room was OK. We normally stay Hyatt place/house and this one (at least our room) was kind of falling apart in some areas. Was not a fan of the shower curtain (doesn’t seem hygienic) kind of moldy at the bottom of the curtain liner. Bedding was clean. Mini fridge worked.

6

Candice

Oct 11, 2024

·

Stayed 1 night

I liked the room layout and newly updated, perfect for what I was looking for. However, the are is very noisy outside, it’s right next to apartment complex, you also hear a lot of noise in the hallways and the pipes are loud. Bed was okay but I did notice stains under the sheets. I think the room could have been cleaned better. The check in was fast which is great but they didn’t explain much, had to ask questions, other than that staff is great.

4

Allison

Jul 25, 2025

·

Stayed 3 nights

Housekeeping didn’t come and I got eaten alive by some kind of insect/spider.

2

Matthew

Apr 25, 2024

·

Stayed 1 night

Beds were very worn and they comfortable. Pillows were fluffy but got glad as soon as you used them. Room was not clean. There was hair stuck to the walls in the shower.

2

reymundo

Jul 31, 2023

·

Stayed 5 nights

We had trouble with the ac in our room, we relocated to another one and it was fine. The hotel needs a lot of upgrades, most of it is old. We also had bedbugs in our room. I notified the staff after my stay and they told me that I needed to reported during our stay. They did say that they called a company and found nothing which I highly doubt since we all had marks in our body and my husband found one at night.

10

Kevin

Aug 23, 2025

·

Stayed 1 night

Good value near location we wanted. Clean. Everything in order. Breakfast options plentiful. Adequately staffed. Friendly.

10

Kerry

Aug 26, 2025

·

Stayed 2 nights

very clean

10

Kelly

Sep 25, 2025

·

Stayed 2 nights

Very clean, comfortable, spacious and well equipped room. Staff was welcoming too!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with modern touches. Trade-offs include small bathrooms, occasional noise or maintenance problems, mixed bed comfort, sometimes slow Wi-Fi, and the common absence of in-room microwaves.

Related guest reviews

8

Lekisha

May 16, 2025

·

Stayed 2 nights

Our stay was overall good. Breakfast wasn’t too good and a microwave would have been nice.I would have preferred the bathroom be bigger it’s too tight/small.

10

Annie

Sep 1, 2025

·

Stayed 2 nights

First time staying at this hotel and it will not be our last. We were very impressed with the accommodations, free breakfast and free parking. The room was modern and we liked the amenities. Plenty of large fluffy towels and the bed was very comfortable. We liked the hot breakfast and everything was still available despite coming down 15 minutes before breakfast hours closed. There was a dedicated attendant monitoring the area. Bathroom area was a little tight and there were few drawers but we were ok as we were only there for the weekend. There was a large storage space near the micro fridge and several cubbies under the tv. There was a closet space with a shelf and hangers. A safe was available in the room. Close to several fast food restaurants within walking distance and about a mile from a large entertainment district. East on /off the freeway.

10

Brandon

Aug 3, 2025

·

Stayed 1 night

Would stay again. Room was spacious and quiet.

8

Douglas

Sep 10, 2025

·

Stayed 2 nights

Room was clean and spacious. AC was loud but worked well. Breakfast had plenty of choices, but on my first morning I got there at 830 and the few remining bits of scrambled eggs were dry as a bone and a few of the other items were emptied out and not replaced. All coffee urns were empty before nine and not refilled. So I guess the advice is to get there early. The gym is good enough; the treadmills worked fine. The pool is small but very nice.

6

maria

Jun 30, 2024

·

Stayed 5 nights

No guide on the tv so you didn’t know what channel and what you were watching. It would shut off itself for no reason. Air conditioner you had no control of it. Either too hot or too cold.

8

Tzitlalli

Mar 28, 2023

·

Stayed 1 night

Its a nice hotel, location is very convenient. Breakfast was good. The only downside was restroom super small and lighting very dim.

4

Miguel

Nov 17, 2025

·

Stayed 1 night

The low score is because the bed was really REALLY uncomfortable..i couldnt sleep ...no microwave in the room..

8

Kenneth

Oct 2, 2024

·

Stayed 2 nights

Obviously, this hotel in the process of renovation and overall was a good experience but not great. The elevators are in terrible condition with graffiti scratched into the doors, but there is a sign saying renovation of elevators in October 24. My room was adjacent to the elevator and was noisy.

8

Raymond

Nov 15, 2025

·

Stayed 4 nights

The stay was good. Breakfast good. Room clean and comfortable. Temperature on AC easy to control. Only downside was the internetť. It was slow.

10

Kelly

Sep 25, 2025

·

Stayed 2 nights

Very clean, comfortable, spacious and well equipped room. Staff was welcoming too!

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Service

Service is frequently described as friendly, welcoming, and accommodating, with quick check-in and helpful front desk. A few reviews cite rude or unresponsive interactions and one reservation not found.

Related guest reviews

10

Maria

Aug 17, 2024

·

Stayed 3 nights

This place was great. Stayed there for 3 nights with family. The breakfast was great.

10

Richard

Feb 24, 2025

·

Stayed 1 night

Easy checkin.

10

Albert

Aug 10, 2024

·

Stayed 2 nights

Miss Chay at the front desk was excellent, very attentive to all the guests even taking time to make sure everyone was ok every morning at breakfast. We will keep coming back there, we enjoyed our stay and Ms Chay’s warm hospitality.

10

sylvia

Oct 10, 2025

·

Stayed 1 night

The entire staff at this hotel is amazing. The service staff was very accommodating during my stay and extra needs. Everyone was polite and welcoming - customer service at its best!

2

Teresa

Oct 20, 2025

·

Stayed 1 night

We wound up not staying here because the hotel did not have our reservation which we had received confirmation from hotels.com The hotel staff stated all rooms were booked and we had to be redirected to a nearby hotel with the help of a couple of hotels.com staff

6

Emaly

Apr 21, 2024

·

Stayed 4 nights

The first room had a leaking toilet. The second room with all the rain we had one day we had water in our room. We had asked for a cot but when I asked the night team he was rude and not friendly but when I asked in the morning the man was much more informative and friendly. The pullout couch was very uncomfortable for my kids. The day staff was very nice. We were not a fan of the evening staff.

6

Simone

Jul 25, 2024

·

Stayed 1 night

The hotel was very busy with a conference or something. Hard to navigate around the crowd in the lobby to get to our room. Greeter seemed uninterested, not happy in greeting or to help. I'm old school. I like a happy greeter "hello, how may i help you today"... if you plan to use the sofa sleeper you have to request sheets and blankets. We are a family of five. Got a room that sleeps 6 only enough towels for 3. Must request additional towels, wash cloths etc.

6

Briana

Feb 16, 2025

·

Stayed 3 nights

One of the elevators was out of service so the wait to get to our room took longer than it should have. Our room did not feel very clean, it definitely could have been better. One of the front guest receptionists was very rude, and just stared at us like we were bothering him, instead of greeting us as he should have.

8

Linda

Aug 25, 2025

·

Stayed 1 night

THE RECEPTIONIST WAS EXTREMELY FRIENDLY

10

Norma

Jan 25, 2025

·

Stayed 2 nights

The staff was very friendly. The went above and beyond

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AI-generated summary based on recent guest reviews

Location

Convenient to the Galleria and major highways, with shopping and restaurants a short drive; walkability varies and access from nearby roads can be a bit tricky.

Related guest reviews

10

Andrea

Sep 7, 2025

·

Stayed 2 nights

I traveled with 5 others and the room accommodated all of us. The hotel is in a very good location

8

Brandi

Aug 29, 2025

·

Stayed 3 nights

The room was large. The location was great. I like that the hotel is hidden from the road.

10

Dawn

Aug 24, 2025

·

Stayed 2 nights

I’d enjoy my stay while I was there. The breakfast was nice, the staff were great. Checking in and out wasn’t an issue. I appreciate the glass doors being only key access during late hours. Close by the mall and lots of restaurants near by.

10

Claude

Oct 29, 2025

·

Stayed 4 nights

Loved our stay, central to all our plans, clean and safe hotel

10

Jonathan

Apr 30, 2023

·

Great location, didn’t feel uncomfortable or out of place getting here or leaving. Easy access to places, parking was easy and staff were very useful. My room was simple, clean, and suited my needs perfectly. Will make this a first choice for any future trips out to this area.

10

Carmen

Oct 8, 2024

·

Stayed 2 nights

Went for a shopping trip with my daughter. It was a good option. Price was fair and property was clean. Beds were comfortable and the breakfast was great! Would stay here again.

10

Emmanuel

Aug 4, 2025

·

Stayed 1 night

Easy to find. Practical for parking. Possible to eat near the hotel.

10

Lyla

Mar 31, 2025

·

Stayed 3 nights

We stay in Dallas once a month to visit family. This was our first time to stay at Hyatt Place and it won’t be our last. The condition of the property was very nice. The staff was helpful and professional. The included breakfast was great and the serving area was modern, clean, and comfortable. Our room was nicely furnished and well designed. The shower/restroom area was a little small but clean and functional. The parking lot and entry was well lit. We were surprisingly impressed. Location is very convenient as well.

8

Martha

Mar 10, 2024

·

Stayed 4 nights

Lots of things to say. Cruz and Shelly were wonderful and took great care of us and our convention party. The area around the hotel has nothing to recommend it. There is one expensive restaurant in the parking lot and really no other restaurants. No grounds to speak of. The Galleria is a drive away, nothing within walking distance. Very far away from downtown Dallas, one our one-way Uber rides was $47. All that being said, we did have a very nice time, due to the helpfulness of the staff.

8

John

Mar 30, 2025

·

Stayed 2 nights

The property is right underneath the highway, but it is not easy to get on it. A big shopping center not far across the street from the property, but you have to make numerous turns to get to it.

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is widely praised for variety and taste, though it can run low at busy times and starts at 6:30 a.m. On-site dinner/restaurant service is limited or unavailable despite some listings.

Related guest reviews

10

Angela

Aug 9, 2025

·

Stayed 1 night

Really nice hotel for the price. Beds were comfy and the breakfast buffet was great. We've stayed at several Hyatt Places and this one did not disappoint.

10

Susan

Mar 15, 2024

·

Stayed 1 night

The room and hotel were very clean. Everything smelled good. The only thing that was not very good was the breakfast. It wasn’t the lady’s fault. They were piowdered eggs- cold, hard pancakes. It just wasn’t appetizing. I lived the bread and the toaster! The coffee was good. It would be good to upgrade the quality of your breakfast items a bit. The hotel was perfect for the places we needed to go- all pretty close.

10

Nina

Aug 12, 2025

·

Stayed 1 night

Wonderful breakfast

6

shellie

May 16, 2024

·

Stayed 1 night

Room was fine but felt misled by the details provided about the hotel. There wasn’t a snack bar or restaurant like mentioned. Lots of construction so nothing was open. Bar was more like a counter top? I didn’t even know it was a bar because it is nestled up to the guest check in desk. Just not at all what I expected. The staff was friendly though and my room was clean.

8

Douglas

Sep 10, 2025

·

Stayed 2 nights

Room was clean and spacious. AC was loud but worked well. Breakfast had plenty of choices, but on my first morning I got there at 830 and the few remining bits of scrambled eggs were dry as a bone and a few of the other items were emptied out and not replaced. All coffee urns were empty before nine and not refilled. So I guess the advice is to get there early. The gym is good enough; the treadmills worked fine. The pool is small but very nice.

10

Rebecca

Oct 19, 2025

·

Stayed 2 nights

Super tidy room and comfy beds! Just what I needed. The breakfast was also one of the best hotel breakfasts I’ve had!

10

Lyla

Nov 19, 2025

·

Stayed 3 nights

All went well. Great service, clean and comfy room, very nice breakfast.

8

Mireille

Jul 29, 2025

·

Stayed 3 nights

Everything was really good, I liked it a lot. The breakfast was also good but the variety of food was limited.

8

Marla

May 28, 2025

·

Stayed 1 night

Did not have dinner/restaurant available even tho listing said they had food. Breakfast bar was very good. And room very nice and comfortable..

8

Janine

Aug 20, 2025

·

Stayed 1 night

The room was quiet, comfortable and clean. The staff was friendly and helpful. My only issue was with the time they served breakfast. Most hotels start at 6am, but the Hyatt serves breakfast at 6:30 a.m. We had an early flight and having breakfast at 6 am would have been much better for us. The food wasn't served until 6:35, making it even later. There were a number of people waiting on breakfast to start before 6:30. Would have preferred real bacon over the tough, chewy turkey bacon. They did not have decaf coffee available and I had to wait for them to make it.

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Month	Average price
January	$115
February	$117
March	$127
April	$131
May	$114
June	$163
July	$123
August	$121
September	$121
October	$144
November	$117
December	$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $127	15 $238	16 $163	17 $143	18 $124	19 $125
20 $134	21 $142	22 $145	23 $148	24 $126	25 $129	26 $160
27 $117	28 $143	29 $156	30 $128

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2 $129	3 $107
4 $110	5 $145	6 $158	7 $141	8 $137	9 $226	10 $199
11 $148	12 $130	13 $185	14	15 $224	16 $139	17 $127
18 $131	19 $144	20 $144	21 $147	22 $123	23 $139	24 $135
25 $119	26 $133	27 $163	28 $147	29 $130	30 $139	31 $129

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Monthly average prices

About this property

Location

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What guests think

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