Holiday Inn Express & Suites Springfield by IHG
$121
/ night
Avg. for September
Select dates to see prices and availability
$121
/ night
Avg. for September
Monthly average prices
Nightly prices at Holiday Inn Express & Suites Springfield by IHG average $99 in July, the cheapest month, and $169 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $100 |
| February | $117 |
| March | $126 |
| April | $125 |
| May | $127 |
| June | $108 |
| July | $99 |
| August | $169 |
| September | $121 |
| October | $119 |
| November | $105 |
| December | $102 |
J
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A
M
J
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Sep · $121
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Most expensive: August (~$169)
Cheapest: July (~$99)
About this property
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Business amenities
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Springfield? This hotel has 495 square feet (46 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Dining
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is included.
Rooms
Make yourself at home in one of the 140 guestrooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Location
With a stay at Holiday Inn Express Springfield by IHG in Springfield, you'll be within a 15-minute drive of Illinois State Fairgrounds and Washington Park Botanical Gardens. This hotel is 3.1 mi (5 km) from University of Illinois at Springfield and 3.5 mi (5.7 km) from Adams Wildlife Sanctuary.
What's nearby
Washington Park Botanical Gardens(2.8 miles)
University of Illinois at Springfield(3.1 miles)
Adams Wildlife Sanctuary(3.5 miles)
Elijah Iles House(4.1 miles)
Great Western Depot(4.1 miles)
Lincoln Depot(4.2 miles)
Lincoln Home National Historic Site(4.2 miles)
Vachel Lindsay Home(4.2 miles)
Bank of Springfield Center(4.2 miles)
Lincoln-Herndon Law Offices State Historic Site(4.4 miles)
Dana-Thomas House(4.5 miles)
Illinois State Museum(4.5 miles)
Illinois State Capitol(4.5 miles)
Henson Robinson Zoo(4.6 miles)
Pasfield House(4.7 miles)
The preferred airport for Holiday Inn Express Springfield by IHG is Springfield, IL (SPI-Abraham Lincoln Capital)(12.9 miles)
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Room Service
Dry Cleaning
Location
3050 South Dirksen Parkway, Springfield, Illinois, United States of America
Washington Park Botanical Gardens (2.8 miles)
University of Illinois at Springfield (3.1 miles)
Adams Wildlife Sanctuary (3.5 miles)
Elijah Iles House (4.1 miles)
Great Western Depot (4.1 miles)
Lincoln Depot (4.2 miles)
Room options
14
Standard Room, 1 Queen Bed, Accessible (Communications, Mobility, Roll-In Shower)
Room details
1 Queen Bed
Sleeps 2
400 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Standard Room
Room details
1 Queen Bed
1 King Bed
Sleeps 2
400 ft²
Air ConditioningHeatingWi-Fi (Free)
16
Standard Room, 1 King Bed with Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
398 ft²
Air ConditioningHeatingWi-Fi (Free)
10
Standard Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
398 ft²
Air ConditioningHeatingWi-Fi (Free)
13
Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)
Room details
1 Queen Bed
Sleeps 2
398 ft²
Air ConditioningHeatingWi-Fi (Free)
16
Standard Room, 1 Queen Bed
Room details
1 Queen Bed
Sleeps 2
398 ft²
Air ConditioningHeatingWi-Fi (Free)
15
Suite, 1 Bedroom
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
800 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
8
Very good
Based on 1,000 verified reviews
Who stays here?
Business
57%
Couple
15%
Family
19%
Group
4%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Holiday Inn Express & Suites Springfield by IHG, reviews highlight a convenient location off the highway, generally friendly staff, and a popular complimentary breakfast, alongside recurring concerns about cleanliness, maintenance, and the pool being off site or unavailable.
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What guests think
At Holiday Inn Express & Suites Springfield by IHG, reviews highlight a convenient location off the highway, generally friendly staff, and a popular complimentary breakfast, alongside recurring concerns about cleanliness, maintenance, and the pool being off site or unavailable.
Rooms satisfy many travelers for a quick stay, though others note aging finishes, uncomfortable beds, noise from HVAC or the interstate, and spotty Wi-Fi. Service feedback is mixed, ranging from warm and accommodating to slow or unhelpful, and some guests experienced communication issues or early housekeeping knocks. Facilities can feel limited, with off-site pool access via the neighboring Crowne Plaza and occasional closures. Overall, expect a practical stopover with good value, but confirm amenity status and room readiness.
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AI-generated summary based on recent guest reviews
Facilities
Amenities are limited: the pool and hot tub are at the neighboring Crowne Plaza and are sometimes closed, and the restaurant/bar is next door; parking is plentiful.
Related guest reviews
8
Megan
Sep 12, 2025
·
Stayed 1 night
Hotel advertises they have a pool and restaurant/bar but what they don’t tell you is you have to go to another hotel on the property to get to said amenities. Hotel was decently clean however housekeeping was anxious to turn the room over. Was woken up at 8, 9, and 10 by knocks at the door, even though check out is 11. Nothing to put on the door to say Do Not Disturb.
Hotel advertises they have a pool and restaurant/bar but what they don’t tell you is you have to go to another hotel on the property to get to said amenities. Hotel was decently clean however housekeeping was anxious to turn the room over. Was woken up at 8, 9, and 10 by knocks at the door, even though check out is 11. Nothing to put on the door to say Do Not Disturb.
8
Melody
Jun 13, 2025
·
Stayed 1 night
The only thing that was difficult was in getting to the restaurant. We had to go outside to another motel and it was a long way for me.
The only thing that was difficult was in getting to the restaurant. We had to go outside to another motel and it was a long way for me.
10
Emily
Sep 14, 2025
·
Stayed 1 night
Excellent place to stay!! We arrived super late on a Saturday night and were helped quickly. The man working had just ok customer service but was sufficient at checking us in. The parking lot was huge and looked great for oversized vehicles and trailers! Our room was clean and temperature perfect. The bathroom was super clean and the beds were very comfortable. The hotel was quiet. Complimentary breakfast was fantastic!! There was an employee constantly making sure everything was full and tidy. They offered eggs(scrambled & omelette), sausage, bacon, potatoes, biscuits/gravy, oatmeal, big cinnamon rolls, yogurt, hard boiled eggs, toast, pastries, juices & coffee. The hotel is easily accessible from the highway and felt very safe. I would 100% stay here again if back in the area. The price was fair and less expensive than some lower quality hotels. Definitely recommend.
Excellent place to stay!! We arrived super late on a Saturday night and were helped quickly. The man working had just ok customer service but was sufficient at checking us in. The parking lot was huge and looked great for oversized vehicles and trailers! Our room was clean and temperature perfect. The bathroom was super clean and the beds were very comfortable. The hotel was quiet. Complimentary breakfast was fantastic!! There was an employee constantly making sure everything was full and tidy. They offered eggs(scrambled & omelette), sausage, bacon, potatoes, biscuits/gravy, oatmeal, big cinnamon rolls, yogurt, hard boiled eggs, toast, pastries, juices & coffee. The hotel is easily accessible from the highway and felt very safe. I would 100% stay here again if back in the area. The price was fair and less expensive than some lower quality hotels. Definitely recommend.
4
catrina
Sep 1, 2024
·
Stayed 1 night
Carpet in our room was dirty. They do got to give me a key to go across to the pool at the plaza, so I had to go back to customer service and get one. Hot tub is closed at the pool. Wall paper is peeling all over the facility. Breakfast was just so-so. We stayed 2 years ago and it seemed much better then.
Carpet in our room was dirty. They do got to give me a key to go across to the pool at the plaza, so I had to go back to customer service and get one. Hot tub is closed at the pool. Wall paper is peeling all over the facility. Breakfast was just so-so. We stayed 2 years ago and it seemed much better then.
6
Jay
Jul 10, 2025
·
Stayed 1 night
The pool was closed for maintenance. That is not acceptable for a family traveling with small children when we specifically choose to stay at a hotel with a pool for entertainment.
The pool was closed for maintenance. That is not acceptable for a family traveling with small children when we specifically choose to stay at a hotel with a pool for entertainment.
2
Michelle
Nov 3, 2023
·
Stayed 2 nights
No apple juice no eggs no pool or jacuzzi out of service
No apple juice no eggs no pool or jacuzzi out of service
8
Stacy
Feb 12, 2024
·
Stayed 2 nights
Check in was great. Pillows were not comfy. Food was good. Had to track worker down to check out. No pool on sight. Have to go to motel next door.
Check in was great. Pillows were not comfy. Food was good. Had to track worker down to check out. No pool on sight. Have to go to motel next door.
6
rose
Mar 18, 2024
·
Stayed 2 nights
To use the pool you had to go outside to the hotel next door, wind around through several corridors in the basement, go to the 2nd floor to get a key for the pool area and then take the elevator to the 14th floor to actually swim! The staff was nice and tried to be helpful even though they were under staffed. We had an issue with the air and maintenance came right away and tried to fix the problem. It was still really warm in our room so when we left I told them maintenance needed to come again.
To use the pool you had to go outside to the hotel next door, wind around through several corridors in the basement, go to the 2nd floor to get a key for the pool area and then take the elevator to the 14th floor to actually swim! The staff was nice and tried to be helpful even though they were under staffed. We had an issue with the air and maintenance came right away and tried to fix the problem. It was still really warm in our room so when we left I told them maintenance needed to come again.
2
Stanley
Jul 16, 2024
·
Stayed 2 nights
This property is really just overflow for the crown plaza. There's no pool. Pool is next door at crown plaza.
This property is really just overflow for the crown plaza. There's no pool. Pool is next door at crown plaza.
10
Jamie
Nov 12, 2023
·
Stayed 1 night
Very nice hotel, love the modern updates that make a ton of sense for business travel and long term stays. There were only two downsides. On the property pictures it shows a pool and hot tub, however it does not list either under amenities. If you go on their website however, it says pool not on site, you walk next door and use the Crown Plaza pool. That's where I was originally going to stay, however they said their pool was down and reviews said it had been down for months. This is a bit deceptive and odd, to be honest. Also housekeeping needs a door stop when cleaning rooms, every 30 seconds to 5 minutes the doors were slamming from 8am on. I let the staff know upon check out, not good for people trying to sleep in. Otherwise, a great experience.
Very nice hotel, love the modern updates that make a ton of sense for business travel and long term stays. There were only two downsides. On the property pictures it shows a pool and hot tub, however it does not list either under amenities. If you go on their website however, it says pool not on site, you walk next door and use the Crown Plaza pool. That's where I was originally going to stay, however they said their pool was down and reviews said it had been down for months. This is a bit deceptive and odd, to be honest. Also housekeeping needs a door stop when cleaning rooms, every 30 seconds to 5 minutes the doors were slamming from 8am on. I let the staff know upon check out, not good for people trying to sleep in. Otherwise, a great experience.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: many guests found rooms very clean, but multiple reviews report hair or grime in bathrooms, stained or sticky carpets/linens, and lapses in housekeeping.
Related guest reviews
10
Jeremy
Jun 5, 2025
·
Stayed 1 night
Clean and nice rooms. Excellent morning breakfast!
Clean and nice rooms. Excellent morning breakfast!
10
Joshua
Jul 20, 2024
·
Stayed 2 nights
It was a very clean and comfortable room. The staff were helpful and accommodating. Would stay here again.
It was a very clean and comfortable room. The staff were helpful and accommodating. Would stay here again.
10
Emily
Sep 14, 2025
·
Stayed 1 night
Excellent place to stay!! We arrived super late on a Saturday night and were helped quickly. The man working had just ok customer service but was sufficient at checking us in. The parking lot was huge and looked great for oversized vehicles and trailers! Our room was clean and temperature perfect. The bathroom was super clean and the beds were very comfortable. The hotel was quiet. Complimentary breakfast was fantastic!! There was an employee constantly making sure everything was full and tidy. They offered eggs(scrambled & omelette), sausage, bacon, potatoes, biscuits/gravy, oatmeal, big cinnamon rolls, yogurt, hard boiled eggs, toast, pastries, juices & coffee. The hotel is easily accessible from the highway and felt very safe. I would 100% stay here again if back in the area. The price was fair and less expensive than some lower quality hotels. Definitely recommend.
Excellent place to stay!! We arrived super late on a Saturday night and were helped quickly. The man working had just ok customer service but was sufficient at checking us in. The parking lot was huge and looked great for oversized vehicles and trailers! Our room was clean and temperature perfect. The bathroom was super clean and the beds were very comfortable. The hotel was quiet. Complimentary breakfast was fantastic!! There was an employee constantly making sure everything was full and tidy. They offered eggs(scrambled & omelette), sausage, bacon, potatoes, biscuits/gravy, oatmeal, big cinnamon rolls, yogurt, hard boiled eggs, toast, pastries, juices & coffee. The hotel is easily accessible from the highway and felt very safe. I would 100% stay here again if back in the area. The price was fair and less expensive than some lower quality hotels. Definitely recommend.
8
Teresa
Sep 23, 2025
·
Stayed 1 night
When I checked into the room there were cracker crumbs on the floor.
When I checked into the room there were cracker crumbs on the floor.
10
Annette
Oct 24, 2025
·
Stayed 1 night
One of the best hotels to spend the night at. Plenty of parking available. Rooms are always pristine and stocked with Dove toiletries. Staff is knowledgeable and friendly. Breakfast has a large assortment of food for everyone’s palate. I’m never disappointed during my stays here and will continue coming back.
One of the best hotels to spend the night at. Plenty of parking available. Rooms are always pristine and stocked with Dove toiletries. Staff is knowledgeable and friendly. Breakfast has a large assortment of food for everyone’s palate. I’m never disappointed during my stays here and will continue coming back.
10
Gary
May 22, 2025
·
Stayed 1 night
Excellent breakfast. Clean hotel.
Excellent breakfast. Clean hotel.
2
Mckenzie
Nov 9, 2025
·
Stayed 2 nights
Lights didn't work in bathroom, hair in shower and stain on sheets
Lights didn't work in bathroom, hair in shower and stain on sheets
2
Paula
Aug 19, 2023
·
Stayed 1 night
Had to change room 3 times due to lack of cleanliness. First room looked like someone had napped in the bed and there were poo and pee spatters on the toilet seat and razor cuttings on the tub. When going down to request a new room, the maid with her cart full of garbage, etc. pushed into the elevator with us instead of waiting for the other elevator. Second room we were put in had not been vacuumed, had a puddle of water on the bathroom floor and hairs on the sheets. Once again went down to see if it could be cleaned and was told the maids were all gone and all they could do was give us a different room again. Third room in less than a half hour and because we had to be somewhere soon just took it but this one had actual poo in the toilet, hair on the shower walls and no shampoo or soaps in any of the dispensers. When we checked out in the morning and complained again, management said they could comp us $30.00… should have comped the entire bill for the hassle and complete lack of cleanliness.
Had to change room 3 times due to lack of cleanliness. First room looked like someone had napped in the bed and there were poo and pee spatters on the toilet seat and razor cuttings on the tub. When going down to request a new room, the maid with her cart full of garbage, etc. pushed into the elevator with us instead of waiting for the other elevator. Second room we were put in had not been vacuumed, had a puddle of water on the bathroom floor and hairs on the sheets. Once again went down to see if it could be cleaned and was told the maids were all gone and all they could do was give us a different room again. Third room in less than a half hour and because we had to be somewhere soon just took it but this one had actual poo in the toilet, hair on the shower walls and no shampoo or soaps in any of the dispensers. When we checked out in the morning and complained again, management said they could comp us $30.00… should have comped the entire bill for the hassle and complete lack of cleanliness.
10
Crystal
Jun 15, 2025
·
Stayed 1 night
Customer service was amazing. I’m very clean.
Customer service was amazing. I’m very clean.
6
Tiara
Sep 2, 2025
·
Stayed 1 night
Room had live spider, carpet dirty, furniture had stains on them and the bed was hard
Room had live spider, carpet dirty, furniture had stains on them and the bed was hard
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AI-generated summary based on recent guest reviews
Rooms
Many find rooms comfortable for a short stay, but others cite aging or sloppy updates, uncomfortable beds, noise from HVAC or the interstate, and unreliable Wi-Fi.
Related guest reviews
8
MARY
May 23, 2024
·
Stayed 3 nights
Bed wasn't comfortable
Bed wasn't comfortable
8
Connie
May 31, 2024
·
Stayed 1 night
The hotel was up to date. Shower was very clean and nice!
The hotel was up to date. Shower was very clean and nice!
10
Donald
Aug 2, 2023
·
Stayed 1 night
The room was very comfortable
The room was very comfortable
6
Carol
Jun 15, 2024
·
Stayed 2 nights
Rooms are starting to look a little rundown. Needs some wall repair and painting. They have a good breakfast. Staff is very pleasant and friendly. Lobby is bright and clean.,
Rooms are starting to look a little rundown. Needs some wall repair and painting. They have a good breakfast. Staff is very pleasant and friendly. Lobby is bright and clean.,
6
Dennis
May 6, 2024
·
Stayed 3 nights
There was a lot of machinery noise. Not from outside construction, etc., but from equipment in the room. AC and other facility related equipment. The first room was very noisy so we asked and were moved to a different room the second night. It was not as loud, but still noticeable.
There was a lot of machinery noise. Not from outside construction, etc., but from equipment in the room. AC and other facility related equipment. The first room was very noisy so we asked and were moved to a different room the second night. It was not as loud, but still noticeable.
8
Amy
Sep 8, 2025
·
Stayed 1 night
It's a beautiful hotel with a good breakfast and good location. Our only complaint is the lobby and halls were freezing and the internet was terrible. It kept kicking us out and going back to the log in page no matter what device we tried.
It's a beautiful hotel with a good breakfast and good location. Our only complaint is the lobby and halls were freezing and the internet was terrible. It kept kicking us out and going back to the log in page no matter what device we tried.
10
Ed
Aug 3, 2025
·
Stayed 1 night
got a great night's sleep
got a great night's sleep
8
Matthew
Sep 9, 2025
·
Stayed 1 night
Clean, quiet, and comfortable.
Clean, quiet, and comfortable.
6
Ken
Jun 8, 2025
·
Stayed 1 night
This is an older hotel trying to look new. Pics don’t tell you there is a massive Crown Plaza on the backside of the Holiday Inn. Rooms updated but not done well, just sloppy retrofit work. Breakfast was low grade. Not a terrible hotel, just know it’s not the Ritz.
This is an older hotel trying to look new. Pics don’t tell you there is a massive Crown Plaza on the backside of the Holiday Inn. Rooms updated but not done well, just sloppy retrofit work. Breakfast was low grade. Not a terrible hotel, just know it’s not the Ritz.
8
Samantha
Aug 18, 2024
·
Stayed 1 night
Easy to get to, but not in the nicest part of town. Limited nearby dining options. Okay for a one-night drop in.
Easy to get to, but not in the nicest part of town. Limited nearby dining options. Okay for a one-night drop in.
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AI-generated summary based on recent guest reviews
Service
Service is mixed: many guests praise friendly, helpful front-desk and breakfast staff, but others report rudeness or poor communication, long waits or no one at the desk, early housekeeping knocks, and occasional check-in or reservation issues.
Related guest reviews
2
Hayden
Aug 12, 2025
·
Stayed 1 night
The front desk person, Anthony was very adamant that the check in age was 21, getting very much in my face
The front desk person, Anthony was very adamant that the check in age was 21, getting very much in my face
6
Tiffany
Aug 16, 2025
·
Stayed 1 night
The gentleman who checked us in was very friendly and nice. Made checking a breeze. The room was clean and we had no problems with the property. However we stayed here for a concert, got back late. It was our last night away for the summer. We had housekeeping knock at our door at 8:30 in the morning! I answered and the lady said “oh I’m sorry, I didn’t know you were here.” How does a property not know who is in the room or checked out?!? To make things worse, I went back into bed to be woken up again TEN minutes later by extremely loud aggressive banging on our door. Two male housekeepers asked the same thing that the woman just did. When I said that she already asked and that I didn’t appreciate the banging on my door at 8:30 in the morning for the second time, he walked away from me without saying anything even sorry to go to the next room. My day off was ruined and I was extremely dissatisfied.
The gentleman who checked us in was very friendly and nice. Made checking a breeze. The room was clean and we had no problems with the property. However we stayed here for a concert, got back late. It was our last night away for the summer. We had housekeeping knock at our door at 8:30 in the morning! I answered and the lady said “oh I’m sorry, I didn’t know you were here.” How does a property not know who is in the room or checked out?!? To make things worse, I went back into bed to be woken up again TEN minutes later by extremely loud aggressive banging on our door. Two male housekeepers asked the same thing that the woman just did. When I said that she already asked and that I didn’t appreciate the banging on my door at 8:30 in the morning for the second time, he walked away from me without saying anything even sorry to go to the next room. My day off was ruined and I was extremely dissatisfied.
8
SANDRA
May 4, 2025
·
Stayed 2 nights
Reservations through Expedia for 2 rooms, hotel at time of check-in said the reservation “came through” as only 1 room. How is that possible? Getting the second room cost more than Expedia original amount. Housekeeping staff left my room door ajar after cleaning the room. There was no staff on the floor at the time so it was not due to a staffer coming back in a few seconds with more towels or something. Totally unacceptable
Reservations through Expedia for 2 rooms, hotel at time of check-in said the reservation “came through” as only 1 room. How is that possible? Getting the second room cost more than Expedia original amount. Housekeeping staff left my room door ajar after cleaning the room. There was no staff on the floor at the time so it was not due to a staffer coming back in a few seconds with more towels or something. Totally unacceptable
10
Janis
Mar 25, 2024
·
Stayed 1 night
Very clean and the staff member who checked us in was wonderful.
Very clean and the staff member who checked us in was wonderful.
10
Stephen
Jul 17, 2024
·
Stayed 1 night
Front desk was very accommodating for myself and my family. Helped us with all our needs during our stay.
Front desk was very accommodating for myself and my family. Helped us with all our needs during our stay.
6
Mary
Aug 14, 2025
·
Stayed 1 night
No one was at the front desk when I went to check in and there was no sign saying when they would be back.
No one was at the front desk when I went to check in and there was no sign saying when they would be back.
10
Emily
Sep 14, 2025
·
Stayed 1 night
Excellent place to stay!! We arrived super late on a Saturday night and were helped quickly. The man working had just ok customer service but was sufficient at checking us in. The parking lot was huge and looked great for oversized vehicles and trailers! Our room was clean and temperature perfect. The bathroom was super clean and the beds were very comfortable. The hotel was quiet. Complimentary breakfast was fantastic!! There was an employee constantly making sure everything was full and tidy. They offered eggs(scrambled & omelette), sausage, bacon, potatoes, biscuits/gravy, oatmeal, big cinnamon rolls, yogurt, hard boiled eggs, toast, pastries, juices & coffee. The hotel is easily accessible from the highway and felt very safe. I would 100% stay here again if back in the area. The price was fair and less expensive than some lower quality hotels. Definitely recommend.
Excellent place to stay!! We arrived super late on a Saturday night and were helped quickly. The man working had just ok customer service but was sufficient at checking us in. The parking lot was huge and looked great for oversized vehicles and trailers! Our room was clean and temperature perfect. The bathroom was super clean and the beds were very comfortable. The hotel was quiet. Complimentary breakfast was fantastic!! There was an employee constantly making sure everything was full and tidy. They offered eggs(scrambled & omelette), sausage, bacon, potatoes, biscuits/gravy, oatmeal, big cinnamon rolls, yogurt, hard boiled eggs, toast, pastries, juices & coffee. The hotel is easily accessible from the highway and felt very safe. I would 100% stay here again if back in the area. The price was fair and less expensive than some lower quality hotels. Definitely recommend.
10
AMBER
Mar 3, 2025
·
Stayed 1 night
I really appreciated the staff. Chris was very helpful and friendly. It was easy to get food delivered and order rides to the area Antique malls. I will be planning another trip to Springfield and will be staying here again.
I really appreciated the staff. Chris was very helpful and friendly. It was easy to get food delivered and order rides to the area Antique malls. I will be planning another trip to Springfield and will be staying here again.
2
Daniel
Jan 6, 2025
·
Stayed 1 night
Magically all 3 of my cards for incidentals were declined (even though i paid for the room a day prior with one of them, and paid for gas and groceries 20 minutes prior), but was assured it was impossible that it was their system. Walked over to the Crowne Plaza and my card magically worked there. Weird.
Magically all 3 of my cards for incidentals were declined (even though i paid for the room a day prior with one of them, and paid for gas and groceries 20 minutes prior), but was assured it was impossible that it was their system. Walked over to the Crowne Plaza and my card magically worked there. Weird.
10
Crystal
Jun 15, 2025
·
Stayed 1 night
Customer service was amazing. I’m very clean.
Customer service was amazing. I’m very clean.
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AI-generated summary based on recent guest reviews
Location
Convenient off the highway with restaurants nearby and close to Crowne Plaza events; a few note the surrounding area is not the nicest.
Related guest reviews
10
Robert
Dec 7, 2025
·
Stayed 1 night
Clean and spacious room. Good location. Good breakfast and nice staff.
Clean and spacious room. Good location. Good breakfast and nice staff.
10
Lullie
Jul 8, 2025
·
Stayed 1 night
The location of the property was great. There were restaurants within a 5-10 minute drive.
The location of the property was great. There were restaurants within a 5-10 minute drive.
8
Robert
May 13, 2025
·
Stayed 1 night
The stay was good. The location was perfect for the event we were attending. And plenty of dinning options close by. The person that checked us in was very nice and attentive. The rest of the staff were ok.
The stay was good. The location was perfect for the event we were attending. And plenty of dinning options close by. The person that checked us in was very nice and attentive. The rest of the staff were ok.
8
Amy
Sep 8, 2025
·
Stayed 1 night
It's a beautiful hotel with a good breakfast and good location. Our only complaint is the lobby and halls were freezing and the internet was terrible. It kept kicking us out and going back to the log in page no matter what device we tried.
It's a beautiful hotel with a good breakfast and good location. Our only complaint is the lobby and halls were freezing and the internet was terrible. It kept kicking us out and going back to the log in page no matter what device we tried.
10
Emily
Sep 14, 2025
·
Stayed 1 night
Excellent place to stay!! We arrived super late on a Saturday night and were helped quickly. The man working had just ok customer service but was sufficient at checking us in. The parking lot was huge and looked great for oversized vehicles and trailers! Our room was clean and temperature perfect. The bathroom was super clean and the beds were very comfortable. The hotel was quiet. Complimentary breakfast was fantastic!! There was an employee constantly making sure everything was full and tidy. They offered eggs(scrambled & omelette), sausage, bacon, potatoes, biscuits/gravy, oatmeal, big cinnamon rolls, yogurt, hard boiled eggs, toast, pastries, juices & coffee. The hotel is easily accessible from the highway and felt very safe. I would 100% stay here again if back in the area. The price was fair and less expensive than some lower quality hotels. Definitely recommend.
Excellent place to stay!! We arrived super late on a Saturday night and were helped quickly. The man working had just ok customer service but was sufficient at checking us in. The parking lot was huge and looked great for oversized vehicles and trailers! Our room was clean and temperature perfect. The bathroom was super clean and the beds were very comfortable. The hotel was quiet. Complimentary breakfast was fantastic!! There was an employee constantly making sure everything was full and tidy. They offered eggs(scrambled & omelette), sausage, bacon, potatoes, biscuits/gravy, oatmeal, big cinnamon rolls, yogurt, hard boiled eggs, toast, pastries, juices & coffee. The hotel is easily accessible from the highway and felt very safe. I would 100% stay here again if back in the area. The price was fair and less expensive than some lower quality hotels. Definitely recommend.
8
Quentin
Feb 7, 2025
·
Stayed 1 night
Closeness to event at Crowne Plaza next door
Closeness to event at Crowne Plaza next door
10
CHARLES
Jun 30, 2024
·
Stayed 1 night
Close to highway / safe
Close to highway / safe
8
William
Nov 11, 2025
·
Stayed 1 night
Great breakfast. Lots of restaurants located near the hotel.
Great breakfast. Lots of restaurants located near the hotel.
8
Carl
Jan 17, 2023
·
Stayed 19,369 nights
Close to the expressway
Close to the expressway
8
Samantha
Aug 18, 2024
·
Stayed 1 night
Easy to get to, but not in the nicest part of town. Limited nearby dining options. Okay for a one-night drop in.
Easy to get to, but not in the nicest part of town. Limited nearby dining options. Okay for a one-night drop in.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for variety and taste, though several reviews report empty items, cold food, or machines out of order. There is no on-site restaurant/bar; guests use the neighboring Crowne Plaza.
Related guest reviews
10
Josh
Jun 18, 2025
·
Stayed 1 night
Room was very comfortable & chic. Breakfast was great with lots of choices.
Room was very comfortable & chic. Breakfast was great with lots of choices.
10
Therese
May 6, 2024
·
Stayed 2 nights
Loved this place. The very best thing was the breakfast. It was fantastic! There was bacon both mornings and everything else you could imagine and everything was very clean.
Loved this place. The very best thing was the breakfast. It was fantastic! There was bacon both mornings and everything else you could imagine and everything was very clean.
2
Jason
Jun 16, 2024
·
Stayed 1 night
The breakfast was cold
The breakfast was cold
2
Sara
Jun 11, 2025
·
Stayed 1 night
Don’t normally give a bad review but really disappointed in this stay. The booking said would be $40 for a pet but charged $75. When showed the booking said 3rd party and will inform management but still charged the full $75. Not sure how they get away with this!!! Coffee area and breakfast was very low stock and areas dirty. No milk or spoons. Waited 20 mins to replenish. We were at breakfast for 9am and nothing left. Staff were friendly but the hotel was a disgrace. Second visit to a holiday inn express in the past few months and both have a huge disappointment. Will definitely not return.
Don’t normally give a bad review but really disappointed in this stay. The booking said would be $40 for a pet but charged $75. When showed the booking said 3rd party and will inform management but still charged the full $75. Not sure how they get away with this!!! Coffee area and breakfast was very low stock and areas dirty. No milk or spoons. Waited 20 mins to replenish. We were at breakfast for 9am and nothing left. Staff were friendly but the hotel was a disgrace. Second visit to a holiday inn express in the past few months and both have a huge disappointment. Will definitely not return.
6
Patricia
Jun 8, 2025
·
Stayed 1 night
Breakfast is offered. However there was no coffee, no eggs, and no milk. Yogurt was also empty. Juice machine was all water. Not the greatest experience. Room was clean
Breakfast is offered. However there was no coffee, no eggs, and no milk. Yogurt was also empty. Juice machine was all water. Not the greatest experience. Room was clean
8
Megan
Sep 12, 2025
·
Stayed 1 night
Hotel advertises they have a pool and restaurant/bar but what they don’t tell you is you have to go to another hotel on the property to get to said amenities. Hotel was decently clean however housekeeping was anxious to turn the room over. Was woken up at 8, 9, and 10 by knocks at the door, even though check out is 11. Nothing to put on the door to say Do Not Disturb.
Hotel advertises they have a pool and restaurant/bar but what they don’t tell you is you have to go to another hotel on the property to get to said amenities. Hotel was decently clean however housekeeping was anxious to turn the room over. Was woken up at 8, 9, and 10 by knocks at the door, even though check out is 11. Nothing to put on the door to say Do Not Disturb.
8
Melody
Jun 13, 2025
·
Stayed 1 night
The only thing that was difficult was in getting to the restaurant. We had to go outside to another motel and it was a long way for me.
The only thing that was difficult was in getting to the restaurant. We had to go outside to another motel and it was a long way for me.
10
Emily
Sep 14, 2025
·
Stayed 1 night
Excellent place to stay!! We arrived super late on a Saturday night and were helped quickly. The man working had just ok customer service but was sufficient at checking us in. The parking lot was huge and looked great for oversized vehicles and trailers! Our room was clean and temperature perfect. The bathroom was super clean and the beds were very comfortable. The hotel was quiet. Complimentary breakfast was fantastic!! There was an employee constantly making sure everything was full and tidy. They offered eggs(scrambled & omelette), sausage, bacon, potatoes, biscuits/gravy, oatmeal, big cinnamon rolls, yogurt, hard boiled eggs, toast, pastries, juices & coffee. The hotel is easily accessible from the highway and felt very safe. I would 100% stay here again if back in the area. The price was fair and less expensive than some lower quality hotels. Definitely recommend.
Excellent place to stay!! We arrived super late on a Saturday night and were helped quickly. The man working had just ok customer service but was sufficient at checking us in. The parking lot was huge and looked great for oversized vehicles and trailers! Our room was clean and temperature perfect. The bathroom was super clean and the beds were very comfortable. The hotel was quiet. Complimentary breakfast was fantastic!! There was an employee constantly making sure everything was full and tidy. They offered eggs(scrambled & omelette), sausage, bacon, potatoes, biscuits/gravy, oatmeal, big cinnamon rolls, yogurt, hard boiled eggs, toast, pastries, juices & coffee. The hotel is easily accessible from the highway and felt very safe. I would 100% stay here again if back in the area. The price was fair and less expensive than some lower quality hotels. Definitely recommend.
10
Annette
Oct 24, 2025
·
Stayed 1 night
One of the best hotels to spend the night at. Plenty of parking available. Rooms are always pristine and stocked with Dove toiletries. Staff is knowledgeable and friendly. Breakfast has a large assortment of food for everyone’s palate. I’m never disappointed during my stays here and will continue coming back.
One of the best hotels to spend the night at. Plenty of parking available. Rooms are always pristine and stocked with Dove toiletries. Staff is knowledgeable and friendly. Breakfast has a large assortment of food for everyone’s palate. I’m never disappointed during my stays here and will continue coming back.
6
Deborah
Oct 3, 2023
·
Stayed 1 night
It was ok. Clean and comfortable. The staff was friendly. Couple of odd things though, such as no one staffing the main desk when we got there late at night, and we had to just sort of stand around call “hello” to try to figure out what to do. There was no bell or sign. Someone finally came from another area of the hotel several minutes later. At breakfast, there was no milk, the pancake machine was broken, the apple juice machine was broken, and the eggs and sausages were terrible. Obviously not much effort went toward breakfast.
It was ok. Clean and comfortable. The staff was friendly. Couple of odd things though, such as no one staffing the main desk when we got there late at night, and we had to just sort of stand around call “hello” to try to figure out what to do. There was no bell or sign. Someone finally came from another area of the hotel several minutes later. At breakfast, there was no milk, the pancake machine was broken, the apple juice machine was broken, and the eggs and sausages were terrible. Obviously not much effort went toward breakfast.
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AI-generated summary based on recent guest reviews
6
Julie
2 weeks ago
·
Stayed 2 nights
The hotel and room were OK, there's no direct driveway to get to the hotel so you have to turn in at the hotel next to it to get in. The pool and hot tub they advertise are also in the hotel next to it, we would have had to take a sky walk to get there but ended up not going because it wasn't in the same building. The person who checked us in was friendly but we left with questions like when the breakfast hours were. Room was decent and seemed clean. Didn't like that we could hear noises from other rooms and the parking lot. We would stay again if it was cheap enough but if you're looking for something nice, look elsewhere.
The hotel and room were OK, there's no direct driveway to get to the hotel so you have to turn in at the hotel next to it to get in. The pool and hot tub they advertise are also in the hotel next to it, we would have had to take a sky walk to get there but ended up not going because it wasn't in the same building. The person who checked us in was friendly but we left with questions like when the breakfast hours were. Room was decent and seemed clean. Didn't like that we could hear noises from other rooms and the parking lot. We would stay again if it was cheap enough but if you're looking for something nice, look elsewhere.
2
Amanda
4 weeks ago
·
Stayed 1 night
We just checked into our hotel and we cannot stay here. The bed has fuzzies in it the couch has food crumbs, the air sounded like a jet plane but also would not go below 74 degrees.
We just checked into our hotel and we cannot stay here. The bed has fuzzies in it the couch has food crumbs, the air sounded like a jet plane but also would not go below 74 degrees.
4
Andrew
4 weeks ago
·
Stayed 1 night
This property was much older and rundown than what the pictures showed. Bed was hard a rock. Shower head was weird, like they just threw something on a gooseneck pipe coming out of the wall, the carpet in the room had so many stains on it and the TV had to have been 10 years old.
This property was much older and rundown than what the pictures showed. Bed was hard a rock. Shower head was weird, like they just threw something on a gooseneck pipe coming out of the wall, the carpet in the room had so many stains on it and the TV had to have been 10 years old.
8
BOGUSLAW
Aug 11, 2026
·
Stayed 1 night
Very friendly stuff Very helpful
Very friendly stuff Very helpful
8
Dianna
Aug 11, 2026
·
Stayed 1 night
NA
NA
FAQs about Holiday Inn Express & Suites Springfield by IHG
Is parking available at the hotel?
Free self-parking is available on-site, but it is limited.
What type of breakfast is offered?
A complimentary buffet breakfast is included for guests.
Are pets allowed at the property?
Pets are allowed with a fee of USD 75 per pet, per stay. A pet deposit of USD 75 is also required. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including rooms and public areas.
Where is the hotel located in relation to local attractions?
The hotel is located within a 15-minute drive of Illinois State Fairgrounds and Washington Park Botanical Gardens. It is 3.1 miles from the University of Illinois at Springfield and 3.5 miles from Adams Wildlife Sanctuary.
Does the hotel have a swimming pool?
The hotel features an indoor pool, which is located next door at the Crown Plaza. The pool is open year-round.
What are the policies for guests staying with children?
Children are welcome at the property, and kids can stay for free up to a certain age, although specific age details are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: 116.98649926818847USD
- 2026-09-16: 101.86392283569336USD
- 2026-09-17: 94.97593889038086USD
- 2026-09-18: 112.84371712463378USD
- 2026-09-19: 112.52951874084472USD
- 2026-09-20: 94.6634316394043USD
- 2026-09-21: 101.63295108703613USD
- 2026-09-22: 98.63946104125976USD
- 2026-09-23: 131.98860891174317USD
- 2026-09-24: 123.97448024902343USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 108.54486632324219USD
- 2026-09-28: 248.9979384729004USD
- 2026-09-29: 139.98949917541503USD
- 2026-09-30: 139.99667768188476USD
- 2026-10-01: 119.83641037658691USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 92.98311503051758USD
- 2026-10-05: 118.98677468200682USD
- 2026-10-06: 103.98466503845215USD
- 2026-10-07: 101.98167676574707USD
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: 108.97252914916992USD
- 2026-10-11: 120.98558797058105USD
- 2026-10-12: 112.98166776062011USD
- 2026-10-13: 120.98558797058105USD
- 2026-10-14: 138.98959928405762USD
- 2026-10-15: 97.9797166607666USD
- 2026-10-16: 116.98649926818847USD
- 2026-10-17: 167.99602378784178USD
- 2026-10-18: NO DATA
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: 102.99452439270019USD
- 2026-10-22: 113.98607733947753USD
- 2026-10-23: 139.99667768188476USD
- 2026-10-24: 135.98917735534667USD
- 2026-10-25: 105.9849492602539USD
- 2026-10-26: 102.99452439270019USD
- 2026-10-27: 116.98649926818847USD
- 2026-10-28: 109.9755118347168USD
- 2026-10-29: 105.98362806274413USD
- 2026-10-30: 120.98558797058105USD
- 2026-10-31: 109.9755118347168USD
- 2026-11-01: 94.99339631347655USD
- 2026-11-02: 94.99339631347655USD
- 2026-11-03: 109.9755118347168USD
- 2026-11-04: 102.99452439270019USD
- 2026-11-05: 102.99452439270019USD
- 2026-11-06: 116.98649926818847USD
- 2026-11-07: 116.98649926818847USD
- 2026-11-08: 94.99339631347655USD
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: 113.98607733947753USD
- 2026-11-12: 116.98649926818847USD
- 2026-11-13: 109.9755118347168USD
- 2026-11-14: 102.99452439270019USD
- 2026-11-15: 98.98395888793945USD
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property's indoor pool is located next door at the Crown Plaza.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet deposit: USD 75 per stay
- Pet fee: USD 75 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Room Service
Dry Cleaning
Services
Business Center
Dry Cleaning
Banquet Facilities
Safe-Deposit Box
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi
Activities
Swimming pool
Pool Indoor
Outdoor heated pool
Pool (Indoor)
Pool (Rooftop)
Fitness Center (nearby)
General
Room Service
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Vending Machines
Family Room
Snack Bar/Deli