Is parking available at the hotel?

Yes, the hotel offers free parking options directly on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available from 07:00 to 10:00 daily. The cost is CNY 98.00 for adults, CNY 49.00 for children under 130 cm in height, and CNY 98.00 for children 130 cm and taller.

Are pets allowed at the hotel?

No, pets are not permitted at the hotel.

What are the check-in and check-out times?

Check-in starts at 14:00 and check-out ends at 12:00. Early or late check-in/check-out may be available upon request.

Are airport shuttle services available?

Yes, the hotel can organize airport transportation prior to the arrival date.

What accessibility features are available for guests with disabilities?

The hotel offers elevators, step-free entrances, and wheelchair-accessible facilities including the registration desk and public areas.

Where is the hotel located in relation to key landmarks?

The hotel is located 800 meters from the Shanghai Museum, 1 kilometer from the Concert Hall, and 16 kilometers from the Shanghai Zoo. Public transport options are available nearby.

Does the hotel have a swimming pool?

No, the hotel does not have a swimming pool.

What are the policies for guests staying with children?

Children of all ages are welcome, and guests aged 0–17 will not be charged for their stay.

Pacific Hotel in Shanghai - Comfortable Stay

Average nightly price at Pacific Hotel by month, last 12 months (USD)
Month	Average price
January	US$72
February	US$73
September	US$72
October	US$80
November	US$86
December	US$82

What guests think

Pacific Hotel draws praise for its central location by People’s Square and Nanjing Road, easy metro and airport access, and historic vintage character that some find charming, while also being regarded as good value for money.

Rooms are generally spacious with high ceilings and some renovated bathrooms, but furnishings feel worn, several note poor or blocked views, and smoke or musty odors appear in multiple rooms. Staff are widely described as friendly and helpful, though English ability varies beyond the front desk. Facilities show their age; some sections lack an elevator, and isolated complaints mention warm rooms or weak air conditioning. Breakfast is often praised and seen as good value, though quality and inclusion vary; expect a convenient, characterful stay with trade-offs from an older property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Historic property with vintage interiors; facilities are well worn and dated but generally functional. Some rooms are in sections without an elevator, and a few guests reported warm rooms or weak air conditioning.

Related guest reviews

8

Christopher

11 Dec 2023

·

Stayed 1 night

It's a swanky place with a reasonable price and an amazing location. The people at the front desk can speak English, but not many other staff can. The facilities look well worn a bit, but are a timeless design. This is one of those hotel styles you often see in family movies. Just make sure you're on West Nanjing Road, not Beijing Road, the pin is incorrect.

6

Pia

14 Apr 2024

·

Stayed 5 nights

Rummen inte så rena! Aircondition fungerade inte på rummet

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8

daniel

24 Oct 2023

·

Stayed 1 night

1920's style and space preserved with modern bathroom facilities

10

Darryl

8 Mar 2025

·

Stayed 4 nights

Incredibly close to everything you want to see. Shopping, the Bund, Museum of contemporary art etc. A little bit of 1930’s faded glamour.

8

Hirohisa

25 Apr 2025

·

Stayed 4 nights

歴史的な建物として指定されている。便利な立地なのに、人民公園の向いに位置しているので静か。

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10

Murray

9 Jun 2025

·

Stayed 5 nights

Location is fantastic, just across the road from People’s Park metro station, next to the famous Nanjing Road West shopping area, walking distance to The Bund, and also close to residential areas so visitors can enjoy less expensive local dining as well as more expensive tourist-targetted dining. Hotel staff are courteous, efficient, helpful, and cheerful. Breakfast was excellent, with western and Chinese options, including good coffee. The hotel and the rooms are furnished in beautiful mid-20th century style, very comfortable, and everything works (fridge, room safe, lights, air conditioning). Toilet even had a bidet. I stayed in over 10 different hotels in China over the past year and I liked this one the best.

10

KF

3 Mar 2025

·

Stayed 2 nights

酒店每一位的员工都非常亲切和友善，是我们再次选择金门大酒店最大的原因。或许她没有最现代化的设备，但是在酒店里的每一个角落里都能感受到酒店的历史和气派。从浦东机场乘2号线到人民广场，酒店就在眼前，交通非常方便。左边有新世界，右边是黄河路，还有旁边的南京西路等，地道的小店，吃不停，看不完，值得推荐的酒店。

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6

Hoi Ching YAN

6 Sept 2023

·

Stayed 3 nights

Close to shopping area and train station. Room a bit dated, would be good to do some touch up. Also my room was the ones without elevator so it was a bit inconvenient with luggage

10

Treena

22 Dec 2025

·

Stayed 3 nights

The room.was a bit warm and I only had the breakfast once but ot was nice.

6

Gabriel Garcia

15 Dec 2024

·

Stayed 1 night

Good location but the rooms are old and there is no elevator. Very inconvenient with bags.

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Cleanliness

Many guests note clean rooms and refreshed bathrooms, but recurring reports mention smoke or musty odors and occasional housekeeping lapses such as stained bedding.

Related guest reviews

8

nakrob

17 Oct 2024

·

Stayed 2 nights

I highly recommend this hotel because it is very close to People Square station. You can just walk out from exit 7, and you will find the hotel right there. It's also near Nanjing Road, making it easy to stroll to The Bund. Inside, the hotel is beautifully decorated with a vintage style, and the rooms are very spacious. The price is quite reasonable. The only downside is that there is a smell of smoke, but other than that, everything is great. I recommend everyone to stay here!

10

Srdan

10 Sept 2025

·

Stayed 6 nights

This hotel, despite being in a historical building represents outstanding value for money. The rooms are generous size with high ceilings. The furniture is solid, despite showing its age. The bathrooms (I stayed at this hotel more than once) have been renovated and are up to standard in functionality and cleanliness, so is the bed linen. Rooms are restocked with bottled water daily, the buffet breakfast is like AUD$12 per day and represents outstanding value IMO. The hotel is literally across the road from exit 8 of People's Square, line 2, the very heart of Shanghai tourist district (Nanjing Rd) the line 2 connects directly to both airports Hongqiao and Pudong, so really it's hard to ask for more. Hilton it ain't but neither is the price charged. Would I stay there again? Most definitely (already have).

6

Pia

14 Apr 2024

·

Stayed 5 nights

Rummen inte så rena! Aircondition fungerade inte på rummet

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8

INOUE

27 Apr 2025

·

Stayed 3 nights

いつもラディソンホテルでしたが、今回初めてジンジャンホテルに宿泊しました。隣なので場所は、わかりやすくて良かったですか、部屋の匂いがタバコ臭かったです。しょくじ

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8

Moqiu

17 Oct 2025

·

Stayed 1 night

The location is very convenient for shopping, eating & transportation.The room is clean and the staffs are friendly. We are very pleased to stay in the hotel.

8

Moqiu

17 Oct 2025

·

Stayed 1 night

The room is clean and the staffs are friendly. The hotel need to be renovated.

8

ryo

29 Jul 2023

·

Stayed 1 night

部屋に匂いがします

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6

Tin Yick

9 Jul 2023

·

Stayed 3 nights

以前曾住过这間洒店，但這次体驗很差，只有位置便利，出行及食飯方便，訂了三晚高級双床房，酒店給了最低層，有窗等於没窗的尾房，有一天被套还发現有污漬，估計都不会再住这間酒店了。

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4

Beniko

10 Mar 2025

·

Stayed 1 night

建物が古いせいか、匂いが残ってる感がありました。せっかく綺麗な街に面してるのに窓からの景色がなかった点残念でした。

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8

Fred

5 Aug 2023

·

Stayed 3 nights

Good location. Nice staff. Clean & safe

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Rooms

Rooms are spacious with high ceilings and vintage decor, offering comfortable old Shanghai character. However, furnishings feel worn and several reviews cite poor or blocked views.

Related guest reviews

8

nakrob

17 Oct 2024

·

Stayed 2 nights

I highly recommend this hotel because it is very close to People Square station. You can just walk out from exit 7, and you will find the hotel right there. It's also near Nanjing Road, making it easy to stroll to The Bund. Inside, the hotel is beautifully decorated with a vintage style, and the rooms are very spacious. The price is quite reasonable. The only downside is that there is a smell of smoke, but other than that, everything is great. I recommend everyone to stay here!

10

Srdan

10 Sept 2025

·

Stayed 6 nights

This hotel, despite being in a historical building represents outstanding value for money. The rooms are generous size with high ceilings. The furniture is solid, despite showing its age. The bathrooms (I stayed at this hotel more than once) have been renovated and are up to standard in functionality and cleanliness, so is the bed linen. Rooms are restocked with bottled water daily, the buffet breakfast is like AUD$12 per day and represents outstanding value IMO. The hotel is literally across the road from exit 8 of People's Square, line 2, the very heart of Shanghai tourist district (Nanjing Rd) the line 2 connects directly to both airports Hongqiao and Pudong, so really it's hard to ask for more. Hilton it ain't but neither is the price charged. Would I stay there again? Most definitely (already have).

8

Christopher

11 Dec 2023

·

Stayed 1 night

It's a swanky place with a reasonable price and an amazing location. The people at the front desk can speak English, but not many other staff can. The facilities look well worn a bit, but are a timeless design. This is one of those hotel styles you often see in family movies. Just make sure you're on West Nanjing Road, not Beijing Road, the pin is incorrect.

8

daniel

24 Oct 2023

·

Stayed 1 night

1920's style and space preserved with modern bathroom facilities

4

Beniko

10 Mar 2025

·

Stayed 1 night

建物が古いせいか、匂いが残ってる感がありました。せっかく綺麗な街に面してるのに窓からの景色がなかった点残念でした。

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10

Murray

9 Jun 2025

·

Stayed 5 nights

Location is fantastic, just across the road from People’s Park metro station, next to the famous Nanjing Road West shopping area, walking distance to The Bund, and also close to residential areas so visitors can enjoy less expensive local dining as well as more expensive tourist-targetted dining. Hotel staff are courteous, efficient, helpful, and cheerful. Breakfast was excellent, with western and Chinese options, including good coffee. The hotel and the rooms are furnished in beautiful mid-20th century style, very comfortable, and everything works (fridge, room safe, lights, air conditioning). Toilet even had a bidet. I stayed in over 10 different hotels in China over the past year and I liked this one the best.

10

Scott

26 Apr 2024

·

Stayed 3 nights

Excellent location. Nice, old Shanghai style hotel

10

Xu

26 Nov 2023

·

Stayed 2 nights

The staff are very nice. No free breakfast and our room had a terrible view of a narrow alleyway, but the location is great as it is only steps away from the walking shopping streets that lead to the waterfront. Comfortable western-style accomodation.

6

Hoi Ching YAN

6 Sept 2023

·

Stayed 3 nights

Close to shopping area and train station. Room a bit dated, would be good to do some touch up. Also my room was the ones without elevator so it was a bit inconvenient with luggage

6

Gabriel Garcia

15 Dec 2024

·

Stayed 1 night

Good location but the rooms are old and there is no elevator. Very inconvenient with bags.

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Service

Service is consistently friendly and helpful across departments; room service earns praise. English is reliable at the front desk but limited among other staff.

Related guest reviews

8

SHINGON

3 Mar 2024

·

Stayed 3 nights

スタッフがとても親切でした。

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8

Christopher

11 Dec 2023

·

Stayed 1 night

It's a swanky place with a reasonable price and an amazing location. The people at the front desk can speak English, but not many other staff can. The facilities look well worn a bit, but are a timeless design. This is one of those hotel styles you often see in family movies. Just make sure you're on West Nanjing Road, not Beijing Road, the pin is incorrect.

8

Moqiu

17 Oct 2025

·

Stayed 1 night

The location is very convenient for shopping, eating & transportation.The room is clean and the staffs are friendly. We are very pleased to stay in the hotel.

8

Moqiu

17 Oct 2025

·

Stayed 1 night

The room is clean and the staffs are friendly. The hotel need to be renovated.

10

Miller

15 Oct 2025

·

Stayed 11 nights

The room service was excellent.

10

Murray

9 Jun 2025

·

Stayed 5 nights

Location is fantastic, just across the road from People’s Park metro station, next to the famous Nanjing Road West shopping area, walking distance to The Bund, and also close to residential areas so visitors can enjoy less expensive local dining as well as more expensive tourist-targetted dining. Hotel staff are courteous, efficient, helpful, and cheerful. Breakfast was excellent, with western and Chinese options, including good coffee. The hotel and the rooms are furnished in beautiful mid-20th century style, very comfortable, and everything works (fridge, room safe, lights, air conditioning). Toilet even had a bidet. I stayed in over 10 different hotels in China over the past year and I liked this one the best.

8

Ferdinando

23 Feb 2024

·

Stayed 2 nights

Even if the majority of the staff does not speak english, they are very kind and supportive, but most important, they try everything to be understood

8

Fred

5 Aug 2023

·

Stayed 3 nights

Good location. Nice staff. Clean & safe

10

KF

3 Mar 2025

·

Stayed 2 nights

酒店每一位的员工都非常亲切和友善，是我们再次选择金门大酒店最大的原因。或许她没有最现代化的设备，但是在酒店里的每一个角落里都能感受到酒店的历史和气派。从浦东机场乘2号线到人民广场，酒店就在眼前，交通非常方便。左边有新世界，右边是黄河路，还有旁边的南京西路等，地道的小店，吃不停，看不完，值得推荐的酒店。

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8

SHINGON

7 Jul 2025

·

Stayed 3 nights

清掃スタッフの挨拶もよく、親近感があり、次も泊まりたいホテルのひとつです。

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Location

Exceptionally central beside People’s Square metro, near Nanjing Road, the Bund, shopping, and affordable local dining, with easy airport access via Line 2. Multiple guests warn the online map pin is inaccurate.

Related guest reviews

8

nakrob

17 Oct 2024

·

Stayed 2 nights

I highly recommend this hotel because it is very close to People Square station. You can just walk out from exit 7, and you will find the hotel right there. It's also near Nanjing Road, making it easy to stroll to The Bund. Inside, the hotel is beautifully decorated with a vintage style, and the rooms are very spacious. The price is quite reasonable. The only downside is that there is a smell of smoke, but other than that, everything is great. I recommend everyone to stay here!

10

SHINGON

6 Jun 2025

·

Stayed 4 nights

地下鉄の駅が近いので、空港などへの移動は便利です。

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10

Srdan

10 Sept 2025

·

Stayed 6 nights

This hotel, despite being in a historical building represents outstanding value for money. The rooms are generous size with high ceilings. The furniture is solid, despite showing its age. The bathrooms (I stayed at this hotel more than once) have been renovated and are up to standard in functionality and cleanliness, so is the bed linen. Rooms are restocked with bottled water daily, the buffet breakfast is like AUD$12 per day and represents outstanding value IMO. The hotel is literally across the road from exit 8 of People's Square, line 2, the very heart of Shanghai tourist district (Nanjing Rd) the line 2 connects directly to both airports Hongqiao and Pudong, so really it's hard to ask for more. Hilton it ain't but neither is the price charged. Would I stay there again? Most definitely (already have).

8

Christopher

11 Dec 2023

·

Stayed 1 night

It's a swanky place with a reasonable price and an amazing location. The people at the front desk can speak English, but not many other staff can. The facilities look well worn a bit, but are a timeless design. This is one of those hotel styles you often see in family movies. Just make sure you're on West Nanjing Road, not Beijing Road, the pin is incorrect.

8

Moqiu

17 Oct 2025

·

Stayed 1 night

The location is very convenient for shopping, eating & transportation.The room is clean and the staffs are friendly. We are very pleased to stay in the hotel.

4

WAKANA

31 Dec 2023

·

Stayed 3 nights

立地もとても良かったのですが、ホテルの位置のピンが全く違う場所に立っていて到着すると、実際のホテルの場所から15分ほど歩いた全然違う裏路地に連れて行かれます。正しくは新世界城new worldというショッピングセンターの真横です。立地もとてもよく周辺施設もホテルも素敵なだけに位置情報のミスだけが残念です…！

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10

mingming

12 Nov 2025

·

Stayed 9 nights

good location and safe.

10

Murray

9 Jun 2025

·

Stayed 5 nights

Location is fantastic, just across the road from People’s Park metro station, next to the famous Nanjing Road West shopping area, walking distance to The Bund, and also close to residential areas so visitors can enjoy less expensive local dining as well as more expensive tourist-targetted dining. Hotel staff are courteous, efficient, helpful, and cheerful. Breakfast was excellent, with western and Chinese options, including good coffee. The hotel and the rooms are furnished in beautiful mid-20th century style, very comfortable, and everything works (fridge, room safe, lights, air conditioning). Toilet even had a bidet. I stayed in over 10 different hotels in China over the past year and I liked this one the best.

10

Scott

26 Apr 2024

·

Stayed 3 nights

Excellent location. Nice, old Shanghai style hotel

10

Xinran

1 Jan 2025

·

Stayed 3 nights

Great location!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for quality and value, though one review found it average and it may not be included with all bookings; room service is rated highly.

Related guest reviews

10

Satoshi

28 Sept 2025

·

Stayed 3 nights

many good local food restaurant with reasonable price

10

Srdan

10 Sept 2025

·

Stayed 6 nights

This hotel, despite being in a historical building represents outstanding value for money. The rooms are generous size with high ceilings. The furniture is solid, despite showing its age. The bathrooms (I stayed at this hotel more than once) have been renovated and are up to standard in functionality and cleanliness, so is the bed linen. Rooms are restocked with bottled water daily, the buffet breakfast is like AUD$12 per day and represents outstanding value IMO. The hotel is literally across the road from exit 8 of People's Square, line 2, the very heart of Shanghai tourist district (Nanjing Rd) the line 2 connects directly to both airports Hongqiao and Pudong, so really it's hard to ask for more. Hilton it ain't but neither is the price charged. Would I stay there again? Most definitely (already have).

10

Michael

30 Jan 2024

·

Stayed 2 nights

The breakfast was great. Highly recommend.

10

Miller

15 Oct 2025

·

Stayed 11 nights

The room service was excellent.

10

Murray

9 Jun 2025

·

Stayed 5 nights

Location is fantastic, just across the road from People’s Park metro station, next to the famous Nanjing Road West shopping area, walking distance to The Bund, and also close to residential areas so visitors can enjoy less expensive local dining as well as more expensive tourist-targetted dining. Hotel staff are courteous, efficient, helpful, and cheerful. Breakfast was excellent, with western and Chinese options, including good coffee. The hotel and the rooms are furnished in beautiful mid-20th century style, very comfortable, and everything works (fridge, room safe, lights, air conditioning). Toilet even had a bidet. I stayed in over 10 different hotels in China over the past year and I liked this one the best.

8

hou

29 Apr 2025

·

Stayed 4 nights

老舗ホテルで、ロケーションが良かったです。朝食は、いまいちですね。

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10

KF

3 Mar 2025

·

Stayed 2 nights

酒店每一位的员工都非常亲切和友善，是我们再次选择金门大酒店最大的原因。或许她没有最现代化的设备，但是在酒店里的每一个角落里都能感受到酒店的历史和气派。从浦东机场乘2号线到人民广场，酒店就在眼前，交通非常方便。左边有新世界，右边是黄河路，还有旁边的南京西路等，地道的小店，吃不停，看不完，值得推荐的酒店。

Translate

10

Xu

26 Nov 2023

·

Stayed 2 nights

The staff are very nice. No free breakfast and our room had a terrible view of a narrow alleyway, but the location is great as it is only steps away from the walking shopping streets that lead to the waterfront. Comfortable western-style accomodation.

10

Treena

22 Dec 2025

·

Stayed 3 nights

The room.was a bit warm and I only had the breakfast once but ot was nice.

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Pacific Hotel

Prices for Pacific Hotel

Monthly average prices

About this property

Location

Room options

Twin Standard

Superior 1 Queen

Classic 1 Bed Suite with View

2 Bed Twin Superior Room

Stand Queen Room

Wh Classic Bed Room with View

Single Superior

Classic Queen

Superior Parent-Child 1 Bed Room

Guest reviews of Pacific Hotel

Who stays here?

What guests think

No written reviews

Property policies

Check-in instructions

Good to know

FAQs about Pacific Hotel