Is parking available at the property?

Self parking is available on-site for a fee of EUR 25 per day. Nearby parking is also available for the same rate, located 492 feet away and open from 8:00 AM to midnight. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:30 AM to 11 AM for a fee of approximately EUR 16 for adults and children.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional details about specific accessibility features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in San Sebastián, just steps from Concha Promenade and 4 minutes on foot from the Bay of Biscay. It is 0.3 miles from Concha Beach and 0.7 miles from Plaza de La Constitucion, making it an ideal base for exploring the area.

What are the policies for guests staying with children?

Children are allowed at the property, and those aged 16 and above can check in. Specific details on age limits for free stays are not provided.

Sercotel Hotel Europa in San Sebastián

Average nightly price at Sercotel Hotel Europa by month, last 12 months (USD)
Month	Average price
January	US$86
February	US$86
March	US$118
April	US$176
May	US$251
June	US$276
July	US$333
August	US$278
September	US$311
October	US$194
November	US$120
December	US$110

What guests think

At Sercotel Hotel Europa, travellers consistently praise the central, beach-adjacent location and generally friendly staff, while room experiences vary, with many finding them small or noisy and some reporting temperature control or dated bathroom issues.

Breakfast is widely praised for variety and taste, though some guests found hot items cold or the spread average. Facilities include off site paid parking with limited hours and an unloading bay, plus an elevator; a few stays coincided with exterior scaffolding and daytime noise. Overall, this is a solid choice for travellers prioritising convenience over space.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Off-site paid parking is available nearby, but several note high fees and restricted hours; there is a short-term unloading spot. An elevator is available, and occasional exterior scaffolding caused daytime noise.

Related guest reviews

10

Alan

31 May 2025

·

Stayed 1 night

Hotel covered in scaffolding and noisy workers. Unable to open curtains or windows

8

Agnes

17 Oct 2024

·

Stayed 3 nights

Pretty good location for the price. Most areas of interest are walkable. Parking was not bad. Rooms were small and had very low and slanted ceiling. If you are a tall person you will be bumping your head. No shampoo or conditioner provided - only body gel. Staff were okay but not very warm.

6

Jenny

9 Aug 2025

·

Stayed 2 nights

Finding the hotel was difficult. GPS takes you somewhere different, hotel knew this so better instructions would have been appreciated. Not much for what they have for the gym. Room was very small, bathroom door almost touches the bed. Overall hotel was clean and a short 7 min walk to the beach and close to shopping so an excellent location.

10

louri

12 May 2024

·

Stayed 1 night

Pleasant helpful front desk . Informative about about nearby attractions and landmarks as well Luggage storage after checkout available . San Sebastián is beautiful and should have stayed longer . Just reserve your dining as certain places fully booked for 2 weeks ahead !!!

8

Mustafa

23 Mar 2025

·

Stayed 2 nights

En önemli özelliği şehrin merkezi konumunda olması. Onun dışında vasat. Park için yönlendirdikleri park yeri akşam kapılarını kapattığı için hiç kullanışlı değil. Ama yakınında 24 saat açık kullanışlı park yerleri var

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10

Richard

4 Aug 2024

·

Stayed 1 night

Great hotel - modern, renovated rooms and very good breakfast...it's a block from the beach and ten minute walk to the heart of the old town so the only issue is parking. It's available at a nearby parking garage that's closed midnight to 07.00 (or 08.00 on Sunday) so depends if you need your car to be available late night. Highly recommended.

8

Cesar

8 Oct 2024

·

Stayed 1 night

Has a car space for unloading luggage and private parking around corner. You can walk to beach.

8

Mike

5 May 2025

·

Stayed 2 nights

Parking is not on site. It would be nice to know in advance exactly what the parking situation is. 25 EUR a day and its only open certain hours. The room was nice, the staff were nice, and the place is clean. It can get noisy outside with window open but with windows closed its very quiet.

6

Julia Maria

12 Apr 2025

·

Stayed 4 nights

Pontos positivos: localização nota 1.000, quarto grande, equipe da recepção e moça da limpeza do quarto muito gentis Pontos negativos: passou da hora de reformar o banheiro. A porta descascando, a area de banho são aquelas duchas dentro da banheira( até comuns), mas essa especialmente minuscula ! Uma pessoa mais gordinha não consegue tomar banho. O gel de banho voce aperta , aperta e não sai. O estacionamento pago à parte super caro ( todos hoteis em geral sao, mas este foi o mais caro) , o café da manhã pago à parte deixa bastante à desejar! Parte de grãos já meio murchos, opções muito pesadas! Faltou uma saladnha!

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10

Greg.

29 May 2025

·

Stayed 1 night

The property was a short walk to the beach where there is a wide walkway which will take you into the old part if the city in minutes. Staff were very helpful in assisting with our few words in Spanish. There is a lift to the rooms (always appreciated). Car parking is off site but only a couple of minutes walk away. It is operated as separate business so there is an extra charge. I would happily stay here again.

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Cleanliness

Rooms and common areas are generally clean with attentive housekeeping. A few guests mentioned damp odours or worn bathroom elements.

Related guest reviews

10

John

21 Oct 2025

·

Stayed 4 nights

clean room

8

Daniela

12 Oct 2025

·

Stayed 4 nights

Cleaning lady did an excellent job. Property well located, but room pretty small. Breakfast average, coffee mugs dirty.

4

Niall

1 Sept 2025

·

Stayed 2 nights

The hotel has a nice clean entrance/lobby. Breakfast was lovely. However room had a damp smell and was very small and the bedsheets while probably were'nt damp, because the whole room smelt damp it felt as if they were

10

Manuel

1 Mar 2026

·

Stayed 2 nights

Habitación impecable, cerca de la Kontxa

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10

Michael

26 Sept 2024

·

Stayed 1 night

Very clean

10

Mark

8 Jul 2024

·

Stayed 3 nights

Room was clean, shower was hot and powerful.

2

monica

21 Apr 2025

·

Stayed 1 night

La habitación olía a amoniaco,es minuscula el espacio era solo la cama y poco más con un baño minúsculo. En el hotel no habia cafetería. Parecía más un hostal de una estrella.

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10

IDOYA

26 Mar 2022

·

Stayed 1 night

Todo bien. La ubicación muy buena. El personal muy amable. La habitación en muy buenas condiciones, cómoda y limpia.

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10

ivette alejandro

28 Apr 2025

·

Stayed 1 night

ubicado limpio lindo y el desayuno muy rico y variado

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10

Patti

14 Oct 2025

·

Stayed 4 nights

The hotel is in a great location with easy walks to the beach or old town. The staff were friendly and accommodating. The room was clean and more spacious than we expected. Definitely would book this one again!

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Rooms

Rooms skew small, though some upgraded options are larger or have balconies; noise from the street or neighbouring rooms is a recurring complaint and some beds were uncomfortable. Temperature control can be inconsistent, and several bathrooms feel narrow or dated.

Related guest reviews

6

john

24 Aug 2025

·

Stayed 2 nights

On arrival a very warm welcome from Daniel on reception. Water and sweets on arrival which was nice. Our room looked lovely on arrival, with a little juliette balcony onto the road. The bed, for some reason, was on wheels which meant as soon as you moved on the bed the bed moved! We resolved this by putting the hand towels underneath the wheels to stop them moving. Unfortunately at night there was a lot of noise which kept us awake. We could hear conversatiins of the couple above us until at least 3.30 AM! the furniture was bei g moved around which we heard all the time. At 5 am both mornings we were woken by two men walking down the road shouting very loudly in what seemed an effort to wake as many people up as possible. All in all a lovely hotel in appearance but we had very little sleep.

8

Daniela

12 Oct 2025

·

Stayed 4 nights

Cleaning lady did an excellent job. Property well located, but room pretty small. Breakfast average, coffee mugs dirty.

8

ILEAN

4 Jan 2024

·

Stayed 2 nights

Se sentia muy caliente la habitacion, intentamos regular la temperatura pero no permitia menos de 28 grados. Aun asi apagamos la calefacción y siempre se sentia caliente.

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10

Richard

16 Oct 2025

·

Stayed 3 nights

The Superior Twin is a great room at the corner of the building with 2 small balconies. The breakfast was one of the best we have had in Spain! We would stay here again!

8

Agnes

17 Oct 2024

·

Stayed 3 nights

Pretty good location for the price. Most areas of interest are walkable. Parking was not bad. Rooms were small and had very low and slanted ceiling. If you are a tall person you will be bumping your head. No shampoo or conditioner provided - only body gel. Staff were okay but not very warm.

10

José luis

24 Oct 2025

·

Stayed 4 nights

Todo bien solo la regadera muy incómoda no hay espacio, deberían sacar la tina, se vuelve peligrosa y resbaladiza, encima para entrar y salir hay un cristal q te obliga a moverte con peligro de resbalar

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2

Juan Luis

1 Nov 2025

·

Stayed 1 night

No había aire acondicionado funcional, y la repuesta fue abran la puerta y la ventana que ya en esta época ya debe hacer frío. El ruido afuera por abrir la ventana no deja dormir. Pedimos agua pues gastamos las dos de la nevera y que hasta el otro día no había posibilidad Perversa experiencia

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6

Carlo

28 Sept 2024

·

Stayed 2 nights

Very noisy

6

Jesper

11 Aug 2025

·

Stayed 2 nights

Fin beliggende i 2. række til vandet Super morgenmad. Der er ekstremt lydt på værelset - man kan høre ALT der foregår ude på gaden. Vi boede på 2. sal. Sengen er ekstrem dårlig - knirker og virkelig dårlig kvalitet.

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8

Giles

23 Jul 2024

·

Stayed 3 nights

Good location and friendly staff. Rooms a bit dark and pokey.

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Service

Staff are frequently described as friendly, helpful and accommodating, offering local tips and assisting with room changes. Some experienced slow room readiness or less warm interactions.

Related guest reviews

8

Roger

5 Nov 2023

·

Stayed 3 nights

Receptionist not friendly.

10

Céline

24 Dec 2025

·

Stayed 1 night

Tout était parfait accueil très chaleureux la femme à notre arrivée charmante et nous parlant en français et nous donnant d’excellents conseils. Je recommande Hôtel très bien situé .

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10

Orlando

11 Oct 2025

·

Stayed 4 nights

Great location. Friendly staff. Clean functional room. Would stay there again!

10

Reinaldo

7 Sept 2025

·

Stayed 6 nights

Llegamos y Jairo, el joven del mostrador por poco ni habla. El cuarto asignado era fatal. Además de muy pequeño, está desnivelado. Muy incómodo. Cuando bajamos a recepción, Jairo ya había terminado su turno y nos atendió Helena. Nos ganamos la lotería. Chica súper simpática y empática con nuestro reclamo. Nos prometió cambiar de habitación y la que nos dieron estaba fantástica. Helena sabe lo que quiere decir servicio al cliente y siempre nos brindó apoyo. Nos despedimos de ella dejándole saber lo agradecido que estábamos con ella y los otros compañeros que amablemente nos atendieron.

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10

louri

12 May 2024

·

Stayed 1 night

Pleasant helpful front desk . Informative about about nearby attractions and landmarks as well Luggage storage after checkout available . San Sebastián is beautiful and should have stayed longer . Just reserve your dining as certain places fully booked for 2 weeks ahead !!!

4

Christian

26 Jun 2025

·

Stayed 1 night

We arrived 14:15 and the room was not ready. We were in beach clothing and looking for a bath, but we had to go have lunch because the room was not going to be ready before 16:00 hs. Staff was polite but even so is anoying

10

Pedro José

2 Dec 2025

·

Stayed 1 night

Bien situado y personal muy amable y atento

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10

Marc

8 Oct 2025

·

Stayed 3 nights

Very nice and comfortable hotel. The location is excellent, 2 minutes from La Concha Beach. It’s an easy 10 minute walk to the old town. Hotel staff were very helpful with information and restaurant suggestions.

8

Erica

22 Sept 2025

·

Stayed 6 nights

comfortable, clean, and very convenient location. staff were a bit chilly and could have been friendlier and more proactive. but fundamentally a fine hotel.

10

Patti

14 Oct 2025

·

Stayed 4 nights

The hotel is in a great location with easy walks to the beach or old town. The staff were friendly and accommodating. The room was clean and more spacious than we expected. Definitely would book this one again!

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Location

Consistently praised central setting a short walk from La Concha Beach, the old town and transport links. Some report late-night street noise, especially with windows open.

Related guest reviews

10

Stephen

9 Aug 2025

·

Stayed 4 nights

Had a great 4 days here. Close to the beach and bars.

10

Stefan

15 Jan 2026

·

Stayed 4 nights

Mycket bra läge. Enkelt att gå från buss och tåg. Bra lägenhet trots ålder. Bra säng.

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8

Ellen

3 Sept 2025

·

Stayed 5 nights

Excellent location! Super easy walk to so many useful places like La Concha, the old town, train station, etc.

10

Amarilis

31 Oct 2025

·

Stayed 2 nights

Un hotel excelente, muy céntrico, cómodo, limpio, el desayuno exquisito. Muy cerca de la playa la concha caminando a 3 minutos. Excelente hubicación y el precio excelente. lo recomiendo 100% si vuelvo otra vez selecciono el mismo hotel. Excelente precio An excellent hotel, very central, comfortable, clean, and with an exquisite breakfast. Very close to La Concha Beach, a three-minute walk away. Excellent location and excellent price. I highly recommend it. If I return, I will choose the same hotel.

8

T

21 Sept 2025

·

Stayed 2 nights

`Excellent location for walking to Old Town and also train station

10

Tatyana

13 Oct 2024

·

Stayed 4 nights

Great stay overall. Hotel is located close to La Concha Beach and City Center.

10

MARTA

26 Mar 2025

·

Stayed 1 night

Great location, as well as the property

8

Nathalie

24 Jul 2024

·

Stayed 5 nights

Great location!

10

Marc

8 Oct 2025

·

Stayed 3 nights

Very nice and comfortable hotel. The location is excellent, 2 minutes from La Concha Beach. It’s an easy 10 minute walk to the old town. Hotel staff were very helpful with information and restaurant suggestions.

10

Joseph

20 Jul 2024

·

Stayed 2 nights

Location was fantastic. Great walking to sights, restaurants, bars and that fantastic beach. Hotel reception was very helpful in giving ideas about breakfast packs for early check out.

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Dining

Breakfast is often highlighted as delicious and varied, with fresh items noted. Recurring critiques mention hot dishes served cold or the overall selection feeling average.

Related guest reviews

6

Jeanne

20 May 2023

·

Stayed 2 nights

This is an adequate hotel in an excellent location. Our window faced an inner zone of some sort. The room is adequate. Note that blankets are in the closet and the ventilation is present but a little out of the way, so look for it. Breakfast has many selections but overall not very good. Eggs are stone cold, as are any pancake, waffle or french toast options.

8

Randi L.

24 Apr 2025

·

Stayed 3 nights

Sentralt hotell som var rent og hyggelige imøtekommende ansatte. De smilte hele tiden og var behjelpelig når vi hadde spørsmål. Veldig bra frokost med mye utvalg

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8

KOJI

25 May 2025

·

Stayed 2 nights

スタッフの方がとても親切でした。ホテルの場所もバルやコンチャ海岸が徒歩圏内で、充実した旅ができました。

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8

Eric

3 Jan 2026

·

Stayed 3 nights

Petit déjeuner copieux et délicieux

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10

Richard

16 Oct 2025

·

Stayed 3 nights

The Superior Twin is a great room at the corner of the building with 2 small balconies. The breakfast was one of the best we have had in Spain! We would stay here again!

10

Amarilis

31 Oct 2025

·

Stayed 2 nights

Un hotel excelente, muy céntrico, cómodo, limpio, el desayuno exquisito. Muy cerca de la playa la concha caminando a 3 minutos. Excelente hubicación y el precio excelente. lo recomiendo 100% si vuelvo otra vez selecciono el mismo hotel. Excelente precio An excellent hotel, very central, comfortable, clean, and with an exquisite breakfast. Very close to La Concha Beach, a three-minute walk away. Excellent location and excellent price. I highly recommend it. If I return, I will choose the same hotel.

8

Arne

25 Oct 2025

·

Stayed 2 nights

Veldig god frokost

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10

Keiko

7 Oct 2025

·

Stayed 3 nights

朝食が、美味しい。生しぼりのオレンジジュース、シャンパン最高。サラダがあれば、もっと良い。

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8

William

11 Oct 2024

·

Stayed 7 nights

All told this is an excellent Hotel at a very reasonable price. The staff is very friendly, particularly the receptionist, Helena! My only criticism was the hot food offered at breakfast—it was cold. On one occasion, the scrambled egg was fridge-cold, such a shame. This has to be mentioned.

10

Michael

22 Oct 2023

·

Stayed 2 nights

Very friendly staff! Gracias Diego, Jorge and the other members of staff i dont know the name! Hotel near the beach, restaurants and not far from the old town. Only bad thing was the breakfast: cold snd dry scramble eggs but we sorted it out with Diego!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $230	2 $407	3
4 $225	5 $323	6 $254	7 $299	8 $192	9 $330	10 $332
11	12 $165	13 $175	14 $181	15 $192	16 $261	17 $262
18 $151	19 $187	20 $187	21 $155	22 $147	23 $187	24 $204
25 $134	26 $135	27 $143	28 $159	29 $147	30 $187	31 $179

Sercotel Hotel Europa

Prices for Sercotel Hotel Europa

Monthly average prices

About this property

Location

Room options

Superior Double Room

Classic Apartment

Classic Double Room

Superior Twin Room

Superior Apartment

Family Triple Room

Classic Twin Room

Basic Room

Guest reviews of Sercotel Hotel Europa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sercotel Hotel Europa

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $385	26 $310
27 $155	28 $491	29 $370	30 $163