Is parking available at the property?

Self-parking is available on-site for a fee of EUR 27 per day. Guests must contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 7:00 AM to 11:00 AM for a fee of approximately EUR 18.5 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

Located in San Sebastián Centro, the property is within a 10-minute walk of Concha Beach and Bay of Biscay. It is approximately 0.2 km from Academia de Baile Natalia y Fermin and 0.4 km from Centro de Danza.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, which is open from June to September.

What are the policies for guests staying with children?

Children 18 years old and younger are not permitted at this adults-only property.

Axel Hotel San Sebastián - Adults Only

Average nightly price at Axel Hotel San Sebastián - Adults Only by month, last 12 months (USD)
Month	Average price
January	US$88
February	US$107
March	US$111
April	US$251
May	US$341
June	US$306
July	US$446
August	US$436
September	US$466
October	US$187
November	US$147
December	US$100

What guests think

At Axel Hotel San Sebastián - Adults Only, guests highlight modern, very clean spaces and a quiet, walkable location, while noting open-plan room designs that reduce bathroom privacy and a compact rooftop pool more suited to relaxing than swimming.

The spa and gym earn frequent praise, though some report appointment restrictions and lukewarm water or jets. Breakfast is commonly rated very good, with a few guests finding it basic. Service is widely described as friendly and helpful, though check-in can be slow and responses inconsistent at times. Overall, expect a wellness-focused adults-only stay with easy access to the city.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Spa and gym are praised; the rooftop pool is small and unheated with limited loungers, and spa access may require appointments. Parking is available but limited and paid, and several note there is no on site bar.

Related guest reviews

10

BJORN

18 Oct 2025

·

Stayed 3 nights

Very nice & and beautiful hotel in San Sebastian! Will definetly stay there again. Good breakfast, a very cool and nice SPA-pool in the basement, and a roof-top small pool on top😇

8

David

18 Aug 2024

·

Stayed 3 nights

The facilities are very nice and most staff are extremely helpful. Rooms are well kept. I enjoyed my stay. The rooftop is very nice but the pool is not for swimming and is unheated. If you are looking for a pool to get your laps in then you will be unhappy. But if you just need to chill and soak, it is perfect and often there is a self-srrve sparkling wine bottle on deck. The gym and sauna facilities are noce. You have long (15-20) min walks to old town or Gros but minutes from a nice river walk and the bridges. Parking is limited so call try to book early and call the night before. If parking is full, there is a parking lot around the corner that you can book with the Telpark app and the staff can help you with that. The parking lot is a two minute walk but a 10 to 15 min drive in traffic.

10

Juan

6 Aug 2025

·

Stayed 3 nights

Great wellness center with whirlpool, sauna, and steam room!

10

Enrico

5 Aug 2025

·

Stayed 3 nights

Ottimo hotel in posizione strategica, 10 min a piedi dalla playa e allo stesso tempo lontano dal chiasso cittadino. Colazione favolosa e internazionale. Lo staff é stato sempre super gentile , lo abbiamo molto apprezzato. Anche palestra e spa sono ottime, unica pecca secondo me é che manca la possibilità di ordinare un drink quando sei a bordo piscina ma parliamo davvero di piccolezze. Tornassi a San Sebastián , lo sceglierei senza dubbio .

Translate

6

John

7 Jun 2023

·

Stayed 2 nights

Nice hotel. 10-15 min walk to old town so nothing too taxing. Facilities good (room, spa), and pool was nice, nothing special. Only grip was parking. If you were to park in the hotel car park, it's €25 per day. However, if you are smart, you can park 5-10 min walk away for €3.60 a day (free Sunday).

10

Daniel

31 Oct 2025

·

Stayed 1 night

Great room, super friendly and informative staff. Nice spa area, great rooftop pool. Great value

10

Simon

10 Feb 2026

·

Stayed 4 nights

Friendly staff, good facilities including the spa, excellent breakfast, pretty good location.

4

NIKOLAS

27 Oct 2025

·

Stayed 2 nights

Open plan room is bad idea. No privacy in bathroom. Massive gaps might as well not have the glass door at all. Room service came at 17:00 and we left room at 10:00 , this is unacceptable. Spa and indoor pool available only by appointment unheard of. Location ok. Very bad english communication with staff.

8

Sukhjit

2 Aug 2024

·

Stayed 3 nights

Checkin was a little slow, too many arrivals and not enough staff. Gym is great, but towels are missing as is cleaning spray. Room was very good - big and well appointed. Roof top pool and loungers could have been better - messy and a bit chaotic. Overall a very good place, and within 20minutes walk of all major interest spots.

8

Deborah

19 May 2023

·

Stayed 4 nights

Lovely Hotel very clean staff friendly.Only short walk from shops, bars. The Breakfast was lovely the only thing missing is a Bar in the social area

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are consistently described as very clean and well maintained. A few mention odors or maintenance issues like smelly drains or shower leaks.

Related guest reviews

10

Lorcan

21 Aug 2025

·

Stayed 2 nights

Very clean and comfortable hotel, with helpful and friendly staff.

10

Elena

27 Nov 2023

·

Stayed 2 nights

Hotel muy céntrico, nuevo y limpio. Silencioso, desayuno muy bueno.

Translate

4

Ronald

9 Sept 2024

·

Stayed 1 night

Staff was friendly and the decor and facilities looked to be in good shape. Unfortunately, our room had a foul smell coming from the shower (which also was prone to flooding). We had arrived too late in the evening and left the following morning, so only told the staff about it when checking out, so don't know if/how this has been resolved.

10

Baptiste

3 Feb 2024

·

Stayed 4 nights

Hôtel très propre et personnel très sympathique. Le SPA est très agréable avec une amplitude horaire large.

Translate

10

Elena

25 Nov 2024

·

Stayed 3 nights

Our stay in Axel Hotel San Sebastián was great! The hotel is located in a quiet area closeby to many cafes and shops and at short walking distance to the beach. The hotel's premises were clean and modern, and we had a spacious and comfortable room. We loved the spa access included during our stay, which was an amazing added value to our holidays. We would definitley repeat!

10

Shona

30 Mar 2025

·

Stayed 1 night

Reception staff very friendly and helpful. The room very clean and to a high standard. Breakfast amazing and staff very nice. A great hotel.

10

Marc

27 May 2023

·

Stayed 3 nights

Bon accueil, propreté irréprochable, très bon petit déjeuner

Translate

10

Shannon

13 Dec 2025

·

Stayed 3 nights

Beautiful clean room, great location walking distance from shopping and dining. Lovely pool deck for lounging, and incredibly warm and helpful staff! They gave us lots of great restaurant recommendations for our travel. Would absolutely visit again!

10

Debbie

21 Jun 2024

·

Stayed 7 nights

We had a lovely time at this hotel, overall standards were excellent and the staff were lovely and v helpful. Breakfast buffet was also fantastic. Only downside was the first room we stayed in had really smelly drains so bad we had to move room. We moved to an even nicer room and the staff were helpful but it would have been better not to have happened at all.

10

Aine

10 Sept 2025

·

Stayed 7 nights

Lovely hotel, room beautiful and very quiet, staff very helpful. Good location

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Modern, stylish rooms, but many note small sizes, unusual layouts with little storage, and limited bathroom privacy due to glass or open plans. Some rooms are quiet and comfortable, though views and balconies vary and occasional noise is reported.

Related guest reviews

8

robin

18 Sept 2025

·

Stayed 1 night

Kleine kamer, een voor ons te hard matras, geen balkon. Heel leuk in gericht, schoon, luxe uitstraling. Aanrader voor een kort bezoek aan SAN Sebastiaan

Translate

4

Antonio

7 Apr 2024

·

Stayed 1 night

Room is too small. No place for luggage. Bed occupied the whole room. Had to move to a different hotel. Check out within 4 hrs . Please consider refunding my 2 days left .

6

KATRINA ROSALINE

17 Jun 2025

·

Stayed 7 nights

Didn’t really like our room. Balcony was terrible, looked out onto 2 garages with graffiti all over them. A noisy sports place and straight across the road, was a place for old age pensioners to go and do activities. But the people would come out, look up to our balcony and give dirty looks. Not friendly at all. Would never go back

8

Mai

30 Sept 2024

·

Stayed 4 nights

The property inside was clean and nice. The room was an odd shape and there wasn't much space in the bathroom to keep your toiletries. There wasn't a closet and the hangers overhung the two small drawers and fridge. Just an odd configuration and not very convenient.

8

Jan

10 Oct 2025

·

Stayed 3 nights

Great walkable hotel. Rooms great clean and lovely staff. Quirky layout tea and coffee in the rooms only negative is that if partner visits the toilet in the light and turns the light on it shines through the glass panel behind your head. Some noise from the apartment adjacent to the hotel but would stay here again

8

Yanghee

16 Oct 2025

·

Stayed 2 nights

When Europeans say "Adult Only" they actually mean couples, not friends sharing rooms. While the hotel is very nice, the rooms have glass exposed showers and bathrooms, so if you need a bit more privacy, this is not the place. And the loghts from the bathroom and shower area light up the rest of the room so be warned if you don't want to wake up your roommate in the middle of the night. Otherwise, great if you want a romantic weekend with your spouse or significant other...

6

Christopher

12 Sept 2025

·

Stayed 3 nights

Good hotel overall, pool is nice. My room in particular was very small and you couldn’t walk around the bed, which felt harsh for the high price. People were lovely, breakfast was underwhelming, so skip that and go into town.

8

Amreen

2 Oct 2023

·

Stayed 3 nights

The standard room we stayed in is incredibly small and oddly shaped. We had to move most of the furniture around in order to be able to fit our open suitcases. The room does not have many storage options like cabinets, shelves or hooks which made it hard to operate within. We were there for 3 nights so made it work however any longer and it would have been a real bother. Besides the room however, the staff were incredibly friendly, helpful and provided some great tapas and restaurant recommendations. The breakfast spread was really amazing as well! Rooftop pool area was also great, however could do with some additional umbrellas for shade. Location wise, it was a 15 min walk to the old town which was a pleasant walk by the main promenade.

4

NIKOLAS

27 Oct 2025

·

Stayed 2 nights

Open plan room is bad idea. No privacy in bathroom. Massive gaps might as well not have the glass door at all. Room service came at 17:00 and we left room at 10:00 , this is unacceptable. Spa and indoor pool available only by appointment unheard of. Location ok. Very bad english communication with staff.

6

Charles

25 Sept 2025

·

Stayed 6 nights

Single ply toilet paper; no washcloths or tissue; no streaming tv; badly designed shape of room, angles made no sense and offered no privacy between bed and bathroom. Gym was not air conditioned and they charged for extra water in the room. Staff was helpful at the front desk.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful and accommodating, often providing recommendations and occasional upgrades. A few guests experienced slow check-in, inconsistent follow-up, language barriers or billing mistakes.

Related guest reviews

4

Juan

20 Mar 2025

·

Stayed 1 night

The room and the bed were ok. However, the shower changed temperature by itself, its door did not close, making the floor a bit wet and the toilet did not work properly. On top of that the staff was not very friendly, leaning to rude. We only stayed one night, and wouldn't stay again. Its a good option if you need something close to the train station other than that, nothing special.

6

Thomas

22 Sept 2024

·

Stayed 2 nights

Everything was great but they double charged us

10

Ramon

22 Oct 2025

·

Stayed 2 nights

Clean room, nice breakfast. Front desk staff, Miriam, the best. Gave Us a good recommendation and Isidro make a Restaurant reservation. Raquel is kind of rough to be in front desk but is ok. Great stay. Recommended.

6

Lauren

26 May 2025

·

Stayed 3 nights

Staff were nice but not as proactive or helpful when had air conditioning issue that lead to living in sauna and having to call through night to turn it on. So uncomfortable stay. Hotel in general clean, simple and pleasant. A little walk away from main area and in more residential area so better if just want a home base for explore wider area.

10

Sam

26 May 2025

·

Stayed 3 nights

Great hotel but incredible staff

10

Godwin

6 Jul 2024

·

Stayed 3 nights

Hotel is fairly new. Had issues with cold water, that issue was resolved. The hotel called a cab and within minutes they arrived. On arrival the we received an upgraded room to help accommodate our luggage.(Sweet) On the morning of our departure the front desk made a breakfast bag for us to take on our early flight!!!!! Very awesome experience!!!!

10

Pauline

24 Nov 2025

·

Stayed 1 night

Second séjour dans cet hôtel, très bien situé, très propre, personnel très agréable. Nous avions oublié une poche dans la chambre, le personnel a était génial et nous l’a renvoyé par colis.

Translate

10

Josef

3 Aug 2024

·

Stayed 1 night

Very nice hotel with very friendly staff at the reception. If you come by car, it may not be easy to find a parking space near the hotel if the hotel car park is full.

10

Shannon

13 Dec 2025

·

Stayed 3 nights

Beautiful clean room, great location walking distance from shopping and dining. Lovely pool deck for lounging, and incredibly warm and helpful staff! They gave us lots of great restaurant recommendations for our travel. Would absolutely visit again!

8

Sukhjit

2 Aug 2024

·

Stayed 3 nights

Checkin was a little slow, too many arrivals and not enough staff. Gym is great, but towels are missing as is cleaning spray. Room was very good - big and well appointed. Roof top pool and loungers could have been better - messy and a bit chaotic. Overall a very good place, and within 20minutes walk of all major interest spots.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Quiet neighborhood within roughly a 10–20 minute walk to the beach and Old Town, near train/bus links and everyday amenities like a supermarket. Some find it a bit far from the main sights despite being walkable.

Related guest reviews

10

Lisa Anne

13 Apr 2025

·

Stayed 3 nights

We enjoyed our walk to Concha beach each day and felt the hotel is in a great position for us. The staff were very informative of places to visit. It was easy to get the bus from the airport and walk to the hotel

8

Hussein

26 May 2025

·

Stayed 2 nights

New hotel with good facilities, it’s a bit far from the old town it’s easy a 20-25min so probably not so convenient if you like to stay in the center. The breakfast is ok nothing too fancy! The rooms are good, modern but not great value for money vs the location!

8

David

18 Aug 2024

·

Stayed 3 nights

The facilities are very nice and most staff are extremely helpful. Rooms are well kept. I enjoyed my stay. The rooftop is very nice but the pool is not for swimming and is unheated. If you are looking for a pool to get your laps in then you will be unhappy. But if you just need to chill and soak, it is perfect and often there is a self-srrve sparkling wine bottle on deck. The gym and sauna facilities are noce. You have long (15-20) min walks to old town or Gros but minutes from a nice river walk and the bridges. Parking is limited so call try to book early and call the night before. If parking is full, there is a parking lot around the corner that you can book with the Telpark app and the staff can help you with that. The parking lot is a two minute walk but a 10 to 15 min drive in traffic.

10

Reda

26 Jul 2024

·

Stayed 2 nights

It was a great property to stay, great location, close to town. Reseptionist was great all the time. We enjoyed our short stay.

10

Pauline

17 Dec 2023

·

Stayed 1 night

Très bel hôtel, calme, à proximité de là concha, des boutiques, des restaurants. Parking disponible dans l’hôtel ou juste à côté si complet. Personnel très gentil

Translate

10

Fiona

24 May 2023

·

Stayed 3 nights

What a lovely place! It's in a great spot on a quiet street - very quick easy walk to the old town and the beach and quiet enough to get a good night's sleep. Room was clean, comfortable and modern. Will definitely go back.

10

Shannon

13 Dec 2025

·

Stayed 3 nights

Beautiful clean room, great location walking distance from shopping and dining. Lovely pool deck for lounging, and incredibly warm and helpful staff! They gave us lots of great restaurant recommendations for our travel. Would absolutely visit again!

8

Ingrid

10 Aug 2024

·

Stayed 7 nights

Hotel is modern and clean, staff friendly and helpful; nice breakfast buffet. Direct surroundings not so attractive but nicer quarters nearby. Beach 10/15 minute walk. No public transport to old town, but taxis easy to get.

10

Colleen

3 May 2025

·

Stayed 3 nights

Excellent hotel. It’s an LBGTQ+ friendly chain but they welcome everyone. We loved our stay. The location is great, walkable to many bars & restaurants as well as the beach and old town. There’s a nice grocery store just down the street. Parking is 26 Euros a night. We would stay there again in a heart beat.

10

Adam

22 Oct 2025

·

Stayed 8 nights

Conveniently located and very walkable to city.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality, variety and good coffee, though a few found it basic or underwhelming. Several reviews note the lack of an on site bar.

Related guest reviews

8

Ian

17 Aug 2025

·

Stayed 2 nights

Nice stay ,think a bar would help. Breakfast room could easily accommodate an evening bar, otherwise an excellent stay

10

Adam James

10 May 2023

·

Stayed 4 nights

Super hotel. Great facilities. Clean and modern. Breakfast was lovely, served with fresh coffee of your choice. Gym facilities not bad and a lovely roof terrace with and small pool. Convenient location to old town (about 5 to 10 mins).

10

SUSANNE

12 Oct 2025

·

Stayed 1 night

Bra läge, fina rum med bra service. Mycket rik och god frukost.

Translate

8

Roger

22 Sept 2025

·

Stayed 1 night

Ett fint hotell med bra läge. Härligt rum med möjlighet till att få plats med packningen Stort badrum med bra dusch Ett ocharmigt och drygt bemötande En väldigt sparsam frukost med bl.a. torrt bröd

Translate

10

Shona

30 Mar 2025

·

Stayed 1 night

Reception staff very friendly and helpful. The room very clean and to a high standard. Breakfast amazing and staff very nice. A great hotel.

6

Christopher

12 Sept 2025

·

Stayed 3 nights

Good hotel overall, pool is nice. My room in particular was very small and you couldn’t walk around the bed, which felt harsh for the high price. People were lovely, breakfast was underwhelming, so skip that and go into town.

10

Simon

10 Feb 2026

·

Stayed 4 nights

Friendly staff, good facilities including the spa, excellent breakfast, pretty good location.

10

Caroline

30 Sept 2025

·

Stayed 3 nights

Absolutely loved everything about this hotel. Great location, great staff and lovely Spa. Also loved the breakfast. Would highly recommended this hotel

8

Ronnie

24 Oct 2025

·

Stayed 3 nights

Fine rom og flott utsikt fra balkong. Personalet hyggelig og frokosten var variert og god.

Translate

8

Deborah

19 May 2023

·

Stayed 4 nights

Lovely Hotel very clean staff friendly.Only short walk from shops, bars. The Breakfast was lovely the only thing missing is a Bar in the social area

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $110	6 $105	7 $238
8 $104	9 $79	10 $74	11 $68	12 $68	13 $118	14 $594
15 $58	16 $69	17 $71	18 $73	19 $74	20 $151	21 $444
22 $99	23 $72	24 $61	25 $68	26 $68	27 $99	28 $127
29 $61	30 $65

Su	Mo	Tu	We	Th	Fr	Sa
		1 $65	2 $62	3 $68	4 $91	5 $166
6 $158	7 $111	8 $65	9 $65	10 $68	11 $80	12 $96
13 $59	14 $64	15 $65	16 $63	17 $65	18 $82	19 $94
20 $63	21 $61	22 $68	23 $68	24 $75	25 $108	26 $129
27 $127	28 $123	29 $121	30 $137	31 $175

Axel Hotel San Sebastián - Adults Only

Prices for Axel Hotel San Sebastián - Adults Only

Monthly average prices

About this property

Location

Room options

Axel Single

Axel City

Axel Premium

Axel Junior Suite

Axel Premium Superior, Terrace

Axel Suite

Guest reviews of Axel Hotel San Sebastián - Adults Only

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Axel Hotel San Sebastián - Adults Only

Prices for upcoming dates

Business details