Hotel Parma

Location is good and the facilities adequate. Do not use the nominated car park it has public access and is not safe. Reviews show it has had vehicles attacked on several occasions. Our car was attacked too with the intent clearly of stealing the vehicle. Car park is 400 yards from the hotel and difficult to navigate too. Don’t waste your efforts. Park elsewhere.

The location of this hotel is unbeatable if you’re in San Sebastián to explore the culinary delights of the old town. We opted for a sea view room and it was worth every penny. Waking up to the waves crashing against the rocks, right outside our window was such a special experience. The only downside, and this did have quite a negative impact on our stay, was that the bed was so hard! I’ve stayed in some questionable hostels across Europe, I’m not too fussy about it here I sleep normally but the mattress caused me terrible back and shoulder pain. So if you require anything other than a solid, flat mattress then this may not be a great stay for you. Despite all the wonderful things about the hotel this has put us off returning to it for our next stay in San Sebastián. The staff were very helpful and friendly, the room was cleaned beautifully every day, as I said the location is brilliant (although a fair walk from the bus station if that is how you’re arriving), the showers are powerful. Really, the hotel would be perfect if they were to change the mattresses. Also, a very small note if you have thick or long hair - the hairdryer wasn’t very powerful at all so if I were to return I would bring my own. Overall it was a great stay, just unfortunately let down by an uncomfortable sleep.

Great location. Very nice and helpful staff. Nice room with plenty of hot water. Comfy beds. Would stay again but not in the same room. Such a shame about the noise from the working garage below our room (102) early morning until late evening.

Clean and great location for old town

The room was spotless, and the staff was a great pleasure to deal with. This hotel is a real surprise. Its humble aspect is contradicted by superb attentiveness and dramatic location.