Hotel RIU Garoé
$277
/ night
Avg. for November
Prices for Hotel RIU Garoé
Select dates to see prices and availability
$277
/ night
Avg. for November
Monthly average prices
Nightly prices at Hotel RIU Garoé average $197 in October, the cheapest month, and $286 in December, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $236 |
| February | $255 |
| March | $243 |
| October | $197 |
| November | $277 |
| December | $286 |
J
F
M
O
Nov · $277
N
D
Most expensive: December (~$286)
Cheapest: October (~$197)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an outdoor tennis court, and a fitness center. This hotel also features com...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an outdoor tennis court, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Rooms
Make yourself at home in one of the 190 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Location
With a stay at Hotel Riu Garoé in Puerto de la Cruz (La Paz), you'll be within a 15-minute walk of Botanical Gardens and La Paz Lookout. This family-friendly hotel is 14.9 mi (23.9 km) from Teide National Park and 0.7 mi (1.1 km) from Jardin Aquatico.
What's nearby
Botanical Gardens(0.4 miles)
La Paz Lookout(0.6 miles)
Jardin Aquatico(0.7 miles)
Sitio Litre Garden(1 miles)
Martianez Shopping Centre(1.1 miles)
San Telmo Promenade(1.2 miles)
Playa de San Telmo(1.2 miles)
Tenerife Beaches(1.2 miles)
Playa Martianez(1.2 miles)
Risco Belle Aquatic Gardens(1.3 miles)
Parque canino Taoro Can(1.3 miles)
Playa Martiánez(1.3 miles)
Lago Martianez Swimming Pools(1.3 miles)
Church of Nuestra Senora de la Pena de Francia(1.3 miles)
Casino Puerto de la Cruz(1.3 miles)
Santa Cruz de Tenerife (TFN-Tenerife North)(15.9 miles)
Tenerife South Airport (TFS)(55.6 miles)
Airport shuttle
Restaurant
Swimming pool
Non-Smoking Rooms
Tour Desk
Dry Cleaning
Location
Calle Doctor Celestino Gonzàlez Padrón 3, Puerto de la Cruz, Canary Islands, Spain
Botanical Gardens (0.4 miles)
La Paz Lookout (0.6 miles)
Jardin Aquatico (0.7 miles)
Sitio Litre Garden (1 miles)
Martianez Shopping Centre (1.1 miles)
San Telmo Promenade (1.2 miles)
Room options
6
Double Room
Room details
2 Twin Beds
Sleeps 2
269 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
6
Double Room, Balcony
Room details
2 Twin Beds
Sleeps 2
269 ft²
BalconyBalcony or PatioAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
Guest reviews of Hotel RIU Garoé
9.2
Superb
Based on 1,013 verified reviews
Who stays here?
Business
0%
Couple
68%
Family
22%
Group
5%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Hotel RIU Garoé earns praise for its spotless, modern rooms, exceptionally friendly multilingual staff, and a tranquil, residential setting slightly away from central Puerto de la Cruz, with well-kept gardens, a pleasant pool area, and generally well-regarded buffet dining.
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What guests think
Hotel RIU Garoé earns praise for its spotless, modern rooms, exceptionally friendly multilingual staff, and a tranquil, residential setting slightly away from central Puerto de la Cruz, with well-kept gardens, a pleasant pool area, and generally well-regarded buffet dining.
Several guests liked the variety, while others found some dishes bland or repetitive and noted that drinks are not included at dinner. Rooms are comfortable and spacious, though a few mentioned worn mattresses and recurring complaints about unstable Wi-Fi. Set uphill from the center with a daytime shuttle, the property offers low-key entertainment, and many rely on nearby street parking despite occasional limitations. Expect a relaxed, well-run stay with few distractions.
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AI-generated summary based on recent guest reviews
Facilities
Well-kept gardens, a pleasant pool area with bar service, and a highly praised spa stand out; entertainment is low key and the shuttle runs only during the day. Many found street parking nearby, though availability and on-site options vary.
Related guest reviews
8
Christian
Nov 22, 2023
·
Stayed 8 nights
For a 4 star, top 100 hotel in the world, there were some experiences I had with it—good and bad. Bad: the WiFi goes in and out quite a bit. Not sure if it’s just a bad connection or too many people using it at once but it has been down for multiple times during our 8 night stay. Make sure to have some shows and movies downloaded. Bad: the shower floods easily. My wife used the handheld shower head since it spread less water onto the floor than the rainfall shower head. Whole bathroom floor is soaked if you use the rainfall head. Bad: I’m not sure if it’s the hotel or if it’s because I’m American but there was no microwave anywhere in the hotel. If you got leftovers from one of the amazing restaurants down the street, you can’t heat it back up since there’s no microwave or toaster or anything of the such in the hotel. So if you go out to eat, make sure to eat it all or trash it when you’re done. Good: the spa was absolutely fantastic. Everything was priced fairly for what you get and how long you get it for. The care of the massages and spa was unbeatable. Best spa my wife and I have ever gone to. Good: although there are no microwaves in the hotel, there is breakfast buffet from 0800-1030, an outdoor bar open after that, dinner buffet from 1815-1945 or 2015-2145, and an indoor bar with live music each night at the same time. So there’s honestly no need to eat out sometimes and worry about driving or parking. Good: the staff knows multiple languages.
For a 4 star, top 100 hotel in the world, there were some experiences I had with it—good and bad. Bad: the WiFi goes in and out quite a bit. Not sure if it’s just a bad connection or too many people using it at once but it has been down for multiple times during our 8 night stay. Make sure to have some shows and movies downloaded. Bad: the shower floods easily. My wife used the handheld shower head since it spread less water onto the floor than the rainfall shower head. Whole bathroom floor is soaked if you use the rainfall head. Bad: I’m not sure if it’s the hotel or if it’s because I’m American but there was no microwave anywhere in the hotel. If you got leftovers from one of the amazing restaurants down the street, you can’t heat it back up since there’s no microwave or toaster or anything of the such in the hotel. So if you go out to eat, make sure to eat it all or trash it when you’re done. Good: the spa was absolutely fantastic. Everything was priced fairly for what you get and how long you get it for. The care of the massages and spa was unbeatable. Best spa my wife and I have ever gone to. Good: although there are no microwaves in the hotel, there is breakfast buffet from 0800-1030, an outdoor bar open after that, dinner buffet from 1815-1945 or 2015-2145, and an indoor bar with live music each night at the same time. So there’s honestly no need to eat out sometimes and worry about driving or parking. Good: the staff knows multiple languages.
10
Daniel
Jan 8, 2023
·
Stayed 5 nights
La estancia ha sido inmejorable, lo mas a destacar ha sido el trato recibido por parte de todo el servicio del hotel, desde el momento de llegar en recepción, hasta el personal del restaurante, piscina, bar, etc. El hotel tiene de todo y puedes pasar el día en el sin aburrirte. Todas las instalaciones están muy bien cuidadas y la comida que sirven en el hotel es de calidad. En resumen, un hotel fantástico gracias al personal sobretodo que trabaja en el y hacen que tu estancia sea maravillosa.
La estancia ha sido inmejorable, lo mas a destacar ha sido el trato recibido por parte de todo el servicio del hotel, desde el momento de llegar en recepción, hasta el personal del restaurante, piscina, bar, etc. El hotel tiene de todo y puedes pasar el día en el sin aburrirte. Todas las instalaciones están muy bien cuidadas y la comida que sirven en el hotel es de calidad. En resumen, un hotel fantástico gracias al personal sobretodo que trabaja en el y hacen que tu estancia sea maravillosa.
10
Paulo Roberto
Apr 7, 2024
·
Stayed 5 nights
Hotel muito confortável com todas as comunidades e entretenimento e no entanto tranquilo. Bem localizado a 5 minutos de carro até ao centro de Porto de la Cruz. Bufete de qualidade média alta e funcionários muito atenciosos.
Hotel muito confortável com todas as comunidades e entretenimento e no entanto tranquilo. Bem localizado a 5 minutos de carro até ao centro de Porto de la Cruz. Bufete de qualidade média alta e funcionários muito atenciosos.
8
Ana
Dec 12, 2023
·
Stayed 7 nights
El hotel es fantástico. La comida es estupenda y digna de un 5 estrellas. Todo lo que comimos estaba muy bueno. El servicio es muy amable y hay mucho personal para atender todas las necesidades de los clientes. Es Spa es muy bueno y estábamos solos... La única pega es que no tiene parking aunque tuvimos suerte al aparcar cerca. Por poner alguna pega, el extractor del restaurante no es muy efectivo y por la noche se llena todo de humo y el olor queda en la ropa. La animación nocturna podría mejorar aunque supongo que en verano será mejor.
El hotel es fantástico. La comida es estupenda y digna de un 5 estrellas. Todo lo que comimos estaba muy bueno. El servicio es muy amable y hay mucho personal para atender todas las necesidades de los clientes. Es Spa es muy bueno y estábamos solos... La única pega es que no tiene parking aunque tuvimos suerte al aparcar cerca. Por poner alguna pega, el extractor del restaurante no es muy efectivo y por la noche se llena todo de humo y el olor queda en la ropa. La animación nocturna podría mejorar aunque supongo que en verano será mejor.
10
Kerstin
Jan 15, 2023
·
Stayed 19,364 nights
Välskött och prisvärt hotell. All personal var mycket trevlig och hjälpsam; t ex fick vi frukosttallrik 05.30 när vi skulle på utfärd. Vårt rum var trevligt i ljust trä och med trägolv; det var rymligt med utmärkta förvaringsutrymmen. Bra att dela med väninna p g a separata sängar (intill varandra) och ordentligt privat badrum (ej schampo, hårbalsam eller hudlotion; badrockar (som försvinner dagen före avresa om man inte särskilt ber om att få behålla dem) men inga tofflor). Rent och snyggt överallt. Utmärkt frukost och middagsbuffé (middagen var, för vår smak, utmärkt tio dagar av fjorton men endast ”OK” fyra dagar, men det fanns alltid något att äta även de dagarna). Snyggt poolområde med lediga solstolar och gäst som spelade radio för större område blev genast tillsagd av personal. Trevlig poolbar/restaurang och vanlig bar. Spa finns men vi var inte där så har ingen uppfattning om det. Vi var mycket nöjda med vår vistelse och har redan bokat till nästa år.
Välskött och prisvärt hotell. All personal var mycket trevlig och hjälpsam; t ex fick vi frukosttallrik 05.30 när vi skulle på utfärd. Vårt rum var trevligt i ljust trä och med trägolv; det var rymligt med utmärkta förvaringsutrymmen. Bra att dela med väninna p g a separata sängar (intill varandra) och ordentligt privat badrum (ej schampo, hårbalsam eller hudlotion; badrockar (som försvinner dagen före avresa om man inte särskilt ber om att få behålla dem) men inga tofflor). Rent och snyggt överallt. Utmärkt frukost och middagsbuffé (middagen var, för vår smak, utmärkt tio dagar av fjorton men endast ”OK” fyra dagar, men det fanns alltid något att äta även de dagarna). Snyggt poolområde med lediga solstolar och gäst som spelade radio för större område blev genast tillsagd av personal. Trevlig poolbar/restaurang och vanlig bar. Spa finns men vi var inte där så har ingen uppfattning om det. Vi var mycket nöjda med vår vistelse och har redan bokat till nästa år.
10
Alvaro Saiz
Sep 19, 2023
·
Stayed 7 nights
El hotel es excelente en cuanto a calidad de alojamiento , buffet y servicios. Es una pena que no se aprovechen las instalaciones con ningún tipo de animación, siendo un hotel híper silencioso , hasta te tienes que poner auriculares en la piscina si escuchas algo en el movil. No le daría un 10 solo por estar excesivamente orientado a alemanes, ya que solo tiene una actuación en todo el dia y es de 20:00 a 22:00 o 22:30.
El hotel es excelente en cuanto a calidad de alojamiento , buffet y servicios. Es una pena que no se aprovechen las instalaciones con ningún tipo de animación, siendo un hotel híper silencioso , hasta te tienes que poner auriculares en la piscina si escuchas algo en el movil. No le daría un 10 solo por estar excesivamente orientado a alemanes, ya que solo tiene una actuación en todo el dia y es de 20:00 a 22:00 o 22:30.
10
Mark
Oct 9, 2024
·
Stayed 6 nights
This is a very large, spacious, and beautiful setup that is away enough from the really busy part of the town, but still very reachable. Everything for our stay was excellent.
This is a very large, spacious, and beautiful setup that is away enough from the really busy part of the town, but still very reachable. Everything for our stay was excellent.
10
Kerstin
Jan 16, 2024
·
Stayed 7 nights
Vi var väldigt nöjda med vår tvåveckorsvistelse. Rymligt rum med utmärkta förvaringsutrymmen och som städades varje dag. Bra att dela med väninna (separata sängar (intill varandra) och ordentligt privat badrum). Stor balkong som även hade torkställning. Trevlig och hjälpsam personal. Hotellet ligger, i vårt tycke utmärkt, i utkanten av La Paz-området. Det är lugnt och bra som utgångspunkt för bilutfärder (nära större väg – utan att den stör – och parkeringsplatser inom maximalt något kvarter om man inte vill använda hotellets garage). Dock ska man vara medveten om att brant ner till centrala Puerto de la Cruz (fin promenad längs havet om man går en liten omväg) och svag stigning även fram till närmaste centrum med restauranger och lokalbuss (max 10 minuters promenad i lugn takt). Hotellet har shuttlebuss till och från centrum vissa tider och taxi är billigt. Glöm inte att ta med schampo, balsam och hudlotion (gick inte att få ifjol; i år var vi förberedda så vet inte men det fanns inte i badrummet). Och säg till i receptionen om ni vill få behålla badrockarna även sista natten.
Vi var väldigt nöjda med vår tvåveckorsvistelse. Rymligt rum med utmärkta förvaringsutrymmen och som städades varje dag. Bra att dela med väninna (separata sängar (intill varandra) och ordentligt privat badrum). Stor balkong som även hade torkställning. Trevlig och hjälpsam personal. Hotellet ligger, i vårt tycke utmärkt, i utkanten av La Paz-området. Det är lugnt och bra som utgångspunkt för bilutfärder (nära större väg – utan att den stör – och parkeringsplatser inom maximalt något kvarter om man inte vill använda hotellets garage). Dock ska man vara medveten om att brant ner till centrala Puerto de la Cruz (fin promenad längs havet om man går en liten omväg) och svag stigning även fram till närmaste centrum med restauranger och lokalbuss (max 10 minuters promenad i lugn takt). Hotellet har shuttlebuss till och från centrum vissa tider och taxi är billigt. Glöm inte att ta med schampo, balsam och hudlotion (gick inte att få ifjol; i år var vi förberedda så vet inte men det fanns inte i badrummet). Och säg till i receptionen om ni vill få behålla badrockarna även sista natten.
10
amice
Sep 29, 2024
·
Stayed 5 nights
Hôtel calme extrêmement propre dans quartier calme en hauteur de puerto de la cruz avec facilité de se garer gratuitement autour. Personnel très serviable, souriant et poli. Les femmes de ménages, au bar, à la piscine, à l'accueil, quelques personnels au restaurant(les dames, le petit jeune, les cuistos, le responsable). Nourriture bonne, soirées agréables. Piscine avec serviettes et coussins à disposition. Possibilité d'y aller sans vraiment d'horaires de restrictions. Hôtel très beau et très arboré. Accueil très réactif pour nous changer de chambre suite à un problème dans celle initiale. Merci pour ce très agréable et reposant séjour.
Hôtel calme extrêmement propre dans quartier calme en hauteur de puerto de la cruz avec facilité de se garer gratuitement autour. Personnel très serviable, souriant et poli. Les femmes de ménages, au bar, à la piscine, à l'accueil, quelques personnels au restaurant(les dames, le petit jeune, les cuistos, le responsable). Nourriture bonne, soirées agréables. Piscine avec serviettes et coussins à disposition. Possibilité d'y aller sans vraiment d'horaires de restrictions. Hôtel très beau et très arboré. Accueil très réactif pour nous changer de chambre suite à un problème dans celle initiale. Merci pour ce très agréable et reposant séjour.
8
Douha
Sep 25, 2025
·
Stayed 7 nights
It is a very clean resort in a beautiful neighborhood. Our room was updated and comfortable. In terms of the location, it is possible to walk to the city center within 25 min but the way back is uphill. The shuttle runs only during the day. One way taxi service is around 6 euros. We had the half board meal option. There was one buffet restaurant for all of the meals. While there was a lot of selection, the food is bland and repetitive every day. It is the same every day with minor variations. If you are staying for many days, it is better not to take the dinner. The hotel caters to mature guests. There wasn’t any music at the pool or any activities. The evening entertainment was low key. Overall, it was a nice quiet hotel in peaceful surroundings away from the center.
It is a very clean resort in a beautiful neighborhood. Our room was updated and comfortable. In terms of the location, it is possible to walk to the city center within 25 min but the way back is uphill. The shuttle runs only during the day. One way taxi service is around 6 euros. We had the half board meal option. There was one buffet restaurant for all of the meals. While there was a lot of selection, the food is bland and repetitive every day. It is the same every day with minor variations. If you are staying for many days, it is better not to take the dinner. The hotel caters to mature guests. There wasn’t any music at the pool or any activities. The evening entertainment was low key. Overall, it was a nice quiet hotel in peaceful surroundings away from the center.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently highlight very clean rooms and common areas with attentive housekeeping. A few note some aging elements or linens needing renewal.
Related guest reviews
10
Angelo
May 5, 2024
·
Stayed 4 nights
Ottima struttura, personale cortese e disponibile , stanza e locali pulitissimi . Ottimo il buffet. Da segnalare : Arrivato in Hotel a tarda Serata causa ritardo volo la reception ha fatto trovare una cena fredda in camera
Ottima struttura, personale cortese e disponibile , stanza e locali pulitissimi . Ottimo il buffet. Da segnalare : Arrivato in Hotel a tarda Serata causa ritardo volo la reception ha fatto trovare una cena fredda in camera
10
Mirja Pinto
May 4, 2025
·
Stayed 9 nights
Wunderschönes sauberes Hotel, nicht ein Makel, Kratzer oder Ähnliches. Tolle moderne Zimmer und sehr angenehmes Farbkonzept.
Wunderschönes sauberes Hotel, nicht ein Makel, Kratzer oder Ähnliches. Tolle moderne Zimmer und sehr angenehmes Farbkonzept.
8
Marco
Apr 12, 2025
·
Stayed 8 nights
Sehr ruhig gelegene Unterkunft mit leckerem Essen. In manchen Bereichen bemerkt man, dass das Hotel bereits ins Alter gekommen ist. Es sollten die Matratzen und Bademäntel dringend ausgetauscht werden.
Sehr ruhig gelegene Unterkunft mit leckerem Essen. In manchen Bereichen bemerkt man, dass das Hotel bereits ins Alter gekommen ist. Es sollten die Matratzen und Bademäntel dringend ausgetauscht werden.
10
Kerstin
Jan 15, 2023
·
Stayed 19,364 nights
Välskött och prisvärt hotell. All personal var mycket trevlig och hjälpsam; t ex fick vi frukosttallrik 05.30 när vi skulle på utfärd. Vårt rum var trevligt i ljust trä och med trägolv; det var rymligt med utmärkta förvaringsutrymmen. Bra att dela med väninna p g a separata sängar (intill varandra) och ordentligt privat badrum (ej schampo, hårbalsam eller hudlotion; badrockar (som försvinner dagen före avresa om man inte särskilt ber om att få behålla dem) men inga tofflor). Rent och snyggt överallt. Utmärkt frukost och middagsbuffé (middagen var, för vår smak, utmärkt tio dagar av fjorton men endast ”OK” fyra dagar, men det fanns alltid något att äta även de dagarna). Snyggt poolområde med lediga solstolar och gäst som spelade radio för större område blev genast tillsagd av personal. Trevlig poolbar/restaurang och vanlig bar. Spa finns men vi var inte där så har ingen uppfattning om det. Vi var mycket nöjda med vår vistelse och har redan bokat till nästa år.
Välskött och prisvärt hotell. All personal var mycket trevlig och hjälpsam; t ex fick vi frukosttallrik 05.30 när vi skulle på utfärd. Vårt rum var trevligt i ljust trä och med trägolv; det var rymligt med utmärkta förvaringsutrymmen. Bra att dela med väninna p g a separata sängar (intill varandra) och ordentligt privat badrum (ej schampo, hårbalsam eller hudlotion; badrockar (som försvinner dagen före avresa om man inte särskilt ber om att få behålla dem) men inga tofflor). Rent och snyggt överallt. Utmärkt frukost och middagsbuffé (middagen var, för vår smak, utmärkt tio dagar av fjorton men endast ”OK” fyra dagar, men det fanns alltid något att äta även de dagarna). Snyggt poolområde med lediga solstolar och gäst som spelade radio för större område blev genast tillsagd av personal. Trevlig poolbar/restaurang och vanlig bar. Spa finns men vi var inte där så har ingen uppfattning om det. Vi var mycket nöjda med vår vistelse och har redan bokat till nästa år.
10
Andrea
Jun 24, 2024
·
Stayed 3 nights
The room was very comfortable and clean, the toiletries provided were excellent and the staff was polite and helpful. Accommodations match the price, totally worth it.
The room was very comfortable and clean, the toiletries provided were excellent and the staff was polite and helpful. Accommodations match the price, totally worth it.
10
Kerstin
Jan 16, 2024
·
Stayed 7 nights
Vi var väldigt nöjda med vår tvåveckorsvistelse. Rymligt rum med utmärkta förvaringsutrymmen och som städades varje dag. Bra att dela med väninna (separata sängar (intill varandra) och ordentligt privat badrum). Stor balkong som även hade torkställning. Trevlig och hjälpsam personal. Hotellet ligger, i vårt tycke utmärkt, i utkanten av La Paz-området. Det är lugnt och bra som utgångspunkt för bilutfärder (nära större väg – utan att den stör – och parkeringsplatser inom maximalt något kvarter om man inte vill använda hotellets garage). Dock ska man vara medveten om att brant ner till centrala Puerto de la Cruz (fin promenad längs havet om man går en liten omväg) och svag stigning även fram till närmaste centrum med restauranger och lokalbuss (max 10 minuters promenad i lugn takt). Hotellet har shuttlebuss till och från centrum vissa tider och taxi är billigt. Glöm inte att ta med schampo, balsam och hudlotion (gick inte att få ifjol; i år var vi förberedda så vet inte men det fanns inte i badrummet). Och säg till i receptionen om ni vill få behålla badrockarna även sista natten.
Vi var väldigt nöjda med vår tvåveckorsvistelse. Rymligt rum med utmärkta förvaringsutrymmen och som städades varje dag. Bra att dela med väninna (separata sängar (intill varandra) och ordentligt privat badrum). Stor balkong som även hade torkställning. Trevlig och hjälpsam personal. Hotellet ligger, i vårt tycke utmärkt, i utkanten av La Paz-området. Det är lugnt och bra som utgångspunkt för bilutfärder (nära större väg – utan att den stör – och parkeringsplatser inom maximalt något kvarter om man inte vill använda hotellets garage). Dock ska man vara medveten om att brant ner till centrala Puerto de la Cruz (fin promenad längs havet om man går en liten omväg) och svag stigning även fram till närmaste centrum med restauranger och lokalbuss (max 10 minuters promenad i lugn takt). Hotellet har shuttlebuss till och från centrum vissa tider och taxi är billigt. Glöm inte att ta med schampo, balsam och hudlotion (gick inte att få ifjol; i år var vi förberedda så vet inte men det fanns inte i badrummet). Och säg till i receptionen om ni vill få behålla badrockarna även sista natten.
10
amice
Sep 29, 2024
·
Stayed 5 nights
Hôtel calme extrêmement propre dans quartier calme en hauteur de puerto de la cruz avec facilité de se garer gratuitement autour. Personnel très serviable, souriant et poli. Les femmes de ménages, au bar, à la piscine, à l'accueil, quelques personnels au restaurant(les dames, le petit jeune, les cuistos, le responsable). Nourriture bonne, soirées agréables. Piscine avec serviettes et coussins à disposition. Possibilité d'y aller sans vraiment d'horaires de restrictions. Hôtel très beau et très arboré. Accueil très réactif pour nous changer de chambre suite à un problème dans celle initiale. Merci pour ce très agréable et reposant séjour.
Hôtel calme extrêmement propre dans quartier calme en hauteur de puerto de la cruz avec facilité de se garer gratuitement autour. Personnel très serviable, souriant et poli. Les femmes de ménages, au bar, à la piscine, à l'accueil, quelques personnels au restaurant(les dames, le petit jeune, les cuistos, le responsable). Nourriture bonne, soirées agréables. Piscine avec serviettes et coussins à disposition. Possibilité d'y aller sans vraiment d'horaires de restrictions. Hôtel très beau et très arboré. Accueil très réactif pour nous changer de chambre suite à un problème dans celle initiale. Merci pour ce très agréable et reposant séjour.
8
Daniela
Jul 5, 2025
·
Stayed 6 nights
Die Zimmer sind sehr schön und sauber . Die Mitarbeiter sind überaus freundlich und hilfsbereit
Die Zimmer sind sehr schön und sauber . Die Mitarbeiter sind überaus freundlich und hilfsbereit
8
Douha
Sep 25, 2025
·
Stayed 7 nights
It is a very clean resort in a beautiful neighborhood. Our room was updated and comfortable. In terms of the location, it is possible to walk to the city center within 25 min but the way back is uphill. The shuttle runs only during the day. One way taxi service is around 6 euros. We had the half board meal option. There was one buffet restaurant for all of the meals. While there was a lot of selection, the food is bland and repetitive every day. It is the same every day with minor variations. If you are staying for many days, it is better not to take the dinner. The hotel caters to mature guests. There wasn’t any music at the pool or any activities. The evening entertainment was low key. Overall, it was a nice quiet hotel in peaceful surroundings away from the center.
It is a very clean resort in a beautiful neighborhood. Our room was updated and comfortable. In terms of the location, it is possible to walk to the city center within 25 min but the way back is uphill. The shuttle runs only during the day. One way taxi service is around 6 euros. We had the half board meal option. There was one buffet restaurant for all of the meals. While there was a lot of selection, the food is bland and repetitive every day. It is the same every day with minor variations. If you are staying for many days, it is better not to take the dinner. The hotel caters to mature guests. There wasn’t any music at the pool or any activities. The evening entertainment was low key. Overall, it was a nice quiet hotel in peaceful surroundings away from the center.
10
emmanuel
May 16, 2024
·
Stayed 6 nights
Cet hôtel mérite ses notes excellente. C'est beau, reposant, d'une propreté irréprochable, le personnel est très accueillant. Les repas de type buffet présente un large choix. Le menu est différent chaque jour et l'ensemble est de qualité. Petit point de détail: les boissons ne sont pas comprises dans le repas mais les tarifs sont très raisonnable. Assurément un très bel établissement.
Cet hôtel mérite ses notes excellente. C'est beau, reposant, d'une propreté irréprochable, le personnel est très accueillant. Les repas de type buffet présente un large choix. Le menu est différent chaque jour et l'ensemble est de qualité. Petit point de détail: les boissons ne sont pas comprises dans le repas mais les tarifs sont très raisonnable. Assurément un très bel établissement.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern, comfortable, and often spacious with balconies or views. A few guests reported worn mattresses and recurring issues with unstable Wi-Fi.
Related guest reviews
10
Christian
Jun 1, 2025
·
Stayed 7 nights
All in all it was great. Not ideal was that the mattress was pretty worn out, something I def. would not expect from a 4* star hotel. Als were the bed sheets replaced even though we did not put the card on the bed where it says we will decide...only if we put the card on the bed the sheets will be replaced. Seems like green washing if not sticking to their sustainability rules... The buffet is good - lots of choices (great bread at breakfast) and there is always something else available (dinner), just some details: - Breakfast: Orange Juice/Drinks are at about room temperature, they could at least be cooled a little bit. Scrambled eggs are tasteless/horrible! Probably stretched and at least use a bit of salt!! - Dinner: Also partly rather tasteless, simply no spices being used. Probably target audience rather people 60+ that like it less salted etc...still it could have some more flavour! (also especially as we are in spain, a paella needs to taste line a paella). Again, overall really good, pretty warm and fresh. Recommend this hotel.
All in all it was great. Not ideal was that the mattress was pretty worn out, something I def. would not expect from a 4* star hotel. Als were the bed sheets replaced even though we did not put the card on the bed where it says we will decide...only if we put the card on the bed the sheets will be replaced. Seems like green washing if not sticking to their sustainability rules... The buffet is good - lots of choices (great bread at breakfast) and there is always something else available (dinner), just some details: - Breakfast: Orange Juice/Drinks are at about room temperature, they could at least be cooled a little bit. Scrambled eggs are tasteless/horrible! Probably stretched and at least use a bit of salt!! - Dinner: Also partly rather tasteless, simply no spices being used. Probably target audience rather people 60+ that like it less salted etc...still it could have some more flavour! (also especially as we are in spain, a paella needs to taste line a paella). Again, overall really good, pretty warm and fresh. Recommend this hotel.
10
Mirja Pinto
May 4, 2025
·
Stayed 9 nights
Wunderschönes sauberes Hotel, nicht ein Makel, Kratzer oder Ähnliches. Tolle moderne Zimmer und sehr angenehmes Farbkonzept.
Wunderschönes sauberes Hotel, nicht ein Makel, Kratzer oder Ähnliches. Tolle moderne Zimmer und sehr angenehmes Farbkonzept.
8
Christian
Nov 22, 2023
·
Stayed 8 nights
For a 4 star, top 100 hotel in the world, there were some experiences I had with it—good and bad. Bad: the WiFi goes in and out quite a bit. Not sure if it’s just a bad connection or too many people using it at once but it has been down for multiple times during our 8 night stay. Make sure to have some shows and movies downloaded. Bad: the shower floods easily. My wife used the handheld shower head since it spread less water onto the floor than the rainfall shower head. Whole bathroom floor is soaked if you use the rainfall head. Bad: I’m not sure if it’s the hotel or if it’s because I’m American but there was no microwave anywhere in the hotel. If you got leftovers from one of the amazing restaurants down the street, you can’t heat it back up since there’s no microwave or toaster or anything of the such in the hotel. So if you go out to eat, make sure to eat it all or trash it when you’re done. Good: the spa was absolutely fantastic. Everything was priced fairly for what you get and how long you get it for. The care of the massages and spa was unbeatable. Best spa my wife and I have ever gone to. Good: although there are no microwaves in the hotel, there is breakfast buffet from 0800-1030, an outdoor bar open after that, dinner buffet from 1815-1945 or 2015-2145, and an indoor bar with live music each night at the same time. So there’s honestly no need to eat out sometimes and worry about driving or parking. Good: the staff knows multiple languages.
For a 4 star, top 100 hotel in the world, there were some experiences I had with it—good and bad. Bad: the WiFi goes in and out quite a bit. Not sure if it’s just a bad connection or too many people using it at once but it has been down for multiple times during our 8 night stay. Make sure to have some shows and movies downloaded. Bad: the shower floods easily. My wife used the handheld shower head since it spread less water onto the floor than the rainfall shower head. Whole bathroom floor is soaked if you use the rainfall head. Bad: I’m not sure if it’s the hotel or if it’s because I’m American but there was no microwave anywhere in the hotel. If you got leftovers from one of the amazing restaurants down the street, you can’t heat it back up since there’s no microwave or toaster or anything of the such in the hotel. So if you go out to eat, make sure to eat it all or trash it when you’re done. Good: the spa was absolutely fantastic. Everything was priced fairly for what you get and how long you get it for. The care of the massages and spa was unbeatable. Best spa my wife and I have ever gone to. Good: although there are no microwaves in the hotel, there is breakfast buffet from 0800-1030, an outdoor bar open after that, dinner buffet from 1815-1945 or 2015-2145, and an indoor bar with live music each night at the same time. So there’s honestly no need to eat out sometimes and worry about driving or parking. Good: the staff knows multiple languages.
8
Marco
Apr 12, 2025
·
Stayed 8 nights
Sehr ruhig gelegene Unterkunft mit leckerem Essen. In manchen Bereichen bemerkt man, dass das Hotel bereits ins Alter gekommen ist. Es sollten die Matratzen und Bademäntel dringend ausgetauscht werden.
Sehr ruhig gelegene Unterkunft mit leckerem Essen. In manchen Bereichen bemerkt man, dass das Hotel bereits ins Alter gekommen ist. Es sollten die Matratzen und Bademäntel dringend ausgetauscht werden.
8
David
Jan 22, 2022
·
Stayed 7 nights
This hotel is gorgeous and well maintained. We were upgraded to a better room and every single staff member was exceptionally friendly and helpful. Breakfast and dinner were included in our half-board rate. Food was top notch, better than cruise ship quality. Great mix of Spanish, German, and UK choices. The challenge was not to eat too much. Bar and wine prices were very fair (great spanish house wine 11€/bottle or slightly less). I will definately stay at other Riu hotels in the future BUT NOT THIS ONE. THERE IS AN UNFORGIVABLE PROBLEM: guests should plan on NO wifi available on the property. Connections in the room were zero. In public areas, there are so many conflicting wifi repeaters that your device will skip from bad connection to bad connection trying to connect. I was forced to do a highly interactive Zoom via mobile phone connection greatly annoying my colleagues and running over my 10gb of EU data which incurred a 20€ overage. The front desk said there will be no solutions until the building is rewired. I tried to connect using Android, Apple and Chromebook products from many different locations. If you need data at all, stay elsewhere. If you don't need data, you will be totally delighted by this hotel.
This hotel is gorgeous and well maintained. We were upgraded to a better room and every single staff member was exceptionally friendly and helpful. Breakfast and dinner were included in our half-board rate. Food was top notch, better than cruise ship quality. Great mix of Spanish, German, and UK choices. The challenge was not to eat too much. Bar and wine prices were very fair (great spanish house wine 11€/bottle or slightly less). I will definately stay at other Riu hotels in the future BUT NOT THIS ONE. THERE IS AN UNFORGIVABLE PROBLEM: guests should plan on NO wifi available on the property. Connections in the room were zero. In public areas, there are so many conflicting wifi repeaters that your device will skip from bad connection to bad connection trying to connect. I was forced to do a highly interactive Zoom via mobile phone connection greatly annoying my colleagues and running over my 10gb of EU data which incurred a 20€ overage. The front desk said there will be no solutions until the building is rewired. I tried to connect using Android, Apple and Chromebook products from many different locations. If you need data at all, stay elsewhere. If you don't need data, you will be totally delighted by this hotel.
10
Andrea
Jun 24, 2024
·
Stayed 3 nights
The room was very comfortable and clean, the toiletries provided were excellent and the staff was polite and helpful. Accommodations match the price, totally worth it.
The room was very comfortable and clean, the toiletries provided were excellent and the staff was polite and helpful. Accommodations match the price, totally worth it.
10
Armando Lopez
Apr 30, 2024
·
Stayed 4 nights
Hotel elegante con las habitaciones muy amplias
Hotel elegante con las habitaciones muy amplias
10
Kerstin
Jan 16, 2024
·
Stayed 7 nights
Vi var väldigt nöjda med vår tvåveckorsvistelse. Rymligt rum med utmärkta förvaringsutrymmen och som städades varje dag. Bra att dela med väninna (separata sängar (intill varandra) och ordentligt privat badrum). Stor balkong som även hade torkställning. Trevlig och hjälpsam personal. Hotellet ligger, i vårt tycke utmärkt, i utkanten av La Paz-området. Det är lugnt och bra som utgångspunkt för bilutfärder (nära större väg – utan att den stör – och parkeringsplatser inom maximalt något kvarter om man inte vill använda hotellets garage). Dock ska man vara medveten om att brant ner till centrala Puerto de la Cruz (fin promenad längs havet om man går en liten omväg) och svag stigning även fram till närmaste centrum med restauranger och lokalbuss (max 10 minuters promenad i lugn takt). Hotellet har shuttlebuss till och från centrum vissa tider och taxi är billigt. Glöm inte att ta med schampo, balsam och hudlotion (gick inte att få ifjol; i år var vi förberedda så vet inte men det fanns inte i badrummet). Och säg till i receptionen om ni vill få behålla badrockarna även sista natten.
Vi var väldigt nöjda med vår tvåveckorsvistelse. Rymligt rum med utmärkta förvaringsutrymmen och som städades varje dag. Bra att dela med väninna (separata sängar (intill varandra) och ordentligt privat badrum). Stor balkong som även hade torkställning. Trevlig och hjälpsam personal. Hotellet ligger, i vårt tycke utmärkt, i utkanten av La Paz-området. Det är lugnt och bra som utgångspunkt för bilutfärder (nära större väg – utan att den stör – och parkeringsplatser inom maximalt något kvarter om man inte vill använda hotellets garage). Dock ska man vara medveten om att brant ner till centrala Puerto de la Cruz (fin promenad längs havet om man går en liten omväg) och svag stigning även fram till närmaste centrum med restauranger och lokalbuss (max 10 minuters promenad i lugn takt). Hotellet har shuttlebuss till och från centrum vissa tider och taxi är billigt. Glöm inte att ta med schampo, balsam och hudlotion (gick inte att få ifjol; i år var vi förberedda så vet inte men det fanns inte i badrummet). Och säg till i receptionen om ni vill få behålla badrockarna även sista natten.
8
Alberto
Aug 1, 2023
·
Stayed 1 night
La habitación era enorme, con una terraza con vistas y reformado.
La habitación era enorme, con una terraza con vistas y reformado.
8
Douha
Sep 25, 2025
·
Stayed 7 nights
It is a very clean resort in a beautiful neighborhood. Our room was updated and comfortable. In terms of the location, it is possible to walk to the city center within 25 min but the way back is uphill. The shuttle runs only during the day. One way taxi service is around 6 euros. We had the half board meal option. There was one buffet restaurant for all of the meals. While there was a lot of selection, the food is bland and repetitive every day. It is the same every day with minor variations. If you are staying for many days, it is better not to take the dinner. The hotel caters to mature guests. There wasn’t any music at the pool or any activities. The evening entertainment was low key. Overall, it was a nice quiet hotel in peaceful surroundings away from the center.
It is a very clean resort in a beautiful neighborhood. Our room was updated and comfortable. In terms of the location, it is possible to walk to the city center within 25 min but the way back is uphill. The shuttle runs only during the day. One way taxi service is around 6 euros. We had the half board meal option. There was one buffet restaurant for all of the meals. While there was a lot of selection, the food is bland and repetitive every day. It is the same every day with minor variations. If you are staying for many days, it is better not to take the dinner. The hotel caters to mature guests. There wasn’t any music at the pool or any activities. The evening entertainment was low key. Overall, it was a nice quiet hotel in peaceful surroundings away from the center.
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AI-generated summary based on recent guest reviews
Service
Service is a clear highlight: staff are consistently described as friendly, attentive, and multilingual, with thoughtful touches like late-arrival meals or early breakfasts. Front desk and restaurant teams respond quickly to requests.
Related guest reviews
10
Angelo
May 5, 2024
·
Stayed 4 nights
Ottima struttura, personale cortese e disponibile , stanza e locali pulitissimi . Ottimo il buffet. Da segnalare : Arrivato in Hotel a tarda Serata causa ritardo volo la reception ha fatto trovare una cena fredda in camera
Ottima struttura, personale cortese e disponibile , stanza e locali pulitissimi . Ottimo il buffet. Da segnalare : Arrivato in Hotel a tarda Serata causa ritardo volo la reception ha fatto trovare una cena fredda in camera
10
Théo
Jul 21, 2025
·
Stayed 10 nights
Un séjour mémorable dans un hôtel de qualité avec du personnel vraiment attentif à satisfaire nos attentes, au top
Un séjour mémorable dans un hôtel de qualité avec du personnel vraiment attentif à satisfaire nos attentes, au top
10
Maja
Nov 19, 2023
·
Stayed 7 nights
Great restaurant food what is important when you are with little child. Big thanks to mr Marcos. It is great that they think on every detail so that your stay is really a pleasure.
Great restaurant food what is important when you are with little child. Big thanks to mr Marcos. It is great that they think on every detail so that your stay is really a pleasure.
8
Kai-Uwe
Apr 27, 2025
·
Stayed 7 nights
Das Hotel ist sehr gepflegt, Personal in jeglichem Bereich unglaublich freundlich und zuvorkommend!
Das Hotel ist sehr gepflegt, Personal in jeglichem Bereich unglaublich freundlich und zuvorkommend!
10
Serge
Feb 24, 2024
·
Nous avons adoré notre séjour très propre et personnel très dévoué
Nous avons adoré notre séjour très propre et personnel très dévoué
10
Daniel
Jan 8, 2023
·
Stayed 5 nights
La estancia ha sido inmejorable, lo mas a destacar ha sido el trato recibido por parte de todo el servicio del hotel, desde el momento de llegar en recepción, hasta el personal del restaurante, piscina, bar, etc. El hotel tiene de todo y puedes pasar el día en el sin aburrirte. Todas las instalaciones están muy bien cuidadas y la comida que sirven en el hotel es de calidad. En resumen, un hotel fantástico gracias al personal sobretodo que trabaja en el y hacen que tu estancia sea maravillosa.
La estancia ha sido inmejorable, lo mas a destacar ha sido el trato recibido por parte de todo el servicio del hotel, desde el momento de llegar en recepción, hasta el personal del restaurante, piscina, bar, etc. El hotel tiene de todo y puedes pasar el día en el sin aburrirte. Todas las instalaciones están muy bien cuidadas y la comida que sirven en el hotel es de calidad. En resumen, un hotel fantástico gracias al personal sobretodo que trabaja en el y hacen que tu estancia sea maravillosa.
10
Jean philippe christian
Jul 7, 2025
·
Stayed 10 nights
Nous avons passé un super séjour en demi pension avec un personnel formidable et une restauration de qualité. Tout est fait pour nous satisfaire. Un grand merci! Nous reviendrons sûrement
Nous avons passé un super séjour en demi pension avec un personnel formidable et une restauration de qualité. Tout est fait pour nous satisfaire. Un grand merci! Nous reviendrons sûrement
10
amice
Sep 29, 2024
·
Stayed 5 nights
Hôtel calme extrêmement propre dans quartier calme en hauteur de puerto de la cruz avec facilité de se garer gratuitement autour. Personnel très serviable, souriant et poli. Les femmes de ménages, au bar, à la piscine, à l'accueil, quelques personnels au restaurant(les dames, le petit jeune, les cuistos, le responsable). Nourriture bonne, soirées agréables. Piscine avec serviettes et coussins à disposition. Possibilité d'y aller sans vraiment d'horaires de restrictions. Hôtel très beau et très arboré. Accueil très réactif pour nous changer de chambre suite à un problème dans celle initiale. Merci pour ce très agréable et reposant séjour.
Hôtel calme extrêmement propre dans quartier calme en hauteur de puerto de la cruz avec facilité de se garer gratuitement autour. Personnel très serviable, souriant et poli. Les femmes de ménages, au bar, à la piscine, à l'accueil, quelques personnels au restaurant(les dames, le petit jeune, les cuistos, le responsable). Nourriture bonne, soirées agréables. Piscine avec serviettes et coussins à disposition. Possibilité d'y aller sans vraiment d'horaires de restrictions. Hôtel très beau et très arboré. Accueil très réactif pour nous changer de chambre suite à un problème dans celle initiale. Merci pour ce très agréable et reposant séjour.
8
Daniela
Jul 5, 2025
·
Stayed 6 nights
Die Zimmer sind sehr schön und sauber . Die Mitarbeiter sind überaus freundlich und hilfsbereit
Die Zimmer sind sehr schön und sauber . Die Mitarbeiter sind überaus freundlich und hilfsbereit
10
CARMEN DELIA
Jun 28, 2023
·
Stayed 2 nights
Ha sido un fin de semana maravilloso. Destacar la amabilidad de todo el personal del hotel.La comida excelente.Seguramente repetiremos.
Ha sido un fin de semana maravilloso. Destacar la amabilidad de todo el personal del hotel.La comida excelente.Seguramente repetiremos.
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AI-generated summary based on recent guest reviews
Location
Set in a quiet, residential area away from central Puerto de la Cruz, with an uphill walk back from town. A daytime shuttle and inexpensive taxis make access easier.
Related guest reviews
8
ENDIKA
May 17, 2025
·
Stayed 4 nights
Las instalaciones estaban bien y el personal era amable. Además la comida también estaba buena. Una de las cosas que echamos de menos fue tener algun paseo por alrededores.
Las instalaciones estaban bien y el personal era amable. Además la comida también estaba buena. Una de las cosas que echamos de menos fue tener algun paseo por alrededores.
10
Charlotte
May 27, 2025
·
Stayed 4 nights
Mi marido y yo nos quedamos en el hotel para pasar un fin de semana largo a principios de mayo. El hotel esta en perfecta condiciones, todo muy limpio y las habitaciones muy modernas. El buffet espectacular en el desayuno y en la cena y habia muchisima variedad. Todo el staff del hotel son muy amables y simpáticos y nos hicieron sentir como en casa. Lo único que nos fallo fue el tiempo que hacia un pelin de frío pero aún asi pudimos relajar. La unica pena es que no haya playa cerca!
Mi marido y yo nos quedamos en el hotel para pasar un fin de semana largo a principios de mayo. El hotel esta en perfecta condiciones, todo muy limpio y las habitaciones muy modernas. El buffet espectacular en el desayuno y en la cena y habia muchisima variedad. Todo el staff del hotel son muy amables y simpáticos y nos hicieron sentir como en casa. Lo único que nos fallo fue el tiempo que hacia un pelin de frío pero aún asi pudimos relajar. La unica pena es que no haya playa cerca!
10
Paulo Roberto
Apr 7, 2024
·
Stayed 5 nights
Hotel muito confortável com todas as comunidades e entretenimento e no entanto tranquilo. Bem localizado a 5 minutos de carro até ao centro de Porto de la Cruz. Bufete de qualidade média alta e funcionários muito atenciosos.
Hotel muito confortável com todas as comunidades e entretenimento e no entanto tranquilo. Bem localizado a 5 minutos de carro até ao centro de Porto de la Cruz. Bufete de qualidade média alta e funcionários muito atenciosos.
10
Mark
Oct 9, 2024
·
Stayed 6 nights
This is a very large, spacious, and beautiful setup that is away enough from the really busy part of the town, but still very reachable. Everything for our stay was excellent.
This is a very large, spacious, and beautiful setup that is away enough from the really busy part of the town, but still very reachable. Everything for our stay was excellent.
10
Kerstin
Jan 16, 2024
·
Stayed 7 nights
Vi var väldigt nöjda med vår tvåveckorsvistelse. Rymligt rum med utmärkta förvaringsutrymmen och som städades varje dag. Bra att dela med väninna (separata sängar (intill varandra) och ordentligt privat badrum). Stor balkong som även hade torkställning. Trevlig och hjälpsam personal. Hotellet ligger, i vårt tycke utmärkt, i utkanten av La Paz-området. Det är lugnt och bra som utgångspunkt för bilutfärder (nära större väg – utan att den stör – och parkeringsplatser inom maximalt något kvarter om man inte vill använda hotellets garage). Dock ska man vara medveten om att brant ner till centrala Puerto de la Cruz (fin promenad längs havet om man går en liten omväg) och svag stigning även fram till närmaste centrum med restauranger och lokalbuss (max 10 minuters promenad i lugn takt). Hotellet har shuttlebuss till och från centrum vissa tider och taxi är billigt. Glöm inte att ta med schampo, balsam och hudlotion (gick inte att få ifjol; i år var vi förberedda så vet inte men det fanns inte i badrummet). Och säg till i receptionen om ni vill få behålla badrockarna även sista natten.
Vi var väldigt nöjda med vår tvåveckorsvistelse. Rymligt rum med utmärkta förvaringsutrymmen och som städades varje dag. Bra att dela med väninna (separata sängar (intill varandra) och ordentligt privat badrum). Stor balkong som även hade torkställning. Trevlig och hjälpsam personal. Hotellet ligger, i vårt tycke utmärkt, i utkanten av La Paz-området. Det är lugnt och bra som utgångspunkt för bilutfärder (nära större väg – utan att den stör – och parkeringsplatser inom maximalt något kvarter om man inte vill använda hotellets garage). Dock ska man vara medveten om att brant ner till centrala Puerto de la Cruz (fin promenad längs havet om man går en liten omväg) och svag stigning även fram till närmaste centrum med restauranger och lokalbuss (max 10 minuters promenad i lugn takt). Hotellet har shuttlebuss till och från centrum vissa tider och taxi är billigt. Glöm inte att ta med schampo, balsam och hudlotion (gick inte att få ifjol; i år var vi förberedda så vet inte men det fanns inte i badrummet). Och säg till i receptionen om ni vill få behålla badrockarna även sista natten.
10
STEFANIA
Sep 24, 2024
·
Stayed 20 nights
Consiglio, ottima struttura, unica pecca un pochino fuori dal centro.
Consiglio, ottima struttura, unica pecca un pochino fuori dal centro.
10
amice
Sep 29, 2024
·
Stayed 5 nights
Hôtel calme extrêmement propre dans quartier calme en hauteur de puerto de la cruz avec facilité de se garer gratuitement autour. Personnel très serviable, souriant et poli. Les femmes de ménages, au bar, à la piscine, à l'accueil, quelques personnels au restaurant(les dames, le petit jeune, les cuistos, le responsable). Nourriture bonne, soirées agréables. Piscine avec serviettes et coussins à disposition. Possibilité d'y aller sans vraiment d'horaires de restrictions. Hôtel très beau et très arboré. Accueil très réactif pour nous changer de chambre suite à un problème dans celle initiale. Merci pour ce très agréable et reposant séjour.
Hôtel calme extrêmement propre dans quartier calme en hauteur de puerto de la cruz avec facilité de se garer gratuitement autour. Personnel très serviable, souriant et poli. Les femmes de ménages, au bar, à la piscine, à l'accueil, quelques personnels au restaurant(les dames, le petit jeune, les cuistos, le responsable). Nourriture bonne, soirées agréables. Piscine avec serviettes et coussins à disposition. Possibilité d'y aller sans vraiment d'horaires de restrictions. Hôtel très beau et très arboré. Accueil très réactif pour nous changer de chambre suite à un problème dans celle initiale. Merci pour ce très agréable et reposant séjour.
8
Javier
Mar 3, 2023
·
Stayed 2 nights
Excelente trato y disposición del personal. Habitaciones cómodas, algunas con bonitas vistas por su ubicación en altura. Se echa en falta cafetera o algún detalle de bienvenida. Ubicación muy tranquila y recomendable para descansar, no ubicado en el centro pero accesible. Por poner un pero, acostumbrado a zumo de naranja natural y café de calidad en los RIU, aquí se echa en falta. Si no fuera por ese detalle, muy recomendable el desayuno.
Excelente trato y disposición del personal. Habitaciones cómodas, algunas con bonitas vistas por su ubicación en altura. Se echa en falta cafetera o algún detalle de bienvenida. Ubicación muy tranquila y recomendable para descansar, no ubicado en el centro pero accesible. Por poner un pero, acostumbrado a zumo de naranja natural y café de calidad en los RIU, aquí se echa en falta. Si no fuera por ese detalle, muy recomendable el desayuno.
8
Terence
Jun 8, 2022
·
Stayed 6 nights
Tranquil atmosphere away from the hustle of the nearby town , but close enough to it to enjoy
Tranquil atmosphere away from the hustle of the nearby town , but close enough to it to enjoy
8
Douha
Sep 25, 2025
·
Stayed 7 nights
It is a very clean resort in a beautiful neighborhood. Our room was updated and comfortable. In terms of the location, it is possible to walk to the city center within 25 min but the way back is uphill. The shuttle runs only during the day. One way taxi service is around 6 euros. We had the half board meal option. There was one buffet restaurant for all of the meals. While there was a lot of selection, the food is bland and repetitive every day. It is the same every day with minor variations. If you are staying for many days, it is better not to take the dinner. The hotel caters to mature guests. There wasn’t any music at the pool or any activities. The evening entertainment was low key. Overall, it was a nice quiet hotel in peaceful surroundings away from the center.
It is a very clean resort in a beautiful neighborhood. Our room was updated and comfortable. In terms of the location, it is possible to walk to the city center within 25 min but the way back is uphill. The shuttle runs only during the day. One way taxi service is around 6 euros. We had the half board meal option. There was one buffet restaurant for all of the meals. While there was a lot of selection, the food is bland and repetitive every day. It is the same every day with minor variations. If you are staying for many days, it is better not to take the dinner. The hotel caters to mature guests. There wasn’t any music at the pool or any activities. The evening entertainment was low key. Overall, it was a nice quiet hotel in peaceful surroundings away from the center.
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AI-generated summary based on recent guest reviews
Dining
Buffet dining is widely praised for quality and variety at breakfast and dinner, with fair bar prices. Some guests found flavors bland or repetitive, juices not great, and noted that drinks are not included at dinner.
Related guest reviews
10
Angelo
May 5, 2024
·
Stayed 4 nights
Ottima struttura, personale cortese e disponibile , stanza e locali pulitissimi . Ottimo il buffet. Da segnalare : Arrivato in Hotel a tarda Serata causa ritardo volo la reception ha fatto trovare una cena fredda in camera
Ottima struttura, personale cortese e disponibile , stanza e locali pulitissimi . Ottimo il buffet. Da segnalare : Arrivato in Hotel a tarda Serata causa ritardo volo la reception ha fatto trovare una cena fredda in camera
10
Christian
Jun 1, 2025
·
Stayed 7 nights
All in all it was great. Not ideal was that the mattress was pretty worn out, something I def. would not expect from a 4* star hotel. Als were the bed sheets replaced even though we did not put the card on the bed where it says we will decide...only if we put the card on the bed the sheets will be replaced. Seems like green washing if not sticking to their sustainability rules... The buffet is good - lots of choices (great bread at breakfast) and there is always something else available (dinner), just some details: - Breakfast: Orange Juice/Drinks are at about room temperature, they could at least be cooled a little bit. Scrambled eggs are tasteless/horrible! Probably stretched and at least use a bit of salt!! - Dinner: Also partly rather tasteless, simply no spices being used. Probably target audience rather people 60+ that like it less salted etc...still it could have some more flavour! (also especially as we are in spain, a paella needs to taste line a paella). Again, overall really good, pretty warm and fresh. Recommend this hotel.
All in all it was great. Not ideal was that the mattress was pretty worn out, something I def. would not expect from a 4* star hotel. Als were the bed sheets replaced even though we did not put the card on the bed where it says we will decide...only if we put the card on the bed the sheets will be replaced. Seems like green washing if not sticking to their sustainability rules... The buffet is good - lots of choices (great bread at breakfast) and there is always something else available (dinner), just some details: - Breakfast: Orange Juice/Drinks are at about room temperature, they could at least be cooled a little bit. Scrambled eggs are tasteless/horrible! Probably stretched and at least use a bit of salt!! - Dinner: Also partly rather tasteless, simply no spices being used. Probably target audience rather people 60+ that like it less salted etc...still it could have some more flavour! (also especially as we are in spain, a paella needs to taste line a paella). Again, overall really good, pretty warm and fresh. Recommend this hotel.
10
Maja
Nov 19, 2023
·
Stayed 7 nights
Great restaurant food what is important when you are with little child. Big thanks to mr Marcos. It is great that they think on every detail so that your stay is really a pleasure.
Great restaurant food what is important when you are with little child. Big thanks to mr Marcos. It is great that they think on every detail so that your stay is really a pleasure.
10
Paulo Roberto
Apr 7, 2024
·
Stayed 5 nights
Hotel muito confortável com todas as comunidades e entretenimento e no entanto tranquilo. Bem localizado a 5 minutos de carro até ao centro de Porto de la Cruz. Bufete de qualidade média alta e funcionários muito atenciosos.
Hotel muito confortável com todas as comunidades e entretenimento e no entanto tranquilo. Bem localizado a 5 minutos de carro até ao centro de Porto de la Cruz. Bufete de qualidade média alta e funcionários muito atenciosos.
8
David
Jan 22, 2022
·
Stayed 7 nights
This hotel is gorgeous and well maintained. We were upgraded to a better room and every single staff member was exceptionally friendly and helpful. Breakfast and dinner were included in our half-board rate. Food was top notch, better than cruise ship quality. Great mix of Spanish, German, and UK choices. The challenge was not to eat too much. Bar and wine prices were very fair (great spanish house wine 11€/bottle or slightly less). I will definately stay at other Riu hotels in the future BUT NOT THIS ONE. THERE IS AN UNFORGIVABLE PROBLEM: guests should plan on NO wifi available on the property. Connections in the room were zero. In public areas, there are so many conflicting wifi repeaters that your device will skip from bad connection to bad connection trying to connect. I was forced to do a highly interactive Zoom via mobile phone connection greatly annoying my colleagues and running over my 10gb of EU data which incurred a 20€ overage. The front desk said there will be no solutions until the building is rewired. I tried to connect using Android, Apple and Chromebook products from many different locations. If you need data at all, stay elsewhere. If you don't need data, you will be totally delighted by this hotel.
This hotel is gorgeous and well maintained. We were upgraded to a better room and every single staff member was exceptionally friendly and helpful. Breakfast and dinner were included in our half-board rate. Food was top notch, better than cruise ship quality. Great mix of Spanish, German, and UK choices. The challenge was not to eat too much. Bar and wine prices were very fair (great spanish house wine 11€/bottle or slightly less). I will definately stay at other Riu hotels in the future BUT NOT THIS ONE. THERE IS AN UNFORGIVABLE PROBLEM: guests should plan on NO wifi available on the property. Connections in the room were zero. In public areas, there are so many conflicting wifi repeaters that your device will skip from bad connection to bad connection trying to connect. I was forced to do a highly interactive Zoom via mobile phone connection greatly annoying my colleagues and running over my 10gb of EU data which incurred a 20€ overage. The front desk said there will be no solutions until the building is rewired. I tried to connect using Android, Apple and Chromebook products from many different locations. If you need data at all, stay elsewhere. If you don't need data, you will be totally delighted by this hotel.
10
Jean philippe christian
Jul 7, 2025
·
Stayed 10 nights
Nous avons passé un super séjour en demi pension avec un personnel formidable et une restauration de qualité. Tout est fait pour nous satisfaire. Un grand merci! Nous reviendrons sûrement
Nous avons passé un super séjour en demi pension avec un personnel formidable et une restauration de qualité. Tout est fait pour nous satisfaire. Un grand merci! Nous reviendrons sûrement
8
Javier
Mar 3, 2023
·
Stayed 2 nights
Excelente trato y disposición del personal. Habitaciones cómodas, algunas con bonitas vistas por su ubicación en altura. Se echa en falta cafetera o algún detalle de bienvenida. Ubicación muy tranquila y recomendable para descansar, no ubicado en el centro pero accesible. Por poner un pero, acostumbrado a zumo de naranja natural y café de calidad en los RIU, aquí se echa en falta. Si no fuera por ese detalle, muy recomendable el desayuno.
Excelente trato y disposición del personal. Habitaciones cómodas, algunas con bonitas vistas por su ubicación en altura. Se echa en falta cafetera o algún detalle de bienvenida. Ubicación muy tranquila y recomendable para descansar, no ubicado en el centro pero accesible. Por poner un pero, acostumbrado a zumo de naranja natural y café de calidad en los RIU, aquí se echa en falta. Si no fuera por ese detalle, muy recomendable el desayuno.
8
Ariel
Sep 25, 2025
·
Stayed 14 nights
No te ponen agua o jugos en la cena para poderte vender el agua
No te ponen agua o jugos en la cena para poderte vender el agua
8
Douha
Sep 25, 2025
·
Stayed 7 nights
It is a very clean resort in a beautiful neighborhood. Our room was updated and comfortable. In terms of the location, it is possible to walk to the city center within 25 min but the way back is uphill. The shuttle runs only during the day. One way taxi service is around 6 euros. We had the half board meal option. There was one buffet restaurant for all of the meals. While there was a lot of selection, the food is bland and repetitive every day. It is the same every day with minor variations. If you are staying for many days, it is better not to take the dinner. The hotel caters to mature guests. There wasn’t any music at the pool or any activities. The evening entertainment was low key. Overall, it was a nice quiet hotel in peaceful surroundings away from the center.
It is a very clean resort in a beautiful neighborhood. Our room was updated and comfortable. In terms of the location, it is possible to walk to the city center within 25 min but the way back is uphill. The shuttle runs only during the day. One way taxi service is around 6 euros. We had the half board meal option. There was one buffet restaurant for all of the meals. While there was a lot of selection, the food is bland and repetitive every day. It is the same every day with minor variations. If you are staying for many days, it is better not to take the dinner. The hotel caters to mature guests. There wasn’t any music at the pool or any activities. The evening entertainment was low key. Overall, it was a nice quiet hotel in peaceful surroundings away from the center.
10
emmanuel
May 16, 2024
·
Stayed 6 nights
Cet hôtel mérite ses notes excellente. C'est beau, reposant, d'une propreté irréprochable, le personnel est très accueillant. Les repas de type buffet présente un large choix. Le menu est différent chaque jour et l'ensemble est de qualité. Petit point de détail: les boissons ne sont pas comprises dans le repas mais les tarifs sont très raisonnable. Assurément un très bel établissement.
Cet hôtel mérite ses notes excellente. C'est beau, reposant, d'une propreté irréprochable, le personnel est très accueillant. Les repas de type buffet présente un large choix. Le menu est différent chaque jour et l'ensemble est de qualité. Petit point de détail: les boissons ne sont pas comprises dans le repas mais les tarifs sont très raisonnable. Assurément un très bel établissement.
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AI-generated summary based on recent guest reviews
10
Julie Marie
May 15, 2026
·
Stayed 14 nights
Amazing hotel
Amazing hotel
10
Paul
Mar 21, 2026
·
Stayed 3 nights
We had an enjoyable 3 nights stay at the Rui Garoe. We had room 409 with a private balcony overlooking the pool. The room was a good size, clean and smart. Huge comfortable bed. Staff were all very welcoming and helpful, well kept grounds and we did hire a car and found a free parking space outside easily. The location is ideal, very quiet on the edge of town. There was a shuttle bus to town but had fewer seats than those waiting to go. We walked into town which took 20 minutes and was good exercise back uphill! - it's a nice route with lovely views of the coast. We also used local buses to get around and walk along the coast. Breakfast and Dinner were of a very high standard. Huge choice and lots of fresh fruit and vegetables. There were freshly cooked choices with daily changes. We don't normally like inclusive options, but this was a pleasant surprise. A couple of small grumbles, only because this is trying hard and very nearly a top quality hotel. To be able to use the safe in your room (that's already there) the charge is €2 per day - that's a first. The only other gripe is the complete absence of free drinking water around the hotel. Most guests bought water at the nearby convenience store. We would recommend the hotel and come to stay again.
We had an enjoyable 3 nights stay at the Rui Garoe. We had room 409 with a private balcony overlooking the pool. The room was a good size, clean and smart. Huge comfortable bed. Staff were all very welcoming and helpful, well kept grounds and we did hire a car and found a free parking space outside easily. The location is ideal, very quiet on the edge of town. There was a shuttle bus to town but had fewer seats than those waiting to go. We walked into town which took 20 minutes and was good exercise back uphill! - it's a nice route with lovely views of the coast. We also used local buses to get around and walk along the coast. Breakfast and Dinner were of a very high standard. Huge choice and lots of fresh fruit and vegetables. There were freshly cooked choices with daily changes. We don't normally like inclusive options, but this was a pleasant surprise. A couple of small grumbles, only because this is trying hard and very nearly a top quality hotel. To be able to use the safe in your room (that's already there) the charge is €2 per day - that's a first. The only other gripe is the complete absence of free drinking water around the hotel. Most guests bought water at the nearby convenience store. We would recommend the hotel and come to stay again.
8
Douha
Sep 25, 2025
·
Stayed 7 nights
It is a very clean resort in a beautiful neighborhood. Our room was updated and comfortable. In terms of the location, it is possible to walk to the city center within 25 min but the way back is uphill. The shuttle runs only during the day. One way taxi service is around 6 euros. We had the half board meal option. There was one buffet restaurant for all of the meals. While there was a lot of selection, the food is bland and repetitive every day. It is the same every day with minor variations. If you are staying for many days, it is better not to take the dinner. The hotel caters to mature guests. There wasn’t any music at the pool or any activities. The evening entertainment was low key. Overall, it was a nice quiet hotel in peaceful surroundings away from the center.
It is a very clean resort in a beautiful neighborhood. Our room was updated and comfortable. In terms of the location, it is possible to walk to the city center within 25 min but the way back is uphill. The shuttle runs only during the day. One way taxi service is around 6 euros. We had the half board meal option. There was one buffet restaurant for all of the meals. While there was a lot of selection, the food is bland and repetitive every day. It is the same every day with minor variations. If you are staying for many days, it is better not to take the dinner. The hotel caters to mature guests. There wasn’t any music at the pool or any activities. The evening entertainment was low key. Overall, it was a nice quiet hotel in peaceful surroundings away from the center.
10
Maria del Mar Velasco
Aug 7, 2025
·
Stayed 6 nights
.
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10
Christian
Jun 1, 2025
·
Stayed 7 nights
All in all it was great. Not ideal was that the mattress was pretty worn out, something I def. would not expect from a 4* star hotel. Als were the bed sheets replaced even though we did not put the card on the bed where it says we will decide...only if we put the card on the bed the sheets will be replaced. Seems like green washing if not sticking to their sustainability rules... The buffet is good - lots of choices (great bread at breakfast) and there is always something else available (dinner), just some details: - Breakfast: Orange Juice/Drinks are at about room temperature, they could at least be cooled a little bit. Scrambled eggs are tasteless/horrible! Probably stretched and at least use a bit of salt!! - Dinner: Also partly rather tasteless, simply no spices being used. Probably target audience rather people 60+ that like it less salted etc...still it could have some more flavour! (also especially as we are in spain, a paella needs to taste line a paella). Again, overall really good, pretty warm and fresh. Recommend this hotel.
All in all it was great. Not ideal was that the mattress was pretty worn out, something I def. would not expect from a 4* star hotel. Als were the bed sheets replaced even though we did not put the card on the bed where it says we will decide...only if we put the card on the bed the sheets will be replaced. Seems like green washing if not sticking to their sustainability rules... The buffet is good - lots of choices (great bread at breakfast) and there is always something else available (dinner), just some details: - Breakfast: Orange Juice/Drinks are at about room temperature, they could at least be cooled a little bit. Scrambled eggs are tasteless/horrible! Probably stretched and at least use a bit of salt!! - Dinner: Also partly rather tasteless, simply no spices being used. Probably target audience rather people 60+ that like it less salted etc...still it could have some more flavour! (also especially as we are in spain, a paella needs to taste line a paella). Again, overall really good, pretty warm and fresh. Recommend this hotel.
FAQs about Hotel RIU Garoé
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is until 11:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.
Are airport shuttle services available?
Yes, a roundtrip airport shuttle is available for a surcharge of EUR 80.00 per vehicle (one-way, maximum occupancy 7).
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including elevators and step-free entrances. However, specific details about wheelchair-accessible facilities are not provided.
What is the location of the hotel in relation to key landmarks?
The hotel is located on the boardwalk in Puerto de la Cruz, within a 15-minute walk of the Botanical Gardens and La Paz Lookout. It is approximately 0.7 mi (1.1 km) from Jardin Aquatico and 1.1 mi (1.8 km) from Sitio Litre Garden.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor heated pool. The operational hours and seasonal availability are not specified.
What are the hotel's policies for guests staying with children?
Children are allowed at the property, but specific details regarding age limits for free stays are not provided.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Puerto de la Cruz trip?
When is the best time to visit Hotel RIU Garoé in Puerto de la Cruz for fewer crowds?
If you want quieter days at Hotel RIU Garoé in Puerto de la Cruz, visit in May — demand is lowest then. Expect the hotel to be busiest in August, with demand rising sharply through the summer months.
How do room rates at Hotel RIU Garoé compare with other hotels in Puerto de la Cruz?
Hotel RIU Garoé in Puerto de la Cruz is pricier than many neighbours: its typical median comes in around $272 a night, compared with about $244 for the peer set of 17 nearby hotels, and it undercuts only 4 of those 17 properties.
What attractions and travel styles suit Hotel RIU Garoé in Puerto de la Cruz?
Hotel RIU Garoé in Puerto de la Cruz sits in the Canary Islands near the Botanical Gardens, Sitio Litre Garden and Lago Martianez Swimming Pools, making it a convenient base for sightseeing. The property also suits couples and families and aligns with themes like spa/relaxation and sports/leisure.
Prices for upcoming dates
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Prices in USD for 2 guests, updated daily.
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- 2027-01-01: 343.52856759863283USD
- 2027-01-02: 353.4350174570313USD
- 2027-01-03: 344.18537435546875USD
- 2027-01-04: 246.09492927246094USD
- 2027-01-05: 223.03566840039062USD
- 2027-01-06: 223.76787105029297USD
- 2027-01-07: 223.76787105029297USD
- 2027-01-08: 223.34793601123047USD
- 2027-01-09: 243.3547012368164USD
- 2027-01-10: 246.09492927246094USD
- 2027-01-11: 223.03566840039062USD
- 2027-01-12: 233.66360311328125USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property enforces a smart-casual dress code during dinner at the restaurant, which includes long trousers for men.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Airport shuttle fee: EUR 80.00 per vehicle (one-way, maximum occupancy 7)
- In-room safe fee: EUR 2 per day
- Spa fee: EUR 15
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Restaurant
Swimming pool
Non-Smoking Rooms
Tour Desk
Dry Cleaning
General
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Solarium
Spa & Wellness Centre
Barber/Beauty Shop
Body Treatments
Facial Treatments
Poolside Bar
Beach Sun Loungers
Fence Around Pool
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Tennis Courts
Garden
Golf Course (nearby)
Cycling
Billiards
Golf (miniature)
Playground
Hiking
Pool Outdoor
Outdoor heated pool
Live Music
Bicycle Tour Information
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Parking
Airport shuttle
Internet
Free Wi-Fi