Is parking available at the property?

Yes, self-parking is available on-site for a fee of AUD 10.00 per night. Parking is limited, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available for a fee, approximately AUD 32 for adults and AUD 15 for children. Breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 9:00 PM, and check-out is by 10:00 AM. Guests planning to arrive outside of normal check-in hours must contact the property at least 24 hours before arrival for arrangements.

What accessibility features does the property offer for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The property is located in the heart of Port Macquarie, just steps from St Thomas Anglican Church and Port Macquarie Courthouse. It is approximately 0.2 miles from Port Macquarie Museum and 0.3 miles from Glasshouse Cultural Centre.

Does the property have a swimming pool?

Yes, the property features an outdoor heated pool, which is seasonal. The operational hours are not specified.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers cribs for infants at a fee of AUD 10.00 per night and rollaway beds at a fee of AUD 30.00 per night. Advance request is required for availability.

Mercure Centro Port Macquarie - 4 Star Hotel

Average nightly price at Mercure Centro Port Macquarie by month, last 12 months (USD)
Month	Average price
January	US$206
February	US$147
March	US$148
April	US$163
May	US$154
June	US$142
July	US$143
August	US$149
September	US$145
October	US$168
November	US$151
December	US$208

What guests think

At Mercure Centro Port Macquarie, travellers consistently praise the central, walkable location and generally friendly, helpful staff, while feedback on rooms, facilities, and dining is more mixed, with highlights alongside several recurring maintenance and service frustrations.

Guests like the heated pool, on-site restaurant, and secure undercover parking, though parking is paid and a single elevator can mean waits. Rooms are often clean and comfortable or spacious, but some feel dated, have small or cramped bathrooms, limited views, noise, or maintenance issues such as mould, leaks, or temperamental heating and hot water. Breakfast and dining draw mixed reactions, ranging from tasty meals and solid buffets to understocked service, confusing coffee charges, and poor value. Expect a practical stay, but plan for paid parking and variable breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Heated pool and an on-site restaurant are appreciated. Secure undercover parking is available for a fee, and a single elevator can cause waits at busy times.

Related guest reviews

10

Adrian

24 Feb 2026

·

Stayed 1 night

Excellent facilities, very helpful staff, close to the venue we were attending. On arrival, reception upgraded our booking to include free parking, which was much appreciated.

6

Karen

21 Apr 2024

·

Stayed 1 night

Overall the hotel was okay. There were a few issues that we found annoying and spoilt the overall experience of our stay. One was the elevator which was inadequate for the foot traffic. There are two set of stairs of which one set should be available to elevate the promblem.Two was the noise level which was unacceptabley high from a function. We will be not be staying at this hotel in the future

8

Tamara

5 Jul 2025

·

Stayed 1 night

Great location if you want to be close to shops. Friendly, helpful staff. Parking out the front was great.

8

Liv

21 Jan 2025

·

Stayed 1 night

Super fint ophold, værelset var rent og pænt. Lækker pool til vores behov og centralt hotel

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10

Rajneil

3 Jul 2025

·

Stayed 2 nights

Great location with undercover parking too (paid).

8

Jerram

4 Jun 2023

·

Stayed 1 night

Hotel room nice enough although average/small size The TVs are good because it’s easy to cast your phone to them to watch Netflix etc on your own subscription. The bathrooms are cramped but functional, good water pressure Level 2, the first above the lobby has no view (only of pool area) 1 lift which can get busy at peak times: there are 9 floors including basements it can go to. Parking is extra which isn’t made clear before you ask for it, and the spaces themselves are small so if you have a large 4wd you’ll struggle Breakfast is the highlight. $20 per person for full hot breakfast plus a comprehensive continental buffet and drinks. You won’t need lunch.

10

Stephen

21 Sept 2024

·

Stayed 1 night

Great location near the waterfront. Close to dining options and a major shopping centre. Heated pool is a nice bonus as well.

10

L. Scott

15 Jan 2024

·

Stayed 2 nights

Great hotel. Wonderful breakfast buffet. Good location. Grocery store around corner. Adequate street parking when we were there. Parking in garage for fee, $10 I think. Would stay here again

4

Sandra

6 Oct 2025

·

Stayed 1 night

Badezimmer winzig - man konnte sich kaum umdrehen - Frühstück für 4* Hotel sehr übersichtlich und Kaffee gab es nur als Kapselkaffee für alle anderen hätte man zahlen müssen! Nur 1 Aufzug, der auch vom Personal genutzt wurde - beim Frühstück ewige Wartezeiten bis der Aufzug zu nutzen war. Personal sehr freundlich und zuvorkommend! Für eine Nacht in Ordnung- längeren Urlaub würde ich nicht machen

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10

Julian

13 Oct 2024

·

Stayed 2 nights

Top location with friendly staff and great facilities.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews report clean rooms and public areas. Some guests encountered lapses such as mould in showers, stained curtains, water damage, or generally dirty rooms.

Related guest reviews

4

Stephen

1 Jan 2025

·

Stayed 3 nights

Had Breakfast on last morning there $32 each buffet poor quality and not much there . There was mould in the shower silicone

4

Kudakwashe

26 Mar 2024

·

Stayed 2 nights

Almost everything was dirty in the room. I even have pics to prove it.

10

Angelo

18 Jan 2025

·

Stayed 2 nights

Excellent location, clean & modern rooms.

8

Lisa

24 Jul 2024

·

Stayed 1 night

The property was good - a little water damage in the bathroom but overall very nice stay

8

Fiona

26 Oct 2024

·

Stayed 1 night

Not what I was expecting from Mercure. No view at all. There was what I think were air-con towers outside our room. They gave a constant high-pitched noise with the door closed. No point going onto the balcony. It was just too noisy. And because the door is closed all the time, the room was stuffy. The shower leaked from 3 places so the bathroom floor is wet and rust on the joints. And $10 for parking is rich when they had plenty of parking down there. It's Port Macquarie, not Sydney CBD. Well, sorry the review is long but I hope it helps both the hotel, and prospective travellers to decide..

10

Marietta Yco

25 Jan 2026

·

Stayed 2 nights

Clean room

8

Loic

15 Feb 2026

·

Stayed 1 night

Chambre et salle de bain très spacieuses, propre.

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10

reece

15 Nov 2023

·

Stayed 1 night

Loved the cleanliness

10

Lucy

25 Sept 2023

·

Stayed 2 nights

Great location, within walking distance to shops restaurants and the beach. Staff were lovely, room was very clean, spacious and accommodating. Highly recommend if staying in Port Mac

10

Hua

3 Jan 2025

·

Stayed 1 night

Room is clean and tidy. Great location and very friendly and helpful staff!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often comfortable and sometimes spacious, but several feel dated with small or cramped bathrooms, limited or poor views, and occasional noise. A few guests noted maintenance issues and uncomfortable beds.

Related guest reviews

10

Vicki

21 Nov 2022

·

Stayed 1 night

Our stay was comfortable at this hotel. It was the perfect location - walking distance to the main areas. The room was comfortable for a family of four.

8

Timothy

6 Dec 2023

·

Stayed 6 nights

Central location. Good sized rooms. Great staff.

10

Kara

7 Jan 2023

·

Stayed 19,363 nights

Right near the water, less than a 5 minute stroll. Room was very spacious. Room was immaculate

8

Fiona

26 Oct 2024

·

Stayed 1 night

Not what I was expecting from Mercure. No view at all. There was what I think were air-con towers outside our room. They gave a constant high-pitched noise with the door closed. No point going onto the balcony. It was just too noisy. And because the door is closed all the time, the room was stuffy. The shower leaked from 3 places so the bathroom floor is wet and rust on the joints. And $10 for parking is rich when they had plenty of parking down there. It's Port Macquarie, not Sydney CBD. Well, sorry the review is long but I hope it helps both the hotel, and prospective travellers to decide..

6

Karen

21 Apr 2024

·

Stayed 1 night

Overall the hotel was okay. There were a few issues that we found annoying and spoilt the overall experience of our stay. One was the elevator which was inadequate for the foot traffic. There are two set of stairs of which one set should be available to elevate the promblem.Two was the noise level which was unacceptabley high from a function. We will be not be staying at this hotel in the future

8

Loic

15 Feb 2026

·

Stayed 1 night

Chambre et salle de bain très spacieuses, propre.

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4

Kris

4 Jul 2023

·

Unfortunately we spent a lot of money to stay here and were extemely disappointed. The bed was uncomfortable and the shower was luke warm AT BEST! Would not recommend for the hefty price.

8

Jerram

4 Jun 2023

·

Stayed 1 night

Hotel room nice enough although average/small size The TVs are good because it’s easy to cast your phone to them to watch Netflix etc on your own subscription. The bathrooms are cramped but functional, good water pressure Level 2, the first above the lobby has no view (only of pool area) 1 lift which can get busy at peak times: there are 9 floors including basements it can go to. Parking is extra which isn’t made clear before you ask for it, and the spaces themselves are small so if you have a large 4wd you’ll struggle Breakfast is the highlight. $20 per person for full hot breakfast plus a comprehensive continental buffet and drinks. You won’t need lunch.

6

Iuliia

14 Apr 2025

·

Stayed 1 night

At 2 pm room was not ready. We were wait another half hour . The view from room was to the parking and pool . The hotel is old and needs renovation actually. Probably never back .

6

Lynn

11 Feb 2024

·

Stayed 2 nights

Booked room for 3 adults 1 child . Cups etc only for 2 . No basic plates bowels or microwave for heating baby’s food . Linen sheets and towels very thin . Had to ask for new towels that were on the floor even though room had new tiny milk delivered . Tissue box empty bin full but not emptied . Room booked said city view n partial ocean view … none of the above . Room above reception doors . Very noisey . Sorry won’t recommend or be back . So many more motels

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with smooth check-ins and occasional upgrades. However, there are reports of delays and, in one case, a confirmed booking without a room on arrival.

Related guest reviews

8

Cheryl

2 Feb 2024

·

Stayed 1 night

Had a lovely meal in the restaurant - staff really friendly and attentive! Nice quiet comfortable sleep. Left a toiletry bag in basement parking and staff arranged to deliver it to me. A good experience all in all.

6

Gheed

21 Apr 2025

·

Stayed 3 nights

Good customer service and quiet, safe property which is conveniently located. However, the rooms were below average for a 4 star hotel, in terms of cleanliness, views, and quality of furniture and amenities (which require an upgrade).

10

Adrian

24 Feb 2026

·

Stayed 1 night

Excellent facilities, very helpful staff, close to the venue we were attending. On arrival, reception upgraded our booking to include free parking, which was much appreciated.

10

Barry

10 Oct 2024

·

Stayed 1 night

Was more than expected. Staff were brilliant and very helpful after a long road trip. They went out of their way to help us, and we stayed in house to have a drinks and meals.

2

Edward

21 Nov 2024

·

Stayed 1 night

We arrived at the hotel for check-in, only to be told that no room was available, despite our confirmed reservation. This was incredibly disappointing, as we had made our booking well in advance and expected to have a room upon arrival. Due to this situation, we were unable to stay at the hotel and had to make alternative arrangements. We are extremely unhappy with the lack of service and would like to request a full refund, as we did not stay at the property at all. This experience was a major inconvenience and far below our expectations.

6

Lisa

21 Dec 2025

·

Stayed 1 night

The food options for breakfast and the service was poor. We were advised to pre-book for breakfast, which we did, but there was still not enough food for everyone. Kids pancakes, banana bread, hash browns, fresh fruit, bowls all run out. When hash browns were topped up, my husband went to get full breakfast but then eggs had run out! Then hash browns run out completely before my daughter had had breakfast. There was still an hour and half left of breakfast service at this point. Then at checkout I was charged extra for the coffee I had with breakfast- no one had advised me when we got to the breakfast area what was included and what was not- or where the free coffee was (which I’m now told was around the corner). Considering the amount of guests they had and the pre-booking of breakfast I’m surprised they couldn’t cook larger batches and provide a wider choice of food.

10

Steve

19 Jan 2023

·

Stayed 1 night

Convenient location, friendly staff.

6

Iuliia

14 Apr 2025

·

Stayed 1 night

At 2 pm room was not ready. We were wait another half hour . The view from room was to the parking and pool . The hotel is old and needs renovation actually. Probably never back .

10

Jake

14 Apr 2025

·

Stayed 1 night

Smooth check in, complimentary drink voucher for waiting for the room to be ready.

10

Hua

3 Jan 2025

·

Stayed 1 night

Room is clean and tidy. Great location and very friendly and helpful staff!

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AI-generated summary based on recent guest reviews

Location

Central and walkable to shops, restaurants, the waterfront, and the Glasshouse Theatre.

Related guest reviews

10

Kara

7 Jan 2023

·

Stayed 19,363 nights

Right near the water, less than a 5 minute stroll. Room was very spacious. Room was immaculate

8

Tamara

5 Jul 2025

·

Stayed 1 night

Great location if you want to be close to shops. Friendly, helpful staff. Parking out the front was great.

10

Seamus

27 Apr 2025

·

Stayed 2 nights

In centre of port Macquarie so very convenient.

10

Niel

5 May 2025

·

Stayed 3 nights

All good, location is excellent.

10

Rodney

9 Jul 2025

·

Stayed 1 night

really nice hotel, close to everything.

8

Julie

14 Jun 2025

·

Stayed 3 nights

Beautiful property, walking distance from everything you need

10

Ivan

1 Feb 2022

·

Stayed 2 nights

Enjoyed our stay, friendly staff at checkin. Location was in the heart of Port Macquaire within walking distance to IGA or Coles and many restaurants.

6

Nobuhisa

8 May 2025

·

Stayed 6 nights

立地が良い

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10

Stephen

21 Sept 2024

·

Stayed 1 night

Great location near the waterfront. Close to dining options and a major shopping centre. Heated pool is a nice bonus as well.

10

Elaine

8 Jun 2025

·

Stayed 1 night

We stayed here as it was within walking distance of the Glasshouse theatre. A couple of minutes walk to the theatre and a good selection of restaurants. We weren't aware that we had to pay for secure parking though, i object to paying for parking, luckily there was plenty of street parking.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and restaurant experiences are inconsistent: some praise tasty meals and good buffets, while others found breakfast understocked, quality lacking, or coffee charges unclear.

Related guest reviews

4

Stephen

1 Jan 2025

·

Stayed 3 nights

Had Breakfast on last morning there $32 each buffet poor quality and not much there . There was mould in the shower silicone

10

Wayne

22 Oct 2024

·

Stayed 1 night

Staff were very friendly and helpful, undercover parking and quiet. Buffet hot breakfast in the morning was good.

6

Bo-hao

30 Sept 2025

·

Stayed 1 night

Pros: room is quite big. The beds are comfortable and meet the expectations /standard. Cons: The breakfast is very simple one and not in line with the hotel standard. But it’s also relatively cheaper than other competitors offer. Maybe no need to include the breakfast but just the package of accommodation. The coffee cups for the breakfast are very dirty with previous stains, which is very surprising. Maybe the management has not noticed it.

6

Lisa

21 Dec 2025

·

Stayed 1 night

The food options for breakfast and the service was poor. We were advised to pre-book for breakfast, which we did, but there was still not enough food for everyone. Kids pancakes, banana bread, hash browns, fresh fruit, bowls all run out. When hash browns were topped up, my husband went to get full breakfast but then eggs had run out! Then hash browns run out completely before my daughter had had breakfast. There was still an hour and half left of breakfast service at this point. Then at checkout I was charged extra for the coffee I had with breakfast- no one had advised me when we got to the breakfast area what was included and what was not- or where the free coffee was (which I’m now told was around the corner). Considering the amount of guests they had and the pre-booking of breakfast I’m surprised they couldn’t cook larger batches and provide a wider choice of food.

8

Julie D

21 Apr 2025

·

Stayed 1 night

Great hotel fo stay on way up north. Good onsite restaurant with very helpful staff. Charlotte looked after us very well and meal was delicious. Easy under cover parking and a very comfortable room and bed. Close to beach and shops. We enjoyed our stay

8

Jerram

4 Jun 2023

·

Stayed 1 night

Hotel room nice enough although average/small size The TVs are good because it’s easy to cast your phone to them to watch Netflix etc on your own subscription. The bathrooms are cramped but functional, good water pressure Level 2, the first above the lobby has no view (only of pool area) 1 lift which can get busy at peak times: there are 9 floors including basements it can go to. Parking is extra which isn’t made clear before you ask for it, and the spaces themselves are small so if you have a large 4wd you’ll struggle Breakfast is the highlight. $20 per person for full hot breakfast plus a comprehensive continental buffet and drinks. You won’t need lunch.

8

David

14 Nov 2025

·

Stayed 1 night

very clean and comfortable room. Excellent restaurant

10

L. Scott

15 Jan 2024

·

Stayed 2 nights

Great hotel. Wonderful breakfast buffet. Good location. Grocery store around corner. Adequate street parking when we were there. Parking in garage for fee, $10 I think. Would stay here again

4

Sandra

6 Oct 2025

·

Stayed 1 night

Badezimmer winzig - man konnte sich kaum umdrehen - Frühstück für 4* Hotel sehr übersichtlich und Kaffee gab es nur als Kapselkaffee für alle anderen hätte man zahlen müssen! Nur 1 Aufzug, der auch vom Personal genutzt wurde - beim Frühstück ewige Wartezeiten bis der Aufzug zu nutzen war. Personal sehr freundlich und zuvorkommend! Für eine Nacht in Ordnung- längeren Urlaub würde ich nicht machen

Translate

8

matthew

19 Jun 2024

·

Stayed 1 night

Overall, the outdated facilities, poor service, and breakfast provided are something I don't want to remember. I had no choice but to stay here, but I cannot recommend it to others.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $220	3 $359
4 $230	5 $182	6 $182	7 $178	8 $222	9 $224	10 $223
11 $146	12 $179	13 $173	14 $199	15 $224	16 $443	17
18 $438	19 $216	20 $179	21 $233	22 $154	23 $161	24 $173
25 $134	26 $154	27 $167	28 $191	29 $187	30 $186	31 $160

Su	Mo	Tu	We	Th	Fr	Sa
1 $128	2 $140	3 $162	4 $158	5 $140	6 $158	7 $158
8 $129	9 $140	10 $158	11 $157	12 $144	13 $154	14 $161
15 $128	16 $140	17 $157	18 $158	19 $144	20 $154	21 $159
22 $132	23 $139	24 $162	25 $158	26 $140	27 $154	28 $161
29 $128	30 $138

Mercure Centro Port Macquarie

Prices for Mercure Centro Port Macquarie

Monthly average prices

About this property

Location

Room options

Superior Room, 1 Queen Bed with Sofa Bed, Balcony

Standard Room, 1 Queen Bed, Balcony

Twin Room, 1 King Bed, Balcony (Twin Available on Request)

Deluxe Room 1 King Bed with Spa and Balcony

Family Suite, 1 King Bed (Spa)

Guest reviews of Mercure Centro Port Macquarie

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Mercure Centro Port Macquarie

Prices for upcoming dates