Is parking available at the property?

Yes, complimentary on-site parking is available, but it is limited.

Are pets allowed at the property?

Pets are not allowed at the property.

What are the check-in and check-out times?

Check-in starts at 14:00 and ends at 21:00. Check-out is at 10:00. Early or late check-in/check-out may be arranged by contacting the property in advance.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including features such as step-free entrances and accessible public areas.

Where is the property located?

The property is located in Port Macquarie, near the beach, and is close to natural attractions like Kooloonbung Creek Nature Park and cultural highlights such as the Port Macquarie Museum.

What are the policies for guests staying with children?

Children are allowed at the property, but extra-person charges may apply. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property does not offer cribs or rollaway beds, and no extra beds are available. Extra-person charges may apply.

Excelsior Motor Inn - Port Macquarie Accommodation

Average nightly price at Excelsior Motor Inn by month, last 12 months (USD)
Month	Average price
January	US$104
February	US$82
March	US$84
April	US$83
May	US$84
June	US$84
July	US$82
August	US$84
September	US$77
October	US$82
November	US$80
December	US$98

What guests think

At Excelsior Motor Inn, travellers describe a no-frills, budget stay with consistently convenient, walkable location and many clean rooms, but repeatedly note very dated interiors, maintenance problems, and comfort issues that limit appeal for longer visits.

Guests frequently mention hard, springy mattresses, thin walls and noise from other occupants or traffic, plus unreliable Wi-Fi and occasional air-conditioning faults. Many appreciate friendly, helpful staff and straightforward self check-in, though some report closed reception, wrong key codes, or refund difficulties. Parking is on site but repeatedly described as tight or awkward for larger vehicles. Overall, expect a basic stopover with budget pricing and trade-offs in comfort and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available but is often tight, narrow or awkward for larger vehicles, with one review calling it hazardous; a few noted ample spaces.

Related guest reviews

4

Mervyn

3 Jan 2025

·

Stayed 1 night

The property is run down parking is hazardous

6

Bernard

22 Jul 2025

·

Stayed 1 night

Nice basic hotel. Parking for 4wd not very easy.

8

roman

16 Nov 2025

·

Stayed 2 nights

Location ideal, staff very friendly, plenty parking, needs a bit renovation.

6

Jennifer

12 Jul 2025

·

Stayed 1 night

Other occupants were noisy, drinking outside their rooms with kids running everywhere making a lot of noise. There was a resident sitting in the car park yelling out at other residents. I understand the reasoning, however I wouldn't stay here again. It was hard to park on-site, narrow parks resulting in our car being hit with neighbouring cars door. There were dirty handprints on the walls in two of our units and burn marks in the carpets.

8

Ken

15 May 2025

·

Stayed 1 night

Staff claimed I damaged a downpipe reversing into parking space. We didn't hear or feel a bump. Manager.was going to check his cctv and advise us. So far have heard nothing. We are away from home for 8 weeks and would appreciate a email from him. Ken Willick.

10

Nora

30 Nov 2025

·

Stayed 3 nights

The property was well lit up and very comfortable inside also the staff were very friendly and helpful

6

DAVID

8 Jan 2024

·

Stayed 1 night

Overpriced for the quality of room limited parking outdated room and stinky bathroom

6

David

11 Sept 2024

·

Stayed 1 night

The property was clean and had been painted recently. The room had breakfast making facilities, kettle, toaster, microwave etc. Unfortunately the bed was very hard and uncomfortable and the car parking was very tight. The grounds are very tired and run down and need a tidy up

6

GE

6 Nov 2025

·

Stayed 1 night

Overall the motel is extremely dated, car park is extremely tight only really suitable for small vehicles. The bedding was clean but could also do with a freshen up with new blankets and pillows as blankets where very old and scratchy and pillows almost no existent.

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Cleanliness

Many guests found rooms clean or spotless, but others reported stained towels, sticky carpet, musty odours or pests, indicating inconsistent standards.

Related guest reviews

8

Jason

8 Apr 2025

·

Stayed 1 night

Rooms are clean and comfortable

8

Joanne

7 Aug 2025

·

Stayed 1 night

The room was spacious and clean.Quick check in.Would definitely stay there again!

10

Peter

5 Jan 2026

·

Stayed 1 night

Spotless room

10

David

1 Aug 2025

·

Stayed 1 night

Clean, comfortable and conveniently located.

6

Jennifer

12 Jul 2025

·

Stayed 1 night

Other occupants were noisy, drinking outside their rooms with kids running everywhere making a lot of noise. There was a resident sitting in the car park yelling out at other residents. I understand the reasoning, however I wouldn't stay here again. It was hard to park on-site, narrow parks resulting in our car being hit with neighbouring cars door. There were dirty handprints on the walls in two of our units and burn marks in the carpets.

6

Jacqui

2 Nov 2025

·

Stayed 1 night

AC wasn’t working very well. Carpet felt sticky under our feet. Bathroom door needs replacing.

10

Roger

9 Oct 2025

·

Stayed 1 night

Staff welcoming and room was very clean and tidy.

2

Kevin

17 Jun 2023

·

Stayed 1 night

Appalling old bed, with broken springs, and even worse, at 8am, a barely tepid shower, not worthy of being even called cool. Add to that the cockroaches running on the bathroom bench, and overall, it was terrible.

10

Kay

18 Jan 2026

·

Stayed 1 night

Room was clean and neat. Good location and value for money.

2

Mark

15 May 2025

·

Stayed 1 night

The door to the room had to use force, lots of force to open and close the door. Towels were unclean stained from past use. The room was run down rusted, the lounge was uncomfortable and you sank into it, could only sit in it for a few minutes before you get back pain. Overall happy to leave in the morning.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are very dated and in need of renovation, with frequent reports of hard or sagging mattresses and worn furnishings. Noise travels through thin walls, Wi-Fi can be unreliable, and some units have air-conditioning or plumbing faults.

Related guest reviews

6

Fiona

22 Nov 2025

·

Stayed 1 night

Room was clean, but bed was uncomfortable, staff were pleasant

6

Owen

6 Oct 2025

·

Stayed 1 night

Older property in need of an update. You get what you pay for.

4

Rodney

5 Mar 2025

·

Stayed 1 night

internet didn't work nor did the tv very ordinary place

2

Steve

17 Oct 2024

·

Stayed 2 nights

Air con didn't work, fridge barely worked, extractor fan very noisy, WiFi very poor and dropped out all the time. The bed was very uncomfortable and hard. Poor conditions for a one night stay let alone a 2 night stay. No one available on reception after 8pm and each morning.

6

Jose

14 Aug 2023

·

Stayed 1 night

Easy to get to, clean and tidy, unfortunately the walls are paper thin but other than that it was ok

6

Selvaraj

16 Nov 2024

·

Stayed 1 night

Very old property. There is zero internet, A/C was not working, the windows were opened when we entered the room. We just pass thru from Sydney to Gold Coast, so OK to spend night here.

6

Jacqui

2 Nov 2025

·

Stayed 1 night

AC wasn’t working very well. Carpet felt sticky under our feet. Bathroom door needs replacing.

6

Adam

16 Jun 2024

·

Stayed 2 nights

The bed was a very old mattress you could feel the springs in it and the pillows were super thin

6

GE

6 Nov 2025

·

Stayed 1 night

Overall the motel is extremely dated, car park is extremely tight only really suitable for small vehicles. The bedding was clean but could also do with a freshen up with new blankets and pillows as blankets where very old and scratchy and pillows almost no existent.

6

James

9 Oct 2024

·

Stayed 1 night

Booked at short notice in peak season. Cheapest room I could find in Port Mac and it was over $200 / night for a very uncomfortable bed, in a tired room where the door showed signs of forced entry, and the heating didn’t work. The room smelled stale. There were no power points near the bed. Some signs of an effort to refresh the place, but fell short.

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly and helpful with straightforward or early check-in. However, several reviews cite closed reception, wrong key codes, booking or refund problems, and occasionally disinterested service.

Related guest reviews

4

Paul

17 Feb 2025

·

Stayed 1 night

The property manger refused to refund my in-advance payment when I was unable to use the room because the airline cancelled my afternoon flight to get there at short notice, despite phoning the establishment and informing them as soon as I had been told at the airport - while waiting to board the plane - that there was no flight. So, no flight, no arrival, but communication made with the Excelsior that the room could be rebooked for someone else, still no refund.

2

Suzanne

25 Nov 2025

·

Stayed 1 night

The room was very run down and quite 1/3 world. The staff was disinterested and more interested in childminding his child. I checked a second room to see if any better. When deciding to stay with room paid for, the air con was through the window, attached with cords, the TV did ot work, the towels were very worn, benches in disrepair. I sat in the room for 15 minutes but decided it was not of a standard in which I could stay. No use of any facilities were used. I paid the reception $20 for cleaning as I had 'sat' in the room and he said a full refurndx from Expedia would follow

4

Peter

3 Jan 2025

·

Stayed 1 night

We wanted to check in about mid-afternoon on a Thursday. Reception was closed and we had to follow instructions to get a key to open the door. Not easy, not welcoming. There was no soap to wash hands, and no tissues. On the plus side, the room was clean and the beds were comfortable. The property was old and in need of some repairs and updating.

4

Malcolm

12 Apr 2024

·

Stayed 1 night

I gave this a very poor review when they weren't available to check us in and we had to stay elsewhere. Apparently they had a computer failure, rang me and apologised, and promised a full refund. I shall wait and see.

8

Leanne

18 Jul 2025

·

Stayed 2 nights

Our stay was very pleasant, staff were very friendly

10

Nora

30 Nov 2025

·

Stayed 3 nights

The property was well lit up and very comfortable inside also the staff were very friendly and helpful

4

Eddy

5 Jan 2026

·

Stayed 1 night

It was not clean as expected and there was no remote control for airconditioner. Also the receptionist gave us a wrong PIN for keys which gave us an heart attack at midnight.

4

Tristan

19 Jun 2024

·

Stayed 1 night

They could not find our confirmed booking, till I showed them the confirmation. Otherwise walk able to town &n restaurants, A basic 3 star as would be expected.

4

Tenley

31 Dec 2022

·

Stayed 1 night

After advising the staff what time we were arriving (5.30pm) and being told that reception was open till 8pm we arrived to a closed office. We had to go out for dinner unprepared or properly dressed and then check in at 8pm

8

James

14 Feb 2025

·

Stayed 4 nights

Early check in was no problem with staff being very helpful

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AI-generated summary based on recent guest reviews

Location

Consistently praised for a central, walkable position near the CBD, river and beaches, with cafes and pubs nearby. A convenient base for getting around on foot.

Related guest reviews

10

Lynette

10 Nov 2024

·

Stayed 3 nights

Quiet, clean and near amenities

8

Bronwyn

21 Apr 2024

·

Stayed 1 night

Could walk into CBD without the traffic and noise.

10

David

1 Aug 2025

·

Stayed 1 night

Clean, comfortable and conveniently located.

10

Nathanial

20 Nov 2024

·

Stayed 1 night

Was on one of the main roads, only a 5 or so minute walk to centre of town. For the cheap price it was perfect, had a working aircon, nice shower and toilet and comfy queen bed, nothing to complain about

10

Helen

23 Mar 2025

·

Stayed 2 nights

Simple clean motel room in a quiet location Short walk to town, river & local beach

8

Michelle

12 Jun 2023

·

Stayed 2 nights

Within walking distance to main town area

6

Peter

24 Oct 2025

·

Stayed 1 night

Pretty standard motel room close to town so everything was walkable.

8

Ian

23 Aug 2023

·

Stayed 1 night

Great location, a short walk to cafes and pubs etc

8

Helen

15 Dec 2024

·

Stayed 2 nights

Although breakfast wasn’t available there was a lovely cafe at the next corner. The motel’s close to the centre of town.

10

Kay

18 Jan 2026

·

Stayed 1 night

Room was clean and neat. Good location and value for money.

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Dining

Not enough information in reviews.

Related guest reviews

8

janet

10 Mar 2023

·

Stayed 1 night

Clean. Budget friendly everything I needed. Close to beaches n restaurants

10

David

14 Aug 2025

·

Stayed 1 night

Ok for the money last minute stop over night quiet good sleep in town lots of dining options..

8

Ian

23 Aug 2023

·

Stayed 1 night

Great location, a short walk to cafes and pubs etc

8

Helen

15 Dec 2024

·

Stayed 2 nights

Although breakfast wasn’t available there was a lovely cafe at the next corner. The motel’s close to the centre of town.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $101	3 $105
4 $94	5 $94	6 $94	7 $95	8 $98	9 $97	10 $95
11 $91	12 $92	13 $96	14 $103	15 $107	16	17
18	19 $118	20 $97	21 $97	22 $97	23 $97	24 $97
25 $91	26 $92	27 $93	28 $101	29 $97	30 $97	31 $97

Su	Mo	Tu	We	Th	Fr	Sa
1 $92	2 $92	3 $92	4 $97	5 $97	6 $103	7 $97
8 $92	9 $92	10 $92	11 $97	12 $89	13 $89	14 $89
15 $97	16 $92	17 $92	18 $119	19 $89	20 $89	21 $102
22 $92	23 $92	24 $105	25 $97	26 $98	27 $97	28 $97
29 $94	30 $92

Excelsior Motor Inn

Prices for Excelsior Motor Inn

Monthly average prices

About this property

Location

Room options

Deluxe Double Room with Balcony

Family Room

Standard Double Room

Twin Room

Guest reviews of Excelsior Motor Inn

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Excelsior Motor Inn

Prices for upcoming dates