Is parking available at the hotel?

Yes, free self-parking is available on-site. Parking is limited, and no reservation is required.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 25 per pet, which may vary based on the length of stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in or late check-out may be available for a fee, subject to availability.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including accessible parking and public areas. However, specific details about room accessibility are not provided.

Where is the hotel located in relation to local attractions?

The hotel is located within a 15-minute walk of Shenandoah University and Valley Health, approximately 0.9 miles from Jim Barnett Park and 1.1 miles from Apple Blossom Mall.

What are the hotel's policies regarding children?

Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.

Candlewood Suites Winchester - Comfortable Stay

Average nightly price at Candlewood Suites Winchester by IHG by month, last 12 months (USD)
Month	Average price
January	$83
February	$83
March	$92
April	$94
May	$95
June	$94
July	$91
August	$83
September	$91
October	$116
November	$100
December	$84

What guests think

Across recent reviews, Candlewood Suites Winchester by IHG is frequently praised for clean, spacious suites with comfortable beds, practical in-room kitchens, and welcoming staff, offering good value and convenient access to nearby dining, shopping, and the interstate.

However, several guests mention strong musty or smoke odors, occasional cleanliness lapses, and noisy or hard-to-control HVAC. Parking can feel tight, and some report pullout sofa or mattress issues; breakfast is not provided, though lobby coffee is available. Overall, expect a practical, apartment-style stay with friendly service and good space.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free guest laundry is noted, and parking can feel tight for larger vehicles or when busy.

Related guest reviews

8

john

Jul 19, 2025

·

Stayed 1 night

Your front desk person was excellent. When we mentioned the smelling issue he looked and saw there were no other rooms available. He quickly went in the back and came back with a spray and a room deodorizer. That fixed the problem. Later that night I asked where the ice machine was. He said it was broken. He said he had some bagged ice in the back he gave me what I needed and all was well. Sorry I don’t remember his name. He deserves a bonus or a little recognition for all he had to put up with that night. We appreciated his service. I traveled a lot for work over 25 years so I can appreciate a check-in person/ manager who does a great job.

8

RISHU

Jun 2, 2023

·

Stayed 1 night

Nice & clean...specially full kitchen

10

Camille

Sep 2, 2024

·

Stayed 1 night

alot of amenities for the $$

8

Daren

Apr 27, 2024

·

Stayed 1 night

Pleased with the room and the setup. Nice kitchenette and desk area. Location was fine. Good value.

10

Ben

Sep 2, 2024

·

Stayed 1 night

Simple Check-in and check out. Very clean. Convenient for my trip. Free laundry and gym was a nice extra.

10

kimberlee

Dec 10, 2023

·

Stayed 1 night

Tje room.was clean a d comfortable. The staff friendly and helpful. The only problem was the parking was tight. We were pulling a trailer but we made it work.

10

Julianne

Dec 26, 2022

·

Stayed 1 night

Jennifer at the front desk was so nice and welcoming. She had our rooms ready as soon as we arrived. The beds and pillows were wonderful, rooms were quiet, and we slept well. Our dog Leo, who has anxiety issues, was very comfortable, and used the pet area outside with no problems at all. We stayed here last Christmas as well, and will continue to do so on our trips home to visit family!

10

Thomas

Nov 7, 2023

·

Stayed 1 night

What a wonderful stay we had at Candlewood Suites! At affordable price. Friendly host, helpful in many ways. Room was clean fresh, full of all the things you would want.Laundry is free for guest, just what I needed! Close to shopping and many places to eat. We will be staying here again on our way thru next year but will be looking for more of these hotels as we travel.

10

Timothy

Oct 18, 2025

·

Stayed 1 night

Parking lot was a little small, did have an odd odor in the room (wet dog)

10

Nolan

Jul 19, 2025

·

Stayed 1 night

Check in staff was awesome! Quick and convenient to lots of different restaurants and shopping is abundant. Bed was insanely comfortable and the pillows were great since most of hotels have cheap flimsy ones. Bathroom was spacious and clean. Only complaint about the stay is the shower heads themselves needs a deep clean since they had lots of calcium build up. If you need to stay in the area lay all I’d recommend this hotel and their rooms with the kitchen and such in them because you have a full size refrigerator, full size microwave, small stove top, plenty of cabinet storage, etc. Also pretty cheap in their fees. $25 per night per pet and only a $10 incidental hold. Other hotels are charging $75 per pet and $50 hold.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the hotel and rooms as clean, but recurring complaints mention musty or smoke odors and occasional lapses like hair on bedding or buildup on fixtures.

Related guest reviews

8

Kathy

Sep 6, 2025

·

Stayed 1 night

Difficult to locate. Property and room immaculate. Checkin a litt to chipper after being on road all day. Shower leverl difficult to pull up. Missed having breakfast available. Was advised of to go coffee.

10

Anthony

Jul 7, 2024

·

Stayed 2 nights

Fantastic room, clean, friendly staff, and the building smells great - the whole hotel? Is well managed, thank you for a great stay.

2

Wesley

Sep 22, 2025

·

Stayed 1 night

VERY VERY disappointed that the room had a very strong and unbearable musty/mildew smell to it.

2

Leonard

Sep 22, 2024

·

Stayed 1 night

Staff was very pleasant and nice. The hotel had a heavy musty smell to it. When we saw large amounts of visible mold in the room ac unit vents we decided to find another hotel and didn't stay.

10

Lorenzo

Nov 16, 2025

·

Stayed 2 nights

Clean rooms, great shower water pressure, friendly staff

10

Michael

Oct 27, 2024

·

Stayed 1 night

Everything was fine.. just a little bit of a funky smell, like the carpet was wet and not.washed...

2

KATHRYN

Oct 13, 2025

·

Stayed 1 night

Front desk clerk was rude and unhelpful. He would be the reason that we never stay here again. Room was not clean. This was extremely disappointing. Had they not already charged the card, we would have found an alternative option.

10

Margaret

Dec 19, 2025

·

Stayed 1 night

Desk attendant was very pleasant and room was clean and bed was comfortable. Price was great too!

8

Julie

Sep 24, 2024

·

Stayed 2 nights

There was a bit of a cigarette smell in our room and it was a nonsmoking room .

6

Robert

Jul 1, 2024

·

Stayed 1 night

Second time here. First time was great. This room smelled like mildew and the bed had hair on it. So not sure the comforter was changed.

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AI-generated summary based on recent guest reviews

Rooms

Suites are generally spacious and comfortable with useful kitchenettes and desks. Repeated downsides include loud or confusing HVAC, some worn or uncomfortable sofa beds or mattresses, and occasional noise from appliances.

Related guest reviews

10

Taylor

Sep 1, 2025

·

Stayed 2 nights

The suites we're clean and spacious. The perfect stay for a family weekend!

6

Shirley

Sep 30, 2023

·

Stayed 1 night

Our room was clean, updated and pleasant. My only issue was the refrigerator made a annoying noise every time it came on. We only needed a room but being able to make coffee was nice.

6

Susan

Apr 7, 2025

·

Stayed 2 nights

Good facilities in the room, if wanted you could cook a meal. Unfortunately the mattress was sagging in the middle which made for an uncomfortable nights sleep. We had to sleep on the edge luckily it was a king size! We found the air con control was confusing to operate, to a reasonable temperature. We would recommend this hotel, as it is easily accessible to many nearby historic attractions.

6

Steven

Oct 12, 2025

·

Stayed 1 night

Stay was fine except for couldn’t control thermostat. Too cold. AC was extremely loud. Rumbling.

8

RUTH

Nov 28, 2024

·

Stayed 1 night

Tge suite was great, tge bed was comfortable but the heating system was extrememy loud... bangs as it turned on..I was up and down all night..ive never heard such a loud clanging

8

Daniel

Aug 20, 2025

·

Stayed 2 nights

The room and cleanliness were good. The only thing was that there was no bedding for the suite’s pullout sofa. The front desk did quickly give me the bedding when asked for.

6

Brad

Nov 26, 2025

·

Stayed 1 night

Room was in good condition and the staff was courteous. We specifically selected a room with a pullout sofa to accommodate all our guests. When we opened the pull out, the mattress was unusable (nothing but springs left, no padding) and had crumbs and fruit snacks on it. There was also no bedding or pillows for the pullout. Our very tall guest ended up having to sleep curled up on the sofa.

10

diana

Mar 30, 2023

·

Stayed 1 night

Check in was smooth, room clean and plenty of space! Beds comfortable and we utilized the kitchenette. Only downside was the ac noise was louder than liked. Need earplugs.

8

Kevin

Aug 25, 2025

·

Stayed 1 night

Was clean an very spacious

10

Dina

Sep 30, 2025

·

Stayed 1 night

Nice and clean with really comfortable beds and pillows!

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AI-generated summary based on recent guest reviews

Service

Front desk service is frequently praised as friendly, helpful, and accommodating, with several staff called out by name. A few guests reported rude or unhelpful interactions.

Related guest reviews

8

john

Jul 19, 2025

·

Stayed 1 night

Your front desk person was excellent. When we mentioned the smelling issue he looked and saw there were no other rooms available. He quickly went in the back and came back with a spray and a room deodorizer. That fixed the problem. Later that night I asked where the ice machine was. He said it was broken. He said he had some bagged ice in the back he gave me what I needed and all was well. Sorry I don’t remember his name. He deserves a bonus or a little recognition for all he had to put up with that night. We appreciated his service. I traveled a lot for work over 25 years so I can appreciate a check-in person/ manager who does a great job.

10

Ruth

Sep 25, 2025

·

Stayed 1 night

The staff was so welcoming! It was so nice to have a friendly greeting after driving so far! The room was lovely with a comfortable bed. The location was good for going out for dinner in an unfamiliar area and being able to get in and out of the parking lot easily. I felt very safe.

10

Anne

Apr 27, 2025

·

Stayed 1 night

Booked this hotel last minute as we traveled into Virginia on a quick two day trip. The desk clerk Zulius was fantastic, extremely friendly and knowledgeable. The rooms were very updated, clean and comfortable. I would definitely stay here again.

10

Tiffany

Apr 21, 2025

·

Stayed 1 night

Julius was an absolute pleasure! Very kind and helpful from check-in to requests. :)

8

Victor K

Sep 17, 2025

·

Stayed 1 night

2 ladies at the front desk were great while the over-night man was ok at best. No restaurants within sight but looked online and found a great mexican restaurant within a couple of miles. We could park very close to the door and felt safe since there was little around close. Room was fine and sleep was good and quiet.

8

Willie

Jul 11, 2025

·

Stayed 2 nights

the experience was comforting. staff exuded courteous service and professionalism.

2

KATHRYN

Oct 13, 2025

·

Stayed 1 night

Front desk clerk was rude and unhelpful. He would be the reason that we never stay here again. Room was not clean. This was extremely disappointing. Had they not already charged the card, we would have found an alternative option.

10

frances c.

Sep 30, 2024

·

Stayed 1 night

I wish I could give this property 10 stars!.. Richard, at the front desk was wonderful, wonderful. The room is clean, large, bathroom was the same. Can't wait to stay here again next time through.

2

Jack

Aug 7, 2023

·

Charged me for smoking when I didn’t smoke. Also allowed other guests to come in our room while we were there. Make sure you stop at the front desk every time you come back in because your room key won’t work. Staff was very rude. I wouldn’t stay here again if it was free

10

Jannet

Oct 17, 2024

·

Stayed 2 nights

Richard who work the front desk was very professional very kind and friendly! Our room was very clean and so was the surrounding areas!

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AI-generated summary based on recent guest reviews

Location

Convenient for I-81 travel and close to restaurants and shopping; several guests felt safe and found access easy. One reviewer found the property difficult to locate.

Related guest reviews

8

Kathy

Sep 6, 2025

·

Stayed 1 night

Difficult to locate. Property and room immaculate. Checkin a litt to chipper after being on road all day. Shower leverl difficult to pull up. Missed having breakfast available. Was advised of to go coffee.

10

Ruth

Sep 25, 2025

·

Stayed 1 night

The staff was so welcoming! It was so nice to have a friendly greeting after driving so far! The room was lovely with a comfortable bed. The location was good for going out for dinner in an unfamiliar area and being able to get in and out of the parking lot easily. I felt very safe.

8

Victor K

Sep 17, 2025

·

Stayed 1 night

2 ladies at the front desk were great while the over-night man was ok at best. No restaurants within sight but looked online and found a great mexican restaurant within a couple of miles. We could park very close to the door and felt safe since there was little around close. Room was fine and sleep was good and quiet.

8

Daren

Apr 27, 2024

·

Stayed 1 night

Pleased with the room and the setup. Nice kitchenette and desk area. Location was fine. Good value.

10

Debra

Jan 31, 2025

·

Stayed 1 night

The hotel is centerly located to restaurants and the shopping mall. The room was clean and has a huge amount of space for the nightly rate. The check-in process was easy and smooth due to the friendly and cordial staff on duty.

8

Andrew

Jun 5, 2023

·

Stayed 1 night

One night stopover traveling north. This was a quick stay, but was perfect for what we needed. The front desk staff was very nice and the room we reserved was clean and spacious. We would stay again and recommend to other travelers.

10

Roseann

Apr 3, 2025

·

Stayed 1 night

Convenient to highway and close to restaurants

8

Francine

Feb 26, 2023

·

Stayed 1 night

Perfect location a couple of minutes off I-81. Some of the most comfortable beds and sheets that we enjoyed in an hotel room. Will definitely stay there again.

10

Thomas

Nov 7, 2023

·

Stayed 1 night

What a wonderful stay we had at Candlewood Suites! At affordable price. Friendly host, helpful in many ways. Room was clean fresh, full of all the things you would want.Laundry is free for guest, just what I needed! Close to shopping and many places to eat. We will be staying here again on our way thru next year but will be looking for more of these hotels as we travel.

10

Steven

Aug 31, 2025

·

Stayed 1 night

We were very happy with this hotel. We drive back and forth to New England from FL twice a year. We’ve stayed here each year for the past 2 years and have been very satisfied.

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AI-generated summary based on recent guest reviews

Dining

No complimentary breakfast is offered, though lobby coffee is available. In-room kitchens support self-catering.

Related guest reviews

10

Mark

Apr 17, 2023

·

Stayed 2 nights

Excellent place to stay for several nights. However, do yourself a favor on don’t drink the coffee in the room. Go downstairs instead.

8

Kathy

Sep 6, 2025

·

Stayed 1 night

Difficult to locate. Property and room immaculate. Checkin a litt to chipper after being on road all day. Shower leverl difficult to pull up. Missed having breakfast available. Was advised of to go coffee.

10

George

Apr 8, 2025

·

Stayed 1 night

I had a nice stay i was here on business and loved the L shape desk for me to work on my reports, the kitchen was clean everything worked, clean bathroom looked new, and the bed was very comfy.

8

RISHU

Jun 2, 2023

·

Stayed 1 night

Nice & clean...specially full kitchen

6

Susan

Apr 7, 2025

·

Stayed 2 nights

Good facilities in the room, if wanted you could cook a meal. Unfortunately the mattress was sagging in the middle which made for an uncomfortable nights sleep. We had to sleep on the edge luckily it was a king size! We found the air con control was confusing to operate, to a reasonable temperature. We would recommend this hotel, as it is easily accessible to many nearby historic attractions.

8

Daren

Apr 27, 2024

·

Stayed 1 night

Pleased with the room and the setup. Nice kitchenette and desk area. Location was fine. Good value.

10

Tad

Jun 18, 2023

·

Stayed 1 night

Clean, big. Full kitchen with cabinets, dishes, cook top, microwave, toaster, full-size fridge. Reasonable price and better room than the room I had in another IHG hotel on Long Island that cost a whole lot more.

10

diana

Mar 30, 2023

·

Stayed 1 night

Check in was smooth, room clean and plenty of space! Beds comfortable and we utilized the kitchenette. Only downside was the ac noise was louder than liked. Need earplugs.

8

Cynthia

Apr 30, 2023

·

Front desk clerk was VERY friendly and efficient. Beds were very comfortable and the entire facility was exceptionally clean. A simple complimentary breakfast selection and a light blanket in the rooms would be welcome additions. Thank you.

10

Nolan

Jul 19, 2025

·

Stayed 1 night

Check in staff was awesome! Quick and convenient to lots of different restaurants and shopping is abundant. Bed was insanely comfortable and the pillows were great since most of hotels have cheap flimsy ones. Bathroom was spacious and clean. Only complaint about the stay is the shower heads themselves needs a deep clean since they had lots of calcium build up. If you need to stay in the area lay all I’d recommend this hotel and their rooms with the kitchen and such in them because you have a full size refrigerator, full size microwave, small stove top, plenty of cabinet storage, etc. Also pretty cheap in their fees. $25 per night per pet and only a $10 incidental hold. Other hotels are charging $75 per pet and $50 hold.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $89	2 $89	3 $89	4 $88	5 $89	6 $80	7 $83
8 $71	9 $91	10 $86	11 $93	12 $86	13 $87	14 $87
15 $78	16 $89	17 $87	18 $93	19 $87	20 $86	21 $87
22 $75	23 $94	24 $94	25 $95	26 $89	27 $85	28 $80
29 $73	30 $88

Su	Mo	Tu	We	Th	Fr	Sa
		1 $83	2 $83	3 $85	4 $80	5 $80
6 $74	7 $88	8 $86	9 $87	10 $86	11 $81	12 $81
13 $71	14 $83	15 $83	16 $85	17 $87	18 $79	19 $80
20 $71	21 $85	22 $83	23 $88	24 $73	25 $70	26 $70
27 $62	28 $76	29 $77	30 $78	31 $73

Candlewood Suites Winchester by IHG

Prices for Candlewood Suites Winchester by IHG

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed (Mobility Access Tub)

Studio Suite, 2 Double Beds

Studio Suite, 1 Bedroom

Studio Suite

Studio Suite, 1 King Bed

Guest reviews of Candlewood Suites Winchester by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Candlewood Suites Winchester by IHG

Prices for upcoming dates