Leonardo Hotel Inverness

Personnel accueillant notamment la serveuse du petit déjeuner! Hôtel correct, propreté correcte, dommage pour la salle de bain qui était légèrement usée et pas de chauffage présent ! Le confort des lits était parfait pour bien se reposer Merci pour tout !

Tapis, mur & salle de bain sale! Vraiment très vieux !

Les chambres sont minuscules, impossibles de mettre un lit bebe et nos bagages. Les chambres supérieures sont simplement plus chères, beaucoup plus chères pour des tailles identiques au standard. Quand j'ai demandé pourquoi elles étaient supérieures, on m'a dit parce que vous avez 2 bouteilles d'eau à disposition... Pour 100£ de plus la nuit.... En plus, é 15h les chambres n'étaient toujours pas nettoyées après notre visite en ville.

This hotel is on a sad downward slope and has been for years. I tried it again a few days ago, after telling myself I'd not stay here again the last time and I think I've probably confirmed that I doubt I'll ever be back. The only redeeming features of the hotel are the pool, hot tub, sauna and steam room. Even they have their issues. We arrived to find that under 12's were not allowed in the steam room or sauna and this isn't advertised anywhere on the hotel website. One very dissapointed 9 year old boy who is allowed to use both of these at our local leisure centre under adult supervision. The showers were also cold at the pool changing rooms. The rooms are also terribly dated and in dire need of a refurb. Scuff marks everywhere, mould in the bathrooms, dated fixtures. The windows did not seal properly so there is a lot of traffic noise and of course in the middle of winter when it's -2c outside you get a freezing cold draft in your room. Also, my absolute pet hate in hotels, no soft close doors. All night and in the morning you hear doors slamming. I just don't understand why some hotels don't install soft close doors. It just screams of cost cutting and laziness. As a comparrison we stayed at a "budget" hotel brand for our second night in Inverness (the one with all the purple branding) and it was superb. The hotel was almost full but it was silent. No slamming doors, no traffic noise. Until this hotel has had a full and extesive refub I'll go purple from now on.

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