Royal Mansour Casablanca

5 Star service to the maximum. Accommodations were over the top with amenities and service. Each staff member addressed me by name after the 1st day. Warm and welcoming in every respect.

So beautifully decorated , Service was amazing,

Immaculately clean rooms, restaurants & common spaces. Breakfast was amazing with a lot of choice. Staff very hospitable.

I would never recommend this place ever because if you’re a couple that is not married they won’t let your girlfriend stay in the same room according to their law. which was very embarrassing and should have been stated on the website. Hell, I don’t think they can stay in the same hotel.

Disappointing Experience — Room Smelled of Smoke in a “Smoke-Free” Hotel I booked Royal Mansour Casablanca specifically because it was advertised as a smoke-free hotel. Unfortunately, the room I was given smelled heavily of cigarette smoke from the moment I entered. The odor was embedded in the carpet and curtains — clearly not from just a brief incident. When I mentioned it , the staff were polite but offered to spray air freshener . For a property that claims to uphold luxury standards and a no-smoking policy, this was deeply disappointing. It completely ruined the atmosphere I expected from a five-star hotel. If you are sensitive to smoke or expect a genuinely smoke-free environment, be cautious when booking here. The hotel needs to take its non-smoking policy seriously and ensure proper room inspection before accommodating guests.