Hacienda Paradise Hotel
33 $
/ Nacht
Ø-Preis November
Preise für Hacienda Paradise Hotel
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
33 $
/ Nacht
Ø-Preis November
Monatliche Durchschnittspreise
Bei Hacienda Paradise Hotel ist Oktober mit durchschnittlich 29 $ pro Nacht der günstigste Monat und März mit 55 $ der teuerste. Grundlage sind die letzten 12 Monate.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 53 $ |
| Februar | 51 $ |
| März | 55 $ |
| April | 50 $ |
| Mai | 36 $ |
| Juni | 44 $ |
| Juli | 36 $ |
| August | 36 $ |
| September | 33 $ |
| Oktober | 29 $ |
| November | 33 $ |
| Dezember | 42 $ |
J
F
M
A
M
J
J
A
S
O
Nov · 33 $
N
D
Am teuersten: März (ca. 55 $)
Am günstigsten: Oktober (ca. 29 $)
Über diese Unterkunft
Verpasse folgende Freizeitmöglichkeiten nicht: Außenpool und Fahrradverleih. Zu den Highlights, die dieses Hotel im Kolonialstil bietet, gehören auch kostenloses WLAN und ein Concierge-Service.
Annehmlichkeiten
Verpasse folgende Freizeitmöglichkeiten nicht: Außenpool und Fahrradverleih. Zu den Highlights, die dieses Hotel im Kolonialstil bietet, gehören auch kostenloses WLAN und ein Concierge-Service.
Services der Unterkunft
Zum Angebot gehören ein Express-Check-out, eine rund um die Uhr besetzte Rezeption und mehrsprachiges Personal.
Gastronomie
Gönn dir einen Happen zu essen im Coloretta, einem Restaurant am Pool, oder bleib bequem auf deinem Zimmer und nutz den Zimmerservice (bitte Zeiten beachten). Ein inbegriffenes kontinentales Frühstück wird täglich von 07:00 Uhr bis 11:00 Uhr angeboten.
Zimmer
Mach es dir in einem der 33 Zimmer, die individuell ausgestattet sind, gemütlich. Fernseher mit Kabelempfang lassen keine Langeweile aufkommen. Die Badezimmer verfügen über Duschen, Regenduschen und kostenlose Toilettenartikel. Zur Austattung gehören Safes und kostenloses Mineralwasser; die Zimmer werden täglich sauber gemacht.
Lage
Hotel Hacienda Paradise bringt den Vorteil, dass du in Playa del Carmen zentral gelegen und nur wenige Schritte von den folgenden Sehenswürdigkeiten entfernt bist: Quinta Avenida und Einkaufszentrum Quinta Alegría. Dieses Hotel ist 0,6 km von Playa Mamitas und 0,7 km von Playa del Carmen Hauptstrand entfernt.
In der Nähe
Quinta Avenida(0.1 Meilen)
Einkaufszentrum Quinta Alegría(0.1 Meilen)
Mario Villanueva Madrid(0.2 Meilen)
Calle 12(0.3 Meilen)
Calle Corazón(0.3 Meilen)
Super Chedraui Selecto Avenida 10(0.3 Meilen)
Nuestra Senora del Carmen (Kirche)(0.3 Meilen)
Playa Mamitas(0.4 Meilen)
Pier Navega(0.4 Meilen)
3D Museum of Wonders(0.4 Meilen)
Playa del Carmen Hauptstrand(0.4 Meilen)
Riviera Gran Casino(0.4 Meilen)
Chabad Playa del Carmen(0.5 Meilen)
Leuchtturm von Playa del Carmen(0.5 Meilen)
Frida-Kahlo-Museum(0.5 Meilen)
Flughafen Cozumel Intl. (CZM)(22.4 Meilen)
Flughafen Cancún (CUN)(34.6 Meilen)
Flughafen Tulum Intl. (TQO)(65.6 Meilen)
Flughafen-Shuttleservice
Pool
Nichtraucher-Zimmer
Informationsschalter für Ausflüge
Reinigung
Safe
Lage
Avenida 10 entre Calle 20 y 22, Stadtzentrum Playa del Carmen, Playa del Carmen, Solidaridad, Bundesstaat Quintana Roo, Mexiko
Quinta Avenida (0.1 Meilen)
Einkaufszentrum Quinta Alegría (0.1 Meilen)
Mario Villanueva Madrid (0.2 Meilen)
Calle 12 (0.3 Meilen)
Calle Corazón (0.3 Meilen)
Super Chedraui Selecto Avenida 10 (0.3 Meilen)
Zimmeroptionen
6
Vierbettzimmer, Poolseite
Zimmerdetails
2 Französische Doppelbetten
Für bis zu 4 Personen
377 ft²
KlimaanlageLaptop im ArbeitsbereichTV
2
Basic-Zimmer
Zimmerdetails
1 Französisches Doppelbett
Für bis zu 2 Personen
KlimaanlageLaptop im ArbeitsbereichTV
8
Zimmer, Balkon
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
323 ft²
BalkonKlimaanlageLaptop im ArbeitsbereichTV
5
Deluxe-Zimmer
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 3 Personen
KlimaanlageLaptop im ArbeitsbereichTV
6
Zimmer, Poolseite
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
377 ft²
KlimaanlageLaptop im ArbeitsbereichTV
6
Vierbettzimmer, Balkon
Zimmerdetails
2 Französische Doppelbetten
Für bis zu 4 Personen
323 ft²
BalkonKlimaanlageLaptop im ArbeitsbereichTV
Gästebewertungen zu Hacienda Paradise Hotel
7.5
Gut
Basierend auf 626 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftsreisende
2%
Paare
55%
Familien
19%
Gruppen
15%
Alleinreisende
7%
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
Im Hotel Hacienda Paradise loben Reisende die zentrale, fußläufige Lage in der Nähe der Fifth Avenue und der Strände sowie die preisgünstigen Raten, weisen aber auf Kompromisse hin, darunter Straßenlärm in der Nacht und ein sehr einfaches Frühstück.
WeiterlesenWar das hilfreich?
Was Gäste sagen
Im Hotel Hacienda Paradise loben Reisende die zentrale, fußläufige Lage in der Nähe der Fifth Avenue und der Strände sowie die preisgünstigen Raten, weisen aber auf Kompromisse hin, darunter Straßenlärm in der Nacht und ein sehr einfaches Frühstück.
Die Zimmer sind einfach und veraltet, und es gibt immer wieder Beschwerden über harte Betten, schwaches oder unzuverlässiges Warmwasser und Sanitäranlagen, instabiles WLAN und gelegentlich defekte Möbel oder Schlösser. Die Sauberkeit ist uneinheitlich und reicht von sehr sauberen Aufenthalten bis hin zu Flecken auf der Bettwäsche, muffigen oder Abwassergerüchen und gelegentlichen Insekten. Der Poolbereich kann angenehm sein, aber die Wartung ist uneinheitlich. Einige Gäste bemerkten, dass er um 10 Uhr morgens geöffnet ist, und es gibt keine Parkmöglichkeiten vor Ort. Insgesamt sollten Sie eine einfache Unterkunft in der Nähe des Geschehens erwarten, wenn Ihnen Preis-Leistungs-Verhältnis und Lage wichtig sind.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Es wird wiederholt darauf hingewiesen, dass es keine Parkplätze vor Ort gibt. Der Poolbereich ist für einige angenehm, aber die Wartung ist uneinheitlich, mit Berichten über schmutziges Wasser; einige Gäste bemerkten auch, dass er um 10 Uhr morgens geöffnet ist.
Ähnliche Gästebewertungen
10
Rene
18. Jan. 2026
·
Aufenthalt für eine Nacht
No tienen estacionamiento propio
No tienen estacionamiento propio
6
Alexandra
1. Aug. 2025
·
Aufenthalt für 11 Nächte
Great budget option for the clean rooms and handy location, but noisy at night, overcrowding at breakfast and inconvenient that the pool is not available till 10am. Worth the trade off if location and budget are your priorities.
Great budget option for the clean rooms and handy location, but noisy at night, overcrowding at breakfast and inconvenient that the pool is not available till 10am. Worth the trade off if location and budget are your priorities.
6
Alejandro
5. Nov. 2025
·
Aufenthalt für eine Nacht
No hot water and no parking on premises like is told
No hot water and no parking on premises like is told
4
Alain
5. Aug. 2025
·
Aufenthalt für 2 Nächte
1- pas de dejeuner , en faites cafe et roties froides dans un contenant metal , 2- la piscine avec son eau laiteuse louche ,la propete laisse vraiment a desirer ,jamais plus pour moi
1- pas de dejeuner , en faites cafe et roties froides dans un contenant metal , 2- la piscine avec son eau laiteuse louche ,la propete laisse vraiment a desirer ,jamais plus pour moi
8
Nataniel
6. Aug. 2025
·
Aufenthalt für eine Nacht
Friendly staff. Room is great. Pool seemed a bit dirty and it is not safe for kids under 4 years.
Friendly staff. Room is great. Pool seemed a bit dirty and it is not safe for kids under 4 years.
6
Susana
15. Okt. 2024
·
Aufenthalt für 4 Nächte
Señal de internet muy mala, no respetan horarios de recreación en el área de alberca y jardín, incomodando a los demás huéspedes
Señal de internet muy mala, no respetan horarios de recreación en el área de alberca y jardín, incomodando a los demás huéspedes
6
Dawn
22. Sept. 2025
·
Aufenthalt für 3 Nächte
Loved the property location, but the pool wasn't taking care of and for breakfast you only get toast and coffee when it says breakfast Included.
Loved the property location, but the pool wasn't taking care of and for breakfast you only get toast and coffee when it says breakfast Included.
8
Stacey
19. Feb. 2023
·
Aufenthalt für 7 Nächte
Included breakfast at cafe accross street. Approx 8 options. Food was good. Hotel a bit older but nice. Patio doors sticky but ac worked great and pool was cold for kids but refreshing and clean
Included breakfast at cafe accross street. Approx 8 options. Food was good. Hotel a bit older but nice. Patio doors sticky but ac worked great and pool was cold for kids but refreshing and clean
8
Elizabeth
14. Okt. 2023
·
Aufenthalt für 5 Nächte
The hotel was great. the gardens were unkept. The pool was dirty. That is the only thing. Also do not trust the ATM that is the lobby. It stole $60 for me.
The hotel was great. the gardens were unkept. The pool was dirty. That is the only thing. Also do not trust the ATM that is the lobby. It stole $60 for me.
4
Elvira
11. Okt. 2024
·
Aufenthalt für eine Nacht
En su información decía que tenía spa, al preguntar por él, nos dijeron que no había nada de eso, la cortina estaba rita, el agua se salía del baño al pasillo, la habitación que nos dieron solo la dividía una puerta de la otra, así que se escuchaba lo de la otra habitación.
En su información decía que tenía spa, al preguntar por él, nos dijeron que no había nada de eso, la cortina estaba rita, el agua se salía del baño al pasillo, la habitación que nos dieron solo la dividía una puerta de la otra, así que se escuchaba lo de la otra habitación.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Das Feedback ist sehr unterschiedlich: Einige Gäste fanden die Zimmer sehr sauber, während andere über fleckige oder alte Bettwäsche und Handtücher, muffige oder Abwassergerüche und gelegentliche Insekten berichteten. Der Zimmerservice und der Handtuchwechsel können unregelmäßig oder inkonsistent sein.
Ähnliche Gästebewertungen
2
Cesar Augusto
23. Juni 2025
·
Aufenthalt für eine Nacht
La ubicación esta perfecta y no me gusto que las almohadas apestaran demasiadas a sudor y el baño huele horrible a drenaje …no podía dormir con el olor de las almohadas 😡
La ubicación esta perfecta y no me gusto que las almohadas apestaran demasiadas a sudor y el baño huele horrible a drenaje …no podía dormir con el olor de las almohadas 😡
2
Renato Kazuo
22. Feb. 2026
·
Aufenthalt für 3 Nächte
Quarto imundo. Chão sujo. Limpeza realizada apenas a cada dois dias. Cofre do quarto não funcionava. Apenas um sabonete de tamanho pequeno no quarto para a pia e para o chuveiro. Estávamos em família com 4 pessoas mas haviam apenas 3 toalhas no quarto. Fomos pedir uma toalha a mais e um rapaz da recepção que se apresentou como gerente, nos questionou o porque que precisávamos de uma toalha a mais. Nos acusou de estar escondendo uma pessoa a mais no quarto ou estar roubando toalha… Detalhe: estávamos viajando em família : 4 pessoas sendo duas crianças uma de 9 anos e outra de 14 anos.. Pior experiência em hotel de minha vida.
Quarto imundo. Chão sujo. Limpeza realizada apenas a cada dois dias. Cofre do quarto não funcionava. Apenas um sabonete de tamanho pequeno no quarto para a pia e para o chuveiro. Estávamos em família com 4 pessoas mas haviam apenas 3 toalhas no quarto. Fomos pedir uma toalha a mais e um rapaz da recepção que se apresentou como gerente, nos questionou o porque que precisávamos de uma toalha a mais. Nos acusou de estar escondendo uma pessoa a mais no quarto ou estar roubando toalha… Detalhe: estávamos viajando em família : 4 pessoas sendo duas crianças uma de 9 anos e outra de 14 anos.. Pior experiência em hotel de minha vida.
10
Jesus
13. Nov. 2025
·
Aufenthalt für 2 Nächte
Habitación muy limpia y personal muy amable en todo momento
Habitación muy limpia y personal muy amable en todo momento
4
Gabriel
26. Mai 2025
·
Aufenthalt für 3 Nächte
I was taking a shower the first day I got there and a big roach came out of shower drain and a big roach landed on my head when I was taking a shower it was nasty a terrible! I was washing my hair and suddenly I felt the roach crawling on my head I think it felt from the ceiling.
I was taking a shower the first day I got there and a big roach came out of shower drain and a big roach landed on my head when I was taking a shower it was nasty a terrible! I was washing my hair and suddenly I felt the roach crawling on my head I think it felt from the ceiling.
6
Robyn
13. Apr. 2025
·
Aufenthalt für 4 Nächte
Good: The location was very convenient and walkable to a lot of things. Bad: The staff were not very friendly. I was never once greeted while walking through the lobby during my stay. When I first checked in, the room had a strong, bad odor (like mildew) and was very noisy from workers tearing up the street a few feet outside my door. I asked to move rooms and was thankfully moved to a room on the other side of the property that was quieter and did not smell bad. This was definitely an older property that could benefit from updates. I was only given 2 bath towels. No hand towels or wash cloths. There was only a sheet on the bed, no blanket. "Included" breakfast was (bad) coffee and a piece of toast. The breakfast you could pay for was cheap but not great (pretty greasy overall). Overall, I would not stay here again. There are other better nearby options.
Good: The location was very convenient and walkable to a lot of things. Bad: The staff were not very friendly. I was never once greeted while walking through the lobby during my stay. When I first checked in, the room had a strong, bad odor (like mildew) and was very noisy from workers tearing up the street a few feet outside my door. I asked to move rooms and was thankfully moved to a room on the other side of the property that was quieter and did not smell bad. This was definitely an older property that could benefit from updates. I was only given 2 bath towels. No hand towels or wash cloths. There was only a sheet on the bed, no blanket. "Included" breakfast was (bad) coffee and a piece of toast. The breakfast you could pay for was cheap but not great (pretty greasy overall). Overall, I would not stay here again. There are other better nearby options.
10
Michael Raul
9. Sept. 2025
·
Aufenthalt für 4 Nächte
Nice staff, clean rooms
Nice staff, clean rooms
2
Braulio
19. Sept. 2025
·
Aufenthalt für 2 Nächte
Reserve 4 habitaciones, una le salieron cucarachas, otra el baño se tapaba, otra se quedó sin luz, 3 sin servicio de caja fuerte El desayuno q ofrecen esta muy mal incluso el agua que ponen para beber con un anuncio de no llenar termos MUY MALA EXPERIENCIA lo reserve porque EXPEDIA lo califica bien
Reserve 4 habitaciones, una le salieron cucarachas, otra el baño se tapaba, otra se quedó sin luz, 3 sin servicio de caja fuerte El desayuno q ofrecen esta muy mal incluso el agua que ponen para beber con un anuncio de no llenar termos MUY MALA EXPERIENCIA lo reserve porque EXPEDIA lo califica bien
2
Veronica
5. Sept. 2024
·
Aufenthalt für 3 Nächte
Fue una experiencia mala, nunca hicieron el aseo, toda la basura estaba todos los días que regresábamos, además de que el baño se salía el agua y todo el piso se inundaba no se podía caminar. Un día que llegamos olía a suciedad
Fue una experiencia mala, nunca hicieron el aseo, toda la basura estaba todos los días que regresábamos, además de que el baño se salía el agua y todo el piso se inundaba no se podía caminar. Un día que llegamos olía a suciedad
2
Breanne
3. Jan. 2024
·
Aufenthalt für 4 Nächte
DO NOT STAY HERE!!! Pro: proximity to 5th st Con: Electrical: plugs/wires hanging from outlet behind bed. Very few plugs. Filthy: sheets were stained/dingy. Walls were black with dust Housekeeping: Didn’t replace sheets when taken. Didn’t leave extra TP. Didn’t actually clean anything. stored cart in front of our door instead of storage cubby. Linens: stained, had holes in them, had to ask for clean ones or replacements when taken by housekeeping. No washcloths or hand towels. 2 towels/bathmats for 4 nights. Pillows lumpy and old. Furniture: bench cushion filthy and hard. Headboard unattached to bed so it constantly hit wall. Mattress was old springs stabbed back all week and bed was sunken in. Bed squeaked with every move. Plumbing: no hot water or pressure the first 24 hours. Asked for it to be fixed and got semi hot after 20 minute warm Up and then scalding with no in between for the rest of the stay. Water pressure was horrible. Toilets don’t flush and require multiple flushes. Staff tried to tell me how to fix the issue with their hotel and refused to fix issue. Patio: employees smoking outside our patio, stones stacked up side of patio and popcorn bags full of gravel was view. Patio door didn’t slide-had to force open. Breakfast: spoiled fruit and a piece of toast. Had to pay to take coffee to room Temps: Poor control and ventilation. Armoire: broken/unusable inside bottom Amenities: no bottled water available Noise: very loud until 3am
DO NOT STAY HERE!!! Pro: proximity to 5th st Con: Electrical: plugs/wires hanging from outlet behind bed. Very few plugs. Filthy: sheets were stained/dingy. Walls were black with dust Housekeeping: Didn’t replace sheets when taken. Didn’t leave extra TP. Didn’t actually clean anything. stored cart in front of our door instead of storage cubby. Linens: stained, had holes in them, had to ask for clean ones or replacements when taken by housekeeping. No washcloths or hand towels. 2 towels/bathmats for 4 nights. Pillows lumpy and old. Furniture: bench cushion filthy and hard. Headboard unattached to bed so it constantly hit wall. Mattress was old springs stabbed back all week and bed was sunken in. Bed squeaked with every move. Plumbing: no hot water or pressure the first 24 hours. Asked for it to be fixed and got semi hot after 20 minute warm Up and then scalding with no in between for the rest of the stay. Water pressure was horrible. Toilets don’t flush and require multiple flushes. Staff tried to tell me how to fix the issue with their hotel and refused to fix issue. Patio: employees smoking outside our patio, stones stacked up side of patio and popcorn bags full of gravel was view. Patio door didn’t slide-had to force open. Breakfast: spoiled fruit and a piece of toast. Had to pay to take coffee to room Temps: Poor control and ventilation. Armoire: broken/unusable inside bottom Amenities: no bottled water available Noise: very loud until 3am
2
Lety
10. Jan. 2025
·
Aufenthalt für 3 Nächte
La habitación pésima, , el desayuno pobre, solo café y pan tieso, poca limpieza!!!
La habitación pésima, , el desayuno pobre, solo café y pan tieso, poca limpieza!!!
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Zimmer sind einfach und veraltet, und es gibt immer wieder Beschwerden über harte Betten, schwaches oder unzuverlässiges Warmwasser und Sanitäranlagen sowie gelegentlich defekte Schlösser oder Möbel. Das WLAN kann instabil sein, und Lärm von nahegelegenen Bars oder Bauarbeiten beeinträchtigt einige Zimmer.
Ähnliche Gästebewertungen
6
Salwa
7. März 2023
·
Aufenthalt für 8 Nächte
This was a convenient hotel to stay at. It was relatively quiet most of the days we spent there (9 d) which was surprising, since the location is very central. 2 of the days were quite noisy only bc of guests that started partying between 1-4am live music nearby. In general if you want to live centrally it might be difficult to completely escape the noise. It could help to bring earplugs just in case. The hotel is clean and in case anyone is wondering, they clean it every other day. There is a nice area for lounging by the pool. Breakfast was at Coloretta across the street which was yummy, the staff is nice but unfortunately a lot of them working there are quite confused. On the menu it says that if you are a guest at the hotel you get a free breakfast which includes the following: seasonal fruit water, coffee, one choice of breakfast (such as eggs with toast or hot cakes, etc.) and a bread basket with butter jam. Something was missing from the breakfast every day. They rarely brought the bread with butter/ jam (even after reminding them, and pointing to the menu where it was written). Sometimes the fruit water was missing. Sometimes parts of the main meal. Every day was different. I guess the kitchen staff was different as well bc the food itself was usually really nice but on 1-2 days it was prepared differently/ bland. On the other hand they did compensate us when we waited too long for breakfast with lovely desserts nice cups of coffee without us asking.
This was a convenient hotel to stay at. It was relatively quiet most of the days we spent there (9 d) which was surprising, since the location is very central. 2 of the days were quite noisy only bc of guests that started partying between 1-4am live music nearby. In general if you want to live centrally it might be difficult to completely escape the noise. It could help to bring earplugs just in case. The hotel is clean and in case anyone is wondering, they clean it every other day. There is a nice area for lounging by the pool. Breakfast was at Coloretta across the street which was yummy, the staff is nice but unfortunately a lot of them working there are quite confused. On the menu it says that if you are a guest at the hotel you get a free breakfast which includes the following: seasonal fruit water, coffee, one choice of breakfast (such as eggs with toast or hot cakes, etc.) and a bread basket with butter jam. Something was missing from the breakfast every day. They rarely brought the bread with butter/ jam (even after reminding them, and pointing to the menu where it was written). Sometimes the fruit water was missing. Sometimes parts of the main meal. Every day was different. I guess the kitchen staff was different as well bc the food itself was usually really nice but on 1-2 days it was prepared differently/ bland. On the other hand they did compensate us when we waited too long for breakfast with lovely desserts nice cups of coffee without us asking.
8
lucia cristela
8. Jan. 2026
·
Aufenthalt für eine Nacht
La habitación bonita las camas incómodas, el lavabo tapado
La habitación bonita las camas incómodas, el lavabo tapado
6
Wendy
21. Juli 2025
·
Aufenthalt für 5 Nächte
Walkable areas close to the beaches and the fifth ave. The Wi-Fi wasn’t working good enough.
Walkable areas close to the beaches and the fifth ave. The Wi-Fi wasn’t working good enough.
4
Alexander
6. Feb. 2025
·
Aufenthalt für 3 Nächte
The property is located close to la Quinta ave which is convenient but loud as the bar down the road plays loud music until 1:30am ish. The hotel has a lot of potential to be good. Rooms need to be updated, wifi connection on the second floor was spotty. Front desk wasn’t very welcoming or pleasant. The cleaning staff was nice. They offered complimentary coffee, tea and toast in the morning. The pool and garden area was nice but doesn’t get a lot of sun throughout the day.
The property is located close to la Quinta ave which is convenient but loud as the bar down the road plays loud music until 1:30am ish. The hotel has a lot of potential to be good. Rooms need to be updated, wifi connection on the second floor was spotty. Front desk wasn’t very welcoming or pleasant. The cleaning staff was nice. They offered complimentary coffee, tea and toast in the morning. The pool and garden area was nice but doesn’t get a lot of sun throughout the day.
4
Roger
18. Jan. 2022
·
Aufenthalt für 2 Nächte
We had a couples 2 night stay to end our trip. The AC unit barely kept the room cool enough to sleep so that was disappointing. The water pressure in the shower was very weak & the water temperature was not warm enough to take a comfortable shower which was the most disappointing. Also the shower door was misaligned making it unable to close & the door to the bathroom had a handle that the screws holding it together were loose. Maintenance is lacking in this hotel & I wouldn’t stay there or recommend it to anyone.
We had a couples 2 night stay to end our trip. The AC unit barely kept the room cool enough to sleep so that was disappointing. The water pressure in the shower was very weak & the water temperature was not warm enough to take a comfortable shower which was the most disappointing. Also the shower door was misaligned making it unable to close & the door to the bathroom had a handle that the screws holding it together were loose. Maintenance is lacking in this hotel & I wouldn’t stay there or recommend it to anyone.
8
Sonia
4. März 2025
·
Aufenthalt für 5 Nächte
This is a beautiful and charming hotel. The best part was having breakfast in the palapa overlooking the courtyard with the pool and all the tropical plants. Included breakfast is only coffee and toast with margarine and jam, but they have menu option you can pay for which were delicious and economical.The room was clean, the shower was good, and the bed was comfy. The only issue was that our patio door did not have a functioning lock. Although they said they would send someone to fix it, they never did, so we had an unlocked door for our whole stay. The beach is a 15 minure walk away. The area is close to shops, bars and restos so be prepared to hear music well into the night. This did not bother us. However, there was also construction noise all night which was more annoying, though not enough to interfere with our ability to sleep. All in all it was a good value.
This is a beautiful and charming hotel. The best part was having breakfast in the palapa overlooking the courtyard with the pool and all the tropical plants. Included breakfast is only coffee and toast with margarine and jam, but they have menu option you can pay for which were delicious and economical.The room was clean, the shower was good, and the bed was comfy. The only issue was that our patio door did not have a functioning lock. Although they said they would send someone to fix it, they never did, so we had an unlocked door for our whole stay. The beach is a 15 minure walk away. The area is close to shops, bars and restos so be prepared to hear music well into the night. This did not bother us. However, there was also construction noise all night which was more annoying, though not enough to interfere with our ability to sleep. All in all it was a good value.
8
Curtis
12. Feb. 2023
·
Aufenthalt für 3 Nächte
Clean friendly great location, for being on a busy street it was very quiet. down side plumbing very old very little water preasure
Clean friendly great location, for being on a busy street it was very quiet. down side plumbing very old very little water preasure
8
Luis Andres
23. Sept. 2024
·
Aufenthalt für 5 Nächte
It’s a good price-quality deal. All in order, except that the headboard of the bed was noisy, it was not well installed. Also, the toilet got blocked all the time. We reported those issues but apparently nothing was done. The rest was very good.
It’s a good price-quality deal. All in order, except that the headboard of the bed was noisy, it was not well installed. Also, the toilet got blocked all the time. We reported those issues but apparently nothing was done. The rest was very good.
4
Lucy
15. Feb. 2026
·
Aufenthalt für 3 Nächte
I use to stay here allot. It included free breakfast at the cafe across the street . Massage on site . Art classes . It’s def changed. . We booked two beds room. The beds were hard as a rock. They changed the open area by pool to their own cafe . Includes breakfast at hotel now Which is weak coffee and hard dry toast .. room came with two small bottles of water. I asked for a couple more bc we hadn’t gotten to store it was late was told no .. they are all counted. So would miss inventory for tomorrow .. so I had to have them fil my empty bottle three times . Asked for egg rate . Didn’t have .. but gave me a foam couch cushion .. asked blanket .. got a sheet . Used to locate place .. I usually stay in a room with king bed. Those beds were softer.
I use to stay here allot. It included free breakfast at the cafe across the street . Massage on site . Art classes . It’s def changed. . We booked two beds room. The beds were hard as a rock. They changed the open area by pool to their own cafe . Includes breakfast at hotel now Which is weak coffee and hard dry toast .. room came with two small bottles of water. I asked for a couple more bc we hadn’t gotten to store it was late was told no .. they are all counted. So would miss inventory for tomorrow .. so I had to have them fil my empty bottle three times . Asked for egg rate . Didn’t have .. but gave me a foam couch cushion .. asked blanket .. got a sheet . Used to locate place .. I usually stay in a room with king bed. Those beds were softer.
8
walter
14. März 2023
·
Aufenthalt für 3 Nächte
Toilets didn’t flush all the way had to flush 3 or 4 times
Toilets didn’t flush all the way had to flush 3 or 4 times
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Service
Der Service ist unterschiedlich: Mehrere Gäste lobten freundliches, hilfsbereites Personal und einen reibungslosen Check-in, während andere unhöfliche oder wenig hilfsbereite Antworten, Probleme beim Buchen/Check-in und eine mangelnde Bereitschaft, zusätzliche Leistungen wie Handtücher oder Wasser bereitzustellen, erlebten.
Ähnliche Gästebewertungen
4
Anne
26. Feb. 2023
·
Aufenthalt für 3 Nächte
Attempted to walk in and book room. Staff stated no rooms available. I went on Expedia and booked it while standing at desk. Suddenly she stated oh yes she found a room … ? I liked the courtyard, breakfast and the room was fair. Very glad there was a secondary door to close to block road noise between main door/bathroom and bedroom areas. As hotel in very busy road. Fridge was full of water, splashed all over floor, They came and fixed next day. No internet, no tv because of no internet. Good thing I had bought data for my phone and had downloaded movies. No fresh linens after 3 day. Had to request towels. Staff was friendly however stated they couldn’t help with no internet. Breakfast across street was good and friendly staff. Good location. No hotel Parking only street parking at a cost, it added up fast.
Attempted to walk in and book room. Staff stated no rooms available. I went on Expedia and booked it while standing at desk. Suddenly she stated oh yes she found a room … ? I liked the courtyard, breakfast and the room was fair. Very glad there was a secondary door to close to block road noise between main door/bathroom and bedroom areas. As hotel in very busy road. Fridge was full of water, splashed all over floor, They came and fixed next day. No internet, no tv because of no internet. Good thing I had bought data for my phone and had downloaded movies. No fresh linens after 3 day. Had to request towels. Staff was friendly however stated they couldn’t help with no internet. Breakfast across street was good and friendly staff. Good location. No hotel Parking only street parking at a cost, it added up fast.
8
Kevin
15. Juli 2025
·
Aufenthalt für 4 Nächte
The manager Gerardo and his staff were great. For the money the hotel was a deal, pool area was nice and quiet. The lady that ran the breakfast was awesome and very accommodating. Very close to 5th Ave, upscale grocery store 2 blocks away and walmart was only a 10 - 15 minute walk.
The manager Gerardo and his staff were great. For the money the hotel was a deal, pool area was nice and quiet. The lady that ran the breakfast was awesome and very accommodating. Very close to 5th Ave, upscale grocery store 2 blocks away and walmart was only a 10 - 15 minute walk.
2
Travis
20. Nov. 2025
·
Aufenthalt für 4 Nächte
The only nice thing I have to say is the location is pretty good. The construction on 3 sides of the hotel, plumbing that resulted in needing to use the staff bathroom for 24 hours, inabilty to give us hand soap for 3 days, unwillingness to give us enough towels for every person staying in the room, no screen on our patio door and the hotel’s unwillingness to work with us or provide any type of offset or compensation - detracted from our stay. Other things like: uncomfortable beds, not enough blankets, no glasses/cups in the room, cold pre-toasted toast, unwillingness to let us take coffee/tea back to room, only cleaning our room on the last day of our stay are likely more a function of the quality/standards of the property which should probably be classified as a 2 star motel at best.
The only nice thing I have to say is the location is pretty good. The construction on 3 sides of the hotel, plumbing that resulted in needing to use the staff bathroom for 24 hours, inabilty to give us hand soap for 3 days, unwillingness to give us enough towels for every person staying in the room, no screen on our patio door and the hotel’s unwillingness to work with us or provide any type of offset or compensation - detracted from our stay. Other things like: uncomfortable beds, not enough blankets, no glasses/cups in the room, cold pre-toasted toast, unwillingness to let us take coffee/tea back to room, only cleaning our room on the last day of our stay are likely more a function of the quality/standards of the property which should probably be classified as a 2 star motel at best.
6
Robyn
13. Apr. 2025
·
Aufenthalt für 4 Nächte
Good: The location was very convenient and walkable to a lot of things. Bad: The staff were not very friendly. I was never once greeted while walking through the lobby during my stay. When I first checked in, the room had a strong, bad odor (like mildew) and was very noisy from workers tearing up the street a few feet outside my door. I asked to move rooms and was thankfully moved to a room on the other side of the property that was quieter and did not smell bad. This was definitely an older property that could benefit from updates. I was only given 2 bath towels. No hand towels or wash cloths. There was only a sheet on the bed, no blanket. "Included" breakfast was (bad) coffee and a piece of toast. The breakfast you could pay for was cheap but not great (pretty greasy overall). Overall, I would not stay here again. There are other better nearby options.
Good: The location was very convenient and walkable to a lot of things. Bad: The staff were not very friendly. I was never once greeted while walking through the lobby during my stay. When I first checked in, the room had a strong, bad odor (like mildew) and was very noisy from workers tearing up the street a few feet outside my door. I asked to move rooms and was thankfully moved to a room on the other side of the property that was quieter and did not smell bad. This was definitely an older property that could benefit from updates. I was only given 2 bath towels. No hand towels or wash cloths. There was only a sheet on the bed, no blanket. "Included" breakfast was (bad) coffee and a piece of toast. The breakfast you could pay for was cheap but not great (pretty greasy overall). Overall, I would not stay here again. There are other better nearby options.
2
Robin
14. Nov. 2023
·
Aufenthalt für 8 Nächte
Desk clerks didn’t know how to locate our reservation even with the reservation number. Door to our room stuck on floor with door only half open, had to be bumped with your shoulder to open all the way. They left their cleaning carts and other junk piled next to our room door. The grounds were in a state of disrepair and the pool needed cleaning. The desk clerks failed to mention the continental breakfast or what was included, when I ask for milk for my coffee they told me that was not included, it would be 10 pesos more. Their juice wasn’t juice, but it was included. I’ve stayed in over 20 hotels in Playa and I can say this was my worst experience. We checked out after one night and found much better accommodations for less.
Desk clerks didn’t know how to locate our reservation even with the reservation number. Door to our room stuck on floor with door only half open, had to be bumped with your shoulder to open all the way. They left their cleaning carts and other junk piled next to our room door. The grounds were in a state of disrepair and the pool needed cleaning. The desk clerks failed to mention the continental breakfast or what was included, when I ask for milk for my coffee they told me that was not included, it would be 10 pesos more. Their juice wasn’t juice, but it was included. I’ve stayed in over 20 hotels in Playa and I can say this was my worst experience. We checked out after one night and found much better accommodations for less.
8
Raymond
6. März 2023
·
Aufenthalt für 14 Nächte
Front desk reception was excellent. The staff were more than willing to help in all situations. The furniture in rooms was a bit dated but still serviceable. Very nice and well kept pool.
Front desk reception was excellent. The staff were more than willing to help in all situations. The furniture in rooms was a bit dated but still serviceable. Very nice and well kept pool.
10
Elizabeth
25. Okt. 2025
·
Aufenthalt für eine Nacht
Gracias ala chica que me atendió fue cortés y amable
Gracias ala chica que me atendió fue cortés y amable
8
Patricia
13. Okt. 2025
·
Aufenthalt für 7 Nächte
Staff was friendly and polite , and very helpful! Thank you.
Staff was friendly and polite , and very helpful! Thank you.
2
Clémence
26. Dez. 2023
·
Aufenthalt für 5 Nächte
We arrived at 22h to the hotel, traveling with a baby for a reservation we had previously paid. The hotel made us pay additional fees because they were a "new administration". Meanwhile, the baby was crying because she wanted to sleep and these people said either we paid or we went elsewhere. We had also requested a baby bed, which they did not have (would have been nice to know 3 months earlier when we booked the hotel). As we had a baby we had no choice but to pay. The room was horrible: broken window (which allowed mosquitos and lizards to get into the room), the floor was dirty, the sheets were stained with who knows what, the lamps did not work, there was no hot water... and the noise! There was very loud music playing until 2 am. A horrible stay and a horrible welcome from Gerardo and his team. We will not stay again here. We requested a refund from hotels.com and this hotel never answered to their calls.
We arrived at 22h to the hotel, traveling with a baby for a reservation we had previously paid. The hotel made us pay additional fees because they were a "new administration". Meanwhile, the baby was crying because she wanted to sleep and these people said either we paid or we went elsewhere. We had also requested a baby bed, which they did not have (would have been nice to know 3 months earlier when we booked the hotel). As we had a baby we had no choice but to pay. The room was horrible: broken window (which allowed mosquitos and lizards to get into the room), the floor was dirty, the sheets were stained with who knows what, the lamps did not work, there was no hot water... and the noise! There was very loud music playing until 2 am. A horrible stay and a horrible welcome from Gerardo and his team. We will not stay again here. We requested a refund from hotels.com and this hotel never answered to their calls.
10
Adolfo
18. Feb. 2024
·
Aufenthalt für 4 Nächte
Staff very helpful and kind.
Staff very helpful and kind.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Lage
Sehr zentral und fußläufig zur Fifth Avenue, zu Stränden, Geschäften und Restaurants. Allerdings können späte Musik und gelegentliche Bauarbeiten es laut machen.
Ähnliche Gästebewertungen
10
Aimee
23. Okt. 2024
·
Aufenthalt für 3 Nächte
This property met my expectations. It is a modest hotel with great customer service, safe, and located close to all the fun in Playa del Carmen. The best affordable place to eat at a 10 minutes walk was El Fogon.
This property met my expectations. It is a modest hotel with great customer service, safe, and located close to all the fun in Playa del Carmen. The best affordable place to eat at a 10 minutes walk was El Fogon.
10
Abimahel
4. Dez. 2024
·
Aufenthalt für 2 Nächte
Un buen lugar si lo que buscas es estar cerca de la Quinta Avenida, fácil acceso a playas a menos de 500m y bastantes lugares para comer. En general una buena experiencia en cuanto a la habitación de hotel.
Un buen lugar si lo que buscas es estar cerca de la Quinta Avenida, fácil acceso a playas a menos de 500m y bastantes lugares para comer. En general una buena experiencia en cuanto a la habitación de hotel.
8
CARLOS
2. Nov. 2024
·
Aufenthalt für 3 Nächte
Excelente ubicación y el servicio en general muy bien.
Excelente ubicación y el servicio en general muy bien.
6
Alexandra
1. Aug. 2025
·
Aufenthalt für 11 Nächte
Great budget option for the clean rooms and handy location, but noisy at night, overcrowding at breakfast and inconvenient that the pool is not available till 10am. Worth the trade off if location and budget are your priorities.
Great budget option for the clean rooms and handy location, but noisy at night, overcrowding at breakfast and inconvenient that the pool is not available till 10am. Worth the trade off if location and budget are your priorities.
4
Alexander
6. Feb. 2025
·
Aufenthalt für 3 Nächte
The property is located close to la Quinta ave which is convenient but loud as the bar down the road plays loud music until 1:30am ish. The hotel has a lot of potential to be good. Rooms need to be updated, wifi connection on the second floor was spotty. Front desk wasn’t very welcoming or pleasant. The cleaning staff was nice. They offered complimentary coffee, tea and toast in the morning. The pool and garden area was nice but doesn’t get a lot of sun throughout the day.
The property is located close to la Quinta ave which is convenient but loud as the bar down the road plays loud music until 1:30am ish. The hotel has a lot of potential to be good. Rooms need to be updated, wifi connection on the second floor was spotty. Front desk wasn’t very welcoming or pleasant. The cleaning staff was nice. They offered complimentary coffee, tea and toast in the morning. The pool and garden area was nice but doesn’t get a lot of sun throughout the day.
6
Marvin
22. März 2023
·
Aufenthalt für 3 Nächte
I liked the location that was close to everywhere. It was very noisy from the bar across the street.other than that it was descent
I liked the location that was close to everywhere. It was very noisy from the bar across the street.other than that it was descent
8
Nicole
20. Feb. 2023
·
Aufenthalt für eine Nacht
Nice little hotel in the middle of everything. Close to 5th Avenue shopping/dining. Free breakfast was rather tasteless, “lounge” style beds (likely for animals?) in room we’re not very clean, but aside from that no complaints.
Nice little hotel in the middle of everything. Close to 5th Avenue shopping/dining. Free breakfast was rather tasteless, “lounge” style beds (likely for animals?) in room we’re not very clean, but aside from that no complaints.
10
Sam
25. Feb. 2026
·
Aufenthalt für 2 Nächte
Great location, friendly staff, very affordable!
Great location, friendly staff, very affordable!
6
karlton
5. Jan. 2026
·
Aufenthalt für 2 Nächte
Great location!!! Walking distance to everything. Average price for the area. Says breakfast included, however it is NOT a real breakfast at all. Toast, water & coffee,.. that’s it.
Great location!!! Walking distance to everything. Average price for the area. Says breakfast included, however it is NOT a real breakfast at all. Toast, water & coffee,.. that’s it.
10
Betty
23. Juni 2025
·
Aufenthalt für 2 Nächte
Me encanto la ubicación, fue muy fácil trasladarse a todos los puntos que requería visitar!, muy agradable y tranquilo para descansar.
Me encanto la ubicación, fue muy fácil trasladarse a todos los puntos que requería visitar!, muy agradable y tranquilo para descansar.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Gastronomie
Das inbegriffene Frühstück ist sehr einfach - typischerweise Toast und Kaffee - und enttäuscht oft. Kostenpflichtige Menüoptionen im hoteleigenen oder Partner-Café sind verfügbar und werden von einigen als gut bis gut bewertet, obwohl der Service chaotisch sein kann.
Ähnliche Gästebewertungen
10
Arlettee Theressa
5. Okt. 2025
·
Aufenthalt für 2 Nächte
El menú super excelente . Los alimentos riquísimos y super económicos... La atención de todo el personal fabulosa... La srita del restaurante tiene un excelente trato.. fabuloso todo . Lo recomiendo al 100%...
El menú super excelente . Los alimentos riquísimos y super económicos... La atención de todo el personal fabulosa... La srita del restaurante tiene un excelente trato.. fabuloso todo . Lo recomiendo al 100%...
6
RAQUEL
22. Nov. 2025
·
Aufenthalt für 9 Nächte
El desayuno pone continental y solo te dan pan cafe mermelada y mantequilla, pésimo
El desayuno pone continental y solo te dan pan cafe mermelada y mantequilla, pésimo
2
Maria
4. Jan. 2026
·
Aufenthalt für 4 Nächte
Frukost kan inte anses vara inkluderad. En kall rostmacka med smör och kaffe med mjölkpulver, thats it. Sunkigt och högljutt från Quinta avenida.
Frukost kan inte anses vara inkluderad. En kall rostmacka med smör och kaffe med mjölkpulver, thats it. Sunkigt och högljutt från Quinta avenida.
2
Travis
20. Nov. 2025
·
Aufenthalt für 4 Nächte
The only nice thing I have to say is the location is pretty good. The construction on 3 sides of the hotel, plumbing that resulted in needing to use the staff bathroom for 24 hours, inabilty to give us hand soap for 3 days, unwillingness to give us enough towels for every person staying in the room, no screen on our patio door and the hotel’s unwillingness to work with us or provide any type of offset or compensation - detracted from our stay. Other things like: uncomfortable beds, not enough blankets, no glasses/cups in the room, cold pre-toasted toast, unwillingness to let us take coffee/tea back to room, only cleaning our room on the last day of our stay are likely more a function of the quality/standards of the property which should probably be classified as a 2 star motel at best.
The only nice thing I have to say is the location is pretty good. The construction on 3 sides of the hotel, plumbing that resulted in needing to use the staff bathroom for 24 hours, inabilty to give us hand soap for 3 days, unwillingness to give us enough towels for every person staying in the room, no screen on our patio door and the hotel’s unwillingness to work with us or provide any type of offset or compensation - detracted from our stay. Other things like: uncomfortable beds, not enough blankets, no glasses/cups in the room, cold pre-toasted toast, unwillingness to let us take coffee/tea back to room, only cleaning our room on the last day of our stay are likely more a function of the quality/standards of the property which should probably be classified as a 2 star motel at best.
6
Jennifer J
15. Feb. 2025
·
Aufenthalt für 8 Nächte
Centrally located and walkable. Hotel was clean but no frills. Free breakfast was toast and coffee but you can order full breakfast at minimal cost.
Centrally located and walkable. Hotel was clean but no frills. Free breakfast was toast and coffee but you can order full breakfast at minimal cost.
8
Sonia
4. März 2025
·
Aufenthalt für 5 Nächte
This is a beautiful and charming hotel. The best part was having breakfast in the palapa overlooking the courtyard with the pool and all the tropical plants. Included breakfast is only coffee and toast with margarine and jam, but they have menu option you can pay for which were delicious and economical.The room was clean, the shower was good, and the bed was comfy. The only issue was that our patio door did not have a functioning lock. Although they said they would send someone to fix it, they never did, so we had an unlocked door for our whole stay. The beach is a 15 minure walk away. The area is close to shops, bars and restos so be prepared to hear music well into the night. This did not bother us. However, there was also construction noise all night which was more annoying, though not enough to interfere with our ability to sleep. All in all it was a good value.
This is a beautiful and charming hotel. The best part was having breakfast in the palapa overlooking the courtyard with the pool and all the tropical plants. Included breakfast is only coffee and toast with margarine and jam, but they have menu option you can pay for which were delicious and economical.The room was clean, the shower was good, and the bed was comfy. The only issue was that our patio door did not have a functioning lock. Although they said they would send someone to fix it, they never did, so we had an unlocked door for our whole stay. The beach is a 15 minure walk away. The area is close to shops, bars and restos so be prepared to hear music well into the night. This did not bother us. However, there was also construction noise all night which was more annoying, though not enough to interfere with our ability to sleep. All in all it was a good value.
8
Mario Alberto Cortés
20. Jan. 2023
·
Aufenthalt für eine Nacht
Me gustó la ubicación, se llega fácilmente a la playa. No me gustó: el desayuno (que se incuía en el pago) no muy limpio de ingredientes (fruta) muy básico y además el mesero prometía frutas que no llevo, etc...
Me gustó la ubicación, se llega fácilmente a la playa. No me gustó: el desayuno (que se incuía en el pago) no muy limpio de ingredientes (fruta) muy básico y además el mesero prometía frutas que no llevo, etc...
4
jose
31. Okt. 2025
·
Aufenthalt für 2 Nächte
Hotel to old and restaurant service very bad
Hotel to old and restaurant service very bad
6
karlton
5. Jan. 2026
·
Aufenthalt für 2 Nächte
Great location!!! Walking distance to everything. Average price for the area. Says breakfast included, however it is NOT a real breakfast at all. Toast, water & coffee,.. that’s it.
Great location!!! Walking distance to everything. Average price for the area. Says breakfast included, however it is NOT a real breakfast at all. Toast, water & coffee,.. that’s it.
8
James
23. Okt. 2024
·
Aufenthalt für 2 Nächte
Breakfast was included. Only dry toast and coffee. Anything else you pay for.
Breakfast was included. Only dry toast and coffee. Anything else you pay for.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
10
Mario
22. Juli 2025
·
Aufenthalt für eine Nacht
Etwas in die Jahre gekommenes Hotel in bester zentraler Lage. Preis Leistung stimmt hier und sehr nettes Personal.
Etwas in die Jahre gekommenes Hotel in bester zentraler Lage. Preis Leistung stimmt hier und sehr nettes Personal.
6
Thomas
1. Juli 2024
·
Aufenthalt für 2 Nächte
War nicht sehr einladend- Fotofalle!
War nicht sehr einladend- Fotofalle!
8
Marisol
vor 4 Wochen
·
Aufenthalt für 2 Nächte
Buenas estancia, el lugar es bueno para dormir, solo de preferencia pedir habitaciones lejos de la calle en remodelacion ya que temprano empiezan ruidos por trabajos. El desayuno es simbólico, pero hay opciones para complementar por buenos precios, en general pensamos regresar.
Buenas estancia, el lugar es bueno para dormir, solo de preferencia pedir habitaciones lejos de la calle en remodelacion ya que temprano empiezan ruidos por trabajos. El desayuno es simbólico, pero hay opciones para complementar por buenos precios, en general pensamos regresar.
2
Anthony
vor 4 Wochen
·
Aufenthalt für 2 Nächte
Je mets une étoile car je ne peux pas mettre 0 ! Mon expérience dans cette hotel a été lamentable. J'avais réservé et PAYE une chambre pour 3 personnes et 2 nuits. En arrivant à l'accueil, on me dit que la chambre n'est pas disponible et qu'il y a eu une erreur de réservation. Pas plus d'explication et aucune proposition d'arrangement de la part de la réceptionniste. Comme il était tard, je demande s'il y a des chambre disponibles car il y avait un panneau à l'entrée mentionnant des disponibilités. On me répond qu'il reste seulement 2 chambres mais qu'on ne peut pas les garantir pour 2 nuits, je les prends tout de même. On nous envoie dans des chambre miteuse ou la climatisation était en panne et de plus les draps et les serviettes présentaient des traces suspectes ! En descendant à la réception pour aller manger, je constate qu'il avait changer l'affichage et qu'il proposait maintenant des chambres triples et quadruples alors que soit disant il n'y en avait plus. Dans les prix des chambres était compris un petit déjeuner. Il était tout simplement honteux, 2 tranches de pain grillé et un carré de beurre. En bref, à fuir !
Je mets une étoile car je ne peux pas mettre 0 ! Mon expérience dans cette hotel a été lamentable. J'avais réservé et PAYE une chambre pour 3 personnes et 2 nuits. En arrivant à l'accueil, on me dit que la chambre n'est pas disponible et qu'il y a eu une erreur de réservation. Pas plus d'explication et aucune proposition d'arrangement de la part de la réceptionniste. Comme il était tard, je demande s'il y a des chambre disponibles car il y avait un panneau à l'entrée mentionnant des disponibilités. On me répond qu'il reste seulement 2 chambres mais qu'on ne peut pas les garantir pour 2 nuits, je les prends tout de même. On nous envoie dans des chambre miteuse ou la climatisation était en panne et de plus les draps et les serviettes présentaient des traces suspectes ! En descendant à la réception pour aller manger, je constate qu'il avait changer l'affichage et qu'il proposait maintenant des chambres triples et quadruples alors que soit disant il n'y en avait plus. Dans les prix des chambres était compris un petit déjeuner. Il était tout simplement honteux, 2 tranches de pain grillé et un carré de beurre. En bref, à fuir !
10
LUIS
1. Sept. 2026
·
Aufenthalt für 4 Nächte
Buen hotel en una ubicación excelente, muy cerca de la calle principal y de diferentes lugares de interés en Playa del Carmen. Es un hotel sencillo, pero cuenta con todo lo necesario para una estancia cómoda. Todo el personal fue muy amable, especialmente la chica del turno de noche. Lamentablemente olvidé su nombre, pero nos ayudó muchísimo y respondió con mucha paciencia todas nuestras dudas sobre Playa del Carmen. Su atención hizo que nuestra estancia fuera todavía mejor. Una buena opción si buscas un lugar práctico, cómodo y bien ubicado.
Buen hotel en una ubicación excelente, muy cerca de la calle principal y de diferentes lugares de interés en Playa del Carmen. Es un hotel sencillo, pero cuenta con todo lo necesario para una estancia cómoda. Todo el personal fue muy amable, especialmente la chica del turno de noche. Lamentablemente olvidé su nombre, pero nos ayudó muchísimo y respondió con mucha paciencia todas nuestras dudas sobre Playa del Carmen. Su atención hizo que nuestra estancia fuera todavía mejor. Una buena opción si buscas un lugar práctico, cómodo y bien ubicado.
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 23:30
Bis 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
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Preise für kommende Reisedaten
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Dezember 2026
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Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-11-02: 70.66147983198165USD
- 2026-11-03: 39.42696992471695USD
- 2026-11-04: 39.23588740922928USD
- 2026-11-05: 38.53899220659256USD
- 2026-11-06: 40.513336455459594USD
- 2026-11-07: 40.51027472837448USD
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Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Der Name auf der Kreditkarte, die an der Rezeption für die Abrechnung der Zusatzkosten benutzt werden soll, muss mit dem Namen übereinstimmen, auf den das Zimmer reserviert wurde
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
- Diese Unterkunft behält sich das Recht vor, für die Kreditkarte des Gastes vor der Anreise eine Vorab-Autorisierung durchzuführen.
- Geräuschfreie Zimmer können nicht garantiert werden
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder, einem Sicherheitssystem und einem Erste-Hilfe-Kasten ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Der Pool ist von 08:00 Uhr bis 22:00 Uhr geöffnet.
- Ein Kind von maximal 7 Jahren kann im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden. Für Kinder ist das Frühstück möglicherweise nicht inbegriffen.
- Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
- In dieser Unterkunft sind keine Haustiere gestattet, auch keine ausgebildeten Tiere wie z. B. Blindenhunde.
- Für die Anreise zu dieser Unterkunft ist kein Auto erforderlich.
- Kontaktloser Check-in und kontaktloser Check-out sind verfügbar.
- Gebühr für Parkplatz in der Nähe: 150 MXN pro Tag (5 Meter entfernt; von 10:00 Uhr bis 22:00 Uhr geöffnet)
- Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Flughafen-Shuttleservice
Pool
Nichtraucher-Zimmer
Informationsschalter für Ausflüge
Reinigung
Safe
Allgemein
Nichtraucher-Zimmer
Massage
Spa & Wellness Center
Beach Sun Loungers
Aktivitäten
Pool
Garten
Pool im Freien
Gartenmöbel
Pool (Seasonal Outdoor)
Services
Informationsschalter für Ausflüge
Reinigung
Safe
Geldautomat
Gepäckaufbewahrung
24-Hour Front Desk
Parkmöglichkeiten
Flughafen-Shuttleservice
Internet
Kostenloses W-LAN