Hotel Villa Mercedes Palenque
Avg. for September
Prices for Hotel Villa Mercedes Palenque
Select dates to see prices and availability
Avg. for September
Monthly average prices
Nightly prices at Hotel Villa Mercedes Palenque average $66 in May, the cheapest month, and $84 in November, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $76 |
| February | $77 |
| March | $74 |
| April | $68 |
| May | $66 |
| June | $67 |
| July | $75 |
| August | $84 |
| September | $69 |
| October | $78 |
| November | $84 |
| December | $81 |
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Sep · $69
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Most expensive: November (~$84)
Cheapest: May (~$66)
About this property
Amenities
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a fitness center. This Mediterranean hotel also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Business amenities
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Palenque? This hotel has 23143 square feet (2150 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy Mexican cuisine at La Foresta, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.English breakfasts are available daily from 7 AM to noon for a fee.
Rooms
Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Location
Located in Palenque, Hotel Villa Mercedes Palenque is in a national park, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This spa hotel is 2.5 mi (4 km) from Palenque Archaeological Zone and 3.2 mi (5.1 km) from El Panchán.
What's nearby
Palenque National Park(1 miles)
Museo de Sitio Palenque(2.2 miles)
Palenque Archaeological Zone(2.5 miles)
El Panchán(2.6 miles)
Museo Del Textil(3.2 miles)
Cascadas de Roberto Barrios(19.9 miles)
The preferred airport for Hotel Villa Mercedes Palenque is Palenque, Chiapas (PQM-Palenque Intl.)(4 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Location
Palenque National Park (1 miles)
Museo de Sitio Palenque (2.2 miles)
Palenque Archaeological Zone (2.5 miles)
El Panchán (2.6 miles)
Museo Del Textil (3.2 miles)
Cascadas de Roberto Barrios (19.9 miles)
Room options
10
Deluxe Room
Room details
Sleeps 2
293 ft²
19
Suite
Room details
Sleeps 2
586 ft²
9
Deluxe Double Room
Room details
Sleeps 4
293 ft²
8
Standard Twin Room
Room details
Sleeps 2
293 ft²
11
Executive Double Room
Room details
Sleeps 2
293 ft²
9
Executive Room
Room details
Sleeps 2
293 ft²
Guest reviews of Hotel Villa Mercedes Palenque
Based on 657 verified reviews
Who stays here?
Business
1%
Couple
45%
Family
35%
Group
15%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, Hotel Villa Mercedes Palenque is praised for its lush jungle-style grounds, tranquil vibe, clean and comfortable rooms, attractive pools, and generally friendly staff, as well as a convenient location close to the Palenque ruins.
Read moreWas this helpful?
What guests think
Across many reviews, Hotel Villa Mercedes Palenque is praised for its lush jungle-style grounds, tranquil vibe, clean and comfortable rooms, attractive pools, and generally friendly staff, as well as a convenient location close to the Palenque ruins.
Service feels inconsistent in several accounts, citing slow or uneven attention at reception and the pool/restaurant, delayed or inflexible check-ins, and unfulfilled courtesies. Facilities draw both praise and complaints: occasional loud music or event noise, crowded pools with outside guests, some aging or maintenance gaps, long walks to distant rooms, and spotty Wi-Fi or TV. Dining feedback is mixed, ranging from excellent meals and varied breakfasts to mediocre dishes, higher prices, and slow bar or restaurant service. Expect a nature-forward stay with good value near the ruins, but plan for variability in service and atmosphere.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Lush grounds and attractive pools stand out, and the spa receives mixed feedback. Some report loud music or events, crowded pools with outside guests, limited amenities, and occasional maintenance gaps.
Related guest reviews
Paola
Mar 4, 2025
·
Stayed 2 nights
Gisela
Apr 25, 2025
·
Stayed 2 nights
Paul
Dec 5, 2025
·
Stayed 1 night
Paola
Mar 4, 2025
·
Stayed 2 nights
Veronique
Mar 16, 2025
·
Stayed 2 nights
Paola
Mar 5, 2025
·
Stayed 1 night
MAR
Aug 18, 2024
·
Stayed 1 night
Maria
Aug 26, 2024
·
Stayed 1 night
Juan Pablo
Apr 7, 2024
·
Stayed 2 nights
Paul
Dec 6, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Rooms and many areas are frequently described as clean or spotless. A minority report insects in rooms, dirty corridors, or occasional lapses in pool/passage cleaning.
Related guest reviews
Rachel
Mar 26, 2025
·
Stayed 2 nights
Gisela
Apr 25, 2025
·
Stayed 2 nights
Maria
Jul 20, 2024
·
Stayed 1 night
Juan manuel
Jun 15, 2023
·
Stayed 1 night
Miguel
Apr 26, 2024
·
Stayed 5 nights
Josè Roberto
Apr 12, 2023
·
Stayed 3 nights
Miguel Angel
Jan 8, 2026
·
Stayed 2 nights
Rocio
Aug 29, 2023
·
Stayed 2 nights
victor murrieta
May 20, 2025
·
Stayed 2 nights
Roberto
May 30, 2023
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable, often with a tranquil jungle feel, though several are far from reception and up ramps or paths. Some report noisy neighbors/events, spotty Wi-Fi or TV, hard mattresses, and occasional humidity.
Related guest reviews
Jorge
Aug 8, 2023
·
Stayed 2 nights
Karina
May 4, 2025
·
Stayed 2 nights
GISELLE
Feb 6, 2024
·
Stayed 1 night
ADALBERTO
Sep 5, 2023
·
Stayed 3 nights
Jose Ricardo
Aug 11, 2025
·
Stayed 1 night
Ana
Mar 15, 2025
·
Stayed 5 nights
Veronica
Jul 21, 2024
·
Stayed 1 night
Emir
Nov 16, 2024
·
Stayed 2 nights
Miguel Angel
Jan 8, 2026
·
Stayed 2 nights
Mauricio
Dec 25, 2024
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Many guests highlight friendly, attentive staff at reception and the restaurant. However, several cite inconsistent service: slow or uneven pool/restaurant attention, check-in delays or miscommunication, unfulfilled courtesies, and limited proactive help.
Related guest reviews
Monica
Feb 10, 2025
·
Stayed 2 nights
Paul
Dec 5, 2025
·
Stayed 1 night
Lucía de los Angeles
Jul 17, 2023
·
Stayed 1 night
Ana
Apr 22, 2024
·
Stayed 3 nights
María Luisa
Apr 28, 2024
·
Stayed 1 night
Veronica
Jul 8, 2024
·
Stayed 1 night
jonathan japh
Jan 10, 2025
·
Stayed 2 nights
Enrique
Apr 24, 2023
·
Stayed 1 night
Paul
Dec 6, 2025
·
Stayed 1 night
ROGELIO
Aug 9, 2025
·
Stayed 4 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Location is repeatedly praised for easy access to the Palenque ruins and nearby eco-parks, with a jungle ambiance on the edge of town. Some note it is a bit away from the city center.
Related guest reviews
Carlos Gustavo
Mar 20, 2023
·
Stayed 1 night
José Luis
Apr 10, 2023
·
Stayed 2 nights
Scott
Nov 20, 2024
·
Stayed 1 night
Edwards Alejandro
Jan 7, 2025
·
Stayed 1 night
John
Nov 18, 2024
·
Stayed 1 night
Philip
Jan 15, 2023
·
Stayed 2 nights
Michael
Mar 22, 2023
·
Stayed 4 nights
Jeroen
Mar 2, 2025
·
Stayed 2 nights
Maria Teresa
Apr 22, 2025
·
Stayed 4 nights
Adolfo
Jun 9, 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Dining is mixed: several praise tasty meals and a varied breakfast buffet, while others find food average to poor with occasional slow service; bar drinks could improve. Breakfast quality or availability varies.
Related guest reviews
Leonardo
Nov 6, 2024
·
Stayed 2 nights
Marilia
Feb 5, 2025
·
Stayed 2 nights
joe
Jun 10, 2024
·
Stayed 2 nights
Luis
Oct 6, 2024
·
Stayed 3 nights
Heimdal A. Rodriguez
Sep 23, 2025
·
Stayed 3 nights
Karla
Feb 1, 2025
·
Stayed 2 nights
Luisa Fernanda
Jul 2, 2024
·
Stayed 2 nights
José Luis
Apr 1, 2024
·
Stayed 2 nights
ROGELIO
Aug 9, 2025
·
Stayed 4 nights
Javier
Aug 4, 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Patricia
Apr 15, 2026
·
Stayed 2 nights
Opher
Oct 30, 2025
·
Stayed 2 nights
Fernando
Aug 24, 2025
·
Stayed 2 nights
José Luis
Apr 21, 2025
·
Stayed 2 nights
Rachel
Mar 26, 2025
·
Stayed 2 nights
FAQs about Hotel Villa Mercedes Palenque
Is parking available at the property?
Self parking is available on-site, subject to charges. There is also limited free parking available. An uncovered extended parking fee is MXN 500 per day.
What type of breakfast is offered and what are the serving hours?
English breakfasts are available daily from 7 AM to noon for a fee of approximately MXN 250 for adults and MXN 150 for children.
Does the property allow pets?
Pets are allowed in specific rooms only, with a fee of MXN 600 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 6:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance to arrange this.
Are airport shuttle services available?
Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the property.
What accessibility features does the property offer for guests with disabilities?
The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details should be confirmed with the property prior to arrival.
Where is the property located in relation to key landmarks?
The hotel is located in Palenque, within a national park, and is a 5-minute drive from Palenque National Park and Museo de Sitio Palenque. It is approximately 2.5 miles from the Palenque Archaeological Zone and 4.2 miles from El Panchán.
Does the property have a swimming pool?
Yes, the hotel features two outdoor swimming pools. Pool access is available from 8:00 AM to 9:00 PM.
What are the policies for guests staying with children?
Children 11 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property allows guests to request cribs or infant beds, which must be reserved in advance. Extra-person charges may apply depending on property policy.
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Prices for upcoming dates
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Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-17: NO DATA
- 2026-09-18: 37.51163275623321USD
- 2026-09-19: 87.64220894966125USD
- 2026-09-20: 68.83692931652068USD
- 2026-09-21: 68.0463849740982USD
- 2026-09-22: 67.05264094333648USD
- 2026-09-23: 64.2838819410324USD
- 2026-09-24: 64.2838819410324USD
- 2026-09-25: 67.39121213607788USD
- 2026-09-26: 65.89949607868193USD
- 2026-09-27: 64.2838819410324USD
- 2026-09-28: 64.2838819410324USD
- 2026-09-29: 66.03998636054992USD
- 2026-09-30: 67.20104166469574USD
- 2026-10-01: 67.41600840568542USD
- 2026-10-02: 67.20104166469574USD
- 2026-10-03: 64.2838819410324USD
- 2026-10-04: 67.20104166469574USD
- 2026-10-05: 66.75784230995178USD
- 2026-10-06: 67.20104166469574USD
- 2026-10-07: 66.75784230995178USD
- 2026-10-08: 73.06636740531921USD
- 2026-10-09: 64.2838819410324USD
- 2026-10-10: 68.80003292312621USD
- 2026-10-11: 67.20104166469574USD
- 2026-10-12: 66.75784230995178USD
- 2026-10-13: 67.43021213665008USD
- 2026-10-14: 66.75784230995178USD
- 2026-10-15: 64.2838819410324USD
- 2026-10-16: 67.20104166469574USD
- 2026-10-17: 66.75784230995178USD
- 2026-10-18: 67.43021213665008USD
- 2026-10-19: 67.45126573848724USD
- 2026-10-20: 66.75784230995178USD
- 2026-10-21: 67.41600840568542USD
- 2026-10-22: 67.39121213607788USD
- 2026-10-23: 67.40317640190123USD
- 2026-10-24: 64.2838819410324USD
- 2026-10-25: 67.45126573848724USD
- 2026-10-26: 67.45126573848724USD
- 2026-10-27: 67.45126573848724USD
- 2026-10-28: 66.75784230995178USD
- 2026-10-29: 67.45126573848724USD
- 2026-10-30: 67.45126573848724USD
- 2026-10-31: 67.45126573848724USD
- 2026-11-01: 67.4502314649582USD
- 2026-11-02: 67.06091074905395USD
- 2026-11-03: 85.28947332687378USD
- 2026-11-04: 226.09536639175414USD
- 2026-11-05: 202.0679476776123USD
- 2026-11-06: 226.09536639175414USD
- 2026-11-07: 86.25154930458068USD
- 2026-11-08: 76.72895786247253USD
- 2026-11-09: 92.6727313293457USD
- 2026-11-10: 72.40861764850617USD
- 2026-11-11: 68.80003292312621USD
- 2026-11-12: 67.45126573848724USD
- 2026-11-13: 71.75055235061645USD
- 2026-11-14: NO DATA
- 2026-11-15: 151.64108279571533USD
- 2026-11-16: 72.40861764850617USD
- 2026-11-17: 109.2872662399292USD
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 8:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for English breakfast: approximately MXN 250 for adults and MXN 150 for children
- Uncovered extended parking fee: MXN 500 per day
- Pet fee: MXN 600 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Spa & Wellness Centre
Poolside Bar
Packed Lunches
Breakfast in the Room
Family Room
Beach Sun Loungers
Wheelchair Accessible (Limited)
Activities
Swimming pool
Garden
Pool Outdoor
Pool (Infinity)
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Services
Business Center
Tour Desk
Babysitting / Child Services
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Airport shuttle
Free Parking
Parking (Limited)
Internet
Free Wi-Fi