Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekends from 6:30 AM to 10:00 AM.

Does the hotel allow pets?

Yes, the hotel allows pets in specific rooms only, with a pet fee of USD 50 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 24 hours before arrival for arrangements.

What accessibility features does the hotel offer?

The hotel features wheelchair-accessible registration desk, limited wheelchair access, and assistive listening devices available.

How is the hotel's location in relation to key landmarks?

The hotel is centrally located in Dallas, within a 5-minute drive of American Airlines Center and Kay Bailey Hutchison Convention Center. It is 0.5 miles from Dallas Market Center and approximately 9.3 miles from Galleria Dallas.

Is there a swimming pool at the hotel?

Yes, the hotel features a seasonal outdoor pool, which is open from May to September.

What are the policies for guests staying with children?

Children are welcome at the hotel, and kids can stay for free up to a certain age, though specific age details are not provided.

Does the hotel offer extra beds or cribs?

The hotel offers rollaway beds for a fee of USD 15.00 per stay, and advance request or confirmation is required.

Holiday Inn Express Dallas Market Center

Average nightly price at Holiday Inn Express Dallas Market Center by IHG by month, last 12 months (USD)
Month	Average price
January	$157
February	$110
March	$112
April	$101
May	$101
June	$141
July	$101
August	$108
September	$113
October	$128
November	$108
December	$110

What guests think

Reviews of Holiday Inn Express Dallas Market Center by IHG highlight friendly service and a convenient location for Market Center, UT Southwestern, and American Airlines Center, alongside frequent renovation-related disruptions that limit amenities and cause elevator problems and noise.

Breakfast draws frequent praise when available, though some guests found limited options or broken machines. Rooms often have comfortable beds and some feel newly updated, but many note weak or loud A/C and intermittent Wi‑Fi. Cleanliness feedback is mixed, with many clean stays contrasted by reports of sewage odors and worn fixtures. Expect a practical base for nearby venues, with potential trade-offs while improvements continue.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities have been constrained by ongoing works, with repeated elevator outages and periods when the pool, gym, or other amenities were closed. Parking is generally easy on site.

Related guest reviews

6

Heather

Jan 8, 2024

·

Stayed 1 night

They currently have a lot of maintenance going on, 3 of 4 elevators out of order, main bathroom out of order, front door has to be manually pushed open

10

Rteshia

Nov 4, 2024

·

Stayed 2 nights

Hotel was under renovation when we stayed so there was no pool or breakfast but still clean and amazing nonetheless

10

MaryAnn

Oct 9, 2025

·

Stayed 2 nights

Lots of parking

6

Angela

Nov 11, 2024

·

Stayed 2 nights

Hotel was being renovated- limited breakfast options , no gym

10

RONALD

Mar 19, 2023

·

Stayed 1 night

Only 1 of 3 elevator working? We, guests, we’re crammed in one going down stops at every floor

10

P. KELLACH

Oct 31, 2024

·

Stayed 3 nights

The staff at this property are BAR NONE some of the most superlative i have ever had in 40 years of business travel...I can NOT gush enough about them!! There were some issues from all the renovation that did get a tad old -- water turned off at times, no hot breakfast or store avail after my furst few days , one brief elevator issue... But i cannot stress ENOUGH how much the superlative staff here did everything in their power to help us cope with the inconveniences!!! They are glorious!!

8

Markus

Mar 28, 2025

·

Stayed 2 nights

Good location for city experience (around $15 with Uber to downtown). Very friendly staff, clean rooms, quite new, pool outdated /damaged unusable, great breakfast, decent bathroom, but curtains in shower is a negative point, sink so small that's almost impossible to wash hands, perfectly darkening blinds, but..... now here we go; super noisy from street, airport, elevator and especially from the two railway lines right next to the hotel.

6

Michael

Oct 9, 2023

·

Stayed 4 nights

Outside is in pretty rough shape, 3 of the 4 elevators are broken. Paint stains in halls. Toilet handle needed wiggled after evey flush or it keeps running. Fanily in other rooms reported leaky shower. Bar is closed permanently. Room was clean, bed was fine. For the price, you can probably find something nicer.

10

Janet

Jul 25, 2025

·

Stayed 3 nights

Nice property near DART stop so I could ride train to American Airlines Center for concerts. Bonus: very nice breakfast! Room was clean & comfortable. Appreciated the mini store in the lobby so I could eat after my late arrival. If I come back for other concerts will definitely stay here again.

8

Kimberly

Jul 16, 2025

·

Stayed 1 night

Great stay, no coffee in room but available in the lobby. Had to request a hair dryer and it was low heat low speed. That wasnt the best. Otherwise stay was perfectly fine. Great breakfast, easy parking, great location. Pool was nice and clean. Would highly recommend.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests reported clean rooms and public areas, but recurring complaints mention sewage-like odors, stained or worn linens, and grime in bathrooms or carpets.

Related guest reviews

10

CODY

Aug 24, 2025

·

Stayed 1 night

Very clean !!!

10

Madeline

Oct 8, 2025

·

Stayed 3 nights

The room and hotel were mostly clean - only had a few stray hairs randomly and that happens. Overall the stay was so comfortable and so convenient. The room was plenty big for three women to shower and get ready for a big event without feeling crowded at all! The mirrors and lighting was fantastic. The counters and storage areas were great. Perfect room.

10

Laura

Oct 16, 2025

·

Stayed 1 night

Parking was easy, staff was wonderful.Breakfast was great and the whole place was clean.

2

April

Nov 8, 2025

·

Stayed 1 night

My husband go back and fourth to Dallas a lot for medical reasons we often use hotels.com to book these trips so we always use different hotels. This hotel charged our card twice, and the room smelled of urine.

4

Gabriela

Mar 26, 2024

·

Stayed 2 nights

Old building with many maintenance faults. The extractor in the restroom didn't work. Very noisy AC. The carpet has many stains. The hot water was not very hot. They did not provide safe boxes. And the neighbors were so loud, you could hear everything from the aisle.

10

Jason

Nov 22, 2025

·

Stayed 1 night

Clean room and friendly staff.

2

Jacob

Dec 15, 2022

·

Stayed 1 night

This hotel was absolutely disgusting. I have stayed at many Holiday Inn’s and this is by far the worst! The bed was hard, the room was gross like it hasn’t been cleaned in years and hair in the bathtub from previous stays. I will never stay here again.

2

KI

Mar 25, 2024

·

Stayed 4 nights

one of the dirtiest hotel I ever been into Also internet is very slow or not working

6

Selene

Sep 21, 2025

·

Stayed 2 nights

The bathroom was gross. The tub had traces of black mold and there was feminine products underneath the bed that didn't belong to us. The pillows strongly smelled of others people's heads.

2

Arezu

Oct 24, 2023

·

Stayed 2 nights

From the hotel running out of hand soap (the only toiletries we were given were conditioner and body lotion), to the persistent awful sewage smell in the halls and room, to the front overhang of the hotel looking like it was going to collapse, it’s hard to pick which part was the worst. The wifi didn’t work and the lady who checked us in was apologetic and nice enough. But in the morning, when we complained about the lack of toiletries (we just wanted soap!), the lady was rude and said the best she could do was breakfast since we booked through this site. We accepted and the breakfast was gross. Other guests had been mislead to believe there was free breakfast when they checked in and we saw them complain. One elevator was broken so the wait for the other was long. When we called the front desk later to ask about the pool, the lady told us she “wasn’t sure” if the pool was going to be open. Ha! I don’t know why we were surprised. I don’t like leaving negative reviews, or reviews at all, but it honestly smelled so bad throughout our stay that it would be a disservice to not tell you how awful it was. Also, the blocks behind the hotel are dangerous— do not go for a walk at night.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Beds are commonly comfortable and some rooms feel spacious or refreshed, but many guests cite weak or loud A/C and intermittent Wi‑Fi.

Related guest reviews

10

MARIA

Apr 19, 2025

·

Stayed 1 night

Great service! The room was very spacious. The bed is super comfortable!

10

Madeline

Oct 8, 2025

·

Stayed 3 nights

The room and hotel were mostly clean - only had a few stray hairs randomly and that happens. Overall the stay was so comfortable and so convenient. The room was plenty big for three women to shower and get ready for a big event without feeling crowded at all! The mirrors and lighting was fantastic. The counters and storage areas were great. Perfect room.

10

Noah

Oct 28, 2025

·

Stayed 1 night

Clean, cool room with comfortable beds.

8

Craig

Jun 3, 2025

·

Stayed 1 night

Overall the hotel and room were really nice. The bed was comfortable, the room and public areas were clean, and breakfast was great. The only complaint was we could hear the train go by outside and the AC was loud when it kicked on.

10

Triny

Sep 11, 2025

·

Stayed 1 night

Our room had a great view

6

Heather

May 31, 2025

·

Stayed 1 night

The hotel is right by the train track it was loud there was no coffee pot in the room

6

Neil

Jul 31, 2025

·

Stayed 2 nights

The beds were too soft we both woke up with a backache the next morning, and we had trouble sleeping because of the humming noise the air conditioner was making

6

chris

May 5, 2024

·

Stayed 4 nights

The property was under construction and pretty dated . The WiFi didn’t work . Not the best holiday inn

8

Candido

Oct 7, 2025

·

Stayed 1 night

The room was nice and clean, but the A/C seemed to be lacking. It always felt slightly humid and never fully cooled to our liking.

8

Abraham

Aug 9, 2025

·

Stayed 1 night

Very good hotel with premium bedding, spacious room, and comfort. Breakfast was good, and complimentary. Recommend stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly and helpful, with staff resolving issues quickly for many. A minority reported billing or communication problems and occasional unprofessional interactions.

Related guest reviews

6

Katina

Jun 6, 2025

·

Stayed 3 nights

The property itself was clean and well-maintained, but unfortunately, my overall experience left a lot to be desired. I initially paid $100 through Expedia, with the understanding that the remaining balance of $214 would be due upon check-in. However, after a long day of traveling, I arrived only to be told by the front desk that I owed an additional $400 — far more than I had budgeted for. The front desk staff tried to explain that because I booked through Expedia, the $100 was considered a deposit, and they "don’t do deposits" on their end. In an attempt to help, the staff member took my phone — which was open to my bank account — and began scrolling through my transaction history without asking. Although he did confirm the $100 charge, it took about 15 minutes of back-and-forth before he went to speak with someone in the back. Eventually, he returned and said they would wait until the charge cleared the next day, which it did. They then processed the correct charge of $314. While I appreciate that the issue was ultimately resolved, the situation was unnecessarily stressful and could have been handled with more clarity and professionalism. Additionally, my room key repeatedly stopped working. When I returned to the front desk for help, a different staff member seemed dismissive and offered no real assistance. The issue continued multiple times, making what should have been a relaxing stay feel like a hassle. In summary, while the hotel itself was nice, the customer serv

10

Temothy

Jul 28, 2025

·

Stayed 4 nights

Staff was wonderful!

10

Yvonne

Jul 28, 2025

·

Stayed 2 nights

Friendly and great staff from check in to check out. Beds were very comfortable. We did have an issue with our toilet but we said something to the front desk and it was fixed within 10 minutes. Great place to stay and I'd stay there again

10

Stephen

Jun 1, 2025

·

Stayed 3 nights

Derrick at the front desk made the trip for us. Super helpful and friendly.

10

George

Jun 25, 2025

·

Stayed 3 nights

The front desk employee were very friendly, remembered my name, breakfast was delicious. Delicious, the lobby, pool gym, and rooms were clean and tidy.

10

Grace E

Jun 6, 2025

·

Stayed 3 nights

Super friendly and helpful staff! Pool was open and clean, complimentary breakfast (6:30-9:30am) was delicious, with rotating hot foods, hot cinnamon rolls, pancake machine, yogurt, oatmeal, etc. We had a great time!

10

Hilda

Jul 19, 2025

·

Stayed 3 nights

Great place to stay while visiting Dallas. Easy parking, great breakfast, comfortable room, but most of all friendly and attentive staff.

6

Rudy

Oct 5, 2025

·

Stayed 1 night

False advertising. I booked under 1 price, confirmed yet was charged $100 additional. Never had this happen &we always use Hotels.com

2

Sarah

Aug 4, 2025

·

Stayed 2 nights

The woman at the desk spoke quickly and was short with me when I asked about my charges. The fire alarm went off at 4 am and did not stop for quite some time, no one informed us as to evacuate or not, or even bothered to investigate the alarm. The halls were loud with people screaming and slamming doors at all hours of the night. I will never stay here again, it was unwelcoming and unorganized. The sheets were stained and our key cards quit working on several occasions. This was a terrible stay.

10

Felix

Oct 5, 2025

·

Stayed 1 night

I enjoyed the entire stay. All staff were courteous, especially everyone we encountered at the front desk.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for Dallas Market Hall, UT Southwestern, and American Airlines Center, with nearby DART access. Several guests found the area less walkable with limited nearby dining and some train or traffic noise.

Related guest reviews

10

Leona

Jul 6, 2025

·

Stayed 7 nights

It was close to the train station and close to downtown .

10

Richard

Aug 24, 2025

·

Stayed 2 nights

Great location near downtown attractions! Very nice a friendly staff.

10

mechelle

Aug 18, 2025

·

Stayed 4 nights

Not a real walkable area as far as safety. The property itself was safe .

8

Jennifer

Jul 28, 2025

·

Stayed 1 night

This hotel was very conveniently located for the worship concert we saw at the American Airline Center.

8

Michelle

Feb 13, 2023

·

Stayed 3 nights

This location was close to everything we needed! Doctors, museums, restaurants, etc.

10

Greg

Jul 19, 2025

·

Stayed 2 nights

Hotel was clean. Parking was good. Location was excellent for UT Southwest Medical Center. DART line runs right next to hotel and is kinda loud. Room A/C fan did a good job of masking sound. Would stay again.

10

Janet

Jul 25, 2025

·

Stayed 3 nights

Nice property near DART stop so I could ride train to American Airlines Center for concerts. Bonus: very nice breakfast! Room was clean & comfortable. Appreciated the mini store in the lobby so I could eat after my late arrival. If I come back for other concerts will definitely stay here again.

8

Carlos

Mar 25, 2024

·

Stayed 5 nights

It is just across the street from the Dallas Market Place, but it is very dangerous to go across the street.

10

Jonathan

Jul 6, 2025

·

Stayed 4 nights

Conveniently located near Dallas Market Hall. Distance is walkable. Recently renovated. Facility is very clean. Staff is friendly and accommodating. I will stay there again!

8

Dawn

Jul 4, 2025

·

Stayed 4 nights

Positives: Very friendly staff; clean property and suite was very spacious; clean pool; 10 minutes from downtown by ride share Not dealbreakers but … dependent upon ride share unless you have own car as there are little to no restaurants within walking distance along a very busy highway

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and variety with efficient staff when offered. During renovations, some guests faced limited options, broken machines, added charges, or no breakfast.

Related guest reviews

6

Makayla

Dec 5, 2024

·

Stayed 1 night

Pretty disappointed as there was no advisement of property being under construction and renovation. They advertised for a full breakfast but only offered the option of yogurt, muffin, banana or apple and various juices. Not a full breakfast like one would expect at all which is something we based our search off of.

10

Judith

May 5, 2025

·

Stayed 4 nights

Close to airport . Great breakfast !

10

Dale

Oct 6, 2025

·

Stayed 1 night

Good hotel, clean, great service, breakfast staff was efficient. Kept everything stocked and clean.

10

Rteshia

Nov 4, 2024

·

Stayed 2 nights

Hotel was under renovation when we stayed so there was no pool or breakfast but still clean and amazing nonetheless

10

Adolfo

Sep 11, 2025

·

Stayed 1 night

Great front desk service, and great breakfast.

10

Laura

Oct 16, 2025

·

Stayed 1 night

Parking was easy, staff was wonderful.Breakfast was great and the whole place was clean.

6

Deja

Aug 24, 2025

·

Stayed 1 night

Everything was okay the room was hot the air wasn’t blowing enough wasn’t cold and the breakfast was good until the pancake machine was broke but it was clean didn’t have no tooth brush or those little essentials

10

Grace E

Jun 6, 2025

·

Stayed 3 nights

Super friendly and helpful staff! Pool was open and clean, complimentary breakfast (6:30-9:30am) was delicious, with rotating hot foods, hot cinnamon rolls, pancake machine, yogurt, oatmeal, etc. We had a great time!

8

Abraham

Aug 9, 2025

·

Stayed 1 night

Very good hotel with premium bedding, spacious room, and comfort. Breakfast was good, and complimentary. Recommend stay.

10

Christian

Aug 24, 2025

·

Stayed 2 nights

Loved the staff and clean property. The breakfast was great also.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $115	2 $115	3 $125	4 $122	5 $120	6 $131	7 $144
8 $123	9 $134	10 $139	11 $102	12 $98	13 $136	14 $134
15 $110	16 $110	17 $102	18 $121	19 $118	20 $154	21 $172
22 $110	23 $110	24 $111	25 $110	26 $110	27 $111	28 $97
29 $93	30 $85

Su	Mo	Tu	We	Th	Fr	Sa
		1 $89	2 $89	3 $93	4 $138	5 $143
6 $85	7 $90	8 $93	9 $92	10 $89	11 $99	12 $97
13 $88	14 $86	15 $86	16 $85	17 $86	18 $93	19 $93
20 $85	21 $81	22 $86	23 $86	24 $86	25 $93	26 $94
27 $89	28 $85	29 $85	30 $175	31 $175

Holiday Inn Express Dallas Market Center by IHG

Prices for Holiday Inn Express Dallas Market Center by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Standard Room, 2 Queen Beds (Communications)

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room

Standard Room, 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

Suite, 2 Double Beds

Standard Room, 2 Queen Beds

Suite, 1 King Bed

Guest reviews of Holiday Inn Express Dallas Market Center by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Dallas Market Center by IHG

Considering this hotel for your Dallas trip?

Prices for upcoming dates