Econo Lodge Ruther Glen

Parking is good, the microwave is new and the heater works but the lights are dim and the television doesn’t work

Smell of new tar on parking lot

I got a handicapped accessible room but when I got there they had given all the rooms out that were on the 1st floor. Even the handicapped rooms to people who were not handicapped. I asked for my money back so we could go elsewhere and he told me that it was non refundable. When I told him that I booked a wheelchair accessible room and they gave it to someone else he told me that I should have called after booking it to make sure that they didn’t give it to someone else. So my boyfriend had to carry my daughter up 2 flights of stairs to get to our room as they didn’t have elevators. The room was gross and the beds were so uncomfortable. I would never go there again.

Rooms and lobby are clean. Sidewalks and outside could use a good sweep and power wash. Beds are comfy and room is spacious. Very close to Colonial Williamsburg. Restaurants close, Walmart and Food Lion grocery is within 5 miles. Pool was fantastic, very warm, clean, big with a large deck on end of it. The only negatives was 2 vehicles were driving in parking lot every night going very fast, reving their engines and squalling tires. It happened all 4 nights we were there. We would stay there again.

The front desk gentleman was so very kind and friendly. The hotel is backed up to woods which I can tell they are trying to clean up to probably help, but the doors have a slight Crack in them which I think allows bugs in. The room was fairly clean but a few things that bothered me was there was dust and bugs in almost every corner, I had to kill a wood roach, when I pulled down the curtain dust and dead bugs came out, there were copwebs in the room and some old hair in shower, I had to pull a ton of hair out of the drain to stop the tub from flooding. You could hear slamming of doors and thuds randomly. I'm glad they had security cameras and good outside lighting. For the price it was a very decent hotel and I loved having a fridge and microwave and air conditioning for such a got weekend. I can tell they are trying to make improvements to the place and I would return for the great rates.

Very dirty room, broken furniture, squeaky bed with a prominent divot in the middle. disgusting bathroom. There were obviously an animal in the room.

The floor was dirty which turned my feet black... i should have brought some slippers! The bedsheets and comforter had cigarette burns...other than that, it was fine.

Rented two rooms for an overnight stop on the way to the beach. Rooms were dirty. And when I say dirty, I mean blood/bodily fluid on bathroom light switches and doors. A fast food bag sitting on top of a lamp. TV in one room didn’t work - didn’t try the other TV. I grabbed a washcloth and soaped it up, wiped down switches and door handles, told everyone to not touch anything and went to sleep for a few hours. If it wasn’t after midnight, we would have left, but we were too tired from driving. This hotel should not be allowed to operate under such unsanitary conditions

It was not very clean The floors were dirty and the air conditioner was dirty.

Ac filters disgusting pillow cases gross free breakfast is a joke

Floors and bathroom were very clean.

The property exceeded my expectations. The bed was comfortable the linens towels were very clean. The molding around the floor was intermittently stained so I cleaned them. Overall, the property was nice.

Extremely rude staff Dirty common areas Dirty rooms - toilet bowl hadn’t been cleaned in a while In summary, go there if you’re poor. If you have 30$ more than their asking, go somewhere else.

So dirty and smelled like bleach and chemicals. The walls had some orange layer of dirt on it. And we found an empty pill bottle on the floor of our room

Not very clean and shower had no water pressure

Dog friendly. Good size room. Convenient location

We could not get a hot water in the bathtub. It was only warm. The AC was noisy. The bed was supported by a frame that gave noisy sound when we moved around on the bed. Lastly, the breakfast was only until 9 am. Not even coffee was available.

Definitely could have been cleaned better and stained sheets . The guy at the front desk was very rude when checking in and couldn’t get extra towels. The area had stores and food close enough to walk was quite at night. The beds were very comfortable and tv and Wi-Fi worked great so it was cool for the price

Comfy bed and reasonable for the price and location

Parking is good, the microwave is new and the heater works but the lights are dim and the television doesn’t work

Price was great. Needs updates

I give a five star for the value over price, many things are better than what I expected, clean and spacious rooms with fridge, microwave, quiet and functional AC/heater. Location is close to 95.

The room smells a cigarette

The desk person was nice enough, but the room was not clean. There was a bug inside the coffee maker and the AC stopped working in the middle of the night. Thankfully it was just a night passing through, but you definitely get what you pay for and I’ll try to splurge on a higher price if that’s what $80 gets me. Yuck.

Cheap, and you saw why when you checked in. Old style motel with 2nd story balcony. Room was clean, but floor was sticky. Adequate hot water, but rather flimsy towels. Comfortable

When we checked in we asked for a first floor because neither myself nor my husband can climb steps ( I have severe COPD and my husband has a bad leg and can not carry anything up steps) she said they didn’t have any but she would double check. She then told us it would be $ 20 more for the first floor. Our room was paid for in full already . Then she said it is $ 20 in cash that it would be more to use a credit card . We had no choice because we have been driving for 12 hours. We do not recommend this place . It stank because no air was on bathroom is dirty.

The staff was very abusive and arrogant

When we arrived, I was charged an additional fee to get the identical appointed room on the first floor. I was told that it was considered a room upgrade? My wife is handicapped and cannot do stairs very well. I had no prior knowledge that the reserved room was on the second floor. I reached out to Expedia and their reply was "take it up with the hotel". I already spoke to the hotel and had to pay for the "upgrade" or find another place to stay! Very disappointed with Expedia and their lack of involvement with my issue. Please feel free to contact me to discuss the issue further.

We picked the econo lodge for a budget stay, as we were only in the room for a few short hours. The gentleman at check in was rude, and refused to give me a receipt—he was more worried about how many people were in my room and if we had a pet. Breakfast offerings were meager, but not of great concern for us. The biggest issue was my daughter waking up to a beetle crawling across her face. Definitely wouldn’t stay here again.

Tried to check in to my 2 queen NON SMOKING room that i booked and the owner rudely yelled at me and said that they don't even offer non smoking rooms. I proceeded to show him my booking of a non smoking room and he proceeded to yell at me. I then of course demanded a refund because that's not what I paid for and he refused and told me I had to go through Hotels.com to do so. Almost 2 weeks later, I have been denied my refund. Stay far away from this place and booking through this site. It's not worth saving a couple dollars and will cost you in the long run. I can only image what the rooms at this place would've looked like with somebody like that in charge.

Being dishonest about pricing and complaining about sharing money with the hotel apps. Trying to make customers pay a $50 to $100.00 deposit because they don't want you to paid on line

I did not stay there. When i arrived to check in, the desk clerk said there was no reservation in my name. I produced my printed reservation and showed him my confirmation number on my phone, and he just said sorry, you're not in my system. I had to go find another place to stay which cost me substantially more. Extremely disappointed and angry about the entire situation. How did this happen?

I booked this hotel for my son and his friend. They were on a theme park trip tour and headed to King's Dominion. This hotel was close, so we chose it. I pre-paid the room. When they arrived at 10PM, the clerk said they had no reservation. They had the confirmation and called hotels.com who said they did have a reservation. Hotels.com even called the property. The clerk kept saying "no, no, no". I knew they would be arriving late and that is why I pre-paid. Obviously, the hotel gave their room away. After an hour and a half on the phone, hotels.com got them another room about five miles from the Econo lodge. Hotels.com paid for the second room however it really annoyed me that I had to pay Econo lodge because I could not get a refund when my son was denied the room. I am guessing the Econo lodge got paid double for the room. My son was exhausted and should not have had to deal with not having a room after it was prepaid!

Room was great. It was clean and the beds were very comfortable. BUT they charge a $50 security deposit when you check in, and it’s been 12 days and they still haven’t returned mine. We left the room in perfect condition, nothing damaged. Can’t get in touch with the manager. So just be aware of that.

I don't recommend this hotel. The front desk requested me a security deposit charged in my credit card. I left my room in the same condition that I received it, but they didn't give me the full amount of the deposit without any explainetion.

Great price, excellent breakfast. Quiet & right off I-95.

Dog friendly. Good size room. Convenient location

Definitely could have been cleaned better and stained sheets . The guy at the front desk was very rude when checking in and couldn’t get extra towels. The area had stores and food close enough to walk was quite at night. The beds were very comfortable and tv and Wi-Fi worked great so it was cool for the price

Staff were very kind. Decent motel for a quick stop. Room was clean. Convenient for just passing through.

This motel offers a great value if you're traveling to Kings Dominion or Richmond. Everything was clean, the management was very responsive and polite.

I give a five star for the value over price, many things are better than what I expected, clean and spacious rooms with fridge, microwave, quiet and functional AC/heater. Location is close to 95.

Decent room. Could have been a little cleaner but the beds were the most comfortable beds ive found! Nice staff. Quiet location. No problems! Would recommend and we will stay again on a future visit.

If you are looking for an inexpensive, clean place to stay for the night this is your place. I was quite impressed with how clean this place was outside and inside. They had a small breakfast downstairs of cereal, bagels, etc. The staff was very pleasant. Overall impressed especially considering this was one of the cheapest hotels in the area.

Great price, excellent breakfast. Quiet & right off I-95.

Great quality for the price. Breakfast was a packaged Honey Bun and coffee but i didnt expect much for breakfast for the price. Owner tried to accuse us of having pets when we didnt said he saw us in his camera having two cats??? Nope didnt travel from Bc canada with cats!

We could not get a hot water in the bathtub. It was only warm. The AC was noisy. The bed was supported by a frame that gave noisy sound when we moved around on the bed. Lastly, the breakfast was only until 9 am. Not even coffee was available.

We picked the econo lodge for a budget stay, as we were only in the room for a few short hours. The gentleman at check in was rude, and refused to give me a receipt—he was more worried about how many people were in my room and if we had a pet. Breakfast offerings were meager, but not of great concern for us. The biggest issue was my daughter waking up to a beetle crawling across her face. Definitely wouldn’t stay here again.

To rate my experience first let me say I booked this hotel day of. I went based on the reviews which seemed ok. I do not know what room they had but we had 105. First impressions very small lobby was greeted and given my room card . Found room card Didn’t work and immediately had to walk back to the office to get another card . So once I Was able to enter the room I was hit with the stale stench of cigarettes and Mold. It was a heat advisory day and was also hit with no ac. I guess they save money by turning it off. But the heat was almost overwhelming.I did find the unit and turn it onto max. We left and came back the room had finally cooled down. I will also Add that I used a chair to safely secure my door as I found out when I went to lock it the door was missing the piece to actually lock it . The room did seem “clean”. I did check bedding and did noticed ripped skirting . Back if bathroom door was dirty. The hair dryer looked like a fire hazard. Wont stay here again. Also free breakfast was not breakfast more so honey Buns and packaged muffins.

Worst place to spoil your travel. Rundown property. Better sleep in you car. Wasted $80 just for few hrs sleep. Clogged shower drains. Couldn't shower. No toiletries in shower. Owners want $250 if you want shower in another motel. Only two Towles. Spoiled, mold/stale & expired breakfast that would give food poisoning. Owners would treat you like homeless if you complain about anything.

Overall, I'm satisfied with that. But it's too bad that there's only bread for breakfast.

Some areas could have been cleaner. Disappointed in the breakfast offered. Only coffee to drink, nothing cold and no decaf.

The Continental breakfast is awful, I wouldn’t be surprised if people constantly get sick from their food. We struggled to find anything edible, the coffee tasted like soap. The entire motel was dirty as well.