MYTHIC SANA Downtown Suites

Nice facility but service is lacking.

Fantastic hotel, staff were wonderful.

The hotel is first class. The staff was wonderful and knows how to treat their guests. They were very helpful with a travel issue that occurred on my first day. The room and amenities were perfect. I would stay at this hotel in the future.

Stay: august 2026 My stay at The Mythic Sana Lisbon was nothing short of exceptional. A special thank you to André, Dario, and Ryan, who truly made the experience memorable. Their professionalism, genuine smiles, and incredible attention to detail set the standard for world-class hospitality. Every interaction made us feel welcomed and valued. The hotel itself is stunning. It is all new! The quality of everything—from the luxurious towels to the elegant furnishings—reflects a commitment to excellence. Every space is beautifully designed and impeccably maintained. One of my favorite places was the Blackmoon Bar. The atmosphere is warm, intimate, and sophisticated, with the feel of a high-end luxury cigar lounge. The cocktails were outstanding, and it was the perfect place to unwind after a day exploring Lisbon. If you’re looking for a hotel that combines impeccable service, refined luxury, and an unforgettable ambiance, The Mythic Sana Lisbon is an easy 5-star recommendation. I can’t wait to return.

We stayed at the hotel for five nights and truly enjoyed many aspects of our stay. The staff was welcoming, and the property is beautiful. We did, however, have a few suggestions that we hope will be helpful. The hotel recommended two private tour companies to us, and unfortunately both tours were quite expensive for the experience they provided. We later arranged our own private tour independently, and it ended up being our favorite tour during our visit to Portugal. We hope the hotel will consider reviewing the tour providers they recommend to ensure they reflect the same high standards as the hotel itself. We were also a little surprised to find a stove, dishwasher, and a full set of kitchen supplies in the room. While these amenities may be useful for some guests, they seemed somewhat unexpected in such an elegant, luxury accommodation, as we imagine most guests are more likely to dine out and enjoy the excellent local restaurants. We also wanted to mention the evening turndown service. We appreciated the thoughtful gesture of providing cookies each night, but they were quite small—more like the petite biscuits with coffee. A slightly more substantial bedtime treat would feel more in keeping with the luxury experience the hotel otherwise provides. Lastly, we really enjoyed the complimentary cherry brandy in the room and appreciated that special touch. We enjoyed a small amount each evening and finished the bottle on our fourth night, but they didn’t refill again.