Go back to search

Hotel Carqueijais - Serra da Estrela

US$75

/ night

Avg. for September

Hotel Carqueijais - Serra da Estrela - Image 1

Hotel Carqueijais - Serra da Estrela - Room

Hotel Carqueijais - Serra da Estrela - Room

Hotel Carqueijais - Serra da Estrela - Restaurant

Hotel Carqueijais - Serra da Estrela - Bathroom

Prices for Hotel Carqueijais - Serra da Estrela

Select dates to see prices and availability

US$75

/ night

Avg. for September

Monthly average prices

Nightly prices at Hotel Carqueijais - Serra da Estrela average US$75 in the cheapest month (September) and US$323 in the most expensive month (February), based on the last 12 months.

Average nightly price at Hotel Carqueijais - Serra da Estrela by month, last 12 months (USD)
Month	Average price
January	US$106
February	US$323
March	US$87
April	US$93
May	US$79
June	US$88
July	US$81
August	US$92
September	US$75
October	US$87
November	US$79
December	US$94

Most expensive: February (~US$323)

Cheapest: September (~US$75)

About this property

After a day on the slopes, enjoy recreational amenities including an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, babysitting, and ski storage.

Parking
Swimming pool
Non-smoking rooms
Business centre
Room service
Tennis courts

Location

EN 339 Km 5 - Serra da Estrela, Covilhã e Canhoso, Covilhã, Portugal

Igreja de Santa Maria (2.3 Miles)

University of Beira Interior (2.4 Miles)

Praca do Municipio (2.4 Miles)

Sacred Art Museum (2.5 Miles)

Covão d'Ametade (6.7 Miles)

Kartódromo (8.6 Miles)

More location info

Room options

4

Standard Double Room

Room details

1 Double Bed

Sleeps 2

183 ft²

Air Conditioning

Wi-Fi (Free)

Bathtub

4

Superior Double Room

Room details

1 Double Bed

Sleeps 2

205 ft²

Air Conditioning

Wi-Fi (Free)

Bathtub

6

Family Room

Room details

1 Double Bed

and

2 Single Beds

Sleeps 4

366 ft²

Air Conditioning

Wi-Fi (Free)

Bathtub

7

Standard Twin Room

Room details

2 Single Beds

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Bathtub

5

Deluxe Studio Suite

Room details

1 Double Bed

Sleeps 2

269 ft²

Air Conditioning

Wi-Fi (Free)

Bathtub

7

Superior Twin Room

Room details

2 Single Beds

Sleeps 2

205 ft²

Air Conditioning

Wi-Fi (Free)

Bathtub

Guest reviews of Hotel Carqueijais - Serra da Estrela

8.1

Very good

Based on 1,055 verified reviews

Who stays here?

Business

2%

Couple

51%

Family

37%

Group

7%

What guests think

AI-generated summary based on recent guest reviews

At Hotel Carqueijais - Serra da Estrela, travellers consistently praise the friendly, attentive staff and scenic mountain views, while noting dated facilities, some maintenance issues, and a remote, steep-access location that can make getting around or dining off-site difficult.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

At Hotel Carqueijais - Serra da Estrela, travellers consistently praise the friendly, attentive staff and scenic mountain views, while noting dated facilities, some maintenance issues, and a remote, steep-access location that can make getting around or dining off-site difficult.

Breakfast is widely appreciated, though a few guests mention reduced variety, late opening, or limited food and bar service outside standard hours. Rooms are generally clean and some are comfortable, but several reviews mention hallway or wind noise, dated decor, awkward bathrooms, soft mattresses or low pillows, and occasional heating or fixture problems. Expect warm service and big vistas in a simple, older mountain hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities feel dated and in need of refresh across several areas. Several reviews mention an unheated or very cold pool and limited bar or snack service and hours; the pool itself is pleasant.

Related guest reviews

8

Thomas

25 Sept 2023

·

Stayed 2 nights

Nice place with great view. Note that the pool is not heated. The staff is very friendly. The rooms are clean but the shower is awkward hard to not get water on the floor. I would return.

Nice place with great view. Note that the pool is not heated. The staff is very friendly. The rooms are clean but the shower is awkward hard to not get water on the floor. I would return.

6

José

14 Nov 2025

·

Stayed 1 night

Quarto razoável, mas apenas com duas almofadas e muito baixas; o Bar foi o mais fraco que encontrei até à presente data, incluindo até os de 3 estrelas, sem uma simples tosta ou amendoins para acompanhar cerveja. Como positivo os funcionários, todos muito simpáticos.

Quarto razoável, mas apenas com duas almofadas e muito baixas; o Bar foi o mais fraco que encontrei até à presente data, incluindo até os de 3 estrelas, sem uma simples tosta ou amendoins para acompanhar cerveja. Como positivo os funcionários, todos muito simpáticos.

6

Claudia Maria

13 Feb 2024

·

Stayed 1 night

Hotel precisando de ser cuidado. Faltam comodidades no quarto.

Hotel precisando de ser cuidado. Faltam comodidades no quarto.

4

Maïté

28 Jul 2024

·

Stayed 1 night

L'hôtel manque énormément d'entretien que ce soit à l'intérieur comme à l'extérieur. Nous avons soit disant été surclassé. La chambre : Lampe tachée, peu de lumière (un spot à l'entrée, une lampe sur pied et deux petites lampes de chevets), le papier peint qui se décolle. Dans la salle de bain le joint de la baignoire mal fait, baignoire balnéo qui ne fonctionne pas et fuite d'eau au coin de la baignoire. La chasse d'eau des toilettes qui fonctionne pas correctement, obligé de prendre la douchette de la baignoire comme chasse d'eau. Le resto n'était pas catastrophique et le petit déjeuner non plus. Le seul point positif est la piscine et la vue C'est maximum un 2 étoiles

L'hôtel manque énormément d'entretien que ce soit à l'intérieur comme à l'extérieur. Nous avons soit disant été surclassé. La chambre : Lampe tachée, peu de lumière (un spot à l'entrée, une lampe sur pied et deux petites lampes de chevets), le papier peint qui se décolle. Dans la salle de bain le joint de la baignoire mal fait, baignoire balnéo qui ne fonctionne pas et fuite d'eau au coin de la baignoire. La chasse d'eau des toilettes qui fonctionne pas correctement, obligé de prendre la douchette de la baignoire comme chasse d'eau. Le resto n'était pas catastrophique et le petit déjeuner non plus. Le seul point positif est la piscine et la vue C'est maximum un 2 étoiles

10

Kenneth

23 Jan 2024

·

Stayed 1 night

Could do with a refresh but otherwise good. Expedia needs to update name of the hotel and address. Local rental car GPS cannot find it and takes one on a crazy rote through narrow city streets made for donkeys. I’m

Could do with a refresh but otherwise good. Expedia needs to update name of the hotel and address. Local rental car GPS cannot find it and takes one on a crazy rote through narrow city streets made for donkeys. I’m

10

Marcos V

11 Aug 2025

·

Stayed 1 night

Estadia maravilhosa, com um staff verdadeiramente incrível. Desde a simpatia das meninas da receção até à atenção do pessoal do pequeno-almoço e do restaurante Vista – Serra da Estrela, que, por coincidência feliz, reabria precisamente no dia da minha estadia. A única ressalva é a ausência de opções de comida fora dos horários habituais. Num sábado de verão, com calor intenso, o bar da piscina abriu apenas às 15h30 e encerrou às 17h20, deixando mais de 30 hóspedes na área de lazer sem alternativas para bebidas ou snacks. Fora este detalhe, tudo esteve simplesmente impecável.

Estadia maravilhosa, com um staff verdadeiramente incrível. Desde a simpatia das meninas da receção até à atenção do pessoal do pequeno-almoço e do restaurante Vista – Serra da Estrela, que, por coincidência feliz, reabria precisamente no dia da minha estadia. A única ressalva é a ausência de opções de comida fora dos horários habituais. Num sábado de verão, com calor intenso, o bar da piscina abriu apenas às 15h30 e encerrou às 17h20, deixando mais de 30 hóspedes na área de lazer sem alternativas para bebidas ou snacks. Fora este detalhe, tudo esteve simplesmente impecável.

8

Craig

7 Sept 2022

·

Stayed 3 nights

Staff were very helpful, got great tips from them on local restaurants. What we booked on Expedia wasn't exactly what they had but the staff worked hard to get us as close to exactly what we thought we had booked. The pool is absolutely lovely but very cold which was surprising as it's not very deep and we thought that sunlight alone would make it much warmer.

Staff were very helpful, got great tips from them on local restaurants. What we booked on Expedia wasn't exactly what they had but the staff worked hard to get us as close to exactly what we thought we had booked. The pool is absolutely lovely but very cold which was surprising as it's not very deep and we thought that sunlight alone would make it much warmer.

6

Joao

23 Feb 2026

·

Stayed 1 night

As próprias comodidades do hotel. É mais 3 estrelas médio que 4. Relativamente aos funcionários nada a apontar, foram muito simpaticos

As próprias comodidades do hotel. É mais 3 estrelas médio que 4. Relativamente aos funcionários nada a apontar, foram muito simpaticos

8

Joao Pedro

21 Nov 2023

·

Stayed 1 night

The views are amazing! The staff was great. Building is a bit tired and bathtub was not working.

The views are amazing! The staff was great. Building is a bit tired and bathtub was not working.

6

Mª Ángeles

1 Apr 2024

·

Stayed 4 nights

El personal del hotel muy amable y muy agradable. Buenos profesionales. Sin embargo, el hotel no es de categoría 4 estrellas. Sus instalaciones necesitarían una reforma profunda y tiene muchas deficiencias. Soplaba el viento y sonaba muchísimo en las habitaciones (cerramiento de ventanas muy malo). La calefacción funcionaba mal y pasamos mucho frío.

El personal del hotel muy amable y muy agradable. Buenos profesionales. Sin embargo, el hotel no es de categoría 4 estrellas. Sus instalaciones necesitarían una reforma profunda y tiene muchas deficiencias. Soplaba el viento y sonaba muchísimo en las habitaciones (cerramiento de ventanas muy malo). La calefacción funcionaba mal y pasamos mucho frío.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests praise cleanliness, noting tidy rooms. Others report worn or poorly kept fixtures and equipment, so overall upkeep feels mixed.

Related guest reviews

8

Pamela

21 Jan 2024

·

Stayed 1 night

Ótima localização, funcionários excelentes, pequeno almoço super bem servido, só apontar mesmo que a porta do banheiro onde ficamos estava sem trava e o frigobar não estava gelando nada, mas nada q atrapalhou nosso passeio.

Ótima localização, funcionários excelentes, pequeno almoço super bem servido, só apontar mesmo que a porta do banheiro onde ficamos estava sem trava e o frigobar não estava gelando nada, mas nada q atrapalhou nosso passeio.

10

Eliel

5 Mar 2024

·

Stayed 3 nights

Quarto com ar condicionado, chuveiro bem quente, tudo bem limpo

Quarto com ar condicionado, chuveiro bem quente, tudo bem limpo

2

Francisco

17 Mar 2024

·

Stayed 1 night

Bem localizado mas fica aquém a nível de conforto , não conseguimos dormir porque conseguíamos ouvir tudo o que se passava fora da porta do quarto. Limpeza boa

Bem localizado mas fica aquém a nível de conforto , não conseguimos dormir porque conseguíamos ouvir tudo o que se passava fora da porta do quarto. Limpeza boa

4

Maïté

28 Jul 2024

·

Stayed 1 night

L'hôtel manque énormément d'entretien que ce soit à l'intérieur comme à l'extérieur. Nous avons soit disant été surclassé. La chambre : Lampe tachée, peu de lumière (un spot à l'entrée, une lampe sur pied et deux petites lampes de chevets), le papier peint qui se décolle. Dans la salle de bain le joint de la baignoire mal fait, baignoire balnéo qui ne fonctionne pas et fuite d'eau au coin de la baignoire. La chasse d'eau des toilettes qui fonctionne pas correctement, obligé de prendre la douchette de la baignoire comme chasse d'eau. Le resto n'était pas catastrophique et le petit déjeuner non plus. Le seul point positif est la piscine et la vue C'est maximum un 2 étoiles

L'hôtel manque énormément d'entretien que ce soit à l'intérieur comme à l'extérieur. Nous avons soit disant été surclassé. La chambre : Lampe tachée, peu de lumière (un spot à l'entrée, une lampe sur pied et deux petites lampes de chevets), le papier peint qui se décolle. Dans la salle de bain le joint de la baignoire mal fait, baignoire balnéo qui ne fonctionne pas et fuite d'eau au coin de la baignoire. La chasse d'eau des toilettes qui fonctionne pas correctement, obligé de prendre la douchette de la baignoire comme chasse d'eau. Le resto n'était pas catastrophique et le petit déjeuner non plus. Le seul point positif est la piscine et la vue C'est maximum un 2 étoiles

10

Kenneth

23 Jan 2024

·

Stayed 1 night

Could do with a refresh but otherwise good. Expedia needs to update name of the hotel and address. Local rental car GPS cannot find it and takes one on a crazy rote through narrow city streets made for donkeys. I’m

Could do with a refresh but otherwise good. Expedia needs to update name of the hotel and address. Local rental car GPS cannot find it and takes one on a crazy rote through narrow city streets made for donkeys. I’m

10

Ana

18 May 2024

·

Stayed 2 nights

Limpo, funcionários muito simpáticos e prestativos

Limpo, funcionários muito simpáticos e prestativos

6

Hugo

9 Feb 2024

·

Stayed 1 night

Foi uma estadia dentro das condições esperadas. A nível de limpeza estava bastante limpo e a temperatura do quarto bastante ameno.

Foi uma estadia dentro das condições esperadas. A nível de limpeza estava bastante limpo e a temperatura do quarto bastante ameno.

8

Joao Pedro

21 Nov 2023

·

Stayed 1 night

The views are amazing! The staff was great. Building is a bit tired and bathtub was not working.

The views are amazing! The staff was great. Building is a bit tired and bathtub was not working.

10

Frank

16 Oct 2024

·

Stayed 1 night

Spectacular views. Very clean and comfortable. Up a very long and windy, steep road so didn't want to venture back out and ate dinner at the hotel. Food was good enough but rather pricy for what you got. Breakfast was spectacular though.

Spectacular views. Very clean and comfortable. Up a very long and windy, steep road so didn't want to venture back out and ate dinner at the hotel. Food was good enough but rather pricy for what you got. Breakfast was spectacular though.

6

Mª Ángeles

1 Apr 2024

·

Stayed 4 nights

El personal del hotel muy amable y muy agradable. Buenos profesionales. Sin embargo, el hotel no es de categoría 4 estrellas. Sus instalaciones necesitarían una reforma profunda y tiene muchas deficiencias. Soplaba el viento y sonaba muchísimo en las habitaciones (cerramiento de ventanas muy malo). La calefacción funcionaba mal y pasamos mucho frío.

El personal del hotel muy amable y muy agradable. Buenos profesionales. Sin embargo, el hotel no es de categoría 4 estrellas. Sus instalaciones necesitarían una reforma profunda y tiene muchas deficiencias. Soplaba el viento y sonaba muchísimo en las habitaciones (cerramiento de ventanas muy malo). La calefacción funcionaba mal y pasamos mucho frío.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms offer great views and some are comfortable, but several reviews cite dated decor, hallway or wind noise, awkward bathrooms, twin beds instead of doubles, and soft or sparse bedding. Comfort varies by room.

Related guest reviews

10

Eliel

5 Mar 2024

·

Stayed 3 nights

Quarto com ar condicionado, chuveiro bem quente, tudo bem limpo

Quarto com ar condicionado, chuveiro bem quente, tudo bem limpo

8

Thomas

25 Sept 2023

·

Stayed 2 nights

Nice place with great view. Note that the pool is not heated. The staff is very friendly. The rooms are clean but the shower is awkward hard to not get water on the floor. I would return.

Nice place with great view. Note that the pool is not heated. The staff is very friendly. The rooms are clean but the shower is awkward hard to not get water on the floor. I would return.

6

José

14 Nov 2025

·

Stayed 1 night

Quarto razoável, mas apenas com duas almofadas e muito baixas; o Bar foi o mais fraco que encontrei até à presente data, incluindo até os de 3 estrelas, sem uma simples tosta ou amendoins para acompanhar cerveja. Como positivo os funcionários, todos muito simpáticos.

Quarto razoável, mas apenas com duas almofadas e muito baixas; o Bar foi o mais fraco que encontrei até à presente data, incluindo até os de 3 estrelas, sem uma simples tosta ou amendoins para acompanhar cerveja. Como positivo os funcionários, todos muito simpáticos.

2

Francisco

17 Mar 2024

·

Stayed 1 night

Bem localizado mas fica aquém a nível de conforto , não conseguimos dormir porque conseguíamos ouvir tudo o que se passava fora da porta do quarto. Limpeza boa

Bem localizado mas fica aquém a nível de conforto , não conseguimos dormir porque conseguíamos ouvir tudo o que se passava fora da porta do quarto. Limpeza boa

8

Darren

5 Apr 2023

·

Stayed 1 night

Location - great views over the city, but there is nothing nearby, so need a car to access any shops (there is a shuttle bus to the city that passes by a number times a day) Service - excellent, especially from Bernardo on reception. Accommodation - very comfortable, large bathroom, views over the pool to the city Eating - full breakfast was excellent. There is a restaurant on site. Wi-fi - excellent throughout Summary - recommended

Location - great views over the city, but there is nothing nearby, so need a car to access any shops (there is a shuttle bus to the city that passes by a number times a day) Service - excellent, especially from Bernardo on reception. Accommodation - very comfortable, large bathroom, views over the pool to the city Eating - full breakfast was excellent. There is a restaurant on site. Wi-fi - excellent throughout Summary - recommended

8

Rita

4 Mar 2024

·

Stayed 2 nights

Foi uma estadia tranquila. Só não me agradou o facto das camas serem de solteiro em vez de cama de casal.

Foi uma estadia tranquila. Só não me agradou o facto das camas serem de solteiro em vez de cama de casal.

8

Joao Pedro

21 Nov 2023

·

Stayed 1 night

The views are amazing! The staff was great. Building is a bit tired and bathtub was not working.

The views are amazing! The staff was great. Building is a bit tired and bathtub was not working.

8

Dallana

22 Dec 2023

·

Stayed 1 night

I have been in better hotels before! Staff are very friendly 5 stars staff but the hotel needs new mattresses and renovations

I have been in better hotels before! Staff are very friendly 5 stars staff but the hotel needs new mattresses and renovations

10

Frank

16 Oct 2024

·

Stayed 1 night

Spectacular views. Very clean and comfortable. Up a very long and windy, steep road so didn't want to venture back out and ate dinner at the hotel. Food was good enough but rather pricy for what you got. Breakfast was spectacular though.

Spectacular views. Very clean and comfortable. Up a very long and windy, steep road so didn't want to venture back out and ate dinner at the hotel. Food was good enough but rather pricy for what you got. Breakfast was spectacular though.

6

Mª Ángeles

1 Apr 2024

·

Stayed 4 nights

El personal del hotel muy amable y muy agradable. Buenos profesionales. Sin embargo, el hotel no es de categoría 4 estrellas. Sus instalaciones necesitarían una reforma profunda y tiene muchas deficiencias. Soplaba el viento y sonaba muchísimo en las habitaciones (cerramiento de ventanas muy malo). La calefacción funcionaba mal y pasamos mucho frío.

El personal del hotel muy amable y muy agradable. Buenos profesionales. Sin embargo, el hotel no es de categoría 4 estrellas. Sus instalaciones necesitarían una reforma profunda y tiene muchas deficiencias. Soplaba el viento y sonaba muchísimo en las habitaciones (cerramiento de ventanas muy malo). La calefacción funcionaba mal y pasamos mucho frío.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is a standout, with many mentions of friendly, attentive, and helpful staff across reception, breakfast, and the restaurant.

Related guest reviews

8

Darren

5 Apr 2023

·

Stayed 1 night

Location - great views over the city, but there is nothing nearby, so need a car to access any shops (there is a shuttle bus to the city that passes by a number times a day) Service - excellent, especially from Bernardo on reception. Accommodation - very comfortable, large bathroom, views over the pool to the city Eating - full breakfast was excellent. There is a restaurant on site. Wi-fi - excellent throughout Summary - recommended

Location - great views over the city, but there is nothing nearby, so need a car to access any shops (there is a shuttle bus to the city that passes by a number times a day) Service - excellent, especially from Bernardo on reception. Accommodation - very comfortable, large bathroom, views over the pool to the city Eating - full breakfast was excellent. There is a restaurant on site. Wi-fi - excellent throughout Summary - recommended

10

Francisco

26 Dec 2024

·

Stayed 2 nights

Foi tudo muito ótimo, desde a compra da reserva, serviços, funcionários, comida e estadia.

Foi tudo muito ótimo, desde a compra da reserva, serviços, funcionários, comida e estadia.

10

Ana

18 May 2024

·

Stayed 2 nights

Limpo, funcionários muito simpáticos e prestativos

Limpo, funcionários muito simpáticos e prestativos

10

Abdul

8 Sept 2025

·

Stayed 2 nights

Staff are customers oriented

Staff are customers oriented

10

Marcos V

11 Aug 2025

·

Stayed 1 night

Estadia maravilhosa, com um staff verdadeiramente incrível. Desde a simpatia das meninas da receção até à atenção do pessoal do pequeno-almoço e do restaurante Vista – Serra da Estrela, que, por coincidência feliz, reabria precisamente no dia da minha estadia. A única ressalva é a ausência de opções de comida fora dos horários habituais. Num sábado de verão, com calor intenso, o bar da piscina abriu apenas às 15h30 e encerrou às 17h20, deixando mais de 30 hóspedes na área de lazer sem alternativas para bebidas ou snacks. Fora este detalhe, tudo esteve simplesmente impecável.

Estadia maravilhosa, com um staff verdadeiramente incrível. Desde a simpatia das meninas da receção até à atenção do pessoal do pequeno-almoço e do restaurante Vista – Serra da Estrela, que, por coincidência feliz, reabria precisamente no dia da minha estadia. A única ressalva é a ausência de opções de comida fora dos horários habituais. Num sábado de verão, com calor intenso, o bar da piscina abriu apenas às 15h30 e encerrou às 17h20, deixando mais de 30 hóspedes na área de lazer sem alternativas para bebidas ou snacks. Fora este detalhe, tudo esteve simplesmente impecável.

10

dogilson

15 Dec 2025

·

Stayed 2 nights

Excelente atendimento e café da manhã bem completo.

Excelente atendimento e café da manhã bem completo.

8

Craig

7 Sept 2022

·

Stayed 3 nights

Staff were very helpful, got great tips from them on local restaurants. What we booked on Expedia wasn't exactly what they had but the staff worked hard to get us as close to exactly what we thought we had booked. The pool is absolutely lovely but very cold which was surprising as it's not very deep and we thought that sunlight alone would make it much warmer.

Staff were very helpful, got great tips from them on local restaurants. What we booked on Expedia wasn't exactly what they had but the staff worked hard to get us as close to exactly what we thought we had booked. The pool is absolutely lovely but very cold which was surprising as it's not very deep and we thought that sunlight alone would make it much warmer.

10

Cecília

9 Nov 2023

·

Stayed 3 nights

Todo o atendimento, foi excelente desde o check In até ao check out. Staff muito simpático e sempre prestáveis. Sem dúvida experiência a repetir.

Todo o atendimento, foi excelente desde o check In até ao check out. Staff muito simpático e sempre prestáveis. Sem dúvida experiência a repetir.

8

FILIPE

21 Jan 2023

·

Stayed 2 nights

Profissionalismo Extrema simpatia de todos os funcionários Óptimo restaurante

Profissionalismo Extrema simpatia de todos os funcionários Óptimo restaurante

6

Mª Ángeles

1 Apr 2024

·

Stayed 4 nights

El personal del hotel muy amable y muy agradable. Buenos profesionales. Sin embargo, el hotel no es de categoría 4 estrellas. Sus instalaciones necesitarían una reforma profunda y tiene muchas deficiencias. Soplaba el viento y sonaba muchísimo en las habitaciones (cerramiento de ventanas muy malo). La calefacción funcionaba mal y pasamos mucho frío.

El personal del hotel muy amable y muy agradable. Buenos profesionales. Sin embargo, el hotel no es de categoría 4 estrellas. Sus instalaciones necesitarían una reforma profunda y tiene muchas deficiencias. Soplaba el viento y sonaba muchísimo en las habitaciones (cerramiento de ventanas muy malo). La calefacción funcionaba mal y pasamos mucho frío.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Scenic mountain setting with excellent views and a quiet atmosphere. Access is steep and remote with little nearby, so several guests suggest using a car or taxi.

Related guest reviews

8

Pamela

21 Jan 2024

·

Stayed 1 night

Ótima localização, funcionários excelentes, pequeno almoço super bem servido, só apontar mesmo que a porta do banheiro onde ficamos estava sem trava e o frigobar não estava gelando nada, mas nada q atrapalhou nosso passeio.

Ótima localização, funcionários excelentes, pequeno almoço super bem servido, só apontar mesmo que a porta do banheiro onde ficamos estava sem trava e o frigobar não estava gelando nada, mas nada q atrapalhou nosso passeio.

10

Anite

25 Dec 2023

·

Lovely hotel located near the top for the mountain. Clean and safe hotel with parking. There is also a pool table and a sitting area to chill. Breakfast was included.

Lovely hotel located near the top for the mountain. Clean and safe hotel with parking. There is also a pool table and a sitting area to chill. Breakfast was included.

8

Thomas

25 Sept 2023

·

Stayed 2 nights

Nice place with great view. Note that the pool is not heated. The staff is very friendly. The rooms are clean but the shower is awkward hard to not get water on the floor. I would return.

Nice place with great view. Note that the pool is not heated. The staff is very friendly. The rooms are clean but the shower is awkward hard to not get water on the floor. I would return.

8

chris

21 Oct 2024

·

Stayed 2 nights

Quiet location- its an hour walk into Covilha town, although tracks are difficult. (Taxi return advisable!!)

Quiet location- its an hour walk into Covilha town, although tracks are difficult. (Taxi return advisable!!)

2

Francisco

17 Mar 2024

·

Stayed 1 night

Bem localizado mas fica aquém a nível de conforto , não conseguimos dormir porque conseguíamos ouvir tudo o que se passava fora da porta do quarto. Limpeza boa

Bem localizado mas fica aquém a nível de conforto , não conseguimos dormir porque conseguíamos ouvir tudo o que se passava fora da porta do quarto. Limpeza boa

8

Darren

5 Apr 2023

·

Stayed 1 night

Location - great views over the city, but there is nothing nearby, so need a car to access any shops (there is a shuttle bus to the city that passes by a number times a day) Service - excellent, especially from Bernardo on reception. Accommodation - very comfortable, large bathroom, views over the pool to the city Eating - full breakfast was excellent. There is a restaurant on site. Wi-fi - excellent throughout Summary - recommended

Location - great views over the city, but there is nothing nearby, so need a car to access any shops (there is a shuttle bus to the city that passes by a number times a day) Service - excellent, especially from Bernardo on reception. Accommodation - very comfortable, large bathroom, views over the pool to the city Eating - full breakfast was excellent. There is a restaurant on site. Wi-fi - excellent throughout Summary - recommended

10

Rui

29 Dec 2025

·

Stayed 1 night

Óptima localização com excelente vista. Recomendo o Hotel apesar de na hora do pequeno almoço (08:00) andamos de um lado para o outro pois as portas ainda não estavam abertas

Óptima localização com excelente vista. Recomendo o Hotel apesar de na hora do pequeno almoço (08:00) andamos de um lado para o outro pois as portas ainda não estavam abertas

10

Paulo

19 Dec 2023

·

Stayed 1 night

Lugar tranquilo . É para voltar.

Lugar tranquilo . É para voltar.

8

Joao Pedro

21 Nov 2023

·

Stayed 1 night

The views are amazing! The staff was great. Building is a bit tired and bathtub was not working.

The views are amazing! The staff was great. Building is a bit tired and bathtub was not working.

10

Frank

16 Oct 2024

·

Stayed 1 night

Spectacular views. Very clean and comfortable. Up a very long and windy, steep road so didn't want to venture back out and ate dinner at the hotel. Food was good enough but rather pricy for what you got. Breakfast was spectacular though.

Spectacular views. Very clean and comfortable. Up a very long and windy, steep road so didn't want to venture back out and ate dinner at the hotel. Food was good enough but rather pricy for what you got. Breakfast was spectacular though.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised as complete or excellent, though a few reviews note reduced variety or late opening. Dinner is acceptable but can feel pricey, and food or bar options outside standard hours are limited.

Related guest reviews

8

Pamela

21 Jan 2024

·

Stayed 1 night

Ótima localização, funcionários excelentes, pequeno almoço super bem servido, só apontar mesmo que a porta do banheiro onde ficamos estava sem trava e o frigobar não estava gelando nada, mas nada q atrapalhou nosso passeio.

Ótima localização, funcionários excelentes, pequeno almoço super bem servido, só apontar mesmo que a porta do banheiro onde ficamos estava sem trava e o frigobar não estava gelando nada, mas nada q atrapalhou nosso passeio.

6

José

14 Nov 2025

·

Stayed 1 night

Quarto razoável, mas apenas com duas almofadas e muito baixas; o Bar foi o mais fraco que encontrei até à presente data, incluindo até os de 3 estrelas, sem uma simples tosta ou amendoins para acompanhar cerveja. Como positivo os funcionários, todos muito simpáticos.

Quarto razoável, mas apenas com duas almofadas e muito baixas; o Bar foi o mais fraco que encontrei até à presente data, incluindo até os de 3 estrelas, sem uma simples tosta ou amendoins para acompanhar cerveja. Como positivo os funcionários, todos muito simpáticos.

8

Darren

5 Apr 2023

·

Stayed 1 night

Location - great views over the city, but there is nothing nearby, so need a car to access any shops (there is a shuttle bus to the city that passes by a number times a day) Service - excellent, especially from Bernardo on reception. Accommodation - very comfortable, large bathroom, views over the pool to the city Eating - full breakfast was excellent. There is a restaurant on site. Wi-fi - excellent throughout Summary - recommended

Location - great views over the city, but there is nothing nearby, so need a car to access any shops (there is a shuttle bus to the city that passes by a number times a day) Service - excellent, especially from Bernardo on reception. Accommodation - very comfortable, large bathroom, views over the pool to the city Eating - full breakfast was excellent. There is a restaurant on site. Wi-fi - excellent throughout Summary - recommended

10

Francisco

26 Dec 2024

·

Stayed 2 nights

Foi tudo muito ótimo, desde a compra da reserva, serviços, funcionários, comida e estadia.

Foi tudo muito ótimo, desde a compra da reserva, serviços, funcionários, comida e estadia.

10

Rui

29 Dec 2025

·

Stayed 1 night

Óptima localização com excelente vista. Recomendo o Hotel apesar de na hora do pequeno almoço (08:00) andamos de um lado para o outro pois as portas ainda não estavam abertas

Óptima localização com excelente vista. Recomendo o Hotel apesar de na hora do pequeno almoço (08:00) andamos de um lado para o outro pois as portas ainda não estavam abertas

10

Marcos V

11 Aug 2025

·

Stayed 1 night

Estadia maravilhosa, com um staff verdadeiramente incrível. Desde a simpatia das meninas da receção até à atenção do pessoal do pequeno-almoço e do restaurante Vista – Serra da Estrela, que, por coincidência feliz, reabria precisamente no dia da minha estadia. A única ressalva é a ausência de opções de comida fora dos horários habituais. Num sábado de verão, com calor intenso, o bar da piscina abriu apenas às 15h30 e encerrou às 17h20, deixando mais de 30 hóspedes na área de lazer sem alternativas para bebidas ou snacks. Fora este detalhe, tudo esteve simplesmente impecável.

Estadia maravilhosa, com um staff verdadeiramente incrível. Desde a simpatia das meninas da receção até à atenção do pessoal do pequeno-almoço e do restaurante Vista – Serra da Estrela, que, por coincidência feliz, reabria precisamente no dia da minha estadia. A única ressalva é a ausência de opções de comida fora dos horários habituais. Num sábado de verão, com calor intenso, o bar da piscina abriu apenas às 15h30 e encerrou às 17h20, deixando mais de 30 hóspedes na área de lazer sem alternativas para bebidas ou snacks. Fora este detalhe, tudo esteve simplesmente impecável.

10

dogilson

15 Dec 2025

·

Stayed 2 nights

Excelente atendimento e café da manhã bem completo.

Excelente atendimento e café da manhã bem completo.

10

Claudia Seixas

15 Dec 2024

·

Stayed 1 night

Ano esse hotel e o frequento há 21 pois vem de memória afetiva. Sempre ia com is meus pais, filhos, irmãs e sobrinhos. A comida caiu bastante em questão de variedade, principalmente no pequeno almoço que me decepcionou bastante. Do resto, foi otimo

Ano esse hotel e o frequento há 21 pois vem de memória afetiva. Sempre ia com is meus pais, filhos, irmãs e sobrinhos. A comida caiu bastante em questão de variedade, principalmente no pequeno almoço que me decepcionou bastante. Do resto, foi otimo

8

FILIPE

21 Jan 2023

·

Stayed 2 nights

Profissionalismo Extrema simpatia de todos os funcionários Óptimo restaurante

Profissionalismo Extrema simpatia de todos os funcionários Óptimo restaurante

10

Frank

16 Oct 2024

·

Stayed 1 night

Spectacular views. Very clean and comfortable. Up a very long and windy, steep road so didn't want to venture back out and ate dinner at the hotel. Food was good enough but rather pricy for what you got. Breakfast was spectacular though.

Spectacular views. Very clean and comfortable. Up a very long and windy, steep road so didn't want to venture back out and ate dinner at the hotel. Food was good enough but rather pricy for what you got. Breakfast was spectacular though.

Was this helpful?

AI-generated summary based on recent guest reviews

10

Yan

13 Aug 2026

·

Stayed 1 night

Facilities were very clean. Breakfast buffet was good. The pool was nice. All of the staff were very nice and helpful. And the bartender is did a great job as well.

Facilities were very clean. Breakfast buffet was good. The pool was nice. All of the staff were very nice and helpful. And the bartender is did a great job as well.

10

Abdul

8 Sept 2025

·

Stayed 2 nights

Staff are customers oriented

Staff are customers oriented

4

Jonathon

22 Jul 2025

·

Stayed 1 night

Nothing special.

Nothing special.

10

rodrigo

25 Jun 2025

·

Stayed 1 night

Very good

Very good

8

chris

21 Oct 2024

·

Stayed 2 nights

Quiet location- its an hour walk into Covilha town, although tracks are difficult. (Taxi return advisable!!)

Quiet location- its an hour walk into Covilha town, although tracks are difficult. (Taxi return advisable!!)

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs about Hotel Carqueijais - Serra da Estrela

Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in is at 16:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the property located in relation to key landmarks?

The hotel is located in Covilhã, within a 10-minute drive of Igreja de Santa Maria and Praca do Municipio. It is approximately 3.3 miles from the University of Beira Interior and 3.5 miles from the Sacred Art Museum.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool, which is seasonal and available during specific operational hours.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although the minimum age for free stays is not specified.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests may need to inquire directly for details and any associated costs.

Have a question?

Instant AI responses are based on hotel information

Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $91	21 $84	22 $85	23 $85	24 $84	25 $84	26 $89
27 $85	28 $85	29 $85	30 $85

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.