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Hotel Serra da Estrela

US$70

/ night

Avg. for September

Hotel Serra da Estrela - Image 1

Hotel Serra da Estrela - Room

Hotel Serra da Estrela - Room

Hotel Serra da Estrela - Restaurant

Hotel Serra da Estrela - Bathroom

Select dates to see prices and availability

US$70

/ night

Avg. for September

Monthly average prices

Nightly prices at Hotel Serra da Estrela average US$70 in the cheapest month (September) and US$178 in the most expensive month (December), based on the last 12 months.

Average nightly price at Hotel Serra da Estrela by month, last 12 months (USD)
Month	Average price
January	US$128
February	US$112
March	US$89
April	US$96
May	US$84
June	US$95
July	US$88
August	US$96
September	US$70
October	US$83
November	US$90
December	US$178

Most expensive: December (~US$178)

Cheapest: September (~US$70)

About this property

Spend the day on the slopes, or enjoy recreational amenities including outdoor tennis courts and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.

Parking
Restaurant
Swimming pool
Business centre
Room service
Tour desk

Location

Penhas da Saúde, Penhas da Saúde, Covilhã, Portugal

Covão d'Ametade (3.9 Miles)

Ski resort of Serra da Estrela (6.2 Miles)

Igreja de Santa Maria (6.3 Miles)

Praca do Municipio (6.5 Miles)

University of Beira Interior (6.5 Miles)

Torre (6.6 Miles)

More location info

Guest reviews

8.3

Very good

Based on 5,274 verified reviews

Who stays here?

Business

1%

Couple

40%

Family

50%

Group

5%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Luna Hotel Serra da Estrela, travellers praise the stunning mountain location and views and generous breakfasts, while noting dated spaces, inconsistent climate control, and mixed experiences with the pool (including required caps and extra fees) and dinner quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

At Luna Hotel Serra da Estrela, travellers praise the stunning mountain location and views and generous breakfasts, while noting dated spaces, inconsistent climate control, and mixed experiences with the pool (including required caps and extra fees) and dinner quality.

Many appreciate easy access to the Torre area and plentiful parking. Room sizes and layouts vary, from small and basic to more spacious options. Service is commonly seen as friendly and helpful, though a few guests reported check in or billing problems and slow responses to issues. Overall, expect practical comforts and an unpretentious stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The heated indoor pool is enjoyed by several guests, but others report cleanliness issues, strong chlorine, and mandatory caps with extra charges for towels and robes. Parking is ample.

Related guest reviews

4

Carlos

22 Feb 2023

·

Stayed 2 nights

Hotel muito antiquado e a precisar de grandes reformas. Pessoal muito amável .Restaurante buffet não muito bom. Piscina não aconselhável .

Hotel muito antiquado e a precisar de grandes reformas. Pessoal muito amável .Restaurante buffet não muito bom. Piscina não aconselhável .

10

ELISANGELA

8 Mar 2023

·

Stayed 4 nights

Hotel maravilhoso. Muito próximo a torre da Serra da Estrela, possui serviço de tour terceirizado, tem restaurante para as refeições além de ser perto de vários outros. O café da manhã e o jantar são espetaculares. Não almoçamos no hotel. Possui piscina aquecida. A limpeza e cuidado são perfeitos. O apartamento é espaçoso e possui roupa de cama e toalhas de excelente qualidade. Os atendentes foram todos muito cordiais. Super indico esse hotel.

Hotel maravilhoso. Muito próximo a torre da Serra da Estrela, possui serviço de tour terceirizado, tem restaurante para as refeições além de ser perto de vários outros. O café da manhã e o jantar são espetaculares. Não almoçamos no hotel. Possui piscina aquecida. A limpeza e cuidado são perfeitos. O apartamento é espaçoso e possui roupa de cama e toalhas de excelente qualidade. Os atendentes foram todos muito cordiais. Super indico esse hotel.

10

Nic

18 Sept 2024

·

Stayed 1 night

Stayed one night as part of a tour. The location is truly stunning with fabulous views. Hotel was clean and tidy, only downside was the pool looked a bit grimy. Quick and easy check in with efficient helpful staff. Plentiful parking with lots of spaces. I would definitely recommend and stay there again.

Stayed one night as part of a tour. The location is truly stunning with fabulous views. Hotel was clean and tidy, only downside was the pool looked a bit grimy. Quick and easy check in with efficient helpful staff. Plentiful parking with lots of spaces. I would definitely recommend and stay there again.

6

Cláudio

23 Feb 2026

·

Stayed 1 night

O Hotel têm bom aspecto , juntaram o antigo com o moderno. No meu quarto além do chão ranger da madeira antiga, estava um calor infernal nem com ar condicionado fazia efeito.A piscina era bonita e quente,mas cheia de cloro que fazia arder os olhos ! Ofuncionários eram simpáticos, mas nada prmgggghghgggggghg

O Hotel têm bom aspecto , juntaram o antigo com o moderno. No meu quarto além do chão ranger da madeira antiga, estava um calor infernal nem com ar condicionado fazia efeito.A piscina era bonita e quente,mas cheia de cloro que fazia arder os olhos ! Ofuncionários eram simpáticos, mas nada prmgggghghgggggghg

10

Adriana Cristina

29 May 2023

·

Stayed 1 night

O hotel é realmente incrível, o atendimento, localização, limpeza. A piscina com ambiente climatizado é maravilhosa, o café da manhã excelente. Tudo perfeito!

O hotel é realmente incrível, o atendimento, localização, limpeza. A piscina com ambiente climatizado é maravilhosa, o café da manhã excelente. Tudo perfeito!

8

ANTHONY

19 Feb 2023

·

Stayed 1 night

tres bel hotel , belle et grande chambre, bon et copieux petit dejeuner, parking bien appréciable

tres bel hotel , belle et grande chambre, bon et copieux petit dejeuner, parking bien appréciable

4

Daniel

19 Dec 2021

·

Stayed 1 night

Expensive for what it has to offer! Beware they charge for everything extra including stuff that should it be included for a 4 star hotel. If a visit to the pool is in your mind be ready to pay for a towel, plus charge of 3euros for a swimming robe and also an extra 1.50 for a Swimming cap(bring your own to avoid charge) they are obligated. Also something that is unacceptable for a 4 star property is that they ask for deposit in cash in case none of those are returned back! Will not go back to this property. In my modest opinion this hotel does not deserve a 4 star rating. Extremely disappointed!

Expensive for what it has to offer! Beware they charge for everything extra including stuff that should it be included for a 4 star hotel. If a visit to the pool is in your mind be ready to pay for a towel, plus charge of 3euros for a swimming robe and also an extra 1.50 for a Swimming cap(bring your own to avoid charge) they are obligated. Also something that is unacceptable for a 4 star property is that they ask for deposit in cash in case none of those are returned back! Will not go back to this property. In my modest opinion this hotel does not deserve a 4 star rating. Extremely disappointed!

8

J L

30 Jun 2025

·

Stayed 2 nights

A large hotel in a ski resort up in the mountains. Clean and well maintained. Plenty of parking. Key card didn't work when we tried to get into the room after checking in and failed again the next day. The buffet in the restaurant was well stocked but unless you were there early the food wasn't really hot enough for later eaters. We ate in the bar the next day. Large, comfortable rooms with good air conditioning.

A large hotel in a ski resort up in the mountains. Clean and well maintained. Plenty of parking. Key card didn't work when we tried to get into the room after checking in and failed again the next day. The buffet in the restaurant was well stocked but unless you were there early the food wasn't really hot enough for later eaters. We ate in the bar the next day. Large, comfortable rooms with good air conditioning.

10

Peter

25 Sept 2024

·

Stayed 3 nights

A group of cyclists. Staff were very helpful in letting us store the bikes. Great to be able to chill in the pool each afternoon. And i love the work that the hotel does with people if special needs. Keep up the good work.

A group of cyclists. Staff were very helpful in letting us store the bikes. Great to be able to chill in the pool each afternoon. And i love the work that the hotel does with people if special needs. Keep up the good work.

8

António

3 May 2023

·

Stayed 3 nights

O hotel é muito acolhedor. O pequeno almoço é muito variado. Os quartos muito confortáveis e limpos. Tem uma agradável esplanada e a piscina é bastante comprida, o que permite nadar, e tinha uma temperatura ótima (29 graus). O staff é simpático e competente. Recomendo vivamente este hotel. Pretendo regressar no inverno. Sugiro apenas disponibilização de cafeteira electrica nos quartos.

O hotel é muito acolhedor. O pequeno almoço é muito variado. Os quartos muito confortáveis e limpos. Tem uma agradável esplanada e a piscina é bastante comprida, o que permite nadar, e tinha uma temperatura ótima (29 graus). O staff é simpático e competente. Recomendo vivamente este hotel. Pretendo regressar no inverno. Sugiro apenas disponibilização de cafeteira electrica nos quartos.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally clean, with several guests praising spotless spaces. A few report average housekeeping or maintenance issues like leaks.

Related guest reviews

10

Rafael

6 May 2024

·

Stayed 1 night

Room was super clean and comfortable. Staff extremely kind and helpful.

Room was super clean and comfortable. Staff extremely kind and helpful.

10

Fernanda

24 Dec 2023

·

Stayed 1 night

Foi maravilhoso, funcionários educados e Prestativo Quarto aconchegante com pouca luz e quente, agua quente, tudo limpo . Jantar e pequeno almoço maravilhoso tem opção para todos os gostos muita fatura Piscina é morna,mas deu para aproveitar

Foi maravilhoso, funcionários educados e Prestativo Quarto aconchegante com pouca luz e quente, agua quente, tudo limpo . Jantar e pequeno almoço maravilhoso tem opção para todos os gostos muita fatura Piscina é morna,mas deu para aproveitar

10

ELISANGELA

8 Mar 2023

·

Stayed 4 nights

Hotel maravilhoso. Muito próximo a torre da Serra da Estrela, possui serviço de tour terceirizado, tem restaurante para as refeições além de ser perto de vários outros. O café da manhã e o jantar são espetaculares. Não almoçamos no hotel. Possui piscina aquecida. A limpeza e cuidado são perfeitos. O apartamento é espaçoso e possui roupa de cama e toalhas de excelente qualidade. Os atendentes foram todos muito cordiais. Super indico esse hotel.

Hotel maravilhoso. Muito próximo a torre da Serra da Estrela, possui serviço de tour terceirizado, tem restaurante para as refeições além de ser perto de vários outros. O café da manhã e o jantar são espetaculares. Não almoçamos no hotel. Possui piscina aquecida. A limpeza e cuidado são perfeitos. O apartamento é espaçoso e possui roupa de cama e toalhas de excelente qualidade. Os atendentes foram todos muito cordiais. Super indico esse hotel.

10

Nic

18 Sept 2024

·

Stayed 1 night

Stayed one night as part of a tour. The location is truly stunning with fabulous views. Hotel was clean and tidy, only downside was the pool looked a bit grimy. Quick and easy check in with efficient helpful staff. Plentiful parking with lots of spaces. I would definitely recommend and stay there again.

Stayed one night as part of a tour. The location is truly stunning with fabulous views. Hotel was clean and tidy, only downside was the pool looked a bit grimy. Quick and easy check in with efficient helpful staff. Plentiful parking with lots of spaces. I would definitely recommend and stay there again.

10

Adriana Cristina

29 May 2023

·

Stayed 1 night

O hotel é realmente incrível, o atendimento, localização, limpeza. A piscina com ambiente climatizado é maravilhosa, o café da manhã excelente. Tudo perfeito!

O hotel é realmente incrível, o atendimento, localização, limpeza. A piscina com ambiente climatizado é maravilhosa, o café da manhã excelente. Tudo perfeito!

8

Giovani

20 Sept 2023

·

Stayed 1 night

Hotel antigo, precisando de reforma, porem como passei só uma noite ele foi excelente. Lençóis limpos, chuveiro muito bom e café da manhã excelente.

Hotel antigo, precisando de reforma, porem como passei só uma noite ele foi excelente. Lençóis limpos, chuveiro muito bom e café da manhã excelente.

6

Carina

31 Jul 2025

·

Stayed 1 night

A cama não era muito confortável, o colchão já deveria ser velho com protuberâncias. As almofadas também um pouco duras. A casa de banho durante a noite teve vazamento de água no bidé que nem foi usado. As instalações tinham comodidades, mas estavam um pouco obsoletas. O pequeno-almoço Buffet foi bom, pois tinha um pouco de tudo.

A cama não era muito confortável, o colchão já deveria ser velho com protuberâncias. As almofadas também um pouco duras. A casa de banho durante a noite teve vazamento de água no bidé que nem foi usado. As instalações tinham comodidades, mas estavam um pouco obsoletas. O pequeno-almoço Buffet foi bom, pois tinha um pouco de tudo.

8

J L

30 Jun 2025

·

Stayed 2 nights

A large hotel in a ski resort up in the mountains. Clean and well maintained. Plenty of parking. Key card didn't work when we tried to get into the room after checking in and failed again the next day. The buffet in the restaurant was well stocked but unless you were there early the food wasn't really hot enough for later eaters. We ate in the bar the next day. Large, comfortable rooms with good air conditioning.

A large hotel in a ski resort up in the mountains. Clean and well maintained. Plenty of parking. Key card didn't work when we tried to get into the room after checking in and failed again the next day. The buffet in the restaurant was well stocked but unless you were there early the food wasn't really hot enough for later eaters. We ate in the bar the next day. Large, comfortable rooms with good air conditioning.

6

Susana Furlanetto Bicudo

28 Dec 2023

·

Stayed 1 night

As fotos eram muito melhores que o hotel - ele está sem manutenção, o quarto em que me hospedei era bem menor do que eu reservei. Os móveis estão extremamente gastos pelo uso, parece bem abandonado. Os funcionários são cordiais, mas a limpeza tb estava média.

As fotos eram muito melhores que o hotel - ele está sem manutenção, o quarto em que me hospedei era bem menor do que eu reservei. Os móveis estão extremamente gastos pelo uso, parece bem abandonado. Os funcionários são cordiais, mas a limpeza tb estava média.

8

António

3 May 2023

·

Stayed 3 nights

O hotel é muito acolhedor. O pequeno almoço é muito variado. Os quartos muito confortáveis e limpos. Tem uma agradável esplanada e a piscina é bastante comprida, o que permite nadar, e tinha uma temperatura ótima (29 graus). O staff é simpático e competente. Recomendo vivamente este hotel. Pretendo regressar no inverno. Sugiro apenas disponibilização de cafeteira electrica nos quartos.

O hotel é muito acolhedor. O pequeno almoço é muito variado. Os quartos muito confortáveis e limpos. Tem uma agradável esplanada e a piscina é bastante comprida, o que permite nadar, e tinha uma temperatura ótima (29 graus). O staff é simpático e competente. Recomendo vivamente este hotel. Pretendo regressar no inverno. Sugiro apenas disponibilização de cafeteira electrica nos quartos.

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AI-generated summary based on recent guest reviews

Rooms

Many find rooms dated and in need of refurbishment, with some small layouts, worn mattresses, limited power outlets, and inconsistent heating or AC. Several note there are no in room kettles.

Related guest reviews

6

Eamonn

11 May 2025

·

Stayed 2 nights

On a trip around Spain and Portugal we stayed here for two nights in May, staying only one night in most places we stayed in lots of hotels. In my view this hotel isn’t equal to other 4 Star hotels on this trip, my room was about a 2 star grade and the overall hotel a 3 star. My room was tiny, very dated, no bedside power and a nail used to secure carpet was right in the bathroom doorway and not nice to step on. The overall hotel is very dated and staff were ok at best. My friend had his Expensive GPS “go missing” from his room. I wouldn’t stay here again.

On a trip around Spain and Portugal we stayed here for two nights in May, staying only one night in most places we stayed in lots of hotels. In my view this hotel isn’t equal to other 4 Star hotels on this trip, my room was about a 2 star grade and the overall hotel a 3 star. My room was tiny, very dated, no bedside power and a nail used to secure carpet was right in the bathroom doorway and not nice to step on. The overall hotel is very dated and staff were ok at best. My friend had his Expensive GPS “go missing” from his room. I wouldn’t stay here again.

10

ELISANGELA

8 Mar 2023

·

Stayed 4 nights

Hotel maravilhoso. Muito próximo a torre da Serra da Estrela, possui serviço de tour terceirizado, tem restaurante para as refeições além de ser perto de vários outros. O café da manhã e o jantar são espetaculares. Não almoçamos no hotel. Possui piscina aquecida. A limpeza e cuidado são perfeitos. O apartamento é espaçoso e possui roupa de cama e toalhas de excelente qualidade. Os atendentes foram todos muito cordiais. Super indico esse hotel.

Hotel maravilhoso. Muito próximo a torre da Serra da Estrela, possui serviço de tour terceirizado, tem restaurante para as refeições além de ser perto de vários outros. O café da manhã e o jantar são espetaculares. Não almoçamos no hotel. Possui piscina aquecida. A limpeza e cuidado são perfeitos. O apartamento é espaçoso e possui roupa de cama e toalhas de excelente qualidade. Os atendentes foram todos muito cordiais. Super indico esse hotel.

8

ANTHONY

19 Feb 2023

·

Stayed 1 night

tres bel hotel , belle et grande chambre, bon et copieux petit dejeuner, parking bien appréciable

tres bel hotel , belle et grande chambre, bon et copieux petit dejeuner, parking bien appréciable

6

Christopher

16 Jul 2023

·

Stayed 7 nights

The only reason I chose this hotel was because of the AC but some how the AC only worked certain hours. At night was very hot but no AC. I called front desk many times but no help

The only reason I chose this hotel was because of the AC but some how the AC only worked certain hours. At night was very hot but no AC. I called front desk many times but no help

6

Carina

31 Jul 2025

·

Stayed 1 night

A cama não era muito confortável, o colchão já deveria ser velho com protuberâncias. As almofadas também um pouco duras. A casa de banho durante a noite teve vazamento de água no bidé que nem foi usado. As instalações tinham comodidades, mas estavam um pouco obsoletas. O pequeno-almoço Buffet foi bom, pois tinha um pouco de tudo.

A cama não era muito confortável, o colchão já deveria ser velho com protuberâncias. As almofadas também um pouco duras. A casa de banho durante a noite teve vazamento de água no bidé que nem foi usado. As instalações tinham comodidades, mas estavam um pouco obsoletas. O pequeno-almoço Buffet foi bom, pois tinha um pouco de tudo.

8

J L

30 Jun 2025

·

Stayed 2 nights

A large hotel in a ski resort up in the mountains. Clean and well maintained. Plenty of parking. Key card didn't work when we tried to get into the room after checking in and failed again the next day. The buffet in the restaurant was well stocked but unless you were there early the food wasn't really hot enough for later eaters. We ate in the bar the next day. Large, comfortable rooms with good air conditioning.

A large hotel in a ski resort up in the mountains. Clean and well maintained. Plenty of parking. Key card didn't work when we tried to get into the room after checking in and failed again the next day. The buffet in the restaurant was well stocked but unless you were there early the food wasn't really hot enough for later eaters. We ate in the bar the next day. Large, comfortable rooms with good air conditioning.

10

Alan

26 Feb 2023

·

Stayed 1 night

Very nice hotel in the mountains, great breakfast with reserved times, room had a great view

Very nice hotel in the mountains, great breakfast with reserved times, room had a great view

8

Marta m lazarin

7 Jan 2026

·

Stayed 2 nights

Equipe atenciosa, localizacao perfeita, dependencias dos quartos e banheiros e cama necessitam reforma e atualizacao

Equipe atenciosa, localizacao perfeita, dependencias dos quartos e banheiros e cama necessitam reforma e atualizacao

6

María Dolores

7 Aug 2025

·

Stayed 2 nights

La estancia regular. La habitación pequeña , antigua,las Los armarios estropeados y viejos . No había enchufes para cargar los teléfonos . La ducha minúscula . En plena ola de calor pasamos un día entero sin aire acondicionado . En el desayuno el segundo día no había zumo natural . El personal muy amable , pero los servicios escasos para un hotel de cuatro estrellas .solo pusieron 1 día 1 gorro de baño , ni champú , ni acondicionador . El segundo día nada .Las toallas para la piscina son de alquiler y los gorros de pago , cuando en ningún sitio avisan de que hace falta gorro para la piscina , sino me lo hubiese llevado de casa

La estancia regular. La habitación pequeña , antigua,las Los armarios estropeados y viejos . No había enchufes para cargar los teléfonos . La ducha minúscula . En plena ola de calor pasamos un día entero sin aire acondicionado . En el desayuno el segundo día no había zumo natural . El personal muy amable , pero los servicios escasos para un hotel de cuatro estrellas .solo pusieron 1 día 1 gorro de baño , ni champú , ni acondicionador . El segundo día nada .Las toallas para la piscina son de alquiler y los gorros de pago , cuando en ningún sitio avisan de que hace falta gorro para la piscina , sino me lo hubiese llevado de casa

10

Neila

18 Jan 2025

·

Stayed 1 night

Solicite um quarto com 3 camas, sendo uma de casal e uma de solteiro, mas o que nos foi dado foi uma cama de casal e uma cama extra. Essa cama extra é zero em questão de conforto, o colchão já estava muito usado.

Solicite um quarto com 3 camas, sendo uma de casal e uma de solteiro, mas o que nos foi dado foi uma cama de casal e uma cama extra. Essa cama extra é zero em questão de conforto, o colchão já estava muito usado.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, and check in can be efficient. Some guests experienced reservation or billing issues and slow responses to problems like non functioning AC.

Related guest reviews

10

Rafael

6 May 2024

·

Stayed 1 night

Room was super clean and comfortable. Staff extremely kind and helpful.

Room was super clean and comfortable. Staff extremely kind and helpful.

10

Fernanda

24 Dec 2023

·

Stayed 1 night

Foi maravilhoso, funcionários educados e Prestativo Quarto aconchegante com pouca luz e quente, agua quente, tudo limpo . Jantar e pequeno almoço maravilhoso tem opção para todos os gostos muita fatura Piscina é morna,mas deu para aproveitar

Foi maravilhoso, funcionários educados e Prestativo Quarto aconchegante com pouca luz e quente, agua quente, tudo limpo . Jantar e pequeno almoço maravilhoso tem opção para todos os gostos muita fatura Piscina é morna,mas deu para aproveitar

10

Nic

18 Sept 2024

·

Stayed 1 night

Stayed one night as part of a tour. The location is truly stunning with fabulous views. Hotel was clean and tidy, only downside was the pool looked a bit grimy. Quick and easy check in with efficient helpful staff. Plentiful parking with lots of spaces. I would definitely recommend and stay there again.

Stayed one night as part of a tour. The location is truly stunning with fabulous views. Hotel was clean and tidy, only downside was the pool looked a bit grimy. Quick and easy check in with efficient helpful staff. Plentiful parking with lots of spaces. I would definitely recommend and stay there again.

6

Christopher

16 Jul 2023

·

Stayed 7 nights

The only reason I chose this hotel was because of the AC but some how the AC only worked certain hours. At night was very hot but no AC. I called front desk many times but no help

The only reason I chose this hotel was because of the AC but some how the AC only worked certain hours. At night was very hot but no AC. I called front desk many times but no help

4

Helene

13 Sept 2025

·

Stayed 3 nights

When we checkef in, they didn’t have our confirmed and paid reservation , I showed them my Hotels.com receipt. They didn’t honor it. I had to pay the three nights again. They told me to contact hotels.com for refund. Once I got to our room, I did not like the facilities therefore decided not to stay three nights. I went back to the reception desk and told them to make my reservation for one night and they proceeded to refund me the second and third night I opened a chat with hotels.com to get my refund back for my booking through you. It is still not settled. They are asking me to go back to the hotel and get a receipt and proof that the hotel did not get the money from hotels.com. I do not have time for this while I am on my trip because we are moving around from city to city I will have to contact hotels.com and reopen my refund request on September 16 upon my return home to Canada.

When we checkef in, they didn’t have our confirmed and paid reservation , I showed them my Hotels.com receipt. They didn’t honor it. I had to pay the three nights again. They told me to contact hotels.com for refund. Once I got to our room, I did not like the facilities therefore decided not to stay three nights. I went back to the reception desk and told them to make my reservation for one night and they proceeded to refund me the second and third night I opened a chat with hotels.com to get my refund back for my booking through you. It is still not settled. They are asking me to go back to the hotel and get a receipt and proof that the hotel did not get the money from hotels.com. I do not have time for this while I am on my trip because we are moving around from city to city I will have to contact hotels.com and reopen my refund request on September 16 upon my return home to Canada.

4

Jean-Claude

22 Sept 2024

·

Stayed 1 night

DÉCEPTION TOTALE! Dans le site de l'hôtel il n'est jamais mentionné que nous n'aurions AUCUNE vue. De plus, tous les fauteuils, terrasse, piscine, bar n'offrent aucune vue sur la vallée. Nous sommes pourtant à 1500 metres d'altitude. Réservation faite depuis 2 mois...aucun accomodement. Lors de notre enregistrement la personne a arrêté de nous servir pour répondre à un groupe de Portugais. Ne nous a pas parlé des heures de diner et petit déjeuner. À éviter!

DÉCEPTION TOTALE! Dans le site de l'hôtel il n'est jamais mentionné que nous n'aurions AUCUNE vue. De plus, tous les fauteuils, terrasse, piscine, bar n'offrent aucune vue sur la vallée. Nous sommes pourtant à 1500 metres d'altitude. Réservation faite depuis 2 mois...aucun accomodement. Lors de notre enregistrement la personne a arrêté de nous servir pour répondre à un groupe de Portugais. Ne nous a pas parlé des heures de diner et petit déjeuner. À éviter!

8

gerson

7 Feb 2026

·

Stayed 1 night

Ficamos uma noite, nevou todo tempo, jantar ótimo e excelente café da manhã. Bom banho e cama com colchão razoável, pode melhorar. Pessoal atencioso

Ficamos uma noite, nevou todo tempo, jantar ótimo e excelente café da manhã. Bom banho e cama com colchão razoável, pode melhorar. Pessoal atencioso

10

Fernando P.

4 Oct 2025

·

Stayed 2 nights

Tudo óptimo. Pequeno almoço muito bom e bem apresentado e servido com grande vista panoramatica..... Quartos em bom estado e com espaço suficiente. Pessoal muito gentil e sempre ajudante. Tornaremos com gosto.

Tudo óptimo. Pequeno almoço muito bom e bem apresentado e servido com grande vista panoramatica..... Quartos em bom estado e com espaço suficiente. Pessoal muito gentil e sempre ajudante. Tornaremos com gosto.

10

Peter

25 Sept 2024

·

Stayed 3 nights

A group of cyclists. Staff were very helpful in letting us store the bikes. Great to be able to chill in the pool each afternoon. And i love the work that the hotel does with people if special needs. Keep up the good work.

A group of cyclists. Staff were very helpful in letting us store the bikes. Great to be able to chill in the pool each afternoon. And i love the work that the hotel does with people if special needs. Keep up the good work.

8

Marta m lazarin

7 Jan 2026

·

Stayed 2 nights

Equipe atenciosa, localizacao perfeita, dependencias dos quartos e banheiros e cama necessitam reforma e atualizacao

Equipe atenciosa, localizacao perfeita, dependencias dos quartos e banheiros e cama necessitam reforma e atualizacao

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AI-generated summary based on recent guest reviews

Location

Repeatedly praised for its mountain setting near the Torre and panoramic views. Handy base to explore Serra da Estrela, with a quiet rural feel and easy parking.

Related guest reviews

8

Ken

30 Jun 2025

·

Stayed 1 night

Excellent location

Excellent location

6

GRACIELA

12 Mar 2025

·

Stayed 3 nights

Hotel precisa de muita renovação. Quarto muito velho, não aquecia direito, cobertores e travesseiros velhos e banheiro sem aquecimento. Cafe da manhã/ pequeno almoço espartano. Piscina bem limpa. Não trm infraestrutura para limpar a neve mais vezes na entrada. Localização excelente.

Hotel precisa de muita renovação. Quarto muito velho, não aquecia direito, cobertores e travesseiros velhos e banheiro sem aquecimento. Cafe da manhã/ pequeno almoço espartano. Piscina bem limpa. Não trm infraestrutura para limpar a neve mais vezes na entrada. Localização excelente.

8

David

13 Sept 2024

·

Stayed 1 night

Quiet rural location.

Quiet rural location.

10

Nic

18 Sept 2024

·

Stayed 1 night

Stayed one night as part of a tour. The location is truly stunning with fabulous views. Hotel was clean and tidy, only downside was the pool looked a bit grimy. Quick and easy check in with efficient helpful staff. Plentiful parking with lots of spaces. I would definitely recommend and stay there again.

Stayed one night as part of a tour. The location is truly stunning with fabulous views. Hotel was clean and tidy, only downside was the pool looked a bit grimy. Quick and easy check in with efficient helpful staff. Plentiful parking with lots of spaces. I would definitely recommend and stay there again.

10

Marjorie

22 Jun 2023

·

Stayed 1 night

Very nice place and friendly staff. Amazing location with very good Portuguese restaurant close by

Very nice place and friendly staff. Amazing location with very good Portuguese restaurant close by

8

David

5 May 2024

·

Stayed 1 night

It was a really good stop over on route to Lisbon with great views and staff. Could easy stay longer to experience the mountains. Excellent value for the money

It was a really good stop over on route to Lisbon with great views and staff. Could easy stay longer to experience the mountains. Excellent value for the money

8

J L

30 Jun 2025

·

Stayed 2 nights

A large hotel in a ski resort up in the mountains. Clean and well maintained. Plenty of parking. Key card didn't work when we tried to get into the room after checking in and failed again the next day. The buffet in the restaurant was well stocked but unless you were there early the food wasn't really hot enough for later eaters. We ate in the bar the next day. Large, comfortable rooms with good air conditioning.

A large hotel in a ski resort up in the mountains. Clean and well maintained. Plenty of parking. Key card didn't work when we tried to get into the room after checking in and failed again the next day. The buffet in the restaurant was well stocked but unless you were there early the food wasn't really hot enough for later eaters. We ate in the bar the next day. Large, comfortable rooms with good air conditioning.

10

David

23 Sept 2023

·

Stayed 1 night

Good location

Good location

10

Alan

26 Feb 2023

·

Stayed 1 night

Very nice hotel in the mountains, great breakfast with reserved times, room had a great view

Very nice hotel in the mountains, great breakfast with reserved times, room had a great view

8

Marcelo

7 Feb 2026

·

Stayed 2 nights

Localização privilegiada, próximo às torres.

Localização privilegiada, próximo às torres.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and quality, often with panoramic views. Dinner experiences are mixed: some enjoyed the buffet, while others found food temperature or quality lacking.

Related guest reviews

4

Carlos

22 Feb 2023

·

Stayed 2 nights

Hotel muito antiquado e a precisar de grandes reformas. Pessoal muito amável .Restaurante buffet não muito bom. Piscina não aconselhável .

Hotel muito antiquado e a precisar de grandes reformas. Pessoal muito amável .Restaurante buffet não muito bom. Piscina não aconselhável .

10

Jose María

19 Sept 2022

·

Stayed 3 nights

El desayuno es formidable , muy completo y variado ,asi como la atención de los camareros y personal .

El desayuno es formidable , muy completo y variado ,asi como la atención de los camareros y personal .

10

Fernanda

24 Dec 2023

·

Stayed 1 night

Foi maravilhoso, funcionários educados e Prestativo Quarto aconchegante com pouca luz e quente, agua quente, tudo limpo . Jantar e pequeno almoço maravilhoso tem opção para todos os gostos muita fatura Piscina é morna,mas deu para aproveitar

Foi maravilhoso, funcionários educados e Prestativo Quarto aconchegante com pouca luz e quente, agua quente, tudo limpo . Jantar e pequeno almoço maravilhoso tem opção para todos os gostos muita fatura Piscina é morna,mas deu para aproveitar

8

J L

30 Jun 2025

·

Stayed 2 nights

A large hotel in a ski resort up in the mountains. Clean and well maintained. Plenty of parking. Key card didn't work when we tried to get into the room after checking in and failed again the next day. The buffet in the restaurant was well stocked but unless you were there early the food wasn't really hot enough for later eaters. We ate in the bar the next day. Large, comfortable rooms with good air conditioning.

A large hotel in a ski resort up in the mountains. Clean and well maintained. Plenty of parking. Key card didn't work when we tried to get into the room after checking in and failed again the next day. The buffet in the restaurant was well stocked but unless you were there early the food wasn't really hot enough for later eaters. We ate in the bar the next day. Large, comfortable rooms with good air conditioning.

6

Julie

21 Oct 2025

·

Stayed 1 night

We chose to stay at this hotel as we were checking out the facilities in order to stay during the future ski season. We have stayed at the Luna hotel in Tabua, which is 1 1/2 hours away, many times. The Luna Hotel Tabua is outstanding and this is why we chose to stay in this one which we assumed was part of the group. On arrival we were told that the restaurant was not open that evening and that there were only limited bar snacks. There are no tea and coffee making facilities in the room, at all, unlike the other Luna hotel. We were also told that when it first snows this hotel is in fact in accessible due to the snow and that there is no ski shuttle bus as advertised on the particulars. The hotel itself is quite nice and comfortable but be aware during the off-season period the restaurant can be very likely closed and as it is a ski resort there are very little options to eat elsewhere or buy any other necessities.

We chose to stay at this hotel as we were checking out the facilities in order to stay during the future ski season. We have stayed at the Luna hotel in Tabua, which is 1 1/2 hours away, many times. The Luna Hotel Tabua is outstanding and this is why we chose to stay in this one which we assumed was part of the group. On arrival we were told that the restaurant was not open that evening and that there were only limited bar snacks. There are no tea and coffee making facilities in the room, at all, unlike the other Luna hotel. We were also told that when it first snows this hotel is in fact in accessible due to the snow and that there is no ski shuttle bus as advertised on the particulars. The hotel itself is quite nice and comfortable but be aware during the off-season period the restaurant can be very likely closed and as it is a ski resort there are very little options to eat elsewhere or buy any other necessities.

10

Flavia

8 Jul 2024

·

Stayed 1 night

Excelente custo benefício em todos os quesitos de uma estadia bastante agradável. Nas próximas viagens para a Serra da Estrela nos hospedaremos no Luna. Café da manhã delicioso usufruindo de uma vista linda.

Excelente custo benefício em todos os quesitos de uma estadia bastante agradável. Nas próximas viagens para a Serra da Estrela nos hospedaremos no Luna. Café da manhã delicioso usufruindo de uma vista linda.

8

Martin

24 Aug 2024

·

Stayed 2 nights

Das Hotel hat eine gute Lage, um die Serra de Estrella zu erkunden, ist aber etwas in die Jahre gekommen. Der Service war gut und das Personal sehr freundlich. Das Abendessen als Buffet ist zu empfehlen.

Das Hotel hat eine gute Lage, um die Serra de Estrella zu erkunden, ist aber etwas in die Jahre gekommen. Der Service war gut und das Personal sehr freundlich. Das Abendessen als Buffet ist zu empfehlen.

8

gerson

7 Feb 2026

·

Stayed 1 night

Ficamos uma noite, nevou todo tempo, jantar ótimo e excelente café da manhã. Bom banho e cama com colchão razoável, pode melhorar. Pessoal atencioso

Ficamos uma noite, nevou todo tempo, jantar ótimo e excelente café da manhã. Bom banho e cama com colchão razoável, pode melhorar. Pessoal atencioso

10

Fernando P.

4 Oct 2025

·

Stayed 2 nights

Tudo óptimo. Pequeno almoço muito bom e bem apresentado e servido com grande vista panoramatica..... Quartos em bom estado e com espaço suficiente. Pessoal muito gentil e sempre ajudante. Tornaremos com gosto.

Tudo óptimo. Pequeno almoço muito bom e bem apresentado e servido com grande vista panoramatica..... Quartos em bom estado e com espaço suficiente. Pessoal muito gentil e sempre ajudante. Tornaremos com gosto.

8

António

3 May 2023

·

Stayed 3 nights

O hotel é muito acolhedor. O pequeno almoço é muito variado. Os quartos muito confortáveis e limpos. Tem uma agradável esplanada e a piscina é bastante comprida, o que permite nadar, e tinha uma temperatura ótima (29 graus). O staff é simpático e competente. Recomendo vivamente este hotel. Pretendo regressar no inverno. Sugiro apenas disponibilização de cafeteira electrica nos quartos.

O hotel é muito acolhedor. O pequeno almoço é muito variado. Os quartos muito confortáveis e limpos. Tem uma agradável esplanada e a piscina é bastante comprida, o que permite nadar, e tinha uma temperatura ótima (29 graus). O staff é simpático e competente. Recomendo vivamente este hotel. Pretendo regressar no inverno. Sugiro apenas disponibilização de cafeteira electrica nos quartos.

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AI-generated summary based on recent guest reviews

8

David

26 Mar 2026

·

Stayed 1 night

Lovely area.

Lovely area.

10

Joao

27 Jan 2026

·

Stayed 1 night

Excelente

Excelente

6

Julie

21 Oct 2025

·

Stayed 1 night

We chose to stay at this hotel as we were checking out the facilities in order to stay during the future ski season. We have stayed at the Luna hotel in Tabua, which is 1 1/2 hours away, many times. The Luna Hotel Tabua is outstanding and this is why we chose to stay in this one which we assumed was part of the group. On arrival we were told that the restaurant was not open that evening and that there were only limited bar snacks. There are no tea and coffee making facilities in the room, at all, unlike the other Luna hotel. We were also told that when it first snows this hotel is in fact in accessible due to the snow and that there is no ski shuttle bus as advertised on the particulars. The hotel itself is quite nice and comfortable but be aware during the off-season period the restaurant can be very likely closed and as it is a ski resort there are very little options to eat elsewhere or buy any other necessities.

We chose to stay at this hotel as we were checking out the facilities in order to stay during the future ski season. We have stayed at the Luna hotel in Tabua, which is 1 1/2 hours away, many times. The Luna Hotel Tabua is outstanding and this is why we chose to stay in this one which we assumed was part of the group. On arrival we were told that the restaurant was not open that evening and that there were only limited bar snacks. There are no tea and coffee making facilities in the room, at all, unlike the other Luna hotel. We were also told that when it first snows this hotel is in fact in accessible due to the snow and that there is no ski shuttle bus as advertised on the particulars. The hotel itself is quite nice and comfortable but be aware during the off-season period the restaurant can be very likely closed and as it is a ski resort there are very little options to eat elsewhere or buy any other necessities.

4

Helene

13 Sept 2025

·

Stayed 3 nights

When we checkef in, they didn’t have our confirmed and paid reservation , I showed them my Hotels.com receipt. They didn’t honor it. I had to pay the three nights again. They told me to contact hotels.com for refund. Once I got to our room, I did not like the facilities therefore decided not to stay three nights. I went back to the reception desk and told them to make my reservation for one night and they proceeded to refund me the second and third night I opened a chat with hotels.com to get my refund back for my booking through you. It is still not settled. They are asking me to go back to the hotel and get a receipt and proof that the hotel did not get the money from hotels.com. I do not have time for this while I am on my trip because we are moving around from city to city I will have to contact hotels.com and reopen my refund request on September 16 upon my return home to Canada.

When we checkef in, they didn’t have our confirmed and paid reservation , I showed them my Hotels.com receipt. They didn’t honor it. I had to pay the three nights again. They told me to contact hotels.com for refund. Once I got to our room, I did not like the facilities therefore decided not to stay three nights. I went back to the reception desk and told them to make my reservation for one night and they proceeded to refund me the second and third night I opened a chat with hotels.com to get my refund back for my booking through you. It is still not settled. They are asking me to go back to the hotel and get a receipt and proof that the hotel did not get the money from hotels.com. I do not have time for this while I am on my trip because we are moving around from city to city I will have to contact hotels.com and reopen my refund request on September 16 upon my return home to Canada.

8

David

13 Sept 2025

·

Stayed 1 night

Great

Great

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 16:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Hotel Serra da Estrela

Is parking available at the property?

Parking is available on-site, but it is limited. Guests can take advantage of free parking during their stay.

What type of breakfast is offered and what are the serving hours?

A breakfast buffet is offered, although specific serving hours are not provided. Guests can enjoy breakfast in the room as well.

What are the standard check-in and check-out times?

Check-in is at 16:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in Covilhã, within a 10-minute drive of Covão d'Ametade and the Ski resort of Serra da Estrela. It is approximately 6.1 miles from Igreja de Santa Maria and 6.3 miles from the University of Beira Interior.

Does the property have a swimming pool?

Yes, the hotel features an outdoor heated pool and an indoor pool. Specific operational hours are not provided, but guests can enjoy these facilities during their stay.

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Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13 $102	14 $96	15 $96	16 $89	17 $90	18 $125	19 $93
20 $85	21 $90	22 $90	23 $89	24 $89	25 $90	26 $116
27 $85	28 $85	29 $85	30 $89

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.