Go back to search

Puralã - Wool Valley Hotel & SPA

US$106

/ night

Avg. for September

Puralã - Wool Valley Hotel & SPA - Image 1

Puralã - Wool Valley Hotel & SPA - Room

Puralã - Wool Valley Hotel & SPA - Room

Puralã - Wool Valley Hotel & SPA - Reception

Puralã - Wool Valley Hotel & SPA - Restaurant

Prices for Puralã - Wool Valley Hotel & SPA

Select dates to see prices and availability

US$106

/ night

Avg. for September

Monthly average prices

Nightly prices at Puralã - Wool Valley Hotel & SPA average US$95 in the cheapest month (October) and US$135 in the most expensive month (February), based on the last 12 months.

Average nightly price at Puralã - Wool Valley Hotel & SPA by month, last 12 months (USD)
Month	Average price
January	US$123
February	US$135
March	US$107
April	US$110
May	US$97
June	US$99
July	US$108
August	US$120
September	US$106
October	US$95
November	US$99
December	US$110

Most expensive: February (~US$135)

Cheapest: October (~US$95)

About this property

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and an indoor pool. This hotel also features complim...

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.

Business amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining

Satisfy your appetite for lunch or dinner at Restaurante Piornos, a restaurant which specializes in Portuguese cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8 AM to 10 AM.

Rooms

Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Location

When you stay at Puralã - Wool Valley Hotel & SPA in Covilhã, you'll be in a national park, within a 5-minute drive of University of Beira Interior and Praca do Municipio. This family-friendly hotel is 2.2 mi (3.5 km) from Igreja de Santa Maria and 2.4 mi (3.8 km) from Sacred Art Museum.

What's nearby

University of Beira Interior(1.4 Miles)
Igreja de Santa Maria(1.5 Miles)
Praca do Municipio(1.6 Miles)
Sacred Art Museum(1.7 Miles)
Kartódromo(5 Miles)
Covão d'Ametade(11.7 Miles)
Archaeological Museum of Fundao(12.2 Miles)
Mother Church of Fundao(12.3 Miles)
Multipurpose Pavilion Fundao(12.4 Miles)
Municipal Garden Fundao(12.4 Miles)
A Moagem - Cidade do Engenho e das Artes(12.6 Miles)
Torre Centum Cellas(12.6 Miles)
Museum of Discovery(13.8 Miles)
Olive Oil Museum(13.9 Miles)
Belmonte Jewish Museum(13.9 Miles)
The preferred airport for Puralã - Wool Valley Hotel & SPA is Porto Airport (OPO)(161.4 Miles)

Location

Acesso à Variante 6200, Covilhã e Canhoso, Covilhã, Portugal

University of Beira Interior (1.4 Miles)

Igreja de Santa Maria (1.5 Miles)

Praca do Municipio (1.6 Miles)

Sacred Art Museum (1.7 Miles)

Kartódromo (5 Miles)

Covão d'Ametade (11.7 Miles)

More location info

Room options

6

Twin Room

Room details

2 Single Beds

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Private Bathroom

7

Double Room

Room details

1 Double Bed

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Private Bathroom

4

Executive Double Room

Room details

1 Double Bed

Sleeps 3

Air Conditioning

Wi-Fi (Free)

Private Bathroom

4

Executive Twin Room

Room details

2 Single Beds

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Private Bathroom

6

Executive Single Room

Room details

1 Single Bed

Air Conditioning

Wi-Fi (Free)

Private Bathroom

4

Executive Suite

Room details

1 Double Bed

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Guest reviews of Puralã - Wool Valley Hotel & SPA

8.8

Fabulous

Based on 1,578 verified reviews

Who stays here?

Business

17%

Couple

60%

Family

21%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Puralã - Wool Valley Hotel & SPA stands out for friendly staff, comfortable rooms, and well regarded spa and pools, with many guests praising the breakfast and easy road access despite being a little outside the center.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

Across recent reviews, Puralã - Wool Valley Hotel & SPA stands out for friendly staff, comfortable rooms, and well regarded spa and pools, with many guests praising the breakfast and easy road access despite being a little outside the center.

Free on site parking is widely appreciated. However, recurring criticisms include slow bar service, occasional unhelpful reception at check in, and spa and pool areas that can feel busy with swimming lessons and families. Room feedback is often positive on space and comfort, but some report temperature control problems, firm or worn mattresses, dark decor, and underwhelming views. Overall, expect a comfortable, amenity rich stay best suited to travellers who value wellness facilities and easy driving access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Well equipped spa with pools, steam room and sauna; free on site parking is a plus. Some guests found the pool and spa areas crowded due to swimming lessons and families, and note limited EV charging and occasional extra charges for pool items.

Related guest reviews

10

STEFANO

28 Jul 2023

·

Stayed 2 nights

Ottima struttura con bei servizi. Piscina coperta e scoperta Sauna Bagno turco Palestra Buon ristorante x colazione - cena a prezzo fisso a 16€ a buffet Camera essenziale ma pulita Torneremo

Ottima struttura con bei servizi. Piscina coperta e scoperta Sauna Bagno turco Palestra Buon ristorante x colazione - cena a prezzo fisso a 16€ a buffet Camera essenziale ma pulita Torneremo

8

Inês

14 Jan 2026

·

Stayed 2 nights

O conforto, limpeza, ambiente excelentes! Piscina, spa, com ligação interna sem passar por recepção e agua quente. O único apontamento a salientar é a necessidade de carregamento para carros elétricos mais eficiente.

O conforto, limpeza, ambiente excelentes! Piscina, spa, com ligação interna sem passar por recepção e agua quente. O único apontamento a salientar é a necessidade de carregamento para carros elétricos mais eficiente.

6

Camila

13 Mar 2025

·

Stayed 1 night

O spa é uma pegadinha. Colocam aulas de natação para terceiros e você não tem paz na piscina, pois as aulas atendem desde crianças pequenas (barulhentas) a idosos. Isso não estava muito claro. Então se você pretende relaxar na piscina e spa, esqueça. O quarto era bom, no banheiro faltou uma porta no box para não passar frio. A comida do jantar foi excelente e o café da manhã também era bom.

O spa é uma pegadinha. Colocam aulas de natação para terceiros e você não tem paz na piscina, pois as aulas atendem desde crianças pequenas (barulhentas) a idosos. Isso não estava muito claro. Então se você pretende relaxar na piscina e spa, esqueça. O quarto era bom, no banheiro faltou uma porta no box para não passar frio. A comida do jantar foi excelente e o café da manhã também era bom.

10

Josué

29 Oct 2024

·

Stayed 1 night

Hotel con Spa y aparcamiento gratuito. Buen desayuno y habitaciones amplias y muy cómodas. El acceso al Spa está incluido con la estancia, albornoz y zapatillas.

Hotel con Spa y aparcamiento gratuito. Buen desayuno y habitaciones amplias y muy cómodas. El acceso al Spa está incluido con la estancia, albornoz y zapatillas.

4

Lawrence

26 Mar 2024

·

Stayed 1 night

Nickel and dime you $4 euros for a shower cap or can't use the pool, service for lunch in bar area poor, always had to find server and ask.front desk a little rude during check in. This is my last night here and I am glad to leave but the city is very nice.

Nickel and dime you $4 euros for a shower cap or can't use the pool, service for lunch in bar area poor, always had to find server and ask.front desk a little rude during check in. This is my last night here and I am glad to leave but the city is very nice.

10

Dale

17 Jun 2023

·

Stayed 2 nights

This Spa Hotel is lovely, with excellent meals, wonderful pools, well appointed rooms and friendly staff.

This Spa Hotel is lovely, with excellent meals, wonderful pools, well appointed rooms and friendly staff.

10

Daniel

8 Apr 2023

·

Stayed 1 night

Fantastic value, luxury feel, great service, fantastic breakfast. Nice pool and steam room. Whilst it’s not the most picturesque location in the Serras, it’s a fanatastic luxurious base.

Fantastic value, luxury feel, great service, fantastic breakfast. Nice pool and steam room. Whilst it’s not the most picturesque location in the Serras, it’s a fanatastic luxurious base.

10

Amy

22 Sept 2023

·

Stayed 1 night

This is a very nice hotel with a fabulous breakfast! A really nice variety of quality foods at breakfast. All of it good. Parking is free and easy to find a spot even though the hotel was busy. Beds were comfortable. We enjoyed staying here and would again!

This is a very nice hotel with a fabulous breakfast! A really nice variety of quality foods at breakfast. All of it good. Parking is free and easy to find a spot even though the hotel was busy. Beds were comfortable. We enjoyed staying here and would again!

8

Sara

29 Jan 2023

·

Stayed 2 nights

Hotel simpático. Quarto básico, temperatura ambiente muito muito quente o que tornava o quarto desconfortável. Ter que ligar o ar condicionado no frio em pleno inverno não me parece que faça sentido. Seria agradável uma chaleira ou máquina de café no quarto. Piscina de bom tamanho e agradável mas cheia de famílias com muitas crianças e adultos sem regras (a saltar, chapinhar, gritar). Além disso com aulas de natação a decorrer. Ponto alto para mim foi mesmo o restaurante, staff atencioso, excelente apresentação, boa comida e bom preço.

Hotel simpático. Quarto básico, temperatura ambiente muito muito quente o que tornava o quarto desconfortável. Ter que ligar o ar condicionado no frio em pleno inverno não me parece que faça sentido. Seria agradável uma chaleira ou máquina de café no quarto. Piscina de bom tamanho e agradável mas cheia de famílias com muitas crianças e adultos sem regras (a saltar, chapinhar, gritar). Além disso com aulas de natação a decorrer. Ponto alto para mim foi mesmo o restaurante, staff atencioso, excelente apresentação, boa comida e bom preço.

10

Herminio C

17 Oct 2024

·

Stayed 3 nights

Hotel muito aconchegante, quartos grandes assim como o banheiro. Café da manhã muito bom e ampla vagas de estacionamentos grátis no pátio do hotel. Hotel fica próximo ao trevo das principais saídas da cidade.

Hotel muito aconchegante, quartos grandes assim como o banheiro. Café da manhã muito bom e ampla vagas de estacionamentos grátis no pátio do hotel. Hotel fica próximo ao trevo das principais saídas da cidade.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms are generally clean and well kept. A few guests mentioned dirty grout or shower joints.

Related guest reviews

10

STEFANO

28 Jul 2023

·

Stayed 2 nights

Ottima struttura con bei servizi. Piscina coperta e scoperta Sauna Bagno turco Palestra Buon ristorante x colazione - cena a prezzo fisso a 16€ a buffet Camera essenziale ma pulita Torneremo

Ottima struttura con bei servizi. Piscina coperta e scoperta Sauna Bagno turco Palestra Buon ristorante x colazione - cena a prezzo fisso a 16€ a buffet Camera essenziale ma pulita Torneremo

8

Nathalie

30 Jun 2024

·

Stayed 2 nights

Séjour convenable. Déjà fait plusieurs séjours dans cet hôtel, moins satisfait cette fois-ci. Vue sur une toiture peu entretenue. Joints douche pas très nets. Bouche de ventilation de la climatisation face au lit, désagréable. Sinon, restaurant, petit déjeuner, bar, personnels parfaits.

Séjour convenable. Déjà fait plusieurs séjours dans cet hôtel, moins satisfait cette fois-ci. Vue sur une toiture peu entretenue. Joints douche pas très nets. Bouche de ventilation de la climatisation face au lit, désagréable. Sinon, restaurant, petit déjeuner, bar, personnels parfaits.

10

Bernard

26 Sept 2025

·

Stayed 2 nights

Lovely clean rooms with helpful staff.

Lovely clean rooms with helpful staff.

10

JOSUE

21 Mar 2024

·

Stayed 1 night

Gostei das instalações, limpeza, tamanho do quarto e WC. PA muito bem guarnecido. Só acho que o SPA devia fechar às 21h em vez das 20h.

Gostei das instalações, limpeza, tamanho do quarto e WC. PA muito bem guarnecido. Só acho que o SPA devia fechar às 21h em vez das 20h.

10

Sinesio

12 May 2025

·

Stayed 2 nights

Área do Box do banho, com rejuntes repletos de sujidades

Área do Box do banho, com rejuntes repletos de sujidades

10

Livia

28 Nov 2023

·

Stayed 2 nights

Piscina aquecida em temperatura agradavel. Quarto limpo e aconchegante. Pequeno almoço muito bom.

Piscina aquecida em temperatura agradavel. Quarto limpo e aconchegante. Pequeno almoço muito bom.

10

DARIO

30 Oct 2024

·

Stayed 1 night

Funcionários educados e atenciosos. Limpo. Bem localizado

Funcionários educados e atenciosos. Limpo. Bem localizado

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, with modern bathrooms in many. Repeated issues include temperature control, firm or worn mattresses, basic or dim decor, and some underwhelming views or smaller rooms.

Related guest reviews

8

SANDRA R

18 Aug 2025

·

Stayed 2 nights

Hotel bem localizado, o quarto espaçoso , colchão deformado necessitando de troca.

Hotel bem localizado, o quarto espaçoso , colchão deformado necessitando de troca.

10

Josué

29 Oct 2024

·

Stayed 1 night

Hotel con Spa y aparcamiento gratuito. Buen desayuno y habitaciones amplias y muy cómodas. El acceso al Spa está incluido con la estancia, albornoz y zapatillas.

Hotel con Spa y aparcamiento gratuito. Buen desayuno y habitaciones amplias y muy cómodas. El acceso al Spa está incluido con la estancia, albornoz y zapatillas.

10

Kevin

9 Sept 2025

·

Stayed 1 night

I was using the hotel to break up a long drive from Santander to Lisbon. Arriving in the late evening, I feared the kitchen would be closed by the time I arrived. But the gentleman who checked me in quickly took me to the bar where they made me a toasted sandwich while I put my things in my room, which I greatly appreciated. The room was extremely comfortable, breakfast was good, and the little touches of wool and wool related paraphernalia were a nice touch. I didn't get to use the pool, but I'd definitely come back.

I was using the hotel to break up a long drive from Santander to Lisbon. Arriving in the late evening, I feared the kitchen would be closed by the time I arrived. But the gentleman who checked me in quickly took me to the bar where they made me a toasted sandwich while I put my things in my room, which I greatly appreciated. The room was extremely comfortable, breakfast was good, and the little touches of wool and wool related paraphernalia were a nice touch. I didn't get to use the pool, but I'd definitely come back.

8

Roseli M

18 Oct 2023

·

Stayed 2 nights

Bastante confortável porém achei os ambientes escuros.

Bastante confortável porém achei os ambientes escuros.

8

CHRISTOS

20 Dec 2024

·

Stayed 1 night

Hotel novo, quartos nao sao muito grandes, bom atendimento e boas instalações

Hotel novo, quartos nao sao muito grandes, bom atendimento e boas instalações

8

Damiao

9 Oct 2024

·

Stayed 3 nights

We have stayed at this hotel a few times before overall very nice facilities. Very good upkeep rooms are spacious bathrooms, very modern and quality bed linens cozy however, mattress a bit rigid ,the service is friendly. The dining room staff is not very knowledgable and very green.

We have stayed at this hotel a few times before overall very nice facilities. Very good upkeep rooms are spacious bathrooms, very modern and quality bed linens cozy however, mattress a bit rigid ,the service is friendly. The dining room staff is not very knowledgable and very green.

6

Frank

9 Feb 2024

·

Stayed 3 nights

Moved room 4x during our stay at this hotel due to airconditioning and ventilation. Front desk staff seemed indifferent but did make an effort to help and even upgrade our room. Will be looking at other places to stay next time we are in this area.

Moved room 4x during our stay at this hotel due to airconditioning and ventilation. Front desk staff seemed indifferent but did make an effort to help and even upgrade our room. Will be looking at other places to stay next time we are in this area.

8

Holger

30 Jul 2025

·

Stayed 1 night

Sehr gutes Hotel. Sehr schönes Zimmer (einmal von der Aussicht abgesehen). Das Personal an der Rezeption hätte etwas freundlicher sein können.

Sehr gutes Hotel. Sehr schönes Zimmer (einmal von der Aussicht abgesehen). Das Personal an der Rezeption hätte etwas freundlicher sein können.

8

Sara

29 Jan 2023

·

Stayed 2 nights

Hotel simpático. Quarto básico, temperatura ambiente muito muito quente o que tornava o quarto desconfortável. Ter que ligar o ar condicionado no frio em pleno inverno não me parece que faça sentido. Seria agradável uma chaleira ou máquina de café no quarto. Piscina de bom tamanho e agradável mas cheia de famílias com muitas crianças e adultos sem regras (a saltar, chapinhar, gritar). Além disso com aulas de natação a decorrer. Ponto alto para mim foi mesmo o restaurante, staff atencioso, excelente apresentação, boa comida e bom preço.

Hotel simpático. Quarto básico, temperatura ambiente muito muito quente o que tornava o quarto desconfortável. Ter que ligar o ar condicionado no frio em pleno inverno não me parece que faça sentido. Seria agradável uma chaleira ou máquina de café no quarto. Piscina de bom tamanho e agradável mas cheia de famílias com muitas crianças e adultos sem regras (a saltar, chapinhar, gritar). Além disso com aulas de natação a decorrer. Ponto alto para mim foi mesmo o restaurante, staff atencioso, excelente apresentação, boa comida e bom preço.

10

Herminio C

17 Oct 2024

·

Stayed 3 nights

Hotel muito aconchegante, quartos grandes assim como o banheiro. Café da manhã muito bom e ampla vagas de estacionamentos grátis no pátio do hotel. Hotel fica próximo ao trevo das principais saídas da cidade.

Hotel muito aconchegante, quartos grandes assim como o banheiro. Café da manhã muito bom e ampla vagas de estacionamentos grátis no pátio do hotel. Hotel fica próximo ao trevo das principais saídas da cidade.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests describe staff as friendly and helpful across reception, bar, and restaurant. However, recurring complaints cite slow bar service and occasional unhelpful or rude handling at check in or breakfast.

Related guest reviews

8

Regina Celia

13 Apr 2025

·

Stayed 2 nights

Atendimento da recepção e do pessoal do salão no café da manhã bem rude. O Bruno na recepção, após perguntar se haveria um quarto de frente, pois devido a uma grande festa dos estudantes que estava acontecendo bem atrás do hotel a madrugada toda, não dormimos nem por um minuto até as 5:35 da manhã, nos respondeu: todos estão reclamando, compre uns tampões e coloque nos ouvidos, pq hj vai continuar a festa … E qd questionei a outra recepcionista, ela nos mudou de quarto sem problema nenhum… E no café da manhã tb eles não fazem reposição nenhuma e tb são bem rudes no atendimento…

Atendimento da recepção e do pessoal do salão no café da manhã bem rude. O Bruno na recepção, após perguntar se haveria um quarto de frente, pois devido a uma grande festa dos estudantes que estava acontecendo bem atrás do hotel a madrugada toda, não dormimos nem por um minuto até as 5:35 da manhã, nos respondeu: todos estão reclamando, compre uns tampões e coloque nos ouvidos, pq hj vai continuar a festa … E qd questionei a outra recepcionista, ela nos mudou de quarto sem problema nenhum… E no café da manhã tb eles não fazem reposição nenhuma e tb são bem rudes no atendimento…

10

Damien

24 Jun 2025

·

Stayed 7 nights

Wonderful service - a truly relaxing atmosphere - Great food.

Wonderful service - a truly relaxing atmosphere - Great food.

10

Michael

3 Oct 2025

·

Stayed 4 nights

All staff were amazing from our check in to bar service to dinner service. I had a massage which I would highly rate. Otavio and Bruno really stood out for us and went the extra mile. We thoroughly enjoyed our stay, very comfortable room and lots of lovely hotel facilities. We will definitely stay there again.

All staff were amazing from our check in to bar service to dinner service. I had a massage which I would highly rate. Otavio and Bruno really stood out for us and went the extra mile. We thoroughly enjoyed our stay, very comfortable room and lots of lovely hotel facilities. We will definitely stay there again.

6

Nick

4 Oct 2025

·

Stayed 2 nights

Didn’t start well when receptionist insisted I had prepaid and need to pay again. Still took several minutes after giving them a printed copy of my reservation. When they realised it was their error they were very apologetic but it was still awkward particularly with a big queue building up behind me. Pool facilities great. Bar lovely and bar staff take huge pride, rightly, in their cocktails but service was so slow. An hour to get a beer ordered when sat down for food. Often 20 mins directly at the bar. Tip…order 2 drinks each.

Didn’t start well when receptionist insisted I had prepaid and need to pay again. Still took several minutes after giving them a printed copy of my reservation. When they realised it was their error they were very apologetic but it was still awkward particularly with a big queue building up behind me. Pool facilities great. Bar lovely and bar staff take huge pride, rightly, in their cocktails but service was so slow. An hour to get a beer ordered when sat down for food. Often 20 mins directly at the bar. Tip…order 2 drinks each.

10

Kevin

9 Sept 2025

·

Stayed 1 night

I was using the hotel to break up a long drive from Santander to Lisbon. Arriving in the late evening, I feared the kitchen would be closed by the time I arrived. But the gentleman who checked me in quickly took me to the bar where they made me a toasted sandwich while I put my things in my room, which I greatly appreciated. The room was extremely comfortable, breakfast was good, and the little touches of wool and wool related paraphernalia were a nice touch. I didn't get to use the pool, but I'd definitely come back.

I was using the hotel to break up a long drive from Santander to Lisbon. Arriving in the late evening, I feared the kitchen would be closed by the time I arrived. But the gentleman who checked me in quickly took me to the bar where they made me a toasted sandwich while I put my things in my room, which I greatly appreciated. The room was extremely comfortable, breakfast was good, and the little touches of wool and wool related paraphernalia were a nice touch. I didn't get to use the pool, but I'd definitely come back.

4

Adalberto

15 Sept 2022

·

Stayed 3 nights

So the reason for my poor with you is that check and staff was very and accommodating to us. I had two rooms for two people each except that was a mistake made with one of the reservations in one room and it only stated there was one person. They made me pay 40 extra Euros For the second person even though I pointed out was the same price as the other room I booked and if I went online that they the hotel room same room was for half price. The customer service sucked. That’s just left a bad taste in our mouths. There are quite a few other options that are nice in town and I will not stay there again even though I do visit quite frequently since I have family in the area.

So the reason for my poor with you is that check and staff was very and accommodating to us. I had two rooms for two people each except that was a mistake made with one of the reservations in one room and it only stated there was one person. They made me pay 40 extra Euros For the second person even though I pointed out was the same price as the other room I booked and if I went online that they the hotel room same room was for half price. The customer service sucked. That’s just left a bad taste in our mouths. There are quite a few other options that are nice in town and I will not stay there again even though I do visit quite frequently since I have family in the area.

4

Lawrence

26 Mar 2024

·

Stayed 1 night

Nickel and dime you $4 euros for a shower cap or can't use the pool, service for lunch in bar area poor, always had to find server and ask.front desk a little rude during check in. This is my last night here and I am glad to leave but the city is very nice.

Nickel and dime you $4 euros for a shower cap or can't use the pool, service for lunch in bar area poor, always had to find server and ask.front desk a little rude during check in. This is my last night here and I am glad to leave but the city is very nice.

6

Frank

9 Feb 2024

·

Stayed 3 nights

Moved room 4x during our stay at this hotel due to airconditioning and ventilation. Front desk staff seemed indifferent but did make an effort to help and even upgrade our room. Will be looking at other places to stay next time we are in this area.

Moved room 4x during our stay at this hotel due to airconditioning and ventilation. Front desk staff seemed indifferent but did make an effort to help and even upgrade our room. Will be looking at other places to stay next time we are in this area.

10

Patricia

24 Jan 2024

·

Stayed 2 nights

Foi tudo perfeito! O atendimento foi impecável. Funcionários extremamente gentis e prestativos. Espero voltar em breve.

Foi tudo perfeito! O atendimento foi impecável. Funcionários extremamente gentis e prestativos. Espero voltar em breve.

8

Holger

30 Jul 2025

·

Stayed 1 night

Sehr gutes Hotel. Sehr schönes Zimmer (einmal von der Aussicht abgesehen). Das Personal an der Rezeption hätte etwas freundlicher sein können.

Sehr gutes Hotel. Sehr schönes Zimmer (einmal von der Aussicht abgesehen). Das Personal an der Rezeption hätte etwas freundlicher sein können.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for drivers and near the University Medical Center, with easy access to main roads; several reviews still call it well located. It sits a bit outside the city center.

Related guest reviews

8

SANDRA R

18 Aug 2025

·

Stayed 2 nights

Hotel bem localizado, o quarto espaçoso , colchão deformado necessitando de troca.

Hotel bem localizado, o quarto espaçoso , colchão deformado necessitando de troca.

8

Orlando

4 May 2022

·

Stayed 5 nights

Excelente localização, pessoal muito atencioso, muito bom café da manhã, fácil acesso pelas rodovias a todos os pontos turísticos O nosso ar condicionado não funcionou para quente Uma recomendação!!! Comam no restaurante Taberna Laranjinha com nosso amigo Ricardo , um show , comidas e vinhos fantásticos !!! Fica no centro Covilhã

Excelente localização, pessoal muito atencioso, muito bom café da manhã, fácil acesso pelas rodovias a todos os pontos turísticos O nosso ar condicionado não funcionou para quente Uma recomendação!!! Comam no restaurante Taberna Laranjinha com nosso amigo Ricardo , um show , comidas e vinhos fantásticos !!! Fica no centro Covilhã

10

Wellington

16 Jun 2025

·

Stayed 2 nights

Amamos essa cidade e esse hotel possui tem um excelente conforto, ótimo atendimento e super bem localizado. Super recomendo a estadia.

Amamos essa cidade e esse hotel possui tem um excelente conforto, ótimo atendimento e super bem localizado. Super recomendo a estadia.

10

Daniel

8 Apr 2023

·

Stayed 1 night

Fantastic value, luxury feel, great service, fantastic breakfast. Nice pool and steam room. Whilst it’s not the most picturesque location in the Serras, it’s a fanatastic luxurious base.

Fantastic value, luxury feel, great service, fantastic breakfast. Nice pool and steam room. Whilst it’s not the most picturesque location in the Serras, it’s a fanatastic luxurious base.

10

Andrew

5 Apr 2025

·

Stayed 1 night

……this was a great find! Although we were not able to visit the town, the hotel was very conveniently placed and the staff were very friendly and helpful. It made us want to return and explore for longer.

……this was a great find! Although we were not able to visit the town, the hotel was very conveniently placed and the staff were very friendly and helpful. It made us want to return and explore for longer.

10

Monika

22 Mar 2025

·

Stayed 2 nights

A bit outside the city center but close to the University Medical Center

A bit outside the city center but close to the University Medical Center

10

alexandre

22 Dec 2024

·

Stayed 1 night

Bem localizado,instalações excelentes, funcionários atenciosos,restaurante e café da manhã muito bons!

Bem localizado,instalações excelentes, funcionários atenciosos,restaurante e café da manhã muito bons!

10

Herminio C

17 Oct 2024

·

Stayed 3 nights

Hotel muito aconchegante, quartos grandes assim como o banheiro. Café da manhã muito bom e ampla vagas de estacionamentos grátis no pátio do hotel. Hotel fica próximo ao trevo das principais saídas da cidade.

Hotel muito aconchegante, quartos grandes assim como o banheiro. Café da manhã muito bom e ampla vagas de estacionamentos grátis no pátio do hotel. Hotel fica próximo ao trevo das principais saídas da cidade.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for its quality, variety, and early start times, and the restaurant earns positive feedback. Some note slow bar service, occasional weak coffee, or limited replenishment.

Related guest reviews

10

Barbara

21 Oct 2024

·

Stayed 1 night

Great breakfast and starts at a good time.

Great breakfast and starts at a good time.

10

STEFANO

28 Jul 2023

·

Stayed 2 nights

Ottima struttura con bei servizi. Piscina coperta e scoperta Sauna Bagno turco Palestra Buon ristorante x colazione - cena a prezzo fisso a 16€ a buffet Camera essenziale ma pulita Torneremo

Ottima struttura con bei servizi. Piscina coperta e scoperta Sauna Bagno turco Palestra Buon ristorante x colazione - cena a prezzo fisso a 16€ a buffet Camera essenziale ma pulita Torneremo

10

Damien

24 Jun 2025

·

Stayed 7 nights

Wonderful service - a truly relaxing atmosphere - Great food.

Wonderful service - a truly relaxing atmosphere - Great food.

6

Nick

4 Oct 2025

·

Stayed 2 nights

Didn’t start well when receptionist insisted I had prepaid and need to pay again. Still took several minutes after giving them a printed copy of my reservation. When they realised it was their error they were very apologetic but it was still awkward particularly with a big queue building up behind me. Pool facilities great. Bar lovely and bar staff take huge pride, rightly, in their cocktails but service was so slow. An hour to get a beer ordered when sat down for food. Often 20 mins directly at the bar. Tip…order 2 drinks each.

Didn’t start well when receptionist insisted I had prepaid and need to pay again. Still took several minutes after giving them a printed copy of my reservation. When they realised it was their error they were very apologetic but it was still awkward particularly with a big queue building up behind me. Pool facilities great. Bar lovely and bar staff take huge pride, rightly, in their cocktails but service was so slow. An hour to get a beer ordered when sat down for food. Often 20 mins directly at the bar. Tip…order 2 drinks each.

10

Dale

17 Jun 2023

·

Stayed 2 nights

This Spa Hotel is lovely, with excellent meals, wonderful pools, well appointed rooms and friendly staff.

This Spa Hotel is lovely, with excellent meals, wonderful pools, well appointed rooms and friendly staff.

10

Daniel

8 Apr 2023

·

Stayed 1 night

Fantastic value, luxury feel, great service, fantastic breakfast. Nice pool and steam room. Whilst it’s not the most picturesque location in the Serras, it’s a fanatastic luxurious base.

Fantastic value, luxury feel, great service, fantastic breakfast. Nice pool and steam room. Whilst it’s not the most picturesque location in the Serras, it’s a fanatastic luxurious base.

10

Amy

22 Sept 2023

·

Stayed 1 night

This is a very nice hotel with a fabulous breakfast! A really nice variety of quality foods at breakfast. All of it good. Parking is free and easy to find a spot even though the hotel was busy. Beds were comfortable. We enjoyed staying here and would again!

This is a very nice hotel with a fabulous breakfast! A really nice variety of quality foods at breakfast. All of it good. Parking is free and easy to find a spot even though the hotel was busy. Beds were comfortable. We enjoyed staying here and would again!

10

alexandre

22 Dec 2024

·

Stayed 1 night

Bem localizado,instalações excelentes, funcionários atenciosos,restaurante e café da manhã muito bons!

Bem localizado,instalações excelentes, funcionários atenciosos,restaurante e café da manhã muito bons!

8

Valéria

28 Dec 2024

·

Stayed 4 nights

Hotel confortável, comida bem saborosa. O café poderia ser de uma qualidade melhor.

Hotel confortável, comida bem saborosa. O café poderia ser de uma qualidade melhor.

10

Herminio C

17 Oct 2024

·

Stayed 3 nights

Hotel muito aconchegante, quartos grandes assim como o banheiro. Café da manhã muito bom e ampla vagas de estacionamentos grátis no pátio do hotel. Hotel fica próximo ao trevo das principais saídas da cidade.

Hotel muito aconchegante, quartos grandes assim como o banheiro. Café da manhã muito bom e ampla vagas de estacionamentos grátis no pátio do hotel. Hotel fica próximo ao trevo das principais saídas da cidade.

Was this helpful?

AI-generated summary based on recent guest reviews

10

Colin

2 weeks ago

·

Stayed 1 night

Nice room and very good food in the restaurant

Nice room and very good food in the restaurant

10

Janelle

5 Jun 2026

·

Stayed 1 night

Excellent spa and friendly staff. The rooms and bathrooms were very comfortable. The breakfast buffet was very nice.

Excellent spa and friendly staff. The rooms and bathrooms were very comfortable. The breakfast buffet was very nice.

10

Jacki

11 May 2026

·

Stayed 1 night

Everything was great, but the hour-long massages cost too much. Breakfast was outstanding. Front desk was very helpful. Rooms were compfy.

Everything was great, but the hour-long massages cost too much. Breakfast was outstanding. Front desk was very helpful. Rooms were compfy.

8

Jennifer

13 Apr 2026

·

Stayed 4 nights

Good breakfast

Good breakfast

10

Carlos

12 Mar 2026

·

Stayed 2 nights

B

B

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Puralã - Wool Valley Hotel & SPA

Is parking available at the property?

Self parking is available on-site for a fee of EUR 5 per day. Limited parking spaces are provided.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 8 AM to 10 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities, and elevators. Accessible rooms and bathrooms are available, ensuring comfort for guests with disabilities.

Where is the property located in relation to key landmarks?

The hotel is situated in a national park, within a 5-minute drive from the University of Beira Interior and Praca do Municipio. It is approximately 2.2 km from Igreja de Santa Maria and 2.4 km from the Sacred Art Museum.

Does the property have a swimming pool?

Yes, the hotel features both an indoor and an outdoor swimming pool. The outdoor pool is seasonal, while the indoor pool is available year-round.

What are the policies for guests staying with children?

Children 5 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 30 per day. Advance request or confirmation is required for rollaway beds.

Have a question?

Instant AI responses are based on hotel information

Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $112	21 $115	22 $116	23 $115	24 $114	25 $163	26 $163
27 $101	28 $100	29 $101	30 $101

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.