Name: Hilton Orrington / Evanston
Address: 1710 Orrington Ave, Downtown Evanston, Evanston, Illinois, United States of America, Evanston, Cook County, US
Price range: $184–$755 per night
Rating: 7.75

What guests think

Reviews of Hilton Orrington / Evanston highlight a standout, walkable location near Northwestern and downtown Evanston, generally friendly staff, and some renovated, comfortable rooms, while recurring complaints cite renovation disruption, elevator outages, mixed cleanliness, and costly, inconsistent parking and valet.

Bathrooms are often described as very small, and noise from street traffic, hallways, or HVAC can disrupt sleep. On-site dining is limited or unavailable at times, with occasional confusion about breakfast vouchers, but there are many restaurants within walking distance. Guests seeking a central base in Evanston may find it a practical choice.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations and intermittent elevator outages are noted. Hotel parking is valet with an added fee and sometimes long waits; one guest also reported an inoperative EV charger.

Related guest reviews

4

James

Aug 11, 2023

·

Stayed 2 nights

The hotel has fallen into disrepair. The elevator kept breaking down in a 9 story building. Guests had to use the service elevator which was not running all the time either. Had to walk down the stairs from the 5th floor much of the time. There was a long line for the elevator as staff and guests were using the same elevator and it was not always working properly.

8

Bryan

Oct 31, 2024

·

Stayed 2 nights

Nice hotel with comfortable rooms, a decent fitness room, and a credible onsite restaurant in the heart of Evanston and near NU campus. Staff was friendly and professional, and rooms were reasonable. Only negative was learning that construction was underway AFTER check in, though they did try to be accommodating.

6

Leah

May 5, 2025

·

Stayed 3 nights

Fantastic location to access wonderful town. Attractive property, wonderful staff--special appreciation to Alexis who provided efficient, professional, as well as friendly and warm check-in. The great aspects were significantly offset by the drawbacks. Very noisy area, heavy truck noises starting at 7 am every morning of 4-day stay, lots of metal pipes hitting the ground, backup beeping, etc. No sleeping in for us. Lots of random honking at all times (troublesome intersection?). Also housekeeping staff yelling up and down the hall to each other and holding long, loud conversations very close to room door starting at 8 am. Very, very small bathroom. We adapted, but definitely an inconvenience. Also challenging for this particular visit was one of two elevators being out of service during a very busy time with lots of conference meetings happening. Valet supervisor very nice, but can't do everything himself. Young crew members did not inspire confidence. Had trouble retrieving our car on more than one occasion. Will probably try other nearby options for our next stay.

8

Catherine

Jun 11, 2025

·

Stayed 2 nights

Hotel is in the process of being remodeled. Staff is SUPER nice and friendly, but the elevators don’t work and the air conditioner on the room was loud. I enjoyed my stay but it was definitely overpriced. I should not have needed to pay over $500 for 2 nights.

10

sai kumar

Nov 4, 2024

·

Stayed 1 night

I would say the peoperty and service was really nice. The reason I chose this place was because of the electric vehicle charging station. But unfortunately it wasnt working while I was there and there is no parking for the property which is very disappointing, although there is valet option at an additional cost.

6

Lee

Jun 1, 2025

·

Stayed 2 nights

Upon arrival at 4pm I was met with a semi pushy valet person encouraging me to check in within 10min so he could shuffle cars. The king room I selected was fully occupied & I received a queen double. The elevator was out of service & had to detour through a sketchy draped hall to a smelly back elevator. Our room had faulty blinds that kept popping open AND the fire alarm went off 3 times! The 2nd false alarm I called to front desk to find out why is this happening & was told I didn't need to leave the room. Only to have some random staff members(female & male) open the door on us "to check for fire". Unfortunately this startled my showering partner. The plus is I received complimentary drinks for being bumped out my preferred room. Overall I don't think I'd choose this hotel again based on the valet guy's attitude, the fire alarm experience & elevators.

8

eugene

May 19, 2025

·

Stayed 1 night

Valet parking wasn’t adequately staffed late afternoon. I had to have the desk clerk assist me.

4

Ronald

Dec 26, 2022

·

Stayed 19,351 nights

The hotel was undergoing renovations and did not have dining available. The temperature during my stay was zero or colder with wind chills of minus 30 so it was difficult to go elsewhere. This lack of facilities was not mentioned in advance.

8

Valerie

Mar 16, 2025

·

Stayed 2 nights

The Orrington is always a great place to stay. However this time one elevator not working made going up and down to our room not so pleasant. Wonderful professional lovely staff

8

Suzanne

Nov 24, 2024

·

Stayed 2 nights

The whole lobby was under construction… made for a loud and dusty experience. Staff seemed a bit pushy … didn’t feel warmly welcomed.

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Cleanliness

Cleanliness feedback is mixed: several guests report stained carpets, mold or hair in bathrooms, dust, and pests, while others found rooms clean.

Related guest reviews

4

jennifer

Sep 9, 2024

·

Stayed 3 nights

The room hadn't been vacuumed and the carpet and couch had multiple stains in them. The carpet had someone else's toe nails clippings in it. The staff did vacuum the room as requested but for what we paid I would have expected better.

4

Glen

Oct 24, 2023

·

Stayed 4 nights

Carpet was filthy. Bugs in the bathtub. WiFi was hard to use.

4

Jill

Aug 20, 2025

·

Stayed 2 nights

I reported to the front desk manager that there was food on the carpet from previous occupant and the bathroom walls behind the sink were very dirty. Would not stay here again.

6

Michael

May 30, 2024

·

Stayed 3 nights

The room was not satisfactorily clean. The carpet was stained but worst was the floor tiles in the shower were stained and moldy. This could have been easily cleaned by scrubbing or chemicals but for some unknown reason, was severely neglected. The shower head was also so badly caked and clogged in lime the water would not spray in a stream. As an honors member knowing the high Hilton standards of excellence, I would hope Hilton corporate would disassociate with this hotel until its standards come up to what a Hilton should be.

4

Ronald

Sep 1, 2024

·

Stayed 3 nights

Evanston is Heavenston, but not at this visit to the Hilton. The staff was rude. Valet did not even offer to help with bags or even offer a luggage cart, we were scoffed at when we asked about self-parking and then we were sent to a place that made it clear that our car would be towed from a grocery store, we were not notified that there would be construction that literally required us to transfer to three different elevators to reach our room, the construction was very noisy early in the morning, the carpet in the room was literally FILTHY. This was the worst Hilton stay in memory, after literally hundreds of Hilton visits in the past. I can no longer confidently just click on Hilton. Sad.

6

Kit

Aug 26, 2023

·

Stayed 1 night

Not clean, ants in the room and very dusty

6

maria

Sep 7, 2023

·

Stayed 2 nights

Lobby has a strong bad smell. My bed sheets did not look very clean but we arrived very late with a baby and did not say anything. Next day we left early and came back at 7pm to find that the roos were not clean. They sent somebody tondo a quik clean

4

Brittany

Jan 1, 2025

·

Stayed 2 nights

Hotel seemed clean but the more you looked the more gross it became. The shower had hair & black mold (or maybe bugs?) in it upon arrival, there was a broken tile in front of the door/toilet, and dust was caked onto lamp shades. Both glasses that were left for water were dirty & the remote for the TV didn’t work. Also, two power outlets did not work on the lamps which made charging personal items impossible. I have a video of the tub.

6

Lydia

Jul 29, 2023

·

Stayed 1 night

Unfortunately the bathroom was dirty with hair on the floor and dirt on the bathtub rings. There was also half used bottles of shampoo in the shower so I don’t think it was cleaned.

8

Xin

Aug 5, 2025

·

Stayed 5 nights

Overall,, the service was good, but the room cleanliness was unsatisfactory. During my five-night sray , the carpet was not vacuumed even once. I hope this can be improved for future guests.

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Rooms

Rooms range from newly renovated and spacious to dated, with very small bathrooms and design issues like light-leaking shades. Noise from halls, street, or loud HVAC is mentioned by multiple guests.

Related guest reviews

10

Natalie

Jan 1, 2025

·

Stayed 3 nights

I was lucky enough to be in one of the newly renovated rooms and it was lovely. The staff, especially Sophia, were excellent and very friendly.

4

RAJATE

Jun 11, 2025

·

Stayed 1 night

Very disappointed. It was an uncomfortable stay. The TV in the room was not working. I called guest services 3 different time, but it was not fixed. There was a loud humming in the room, as if a large compressor was running next to it 24x7. This sound was even there while I had the AC turned OFF. The 3rd issue was that that there is a gap of 3 - 4 inches between the window and the blinds/curtains, so essentially the room cannot be dark at night, by design. Worst was the morning when the sunlight shined on my face right through that wide gap. The 4th issue was there was no shower gel in the bathroom. The container was there in the bath, but it was empty. When I did bring this up with the receptionist while checking out, she laughed it off, maybe because my tone was nice. I am very disappointed, considering that I saw positive the reviews before booking.

6

Isabel

Jun 13, 2025

·

Stayed 1 night

Centric location nearby Northwestern Although my room was clean and on the 5th floor, which I like, it was nearby Ice and Elevators. Therefore, I woke up twice with the noise of people coming to the floor and/or getting Ice

6

Sylvia

Sep 26, 2024

·

Stayed 2 nights

Excellent bedding and pillow. However the insulation of room is too bad. I could hear people chatting loudly for 2 nights in the hallway and upper level early at 5:30- 6am.

6

Leah

May 5, 2025

·

Stayed 3 nights

Fantastic location to access wonderful town. Attractive property, wonderful staff--special appreciation to Alexis who provided efficient, professional, as well as friendly and warm check-in. The great aspects were significantly offset by the drawbacks. Very noisy area, heavy truck noises starting at 7 am every morning of 4-day stay, lots of metal pipes hitting the ground, backup beeping, etc. No sleeping in for us. Lots of random honking at all times (troublesome intersection?). Also housekeeping staff yelling up and down the hall to each other and holding long, loud conversations very close to room door starting at 8 am. Very, very small bathroom. We adapted, but definitely an inconvenience. Also challenging for this particular visit was one of two elevators being out of service during a very busy time with lots of conference meetings happening. Valet supervisor very nice, but can't do everything himself. Young crew members did not inspire confidence. Had trouble retrieving our car on more than one occasion. Will probably try other nearby options for our next stay.

8

Carrie

Jul 5, 2025

·

Stayed 2 nights

I liked that it was clean, new and spacious, though the bathroom could've been a little bigger. Didn't like that only one elevator was available with unaccessible staircase. Does this meet fire safety standards ? A light continental breakfast would've been nice.

6

Lisa

Aug 28, 2023

·

Stayed 1 night

The air conditioning was very loud. Room was small. Bathtub needs reglazing. Overall, the place is just a bit shabby.

4

Anita

May 15, 2023

·

Stayed 1 night

Booked a deluxe king bed room and got a double instead without being notified. And it was extremely loud at night into the early mornings

6

Serena

Mar 9, 2025

·

Stayed 2 nights

Hotel is renovating. No notice of renovation on the website. It sounded like jackhammers will directly above our room. You could hear any and all noise, from nearby rooms, the halls, toilets flushing. Luckily, renovation was on hold over the weekend. Staff was very friendly. Good location. Can’t really make room dark with provided shade. Room was very small (NYC small) and was a “Deluxe King”. Could barely turn around in the bathroom.

8

Susan

Jan 4, 2025

·

Stayed 1 night

Our room was spacious and very comfortable. The bathroom was very tiny though. With such a huge room the tiny bathroom seems strange.

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Service

Many guests praise friendly, helpful staff and standout individuals, but reports also cite inconsistent front-desk service and problems with valet responsiveness.

Related guest reviews

8

Iris

May 31, 2025

·

Stayed 2 nights

Staff was very friendly and helpful. I left my pouch with my passport and phone in the limo that took me to the airport. I called the hotel and they contacted my friends who were still there and had them contact the limo driver who returned to the airport with the much needed pouch.

10

David K

Aug 6, 2023

·

Stayed 2 nights

The staff were amazing

6

goldwyn

Oct 13, 2023

·

Stayed 2 nights

The hotel was understaffed for the weekend. Wait times were unusually long. There was no concierge present in the lobby at check in. Valet was NOT helpful. Overall, stay was disappointing.

10

Daniel

Jun 29, 2025

·

Stayed 2 nights

From the moment I arrived, the team welcomed me and made sure my room was ready. They were helpful and helping me find restaurants and other places to eat nearby. And they were always helping when asked. I found no problems with the room or any of the amenities provided Provided.

2

Jwalant

Jun 29, 2024

·

Stayed 1 night

I had to cancel my trip last minute due to an emergency. No one would like to cancel if they could make it in time. Only an emergency that happened on the date of travel could lead to such a situation. Called the hotel multiple times and requested to not charge for the same. Expedia said that they called the property and Spoke to Justin at the front desk. He wasn’t helpful too. I also called them to help waive the charges. After being an HHonors member they were highly rude and non accommodative. Have stayed on multiple occasions earlier for work but none of that was taken into account. Unfortunate that the HHonors membership and customer service is so pathetic almost to a point of no return. Will look for other options next time.

10

AJ

Jun 17, 2025

·

Stayed 3 nights

Support staff, cleaning staff and restaurant are lovely. They always remember me and my family as we stay often with a family member at Northwestern. In contrast, the front desk is cold and passive, I don’t enjoy interacting with thdm

6

Arnold

Nov 5, 2023

·

Stayed 2 nights

Never again. Dirty room and poor desk customer service. Was not interested in answering my question. To him I was an anoyoance.

4

Ronald

Sep 1, 2024

·

Stayed 3 nights

Evanston is Heavenston, but not at this visit to the Hilton. The staff was rude. Valet did not even offer to help with bags or even offer a luggage cart, we were scoffed at when we asked about self-parking and then we were sent to a place that made it clear that our car would be towed from a grocery store, we were not notified that there would be construction that literally required us to transfer to three different elevators to reach our room, the construction was very noisy early in the morning, the carpet in the room was literally FILTHY. This was the worst Hilton stay in memory, after literally hundreds of Hilton visits in the past. I can no longer confidently just click on Hilton. Sad.

10

Denise

Jan 21, 2025

·

Stayed 4 nights

Staff at the front desk were amazing.

10

Xiaohua

Dec 2, 2022

·

The place is right next to Northwestern University, and very close to restaurants, whole food etc. Location is perfect! This was already the second time I stayed here, and this time I especially want to say thanks to one of the staff: Sophia! Our flight was delayed by 3 hours, and on the way to hotel from the airport I called Hilton only to find out the reservation was canceled for "no show". After quite a discussion over the phone, they told me that Sophia would take care of us. When we arrived at the hotel it was already 5am (too late for sleep and too early for the day). Sophia for sure was waiting for us in the lobby. And she was so nice to get a room for us overcoming some system issue (no door key production etc). She opened the room door for us, and helped to set the right room temperature. When she knew that my son was going to audition later that day, she encouraged him and wished him good luck. And she told us not to worry about when to check out, and just to have a good sleep so that he could have the energy for the audition. My heart was full of gratitude for her kindness. Thank you so much Sophia! You made our day! You are an angel, and I think you already know that!

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AI-generated summary based on recent guest reviews

Location

Widely praised location steps from Northwestern and downtown Evanston, with easy walking access to restaurants, shops, transit, and the lakefront.

Related guest reviews

10

Elizabeth

May 17, 2023

·

Stayed 1 night

Great location!

8

Matthew

Nov 27, 2023

·

Stayed 1 night

Solid hotel in excellent location.

10

Ariane

Nov 15, 2024

·

Stayed 1 night

Close to campus, big rooms

10

Benton

Jun 17, 2024

·

Stayed 2 nights

Walkable to NW. Walkable to great dining for all 3 meals. The staff is great, welcoming and helpful. The property is older but so well maintained. Makes it classic instead of old. Everything looks and works great. Will stay again. Highly recommend.

10

Sophie

Sep 30, 2024

·

Stayed 2 nights

Great hotel in a nice location! Highly recommended to anyone visiting Evanston!

10

Marcus

Jun 19, 2024

·

Stayed 1 night

If you want to enjoy Chicago by day but still have a quiet place to stay at night this hotel's location is perfect. Metra and CTA stations can get you to many popular spots in the city and is within walking distance. If you take Clark Street east it is a short walk to amazing walking, biking, and jogging trails. I had plans to visit friends in outside Milwaukee this weekend but came a day and a half early just to enjoy this area as I did in 2022. Staff allowed me to check in early because my room was cleaned in advanced and it wasn't being occupied. After my checkout the valet team held by bag for an hour so I could show my friend's and their kids the beach.

10

Tobi

Aug 11, 2025

·

Stayed 3 nights

This property was right in the heart of downtown and right next to Northwestern - it's a perfect location, and was clean and comfortable!

10

russell

Jul 31, 2025

·

Stayed 1 night

Great place in Evanston. So close to everything.

10

Ruby

Oct 22, 2024

·

Stayed 3 nights

Convenient and clean hotel. Only negative is that they were having construction. Staff was super friendly and welcoming. Rooms were clean and comfortable. The beds were great. We were right next to Northwestern campus and we felt that the hotel was in a clean, safe location. We were surprised by how many wonderful restaurants were in walking distance. We walked around Evanston and it's a quaint and beautiful town. Target and Whole Foods are minutes away.

8

Rajan

Jul 30, 2025

·

Stayed 3 nights

Good place close to university where I had a few days sessions

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Dining

On-site dining is limited or closed at times, and breakfast arrangements can be confusing; however, many restaurants are an easy walk away.

Related guest reviews

6

Denise

Jun 17, 2025

·

Stayed 4 nights

Hotel was conveniently close to the university. Most staff were great. Good restaurant next door. Overall, good experience.

8

Bryan

Oct 31, 2024

·

Stayed 2 nights

Nice hotel with comfortable rooms, a decent fitness room, and a credible onsite restaurant in the heart of Evanston and near NU campus. Staff was friendly and professional, and rooms were reasonable. Only negative was learning that construction was underway AFTER check in, though they did try to be accommodating.

2

Jennifer Jane

Mar 26, 2023

·

Stayed 10 nights

We were not informed beforehand that there was no restaurant or bar, so we could not have breakfast on site. There was a fire at 4am one morning and no alarms sounded. The smoke detector in one room we had was hanging off the wall, so we feel there are considerable health and safety issues in this hotel. Rooms need decorating, updating and deep cleaning.

8

Carrie

Jul 5, 2025

·

Stayed 2 nights

I liked that it was clean, new and spacious, though the bathroom could've been a little bigger. Didn't like that only one elevator was available with unaccessible staircase. Does this meet fire safety standards ? A light continental breakfast would've been nice.

8

David K

Jun 15, 2025

·

Stayed 1 night

They really need to work on bringing back family dining, and the restaurant like they had several years ago. Other than that, we love this property and the location and the staff.

8

Glenna

Dec 30, 2023

·

Stayed 4 nights

For the most part my stay was fine. It would have been nice if the hours of breakfast were beyond 9 a.m. Offering a breakfast that's only available between 8 and 9 a.m. in a hotel is a little short sighted. Please give some consideration to whatever the chemical/fragrance is that is sprayed in the rooms. Maybe do a little more research into fragrances that are less obtrusive and don't create strong allergic reactions in people when the enter the room.

6

Daniel V

Dec 8, 2023

·

Stayed 2 nights

The staff were friendly but the carpet in the room was very dirty and stained. There used to be complimentary coffee in the morning but not this time. The restaurant staff could not explain how the hotel’s breakfast voucher worked. It was billed as free breakfast but almost all items on the menu were more expensive than the 15 dollar voucher.

6

Bobbi

Apr 11, 2023

·

Stayed 4 nights

The property was clean. No restaurant or bar. Paper-thin walls; could hear the TV next-door till midnight and again first thing in the morning; made it hard to sleep. Seemed like hidden parking fees; $30 per day; closest other parking option was 1 1/2 block away. The gentlemen at the Valet parking were amazing and quick!!

4

Ronald

Dec 26, 2022

·

Stayed 19,351 nights

The hotel was undergoing renovations and did not have dining available. The temperature during my stay was zero or colder with wind chills of minus 30 so it was difficult to go elsewhere. This lack of facilities was not mentioned in advance.

8

Olivia

Apr 12, 2025

·

Stayed 1 night

Spacious and clean comfortable rooms. Convenient valet parking. Friendly staff. The dining option at the hotel is limited but it is walking distance to many good restaurants. Great location close to Northwestern Campus.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$88
February	$91
March	$107
April	$180
May	$238
June	$295
July	$257
August	$281
September	$215
October	$234
November	$132
December	$94

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $755	15	16 $320	17 $302	18 $449	19 $653
20 $191	21 $303	22 $315	23 $315	24	25 $276	26 $424
27 $205	28 $190	29	30 $277

Su	Mo	Tu	We	Th	Fr	Sa
				1 $649	2 $714	3 $518
4 $238	5 $190	6 $191	7 $223	8 $420	9	10
11 $410	12 $243	13 $209	14 $209	15 $232	16	17
18 $206	19 $233	20 $268	21 $285	22 $415	23	24
25 $531	26 $229	27 $198	28 $187	29 $191	30 $184	31 $202

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Superior Room, 1 King Bed (Wet Bar)

Premium Suite, 2 Bedrooms

Premium Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Executive Studio, 1 King Bed

Superior Room, 2 Queen Beds

Premium Room, 1 King Bed

Superior Room, 1 King Bed

Executive Suite, 1 King Bed

Room, 1 King Bed, City View, Corner

Room, 1 King Bed, Accessible (Roll-In Shower)

Deluxe Room, 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

Presidential Suite, 1 King Bed

Deluxe Room, 2 Queen Beds

Room, 1 King Bed

Room, 2 Queen Beds, Ocean View

Suite, 1 King Bed

Room, 2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hilton Orrington / Evanston

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Prices for upcoming dates