Name: Hyatt House Chicago/Evanston
Address: 1515 Chicago Avenue, Downtown Evanston, Evanston, Illinois, United States of America, Evanston, Cook County, US
Price range: $204–$1,440 per night
Rating: 8.68

What guests think

At Hyatt House Chicago/Evanston, travelers frequently praise the friendly staff, clean and spacious suites with kitchenettes, and a highly walkable location near Northwestern University, transit, and dining, though recurring comments note paid, sometimes limited parking and occasional noise between rooms.

Breakfast is generally well liked, with variety and made-to-order omelets, though a few guests found it mediocre. The 24-hour gym is a plus, while some rooms show minor maintenance or upkeep issues. Expect apartment-style space and an easy base for visiting Northwestern and Evanston.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the 24-hour gym. Parking is paid and sometimes limited or off-site, and several reviews mention cost; the lobby bar/restaurant setup receives mixed feedback.

Related guest reviews

6

Megan

Sep 28, 2025

·

Stayed 2 nights

Housekeeping needs to do a better job, gross food left in the fridge and there was NO onsite parking as stated, had to walk with kids 1-2 blocks away. Frustrating 😪

8

Jan

Jan 26, 2024

·

Stayed 2 nights

The on-site manager was very accommodating and helpful, however, the downstairs lobby was all but uninhabitable because it was so cold. This made relaxing at the bar like sitting outside.

6

Kristin

Jul 14, 2025

·

Stayed 2 nights

Not clean. Was put in an accessible room and the shower flooded the entire bathroom. Extremely limited parking. Parking in back alley area of hotel. Only around 20 spots available for entire hotel. Frequently returned to hotel to no available parking.

10

Paul

Dec 30, 2022

·

Stayed 19,355 nights

Good access to shops and cafes. Also near to beaches and the university. Free breakfast buffet and nice lobby bar. The clock did not have a radio, but I bring my own. A nice choice in Evanston

10

John

Jun 20, 2023

·

Stayed 2 nights

Very helpful and friendly staff, dog friendly, excellent breakfast buffet with option for personal omelets included Efficient, friendly Valet, parking. Locations of great within walking distance of many restaurants and shops

10

Babajide

Oct 16, 2025

·

Stayed 7 nights

The staff really make this hotel run! My holiday was enhanced by this experience with staying with Hyatt in Evanston with the polite customer service. The breakfast was good, just what you needed to start the day. Everyday there is something different and its all you can eat style! The gym is 24hrs so you can go in whenever you want to pump your heart and lift some iron. And this is a convenient hotel as your a 40-50 minute train journey away from Chicago! A 6 minute walking distance from Northwestern University (Highly recommend to check that out!), and the hotel is in town so you have many food options around for lunch and dinner. Big shout out to the cleaners they deserve their big props, one of them found my earphones and gave it to one of the concierges. The concierges are great, I have to give a BIG shoutout to Arthur, Justin and Khalil! They are a reflection of great customer service, gave me advice on where I should go and how I should go about it and helped when I needed it most! Shout out to you guys, BIG 3!!! If I was to come for a trip to Chicago, I would stay in Evanston again as all around from the Kitchen Staff, Cleaners and Concireges, The area and the convenience its worth it!

10

Jane

Aug 25, 2025

·

Stayed 2 nights

Nice hotel in a nice area of Evanston close to shops and restaurants. Parking easy in back for a fee. Our daughter is at Loyola U about 3 miles down the road so was p pretty convenient location to go back and forth.

4

Kayode

May 8, 2025

·

Stayed 1 night

Not so good . Had to change hotel. For $300 a night, no restaurant service, bar was not interesting. Not worth the price!

10

Loretta

Jun 13, 2025

·

Stayed 2 nights

The hotel is in a convenient location and we were able to walk pretty much everywhere. The staff were nice and knowledgeable of where to eat and visit. The gym was clean. Other than having to pay for parking, I was happy with our stay and would return again.

10

Craig

Aug 10, 2023

·

Stayed 6 nights

Friendly staff..parking a little too expensive considering the price of the rooms

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AI-generated summary based on recent guest reviews

Cleanliness

Overall, the property and rooms are clean and well kept. A handful of reviews cite lapses such as leftover items, dirty carpets, pests, or drainage issues.

Related guest reviews

6

Megan

Sep 28, 2025

·

Stayed 2 nights

Housekeeping needs to do a better job, gross food left in the fridge and there was NO onsite parking as stated, had to walk with kids 1-2 blocks away. Frustrating 😪

6

Kristin

Jul 14, 2025

·

Stayed 2 nights

Not clean. Was put in an accessible room and the shower flooded the entire bathroom. Extremely limited parking. Parking in back alley area of hotel. Only around 20 spots available for entire hotel. Frequently returned to hotel to no available parking.

2

FERNANDA

Aug 14, 2022

·

Stayed 4 nights

Apagaban el aire acondicionado a las 2 am . La alfombra sumamente sucia. La actitud de la s personas en front desk pesima. Pedi que me hicieran el cuarto un dia si y otro no y nunca en cuatro dias lo hicieron . Nunca sirvió el wifi

Translate

10

Lee

Aug 25, 2024

·

Stayed 1 night

A clean, quiet hotel near excellent dining, shopping and public transit. Very good value - lots of bang for your buck!

10

Mindy

Sep 1, 2024

·

Stayed 1 night

We loved our stay! Staff was very accommodating and friendly! The room was clean, quiet and comfortable. The area around hotel was nice! Close to shops, restaurants and the train! Would recommend!

10

Rongwei

Jul 5, 2025

·

Stayed 3 nights

Spacious and clean room and friendly staff

10

Megumi

Mar 18, 2025

·

Stayed 3 nights

Wonderful stay, very clean. Great breakfast!

10

Torrine

Nov 10, 2025

·

Stayed 2 nights

Great staff — very professional, kind, and helpful! The rooms were clean and comfortable. Lauren at the front desk made an awesome first impression — she was friendly and welcoming from the start. Highly recommend!

6

LaRia

Mar 5, 2023

·

Stayed 1 night

Okay property. Room needs updating. Room also needs to be cleaned better via bug

10

Lori

Jun 28, 2025

·

Stayed 1 night

Great location, three blocks from El, restaurants everywhere. Our room was clean, quiet, a nice size.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, apartment-style, and comfortable, many with kitchenettes. Several reviews mention thin walls and other comfort quirks like loud appliances, non-blackout shades, dated elements, or awkward bathroom layouts.

Related guest reviews

10

Renet

Oct 4, 2025

·

Stayed 3 nights

The staff was incredibly helpful and the room was new & spacious.

10

Nicole L

May 18, 2025

·

Stayed 2 nights

We booked here last minute after another hotel canceled the reservation with no notice. Staff was nice and the room was very nice as well. Basically a studio apartment with a kitchen and everything. Will definitely make it my go to place when visiting Chicago.

8

Hil

Jun 19, 2023

·

Stayed 3 nights

Location is great. Hotel staff very friendly and helpful. Bed was comfortable. Breakfast was good. Gym was open 24 hours which is convenient. Negatives- gym not maintained as wipes ran out, water cups ran out and no towels available. Room though clean, needed upkeep as light was falling from ceiling, bathroom fan did not appear to work and shower faucet handle felt like it was going to fall off. There was a lack of communication about how much valet parking would be and how often the room would be cleaned. Overall we enjoyed the hotel and would stay again.

6

William

Nov 4, 2025

·

Stayed 1 night

Limited options that worked for my preferences. Shades aren't black out Fridge in room was quite loud Light in bathroom is motion activated - can't turn it off Alarm set to go off at an early time

8

Ellen

Oct 16, 2023

·

Stayed 4 nights

This was one of the best hotels I ever stayed in. The staff (including the valet parkers) were polite, professional, courteous and more than helpful. The hotel was clean and the breakfast was really a full service breakfast. The downside, which to me could be a deal breaker, was the bathroom was in the bedroom. We had a beautiful suite, but having the bathroom was the most inconvenient bathroom I have experienced in a hotel. Whether one of us wanted to get up early and shower and get ready, or stay up later than the other, we felt we couldn't. Also if we had to get up in the middle of the night, was a problem!

6

Malissa A

Sep 5, 2025

·

Stayed 1 night

This property was way overpriced for what it was worth. It was an absolute rip off for what I had to pay but it was either sleep on the streets or sleeping in bed. The property was clean and room was clean and I had no complaints except for the pillows were god-awful and I had to see my chiropractor once I got back in town it was like sleeping on a hard brick I think prison inmates get better pillows in this. Looking through some other comments it looks like I'm not the only one either I was in so much pain the next day with my neck it was awful.

10

Martha

Aug 24, 2023

·

Stayed 7 nights

Hotel staff is very friendly and helpful and the room was large and beds were comfortable. Location is in a pleasant area, close to many restaurants, stores, and pharmacies. I will definitely stay here again.

10

Leah may

Jan 3, 2026

·

Stayed 1 night

The hotel was nice for the price, clean, room is spacious,. Has parking. With Nice breakfast. That’s all I need in a hotel. Just wish they have a 24 hour coffee that is available at the lobby. But over all we were happy.

6

Scott

Oct 31, 2025

·

Stayed 7 nights

Staff was great, and the place was fairly clean. Really great location with so many restaurants and shops that were walkable. The building isn't very old, which is why I was surprised at how much sound bled between rooms. I could easily hear entire conversations and snoring from the rooms on either side of me, and the elevator chime was so loud that I could hear it from inside my room (despite not being close to it). Bring ear plugs.

4

maria

Dec 29, 2022

·

Stayed 1 night

I appreciate the location and proximity to shops--very walkable. Hotel overall is cosmetically updated but, the walls between the room are PAPER thin. We could hear EVERYTHING. There's supposedly quiet time starting at 10 pm. We had kids in the room next to us that were literally screaming and loud until 1:00am, despite 3 noise complaints by us. (2 of which were to front desk staff directly). Your non-refundable pet fee is obnoxious. I've stayed in 4 and 5 star hotels downtown Chicago that require a refundable (if no damage done) pet deposit, which is totally understandable, since pets can have accidents. However, if your pet does absolutely no damage to the room, why are you charging me $75 to have my dog spend the night? We will never stay at this property again.

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Service

Service is frequently praised as friendly, professional, and accommodating. A few guests reported issues like billing errors, inadequate compensation after room changes, or unaddressed noise complaints.

Related guest reviews

10

NORMAN

Nov 7, 2024

·

Stayed 3 nights

Staff friendly, helpful and knowledgeable

6

Michael

Mar 27, 2023

·

Stayed 1 night

Booked a suite and was told at check in that there was a maintenance issue with the room I booked. And I was downgraded to a studio. The only compensation I received was a couple free drinks at the hotel bar. That did not cover the difference in price or the experience for my family

8

Pam

Jul 1, 2023

·

Stayed 4 nights

Facilities were excellent; omelettes great; staff were super w the exception of those who cld not speak English. The later resulted in poor service.

10

Joy

Jun 19, 2025

·

Stayed 1 night

The associate at the front desk was extremely kind, knowledgeable, and helpful! The Check-In was easy and our room was clean and spacious! Would highly recommend!

10

Babajide

Oct 16, 2025

·

Stayed 7 nights

The staff really make this hotel run! My holiday was enhanced by this experience with staying with Hyatt in Evanston with the polite customer service. The breakfast was good, just what you needed to start the day. Everyday there is something different and its all you can eat style! The gym is 24hrs so you can go in whenever you want to pump your heart and lift some iron. And this is a convenient hotel as your a 40-50 minute train journey away from Chicago! A 6 minute walking distance from Northwestern University (Highly recommend to check that out!), and the hotel is in town so you have many food options around for lunch and dinner. Big shout out to the cleaners they deserve their big props, one of them found my earphones and gave it to one of the concierges. The concierges are great, I have to give a BIG shoutout to Arthur, Justin and Khalil! They are a reflection of great customer service, gave me advice on where I should go and how I should go about it and helped when I needed it most! Shout out to you guys, BIG 3!!! If I was to come for a trip to Chicago, I would stay in Evanston again as all around from the Kitchen Staff, Cleaners and Concireges, The area and the convenience its worth it!

10

Melissa

Jan 27, 2024

·

Stayed 3 nights

The staff was incredibly friendly, location was great, and rooms were spacious and comfortable. The hotel is in walking distance of Northwestern, as well as wonderful restaurants.

2

Alvaro

Jul 2, 2024

·

Stayed 7 nights

Overcharged for a prepaid stay. Basically they charged twice. They say they removed charges, but charges still there after I left. Pure incompetence.

10

Torrine

Nov 10, 2025

·

Stayed 2 nights

Great staff — very professional, kind, and helpful! The rooms were clean and comfortable. Lauren at the front desk made an awesome first impression — she was friendly and welcoming from the start. Highly recommend!

4

maria

Dec 29, 2022

·

Stayed 1 night

I appreciate the location and proximity to shops--very walkable. Hotel overall is cosmetically updated but, the walls between the room are PAPER thin. We could hear EVERYTHING. There's supposedly quiet time starting at 10 pm. We had kids in the room next to us that were literally screaming and loud until 1:00am, despite 3 noise complaints by us. (2 of which were to front desk staff directly). Your non-refundable pet fee is obnoxious. I've stayed in 4 and 5 star hotels downtown Chicago that require a refundable (if no damage done) pet deposit, which is totally understandable, since pets can have accidents. However, if your pet does absolutely no damage to the room, why are you charging me $75 to have my dog spend the night? We will never stay at this property again.

10

Lois

Nov 29, 2023

·

Stayed 7 nights

We stayed at the Hyatt House for 7 nights. The staff couldn't have been nicer or more helpful. One thing we really appreciated was the daily housekeeping. We would definitely stay there again.

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AI-generated summary based on recent guest reviews

Location

Excellent, walkable Evanston location near Northwestern, transit, restaurants, shops, and the lake. Convenient for campus visits and accessing Chicago by train.

Related guest reviews

10

Ho min

Dec 7, 2023

·

Stayed 3 nights

Great location, Right infront of Whole Foods and near public parking

10

Judith

Jul 4, 2023

·

Stayed 2 nights

Location is the best!

10

Lee

Aug 25, 2024

·

Stayed 1 night

A clean, quiet hotel near excellent dining, shopping and public transit. Very good value - lots of bang for your buck!

10

JACQUIE

Jun 15, 2024

·

Stayed 1 night

Immediately walking in to the property I eas impressed. The staff was wonderful. So personable and accommodating. Upon entering the room I was very happy. We had 5 people so reserved a larger room. To my surprise it had a mini kitchen and kitchen sitting area with the sitting room and pull out soda. So much room and so clean . The location is close to Northwestern University. We also were able to walk for dinner. We also were able to walk to the beach. We will definitely be staying here again soon.

10

Mindy

Sep 1, 2024

·

Stayed 1 night

We loved our stay! Staff was very accommodating and friendly! The room was clean, quiet and comfortable. The area around hotel was nice! Close to shops, restaurants and the train! Would recommend!

10

Babajide

Oct 16, 2025

·

Stayed 7 nights

The staff really make this hotel run! My holiday was enhanced by this experience with staying with Hyatt in Evanston with the polite customer service. The breakfast was good, just what you needed to start the day. Everyday there is something different and its all you can eat style! The gym is 24hrs so you can go in whenever you want to pump your heart and lift some iron. And this is a convenient hotel as your a 40-50 minute train journey away from Chicago! A 6 minute walking distance from Northwestern University (Highly recommend to check that out!), and the hotel is in town so you have many food options around for lunch and dinner. Big shout out to the cleaners they deserve their big props, one of them found my earphones and gave it to one of the concierges. The concierges are great, I have to give a BIG shoutout to Arthur, Justin and Khalil! They are a reflection of great customer service, gave me advice on where I should go and how I should go about it and helped when I needed it most! Shout out to you guys, BIG 3!!! If I was to come for a trip to Chicago, I would stay in Evanston again as all around from the Kitchen Staff, Cleaners and Concireges, The area and the convenience its worth it!

10

Jane

Aug 25, 2025

·

Stayed 2 nights

Nice hotel in a nice area of Evanston close to shops and restaurants. Parking easy in back for a fee. Our daughter is at Loyola U about 3 miles down the road so was p pretty convenient location to go back and forth.

6

Scott

Oct 31, 2025

·

Stayed 7 nights

Staff was great, and the place was fairly clean. Really great location with so many restaurants and shops that were walkable. The building isn't very old, which is why I was surprised at how much sound bled between rooms. I could easily hear entire conversations and snoring from the rooms on either side of me, and the elevator chime was so loud that I could hear it from inside my room (despite not being close to it). Bring ear plugs.

10

NICOLE HERNANDEZ

Jan 20, 2023

·

Stayed 1 night

Great and close to Northwestern, we were there for a wrestling dual

10

Loretta

Jun 13, 2025

·

Stayed 2 nights

The hotel is in a convenient location and we were able to walk pretty much everywhere. The staff were nice and knowledgeable of where to eat and visit. The gym was clean. Other than having to pay for parking, I was happy with our stay and would return again.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well reviewed, with variety and made-to-order omelets. Some guests felt the breakfast or on-site bar/restaurant offerings were mediocre.

Related guest reviews

10

Sun young

Feb 9, 2026

·

Stayed 5 nights

I stayed here about 5 days with my mom because of my graduation audition in Northwestern University. The atmosphere of Hotel was very relaxed and safe. Delicious breakfast and kind service. Thanks a lot! I wish I could visit again :)

8

Pam

Jul 1, 2023

·

Stayed 4 nights

Facilities were excellent; omelettes great; staff were super w the exception of those who cld not speak English. The later resulted in poor service.

10

John

Jun 9, 2025

·

Stayed 2 nights

Always impressed with staff friendly and helpful Very good breakfast buffet

8

VERONIQUE

Aug 29, 2023

·

Stayed 1 night

Loved the location and the rooms. The terrace was closed and the breakfast wasn't great.

10

Heather

Aug 4, 2025

·

Stayed 2 nights

Breakfast food wasn’t great, but other than that I enjoyed my stay.

10

John

Jun 20, 2023

·

Stayed 2 nights

Very helpful and friendly staff, dog friendly, excellent breakfast buffet with option for personal omelets included Efficient, friendly Valet, parking. Locations of great within walking distance of many restaurants and shops

10

Babajide

Oct 16, 2025

·

Stayed 7 nights

The staff really make this hotel run! My holiday was enhanced by this experience with staying with Hyatt in Evanston with the polite customer service. The breakfast was good, just what you needed to start the day. Everyday there is something different and its all you can eat style! The gym is 24hrs so you can go in whenever you want to pump your heart and lift some iron. And this is a convenient hotel as your a 40-50 minute train journey away from Chicago! A 6 minute walking distance from Northwestern University (Highly recommend to check that out!), and the hotel is in town so you have many food options around for lunch and dinner. Big shout out to the cleaners they deserve their big props, one of them found my earphones and gave it to one of the concierges. The concierges are great, I have to give a BIG shoutout to Arthur, Justin and Khalil! They are a reflection of great customer service, gave me advice on where I should go and how I should go about it and helped when I needed it most! Shout out to you guys, BIG 3!!! If I was to come for a trip to Chicago, I would stay in Evanston again as all around from the Kitchen Staff, Cleaners and Concireges, The area and the convenience its worth it!

4

Kayode

May 8, 2025

·

Stayed 1 night

Not so good . Had to change hotel. For $300 a night, no restaurant service, bar was not interesting. Not worth the price!

10

Leah may

Jan 3, 2026

·

Stayed 1 night

The hotel was nice for the price, clean, room is spacious,. Has parking. With Nice breakfast. That’s all I need in a hotel. Just wish they have a 24 hour coffee that is available at the lobby. But over all we were happy.

10

Jaeho

Aug 2, 2025

·

Stayed 8 nights

Title: Perfect stay for our big family! We have four kids and stayed in a suite, which was spacious enough for our entire family. We stayed for 8 nights and were very happy with how clean and well-maintained the hotel was. The location is excellent—very close to the lake, and both Target and Trader Joe’s are within walking distance. Breakfast had a great variety, and we especially appreciated being able to order fresh omelets. The staff were all extremely friendly and helpful. The only downside was the parking fee, which was $25 per night. Other than that, everything was perfect. We’d love to come back again in the future!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$186
February	$184
March	$184
April	$202
May	$302
June	$363
July	$287
August	$263
September	$289
October	$342
November	$224
December	$177

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $730	15 $1,440	16 $605	17 $503	18 $655	19 $771
20 $255	21 $301	22 $312	23 $319	24 $389	25 $347	26 $392
27 $256	28 $207	29 $266	30 $295

Su	Mo	Tu	We	Th	Fr	Sa
				1 $970	2	3 $780
4 $259	5 $221	6 $215	7 $218	8 $348	9	10
11 $355	12 $221	13 $231	14 $231	15	16	17 $619
18 $257	19 $278	20 $302	21 $271	22 $700	23	24
25 $475	26 $318	27 $336	28 $204	29 $244	30 $218	31 $226

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Room, 2 Queen Beds, City View (Den)

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed, Accessible

Standard Room, 1 King Bed

Studio Suite, 2 Queen Beds

Room, 1 King Bed, City View (Den)

Studio Suite, 2 Queen Beds, Accessible

Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Accessible

Suite, 2 Queen Beds, Accessible

Room, 1 King Bed, Accessible

Suite, Multiple Beds

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt House Chicago/Evanston

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Prices for upcoming dates