Holiday Inn Chicago North-Evanston by IHG

This hotel is in a great location. You can’t ask for anything more central and with an easy walking distance to all of the public transit. The rooms were fine. The view was great, but the check-in process was not very easy. Arrived 15 minutes before 4 PM. Had to stand in line to check in only to find out the room was not ready. Had to wait another 15 minutes, the staff tried very hard, but had to wait on housekeeping.

I was pleasantly surprised by the location and all the amazing places in the neighborhood. We stayed here to attend a cubs game and the taking the subway a block away from the hotel was super easy! We found a great restaurant and it was such a peaceful and safe neighborhood to walk at night. The room was clean, spacious and had great amenities. I would love to stay here again to avoid the craziness and crazy prices that is Downtown Chicago but super accessible by public transportation.

Great view of the Chicago skyline. Clean comfortable room. Not used to having to pay for parking $18 a night.

Was okay.

I was very disappointed with my stay. When we arrived, we were sent to a room that had not even been cleaned yet, which was an unacceptable way to start our visit. The experience at breakfast was also frustrating. When we arrived, there was no one at the desk, so the four of us got in line and began getting our food. The employee then came in and made all four of us put our plates down so they could get our information. There were much better ways this could have been handled. One person from our group could have provided the information, or the employee could have waited until we were finished eating. Making all four of us stop and put our plates down was unnecessary and unprofessional—especially considering the breakfast itself was very disappointing. For the amount I paid for this stay, I expected the room to be in much better condition. There was peeling paint and wallpaper throughout the room, and the overall appearance did not reflect the price we paid. Between being assigned an uncleaned room, the poor condition of the room, the disappointing breakfast, and the way we were treated during breakfast, this stay did not meet my expectations at all. Unfortunately, I definitely will not be staying here again.