What type of breakfast is offered and what are the serving hours?

Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately RSD 1300 per person.

Are pets allowed at the property?

Pets are allowed with a fee of RSD 3000 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in is available for a fee, subject to availability.

Is there an airport shuttle service available?

Airport shuttle services are available for a fee of RSD 5300 per vehicle (one-way, maximum occupancy 3). Guests must contact the property with arrival details before travel to arrange the transfer.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Belgrade, within a 15-minute walk of Knez Mihailova Street and the Embassy of Turkey. It is 0.1 mi from the Embassy of the Czech Republic and 0.2 mi from the Parliament Building.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of RSD 3500 per night, and advance request or confirmation is required.

Mercure Belgrade Excelsior Hotel in Serbia

Average nightly price at Mercure Belgrade Excelsior by month, last 12 months (USD)
Month	Average price
January	US$109
February	US$107
March	US$121
April	US$122
May	US$131
June	US$122
July	US$106
August	US$104
September	US$143
October	US$133
November	US$114
December	US$115

What guests think

Travellers describe Mercure Belgrade Excelsior as centrally located with consistently friendly, helpful staff, generally clean and comfortable rooms, and a breakfast that many enjoy, though several find it limited; repeated comments note a very small elevator that can cause waits.

Room size and comfort vary: several guests had spacious stays with good beds or effective soundproofing, while others mention smaller layouts, street noise when windows are open, or sound transfer through adjoining doors. Cleanliness is usually praised, with one report of inadequate room cleaning. Expect a well-situated city hotel with warm service and mostly solid comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Feedback repeatedly highlights a single, very small elevator that is slow and can involve waits.

Related guest reviews

8

oskar

3 Jan 2022

·

Stayed 6 nights

this hotel is located next to the parlament. you have to walk at least 15m to the main square and 25 to the fortress. Still it was OK. Staff service is very good! nice, friendly and concern about the guest. I dont give them 5 stars for 2 reasons: cleaning is not so good. we could tell they didnt clean the room very well, actually when we arrived there was garbage from the previous guest still in our trash can. And second, because of the lift. It just fits 2 persons so you could wait a while depending on "traffic". the room was medium size and the bathroom was ok. Its an old building but you can tell they made an effort to have it updated.

6

Semyon

23 Sept 2025

·

Stayed 3 nights

Room clean but a bit small and pricey. Staff:some friendly and some not. Breakfast is good but not excellent. Disliked elevator: only one (for 7 floors) and capacity for 2 persons. You may spend a lot of time waiting for.

6

Nico

30 Oct 2024

·

Stayed 2 nights

Outdated hotel Klein bureau met vervelende laden Bed met plastic lag wat sweltering is Onhandige douche omdat het veel te smal was ivm een koof om een leiding of zo 1 lift die langzaam was Geen armleuningen bij de trap na de 1ste verdieping gevaarlijk Goed ontbijt en bar overigens Wel lekker centraal

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6

Paul

25 Apr 2023

·

Stayed 3 nights

1) NOISY - Although I had a nice room, there was no fan or AC working in the hotel (something about the city does not allow them to turn on until April) so that required that I keep my window at night open so as not to suffocate. Unfortunately, VERY LOUD street. 2) Breakfast is thoroughly uninspired and meager and 3) lack of bottled water avail in the evenings and the mini-bar came with just two cans of soda and a tiny bottle of water that was never replaced.

10

FABRICIO

30 Nov 2024

·

Stayed 1 night

Pros: location, friendly staff, extra bed for kid, good breakfast Con: difficult to find a parking lot

10

Ralf

25 Jul 2024

·

Stayed 4 nights

Zentrale Lage, ruhiges, nicht zu kleines und gut klimatisiertes Einzelzimmer, gutes Frühstück und sehr freundliches und hilfreiches Personal. War dort gerne Gast.

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Cleanliness

Rooms and bathrooms are widely described as clean. One review reported a lapse on arrival with trash left from a previous guest.

Related guest reviews

8

oskar

3 Jan 2022

·

Stayed 6 nights

this hotel is located next to the parlament. you have to walk at least 15m to the main square and 25 to the fortress. Still it was OK. Staff service is very good! nice, friendly and concern about the guest. I dont give them 5 stars for 2 reasons: cleaning is not so good. we could tell they didnt clean the room very well, actually when we arrived there was garbage from the previous guest still in our trash can. And second, because of the lift. It just fits 2 persons so you could wait a while depending on "traffic". the room was medium size and the bathroom was ok. Its an old building but you can tell they made an effort to have it updated.

10

ERKUT GÖKSEL

16 Nov 2025

·

Stayed 4 nights

temiz ve çalışanlar

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8

Jaeyeon

29 Jan 2026

·

Stayed 3 nights

Everything was perfect except the mattress. Clean room, good location, nice staff

10

Barbara

8 Jul 2025

·

Stayed 3 nights

Hotel in posizione fantastica, a 15 minuti a piedi dalla fermata del bus A1 da e per l'aeroporto a Piazza Slavija. A 20 minuti di passeggiata al centro della città a Piazza Repubblica, tutto è molto vicino. Negozi, cafè e market vicini. Staff molto gentile, camera bella, ampia e pulita con bollitore e caffè e te'. Consiglio questo hotel e ci tornerei una seconda volta.

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10

Cemre

11 Dec 2022

·

Stayed 3 nights

Big and clean rooms, kind staff, great breakfast. The location is great, you can visit all historical locations by walk.

10

leyla

21 Dec 2025

·

Stayed 5 nights

Çalışanların güleryüzlü yardımseverliği,temizlik ve otelin konumu,tekrar tercih sebebimiz olabilir.5 gece konakladık ve çok memnun ayrıldık 💫

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10

Basak

31 May 2024

·

Stayed 2 nights

Personnels are very kind and helpful. The location is perfect. Rooms are clean and comfortable. I recommend this hotel

8

KORAY

30 Dec 2025

·

Stayed 3 nights

Konumı gayet güzel. Şehiri gezmek isteyenler için tavsiye ederim. Çarşaflar, havlu ve banyo temizliği gayet yeterliydi. Konaklama yerinde ödeme seçeneğini seçmeme rağmen girişten 1 gün önce kartımdan tahsilat yapmaya çalışmaları şık olmadı!

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10

Dilek

25 Jan 2026

·

Stayed 2 nights

Oda temiz geniş yeni düzenlenmiş Kahvaltı yeterli Çalışanlar güleryüzlü

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10

Emine Cansu

16 Dec 2025

·

Stayed 3 nights

Odalar, banyolar temizdi.

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Rooms

Many guests found rooms comfortable, sometimes spacious, with effective soundproofing in some rooms; others experienced smaller layouts, street noise when windows were open, or noise through adjoining doors. Mattress comfort varies.

Related guest reviews

8

oskar

3 Jan 2022

·

Stayed 6 nights

this hotel is located next to the parlament. you have to walk at least 15m to the main square and 25 to the fortress. Still it was OK. Staff service is very good! nice, friendly and concern about the guest. I dont give them 5 stars for 2 reasons: cleaning is not so good. we could tell they didnt clean the room very well, actually when we arrived there was garbage from the previous guest still in our trash can. And second, because of the lift. It just fits 2 persons so you could wait a while depending on "traffic". the room was medium size and the bathroom was ok. Its an old building but you can tell they made an effort to have it updated.

8

Jaeyeon

29 Jan 2026

·

Stayed 3 nights

Everything was perfect except the mattress. Clean room, good location, nice staff

10

MIGUEL

5 Sept 2022

·

Stayed 3 nights

Spacious room, good amenities, good breakfast. The bed and the pillows were ideal, I just loved the matrass. The hotel has an ideal location and despite being next to a main avenue, soundproof windows work! Reception staff was amazing: very friendly, kind and helpful!

10

Barbara

8 Jul 2025

·

Stayed 3 nights

Hotel in posizione fantastica, a 15 minuti a piedi dalla fermata del bus A1 da e per l'aeroporto a Piazza Slavija. A 20 minuti di passeggiata al centro della città a Piazza Repubblica, tutto è molto vicino. Negozi, cafè e market vicini. Staff molto gentile, camera bella, ampia e pulita con bollitore e caffè e te'. Consiglio questo hotel e ci tornerei una seconda volta.

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4

Ernst

14 Dec 2025

·

Stayed 4 nights

The hotel booked a taxi for me upon departure, EUR 30… obviously, they relayed my creditcard information to the ta I company nd they have charged my card… however, I paid the taxidriver EUR 30 in cash also, so please help me to recover my EUR 30, thx. My name is Ernst Kristensen, I was in room 501 for the entire stay. Also, I was “ upgraded” upon arrival, but the first two nights of my stay, I had a neighbouring room, as part of a family room concept, where I could literally hear everything that my neighbour was doing, including his nightly toilet visits and loud telephone conversation…

6

Semyon

23 Sept 2025

·

Stayed 3 nights

Room clean but a bit small and pricey. Staff:some friendly and some not. Breakfast is good but not excellent. Disliked elevator: only one (for 7 floors) and capacity for 2 persons. You may spend a lot of time waiting for.

10

Cemre

11 Dec 2022

·

Stayed 3 nights

Big and clean rooms, kind staff, great breakfast. The location is great, you can visit all historical locations by walk.

6

Nico

30 Oct 2024

·

Stayed 2 nights

Outdated hotel Klein bureau met vervelende laden Bed met plastic lag wat sweltering is Onhandige douche omdat het veel te smal was ivm een koof om een leiding of zo 1 lift die langzaam was Geen armleuningen bij de trap na de 1ste verdieping gevaarlijk Goed ontbijt en bar overigens Wel lekker centraal

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6

Paul

25 Apr 2023

·

Stayed 3 nights

1) NOISY - Although I had a nice room, there was no fan or AC working in the hotel (something about the city does not allow them to turn on until April) so that required that I keep my window at night open so as not to suffocate. Unfortunately, VERY LOUD street. 2) Breakfast is thoroughly uninspired and meager and 3) lack of bottled water avail in the evenings and the mini-bar came with just two cans of soda and a tiny bottle of water that was never replaced.

10

Elisa

9 Dec 2022

·

Stayed 1 night

Posizione davvero ottima, hotel con camere dallo stile classico, abbastanza comode, pulite, con cassaforte e macchina da caffè, wifi veloce, bagno con doccia e buoni prodotti di cortesia. Personale molto gentile, ottima e davvero ricca la colazione.

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Service

Service is a strong point, with frequent praise for friendly, helpful staff and quick issue resolution. A few noted inconsistency and one taxi charge problem.

Related guest reviews

10

Tracy

10 Mar 2025

·

Stayed 2 nights

Great staff. Friendly and helpful.

10

Mark

17 Jun 2022

·

Stayed 1 night

Excellent customer service from all staff! Fast check in and check out. Great food. Walking distance to main sights.

4

Ernst

14 Dec 2025

·

Stayed 4 nights

The hotel booked a taxi for me upon departure, EUR 30… obviously, they relayed my creditcard information to the ta I company nd they have charged my card… however, I paid the taxidriver EUR 30 in cash also, so please help me to recover my EUR 30, thx. My name is Ernst Kristensen, I was in room 501 for the entire stay. Also, I was “ upgraded” upon arrival, but the first two nights of my stay, I had a neighbouring room, as part of a family room concept, where I could literally hear everything that my neighbour was doing, including his nightly toilet visits and loud telephone conversation…

6

Semyon

23 Sept 2025

·

Stayed 3 nights

Room clean but a bit small and pricey. Staff:some friendly and some not. Breakfast is good but not excellent. Disliked elevator: only one (for 7 floors) and capacity for 2 persons. You may spend a lot of time waiting for.

10

Rosze

20 Dec 2023

·

Stayed 18 nights

This property had everything I needed. The Front desk was extremely hospitable, the breakfast team were super helpful and the security was second to none. Alex always made sure my room was nice and neat when I came in from work! :) I would absolutely recommend and stay again

10

Frederick

21 May 2024

·

Stayed 2 nights

Staff were very friendly

10

Yolanda

23 Aug 2024

·

Stayed 2 nights

We loved our stay at the hotel. We had an issue when we arrived but it was fastly solved by Aleksander. He was super profesional and we are very grateful with him. We had a great rest and the location was very convient. Just few minutes from the more interesting spots of the city. I can only recommend it.

10

Gian Luca

22 Feb 2025

·

Stayed 4 nights

Wonderful staff, great hotel, nice breakfast, central location yet very quiet. Highly recommended for both business or leisure travel

10

Robert

2 Oct 2025

·

Stayed 6 nights

My 5th or 6th stay there. Lovely refurbished older building. Great location. Dining options. Helpful staff.

10

Lee Craig William

24 Sept 2023

·

Stayed 3 nights

Fantastic hotel! The staff are the most friendly and helpful I've ever had the pleasure of meeting, they were extremely helpful and they also prepared a birthday cake for one of my party. If i ever return to Belgrade i will definitely stay at this hotel again. Location wise it was perfect, right next to Serbian Parliament.

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Location

Central, walkable location near major sights and transport is praised across reviews.

Related guest reviews

8

oskar

3 Jan 2022

·

Stayed 6 nights

this hotel is located next to the parlament. you have to walk at least 15m to the main square and 25 to the fortress. Still it was OK. Staff service is very good! nice, friendly and concern about the guest. I dont give them 5 stars for 2 reasons: cleaning is not so good. we could tell they didnt clean the room very well, actually when we arrived there was garbage from the previous guest still in our trash can. And second, because of the lift. It just fits 2 persons so you could wait a while depending on "traffic". the room was medium size and the bathroom was ok. Its an old building but you can tell they made an effort to have it updated.

10

Mark

17 Jun 2022

·

Stayed 1 night

Excellent customer service from all staff! Fast check in and check out. Great food. Walking distance to main sights.

10

Barbara

8 Jul 2025

·

Stayed 3 nights

Hotel in posizione fantastica, a 15 minuti a piedi dalla fermata del bus A1 da e per l'aeroporto a Piazza Slavija. A 20 minuti di passeggiata al centro della città a Piazza Repubblica, tutto è molto vicino. Negozi, cafè e market vicini. Staff molto gentile, camera bella, ampia e pulita con bollitore e caffè e te'. Consiglio questo hotel e ci tornerei una seconda volta.

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10

Cemre

11 Dec 2022

·

Stayed 3 nights

Big and clean rooms, kind staff, great breakfast. The location is great, you can visit all historical locations by walk.

8

Lars

2 Jan 2023

·

Trevlig personal och bra frukost. Sov gott i sängarna. Bra läge.

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10

FELIPE

20 Mar 2023

·

Stayed 3 nights

Localização perfeita. Staff ótimo!

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10

Gian Luca

22 Feb 2025

·

Stayed 4 nights

Wonderful staff, great hotel, nice breakfast, central location yet very quiet. Highly recommended for both business or leisure travel

10

Petar

8 Aug 2024

·

Stayed 1 night

amazing location

10

Michelle

10 Jul 2022

·

Stayed 3 nights

I stayed here 3 nights with family and everything was very good. The reception staff were all very helpful, the breakfast buffet was delicious, and location was pretty walkable with bus stops also close by.

10

Lee Craig William

24 Sept 2023

·

Stayed 3 nights

Fantastic hotel! The staff are the most friendly and helpful I've ever had the pleasure of meeting, they were extremely helpful and they also prepared a birthday cake for one of my party. If i ever return to Belgrade i will definitely stay at this hotel again. Location wise it was perfect, right next to Serbian Parliament.

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Dining

Breakfast often earns praise for quality and variety, but several guests found the selection limited or average. Some also complimented other food offerings.

Related guest reviews

8

Chris

29 Sept 2025

·

Stayed 1 night

Not a good breakfast. Limited options and not enough fruit. Really no restaurants nearby but good supermarket about 150 metres away. Shopping is about 10 minute walk. Hotel restaurant has difficultly with food quality and serving in English.

6

Semyon

23 Sept 2025

·

Stayed 3 nights

Room clean but a bit small and pricey. Staff:some friendly and some not. Breakfast is good but not excellent. Disliked elevator: only one (for 7 floors) and capacity for 2 persons. You may spend a lot of time waiting for.

10

Cemre

11 Dec 2022

·

Stayed 3 nights

Big and clean rooms, kind staff, great breakfast. The location is great, you can visit all historical locations by walk.

6

Paul

25 Apr 2023

·

Stayed 3 nights

1) NOISY - Although I had a nice room, there was no fan or AC working in the hotel (something about the city does not allow them to turn on until April) so that required that I keep my window at night open so as not to suffocate. Unfortunately, VERY LOUD street. 2) Breakfast is thoroughly uninspired and meager and 3) lack of bottled water avail in the evenings and the mini-bar came with just two cans of soda and a tiny bottle of water that was never replaced.

10

Elisa

9 Dec 2022

·

Stayed 1 night

Posizione davvero ottima, hotel con camere dallo stile classico, abbastanza comode, pulite, con cassaforte e macchina da caffè, wifi veloce, bagno con doccia e buoni prodotti di cortesia. Personale molto gentile, ottima e davvero ricca la colazione.

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10

Rosze

16 Dec 2024

·

Stayed 12 nights

This property is amazing and the staff is second to none. Alexandra, Jovana, Yalena and Alexander really made my two week stay absolutely exceptional. It was my second time here and will be sure to book again! Btw, great food and breakfast deals too! Keep up the great work !

10

Gian Luca

22 Feb 2025

·

Stayed 4 nights

Wonderful staff, great hotel, nice breakfast, central location yet very quiet. Highly recommended for both business or leisure travel

10

STEFANO

5 Nov 2025

·

Stayed 2 nights

Menu della colazione ricco con molt varietà

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10

Michelle

10 Jul 2022

·

Stayed 3 nights

I stayed here 3 nights with family and everything was very good. The reception staff were all very helpful, the breakfast buffet was delicious, and location was pretty walkable with bus stops also close by.

10

Marco

18 Apr 2022

·

Stayed 3 nights

Location was perfect. Not so much choice at the breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $124	5	6 $367	7 $323	8 $349	9 $209	10 $143
11 $198	12 $136	13 $152	14 $142	15 $144	16 $121	17 $123
18 $109	19 $129	20 $134	21 $148	22 $136	23 $125	24 $169
25 $107	26 $120	27 $120	28 $120	29 $167	30 $129	31 $122

Su	Mo	Tu	We	Th	Fr	Sa
1 $103	2 $104	3 $103	4 $110	5 $150	6 $123	7 $117
8 $119	9 $106	10 $110	11 $113	12 $139	13 $164	14 $120
15 $106	16 $104	17 $115	18 $119	19 $110	20 $110	21 $108
22 $100	23 $106	24 $112	25 $110	26 $108	27 $120	28 $109
29 $106	30 $103

Mercure Belgrade Excelsior

Prices for Mercure Belgrade Excelsior

Monthly average prices

About this property

Location

Room options

Superior Room, 1 Double Bed

Superior Twin Room, 2 Twin Beds

Privilege, Double Room, 1 Double Bed

Standard Single Room

Guest reviews of Mercure Belgrade Excelsior

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Mercure Belgrade Excelsior

Prices for upcoming dates