Is parking available at the property?

Free valet parking is available on-site. Self-parking is also offered for free.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee of approximately EUR 27 for adults and EUR 15 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in time is from 3:00 PM, and check-out time is until 12:30 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of EUR 60 per person (one-way) and EUR 30 for children aged 2 to 12 years. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities, including a limited wheelchair-accessible registration desk, concierge desk, fitness center, lounge, meeting spaces, and on-site restaurant. Elevator access is also available.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Casablanca, within a 5-minute drive of Hassan II Mosque and Complex Cultural Sidi Belyout. It is 0.4 miles from Central Market of Casablanca and 5.6 miles from Ain Diab Beach.

What are the policies for guests staying with children?

Children are allowed at the property, and children under 12 years of age do not incur the city tax.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 60 per night, subject to availability. Advance request or confirmation is required.

DoubleTree by Hilton Casablanca City Centre

What guests think

At DoubleTree by Hilton Casablanca City Centre, reviewers frequently praise friendly staff, spacious rooms, and a central location, while recurring downsides include occasional maintenance and housekeeping delays, mixed dining experiences, and isolated complaints about policies or service responsiveness.

Several comments highlight an attractive lobby and the practicality of guarded parking. Cleanliness feedback is mostly positive, with a few reports of an outdated smell or one off linen concerns. Expect a generally comfortable city hotel with occasional operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews highlight an attractive, spacious lobby and guarded parking.

Related guest reviews

10

Kader

11 Jan 2026

·

Stayed 2 nights

Staff was friendly and helpful. Clean and spacious room, nice lobby.

8

Zakariae

27 Feb 2024

·

Stayed 1 night

Albergo di ottimo livello, personale simpatico, meno alla reception (non hanno mai i sodi da rendere). Di giorno spesso ci sono problemi di parcheggio

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10

muhanad

5 Oct 2024

·

Stayed 3 nights

Pro: large rooms, safe inside, frig was good, large lobby and wide hallways, felt very nice, whatever you request gets delivered in 5 minutes, wry mice staff Cons: not enough garbage cans ( may need larger ones), no exhaust fan in the toilet area!!! Very embarrassing!!, need more cloth hangers

10

Mehmet Taylan

19 Jan 2026

·

Stayed 1 night

Temiz geniş oda.Banyosu da aynı şekilde güzeldi.Belki bize denk geldi tek sorun klima maalesef ısıtmadı ancak onu da odaya elektrikli ısıtıcı yollayarak çözdüler.Personel yardımsever idi.Araç ile geliyorsanız otopark sorunu yok.

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8

Samira

19 Oct 2025

·

Stayed 1 night

Oh space, nice location and great reception area.

8

Norair

15 Nov 2025

·

Stayed 4 nights

First floor, reception area is clean and beautiful, can't say the same about the room, outdated and smelly. Service was great.

10

Mohammadi

5 Sept 2025

·

Stayed 1 night

Freundliches Personal, sehr gutes Frühstück, bewachter Parkplatz

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10

Oday

20 Jun 2024

·

Stayed 1 night

Great facility and has all you need for your stay.

8

Mordechai

4 Aug 2024

·

Stayed 1 night

The front desk was great the room was nice, it is a large hotel, the parking is guarded 24/7 so I felt safe parking the car

8

KHALID

15 Apr 2025

·

Stayed 2 nights

Toujours un plaisir de venir séjourner dans le Grand Mogador. Excellemment bien situé, un parking large et surveillé, un petit déjeune copieux et diversifié. Un petit bémol qui pourrait freiner certaines personnes : la qualité du wifi qui est vraiment médiocre.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mostly praised in rooms and public areas, with a few reports of an outdated smell, leftover items, or a linen issue.

Related guest reviews

10

Kader

11 Jan 2026

·

Stayed 2 nights

Staff was friendly and helpful. Clean and spacious room, nice lobby.

10

Mehmet Taylan

19 Jan 2026

·

Stayed 1 night

Temiz geniş oda.Banyosu da aynı şekilde güzeldi.Belki bize denk geldi tek sorun klima maalesef ısıtmadı ancak onu da odaya elektrikli ısıtıcı yollayarak çözdüler.Personel yardımsever idi.Araç ile geliyorsanız otopark sorunu yok.

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8

Norair

15 Nov 2025

·

Stayed 4 nights

First floor, reception area is clean and beautiful, can't say the same about the room, outdated and smelly. Service was great.

10

SEAN

10 Oct 2025

·

Stayed 3 nights

The highly professional staff whom provided wonderful hospitality. The dinning buffet is pricy but worth the experience. My room was spacious, luxurious, comfortable, quiet, and very clean. The Breakfast and Dinner buffet team (Mouna and others) made me feel like royalty each day. I cannot express enough how welcome I was way made to feel, from the front desk agents, to Saad/Hamid the concierge, and the dinning room team. This Hilton property has become my first choice in Casablanca.

6

Peer

5 Nov 2024

·

Stayed 4 nights

The Hotel is actually good, but the service was not that great. Beside that my room wasn't really ready at the beginning, such as missing towels, a empty mini bar and leftover from the guest before. The receptionist where friendly and always helpful. The only negative point is that the breakfast with 26euro is to expensive. I mean to be honest, its Morocco and not New york. If its would be 16euro, would be acceptable.

2

Adel

19 Mar 2023

·

Stayed 1 night

Hotel was nice paid for the Grand Hotel and got a room in the Marina next door Room was not bad except for the bloody sheets! Requested a wake up call for 09:00 am but was surprised to get a 06:00 am. The night auditor (Hassan?) refused to admit any wrong doing and insisted we asked for a 0600 wake-up call. When asked to speak to a Manager at checkout I was told he was in a meeting!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often described as large and comfortable, with some city views. A few guests report maintenance or design issues such as weak or nonworking air conditioning, a missing bathroom exhaust fan, or occasional TV or bed problems.

Related guest reviews

10

Kader

11 Jan 2026

·

Stayed 2 nights

Staff was friendly and helpful. Clean and spacious room, nice lobby.

8

Sandra

5 Jan 2024

·

Stayed 1 night

The room was nice, big, and comfortable. The breakfast is not that great.

10

Joel

30 Aug 2025

·

Stayed 1 night

The room was very nice and big. It’s too bad the bathroom didn’t have a fan.

10

Mehmet Taylan

19 Jan 2026

·

Stayed 1 night

Temiz geniş oda.Banyosu da aynı şekilde güzeldi.Belki bize denk geldi tek sorun klima maalesef ısıtmadı ancak onu da odaya elektrikli ısıtıcı yollayarak çözdüler.Personel yardımsever idi.Araç ile geliyorsanız otopark sorunu yok.

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10

Alexandra

11 Jul 2024

·

Stayed 1 night

Amazing customer service, delicious food, and a large beautiful room with a great view of the city. Wish I could have stayed longer. Looking forward to next time.

8

Norair

15 Nov 2025

·

Stayed 4 nights

First floor, reception area is clean and beautiful, can't say the same about the room, outdated and smelly. Service was great.

10

SEAN

10 Oct 2025

·

Stayed 3 nights

The highly professional staff whom provided wonderful hospitality. The dinning buffet is pricy but worth the experience. My room was spacious, luxurious, comfortable, quiet, and very clean. The Breakfast and Dinner buffet team (Mouna and others) made me feel like royalty each day. I cannot express enough how welcome I was way made to feel, from the front desk agents, to Saad/Hamid the concierge, and the dinning room team. This Hilton property has become my first choice in Casablanca.

4

Abdullah

4 Oct 2023

·

Stayed 1 night

nice room bad bed, bad check in bad check out. the want to charge me for check out at 1:35 PM

8

Slobodan

23 Nov 2025

·

Stayed 3 nights

Staff was friendly and helpful. Room and bathroom were spacious.

2

Maria Audrie

28 Feb 2026

·

Stayed 1 night

When we arrived in Casablanca- we went to the hotel’s restaurant at 12:30 PM and told them that we had a tour at 1:30 PM and asked if the food would be ready right away and was asked for the food at 1:00 and was told the the food is ready. It was already 1:15 PM (45 mins of waiting) and no food came so we decided to cancel our order. Then they told us food is being drizzled now. We told them they shouldn’t expect us to eat the food in 5 mins for us not to be late for our tour. On our first night- the air conditioner was not working and we informed the receptionist about it. While we were out the following day- - they sent a portable heater to our room (looked like they wanted the room to be get hotter). When we came back that afternoon- the room was still hot. They told us to give the air conditioner an hour and it should be fine. In the meantime- they sent a technician with another heater. We told the technician that we need an air conditioner and not another heater. Finally they transferred us to another room on our second night where the air conditioner was working. However the TV was not working. We had to call the receptionist twice before they senta technician. On our third day - we left for our tour and came back at 3:00 PM with our room not done- bed sheets have not be changed and dirty towels still on the floor. Again we had to call the receptionist twice before the lady came to clean our room. Funny that the lady asked us to give her a good review in google.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, attentive, and proactive, especially concierge and dining teams. However, several reviews cite inconsistent service and operations, including slow responses, booking or billing and check out issues, and occasional errors like incorrect wake up calls.

Related guest reviews

4

Takuya

15 May 2025

·

Stayed 4 nights

hotel couldn't find my reservation through Expedia. each individual is good kind but service level is poor.

10

Jennifer

23 May 2025

·

Stayed 1 night

I arrived with no plans and was thrilled to meet the team who did everything to make sure that everything i hoped for, happened and well! From Ramses who met me at the car to Sara and others at the front desk and Ismael, the concierge, EVERYONE was wonderful. I truly felt like the goal was to make my stay as unforgettable as possible. Ismael was able to help with transportation and my next hotel and little things like finding a charger. He is GREAT at his job, both kind and generous with his time. Yusef was the driver to Marrakesh and he was fantastic too, super accessible and responsive. He really went out of his way to make sure i saw what i wanted. My room was great, the hotel is beautiful and with the incredible service, I would HIGHLY recommend a stay at the Grand Mogador in Casablanca.

10

Kader

11 Jan 2026

·

Stayed 2 nights

Staff was friendly and helpful. Clean and spacious room, nice lobby.

10

Roxana

21 Jan 2026

·

Stayed 2 nights

Great service from the moment we landed we got picked up and the hotel concierge was really nice. The room was great. Overall I recommend ppl stay here

2

Mohamed

21 Dec 2024

·

Stayed 1 night

The elevator breaks down, we ask for towels, and it takes over an hour to get them; we have to make multiple calls to get one answered. mismanaged hotel, we will not stay again and we'll not recommend it.

10

SEAN

10 Oct 2025

·

Stayed 3 nights

The highly professional staff whom provided wonderful hospitality. The dinning buffet is pricy but worth the experience. My room was spacious, luxurious, comfortable, quiet, and very clean. The Breakfast and Dinner buffet team (Mouna and others) made me feel like royalty each day. I cannot express enough how welcome I was way made to feel, from the front desk agents, to Saad/Hamid the concierge, and the dinning room team. This Hilton property has become my first choice in Casablanca.

4

Abdullah

4 Oct 2023

·

Stayed 1 night

nice room bad bed, bad check in bad check out. the want to charge me for check out at 1:35 PM

10

Mohammadi

5 Sept 2025

·

Stayed 1 night

Freundliches Personal, sehr gutes Frühstück, bewachter Parkplatz

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2

Adel

19 Mar 2023

·

Stayed 1 night

Hotel was nice paid for the Grand Hotel and got a room in the Marina next door Room was not bad except for the bloody sheets! Requested a wake up call for 09:00 am but was surprised to get a 06:00 am. The night auditor (Hassan?) refused to admit any wrong doing and insisted we asked for a 0600 wake-up call. When asked to speak to a Manager at checkout I was told he was in a meeting!

2

Maria Audrie

28 Feb 2026

·

Stayed 1 night

When we arrived in Casablanca- we went to the hotel’s restaurant at 12:30 PM and told them that we had a tour at 1:30 PM and asked if the food would be ready right away and was asked for the food at 1:00 and was told the the food is ready. It was already 1:15 PM (45 mins of waiting) and no food came so we decided to cancel our order. Then they told us food is being drizzled now. We told them they shouldn’t expect us to eat the food in 5 mins for us not to be late for our tour. On our first night- the air conditioner was not working and we informed the receptionist about it. While we were out the following day- - they sent a portable heater to our room (looked like they wanted the room to be get hotter). When we came back that afternoon- the room was still hot. They told us to give the air conditioner an hour and it should be fine. In the meantime- they sent a technician with another heater. We told the technician that we need an air conditioner and not another heater. Finally they transferred us to another room on our second night where the air conditioner was working. However the TV was not working. We had to call the receptionist twice before they senta technician. On our third day - we left for our tour and came back at 3:00 PM with our room not done- bed sheets have not be changed and dirty towels still on the floor. Again we had to call the receptionist twice before the lady came to clean our room. Funny that the lady asked us to give her a good review in google.

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AI-generated summary based on recent guest reviews

Location

Guests often describe the location as central and convenient for exploring Casablanca.

Related guest reviews

8

Samira

19 Oct 2025

·

Stayed 1 night

Oh space, nice location and great reception area.

10

KHALID

24 Apr 2024

·

Stayed 1 night

Grand Mogador City Center in Casablanca was a delightful surprise during my short stay. The hotel's elegant ambiance, impeccable service, and luxurious amenities made for a truly memorable experience. The room was spacious, beautifully furnished, and offered stunning views of the city. The staff were attentive and went above and beyond to ensure my comfort. The central location made it convenient to explore the city's attractions. Overall, Grand Mogador City Center exceeded my expectations, and I would highly recommend it to anyone visiting Casablanca.

8

KHALID

15 Apr 2025

·

Stayed 2 nights

Toujours un plaisir de venir séjourner dans le Grand Mogador. Excellemment bien situé, un parking large et surveillé, un petit déjeune copieux et diversifié. Un petit bémol qui pourrait freiner certaines personnes : la qualité du wifi qui est vraiment médiocre.

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10

Fiorella

3 Feb 2024

·

Stayed 3 nights

There was no area to socialize with other guests for coffee etc. It was centrally located

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AI-generated summary based on recent guest reviews

Dining

Breakfast and buffets receive both praise and criticism: several guests enjoyed the variety and taste, while others found quality average or prices high. One review reported very slow restaurant service at lunch.

Related guest reviews

8

Sandra

5 Jan 2024

·

Stayed 1 night

The room was nice, big, and comfortable. The breakfast is not that great.

10

Alexandra

11 Jul 2024

·

Stayed 1 night

Amazing customer service, delicious food, and a large beautiful room with a great view of the city. Wish I could have stayed longer. Looking forward to next time.

10

SEAN

10 Oct 2025

·

Stayed 3 nights

The highly professional staff whom provided wonderful hospitality. The dinning buffet is pricy but worth the experience. My room was spacious, luxurious, comfortable, quiet, and very clean. The Breakfast and Dinner buffet team (Mouna and others) made me feel like royalty each day. I cannot express enough how welcome I was way made to feel, from the front desk agents, to Saad/Hamid the concierge, and the dinning room team. This Hilton property has become my first choice in Casablanca.

10

Mohammadi

5 Sept 2025

·

Stayed 1 night

Freundliches Personal, sehr gutes Frühstück, bewachter Parkplatz

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6

Peer

5 Nov 2024

·

Stayed 4 nights

The Hotel is actually good, but the service was not that great. Beside that my room wasn't really ready at the beginning, such as missing towels, a empty mini bar and leftover from the guest before. The receptionist where friendly and always helpful. The only negative point is that the breakfast with 26euro is to expensive. I mean to be honest, its Morocco and not New york. If its would be 16euro, would be acceptable.

2

Maria Audrie

28 Feb 2026

·

Stayed 1 night

When we arrived in Casablanca- we went to the hotel’s restaurant at 12:30 PM and told them that we had a tour at 1:30 PM and asked if the food would be ready right away and was asked for the food at 1:00 and was told the the food is ready. It was already 1:15 PM (45 mins of waiting) and no food came so we decided to cancel our order. Then they told us food is being drizzled now. We told them they shouldn’t expect us to eat the food in 5 mins for us not to be late for our tour. On our first night- the air conditioner was not working and we informed the receptionist about it. While we were out the following day- - they sent a portable heater to our room (looked like they wanted the room to be get hotter). When we came back that afternoon- the room was still hot. They told us to give the air conditioner an hour and it should be fine. In the meantime- they sent a technician with another heater. We told the technician that we need an air conditioner and not another heater. Finally they transferred us to another room on our second night where the air conditioner was working. However the TV was not working. We had to call the receptionist twice before they senta technician. On our third day - we left for our tour and came back at 3:00 PM with our room not done- bed sheets have not be changed and dirty towels still on the floor. Again we had to call the receptionist twice before the lady came to clean our room. Funny that the lady asked us to give her a good review in google.

8

KHALID

15 Apr 2025

·

Stayed 2 nights

Toujours un plaisir de venir séjourner dans le Grand Mogador. Excellemment bien situé, un parking large et surveillé, un petit déjeune copieux et diversifié. Un petit bémol qui pourrait freiner certaines personnes : la qualité du wifi qui est vraiment médiocre.

Translate

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $162	12 $162	13 $162	14 $139	15 $131	16 $131	17 $131
18 $131	19 $131	20 $139	21 $139	22 $131	23 $131	24 $131
25 $131	26 $131	27 $139	28 $139	29 $131	30 $131	31 $131

Su	Mo	Tu	We	Th	Fr	Sa
1 $131	2 $131	3 $139	4 $139	5 $131	6 $131	7 $131
8 $131	9 $131	10 $139	11 $144	12 $131	13 $131	14 $131
15 $131	16 $141	17 $139	18 $139	19 $131	20 $127	21 $131
22 $137	23 $131	24 $145	25 $145	26 $127	27 $136	28 $128
29 $131	30 $127

DoubleTree by Hilton Casablanca City Centre

About this property

Location

Room options

Family Room, 1 King Bed, Connecting Rooms

Deluxe Room, 1 King Bed

Suite, 1 King Bed

Deluxe Suite, 1 King Bed, Bay View

Royal Suite, 1 King Bed

Premium Room, 1 King Bed

Room, 2 Twin Beds

Premium Room, 2 Twin Beds

Deluxe Suite, 1 King Bed

Presidential Suite, 1 King Bed

Guest reviews of DoubleTree by Hilton Casablanca City Centre

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Casablanca City Centre

Prices for upcoming dates