Azoris Royal Garden – Leisure & Conference Hotel
US$148
/ night
Avg. for October
Prices for Azoris Royal Garden – Leisure & Conference Hotel
Select dates to see prices and availability
US$148
/ night
Avg. for October
Monthly average prices
Nightly prices at Azoris Royal Garden – Leisure & Conference Hotel average US$87 in the cheapest month (February) and US$250 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$91 |
| February | US$87 |
| March | US$95 |
| April | US$141 |
| May | US$182 |
| June | US$211 |
| July | US$212 |
| August | US$250 |
| September | US$214 |
| October | US$148 |
| November | US$103 |
| December | US$90 |
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Oct · US$148
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Most expensive: August (~US$250)
Cheapest: February (~US$87)
About this property
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet ...
Amenities
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Business amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Dining
Grab a bite to eat at the KOI Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Rooms
Make yourself at home in one of the 193 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Location
With a stay at Azoris Royal Garden, you'll be centrally located in Ponta Delgada, a short 9-minute walk from Carlos Machado Museum and 11 minutes by foot from College Jesuit Church. This family-friendly hotel is 0.6 mi (1 km) from Jardim Jose do Canto and 1 mi (1.6 km) from Ponta Delgada City Gates.
What's nearby
University of the Azores(0.1 Miles)
Mercado da Graça(0.4 Miles)
Teatro Micaelense(0.5 Miles)
Carlos Machado Museum(0.5 Miles)
College Jesuit Church(0.6 Miles)
Portas do Mar(0.6 Miles)
Ponta Delgada Marina(0.6 Miles)
Jardim Jose do Canto(0.6 Miles)
Igreja Matriz de São Sebastião(0.7 Miles)
Ponta Delgada City Gates(0.7 Miles)
Ponta Delgada City Hall(0.8 Miles)
Bell Tower(0.8 Miles)
Sinagoga Sahar Hassamain(0.8 Miles)
Parque Atlântico(0.8 Miles)
Azorean Pineapple Plantation(0.8 Miles)
The preferred airport for Azoris Royal Garden is Joao Paulo II Airport (PDL)(4.7 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Location
Rua de Lisboa, São José, Ponta Delgada, Portugal
University of the Azores (0.1 Miles)
Mercado da Graça (0.4 Miles)
Teatro Micaelense (0.5 Miles)
Carlos Machado Museum (0.5 Miles)
College Jesuit Church (0.6 Miles)
Portas do Mar (0.6 Miles)
Room options
7
Executive Twin Room
Room details
2 Single Beds
Sleeps 2
269 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
10
Suite
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
753 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
12
Royal Suite
Room details
1 Extra-Large Double Bed
and 2 Single Beds
Sleeps 4
1420 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Separate Living Room
7
Family Room
Room details
3× Single Beds
Sleeps 3
431 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
7
Executive Double Room
Room details
1 Double Bed
Sleeps 2
269 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
7
Classic Twin Room (Zen View)
Room details
2 Single Beds
Sleeps 2
269 ft²
BalconyAir ConditioningWi-Fi (Free)Bathtub
8
Classic Double Room
Room details
1 Double Bed
Sleeps 2
213 ft²
Air ConditioningWi-Fi (Free)Bathtub
9
Family Suite
Room details
1 Extra-Large Double Bed
and 2 Single Beds
Sleeps 4
753 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
Guest reviews of Azoris Royal Garden – Leisure & Conference Hotel
8.9
Fabulous
Based on 2,803 verified reviews
Who stays here?
Business
7%
Couple
52%
Family
24%
Group
13%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Azoris Royal Garden – Leisure & Conference Hotel, travellers highlight a convenient location near the airport and city center, generous breakfast, and generally friendly service, with some feedback that parts of the property feel dated.
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What guests think
At Azoris Royal Garden – Leisure & Conference Hotel, travellers highlight a convenient location near the airport and city center, generous breakfast, and generally friendly service, with some feedback that parts of the property feel dated.
Rooms are typically spacious and comfortable with balconies or garden views, though several guests noted noisy courtyard or aircraft exposure and intermittent air-conditioning problems. Facilities include indoor and outdoor pools, a spa area, gym, and parking, but swim caps are required and sauna or hot tub temperatures and uptime were inconsistent. Restaurant and bar options, including room service, drew mixed feedback on quality, value, and availability. Expect a convenient, resort-style base with good amenities and a few quirks.
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AI-generated summary based on recent guest reviews
Facilities
Indoor and outdoor pools, a spa with sauna/steam, a gym, gardens, and on-site parking (sometimes paid) are highlights. Multiple guests mention a swim-cap requirement and inconsistent heat or uptime for the sauna and hot tub, and a few areas look dated.
Related guest reviews
10
Tammy
26 Apr 2023
·
Stayed 2 nights
The inside was updated and nicer than expected. Bring a bathing cap or buy one there for 3€. They require it
The inside was updated and nicer than expected. Bring a bathing cap or buy one there for 3€. They require it
8
Ricky
28 Dec 2025
·
Stayed 4 nights
Samlet set et rigtigt dejligt ophold. Og stort cadeau til personalet for at reagere på min anmedelse af hvordan indtjekningen var gået. Jeg nævnte nogle ting jeg godt kunne have ønsket, såsom en elkedel og dobbelt topmadras. Og kort efter ringede receptionen og fik mine ønsker opfyldt. :) Fint værelse med en stor seng, og en lille altan. Aircondition var en smule støjende. Morgenmads buffeten var god og varieret. Vi prøvede deres bar, hvor vi spiste en enkelt gang og fik Royal Burger og Philly steak sandwich, som desværre var under niveau for et 4 stjernet hotel. Men til gengæld laver de rigtig gode cocktails. Pool, spa og de andre faciliteter var også fine. Men vi stiller os lidt undrede over badehætte påbuddet, da de fleste gæster åbenbart var ligeglade. Vi havde nogle fra et andet Spa hotel vi brugte. Personalet virkede lidt mutte. De måtte gerne smile noget mere :)
Samlet set et rigtigt dejligt ophold. Og stort cadeau til personalet for at reagere på min anmedelse af hvordan indtjekningen var gået. Jeg nævnte nogle ting jeg godt kunne have ønsket, såsom en elkedel og dobbelt topmadras. Og kort efter ringede receptionen og fik mine ønsker opfyldt. :) Fint værelse med en stor seng, og en lille altan. Aircondition var en smule støjende. Morgenmads buffeten var god og varieret. Vi prøvede deres bar, hvor vi spiste en enkelt gang og fik Royal Burger og Philly steak sandwich, som desværre var under niveau for et 4 stjernet hotel. Men til gengæld laver de rigtig gode cocktails. Pool, spa og de andre faciliteter var også fine. Men vi stiller os lidt undrede over badehætte påbuddet, da de fleste gæster åbenbart var ligeglade. Vi havde nogle fra et andet Spa hotel vi brugte. Personalet virkede lidt mutte. De måtte gerne smile noget mere :)
10
Vygandas
2 Oct 2025
·
Stayed 4 nights
Spa was nice, but not hot enough.
Spa was nice, but not hot enough.
10
Timothy
7 May 2025
·
Stayed 1 night
Great location and property was spotless. Enjoyed using the indoor facility such as Turkish bath, sauna and indoor pool
Great location and property was spotless. Enjoyed using the indoor facility such as Turkish bath, sauna and indoor pool
6
Camille
17 Jul 2025
·
Stayed 1 night
No early check-in. Upgrade to vast Suite not really needed for our one-day stay. Intense green flashing light in bedroom for all of night.We were too tired to call reception. Outside pool cold.Jacuzzi next to inside pool tepid but nice. Non-working sauna. Staff tries very hard to please. Hotel is convenient to airport and waterfront, and has covered parking.
No early check-in. Upgrade to vast Suite not really needed for our one-day stay. Intense green flashing light in bedroom for all of night.We were too tired to call reception. Outside pool cold.Jacuzzi next to inside pool tepid but nice. Non-working sauna. Staff tries very hard to please. Hotel is convenient to airport and waterfront, and has covered parking.
8
Marta
8 Oct 2025
·
Stayed 4 nights
Good swimming pool
Good swimming pool
10
Silvia
28 Jul 2025
·
Stayed 7 nights
Camera spaziosa con letto confortevole. Piscina e palestra molto apprezzate.
Camera spaziosa con letto confortevole. Piscina e palestra molto apprezzate.
8
Donald
8 Apr 2025
·
Stayed 4 nights
Generally very good. I would stay again. Steam room and hot tub were only working half the time.
Generally very good. I would stay again. Steam room and hot tub were only working half the time.
8
Lamar
20 Nov 2025
·
Stayed 2 nights
This is a great conference hotel that is conveniently close to the airport. Your choices for activities and fast food outside the hotel are very limited, and the area around the hotel is extremely quiet after sunset. The breakfast buffet is great. The indoor pool requires a shower cap to use. The hotel staff was very welcoming and allowed me to check in very early in the morning for the following night because I arrived on an early flight and they had available space.
This is a great conference hotel that is conveniently close to the airport. Your choices for activities and fast food outside the hotel are very limited, and the area around the hotel is extremely quiet after sunset. The breakfast buffet is great. The indoor pool requires a shower cap to use. The hotel staff was very welcoming and allowed me to check in very early in the morning for the following night because I arrived on an early flight and they had available space.
10
Johanne
8 Jul 2024
·
Stayed 5 nights
We thoroughly enjoyed our 5-night stay at the Azoris Royal Gardens. The facilities are very nice and breakfast is included, which is a definite plus! The buffet has good variety, including different fruit, salad, choice of meats, eggs, cheese, and many types of bread. Juice, tea and coffee as well. We enjoyed using the outdoor pool, which was lovely and the perfect temperature. Plenty of lawn chairs and umbrellas with your choice of sun or shade. There’s also a small garden close by and a tennis court. The hotel is conveniently located to both the airport and the center of town, only a 10 minute drive and 10-15 minute walk, respectively. This was great for us because we didn’t rent a car. My daughter and I felt safe walking back from dinner after dark. The staff was very friendly and helpful, arranging a taxi to the airport very quickly the morning of our early departure. Note: there is a two euro surcharge for early morning rides to the airport (otherwise 10 euros). We would definitely recommend the Azoris Royal Gardens and hope to return soon!
We thoroughly enjoyed our 5-night stay at the Azoris Royal Gardens. The facilities are very nice and breakfast is included, which is a definite plus! The buffet has good variety, including different fruit, salad, choice of meats, eggs, cheese, and many types of bread. Juice, tea and coffee as well. We enjoyed using the outdoor pool, which was lovely and the perfect temperature. Plenty of lawn chairs and umbrellas with your choice of sun or shade. There’s also a small garden close by and a tennis court. The hotel is conveniently located to both the airport and the center of town, only a 10 minute drive and 10-15 minute walk, respectively. This was great for us because we didn’t rent a car. My daughter and I felt safe walking back from dinner after dark. The staff was very friendly and helpful, arranging a taxi to the airport very quickly the morning of our early departure. Note: there is a two euro surcharge for early morning rides to the airport (otherwise 10 euros). We would definitely recommend the Azoris Royal Gardens and hope to return soon!
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms and common areas very clean, but housekeeping consistency varies. Reports include missed details or late service and, in a few cases, cleanliness lapses in rooms or the pool.
Related guest reviews
4
Vanessa
14 Aug 2025
·
Stayed 4 nights
The hotel was conveniently located near shops such as Parque Atlantico Mall and about a 20 minute walk to the shopping boutiques and cafes although a bit far from many restaurants. The popular restaurant O Galego known for their steak is a must-go but it is about a 20 minute car ride. The cool thing is, this hotel is located near the botanical garden with a delicious brunch cafe in the park, which is amazing. The bathroom and floors were not the cleanest and the staff was not friendly at all. At check-in the girl didn't say hi after we did and barely answered our questions. My mom called for room service and they told us no, that we had to go down ourselves, it was only 7pm and all we needed was water. Not a big deal, we did it ourselves. At breakfast the next day, I needed a spoon for my yogurt, so I asked one of the servers and all he did was point to the counter. I thought maybe just a language barrier. My mom on a separate occasion needed a coffee mug because there weren't any on our table, when she asked the server she said "check your table" and rolled her eyes. It was wild. The attitude was consistent throughout. We stayed on the 6th floor and let me tell you, those hallways are creepy. The hotel hallways lights turn off behind you when you're walking to and back to your room. I would definitely choose another hotel in Ponta Delgada.
The hotel was conveniently located near shops such as Parque Atlantico Mall and about a 20 minute walk to the shopping boutiques and cafes although a bit far from many restaurants. The popular restaurant O Galego known for their steak is a must-go but it is about a 20 minute car ride. The cool thing is, this hotel is located near the botanical garden with a delicious brunch cafe in the park, which is amazing. The bathroom and floors were not the cleanest and the staff was not friendly at all. At check-in the girl didn't say hi after we did and barely answered our questions. My mom called for room service and they told us no, that we had to go down ourselves, it was only 7pm and all we needed was water. Not a big deal, we did it ourselves. At breakfast the next day, I needed a spoon for my yogurt, so I asked one of the servers and all he did was point to the counter. I thought maybe just a language barrier. My mom on a separate occasion needed a coffee mug because there weren't any on our table, when she asked the server she said "check your table" and rolled her eyes. It was wild. The attitude was consistent throughout. We stayed on the 6th floor and let me tell you, those hallways are creepy. The hotel hallways lights turn off behind you when you're walking to and back to your room. I would definitely choose another hotel in Ponta Delgada.
4
Nathan
6 Nov 2025
·
Stayed 3 nights
Came on our honeymoon and did not have the experience you would expect from a 4-star hotel with the ratings we read. After moving rooms 3 times due to cleanliness issues (ripped towels, chlorine smells, dirt/debris) we were finally moved into a suite (which was nice, but of course after hours of back and fourth we were anxious and unhappy already). The staff were okay, except for one lady who upgraded us and made a great attempt to make things right. She gave us a bottle of champagne and some snacks to celebrate along with the upgraded room. Although these upgrades and additions were nice, the stress and anxiety caused on our honeymoon right when we landed caused by this hotel really put a damper on the beginning of our trip. Breakfast buffet was the best on the island as far as hotels we stayed at. 5-stars to that! The amenities (pool, hot tub etc.) were by the THE WORST. The pool smelled and we never went in once. Really dirty. Overall would not come back and would not recommend staying here.
Came on our honeymoon and did not have the experience you would expect from a 4-star hotel with the ratings we read. After moving rooms 3 times due to cleanliness issues (ripped towels, chlorine smells, dirt/debris) we were finally moved into a suite (which was nice, but of course after hours of back and fourth we were anxious and unhappy already). The staff were okay, except for one lady who upgraded us and made a great attempt to make things right. She gave us a bottle of champagne and some snacks to celebrate along with the upgraded room. Although these upgrades and additions were nice, the stress and anxiety caused on our honeymoon right when we landed caused by this hotel really put a damper on the beginning of our trip. Breakfast buffet was the best on the island as far as hotels we stayed at. 5-stars to that! The amenities (pool, hot tub etc.) were by the THE WORST. The pool smelled and we never went in once. Really dirty. Overall would not come back and would not recommend staying here.
10
Marisa
2 Jan 2026
·
Stayed 10 nights
O quarto confortável, amplo e muito limpo. Equipe muito gentil. Pequeno almoço muito bem servido com grande variedades deliciosas. Ótima localização. Lounge e bar excelente o serviço.
O quarto confortável, amplo e muito limpo. Equipe muito gentil. Pequeno almoço muito bem servido com grande variedades deliciosas. Ótima localização. Lounge e bar excelente o serviço.
8
Heribert
10 Jul 2024
·
Stayed 6 nights
Good stay. Overall very good. The only thing wrong was the balcony did not get cleaned at all during the stay.
Good stay. Overall very good. The only thing wrong was the balcony did not get cleaned at all during the stay.
8
Bastien
6 Sept 2025
·
Stayed 4 nights
+ Zentrale Lage, aber ruhig (zumindest für die Zimmer mit „Zen View“ + Gutes Frühstück inkl., aber besser früh zu kommen, da das Restaurant schnell voll und laut wird. + Parkhaus vorhanden(9 Eur/Nacht) + Leicht mit dem Auto oder zu Fuss erreichbar - Einige Bereiche müssten renoviert werden - Das Personal wirkt nicht besonders motiviert - Sauberkeit des Zimmers (Haar auf dem Nachttisch am ersten Abend)
+ Zentrale Lage, aber ruhig (zumindest für die Zimmer mit „Zen View“ + Gutes Frühstück inkl., aber besser früh zu kommen, da das Restaurant schnell voll und laut wird. + Parkhaus vorhanden(9 Eur/Nacht) + Leicht mit dem Auto oder zu Fuss erreichbar - Einige Bereiche müssten renoviert werden - Das Personal wirkt nicht besonders motiviert - Sauberkeit des Zimmers (Haar auf dem Nachttisch am ersten Abend)
8
Inna
26 Oct 2024
·
Stayed 5 nights
Was a good hotel, not exceptional, breakfast was ok, same every day. Staff made mistake when charging our cc, fixed, but didn’t want to recharge with less rate conversion. Convenient location, room was clean.
Was a good hotel, not exceptional, breakfast was ok, same every day. Staff made mistake when charging our cc, fixed, but didn’t want to recharge with less rate conversion. Convenient location, room was clean.
10
Achoura
15 Aug 2023
·
Stayed 5 nights
La habitación era amplia y limpia. Las instalaciones comunes del hotel y el desayuno estaban fenomenal.
La habitación era amplia y limpia. Las instalaciones comunes del hotel y el desayuno estaban fenomenal.
10
Valérie
20 Apr 2024
·
Stayed 10 nights
Very well situated and easy to access from airport and elsewhere. The Garden is simply amazing with breathtaking bird parades in the morning and evening. The food is of high quality especially the jams made by the chef. The gym is large and outdoor pool superb. A little bit more cleaning of windows and room bathtub would make it simply exceptional.
Very well situated and easy to access from airport and elsewhere. The Garden is simply amazing with breathtaking bird parades in the morning and evening. The food is of high quality especially the jams made by the chef. The gym is large and outdoor pool superb. A little bit more cleaning of windows and room bathtub would make it simply exceptional.
8
Mariia
12 Jan 2025
·
Stayed 10 nights
Overall I’ve got a pleasant experience, but there are a couple of points to highlight: 1. The pool needs renovation, it’s also too small to accommodate all guests 2. As soon as there are more people at breakfast, the personnel cannot keep up anymore 3. You have to remind the cleaning staff to make up your room, otherwise their service is very random
Overall I’ve got a pleasant experience, but there are a couple of points to highlight: 1. The pool needs renovation, it’s also too small to accommodate all guests 2. As soon as there are more people at breakfast, the personnel cannot keep up anymore 3. You have to remind the cleaning staff to make up your room, otherwise their service is very random
10
Nicole
5 Jul 2025
·
Stayed 4 nights
Awesome place so clean and fresh
Awesome place so clean and fresh
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable with modern interiors, balconies, and pleasant garden views. Recurrent drawbacks include occasional air-conditioning faults or noise, courtyard or aircraft noise, some dated or unrenovated spaces, and a few hard mattresses.
Related guest reviews
10
Carole
10 Aug 2024
·
Stayed 5 nights
Adequate rooms but mattresses were very hard and uncomfortable. Service was good and front desk were very helpful with booking reservations and taxis. Nice property and close to town and restaurants and shops. Breakfast was good.
Adequate rooms but mattresses were very hard and uncomfortable. Service was good and front desk were very helpful with booking reservations and taxis. Nice property and close to town and restaurants and shops. Breakfast was good.
8
Linda
8 Oct 2023
·
Stayed 8 nights
It's a lovely hotel in a good location. We booked the executive double room and it was spacious and clean. The bed was very comfortable as were the pillows. The hotel was very clean and we loved the outdoor pool. Staff were helpful and for the most part very friendly. We got excellent service from Miguel at the bar! The only complaint would be the 5 EU per person charge for room service. I don't know any other hotel that does this. We only used it a couple of times for breakfast which arrived stone cold and inedible. Nobody wants to eat cold bacon and eggs. I did complain to the front desk but no effort was made to compensate or refund the charges.
It's a lovely hotel in a good location. We booked the executive double room and it was spacious and clean. The bed was very comfortable as were the pillows. The hotel was very clean and we loved the outdoor pool. Staff were helpful and for the most part very friendly. We got excellent service from Miguel at the bar! The only complaint would be the 5 EU per person charge for room service. I don't know any other hotel that does this. We only used it a couple of times for breakfast which arrived stone cold and inedible. Nobody wants to eat cold bacon and eggs. I did complain to the front desk but no effort was made to compensate or refund the charges.
10
Jowita
18 Nov 2025
·
Stayed 7 nights
Good location, nice and helpful staff, clean, good rooms
Good location, nice and helpful staff, clean, good rooms
8
Nataliya
8 Oct 2025
·
Stayed 3 nights
We had a nice big room, but air conditioning was not working properly or at all. because we were on the first floor we were not able to open windows. We called the front desk 2 times. We had options to move but it was too late in the evening and we were tired, and ended up staying in the room.
We had a nice big room, but air conditioning was not working properly or at all. because we were on the first floor we were not able to open windows. We called the front desk 2 times. We had options to move but it was too late in the evening and we were tired, and ended up staying in the room.
6
Frank
7 Aug 2025
·
Stayed 4 nights
Pros: The hotel was in a great part of town and very accessible by car. The staff was delightful and the morning breakfast was terrific. Con: The entire property is quite dated and the hallways are stifling hot with a ceiling that looks like it is ready for imminent collapse. It is on the approach to the airport and the overhead planes can be quite loud. All in all a nice stay but I was expecting a more upscale experience.
Pros: The hotel was in a great part of town and very accessible by car. The staff was delightful and the morning breakfast was terrific. Con: The entire property is quite dated and the hallways are stifling hot with a ceiling that looks like it is ready for imminent collapse. It is on the approach to the airport and the overhead planes can be quite loud. All in all a nice stay but I was expecting a more upscale experience.
2
Richard
17 Jan 2025
·
Stayed 1 night
For a supposedly high-quality hotel, they do a poor job of keeping noisy guests quiet. On the inner-facing courtyard, which consists of most of the rooms, it was noisy until 3 a.m. every night. Also, the walls are thinner than should be the case in a hotel such as this. I could here everything my neighbors said and did. The pools, steam room and sauna are great. breakfast ia great, bar serves decent food late, general ambiance very good. parking free with premium room or with non-premium only with direct booking, otherwise 9 euros per day. Some noise from airplanes in the morning. If you are noise-sensitive, stay elsewhere.
For a supposedly high-quality hotel, they do a poor job of keeping noisy guests quiet. On the inner-facing courtyard, which consists of most of the rooms, it was noisy until 3 a.m. every night. Also, the walls are thinner than should be the case in a hotel such as this. I could here everything my neighbors said and did. The pools, steam room and sauna are great. breakfast ia great, bar serves decent food late, general ambiance very good. parking free with premium room or with non-premium only with direct booking, otherwise 9 euros per day. Some noise from airplanes in the morning. If you are noise-sensitive, stay elsewhere.
6
Agustin
25 Mar 2024
·
Stayed 5 nights
Facts during our stay: - AC made very loud banging sound in our room and we had to move late in the evening to another room - yoga class which was publicized in the elevator was cancelled without notice. I arranged my plans around this and ended up wasting my morning due to this. - breakfast spread was quite nice and the dining room staffs were friendly and helpful.
Facts during our stay: - AC made very loud banging sound in our room and we had to move late in the evening to another room - yoga class which was publicized in the elevator was cancelled without notice. I arranged my plans around this and ended up wasting my morning due to this. - breakfast spread was quite nice and the dining room staffs were friendly and helpful.
10
earnie
28 Sept 2025
·
Stayed 6 nights
Very nice hotel even a bit dated outside but it’s beautiful interior! Friendly staffs and informative , me and my wife are really happy to stay in Azoris Royal Garden Hotel.
Very nice hotel even a bit dated outside but it’s beautiful interior! Friendly staffs and informative , me and my wife are really happy to stay in Azoris Royal Garden Hotel.
10
Linda
26 Oct 2024
·
Stayed 2 nights
Beautiful hotel. Perfect location with easy walking access to all. The town with restaurants you can walk to as well. The room was clean and had all the amenities we needed. the room has an air conditioning unit. Very nice balcony overlooking the beautiful garden, just outside the room. The lobby and room is Nicely updated and attractive looking. It was a quiet. It had a nice looking pool, jacuzzi, and gym although we didnt use them. The area is safe and the building is quiet as well. The breakfast was delicious and plentiful. The staff was extremely friendly and helpful. Plenty parking spots in the attached covered garage, although its and extra 9 Euros a day. The staff was friendly and helpful. We also left our camera in the room by accident and they said they would mail it to us! What great service! We would definitely stay here again.
Beautiful hotel. Perfect location with easy walking access to all. The town with restaurants you can walk to as well. The room was clean and had all the amenities we needed. the room has an air conditioning unit. Very nice balcony overlooking the beautiful garden, just outside the room. The lobby and room is Nicely updated and attractive looking. It was a quiet. It had a nice looking pool, jacuzzi, and gym although we didnt use them. The area is safe and the building is quiet as well. The breakfast was delicious and plentiful. The staff was extremely friendly and helpful. Plenty parking spots in the attached covered garage, although its and extra 9 Euros a day. The staff was friendly and helpful. We also left our camera in the room by accident and they said they would mail it to us! What great service! We would definitely stay here again.
6
Kirstin
15 Aug 2025
·
Stayed 8 nights
Zentral gelegen, Ort und Restaurants gut erreichbar, gute Parkmöglichkeiten. Frühstück sehr gut. Zimmer oberflächlich sauber. Wir hatten leider kein renoviertes Zimmer. Das Zimmer ging zum Innenhof. Schöne Aussicht auf den angelegten Garten. Leider aber sehr laut (Schall). Abend bis 23:00 sitzen die Gäste draußen und dadurch sehr laut. Morgens um 7:00 werden die Tische gerichtet in einer enormen Lautstärke. Früh aufstehen ist angesagt. Besser man bucht kein Zimmer mit Blick auf den Innenhof.
Zentral gelegen, Ort und Restaurants gut erreichbar, gute Parkmöglichkeiten. Frühstück sehr gut. Zimmer oberflächlich sauber. Wir hatten leider kein renoviertes Zimmer. Das Zimmer ging zum Innenhof. Schöne Aussicht auf den angelegten Garten. Leider aber sehr laut (Schall). Abend bis 23:00 sitzen die Gäste draußen und dadurch sehr laut. Morgens um 7:00 werden die Tische gerichtet in einer enormen Lautstärke. Früh aufstehen ist angesagt. Besser man bucht kein Zimmer mit Blick auf den Innenhof.
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AI-generated summary based on recent guest reviews
Service
Service is often friendly, accommodating, and proactive, with help on early check-ins, special occasions, and logistics. However, several guests reported uneven front-desk attitude or policies and slow or unresolved follow-up on issues.
Related guest reviews
10
Greg
6 Jul 2025
·
Stayed 4 nights
Great support at the front desk. Leandro was so helpful. Michelle and Ricardo at the lounge both made amazing drinks! I may have forgotten my ear pods there and the team looked long and hard for them; they communicated greatly about that issue.
Great support at the front desk. Leandro was so helpful. Michelle and Ricardo at the lounge both made amazing drinks! I may have forgotten my ear pods there and the team looked long and hard for them; they communicated greatly about that issue.
4
Nathan
6 Nov 2025
·
Stayed 3 nights
Came on our honeymoon and did not have the experience you would expect from a 4-star hotel with the ratings we read. After moving rooms 3 times due to cleanliness issues (ripped towels, chlorine smells, dirt/debris) we were finally moved into a suite (which was nice, but of course after hours of back and fourth we were anxious and unhappy already). The staff were okay, except for one lady who upgraded us and made a great attempt to make things right. She gave us a bottle of champagne and some snacks to celebrate along with the upgraded room. Although these upgrades and additions were nice, the stress and anxiety caused on our honeymoon right when we landed caused by this hotel really put a damper on the beginning of our trip. Breakfast buffet was the best on the island as far as hotels we stayed at. 5-stars to that! The amenities (pool, hot tub etc.) were by the THE WORST. The pool smelled and we never went in once. Really dirty. Overall would not come back and would not recommend staying here.
Came on our honeymoon and did not have the experience you would expect from a 4-star hotel with the ratings we read. After moving rooms 3 times due to cleanliness issues (ripped towels, chlorine smells, dirt/debris) we were finally moved into a suite (which was nice, but of course after hours of back and fourth we were anxious and unhappy already). The staff were okay, except for one lady who upgraded us and made a great attempt to make things right. She gave us a bottle of champagne and some snacks to celebrate along with the upgraded room. Although these upgrades and additions were nice, the stress and anxiety caused on our honeymoon right when we landed caused by this hotel really put a damper on the beginning of our trip. Breakfast buffet was the best on the island as far as hotels we stayed at. 5-stars to that! The amenities (pool, hot tub etc.) were by the THE WORST. The pool smelled and we never went in once. Really dirty. Overall would not come back and would not recommend staying here.
8
Shahram
26 Sept 2025
·
Stayed 1 night
I had a 15-hour layover in Ponta Delgado, and decided to book this hotel to rest before taking off the same day. I had booked for one day from my arrival at 6 a.m. until the next day. But my check-out had to be at 7 p.m. on the same day I would check in. Basically, I would use the room for a few hours. Upon my arrival, the young guy at the reception was not accommodating at all. He said that the check-in was at 2 p.m., meaning I had to wait almost 6 hours to check in to then check out at 7 p.m. I was disappointed since it seemed to me that he didn't care at all. Then I asked if I could have breakfast that was included. He said that it was their protocol that the guest must sleep over night in order to have the breakfast included. I didn't really understand his reason, since I was leaving the same day anyway without being able to have breakfast the next day. I decided to wait until he was gone. It was a good decision. When the crew changed, there was an incredible lady who helped me to have breakfast, and she managed to check me in much earlier. This is service that you would expect from the hospitality industry. She was great and went beyond what she might have needed to. A big thanks to her. I enjoyed my stay at this hotel. Nice room and facilities, and great breakfast. The dinner buffet was ok, but only because the options were not necessarily my taste. I could see that other guests were enjoying their meals. I would definitely consider going back to this place.
I had a 15-hour layover in Ponta Delgado, and decided to book this hotel to rest before taking off the same day. I had booked for one day from my arrival at 6 a.m. until the next day. But my check-out had to be at 7 p.m. on the same day I would check in. Basically, I would use the room for a few hours. Upon my arrival, the young guy at the reception was not accommodating at all. He said that the check-in was at 2 p.m., meaning I had to wait almost 6 hours to check in to then check out at 7 p.m. I was disappointed since it seemed to me that he didn't care at all. Then I asked if I could have breakfast that was included. He said that it was their protocol that the guest must sleep over night in order to have the breakfast included. I didn't really understand his reason, since I was leaving the same day anyway without being able to have breakfast the next day. I decided to wait until he was gone. It was a good decision. When the crew changed, there was an incredible lady who helped me to have breakfast, and she managed to check me in much earlier. This is service that you would expect from the hospitality industry. She was great and went beyond what she might have needed to. A big thanks to her. I enjoyed my stay at this hotel. Nice room and facilities, and great breakfast. The dinner buffet was ok, but only because the options were not necessarily my taste. I could see that other guests were enjoying their meals. I would definitely consider going back to this place.
10
Paul
6 Jun 2025
·
Stayed 4 nights
Fantastic stay! It was my wife’s birthday during our stay. I had asked the hotel could they do something to help celebrate & they provided a complimentary cake, which was delicious, & a bottle of sparkling wine in our room. Breakfast was very good as was bar snack at the pool. Shout out to Michelle on the bar brilliant friendly service.
Fantastic stay! It was my wife’s birthday during our stay. I had asked the hotel could they do something to help celebrate & they provided a complimentary cake, which was delicious, & a bottle of sparkling wine in our room. Breakfast was very good as was bar snack at the pool. Shout out to Michelle on the bar brilliant friendly service.
10
Andrea
15 Aug 2023
·
Stayed 4 nights
The staff was friendly and helpful, our bartender Miguel was amazing. The breakfast was also very good. The hotel property was beautiful, and obly a short walk to city center. I would definitely stay at this hotel again!
The staff was friendly and helpful, our bartender Miguel was amazing. The breakfast was also very good. The hotel property was beautiful, and obly a short walk to city center. I would definitely stay at this hotel again!
6
Mikkel
3 Aug 2025
·
Stayed 2 nights
Decent hotel. However, when we wanted help with having our luggage stored for a few hours, while we waited for our plane some days later, they did not allow us to store our luggage. I expect more of similar hotels.
Decent hotel. However, when we wanted help with having our luggage stored for a few hours, while we waited for our plane some days later, they did not allow us to store our luggage. I expect more of similar hotels.
8
Lamar
20 Nov 2025
·
Stayed 2 nights
This is a great conference hotel that is conveniently close to the airport. Your choices for activities and fast food outside the hotel are very limited, and the area around the hotel is extremely quiet after sunset. The breakfast buffet is great. The indoor pool requires a shower cap to use. The hotel staff was very welcoming and allowed me to check in very early in the morning for the following night because I arrived on an early flight and they had available space.
This is a great conference hotel that is conveniently close to the airport. Your choices for activities and fast food outside the hotel are very limited, and the area around the hotel is extremely quiet after sunset. The breakfast buffet is great. The indoor pool requires a shower cap to use. The hotel staff was very welcoming and allowed me to check in very early in the morning for the following night because I arrived on an early flight and they had available space.
10
Jeffrey
15 Oct 2024
·
Stayed 4 nights
The staff were amazing. Very helpful and knowledgeable.
The staff were amazing. Very helpful and knowledgeable.
8
Marie-Helene
20 Oct 2025
·
Stayed 5 nights
Belle chambre. Propre. Personnel de chambre sympathique. Gars du soir à la réception pas super gentil et pas patient. Mais dans l’ensemble j’ai aimé mon séjour.
Belle chambre. Propre. Personnel de chambre sympathique. Gars du soir à la réception pas super gentil et pas patient. Mais dans l’ensemble j’ai aimé mon séjour.
10
Alexander
2 Mar 2025
·
Stayed 2 nights
The staff made the stay incredible! Thank you very much for your kind hospitality!
The staff made the stay incredible! Thank you very much for your kind hospitality!
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AI-generated summary based on recent guest reviews
Location
Convenient for the airport and a 10–15 minute walk to central Ponta Delgada, with easy access to shopping and restaurants. The area is quiet at night, though some aircraft noise is reported.
Related guest reviews
10
Kiara
24 Jan 2025
·
Stayed 15 nights
Great environment next to shopping, restaraunts, site seeing. Great quiet hotel great breakfast, great drinks wonderful staff. Beautiful view from the back 10/10 reccommend
Great environment next to shopping, restaraunts, site seeing. Great quiet hotel great breakfast, great drinks wonderful staff. Beautiful view from the back 10/10 reccommend
8
Bibiana
14 May 2024
·
Stayed 8 nights
Hotel is located in convenient area with many restaurant options. Parking garage is a valuable asset. Breakfast options always the same and not the best quality. Coffee options also limited, no latte or cappuccino available. Beds were very comfortable as well as room overall. Staff not as attentive as other hotels we have stayed at. Very limited gluten free options - only bread which needs to be requested and one time never received. Main bar doesn't open until 5 pm so drinks only available at outdoor pool which is not convenient. Also, no form of entertainment. It was a very busy time with big feast being held and not to have main bar open during the day didn't seem to make any sense. Although we didn't eat dinner at restaurant, we did hear others complain about the quality. Overall, a good value and well situated for exploring downtown. With a few adjustments, could be great.
Hotel is located in convenient area with many restaurant options. Parking garage is a valuable asset. Breakfast options always the same and not the best quality. Coffee options also limited, no latte or cappuccino available. Beds were very comfortable as well as room overall. Staff not as attentive as other hotels we have stayed at. Very limited gluten free options - only bread which needs to be requested and one time never received. Main bar doesn't open until 5 pm so drinks only available at outdoor pool which is not convenient. Also, no form of entertainment. It was a very busy time with big feast being held and not to have main bar open during the day didn't seem to make any sense. Although we didn't eat dinner at restaurant, we did hear others complain about the quality. Overall, a good value and well situated for exploring downtown. With a few adjustments, could be great.
10
Robert
23 Feb 2025
·
Stayed 3 nights
Azoris Royal Garden offered us exactly what we wanted for our visit to the Azores. The rooms were a good size and very comfortable. After a long day touring the swimming pool and hot tub were a welcome sight. We took the Breakfast option and it was excellent. Lots of different foods to chose from and a beautiful dining room. The location was an easy walk to centre of Ponta Delgada and to many good restaurants. The check in and check out was very smooth .
Azoris Royal Garden offered us exactly what we wanted for our visit to the Azores. The rooms were a good size and very comfortable. After a long day touring the swimming pool and hot tub were a welcome sight. We took the Breakfast option and it was excellent. Lots of different foods to chose from and a beautiful dining room. The location was an easy walk to centre of Ponta Delgada and to many good restaurants. The check in and check out was very smooth .
6
Frank
7 Aug 2025
·
Stayed 4 nights
Pros: The hotel was in a great part of town and very accessible by car. The staff was delightful and the morning breakfast was terrific. Con: The entire property is quite dated and the hallways are stifling hot with a ceiling that looks like it is ready for imminent collapse. It is on the approach to the airport and the overhead planes can be quite loud. All in all a nice stay but I was expecting a more upscale experience.
Pros: The hotel was in a great part of town and very accessible by car. The staff was delightful and the morning breakfast was terrific. Con: The entire property is quite dated and the hallways are stifling hot with a ceiling that looks like it is ready for imminent collapse. It is on the approach to the airport and the overhead planes can be quite loud. All in all a nice stay but I was expecting a more upscale experience.
10
Luc De
3 Mar 2023
·
Stayed 5 nights
Het was de 2de keer dat we daar verbleven. Deze keer hadden we een huurwagen en dit hotel heeft een parking wat handig is.
Het was de 2de keer dat we daar verbleven. Deze keer hadden we een huurwagen en dit hotel heeft een parking wat handig is.
8
Lamar
20 Nov 2025
·
Stayed 2 nights
This is a great conference hotel that is conveniently close to the airport. Your choices for activities and fast food outside the hotel are very limited, and the area around the hotel is extremely quiet after sunset. The breakfast buffet is great. The indoor pool requires a shower cap to use. The hotel staff was very welcoming and allowed me to check in very early in the morning for the following night because I arrived on an early flight and they had available space.
This is a great conference hotel that is conveniently close to the airport. Your choices for activities and fast food outside the hotel are very limited, and the area around the hotel is extremely quiet after sunset. The breakfast buffet is great. The indoor pool requires a shower cap to use. The hotel staff was very welcoming and allowed me to check in very early in the morning for the following night because I arrived on an early flight and they had available space.
10
James
17 Sept 2025
·
Stayed 3 nights
Stayed 3 nights. Facilities were clean and located conveniently. Breakfast was very good and much appreciated.
Stayed 3 nights. Facilities were clean and located conveniently. Breakfast was very good and much appreciated.
10
Tracy
3 Sept 2025
·
Stayed 1 night
Perfect location, Close to the airport and walkable to the Ocean strip with lots of dining options close by. Very comfy bed, nice pool area and the breakfast had lots of choices and was very good.
Perfect location, Close to the airport and walkable to the Ocean strip with lots of dining options close by. Very comfy bed, nice pool area and the breakfast had lots of choices and was very good.
10
Linda
26 Oct 2024
·
Stayed 2 nights
Beautiful hotel. Perfect location with easy walking access to all. The town with restaurants you can walk to as well. The room was clean and had all the amenities we needed. the room has an air conditioning unit. Very nice balcony overlooking the beautiful garden, just outside the room. The lobby and room is Nicely updated and attractive looking. It was a quiet. It had a nice looking pool, jacuzzi, and gym although we didnt use them. The area is safe and the building is quiet as well. The breakfast was delicious and plentiful. The staff was extremely friendly and helpful. Plenty parking spots in the attached covered garage, although its and extra 9 Euros a day. The staff was friendly and helpful. We also left our camera in the room by accident and they said they would mail it to us! What great service! We would definitely stay here again.
Beautiful hotel. Perfect location with easy walking access to all. The town with restaurants you can walk to as well. The room was clean and had all the amenities we needed. the room has an air conditioning unit. Very nice balcony overlooking the beautiful garden, just outside the room. The lobby and room is Nicely updated and attractive looking. It was a quiet. It had a nice looking pool, jacuzzi, and gym although we didnt use them. The area is safe and the building is quiet as well. The breakfast was delicious and plentiful. The staff was extremely friendly and helpful. Plenty parking spots in the attached covered garage, although its and extra 9 Euros a day. The staff was friendly and helpful. We also left our camera in the room by accident and they said they would mail it to us! What great service! We would definitely stay here again.
10
Stella
31 Mar 2025
·
Stayed 5 nights
The hotel is located in the outskirts of the city, but it is an easy 15 minute walk. The hotel has parking garage. Good breakfast.
The hotel is located in the outskirts of the city, but it is an easy 15 minute walk. The hotel has parking garage. Good breakfast.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and variety. Restaurant and bar food and room service are mixed, with some finding them average or poor value and others enjoying cocktails or snacks.
Related guest reviews
4
Nathan
6 Nov 2025
·
Stayed 3 nights
Came on our honeymoon and did not have the experience you would expect from a 4-star hotel with the ratings we read. After moving rooms 3 times due to cleanliness issues (ripped towels, chlorine smells, dirt/debris) we were finally moved into a suite (which was nice, but of course after hours of back and fourth we were anxious and unhappy already). The staff were okay, except for one lady who upgraded us and made a great attempt to make things right. She gave us a bottle of champagne and some snacks to celebrate along with the upgraded room. Although these upgrades and additions were nice, the stress and anxiety caused on our honeymoon right when we landed caused by this hotel really put a damper on the beginning of our trip. Breakfast buffet was the best on the island as far as hotels we stayed at. 5-stars to that! The amenities (pool, hot tub etc.) were by the THE WORST. The pool smelled and we never went in once. Really dirty. Overall would not come back and would not recommend staying here.
Came on our honeymoon and did not have the experience you would expect from a 4-star hotel with the ratings we read. After moving rooms 3 times due to cleanliness issues (ripped towels, chlorine smells, dirt/debris) we were finally moved into a suite (which was nice, but of course after hours of back and fourth we were anxious and unhappy already). The staff were okay, except for one lady who upgraded us and made a great attempt to make things right. She gave us a bottle of champagne and some snacks to celebrate along with the upgraded room. Although these upgrades and additions were nice, the stress and anxiety caused on our honeymoon right when we landed caused by this hotel really put a damper on the beginning of our trip. Breakfast buffet was the best on the island as far as hotels we stayed at. 5-stars to that! The amenities (pool, hot tub etc.) were by the THE WORST. The pool smelled and we never went in once. Really dirty. Overall would not come back and would not recommend staying here.
8
Ricky
28 Dec 2025
·
Stayed 4 nights
Samlet set et rigtigt dejligt ophold. Og stort cadeau til personalet for at reagere på min anmedelse af hvordan indtjekningen var gået. Jeg nævnte nogle ting jeg godt kunne have ønsket, såsom en elkedel og dobbelt topmadras. Og kort efter ringede receptionen og fik mine ønsker opfyldt. :) Fint værelse med en stor seng, og en lille altan. Aircondition var en smule støjende. Morgenmads buffeten var god og varieret. Vi prøvede deres bar, hvor vi spiste en enkelt gang og fik Royal Burger og Philly steak sandwich, som desværre var under niveau for et 4 stjernet hotel. Men til gengæld laver de rigtig gode cocktails. Pool, spa og de andre faciliteter var også fine. Men vi stiller os lidt undrede over badehætte påbuddet, da de fleste gæster åbenbart var ligeglade. Vi havde nogle fra et andet Spa hotel vi brugte. Personalet virkede lidt mutte. De måtte gerne smile noget mere :)
Samlet set et rigtigt dejligt ophold. Og stort cadeau til personalet for at reagere på min anmedelse af hvordan indtjekningen var gået. Jeg nævnte nogle ting jeg godt kunne have ønsket, såsom en elkedel og dobbelt topmadras. Og kort efter ringede receptionen og fik mine ønsker opfyldt. :) Fint værelse med en stor seng, og en lille altan. Aircondition var en smule støjende. Morgenmads buffeten var god og varieret. Vi prøvede deres bar, hvor vi spiste en enkelt gang og fik Royal Burger og Philly steak sandwich, som desværre var under niveau for et 4 stjernet hotel. Men til gengæld laver de rigtig gode cocktails. Pool, spa og de andre faciliteter var også fine. Men vi stiller os lidt undrede over badehætte påbuddet, da de fleste gæster åbenbart var ligeglade. Vi havde nogle fra et andet Spa hotel vi brugte. Personalet virkede lidt mutte. De måtte gerne smile noget mere :)
8
Bibiana
14 May 2024
·
Stayed 8 nights
Hotel is located in convenient area with many restaurant options. Parking garage is a valuable asset. Breakfast options always the same and not the best quality. Coffee options also limited, no latte or cappuccino available. Beds were very comfortable as well as room overall. Staff not as attentive as other hotels we have stayed at. Very limited gluten free options - only bread which needs to be requested and one time never received. Main bar doesn't open until 5 pm so drinks only available at outdoor pool which is not convenient. Also, no form of entertainment. It was a very busy time with big feast being held and not to have main bar open during the day didn't seem to make any sense. Although we didn't eat dinner at restaurant, we did hear others complain about the quality. Overall, a good value and well situated for exploring downtown. With a few adjustments, could be great.
Hotel is located in convenient area with many restaurant options. Parking garage is a valuable asset. Breakfast options always the same and not the best quality. Coffee options also limited, no latte or cappuccino available. Beds were very comfortable as well as room overall. Staff not as attentive as other hotels we have stayed at. Very limited gluten free options - only bread which needs to be requested and one time never received. Main bar doesn't open until 5 pm so drinks only available at outdoor pool which is not convenient. Also, no form of entertainment. It was a very busy time with big feast being held and not to have main bar open during the day didn't seem to make any sense. Although we didn't eat dinner at restaurant, we did hear others complain about the quality. Overall, a good value and well situated for exploring downtown. With a few adjustments, could be great.
8
Shahram
26 Sept 2025
·
Stayed 1 night
I had a 15-hour layover in Ponta Delgado, and decided to book this hotel to rest before taking off the same day. I had booked for one day from my arrival at 6 a.m. until the next day. But my check-out had to be at 7 p.m. on the same day I would check in. Basically, I would use the room for a few hours. Upon my arrival, the young guy at the reception was not accommodating at all. He said that the check-in was at 2 p.m., meaning I had to wait almost 6 hours to check in to then check out at 7 p.m. I was disappointed since it seemed to me that he didn't care at all. Then I asked if I could have breakfast that was included. He said that it was their protocol that the guest must sleep over night in order to have the breakfast included. I didn't really understand his reason, since I was leaving the same day anyway without being able to have breakfast the next day. I decided to wait until he was gone. It was a good decision. When the crew changed, there was an incredible lady who helped me to have breakfast, and she managed to check me in much earlier. This is service that you would expect from the hospitality industry. She was great and went beyond what she might have needed to. A big thanks to her. I enjoyed my stay at this hotel. Nice room and facilities, and great breakfast. The dinner buffet was ok, but only because the options were not necessarily my taste. I could see that other guests were enjoying their meals. I would definitely consider going back to this place.
I had a 15-hour layover in Ponta Delgado, and decided to book this hotel to rest before taking off the same day. I had booked for one day from my arrival at 6 a.m. until the next day. But my check-out had to be at 7 p.m. on the same day I would check in. Basically, I would use the room for a few hours. Upon my arrival, the young guy at the reception was not accommodating at all. He said that the check-in was at 2 p.m., meaning I had to wait almost 6 hours to check in to then check out at 7 p.m. I was disappointed since it seemed to me that he didn't care at all. Then I asked if I could have breakfast that was included. He said that it was their protocol that the guest must sleep over night in order to have the breakfast included. I didn't really understand his reason, since I was leaving the same day anyway without being able to have breakfast the next day. I decided to wait until he was gone. It was a good decision. When the crew changed, there was an incredible lady who helped me to have breakfast, and she managed to check me in much earlier. This is service that you would expect from the hospitality industry. She was great and went beyond what she might have needed to. A big thanks to her. I enjoyed my stay at this hotel. Nice room and facilities, and great breakfast. The dinner buffet was ok, but only because the options were not necessarily my taste. I could see that other guests were enjoying their meals. I would definitely consider going back to this place.
10
Marisa
2 Jan 2026
·
Stayed 10 nights
O quarto confortável, amplo e muito limpo. Equipe muito gentil. Pequeno almoço muito bem servido com grande variedades deliciosas. Ótima localização. Lounge e bar excelente o serviço.
O quarto confortável, amplo e muito limpo. Equipe muito gentil. Pequeno almoço muito bem servido com grande variedades deliciosas. Ótima localização. Lounge e bar excelente o serviço.
8
Linda
8 Oct 2023
·
Stayed 8 nights
It's a lovely hotel in a good location. We booked the executive double room and it was spacious and clean. The bed was very comfortable as were the pillows. The hotel was very clean and we loved the outdoor pool. Staff were helpful and for the most part very friendly. We got excellent service from Miguel at the bar! The only complaint would be the 5 EU per person charge for room service. I don't know any other hotel that does this. We only used it a couple of times for breakfast which arrived stone cold and inedible. Nobody wants to eat cold bacon and eggs. I did complain to the front desk but no effort was made to compensate or refund the charges.
It's a lovely hotel in a good location. We booked the executive double room and it was spacious and clean. The bed was very comfortable as were the pillows. The hotel was very clean and we loved the outdoor pool. Staff were helpful and for the most part very friendly. We got excellent service from Miguel at the bar! The only complaint would be the 5 EU per person charge for room service. I don't know any other hotel that does this. We only used it a couple of times for breakfast which arrived stone cold and inedible. Nobody wants to eat cold bacon and eggs. I did complain to the front desk but no effort was made to compensate or refund the charges.
10
Dmitry
11 Sept 2023
·
Stayed 1 night
Great breakfast
Great breakfast
10
Valérie
20 Apr 2024
·
Stayed 10 nights
Very well situated and easy to access from airport and elsewhere. The Garden is simply amazing with breathtaking bird parades in the morning and evening. The food is of high quality especially the jams made by the chef. The gym is large and outdoor pool superb. A little bit more cleaning of windows and room bathtub would make it simply exceptional.
Very well situated and easy to access from airport and elsewhere. The Garden is simply amazing with breathtaking bird parades in the morning and evening. The food is of high quality especially the jams made by the chef. The gym is large and outdoor pool superb. A little bit more cleaning of windows and room bathtub would make it simply exceptional.
10
Shelley
24 Mar 2023
·
Stayed 2 nights
Wonderful hotel and staff. Excellent location for walking around town and close to restaurants and shopping. Room was clean and comfortable, unfortunately our zen view was towards the street. Breakfast was great and having to catch an early flight, they had everything set up by 6am so we (and probably others) could eat before leaving. Excellent service! Parking was extra but very convenient for coming and going. Very nice setting and decor. Overall, 5 out of 5! Would definitely stay here next time we visit Ponta Delgada.
Wonderful hotel and staff. Excellent location for walking around town and close to restaurants and shopping. Room was clean and comfortable, unfortunately our zen view was towards the street. Breakfast was great and having to catch an early flight, they had everything set up by 6am so we (and probably others) could eat before leaving. Excellent service! Parking was extra but very convenient for coming and going. Very nice setting and decor. Overall, 5 out of 5! Would definitely stay here next time we visit Ponta Delgada.
10
Johanne
8 Jul 2024
·
Stayed 5 nights
We thoroughly enjoyed our 5-night stay at the Azoris Royal Gardens. The facilities are very nice and breakfast is included, which is a definite plus! The buffet has good variety, including different fruit, salad, choice of meats, eggs, cheese, and many types of bread. Juice, tea and coffee as well. We enjoyed using the outdoor pool, which was lovely and the perfect temperature. Plenty of lawn chairs and umbrellas with your choice of sun or shade. There’s also a small garden close by and a tennis court. The hotel is conveniently located to both the airport and the center of town, only a 10 minute drive and 10-15 minute walk, respectively. This was great for us because we didn’t rent a car. My daughter and I felt safe walking back from dinner after dark. The staff was very friendly and helpful, arranging a taxi to the airport very quickly the morning of our early departure. Note: there is a two euro surcharge for early morning rides to the airport (otherwise 10 euros). We would definitely recommend the Azoris Royal Gardens and hope to return soon!
We thoroughly enjoyed our 5-night stay at the Azoris Royal Gardens. The facilities are very nice and breakfast is included, which is a definite plus! The buffet has good variety, including different fruit, salad, choice of meats, eggs, cheese, and many types of bread. Juice, tea and coffee as well. We enjoyed using the outdoor pool, which was lovely and the perfect temperature. Plenty of lawn chairs and umbrellas with your choice of sun or shade. There’s also a small garden close by and a tennis court. The hotel is conveniently located to both the airport and the center of town, only a 10 minute drive and 10-15 minute walk, respectively. This was great for us because we didn’t rent a car. My daughter and I felt safe walking back from dinner after dark. The staff was very friendly and helpful, arranging a taxi to the airport very quickly the morning of our early departure. Note: there is a two euro surcharge for early morning rides to the airport (otherwise 10 euros). We would definitely recommend the Azoris Royal Gardens and hope to return soon!
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AI-generated summary based on recent guest reviews
10
Margo
4 weeks ago
·
Stayed 3 nights
All was great I wished the bathroom tubs were cleaner and they separate shampoo to wash hair and more outlets to plug in the bathroom
All was great I wished the bathroom tubs were cleaner and they separate shampoo to wash hair and more outlets to plug in the bathroom
8
Franck
31 Aug 2026
·
Stayed 5 nights
Good choice i recommand with no doubt
Good choice i recommand with no doubt
10
Kyung Hae
26 Jul 2026
·
Stayed 8 nights
We stayed 8 nights there. Beautiful grounds and room was very comfortable. Nice beds to sleep after long day of hiking. Nice people in the front desk very helpful. Best part of all, they have a parking on site. We didn’t have to look for a parking every day!!!!
We stayed 8 nights there. Beautiful grounds and room was very comfortable. Nice beds to sleep after long day of hiking. Nice people in the front desk very helpful. Best part of all, they have a parking on site. We didn’t have to look for a parking every day!!!!
8
Alexander
20 Jul 2026
·
Stayed 7 nights
We had a great stay overall. The staff were fantastic - friendly, helpful, and all spoke excellent English. The service was consistently good, and everyone went out of their way to make our stay enjoyable. We traveled with our 1.5-year-old daughter, and the staff were fantastic with her. They even provided us with a crib, which we really appreciated. The Koi restaurant was excellent, offering good food and a nice variety of dishes for breakfast. However, my girlfriend, who requires a gluten-free diet, found that the gluten-free options were quite limited. As a result, we rarely had lunch or dinner at the restaurant. The facilities were decent enough, but I felt the fitness "center" was lackluster. Consiting of a few basic things such as a row-machine, bi-cycle, and a few threadmills. It also had a cable machine and a few dumbbells. The pools were great though! The hotel itself was clean and well maintained. However, it did show noticeable signs of wear and tear, which made it feel a little dated in places. All in all, if we ever come to visit the Azores, we will stay here again.
We had a great stay overall. The staff were fantastic - friendly, helpful, and all spoke excellent English. The service was consistently good, and everyone went out of their way to make our stay enjoyable. We traveled with our 1.5-year-old daughter, and the staff were fantastic with her. They even provided us with a crib, which we really appreciated. The Koi restaurant was excellent, offering good food and a nice variety of dishes for breakfast. However, my girlfriend, who requires a gluten-free diet, found that the gluten-free options were quite limited. As a result, we rarely had lunch or dinner at the restaurant. The facilities were decent enough, but I felt the fitness "center" was lackluster. Consiting of a few basic things such as a row-machine, bi-cycle, and a few threadmills. It also had a cable machine and a few dumbbells. The pools were great though! The hotel itself was clean and well maintained. However, it did show noticeable signs of wear and tear, which made it feel a little dated in places. All in all, if we ever come to visit the Azores, we will stay here again.
10
Therese
19 Jul 2026
·
Stayed 8 nights
Very helpful and friendly staff as well as in the reception as in the bar. Spotlessly clean in the room. The breakfast could be more variated - we had the same to choose between in the 8 days, we were at the hotel. Do not book a taxy from the hotel - book through a taxi app instead. It is much cheaper, the cars er newer/better, and the drivers speak better English as well as drive more safely.
Very helpful and friendly staff as well as in the reception as in the bar. Spotlessly clean in the room. The breakfast could be more variated - we had the same to choose between in the 8 days, we were at the hotel. Do not book a taxy from the hotel - book through a taxi app instead. It is much cheaper, the cars er newer/better, and the drivers speak better English as well as drive more safely.
FAQs about Azoris Royal Garden – Leisure & Conference Hotel
Is parking available at the property?
Self-parking is available on-site for a fee of EUR 10 per day. Reservations are not required.
Is breakfast offered at the hotel?
Yes, breakfast is available. Guests can enjoy breakfast in the room, and specific details about the type and cost may vary.
Does the hotel allow pets?
Pets are not allowed at the property. However, service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in is from 14:00 until 00:00, and check-out is until 12:00. Early check-in is available for a fee, subject to availability, and late check-out incurs a fee of EUR 50, also subject to availability.
Are airport shuttle services available?
Yes, a roundtrip airport shuttle service is available for a surcharge of EUR 20 per room (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.
What accessibility features does the hotel offer?
The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details should be confirmed with the hotel prior to arrival.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Ponta Delgada, just a short 9-minute walk from Carlos Machado Museum and 11 minutes by foot from College Jesuit Church. It is also 0.6 mi from Jardim Jose do Canto and 1 mi from Ponta Delgada City Gates.
Does the hotel have a swimming pool?
Yes, the hotel features both indoor and outdoor pools, including a heated outdoor pool. The pools are available seasonally, and specific operational hours should be confirmed with the property.
What are the hotel's policies for guests staying with children?
Children are welcome at the hotel. One child aged 2 years or younger can stay free when occupying the parent or guardian's room using existing bedding.
What are the policies regarding extra beds and cribs?
The hotel offers cribs and rollaway beds, but guests must contact the property in advance to reserve them. Charges may apply, and availability is subject to confirmation.
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Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-13: 136.405418852005USD
- 2026-10-14: 118.55987310383607USD
- 2026-10-15: NO DATA
- 2026-10-16: 147.756708USD
- 2026-10-17: 131.01802853411866USD
- 2026-10-18: 114.57224914295197USD
- 2026-10-19: 114.5799950206604USD
- 2026-10-20: 107.8817408672104USD
- 2026-10-21: 107.36061495359803USD
- 2026-10-22: 108.96350777288819USD
- 2026-10-23: 111.62390505180359USD
- 2026-10-24: 108.96350777288819USD
- 2026-10-25: 108.05678745529175USD
- 2026-10-26: 111.62390505180359USD
- 2026-10-27: 115.28800411166382USD
- 2026-10-28: 115.86082329734803USD
- 2026-10-29: 120.11182418053437USD
- 2026-10-30: 118.69013536699677USD
- 2026-10-31: 108.96350777288819USD
- 2026-11-01: 94.09909158943177USD
- 2026-11-02: 67.92448125636292USD
- 2026-11-03: 92.42697265690613USD
- 2026-11-04: 109.69816200000001USD
- 2026-11-05: 109.69816200000001USD
- 2026-11-06: 95.71785192887879USD
- 2026-11-07: 90.96254914430237USD
- 2026-11-08: 90.02231744398499USD
- 2026-11-09: 91.79763503828431USD
- 2026-11-10: 91.88347166104889USD
- 2026-11-11: 88.46158713654327USD
- 2026-11-12: 88.78534262047577USD
- 2026-11-13: 86.13094049718475USD
- 2026-11-14: 91.79763503828431USD
- 2026-11-15: 88.78534262047577USD
- 2026-11-16: 91.79763503828431USD
- 2026-11-17: 91.79763503828431USD
- 2026-11-18: 91.79763503828431USD
- 2026-11-19: 94.07015770445253USD
- 2026-11-20: 88.08153526247406USD
- 2026-11-21: 86.6176156162262USD
- 2026-11-22: 85.77961754550934USD
- 2026-11-23: 83.28156771448518USD
- 2026-11-24: 80.83231605901337USD
- 2026-11-25: 82.12453683940888USD
- 2026-11-26: 83.80238618421936USD
- 2026-11-27: 80.83231605901337USD
- 2026-11-28: 79.3683964127655USD
- 2026-11-29: 80.83231605901337USD
- 2026-11-30: 82.70444431450653USD
- 2026-12-01: 80.83231605901337USD
- 2026-12-02: 82.12453683940888USD
- 2026-12-03: 82.67628757933045USD
- 2026-12-04: 80.13503334331513USD
- 2026-12-05: 79.87980368378449USD
- 2026-12-06: 84.0208335997696USD
- 2026-12-07: 80.83231605901337USD
- 2026-12-08: 83.47070548031617USD
- 2026-12-09: 80.83231605901337USD
- 2026-12-10: 80.83231605901337USD
- 2026-12-11: 82.67628757933045USD
- 2026-12-12: 84.0208335997696USD
- 2026-12-13: 83.14080111882019USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Business details
Property registration number 7158
- Airport shuttle fee: EUR 24 per room (one-way)
- Covered self parking fee: EUR 10 per day
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: EUR 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Activities
Swimming pool
Tennis courts
Garden
Billiards
Child pool
Pool indoor
Pool outdoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Services
Business centre
Housekeeping
Banquet facilities
Safe-deposit box
ATM/Cash machine
Bicycle rental
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Spa & wellness centre
Barber/Beauty shop
Picnic area/Tables
Breakfast in the room
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Airport shuttle
Parking Onsite
Internet
Free wi-fi