Cozumel Palace-All Inclusive
343 USD
a notte
Media per settembre
Prezzi per Cozumel Palace-All Inclusive
Seleziona le date per controllare prezzi e disponibilità
343 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Cozumel Palace-All Inclusive, il prezzo per notte è in media di 343 USD nel mese più economico (settembre) e di 593 USD nel mese più caro (febbraio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 508 USD |
| febbraio | 593 USD |
| marzo | 565 USD |
| aprile | 494 USD |
| maggio | 423 USD |
| giugno | 425 USD |
| luglio | 447 USD |
| agosto | 378 USD |
| settembre | 343 USD |
| ottobre | 400 USD |
| novembre | 485 USD |
| dicembre | 506 USD |
G
F
M
A
M
G
L
A
set · 343 USD
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O
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Prezzo più alto: febbraio (circa 593 USD)
Prezzo più basso: settembre (circa 343 USD)
Informazioni su questa struttura
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Grazie ad un'ampia gamma di servizi, che include 3 piscine all'aperto e un centro fitness, il divertimento è assic...
Servizi
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Grazie ad un'ampia gamma di servizi, che include 3 piscine all'aperto e un centro fitness, il divertimento è assicurato. Questa struttura dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e una sala giochi/videogiochi.
Servizi per le aziende
Potrai usufruire di accesso gratuito a Internet via cavo, quotidiani gratuiti nella hall e un pratico servizio di lavanderia e lavaggio a secco. È possibile usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento.
Ristorazione
Puoi gustare gustose specialità da Bugambilias, uno dei 4 ristoranti ristoranti presso un resort, specializzato in cucina messicana; oppure, resta in stanza e approfittarne per rilassarti, visto che c'è un servizio in camera 24 ore su 24. Altrimenti puoi assaggiare gli stuzzichini preparati al bar/caffetteria. Desideri rilassarti con un drink rinfrescante? Troverai un bar a bordo piscina e 2 bar/lounge. La colazione completa viene servita gratuitamente tutti i giorni dalle ore 07:00 alle ore 11:30.
Camere
Regalati un soggiorno indimenticabile in una delle 169 camere della struttura, complete di vasche idromassaggio private interne e TV LED. Riposati su un comodo letto con materasso a doppio strato e biancheria da letto di alta qualità. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. I bagni con vasca e doccia separate dispongono di vasca idromassaggio e set di cortesia firmati.
Posizione
Quando alloggerai in Cozumel Palace - All-Inclusive di Cozumel (Colonos Cuzamil), sarai in una posizione ottimale e potrai raggiungere Terminal Maritima De Cozumel e Mr. Sancho's Beach Club in meno di un quarto d'ora di auto. Questa struttura all-inclusive dista 22 km da Traghetto per Cozumel e 25,5 km da Parco tematico Xplor.
Nelle vicinanze
Palacio Municipal(0.5 miglia)
Spiaggia di Stingray(0.6 miglia)
Piazza Punta Langosta(0.7 miglia)
Terminal Crociere Punta Langosta(0.7 miglia)
Statua di Rafael E. Melgar(0.8 miglia)
Playa Caletita(0.9 miglia)
Scogliera di Villa Blanca(0.9 miglia)
Chiesa Onde di Grazia(0.9 miglia)
Museo de la Isla de Cozumel(1.2 miglia)
Cozumel Marine World(1.3 miglia)
Chiesa di San Miguel(1.3 miglia)
Central Plaza(1.3 miglia)
Parco Benito Juarez(1.3 miglia)
Mercato Municipale "Benito Juarez"(1.4 miglia)
Terminal Maritima De Cozumel(1.4 miglia)
Aeroporto Internazionale di Cozumel (CZM)(2.9 miglia)
Aeroporto Internazionale di Cancún (CUN)(54.1 miglia)
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni
Lavanderia a secco
Posizione
Rafael E. Melgar Km 1.5, Colonia Andrés, San Miguel, Quintana Roo, Messico
Palacio Municipal (0.5 miglia)
Spiaggia di Stingray (0.6 miglia)
Piazza Punta Langosta (0.7 miglia)
Terminal Crociere Punta Langosta (0.7 miglia)
Statua di Rafael E. Melgar (0.8 miglia)
Playa Caletita (0.9 miglia)
Opzioni camera
5
Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Matrimoniali Alla Francese
Posti letto: 4
581 ft²
BalconeAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)Vasca idromassaggio privata internaVasca spa privata
9
Superior Honeymoon Suite Ocean Front- King Size Bed
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
581 ft²
BalconeAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)Vasca idromassaggio privata internaVasca spa privata
10
Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free
Dettagli della camera
1 Letto Matrimoniale Large
e 2 Letti Matrimoniali Alla Francese
Posti letto: 6
829 ft²
BalconeAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)Vasca idromassaggio privata internaVasca spa privata
11
Superior Loft Suite - Kids & Teens Stay Free
Dettagli della camera
1 Letto Matrimoniale Large
e 2 Letti Matrimoniali Alla Francese
Posti letto: 6
827 ft²
BalconeAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)Vasca idromassaggio privata internaVasca spa privata
7
Superior Ocean View Suite - Kids & Teens Stay Free
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Matrimoniali Alla Francese
Posti letto: 4
581 ft²
BalconeAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)Vasca idromassaggio privata internaVasca spa privata
8
Superior Oceanfront Suite - Kids & Teens Stay Free
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Matrimoniali Alla Francese
Posti letto: 4
581 ft²
BalconeAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)Vasca idromassaggio privata internaVasca spa privata
9
Villa Three Bedroom Suite
Dettagli della camera
1 Letto Matrimoniale Large
e 4× Letti Matrimoniali Alla Francese
Aria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
Recensioni degli ospiti su Cozumel Palace-All Inclusive
9.1
Favoloso
Sulla base di 1001 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
0%
In coppia
56%
Famiglia
30%
Gruppo
11%
In solitaria
1%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Secondo le recensioni più recenti, i viaggiatori descrivono il Cozumel Palace-All Inclusive come un piccolo resort fronte oceano con un personale eccezionale, spazi puliti e moderni, cibo gustoso e facile accesso allo snorkeling direttamente dalla piattaforma, ma senza una spiaggia naturale e con una pressione costante per offerte commerciali.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Secondo le recensioni più recenti, i viaggiatori descrivono il Cozumel Palace-All Inclusive come un piccolo resort fronte oceano con un personale eccezionale, spazi puliti e moderni, cibo gustoso e facile accesso allo snorkeling direttamente dalla piattaforma, ma senza una spiaggia naturale e con una pressione costante per offerte commerciali.
Le camere sono confortevoli, con vista sull'oceano, balconi o amache, e vasche idromassaggio in camera; alcuni hanno notato rumore, limitazioni nella vista 'oceano' ai piani inferiori o difficoltà con gli upgrade. I servizi sono adatti a soggiorni rilassanti: due piscine, intrattenimento vivace ma limitato, un bar molto frequentato, palestra e spa, tuttavia i lettini a bordo piscina vengono spesso prenotati in anticipo e le piastrelle possono essere scivolose; in alcune recensioni si menziona anche qualche rumore dovuto a costruzioni o manutenzione. Aspettatevi un all-inclusive tranquillo, incentrato sull'accesso all'acqua e sulla vicinanza alla città, piuttosto che una scena di spiaggia sabbiosa e feste.
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Servizi
Nessuna spiaggia sabbiosa, ma accesso diretto all'oceano con scalette e ottimo snorkeling dalla piattaforma. Sono presenti due piscine, un bar molto apprezzato, una palestra e una spa; i lettini vengono spesso prenotati in anticipo e le piastrelle possono essere scivolose.
Recensioni degli ospiti correlate
10
Traci
4 mar 2025
·
Soggiorno di 4 notti
Was disappointed no beach. The staff was excellent. The gym was new and clean. The rooms and common areas very clean. The spa wasn't great. No relaxation area and noisy treatment rooms.
Was disappointed no beach. The staff was excellent. The gym was new and clean. The rooms and common areas very clean. The spa wasn't great. No relaxation area and noisy treatment rooms.
10
Kylie Jean
3 mar 2025
·
Soggiorno di 5 notti
The staff was the best we’ve had at any all-inclusive resort. Snorkeling right at the resort was convenient and saw many underwater species. Did not miss having a sandy beach.
The staff was the best we’ve had at any all-inclusive resort. Snorkeling right at the resort was convenient and saw many underwater species. Did not miss having a sandy beach.
10
Khalia
4 nov 2025
·
Soggiorno di 2 notti
The resort was spotless. Everything was modern, food was excellent! There is no beach. However the amenities make up for it. I rate this place a 10 out of 10.
The resort was spotless. Everything was modern, food was excellent! There is no beach. However the amenities make up for it. I rate this place a 10 out of 10.
10
Liliana
11 ago 2025
·
Soggiorno di 4 notti
Everything was great about this hotel. It is about 5 min cab drive from the ferry. Very clean, the stuff is amazing, fast and very polite, entertainment is good. We found that food is very tasty. Lots of healthy options! The buffer is inside ( I was happy about it). The coffee shop is good. The drinks are not bad as well. There is no beach, but it is a waterfront and you can swim using a ladder. The water was beautiful and we snorkeled every day. The AC in the room worked well. I used the gym for the first day. It is a nice facility. It was closed for the remaining of my trip( renovation?), but I was able to run outside early in the morning . Felt like a very safe island. Cozumel is beautiful and we have zero complaints about this resort. Thank you
Everything was great about this hotel. It is about 5 min cab drive from the ferry. Very clean, the stuff is amazing, fast and very polite, entertainment is good. We found that food is very tasty. Lots of healthy options! The buffer is inside ( I was happy about it). The coffee shop is good. The drinks are not bad as well. There is no beach, but it is a waterfront and you can swim using a ladder. The water was beautiful and we snorkeled every day. The AC in the room worked well. I used the gym for the first day. It is a nice facility. It was closed for the remaining of my trip( renovation?), but I was able to run outside early in the morning . Felt like a very safe island. Cozumel is beautiful and we have zero complaints about this resort. Thank you
10
Janeen
12 nov 2025
·
Soggiorno di 5 notti
We like smaller resorts. There is no beach, but you can go swimming off the dock which we did every day. We snorkeled off the dock and saw quite a few fish. The pool is well kept with plenty of loungers. The food was decent and the staff is incredible. We enjoyed our stay and would definitely stay here again.
We like smaller resorts. There is no beach, but you can go swimming off the dock which we did every day. We snorkeled off the dock and saw quite a few fish. The pool is well kept with plenty of loungers. The food was decent and the staff is incredible. We enjoyed our stay and would definitely stay here again.
10
Dawn
17 mar 2025
·
Soggiorno di 6 notti
The property is located on a busy street close to downtown. We found it to be quiet and pleasant regardless of the location. The food was good. The staff is great. Their VIP is confusing VS misleading. We were adamant in refusing any sales speech to join their "ownership" program and were left alone. Although it is ocean side, there is no beach but access to the water. We will return
The property is located on a busy street close to downtown. We found it to be quiet and pleasant regardless of the location. The food was good. The staff is great. Their VIP is confusing VS misleading. We were adamant in refusing any sales speech to join their "ownership" program and were left alone. Although it is ocean side, there is no beach but access to the water. We will return
10
Ashley
27 lug 2025
·
Soggiorno di 4 notti
This resort was absolutely amazing! From the welcome refresher drink at check-in to making us feel like family the moment we arrived, everything exceeded our expectations. The staff were incredibly friendly and attentive to every request. The resort itself was spotless and beautifully maintained. We loved the snorkeling and paddleboarding options—snorkeling right off the dock, we saw incredible fish! Highly recommend this resort to anyone looking for a relaxing and memorable getaway.
This resort was absolutely amazing! From the welcome refresher drink at check-in to making us feel like family the moment we arrived, everything exceeded our expectations. The staff were incredibly friendly and attentive to every request. The resort itself was spotless and beautifully maintained. We loved the snorkeling and paddleboarding options—snorkeling right off the dock, we saw incredible fish! Highly recommend this resort to anyone looking for a relaxing and memorable getaway.
10
Lisa
8 gen 2023
·
Soggiorno di 19.364 notti
While this is an older property, the staff takes great pains to keep the rooms and grounds spotless and pleasant. They are also attentive and truly seem to care about each visitor. The rooms are large and comfortable. We loved the in-room spa and complimentary room service. The food was consistently delicious with so much variety. (The coffee shop with sweets and treats was such a fun option! We loved it!) We also loved the surprise chocolates each night before bed. Do know - there is no beach at this property. But access to water sports is part of the all-inclusive price. We checked out life jackets, snorkel gear, and even a paddle board to enjoy the ocean. (Climb down one of the two ladders and you’re splashing around in turquoise, clear blue water!) If we return to Cozumel in the future, we’ll definitely book this resort again.
While this is an older property, the staff takes great pains to keep the rooms and grounds spotless and pleasant. They are also attentive and truly seem to care about each visitor. The rooms are large and comfortable. We loved the in-room spa and complimentary room service. The food was consistently delicious with so much variety. (The coffee shop with sweets and treats was such a fun option! We loved it!) We also loved the surprise chocolates each night before bed. Do know - there is no beach at this property. But access to water sports is part of the all-inclusive price. We checked out life jackets, snorkel gear, and even a paddle board to enjoy the ocean. (Climb down one of the two ladders and you’re splashing around in turquoise, clear blue water!) If we return to Cozumel in the future, we’ll definitely book this resort again.
6
Beverly
19 mar 2025
·
Soggiorno di 4 notti
The problem with the property is that there are not enough chairs around the poo. People would place items on chairs and then leave them for HOURS such that others had no chairs.
The problem with the property is that there are not enough chairs around the poo. People would place items on chairs and then leave them for HOURS such that others had no chairs.
10
De Bellis
9 dic 2024
·
Soggiorno di 8 notti
Great experience in every aspect. Access to the sea amazing, room with ocean view fantastic, fitness area brand new, and the restaurant level at the top, including a fantastic thanksgiving dinner! Best place I have been for 3 years in North America
Great experience in every aspect. Access to the sea amazing, room with ocean view fantastic, fitness area brand new, and the restaurant level at the top, including a fantastic thanksgiving dinner! Best place I have been for 3 years in North America
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Pulizia
Le recensioni evidenziano costantemente spazi molto puliti, ben tenuti e recenti ristrutturazioni. Alcuni hanno notato piastrelle bagnate e scivolose e occasionali rumori dovuti a costruzioni o manutenzione.
Recensioni degli ospiti correlate
10
Sheryl
20 ott 2025
·
Soggiorno di 4 notti
The balcony views are beautiful. Our room overlooked the dock area and was very quiet. My only concern about the entire property was the tile. The wet tile was very slick, and 100% of the indoor and outdoor floor was tile. Be careful.
The balcony views are beautiful. Our room overlooked the dock area and was very quiet. My only concern about the entire property was the tile. The wet tile was very slick, and 100% of the indoor and outdoor floor was tile. Be careful.
4
Andrea
4 nov 2024
·
Soggiorno di 6 notti
This property had been closed to remodeling. They were not ready to be opened. We spoke to many members and they agreed. There is a facebook page where you can see what the members are saying. Lots of open wires. No phone in elevators. No chairs on ocean front units… so the view couldn’t even be enjoyed. Bathroom by pool was not open, so you had to walk through hotel. Arranged for ride back to airport and was not provided all information needed. Staff was pleasant but not to helpful as it wasn’t their fault things were not ready. We requested King bed and got 2 full. We were told that was a request not a guarantee. Not a good first impression of Palace Resorts!!!!
This property had been closed to remodeling. They were not ready to be opened. We spoke to many members and they agreed. There is a facebook page where you can see what the members are saying. Lots of open wires. No phone in elevators. No chairs on ocean front units… so the view couldn’t even be enjoyed. Bathroom by pool was not open, so you had to walk through hotel. Arranged for ride back to airport and was not provided all information needed. Staff was pleasant but not to helpful as it wasn’t their fault things were not ready. We requested King bed and got 2 full. We were told that was a request not a guarantee. Not a good first impression of Palace Resorts!!!!
10
kandice r
4 ott 2025
·
Soggiorno di 4 notti
Resort very clean. Staff very polite and helpful. All amenities are CHI. They even have a CHI straightener to use. Only thing I wish they had was ceiling fans. We walked across the street to Chadrauri. Not sure I spelled that correctly, but they had everything we needed.
Resort very clean. Staff very polite and helpful. All amenities are CHI. They even have a CHI straightener to use. Only thing I wish they had was ceiling fans. We walked across the street to Chadrauri. Not sure I spelled that correctly, but they had everything we needed.
10
Kristin
31 ott 2025
·
Soggiorno di 2 notti
This was our 7th stay here. 2 years ago we kinda thought it was getting outdated but we were delighted with this stay to see everything prefect and fully remodeled! Even better than before! Very clean and very nice again! Best resort in Cozumel and we’ve seen them all! Only 1 negative is the staff trying to sell you packages and time share stuff. Very annoying as they try to hit you up everyday so just walk away from them fast or they will try to steal your vacation time with many words. The hotel has a great area to snorkel right off the deck and the water is perfect! If you need a sandy beach you can catch a quick can ride down but the water snorkel area at this resort is the best! Staff provided sweet anniversary and birthday surprise! There is a nice gym inside, a little gift shop with all your little needs, plenty of food options that are all good, full size lotion, shampoo and conditioner, nice robes and house shoes you name it it’s there!
This was our 7th stay here. 2 years ago we kinda thought it was getting outdated but we were delighted with this stay to see everything prefect and fully remodeled! Even better than before! Very clean and very nice again! Best resort in Cozumel and we’ve seen them all! Only 1 negative is the staff trying to sell you packages and time share stuff. Very annoying as they try to hit you up everyday so just walk away from them fast or they will try to steal your vacation time with many words. The hotel has a great area to snorkel right off the deck and the water is perfect! If you need a sandy beach you can catch a quick can ride down but the water snorkel area at this resort is the best! Staff provided sweet anniversary and birthday surprise! There is a nice gym inside, a little gift shop with all your little needs, plenty of food options that are all good, full size lotion, shampoo and conditioner, nice robes and house shoes you name it it’s there!
10
GARY
5 ott 2025
·
Soggiorno di 2 notti
Great properly very safe and clean. Great entertainment and food
Great properly very safe and clean. Great entertainment and food
10
Khalia
4 nov 2025
·
Soggiorno di 2 notti
The resort was spotless. Everything was modern, food was excellent! There is no beach. However the amenities make up for it. I rate this place a 10 out of 10.
The resort was spotless. Everything was modern, food was excellent! There is no beach. However the amenities make up for it. I rate this place a 10 out of 10.
10
Lisa
8 gen 2023
·
Soggiorno di 19.364 notti
While this is an older property, the staff takes great pains to keep the rooms and grounds spotless and pleasant. They are also attentive and truly seem to care about each visitor. The rooms are large and comfortable. We loved the in-room spa and complimentary room service. The food was consistently delicious with so much variety. (The coffee shop with sweets and treats was such a fun option! We loved it!) We also loved the surprise chocolates each night before bed. Do know - there is no beach at this property. But access to water sports is part of the all-inclusive price. We checked out life jackets, snorkel gear, and even a paddle board to enjoy the ocean. (Climb down one of the two ladders and you’re splashing around in turquoise, clear blue water!) If we return to Cozumel in the future, we’ll definitely book this resort again.
While this is an older property, the staff takes great pains to keep the rooms and grounds spotless and pleasant. They are also attentive and truly seem to care about each visitor. The rooms are large and comfortable. We loved the in-room spa and complimentary room service. The food was consistently delicious with so much variety. (The coffee shop with sweets and treats was such a fun option! We loved it!) We also loved the surprise chocolates each night before bed. Do know - there is no beach at this property. But access to water sports is part of the all-inclusive price. We checked out life jackets, snorkel gear, and even a paddle board to enjoy the ocean. (Climb down one of the two ladders and you’re splashing around in turquoise, clear blue water!) If we return to Cozumel in the future, we’ll definitely book this resort again.
8
John Edward
21 nov 2024
·
Soggiorno di 2 notti
They are remodeling the hotel , it’s very nice but still some construction noise, we had a great time at the pool the only downfall the night before we were leaving we ate at the Japanese restaurant, my brother and his wife they got really ill , the had food poisoning from a shrimp dish !
They are remodeling the hotel , it’s very nice but still some construction noise, we had a great time at the pool the only downfall the night before we were leaving we ate at the Japanese restaurant, my brother and his wife they got really ill , the had food poisoning from a shrimp dish !
6
Jorge
20 ott 2024
·
Soggiorno di 3 notti
Buena cocina y buen trato del personal. Estaba en construcción y había mucho ruido, mucha gente trabajando. La playa es solo para snorkel, no tiene arena, solo piedras.
Buena cocina y buen trato del personal. Estaba en construcción y había mucho ruido, mucha gente trabajando. La playa es solo para snorkel, no tiene arena, solo piedras.
10
Kimberly
15 mar 2025
·
Soggiorno di 4 notti
It has been updated and very nice. All the staff is wonderful. Perfect location for walking to town. Food is what you’d expect for all inclusive. Yes we would go again.
It has been updated and very nice. All the staff is wonderful. Perfect location for walking to town. Food is what you’d expect for all inclusive. Yes we would go again.
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Camere
Le camere sono confortevoli, con vista sull'oceano, balconi o amache e vasche idromassaggio in camera; l'aria condizionata generalmente funziona bene. Alcuni ospiti hanno segnalato rumore, limitazioni nella vista 'oceano' ai piani inferiori o problemi con gli upgrade o il tipo di letto.
Recensioni degli ospiti correlate
10
Sheryl
20 ott 2025
·
Soggiorno di 4 notti
The balcony views are beautiful. Our room overlooked the dock area and was very quiet. My only concern about the entire property was the tile. The wet tile was very slick, and 100% of the indoor and outdoor floor was tile. Be careful.
The balcony views are beautiful. Our room overlooked the dock area and was very quiet. My only concern about the entire property was the tile. The wet tile was very slick, and 100% of the indoor and outdoor floor was tile. Be careful.
8
Charlyn
25 feb 2024
·
Soggiorno di 6 notti
The hotel staff is great! The drink service around the pool is very good! The opportunity for improvement is an upgrade to the beds. Ours was sinking in the center. Otherwise we had an amazing week and loved the pool! Thanks Palace staff!
The hotel staff is great! The drink service around the pool is very good! The opportunity for improvement is an upgrade to the beds. Ours was sinking in the center. Otherwise we had an amazing week and loved the pool! Thanks Palace staff!
10
Tammy
15 apr 2025
·
Soggiorno di 3 notti
This hotel is beautiful! The room was clean and comfortable. The food was good and the staff was even better. Accommodating, friendly, answered questions and very attentive. The pool was fantastic. The only down side is that there is no sand beach access to the ocean, but that is nothing the hotel has control over. Great property. Will be back!
This hotel is beautiful! The room was clean and comfortable. The food was good and the staff was even better. Accommodating, friendly, answered questions and very attentive. The pool was fantastic. The only down side is that there is no sand beach access to the ocean, but that is nothing the hotel has control over. Great property. Will be back!
10
Tabitha Marie
29 mar 2025
·
Soggiorno di 7 notti
The palace was beautiful, clean and had the best staff. The food was on par with the the other palace resorts and the small size helped with crowds. We went snorkeling 2-3 times a day and always saw something new. My 15 year old did his first scuba lesson, highly recommend. It was a magical place.
The palace was beautiful, clean and had the best staff. The food was on par with the the other palace resorts and the small size helped with crowds. We went snorkeling 2-3 times a day and always saw something new. My 15 year old did his first scuba lesson, highly recommend. It was a magical place.
8
Kim
12 feb 2025
·
Soggiorno di 9 notti
Pros are the location Cons are the slippery tile floors (saw too many people fall and get hurt badly), doesn’t have a dinner buffet, and it didn’t have an adult only pool.
Pros are the location Cons are the slippery tile floors (saw too many people fall and get hurt badly), doesn’t have a dinner buffet, and it didn’t have an adult only pool.
10
Eddie
25 mag 2024
·
Soggiorno di 3 notti
This place was absolutely amazing. It’s conveniently located walkable to the main town and the amenities of the hotel are fantastic every single person that works there is so friendly, but specifically we would like to acknowledge Mayra- coffee bar Angel - coffee bar Victoria - food server at Italian restaurant The beds were very comfortable, the view was like no other just spectacular and the room had a large jacuzzi style tub that you could enjoy while looking out at the beautiful view of the ocean. Thank you to the Palace and all the staff for the most wonderful experience.
This place was absolutely amazing. It’s conveniently located walkable to the main town and the amenities of the hotel are fantastic every single person that works there is so friendly, but specifically we would like to acknowledge Mayra- coffee bar Angel - coffee bar Victoria - food server at Italian restaurant The beds were very comfortable, the view was like no other just spectacular and the room had a large jacuzzi style tub that you could enjoy while looking out at the beautiful view of the ocean. Thank you to the Palace and all the staff for the most wonderful experience.
4
Christopher
22 feb 2024
·
Soggiorno di 6 notti
I am sad to write this since we stayed there 10 years ago and had the most amazing experience. We booked an "ocean view" room through Expedia. There are about 8 rooms on the first floor that DO NOT match the pictures shown on Expedia for these rooms. Mainly there is no useable balcony as they are on the ground level overlooking the pool area. There is a door with approximately 2' to the rail. Not the balcony with hammock as pictured. We requested a change and were told we needed to upgrade to an "ocean front room". Note the listings above: "ocean view" and "ocean front" are pictured as the exact same room.... My mistake was paying the $450 upgrade assuming I could work it out with the hotel or Expedia the next day. I notified the hotel management through expedia the next day and throughout the trip was not able to get any resolution. The whole thing felt like a scam. I was told through emails with management to speak with an agent at the guest service desk, and was given a name. This agent then proceeded to play dumb. We are still working to resolve this through Expedia. Disappointed in the hotel and Expedia for allowing that listing to remain as is. Also mad at myself for not paying attention to the similar reviews I read before booking. Read them There is also constant harassment to attend a timeshare presentation for resort credit that you cant use. Very annoying and a new development. The service staff outside of the front desk area are great however.
I am sad to write this since we stayed there 10 years ago and had the most amazing experience. We booked an "ocean view" room through Expedia. There are about 8 rooms on the first floor that DO NOT match the pictures shown on Expedia for these rooms. Mainly there is no useable balcony as they are on the ground level overlooking the pool area. There is a door with approximately 2' to the rail. Not the balcony with hammock as pictured. We requested a change and were told we needed to upgrade to an "ocean front room". Note the listings above: "ocean view" and "ocean front" are pictured as the exact same room.... My mistake was paying the $450 upgrade assuming I could work it out with the hotel or Expedia the next day. I notified the hotel management through expedia the next day and throughout the trip was not able to get any resolution. The whole thing felt like a scam. I was told through emails with management to speak with an agent at the guest service desk, and was given a name. This agent then proceeded to play dumb. We are still working to resolve this through Expedia. Disappointed in the hotel and Expedia for allowing that listing to remain as is. Also mad at myself for not paying attention to the similar reviews I read before booking. Read them There is also constant harassment to attend a timeshare presentation for resort credit that you cant use. Very annoying and a new development. The service staff outside of the front desk area are great however.
10
Sarah
30 gen 2024
·
Soggiorno di 3 notti
My husband and I just returned from a short stay at the Palace (our first). We liked that it was a smaller all inclusive and chose it based on the reviews. Thankfully it was not a busy weekend. The resort is very clean and well maintained. The staff are very guest centered. They almost anticipate a need and are ready to help at any moment. The room (3rd floor) was wonderful and the bed slept so well we decided we need a new mattress at home. Had one issue with the toilet early one morning and it was fixed within 10 minutes. Housekeeping was amazing. The food was good for the most part. We really enjoyed the Pan-American restaurant (didn’t visit the other restaurants except for the buffet and room service ). The drinks are delicious but I suspect a little watered down. I read in a previous review that stated if you go with no expectations, you will enjoy it and I agree. I’m guessing that if you are reading Trip Advisor reviews, you are attempting to wisely spend your vacation funds. We loved it here and felt that it was well worth the money. The most impressive thing here is the staff. They are hands down phenomenal and worthy of generous tips. Most of the other guests were middle to late aged with some younger families sprinkled in. It is a quieter resort for those seeking relaxation not 24/7 entertainment. We took a private Jeep tour (not booked through the hotel) and enjoyed getting to see the rest of the island.
My husband and I just returned from a short stay at the Palace (our first). We liked that it was a smaller all inclusive and chose it based on the reviews. Thankfully it was not a busy weekend. The resort is very clean and well maintained. The staff are very guest centered. They almost anticipate a need and are ready to help at any moment. The room (3rd floor) was wonderful and the bed slept so well we decided we need a new mattress at home. Had one issue with the toilet early one morning and it was fixed within 10 minutes. Housekeeping was amazing. The food was good for the most part. We really enjoyed the Pan-American restaurant (didn’t visit the other restaurants except for the buffet and room service ). The drinks are delicious but I suspect a little watered down. I read in a previous review that stated if you go with no expectations, you will enjoy it and I agree. I’m guessing that if you are reading Trip Advisor reviews, you are attempting to wisely spend your vacation funds. We loved it here and felt that it was well worth the money. The most impressive thing here is the staff. They are hands down phenomenal and worthy of generous tips. Most of the other guests were middle to late aged with some younger families sprinkled in. It is a quieter resort for those seeking relaxation not 24/7 entertainment. We took a private Jeep tour (not booked through the hotel) and enjoyed getting to see the rest of the island.
10
Dena
8 mar 2025
·
Soggiorno di 5 notti
Room was very nice. But construction was going on right outside my window so it obstructed the view. Also I was on this trip as a single person and the room had a Jacuzzi tub for 2 so I wasn’t able to use the Jacuzzi.
Room was very nice. But construction was going on right outside my window so it obstructed the view. Also I was on this trip as a single person and the room had a Jacuzzi tub for 2 so I wasn’t able to use the Jacuzzi.
6
Angelo
28 giu 2024
·
Soggiorno di 4 notti
I did not get what I pay for. I pay for a room with two beds and ocean view and I got only one bed room on first floor without ocean view.
I did not get what I pay for. I pay for a room with two beds and ocean view and I got only one bed room on first floor without ocean view.
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Servizio
Il servizio è ampiamente elogiato per la sua cordialità, attenzione e proattività. Una lamentela ricorrente è l'insistenza con offerte commerciali o proposte di multiproprietà e occasionali frustrazioni dovute a tentativi di vendita aggiuntiva o problemi con le prenotazioni al check-in e nei ristoranti.
Recensioni degli ospiti correlate
10
Evan
10 nov 2025
·
Soggiorno di 7 notti
Everything about our stay was amazing! I wanted to mention a few staff members that stood out and helped make this trip even more memorable. Julio who sat us down our first day and got us set up with any information we needed during that time. Naomi and Jairo who walk around the pool area to make sure guests are okay and seeing if anything is needed. Fernando and Charlie from the entertainment staff who lead activities including our favorite, water volleyball. Alexander the waiter was very attentive and personable. Martha the hostess at Flamingo’s always had a smile on her face and made us feel so welcomed. And lastly, Miguel and Harry who served coffee and cleaned up during breakfast. I want to acknowledge all of their hard work and thank them for helping make our trip even more special. Food was great, accommodation was great. 10 out of 10 and will definitely be back in the future.
Everything about our stay was amazing! I wanted to mention a few staff members that stood out and helped make this trip even more memorable. Julio who sat us down our first day and got us set up with any information we needed during that time. Naomi and Jairo who walk around the pool area to make sure guests are okay and seeing if anything is needed. Fernando and Charlie from the entertainment staff who lead activities including our favorite, water volleyball. Alexander the waiter was very attentive and personable. Martha the hostess at Flamingo’s always had a smile on her face and made us feel so welcomed. And lastly, Miguel and Harry who served coffee and cleaned up during breakfast. I want to acknowledge all of their hard work and thank them for helping make our trip even more special. Food was great, accommodation was great. 10 out of 10 and will definitely be back in the future.
10
George
24 gen 2025
·
Soggiorno di 4 notti
Nice location. Food was good. Some staff continue to push for a 1.5 hr time share pitch even after we initially denied and continued to deny.
Nice location. Food was good. Some staff continue to push for a 1.5 hr time share pitch even after we initially denied and continued to deny.
6
Geoffrey Mark
4 nov 2023
·
Soggiorno di 4 notti
Intense, relentless sales pressure is not what I desired on vacation. I completely understand away from the property because people are trying to make a living. I’m not sure how “I do not want to participate in a time share” meeting translates but I do know that “no” translates! I did not appreciate being approached while waiting to eat, in the morning before I get out of bed, or as soon as I walk through the door after a long day. We travel Internationally a lot- over 10 countries this year… I will never stay at one of these properties again! In all fairness, the hotel staff was exceptional, professional, attentive, and courteous!
Intense, relentless sales pressure is not what I desired on vacation. I completely understand away from the property because people are trying to make a living. I’m not sure how “I do not want to participate in a time share” meeting translates but I do know that “no” translates! I did not appreciate being approached while waiting to eat, in the morning before I get out of bed, or as soon as I walk through the door after a long day. We travel Internationally a lot- over 10 countries this year… I will never stay at one of these properties again! In all fairness, the hotel staff was exceptional, professional, attentive, and courteous!
4
Christopher
22 feb 2024
·
Soggiorno di 6 notti
I am sad to write this since we stayed there 10 years ago and had the most amazing experience. We booked an "ocean view" room through Expedia. There are about 8 rooms on the first floor that DO NOT match the pictures shown on Expedia for these rooms. Mainly there is no useable balcony as they are on the ground level overlooking the pool area. There is a door with approximately 2' to the rail. Not the balcony with hammock as pictured. We requested a change and were told we needed to upgrade to an "ocean front room". Note the listings above: "ocean view" and "ocean front" are pictured as the exact same room.... My mistake was paying the $450 upgrade assuming I could work it out with the hotel or Expedia the next day. I notified the hotel management through expedia the next day and throughout the trip was not able to get any resolution. The whole thing felt like a scam. I was told through emails with management to speak with an agent at the guest service desk, and was given a name. This agent then proceeded to play dumb. We are still working to resolve this through Expedia. Disappointed in the hotel and Expedia for allowing that listing to remain as is. Also mad at myself for not paying attention to the similar reviews I read before booking. Read them There is also constant harassment to attend a timeshare presentation for resort credit that you cant use. Very annoying and a new development. The service staff outside of the front desk area are great however.
I am sad to write this since we stayed there 10 years ago and had the most amazing experience. We booked an "ocean view" room through Expedia. There are about 8 rooms on the first floor that DO NOT match the pictures shown on Expedia for these rooms. Mainly there is no useable balcony as they are on the ground level overlooking the pool area. There is a door with approximately 2' to the rail. Not the balcony with hammock as pictured. We requested a change and were told we needed to upgrade to an "ocean front room". Note the listings above: "ocean view" and "ocean front" are pictured as the exact same room.... My mistake was paying the $450 upgrade assuming I could work it out with the hotel or Expedia the next day. I notified the hotel management through expedia the next day and throughout the trip was not able to get any resolution. The whole thing felt like a scam. I was told through emails with management to speak with an agent at the guest service desk, and was given a name. This agent then proceeded to play dumb. We are still working to resolve this through Expedia. Disappointed in the hotel and Expedia for allowing that listing to remain as is. Also mad at myself for not paying attention to the similar reviews I read before booking. Read them There is also constant harassment to attend a timeshare presentation for resort credit that you cant use. Very annoying and a new development. The service staff outside of the front desk area are great however.
10
Bonnie
30 nov 2025
·
Soggiorno di 14 notti
The waiters nd staff are all wonderful Everyone so helpful
The waiters nd staff are all wonderful Everyone so helpful
10
Kristin
31 ott 2025
·
Soggiorno di 2 notti
This was our 7th stay here. 2 years ago we kinda thought it was getting outdated but we were delighted with this stay to see everything prefect and fully remodeled! Even better than before! Very clean and very nice again! Best resort in Cozumel and we’ve seen them all! Only 1 negative is the staff trying to sell you packages and time share stuff. Very annoying as they try to hit you up everyday so just walk away from them fast or they will try to steal your vacation time with many words. The hotel has a great area to snorkel right off the deck and the water is perfect! If you need a sandy beach you can catch a quick can ride down but the water snorkel area at this resort is the best! Staff provided sweet anniversary and birthday surprise! There is a nice gym inside, a little gift shop with all your little needs, plenty of food options that are all good, full size lotion, shampoo and conditioner, nice robes and house shoes you name it it’s there!
This was our 7th stay here. 2 years ago we kinda thought it was getting outdated but we were delighted with this stay to see everything prefect and fully remodeled! Even better than before! Very clean and very nice again! Best resort in Cozumel and we’ve seen them all! Only 1 negative is the staff trying to sell you packages and time share stuff. Very annoying as they try to hit you up everyday so just walk away from them fast or they will try to steal your vacation time with many words. The hotel has a great area to snorkel right off the deck and the water is perfect! If you need a sandy beach you can catch a quick can ride down but the water snorkel area at this resort is the best! Staff provided sweet anniversary and birthday surprise! There is a nice gym inside, a little gift shop with all your little needs, plenty of food options that are all good, full size lotion, shampoo and conditioner, nice robes and house shoes you name it it’s there!
10
Lisa
4 dic 2024
·
Soggiorno di 4 notti
The staff is invested in your comfort and elevated experience. They are the reason I came back again this year, and my decision to stay at The Cozumel Palace was a no brainer.
The staff is invested in your comfort and elevated experience. They are the reason I came back again this year, and my decision to stay at The Cozumel Palace was a no brainer.
8
Becky Ann
15 gen 2025
·
Soggiorno di 7 notti
This is our second time staying at the Cozumel Palace in 8 months! We love it here. The hotel has been recently remodeled and is better than ever. Food, drinks, service, etc. You can't go wrong. The kids playroom is so helpful and the entertainment staff does a great job. It did seem like some of the servers were possibly training, at each restaurant there seemed to be at least one server who was not as good as the others. (forgot food, took too long, etc) Otherwise, it was Amazing! Special shout outs go to; the Playroom staff- Dianne, Leslie and Yara for keeping our kids fully entertained and having the best trip ever! Server Alan, who is always smiling and helpful! Entertainment staff- Fernando, who is happy and entertaining to all. Server at MoMo- Elizabeth (hoping that's right) who provided us the most wonderful dinner experience. Spa Staff- Luz, who provided the most relaxing massage Everyone with Room Service and Housekeeping The Tequila Shot Band, who were Incredible! And the gentleman in Concierge, who are always eager to help. We appreciate ALL of you! Things we didn't love; the new restaurant reservation system, added unnecessary stress and planning to a vacation. The front desk staff could have been more helpful. Hard to even see them smile, which was an odd vibe. Overall we LOVE this property and definitely recommend to anyone.
This is our second time staying at the Cozumel Palace in 8 months! We love it here. The hotel has been recently remodeled and is better than ever. Food, drinks, service, etc. You can't go wrong. The kids playroom is so helpful and the entertainment staff does a great job. It did seem like some of the servers were possibly training, at each restaurant there seemed to be at least one server who was not as good as the others. (forgot food, took too long, etc) Otherwise, it was Amazing! Special shout outs go to; the Playroom staff- Dianne, Leslie and Yara for keeping our kids fully entertained and having the best trip ever! Server Alan, who is always smiling and helpful! Entertainment staff- Fernando, who is happy and entertaining to all. Server at MoMo- Elizabeth (hoping that's right) who provided us the most wonderful dinner experience. Spa Staff- Luz, who provided the most relaxing massage Everyone with Room Service and Housekeeping The Tequila Shot Band, who were Incredible! And the gentleman in Concierge, who are always eager to help. We appreciate ALL of you! Things we didn't love; the new restaurant reservation system, added unnecessary stress and planning to a vacation. The front desk staff could have been more helpful. Hard to even see them smile, which was an odd vibe. Overall we LOVE this property and definitely recommend to anyone.
4
Karina
29 apr 2025
·
Soggiorno di 4 notti
Cozumel Palace is visually nice. The staff (up front) are all trying to get over on people. Once you walk in they greet you, hand you a drink and carnation then as soon as you get to check in they tell you about how you are in a category and that you can upgrade for only $95 (they fail to say a night). We got into our room (that was booked online a month in advance) and it’s the very first room on the ground floor. The room didn’t look very clean and it just so happened to be a handy capable room. This would have been great if we needed it but that was not the case. When we went to the front to ask for a different room, they were very rude and said they had nothing for us. We were not happy and let them know we did not want to stay in that room. All of a sudden they had something, but wanted us to pay an additional $380 to move up.
Cozumel Palace is visually nice. The staff (up front) are all trying to get over on people. Once you walk in they greet you, hand you a drink and carnation then as soon as you get to check in they tell you about how you are in a category and that you can upgrade for only $95 (they fail to say a night). We got into our room (that was booked online a month in advance) and it’s the very first room on the ground floor. The room didn’t look very clean and it just so happened to be a handy capable room. This would have been great if we needed it but that was not the case. When we went to the front to ask for a different room, they were very rude and said they had nothing for us. We were not happy and let them know we did not want to stay in that room. All of a sudden they had something, but wanted us to pay an additional $380 to move up.
10
Dwayne
5 feb 2024
·
Soggiorno di 4 notti
The staff at the Cozumel Palace is first class!
The staff at the Cozumel Palace is first class!
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Posizione
Posizione fronte oceano comoda, a pochi passi dal centro e dal traghetto; molti si sono sentiti al sicuro. Non c'è una spiaggia sabbiosa in loco, ma i taxi raggiungono le spiagge rapidamente.
Recensioni degli ospiti correlate
10
Feliciano
29 lug 2023
·
Soggiorno di 5 notti
Great location, walked to shop at Senor Frogs. Food at all the restaurants was excellent, room service was quick and just as delicious. Room was really comfortable, pool is large and not packed. Loved this place, became one of my favorites.
Great location, walked to shop at Senor Frogs. Food at all the restaurants was excellent, room service was quick and just as delicious. Room was really comfortable, pool is large and not packed. Loved this place, became one of my favorites.
10
Jason Russell
27 ott 2023
·
Soggiorno di 6 notti
Great location and very friendly staff
Great location and very friendly staff
10
Jennifer Michelle
19 ago 2023
·
Soggiorno di 6 notti
Great location walking distance to downtown area. Immaculate rooms facing ocean cleaned 2x per day. Good restaurants with lots of options, plus room service available 24/7 and minibar in room. Snorkeling area, paddle boarding and kayaks available. 2 pools with plenty of lounges facing pool or ocean, with or without shade and with attentive service. Entertainment was great, with Mayan show, aerial/aqua show and fire show the nights I was there. Friendliness of staff was great!
Great location walking distance to downtown area. Immaculate rooms facing ocean cleaned 2x per day. Good restaurants with lots of options, plus room service available 24/7 and minibar in room. Snorkeling area, paddle boarding and kayaks available. 2 pools with plenty of lounges facing pool or ocean, with or without shade and with attentive service. Entertainment was great, with Mayan show, aerial/aqua show and fire show the nights I was there. Friendliness of staff was great!
10
Stephen
14 mar 2025
·
Soggiorno di 5 notti
Very nice place to stay in Cozumel. Close to the city, walking around, beaches nearby, snorkeling was fun, and very relaxed atmosphere. Great latte at the coffee bar too.
Very nice place to stay in Cozumel. Close to the city, walking around, beaches nearby, snorkeling was fun, and very relaxed atmosphere. Great latte at the coffee bar too.
10
DANIEL ARNAL
30 nov 2024
·
Soggiorno di 5 notti
Petite and elegant high end all inclusive property with the best location to the airport, downtown and sites of interest
Petite and elegant high end all inclusive property with the best location to the airport, downtown and sites of interest
10
Liliana
11 ago 2025
·
Soggiorno di 4 notti
Everything was great about this hotel. It is about 5 min cab drive from the ferry. Very clean, the stuff is amazing, fast and very polite, entertainment is good. We found that food is very tasty. Lots of healthy options! The buffer is inside ( I was happy about it). The coffee shop is good. The drinks are not bad as well. There is no beach, but it is a waterfront and you can swim using a ladder. The water was beautiful and we snorkeled every day. The AC in the room worked well. I used the gym for the first day. It is a nice facility. It was closed for the remaining of my trip( renovation?), but I was able to run outside early in the morning . Felt like a very safe island. Cozumel is beautiful and we have zero complaints about this resort. Thank you
Everything was great about this hotel. It is about 5 min cab drive from the ferry. Very clean, the stuff is amazing, fast and very polite, entertainment is good. We found that food is very tasty. Lots of healthy options! The buffer is inside ( I was happy about it). The coffee shop is good. The drinks are not bad as well. There is no beach, but it is a waterfront and you can swim using a ladder. The water was beautiful and we snorkeled every day. The AC in the room worked well. I used the gym for the first day. It is a nice facility. It was closed for the remaining of my trip( renovation?), but I was able to run outside early in the morning . Felt like a very safe island. Cozumel is beautiful and we have zero complaints about this resort. Thank you
10
Dawn
17 mar 2025
·
Soggiorno di 6 notti
The property is located on a busy street close to downtown. We found it to be quiet and pleasant regardless of the location. The food was good. The staff is great. Their VIP is confusing VS misleading. We were adamant in refusing any sales speech to join their "ownership" program and were left alone. Although it is ocean side, there is no beach but access to the water. We will return
The property is located on a busy street close to downtown. We found it to be quiet and pleasant regardless of the location. The food was good. The staff is great. Their VIP is confusing VS misleading. We were adamant in refusing any sales speech to join their "ownership" program and were left alone. Although it is ocean side, there is no beach but access to the water. We will return
10
Darlene
19 feb 2023
·
Soggiorno di 9 notti
Great staff, service, and location.
Great staff, service, and location.
10
Sherri
27 dic 2022
·
Soggiorno di 19.347 notti
From the minute you step into the lobby until you leave, the team is so welcoming! The food was great, adult beverages were amazing. Snorkeling and paddle boards are a part of the all inclusive package. Only negative is that there is not a beach, but you can rent a car and drive less than 20 minutes to a beach.
From the minute you step into the lobby until you leave, the team is so welcoming! The food was great, adult beverages were amazing. Snorkeling and paddle boards are a part of the all inclusive package. Only negative is that there is not a beach, but you can rent a car and drive less than 20 minutes to a beach.
10
Kimberly
15 mar 2025
·
Soggiorno di 4 notti
It has been updated and very nice. All the staff is wonderful. Perfect location for walking to town. Food is what you’d expect for all inclusive. Yes we would go again.
It has been updated and very nice. All the staff is wonderful. Perfect location for walking to town. Food is what you’d expect for all inclusive. Yes we would go again.
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Ristorazione
Il cibo è generalmente gustoso, con diversi ristoranti, una colazione a buffet molto popolare e un ottimo bar. Alcuni aspetti negativi includono la necessità di prenotare a cena o attendere, qualche incoerenza occasionale e alcune bevande dal sapore leggero.
Recensioni degli ospiti correlate
10
Keith
14 apr 2025
·
Soggiorno di 7 notti
It took us a day or two to adjust to how compact this resort is, but in the end we loved it and enjoyed it a lot. The coffee shop in the lobby is amazing—real coffees made to order, crepes made to order, and amazing pastries and macaroons, etc. all included. The restaurants were good but not “stellar”. We liked the Italian one the best. Mono the Asian one was the weakest for us—everything looked pretty but it was like the chefs made it look like the pictures but had never actually tasted the real thing—which is understandable because it’s in Mexico of course! The service was outstanding and prompt, waiters steady at the poll, quick room service, nice turn down service. Our favorite employees were Paola, a waitress at Flamingo’s who also recognized us at room service, and Ivan the head waiter of the Italian restaurant, who was warm friendly and took great pride in “his” restaurant. Every company should want employees like these. The other big learning is the rhythm at the pool. Mornings are quiet and laid back, not crowded even though lots of people reserve their chairs. (I don’t know why hotels all over the world continue to just allow this—it really sucks.) in the afternoons, the pool area gets more active and crowded, with music and DJ’s and activities. Morning volleyball is really fun and usually has 6-10 people playing. Afternoon volleyball will seriously have 40 people playing. It’s a wonder the ball ever touches the water! It is a little cheesy but a fun activity.
It took us a day or two to adjust to how compact this resort is, but in the end we loved it and enjoyed it a lot. The coffee shop in the lobby is amazing—real coffees made to order, crepes made to order, and amazing pastries and macaroons, etc. all included. The restaurants were good but not “stellar”. We liked the Italian one the best. Mono the Asian one was the weakest for us—everything looked pretty but it was like the chefs made it look like the pictures but had never actually tasted the real thing—which is understandable because it’s in Mexico of course! The service was outstanding and prompt, waiters steady at the poll, quick room service, nice turn down service. Our favorite employees were Paola, a waitress at Flamingo’s who also recognized us at room service, and Ivan the head waiter of the Italian restaurant, who was warm friendly and took great pride in “his” restaurant. Every company should want employees like these. The other big learning is the rhythm at the pool. Mornings are quiet and laid back, not crowded even though lots of people reserve their chairs. (I don’t know why hotels all over the world continue to just allow this—it really sucks.) in the afternoons, the pool area gets more active and crowded, with music and DJ’s and activities. Morning volleyball is really fun and usually has 6-10 people playing. Afternoon volleyball will seriously have 40 people playing. It’s a wonder the ball ever touches the water! It is a little cheesy but a fun activity.
8
Dale
27 lug 2023
·
Soggiorno di 6 notti
Same dinner menu outside got boring every night.
Same dinner menu outside got boring every night.
10
Kathryn
6 gen 2026
·
Soggiorno di 5 notti
Amazing food, staff and customer service. Hotel is updated and clean and rooms were comfortable.
Amazing food, staff and customer service. Hotel is updated and clean and rooms were comfortable.
10
Kristina
10 mar 2024
·
Soggiorno di 6 notti
Gorgeous property with wonderful staff. Our room was large and very clean with a super comfy bed. Food at all the restaurants was amazing, especially liked the Indian restaurant. Pool side lunch menu was just ok. Lobby bar and sweet shop were our favorites! Espresso martinis at lobby bar were delicious!! Special shout out to Fernando on the activity team, Jennifer and Jorge pool/lunch/breakfast servers. Also, the housecleaning staff were the best we’ve ever had! Our only disappointment was that there was only one outdoor dining options. The Italian, Mexican, Indian and Asian restaurants were all indoors. We love to dine outside in the warm evenings with the sea breeze. We knew there was no beach which we did miss however the snorkeling right in front of the property was fantastic!!
Gorgeous property with wonderful staff. Our room was large and very clean with a super comfy bed. Food at all the restaurants was amazing, especially liked the Indian restaurant. Pool side lunch menu was just ok. Lobby bar and sweet shop were our favorites! Espresso martinis at lobby bar were delicious!! Special shout out to Fernando on the activity team, Jennifer and Jorge pool/lunch/breakfast servers. Also, the housecleaning staff were the best we’ve ever had! Our only disappointment was that there was only one outdoor dining options. The Italian, Mexican, Indian and Asian restaurants were all indoors. We love to dine outside in the warm evenings with the sea breeze. We knew there was no beach which we did miss however the snorkeling right in front of the property was fantastic!!
8
James
16 nov 2025
·
Soggiorno di 7 notti
Breakfast was really good, food after that is subpar, food quality has suffered. And the Micheal Jackson show is no more, which was a great highlight, sad to see it go. Service was great as always, the staff did their best with what they had.
Breakfast was really good, food after that is subpar, food quality has suffered. And the Micheal Jackson show is no more, which was a great highlight, sad to see it go. Service was great as always, the staff did their best with what they had.
10
Jennifer Michelle
19 ago 2023
·
Soggiorno di 6 notti
Great location walking distance to downtown area. Immaculate rooms facing ocean cleaned 2x per day. Good restaurants with lots of options, plus room service available 24/7 and minibar in room. Snorkeling area, paddle boarding and kayaks available. 2 pools with plenty of lounges facing pool or ocean, with or without shade and with attentive service. Entertainment was great, with Mayan show, aerial/aqua show and fire show the nights I was there. Friendliness of staff was great!
Great location walking distance to downtown area. Immaculate rooms facing ocean cleaned 2x per day. Good restaurants with lots of options, plus room service available 24/7 and minibar in room. Snorkeling area, paddle boarding and kayaks available. 2 pools with plenty of lounges facing pool or ocean, with or without shade and with attentive service. Entertainment was great, with Mayan show, aerial/aqua show and fire show the nights I was there. Friendliness of staff was great!
10
GINA J
22 giu 2025
·
Soggiorno di 5 notti
Great resort to relax. Food is above average compared to other resorts. Not a lot to do besides eat, drink and hang by the pool. Not a lot of socializing. Skip out on Momo, the Japanese restaurant, the rest were great.
Great resort to relax. Food is above average compared to other resorts. Not a lot to do besides eat, drink and hang by the pool. Not a lot of socializing. Skip out on Momo, the Japanese restaurant, the rest were great.
10
Domenic Daryle
9 apr 2025
·
Soggiorno di 7 notti
We love Palace Cozumel. Clean, awesome staff, SPECTACULAR food (italian restaurant notwithstanding), perfect location. Can’t wait to go again!
We love Palace Cozumel. Clean, awesome staff, SPECTACULAR food (italian restaurant notwithstanding), perfect location. Can’t wait to go again!
8
Christina
2 lug 2023
·
Soggiorno di 4 notti
Beach: There is no actual beach with sand, but the water was pretty. You can enter the water using the stairs & there is free snorkel equipment you can use to go snorkeling which we did. There are showers to rinse off afterwards too. Food: Delicious! We were very impressed. There are three spaces for restaurants & one of them rotates for dinner between Sushi & Indian. The others are Mexican (our favorite) & Italian. Pools: The two pools were kept clean. Fresh towels were always available. Bartenders were friendly & service was good. Rooms: We stayed in 211 & loved it. The jacuzzi was a nice bonus even though the jets didn't work. The sunsets were gorgeous! We loved the balcony hammock & the room itself was spacious with many areas to lay out your luggage. Room also came with a safe, iron, ironing board and stocked fridge (water, beer, soda). Lighting was good. Gift Shop: Overpriced like most resorts. Grounds: Well kept & clean. Did not see trash which was nice. We felt safe the entire time we were there. Great location about a 10 minute drive to the airport & walking distance to shops. Staff: So friendly! Anytime a staff member walked by us in the hallways they always said hello. They cleaned our room daily & provided fresh towels in the evening. They were accommodating & helpful. Overall it was a terrific stay!! Just be aware about the potential persuasion to buy a timeshare or listen to a 90 minute presentation & remember you can always say no and move on.
Beach: There is no actual beach with sand, but the water was pretty. You can enter the water using the stairs & there is free snorkel equipment you can use to go snorkeling which we did. There are showers to rinse off afterwards too. Food: Delicious! We were very impressed. There are three spaces for restaurants & one of them rotates for dinner between Sushi & Indian. The others are Mexican (our favorite) & Italian. Pools: The two pools were kept clean. Fresh towels were always available. Bartenders were friendly & service was good. Rooms: We stayed in 211 & loved it. The jacuzzi was a nice bonus even though the jets didn't work. The sunsets were gorgeous! We loved the balcony hammock & the room itself was spacious with many areas to lay out your luggage. Room also came with a safe, iron, ironing board and stocked fridge (water, beer, soda). Lighting was good. Gift Shop: Overpriced like most resorts. Grounds: Well kept & clean. Did not see trash which was nice. We felt safe the entire time we were there. Great location about a 10 minute drive to the airport & walking distance to shops. Staff: So friendly! Anytime a staff member walked by us in the hallways they always said hello. They cleaned our room daily & provided fresh towels in the evening. They were accommodating & helpful. Overall it was a terrific stay!! Just be aware about the potential persuasion to buy a timeshare or listen to a 90 minute presentation & remember you can always say no and move on.
10
Phillip
9 gen 2025
·
Soggiorno di 4 notti
The dining options and quality of food were great. We enjoyed the flexibility of the buffet. It should be stressed more at check in, or booking even, the need for restaurant reservations. It is more of a necessity than a recommendation. The resort app was easy to use and worked well for room service and mini bar refills. The bell staff were always friendly and helpful. The cleaning staff did a great job. For evening entertainment, the Tequila Shot Band was excellent!
The dining options and quality of food were great. We enjoyed the flexibility of the buffet. It should be stressed more at check in, or booking even, the need for restaurant reservations. It is more of a necessity than a recommendation. The resort app was easy to use and worked well for room service and mini bar refills. The bell staff were always friendly and helpful. The cleaning staff did a great job. For evening entertainment, the Tequila Shot Band was excellent!
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
Veronica
11 ago 2026
·
Soggiorno di 5 notti
Excelente!!! Un hotel de primera calidad, muy bonito, muy limpio, cuenta con un excelente personal, nos atendieron de maravilla, las habitaciones super cómodas ,la comida super !!! riquísimo todo, se percibe desde que llegas la maravilla de hotel que es , tiene muy buena ubicación, excelente opción para pasar unas vacaciones geniales.
Excelente!!! Un hotel de primera calidad, muy bonito, muy limpio, cuenta con un excelente personal, nos atendieron de maravilla, las habitaciones super cómodas ,la comida super !!! riquísimo todo, se percibe desde que llegas la maravilla de hotel que es , tiene muy buena ubicación, excelente opción para pasar unas vacaciones geniales.
8
Carlos Ali
2 ago 2026
·
Soggiorno di 4 notti
Increíble el servicio , instalaciones y lugar
Increíble el servicio , instalaciones y lugar
10
Bianca
11 lug 2026
·
Soggiorno di 3 notti
Resort incrível com funcionários prestativos e gentis. Destaque para Fili, Carmita, Gabriel Chan e Ivan, que tornaram a nossa estadia ainda mais especial. Voltaremos com certeza!
Resort incrível com funcionários prestativos e gentis. Destaque para Fili, Carmita, Gabriel Chan e Ivan, que tornaram a nossa estadia ainda mais especial. Voltaremos com certeza!
8
Jeremy
7 giu 2026
·
Soggiorno di 5 notti
The sales pitch was pretty persistent and food was average but resort property was nice and staff was helpful.
The sales pitch was pretty persistent and food was average but resort property was nice and staff was helpful.
10
Robert
26 mag 2026
·
Soggiorno di 6 notti
3rd time here. Loved it every time
3rd time here. Loved it every time
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:59
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-19: 383.1391594665527USD
- 2026-09-20: 373.952806665039USD
- 2026-09-21: 321.1380215484619USD
- 2026-09-22: 316.9410822357178USD
- 2026-09-23: 317.75692217407226USD
- 2026-09-24: 335.83683760986327USD
- 2026-09-25: 335.83683760986327USD
- 2026-09-26: 335.83683760986327USD
- 2026-09-27: 335.83683760986327USD
- 2026-09-28: 335.83683760986327USD
- 2026-09-29: 335.83683760986327USD
- 2026-09-30: 335.83683760986327USD
- 2026-10-01: 335.83683760986327USD
- 2026-10-02: 292.5170470474243USD
- 2026-10-03: 335.83683760986327USD
- 2026-10-04: 335.83683760986327USD
- 2026-10-05: 335.83683760986327USD
- 2026-10-06: 335.83683760986327USD
- 2026-10-07: 335.83683760986327USD
- 2026-10-08: 335.83683760986327USD
- 2026-10-09: 335.83683760986327USD
- 2026-10-10: 335.83683760986327USD
- 2026-10-11: 335.83683760986327USD
- 2026-10-12: 335.83683760986327USD
- 2026-10-13: 335.83683760986327USD
- 2026-10-14: 335.83683760986327USD
- 2026-10-15: 335.83683760986327USD
- 2026-10-16: 375.0083996429443USD
- 2026-10-17: 375.0083996429443USD
- 2026-10-18: 372.76998063049314USD
- 2026-10-19: 368.7699863189697USD
- 2026-10-20: 375.0083996429443USD
- 2026-10-21: 372.76998063049314USD
- 2026-10-22: 368.7699863189697USD
- 2026-10-23: 368.7699863189697USD
- 2026-10-24: 338.769993951416USD
- 2026-10-25: 335.76999821777343USD
- 2026-10-26: 338.769993951416USD
- 2026-10-27: 338.769993951416USD
- 2026-10-28: 335.76999821777343USD
- 2026-10-29: 372.76998063049314USD
- 2026-10-30: 375.0083996429443USD
- 2026-10-31: 375.0083996429443USD
- 2026-11-01: 405.9828178649902USD
- 2026-11-02: 405.9828178649902USD
- 2026-11-03: 405.9828178649902USD
- 2026-11-04: 405.9828178649902USD
- 2026-11-05: 405.9828178649902USD
- 2026-11-06: 405.9828178649902USD
- 2026-11-07: 451.7699733764648USD
- 2026-11-08: 450.7164122039795USD
- 2026-11-09: 383.7700000183105USD
- 2026-11-10: 383.7700000183105USD
- 2026-11-11: 379.77000570678706USD
- 2026-11-12: 405.77000376281734USD
- 2026-11-13: 413.7699923858642USD
- 2026-11-14: 401.76997442016597USD
- 2026-11-15: 401.76997442016597USD
- 2026-11-16: 379.77000570678706USD
- 2026-11-17: 386.7699957519531USD
- 2026-11-18: 403.3789190948486USD
- 2026-11-19: 450.7164122039795USD
Questa struttura offre il servizio di trasferimento dall'aeroporto (potrebbero essere previsti supplementi). Per usufruirne, prima della partenza occorre comunicare alla struttura i dettagli relativi all'arrivo, utilizzando i recapiti indicati nella conferma ricevuta in seguito alla prenotazione. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Al momento del check-in è necessario fornire la carta di credito utilizzata per la prenotazione in presenza del titolare e del relativo documento di identità comprensivo di foto. Eventuali altre richieste devono essere concordate con la struttura prima dell'arrivo.Se hai domande, contatta la struttura tramite i recapiti indicati sulla conferma di prenotazione. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. Al momento del check-in, gli ospiti devono mostrare un documento che attesti l'età dei bambini. In caso di mancata corrispondenza con quanto indicato nella prenotazione, l'hotel può addebitare la differenza sulla tariffa.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- La struttura è dotata di un rilevatore di monossido di carbonio, un rilevatore di fumo, un sistema di sicurezza e delle griglie di protezione per le finestre
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un resort prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Navetta per l'aeroporto: 61 USD a persona (andata e ritorno)
- Costo della navetta per l’aeroporto per bambino: 61 USD (andata e ritorno), (fino a 17 anni).
- Il check-out posticipato è a pagamento e soggetto a disponibilità
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni
Lavanderia a secco
Servizi
Business center
Banco escursioni
Lavanderia a secco
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Attività
Piscina
Spiaggia privata
Spiaggia - nelle vicinanze
Immersioni subacquee
Area giochi
Piscina coperta
Piscina scoperta
Pool (Indoor)
Pool (Infinity)
Pool (Seasonal Outdoor)
Ping pong
Terrazza
Fitness Center (nearby)
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Idromassaggio/Jacuzzi
Massaggi
SPA e centro benessere
Barbiere/Estetista
Mini-club
Bar della piscina
Colazione in camera
Family room
Beach Sun Loungers
Snack Bar/Deli
Internet
Wi-fi gratuito