The Westin Cozumel
158 USD
a notte
Media per settembre
Prezzi per The Westin Cozumel
Seleziona le date per controllare prezzi e disponibilità
158 USD
a notte
Media per settembre
Prezzi medi mensili
Presso The Westin Cozumel, il prezzo per notte è in media di 141 USD nel mese più economico (ottobre) e di 231 USD nel mese più caro (dicembre), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 183 USD |
| febbraio | 215 USD |
| marzo | 219 USD |
| aprile | 209 USD |
| maggio | 166 USD |
| giugno | 175 USD |
| luglio | 206 USD |
| agosto | 219 USD |
| settembre | 158 USD |
| ottobre | 141 USD |
| novembre | 199 USD |
| dicembre | 231 USD |
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Prezzo più alto: dicembre (circa 231 USD)
Prezzo più basso: ottobre (circa 141 USD)
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi, che includono una piscina all'aperto, una sauna e una pales...
Servizi
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi, che includono una piscina all'aperto, una sauna e una palestra aperta giorno e notte. Questo resort dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e un servizio babysitter a pagamento.
Servizi per le aziende
Potrai usufruire di accesso gratuito a Internet via cavo, un business center e check-out veloce. Un resort è ideale per l'organizzazione di eventi, grazie a un centro congressi e sale riunioni. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Assapora le delizie di Cuzamil, uno dei 2 ristoranti disponibili presso un resort, che propone cucina locale e internazionale, o chiama il servizio in camera 24 ore su 24. Desideri rilassarti con un drink rinfrescante? Troverai un bar a bordo piscina e 2 bar/lounge. La colazione a buffet è disponibile a pagamento tutti i giorni dalle ore 07:00 alle ore 11:00.
Camere
Soggiorna in una delle 152 camere della struttura, complete di TV LED. È disponibile la connessione Internet wireless e via cavo (inclusa). Il bagno in camera dispone di combinazione doccia/vasca, set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, casseforti e scrivanie.
Posizione
A Cozumel (Zona Hotelera Norte), da The Westin Cozumel puoi raggiungere Parco Benito Juarez e Chiesa di San Miguel nel giro di 10 minuti in auto. Questo resort sulla spiaggia dista 7,7 km da Spiaggia di Stingray e 14 km da Parco Nazionale Chankanaab.
Nelle vicinanze
Spiaggia San Juan(1.1 miglia)
Villa Maya(1.9 miglia)
Monumento al Patrimonio Maya(2.6 miglia)
Centro Commerciale Los Cinco Soles(2.8 miglia)
Museo di Cozumel(2.9 miglia)
Malecón San Miguel(2.9 miglia)
Terminal Maritima De Cozumel(3.1 miglia)
Terminal dei Traghetti del Molo Fiscale di Cozumel(3.1 miglia)
Parco Benito Juarez(3.3 miglia)
Central Plaza(3.3 miglia)
Statua di Rafael E. Melgar(3.4 miglia)
Museo de la Isla de Cozumel(3.4 miglia)
Terminal Crociere Punta Langosta(3.4 miglia)
Chiesa di San Miguel(3.5 miglia)
Palacio Municipal(3.8 miglia)
L'aeroporto più comodo per raggiungere The Westin Cozumel è Aeroporto Internazionale di Cozumel (CZM)(3.8 miglia)
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni
Posizione
Carretera Costera Norte Km 4.8, Zona Hotelera Norte, San Miguel, Quintana Roo, Messico
Spiaggia San Juan (1.1 miglia)
Villa Maya (1.9 miglia)
Monumento al Patrimonio Maya (2.6 miglia)
Centro Commerciale Los Cinco Soles (2.8 miglia)
Museo di Cozumel (2.9 miglia)
Malecón San Miguel (2.9 miglia)
Opzioni camera
14
Suite, 1 camera da letto, vista oceano
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
624 ft²
Area terrazzata esterna o patioWi-Fi (gratuito)Bagno privatoCulla (gratis)
5
Suite Junior, 2 letti queen, vista oceano
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
538 ft²
Area terrazzata esterna o patioWi-Fi (gratuito)Bagno privatoCulla (gratis)
6
Suite Presidenziale, 1 camera da letto, vista oceano
Dettagli della camera
1 Letto Matrimoniale Alla Francese
Posti letto: 2
1313 ft²
BalconeWi-Fi (gratuito)Bagno privatoCulla (gratis)
8
Suite Junior, 1 letto king, vista oceano
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
538 ft²
Area terrazzata esterna o patioWi-Fi (gratuito)Bagno privatoCulla (gratis)
5
Suite monolocale, 1 letto king, fronte oceano
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
883 ft²
BalconeWi-Fi (gratuito)Bagno privatoCulla (gratis)
5
Camera Classic, 2 letti queen, balcone
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
452 ft²
BalconeWi-Fi (gratuito)Bagno privatoCulla (gratis)
8
Camera Classic, 1 letto king, balcone
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
452 ft²
BalconeBancone o terrazzaWi-Fi (gratuito)Bagno privatoCulla (gratis)
12
Suite Junior, 1 camera da letto, vista oceano
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
624 ft²
Area terrazzata esterna o patioWi-Fi (gratuito)Bagno privatoCulla (gratis)
7
Camera Classic, 1 letto king, vista oceano
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
409 ft²
Wi-Fi (gratuito)Bagno privatoCulla (gratis)
Recensioni degli ospiti su The Westin Cozumel
8.5
Molto buono
Sulla base di 1002 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Al The Westin Cozumel, i viaggiatori evidenziano un'ambientazione tranquilla sulla spiaggia, con splendide viste e la possibilità di fare snorkeling direttamente dalla struttura, oltre a personale generalmente cordiale e una colazione a buffet molto apprezzata, che contribuisce a iniziare la giornata con il piede giusto.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Al The Westin Cozumel, i viaggiatori evidenziano un'ambientazione tranquilla sulla spiaggia, con splendide viste e la possibilità di fare snorkeling direttamente dalla struttura, oltre a personale generalmente cordiale e una colazione a buffet molto apprezzata, che contribuisce a iniziare la giornata con il piede giusto.
Le recensioni relative alla ristorazione sono contrastanti, con opzioni in loco limitate, pasti occasionalmente lenti o insipidi, e confusione per quanto riguarda la fatturazione all-inclusive e le firme richieste. Alcuni ospiti segnalano un odore persistente nella hall, un servizio di pulizia o la fornitura di asciugamani inconsistente, e problemi di manutenzione sporadici come problemi con l'acqua calda o l'aria condizionata. La spiaggia è piccola e rocciosa in alcuni punti con poca ombra o lettini, e l'atmosfera è molto tranquilla con poca animazione serale; l'hotel si trova a nord della città, anche se i taxi sono facilmente disponibili. Ci si aspetta un soggiorno rilassante fronte oceano con snorkeling eccezionale, notti tranquille e alcuni compromessi operativi.
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Servizi
Struttura fronte spiaggia compatta con un buon snorkeling direttamente dall'hotel, attrezzatura non motorizzata gratuita, due piscine, di cui una per soli adulti sul tetto, e un centro benessere molto apprezzato. L'ombra e i lettini possono essere scarsi, le piscine non sono riscaldate e non ci sono vasche idromassaggio, e c'è poca o nessuna animazione serale.
Recensioni degli ospiti correlate
8
Hillary
29 feb 2024
·
Soggiorno di 4 notti
I stayed with my 2 sisters for 4 nights with the all-inclusive option. We had an amazing time. The food was delicious. There was a breakfast buffet, a lunch snack bar, and 2 dining options. We were very satisfied with all options and the quality of the food. We used the AMSTAR representative, named Banner, to book excursions. He made everything super easy. The snorkeling at the property was AMAZING and so pretty. We used the free daily kayak and snorkeling daily. We will be back.
I stayed with my 2 sisters for 4 nights with the all-inclusive option. We had an amazing time. The food was delicious. There was a breakfast buffet, a lunch snack bar, and 2 dining options. We were very satisfied with all options and the quality of the food. We used the AMSTAR representative, named Banner, to book excursions. He made everything super easy. The snorkeling at the property was AMAZING and so pretty. We used the free daily kayak and snorkeling daily. We will be back.
10
Andrew
8 lug 2025
·
Soggiorno di 6 notti
A very nice first stay at this hotel. Out third trip overall to Cozumel. We took the all inclusive option because we knew we’d be eating the majority of our meals at the hotel. Three good options for food, our favorite being Cuzamil restaurant. The lava cake dessert is amazing. Good lagoon and great snorkeling at this resort. Taxis were always accessible and waiting out front when we wanted to go and shop in town. Our servers Alex and Efren were amazing and made this such a great stay. I do note the musty smell in the lobby a bit, due to the humidity One suggestion I would have is the hotel needs maybe 10 more umbrellas outside for patrons. There were around 10 or so but the property needs 20. All in all a great stay though
A very nice first stay at this hotel. Out third trip overall to Cozumel. We took the all inclusive option because we knew we’d be eating the majority of our meals at the hotel. Three good options for food, our favorite being Cuzamil restaurant. The lava cake dessert is amazing. Good lagoon and great snorkeling at this resort. Taxis were always accessible and waiting out front when we wanted to go and shop in town. Our servers Alex and Efren were amazing and made this such a great stay. I do note the musty smell in the lobby a bit, due to the humidity One suggestion I would have is the hotel needs maybe 10 more umbrellas outside for patrons. There were around 10 or so but the property needs 20. All in all a great stay though
8
Marlise
2 ago 2024
·
Soggiorno di 7 notti
Enjoy the beach area and snorkeling . Beautiful sea life . The pool on the roof for adults was amazing refreshing and very clean and quiet . Will be back 2 nd time staying here . Friendly staff also .
Enjoy the beach area and snorkeling . Beautiful sea life . The pool on the roof for adults was amazing refreshing and very clean and quiet . Will be back 2 nd time staying here . Friendly staff also .
10
Renato Alfredo Sanchez
17 ott 2023
·
Soggiorno di 4 notti
Very nice hotel, quite and tranquil, and very clean. The staff provided outstanding services. The beach is nice but a little small and can get crowded at times. The beach has a lot of rocks and is not easy to walk on. However, other wonderful beaches are a short walk north. The gym is a little small and the hotel does not have bicycles for guests, like other hotels do.
Very nice hotel, quite and tranquil, and very clean. The staff provided outstanding services. The beach is nice but a little small and can get crowded at times. The beach has a lot of rocks and is not easy to walk on. However, other wonderful beaches are a short walk north. The gym is a little small and the hotel does not have bicycles for guests, like other hotels do.
10
Sergio Damian
15 feb 2026
·
Soggiorno di 2 notti
El hotel tiene una playa privada muy tranquila. Cuentas con 2 albercas generales y una alberca en tu cabaña (solo habitación cabaña). Te brindan equipo para snorkel y kayak; los restaurantes están excelentes en su calidad de comida y atención
El hotel tiene una playa privada muy tranquila. Cuentas con 2 albercas generales y una alberca en tu cabaña (solo habitación cabaña). Te brindan equipo para snorkel y kayak; los restaurantes están excelentes en su calidad de comida y atención
10
Joshua
9 apr 2023
·
Soggiorno di 5 notti
Great snorkeling, convenient location and good food. They need more pool and beach chairs but still had a great time using both.
Great snorkeling, convenient location and good food. They need more pool and beach chairs but still had a great time using both.
6
Derek
14 apr 2025
·
Soggiorno di 3 notti
The staff were awesome and really took care of us. We stayed in a suite, the view and size were both great. Downside would be the ocean access and no entertainment at night.
The staff were awesome and really took care of us. We stayed in a suite, the view and size were both great. Downside would be the ocean access and no entertainment at night.
10
Marjorie
12 mar 2023
·
Soggiorno di 7 notti
The resort is clean and has good snorkeling area in front of the Gaviotas restaurant. The water is so clear, and we really enjoyed our daily breakfast included in our stay. Special thanks to the wonderful staff in the Gaviotas. We had a corner balcony room on the 8th floor and it was so beautiful and we spent a lot of time there watching sunsets. The Sky Lounge is fabulous. You have to see it! Some opportunities for improvement - the beach area is lacking shade options. There were only 3 umbrellas in the beach and the sun is really strong. A few palm trees offer shade but not enough. Thanks again!
The resort is clean and has good snorkeling area in front of the Gaviotas restaurant. The water is so clear, and we really enjoyed our daily breakfast included in our stay. Special thanks to the wonderful staff in the Gaviotas. We had a corner balcony room on the 8th floor and it was so beautiful and we spent a lot of time there watching sunsets. The Sky Lounge is fabulous. You have to see it! Some opportunities for improvement - the beach area is lacking shade options. There were only 3 umbrellas in the beach and the sun is really strong. A few palm trees offer shade but not enough. Thanks again!
10
Saul
30 lug 2025
·
Soggiorno di 3 notti
Un hotel para descansar y relajarte, el personal muy amable y las instalaciones muy bien. gracias por hacer de nuestra estancia toda una comodidad. La playa es maravillosa y limpia, puedes nadar y hacer snorkel
Un hotel para descansar y relajarte, el personal muy amable y las instalaciones muy bien. gracias por hacer de nuestra estancia toda una comodidad. La playa es maravillosa y limpia, puedes nadar y hacer snorkel
8
Kevin Richard
29 nov 2024
·
Soggiorno di 3 notti
We stayed for 3 nights and really enjoyed our stay. The staff is incredibly kind and helpful. Always Going out of their way to make sure all our needs were met. This is a small quiet resort, which we liked, because we have 2 little kids. The food was decent. Never seemed to come out hot. And quality was lacking. But the service made up for it. The drinks were strong. There was plenty to do from snorkeling, kayaking, playing in the little waves. They have a hut with services right there on the property to book sailing, jet skis, scuba, etc… Very disappointed the pools are not heated and are VERY cold. No one was in the pools except some kids. There are also no hot tubs. The adults only pool upstairs has great views but was underwhelming. Not very clean and pool was freezing. We used the kids club for a few hours per day but there is not much structure or activities. It’s also a pretty small room and no outside area. They don’t provide water bottles or snacks for the kids which we found surprising. We used to spa, we did a couples massage. We loved this. The staff was amazing, the massage was fantastic and then a private bath with mimosas on the balcony. All in all we had a great stay, but next time would look for somewhere with heated pools, hot tubs, and a better food selection/quality.
We stayed for 3 nights and really enjoyed our stay. The staff is incredibly kind and helpful. Always Going out of their way to make sure all our needs were met. This is a small quiet resort, which we liked, because we have 2 little kids. The food was decent. Never seemed to come out hot. And quality was lacking. But the service made up for it. The drinks were strong. There was plenty to do from snorkeling, kayaking, playing in the little waves. They have a hut with services right there on the property to book sailing, jet skis, scuba, etc… Very disappointed the pools are not heated and are VERY cold. No one was in the pools except some kids. There are also no hot tubs. The adults only pool upstairs has great views but was underwhelming. Not very clean and pool was freezing. We used the kids club for a few hours per day but there is not much structure or activities. It’s also a pretty small room and no outside area. They don’t provide water bottles or snacks for the kids which we found surprising. We used to spa, we did a couples massage. We loved this. The staff was amazing, the massage was fantastic and then a private bath with mimosas on the balcony. All in all we had a great stay, but next time would look for somewhere with heated pools, hot tubs, and a better food selection/quality.
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Pulizia
Molti ospiti trovano la struttura pulita, ma il servizio di pulizia è incoerente, con rifornimento di asciugamani mancante o in ritardo e occasionali problemi di pulizia della piscina. Si segnala un odore persistente di muffa o fognatura nella hall, insieme a problemi di manutenzione sporadici.
Recensioni degli ospiti correlate
8
Angelia
23 ago 2025
·
Soggiorno di 7 notti
Housekeeping needs to do a little more, but overall a clwan room
Housekeeping needs to do a little more, but overall a clwan room
10
Angelica Stach
25 ott 2025
·
Soggiorno di 7 notti
Staff was extremely friendly and the hotel was clean and well maintained
Staff was extremely friendly and the hotel was clean and well maintained
4
Alyssa
31 dic 2024
·
Soggiorno di 6 notti
Room was not cleaned more than a couple times during our 6 day stay. Beach chairs were not available for everyone promoting actual verbal altercations between guests that the resort did nothing about. Beach towels required a card each time and they never had towels.
Room was not cleaned more than a couple times during our 6 day stay. Beach chairs were not available for everyone promoting actual verbal altercations between guests that the resort did nothing about. Beach towels required a card each time and they never had towels.
10
GILBERTO
4 ago 2025
·
Soggiorno di 4 notti
The ocean view was great from the 6th floor and the room was clean and stocked. Snorkeling right off the property is great and somewhat addicting. The staff is friendly and hard hard working: Alex at the snack bar kept us fed and hydrated and was very available and attentive. Vicky, also at the snack bar has a great personality and treated us well. Rosendo and dinner is very professional and provides top notch service. I can't say enough about the entire staff as they are all very helpful and friendly. Areas for improvement was the pool as it had debri and was not kept clean during the day. The barking pets was something I could do without.
The ocean view was great from the 6th floor and the room was clean and stocked. Snorkeling right off the property is great and somewhat addicting. The staff is friendly and hard hard working: Alex at the snack bar kept us fed and hydrated and was very available and attentive. Vicky, also at the snack bar has a great personality and treated us well. Rosendo and dinner is very professional and provides top notch service. I can't say enough about the entire staff as they are all very helpful and friendly. Areas for improvement was the pool as it had debri and was not kept clean during the day. The barking pets was something I could do without.
6
Kristin Kincheloe
25 mar 2024
·
Soggiorno di 6 notti
This hotel was nothing special. The food was not great, the drinks were terrible. And FOUR times, housekeeping came and cleaned my room and left 0 towels. Took all the dirty ones and didn't replace them. It was bizarre. And then I called the "service express" number and no one answered. Literally 4 days out of 6. I won't be back.
This hotel was nothing special. The food was not great, the drinks were terrible. And FOUR times, housekeeping came and cleaned my room and left 0 towels. Took all the dirty ones and didn't replace them. It was bizarre. And then I called the "service express" number and no one answered. Literally 4 days out of 6. I won't be back.
10
Gisela
7 dic 2023
·
Soggiorno di 14 notti
The Westin is a beautiful property, and an easy spot for snorkeling. The only negative is the moldy, mildewy smell in the big lobby.
The Westin is a beautiful property, and an easy spot for snorkeling. The only negative is the moldy, mildewy smell in the big lobby.
6
Todd
30 gen 2025
·
Soggiorno di 5 notti
We stayed here about three years ago, and the property was immaculate. Everything was spotless and beautifully maintained. However, the property’s upkeep has deteriorated significantly since then. The bathroom tiles are missing, and the pool is dirty. It doesn’t feel the same quality as when we first stayed here.
We stayed here about three years ago, and the property was immaculate. Everything was spotless and beautifully maintained. However, the property’s upkeep has deteriorated significantly since then. The bathroom tiles are missing, and the pool is dirty. It doesn’t feel the same quality as when we first stayed here.
6
Serdar
28 nov 2025
·
Soggiorno di 4 notti
Lobby. The hotel needs to do something about the smell.
Lobby. The hotel needs to do something about the smell.
8
Keith Owen
25 feb 2025
·
Soggiorno di 4 notti
Rooms were lovely with a beautiful view of the water, but the room lacked a hair dryer, hand towels & wash cloths.
Rooms were lovely with a beautiful view of the water, but the room lacked a hair dryer, hand towels & wash cloths.
6
Melissa
22 nov 2024
·
Soggiorno di 3 notti
The sewer smell ruined it for me. Really out of control in the facility.
The sewer smell ruined it for me. Really out of control in the facility.
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Camere
Le camere sono generalmente spaziose e confortevoli con vista sull'oceano e un efficiente sistema di aria condizionata, e molti apprezzano i letti. Alcuni segnalano pareti sottili e problemi di isolamento acustico, occasionali problemi con l'aria condizionata o l'acqua calda e una connessione Wi-Fi che può essere instabile.
Recensioni degli ospiti correlate
8
Robert
16 feb 2024
·
Soggiorno di 5 notti
Our stay was wonderful. Always room on beach to sit and enjoy the beach. Room clean and comfortable. Views awesome from waterfront balcony. Only issue is you can hear talking, noise from adjoining room. Not very good insulation.
Our stay was wonderful. Always room on beach to sit and enjoy the beach. Room clean and comfortable. Views awesome from waterfront balcony. Only issue is you can hear talking, noise from adjoining room. Not very good insulation.
10
Melissa
12 feb 2025
·
Soggiorno di 5 notti
AMAZING! Attentive, caring staff. Best breakfast on the island!
AMAZING! Attentive, caring staff. Best breakfast on the island!
10
Paul
24 feb 2025
·
Soggiorno di 7 notti
Love the room with amazing views!
Love the room with amazing views!
6
Lina
18 feb 2026
·
Soggiorno di 4 notti
La habitacion, no habia agua caliente y el agua se salia denla regadera. El primer dia no me reemplazaron las tohallas mojadas por el regerobdw agua en el piso del baño.
La habitacion, no habia agua caliente y el agua se salia denla regadera. El primer dia no me reemplazaron las tohallas mojadas por el regerobdw agua en el piso del baño.
10
Ethan Gary
28 lug 2025
·
Soggiorno di 6 notti
Beautiful rooms, amazing AC, good choice of food and drinks.
Beautiful rooms, amazing AC, good choice of food and drinks.
10
Ignacio
19 feb 2025
·
Soggiorno di 4 notti
Rooms are very, very nice, view from the rooms is excellent and staff is really friendly. Beds are AMAZING. There's an actual stretch of sandy beach and snorkelling in front of the hotel is very nice. There is a problem with smell in the lobby. It's not bad, but you can tell they're trying to fight it. We tried only the breakfast buffet which is OK, we didn't stay for dinner in the hotel, there are very good options right across the street.
Rooms are very, very nice, view from the rooms is excellent and staff is really friendly. Beds are AMAZING. There's an actual stretch of sandy beach and snorkelling in front of the hotel is very nice. There is a problem with smell in the lobby. It's not bad, but you can tell they're trying to fight it. We tried only the breakfast buffet which is OK, we didn't stay for dinner in the hotel, there are very good options right across the street.
2
Doris Ijeoma
29 nov 2023
·
List of issues experienced: Took two hours and 30mins Charged my credit card twice Food was not good Room was cold, no heater. I had to run the shower for heat Walls are super thin, could heat the neighbor all night Fridge does not work Store does not have a lighter Wifi is terrible, I was unable to get work done Moved to a different room, same nonsense but this time, smoke detector was hanging of the wall and had no battery in it. Sad property and sadden i wasted my money here...i cannot believe this is a Westin
List of issues experienced: Took two hours and 30mins Charged my credit card twice Food was not good Room was cold, no heater. I had to run the shower for heat Walls are super thin, could heat the neighbor all night Fridge does not work Store does not have a lighter Wifi is terrible, I was unable to get work done Moved to a different room, same nonsense but this time, smoke detector was hanging of the wall and had no battery in it. Sad property and sadden i wasted my money here...i cannot believe this is a Westin
8
Holly
28 lug 2023
·
Soggiorno di 1 notte
Good hotel - wifi was spotty to download large files. Staff was very friendly. Rooms are large and comfortable
Good hotel - wifi was spotty to download large files. Staff was very friendly. Rooms are large and comfortable
2
Fengyuan
26 lug 2025
·
Soggiorno di 2 notti
Worst Westin I have stayed. Not worth the money at all, shouldn’t be a four star hotel. Lights broken, dirty bedsheet, AC not functioning properly(cannot adjust the temperature, either freezing cold, or turn it off), took forever for the staff to come fix all the issues, plenty of empty rooms still refuse to change a room for me. I stayed two nights, the light bulb got replaced on the second day, AC problem was not fixed at all.
Worst Westin I have stayed. Not worth the money at all, shouldn’t be a four star hotel. Lights broken, dirty bedsheet, AC not functioning properly(cannot adjust the temperature, either freezing cold, or turn it off), took forever for the staff to come fix all the issues, plenty of empty rooms still refuse to change a room for me. I stayed two nights, the light bulb got replaced on the second day, AC problem was not fixed at all.
10
Jorge Lopez
17 set 2025
·
Soggiorno di 4 notti
Really nice environment, nice bed and comfortable. Close to everything
Really nice environment, nice bed and comfortable. Close to everything
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Servizio
Il servizio è spesso elogiato per la sua cordialità e attenzione nei ristoranti, sulla spiaggia e alla reception. Tuttavia, gli ospiti segnalano anche un servizio lento al ristorante e problemi con la fatturazione o il check-in, con qualche interazione poco cortese.
Recensioni degli ospiti correlate
2
Karl
14 set 2025
·
Soggiorno di 2 notti
Toda la estancia fue una pesadilla. El Personal de la recepción un desastre ! Y aunque tenia la reservación con precio fijo me querían cobrar más ! Ojo, que este hotel es absolutamente no recomendable !
Toda la estancia fue una pesadilla. El Personal de la recepción un desastre ! Y aunque tenia la reservación con precio fijo me querían cobrar más ! Ojo, que este hotel es absolutamente no recomendable !
10
Alfonso David Aragón
31 mar 2025
·
Soggiorno di 3 notti
El servicio es excelente, muy atentos, al pendiente y amables, Javier, Elena en la recepción, Paloma, Belem y todos meseros son espectaculares, atentos y serviciales y Virginia en el bar de la Playa es lo máximo. Gracias por hacernos sentir como en casa.
El servicio es excelente, muy atentos, al pendiente y amables, Javier, Elena en la recepción, Paloma, Belem y todos meseros son espectaculares, atentos y serviciales y Virginia en el bar de la Playa es lo máximo. Gracias por hacernos sentir como en casa.
2
Martin
5 dic 2024
·
Soggiorno di 1 notte
When we arrive the lady in the counter with a skull butterfly tattoo on her neck did not acknowledge us and keep talking to coworkers or on the phone. Untill a person behind the reception notice this and help us.
When we arrive the lady in the counter with a skull butterfly tattoo on her neck did not acknowledge us and keep talking to coworkers or on the phone. Untill a person behind the reception notice this and help us.
2
Merit
12 nov 2025
·
Soggiorno di 8 notti
Food always took a long time to get, came out cold and very bland. Had the all-inclusive package maybe that was the reason. Bought a bottle of wine for dinner one night, got a call on the phone when my wife and I were in bed saying I had to pay cash. That night, and the server was coming up to the room. Went down to the desk asked for a hold for charged room account. Hotel put $577.81 on hold on credit card. Paid off account at check out, hotel still kept $577.81. 10 days later and calling hotel 3 times still will not release money. Worst hotel experience in my life, I'm 63 years old.
Food always took a long time to get, came out cold and very bland. Had the all-inclusive package maybe that was the reason. Bought a bottle of wine for dinner one night, got a call on the phone when my wife and I were in bed saying I had to pay cash. That night, and the server was coming up to the room. Went down to the desk asked for a hold for charged room account. Hotel put $577.81 on hold on credit card. Paid off account at check out, hotel still kept $577.81. 10 days later and calling hotel 3 times still will not release money. Worst hotel experience in my life, I'm 63 years old.
10
Jeanne
20 giu 2025
·
Soggiorno di 5 notti
We enjoyed the property so much!! Any issues were addressed immediately. We will be back next year! A special thanks to Javier, Manuel, Alex, and Efren for making our stay amazing.
We enjoyed the property so much!! Any issues were addressed immediately. We will be back next year! A special thanks to Javier, Manuel, Alex, and Efren for making our stay amazing.
6
Michael
19 mar 2025
·
Soggiorno di 7 notti
We stayed at the Weston for a week with the all inclusive package. Overall, it was a good experience but we wouldn’t go back. Most of the staff was very friendly and the facility is clean. The food is good, but there are only two restaurants and a snack bar/grill near the pool, so there are not a lot of options. Even though we had all inclusive, we literally had to sign a bill after every meal, every drink, everything. We had to consistently sit there and wait for the waiter to bring the zero sum bill so we could leave. One time we got sick of waiting and just left, only to be chased down by the waiter for us to sign a bill with a zero balance. In the morning there is one place to get coffee and it’s across the property in a separate building. It’s the same place that they’re serving the breakfast buffet. We took a breakfast pastry a few mornings to take back to our room with coffee, only to be eventually told that we couldn’t do that. Lastly, there is no entertainment. No evening shows, yard games, music around the pool, nothing. If you like to do more than lay in the sun and drink, it’s easy to get bored. The snorkeling is good right off the shore, so that was nice. Again, overall it was good but I’ve been to many other all inclusive a that are much better.
We stayed at the Weston for a week with the all inclusive package. Overall, it was a good experience but we wouldn’t go back. Most of the staff was very friendly and the facility is clean. The food is good, but there are only two restaurants and a snack bar/grill near the pool, so there are not a lot of options. Even though we had all inclusive, we literally had to sign a bill after every meal, every drink, everything. We had to consistently sit there and wait for the waiter to bring the zero sum bill so we could leave. One time we got sick of waiting and just left, only to be chased down by the waiter for us to sign a bill with a zero balance. In the morning there is one place to get coffee and it’s across the property in a separate building. It’s the same place that they’re serving the breakfast buffet. We took a breakfast pastry a few mornings to take back to our room with coffee, only to be eventually told that we couldn’t do that. Lastly, there is no entertainment. No evening shows, yard games, music around the pool, nothing. If you like to do more than lay in the sun and drink, it’s easy to get bored. The snorkeling is good right off the shore, so that was nice. Again, overall it was good but I’ve been to many other all inclusive a that are much better.
6
Terra
3 apr 2025
·
The hotel is shown as all-inclusive on Expedia. I was told upon arrival that all-inclusive was an option for an additional charge of 96pp per night. We paid the fee but were still required to sign and add a tip after every meal (why else would we be asked to sign the bill - it's all-inclusive, it must be for the tip, no?). At checkout, my final bill showed an additional daily charge added for tips each day. This should have been disclosed upfront. The location is too far from the main area. There's nothing to do around the hotel or at the hotel other than lounge around the pool or go to the spa. The best local amenity is the Key Lime Pie Factory across the street - the best pie ever! Online mentions that this is a dive hotel. Two guys in a booth by the water arranging dives does not constitute a dive hotel. You can rent equipment but the equipment doesn't work. I was given a faulty BCD - the only use it provided was to hold the tank. There are no lockers and no tups of freshwater to rinse equipment. It is very clean, with good service but has limited food selection (except at breakfast) and is a bit boring.
The hotel is shown as all-inclusive on Expedia. I was told upon arrival that all-inclusive was an option for an additional charge of 96pp per night. We paid the fee but were still required to sign and add a tip after every meal (why else would we be asked to sign the bill - it's all-inclusive, it must be for the tip, no?). At checkout, my final bill showed an additional daily charge added for tips each day. This should have been disclosed upfront. The location is too far from the main area. There's nothing to do around the hotel or at the hotel other than lounge around the pool or go to the spa. The best local amenity is the Key Lime Pie Factory across the street - the best pie ever! Online mentions that this is a dive hotel. Two guys in a booth by the water arranging dives does not constitute a dive hotel. You can rent equipment but the equipment doesn't work. I was given a faulty BCD - the only use it provided was to hold the tank. There are no lockers and no tups of freshwater to rinse equipment. It is very clean, with good service but has limited food selection (except at breakfast) and is a bit boring.
10
Loren
30 gen 2025
·
Soggiorno di 5 notti
If I could give the staff 10 stars I would. Unfortunately, I can only give them five but they certainly deserve 10. Everyone was very helpful and willing to treat you like a king.
If I could give the staff 10 stars I would. Unfortunately, I can only give them five but they certainly deserve 10. Everyone was very helpful and willing to treat you like a king.
10
Sheryl
22 lug 2025
·
Soggiorno di 6 notti
This property is our favorite place to stay in Cozumel. The beds are super comfy, the place is very clean and the staff is friendly and very accommodating. If you go to the restaurant by the water, ask for Margarita. She’s the best!!!!
This property is our favorite place to stay in Cozumel. The beds are super comfy, the place is very clean and the staff is friendly and very accommodating. If you go to the restaurant by the water, ask for Margarita. She’s the best!!!!
10
Gabriela
31 mag 2025
·
Soggiorno di 5 notti
Staff was great. Very professional and attentive.
Staff was great. Very professional and attentive.
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Posizione
Spiaggia panoramica e tranquilla a nord della città, con facile accesso ai taxi e un eccellente snorkeling dalla riva. Alcuni la trovano lontana dalle principali attrazioni, e la spiaggia stessa è piccola e rocciosa in alcuni punti.
Recensioni degli ospiti correlate
6
kristina
13 ott 2025
·
Soggiorno di 4 notti
Positives: 1. beach front property, with room’s balcony facing the beach 2. All-inclusive option 3. friendly wait staff 4. Delicious breakfasts, beef dishes, some appetizers, & some desserts 5. Great selections of alcoholic & non-alcoholic drinks. 6. 24-hour spacious gym with adequate equipments for complete workouts. Negatives: 1. a-la-carte dining only, most of the time took 40-45 minutes just to get the food 2. No consistent flag updates on the ocean condition. We had a scary windy storm one day & really rough water, but flag was yellow!! 3. dive-shop water sports was non-existent, they kept yellow flag on rough 3 days including during a scary storm, but red flags on last 2 days perfect days of no wind, no wave. The staff at dive shops just said: “cancel, maybe tomorrow”. 4. Absolutely no on-site activities, other than (small) kids club. 5. Location is far from any attractions or markets 6. Bland pasta & fish dishes. 7. Although we paid for all-inclusive, taking food out of the restaurants or to-go was discouraged. 8. No grab-and-go snacks, you’d have to actually order and eat them at the restaurants or get room service for additional fees. One of the main reasons we booked this one was because of the complimentary kayaks & paddle boards, but we were denied using them on 2 perfect super calm days!! Advertisement is misleading!!
Positives: 1. beach front property, with room’s balcony facing the beach 2. All-inclusive option 3. friendly wait staff 4. Delicious breakfasts, beef dishes, some appetizers, & some desserts 5. Great selections of alcoholic & non-alcoholic drinks. 6. 24-hour spacious gym with adequate equipments for complete workouts. Negatives: 1. a-la-carte dining only, most of the time took 40-45 minutes just to get the food 2. No consistent flag updates on the ocean condition. We had a scary windy storm one day & really rough water, but flag was yellow!! 3. dive-shop water sports was non-existent, they kept yellow flag on rough 3 days including during a scary storm, but red flags on last 2 days perfect days of no wind, no wave. The staff at dive shops just said: “cancel, maybe tomorrow”. 4. Absolutely no on-site activities, other than (small) kids club. 5. Location is far from any attractions or markets 6. Bland pasta & fish dishes. 7. Although we paid for all-inclusive, taking food out of the restaurants or to-go was discouraged. 8. No grab-and-go snacks, you’d have to actually order and eat them at the restaurants or get room service for additional fees. One of the main reasons we booked this one was because of the complimentary kayaks & paddle boards, but we were denied using them on 2 perfect super calm days!! Advertisement is misleading!!
10
Elizabeth
6 gen 2025
·
Soggiorno di 1 notte
Excellent service, great location and amenities
Excellent service, great location and amenities
8
Brent
3 ago 2025
·
Soggiorno di 5 notti
Is a nice property with beach access and some decent snorkeling.. staff is very friendly and helpful.
Is a nice property with beach access and some decent snorkeling.. staff is very friendly and helpful.
8
Katherine
24 gen 2025
·
Soggiorno di 7 notti
The Westin is a very nice hotel. Clean and quiet we walked across the street and had the most amazing grilled lobster and key lime pie. Beach small but beautiful water and snorkelling. No entertainment as it’s a hotel. Food options limited ( again it’s a hotel ) but the food we did eat was good. Only a 10 minute drive from downtown by taxi.
The Westin is a very nice hotel. Clean and quiet we walked across the street and had the most amazing grilled lobster and key lime pie. Beach small but beautiful water and snorkelling. No entertainment as it’s a hotel. Food options limited ( again it’s a hotel ) but the food we did eat was good. Only a 10 minute drive from downtown by taxi.
10
Jessica
3 feb 2024
·
Soggiorno di 3 notti
It was very easy to take a cab to town but far enough away it was quiet and private beach. Loved the restaurant on the water. There was also an italian place to eat at the hotel. If you like key lime pie there is a place across the street. The spa was amazing with the sauna and steam room- we loved the couples massage and treatments. we wish the pool could have been heated or a hot tub somewhere because we had little or no sun during our stay but that was the only complaint. Would visit again. The snorkeling was ok, it is a good place to snorkel but nothing amazing if you are a novice snorkeler.
It was very easy to take a cab to town but far enough away it was quiet and private beach. Loved the restaurant on the water. There was also an italian place to eat at the hotel. If you like key lime pie there is a place across the street. The spa was amazing with the sauna and steam room- we loved the couples massage and treatments. we wish the pool could have been heated or a hot tub somewhere because we had little or no sun during our stay but that was the only complaint. Would visit again. The snorkeling was ok, it is a good place to snorkel but nothing amazing if you are a novice snorkeler.
10
Melissa
17 dic 2022
·
Soggiorno di 19.342 notti
Was a fairly large hotel but never seemed busy or loud. Very quiet and comfortable. Staff was very accommodating and friendly. Beautiful beach and great snorkeling.
Was a fairly large hotel but never seemed busy or loud. Very quiet and comfortable. Staff was very accommodating and friendly. Beautiful beach and great snorkeling.
8
victoria
15 giu 2024
·
Soggiorno di 5 notti
I enjoyed staying here. The beach was just right downstairs. Made it easy and convenient. It was never crowded. They had a hut set up at the beach for you to easily book excursions and other activities. Staff was exceptionally helpful and friendly. My only two complaints would be the cleanliness of the room and the fact you can literally hear into the room beside you.
I enjoyed staying here. The beach was just right downstairs. Made it easy and convenient. It was never crowded. They had a hut set up at the beach for you to easily book excursions and other activities. Staff was exceptionally helpful and friendly. My only two complaints would be the cleanliness of the room and the fact you can literally hear into the room beside you.
10
Ignacio
19 feb 2025
·
Soggiorno di 4 notti
Rooms are very, very nice, view from the rooms is excellent and staff is really friendly. Beds are AMAZING. There's an actual stretch of sandy beach and snorkelling in front of the hotel is very nice. There is a problem with smell in the lobby. It's not bad, but you can tell they're trying to fight it. We tried only the breakfast buffet which is OK, we didn't stay for dinner in the hotel, there are very good options right across the street.
Rooms are very, very nice, view from the rooms is excellent and staff is really friendly. Beds are AMAZING. There's an actual stretch of sandy beach and snorkelling in front of the hotel is very nice. There is a problem with smell in the lobby. It's not bad, but you can tell they're trying to fight it. We tried only the breakfast buffet which is OK, we didn't stay for dinner in the hotel, there are very good options right across the street.
8
Michael
21 apr 2024
·
Soggiorno di 7 notti
Walkup access to the beach and snorkeling…
Walkup access to the beach and snorkeling…
10
Wendy
27 apr 2025
·
Soggiorno di 9 notti
Absolutely beautiful property, amazing snorkeling and swimming right out front. All rooms have an ocean view which is gorgeous! Away from the hustle, but a close taxi ride if you want to go into town. Hotel is beautiful, beds comfortable and spacious rooms. Wish they had some entertainment at night it was a bit sleepy.
Absolutely beautiful property, amazing snorkeling and swimming right out front. All rooms have an ocean view which is gorgeous! Away from the hustle, but a close taxi ride if you want to go into town. Hotel is beautiful, beds comfortable and spacious rooms. Wish they had some entertainment at night it was a bit sleepy.
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Ristorazione
La colazione, soprattutto il buffet, riceve sempre molti elogi. Nel complesso, la ristorazione è contrastante: le opzioni in loco sono limitate con menu ripetitivi e pasti occasionalmente lenti o insipidi, e il piano all-inclusive può comportare la firma di ogni conto e confusione in merito alle mance.
Recensioni degli ospiti correlate
6
kristina
13 ott 2025
·
Soggiorno di 4 notti
Positives: 1. beach front property, with room’s balcony facing the beach 2. All-inclusive option 3. friendly wait staff 4. Delicious breakfasts, beef dishes, some appetizers, & some desserts 5. Great selections of alcoholic & non-alcoholic drinks. 6. 24-hour spacious gym with adequate equipments for complete workouts. Negatives: 1. a-la-carte dining only, most of the time took 40-45 minutes just to get the food 2. No consistent flag updates on the ocean condition. We had a scary windy storm one day & really rough water, but flag was yellow!! 3. dive-shop water sports was non-existent, they kept yellow flag on rough 3 days including during a scary storm, but red flags on last 2 days perfect days of no wind, no wave. The staff at dive shops just said: “cancel, maybe tomorrow”. 4. Absolutely no on-site activities, other than (small) kids club. 5. Location is far from any attractions or markets 6. Bland pasta & fish dishes. 7. Although we paid for all-inclusive, taking food out of the restaurants or to-go was discouraged. 8. No grab-and-go snacks, you’d have to actually order and eat them at the restaurants or get room service for additional fees. One of the main reasons we booked this one was because of the complimentary kayaks & paddle boards, but we were denied using them on 2 perfect super calm days!! Advertisement is misleading!!
Positives: 1. beach front property, with room’s balcony facing the beach 2. All-inclusive option 3. friendly wait staff 4. Delicious breakfasts, beef dishes, some appetizers, & some desserts 5. Great selections of alcoholic & non-alcoholic drinks. 6. 24-hour spacious gym with adequate equipments for complete workouts. Negatives: 1. a-la-carte dining only, most of the time took 40-45 minutes just to get the food 2. No consistent flag updates on the ocean condition. We had a scary windy storm one day & really rough water, but flag was yellow!! 3. dive-shop water sports was non-existent, they kept yellow flag on rough 3 days including during a scary storm, but red flags on last 2 days perfect days of no wind, no wave. The staff at dive shops just said: “cancel, maybe tomorrow”. 4. Absolutely no on-site activities, other than (small) kids club. 5. Location is far from any attractions or markets 6. Bland pasta & fish dishes. 7. Although we paid for all-inclusive, taking food out of the restaurants or to-go was discouraged. 8. No grab-and-go snacks, you’d have to actually order and eat them at the restaurants or get room service for additional fees. One of the main reasons we booked this one was because of the complimentary kayaks & paddle boards, but we were denied using them on 2 perfect super calm days!! Advertisement is misleading!!
10
Peter
26 apr 2025
·
Soggiorno di 4 notti
Great property on the water. All rooms face the water. It's what I would expect for a Marriott Westin. Great staff, clean property, gorgeous views. The food was a little redundant but of good quality. Would definitely recommend for families.
Great property on the water. All rooms face the water. It's what I would expect for a Marriott Westin. Great staff, clean property, gorgeous views. The food was a little redundant but of good quality. Would definitely recommend for families.
6
Waldemar
26 feb 2025
·
Soggiorno di 4 notti
I had very high hopes for this property and it started off strong. The fish tacos and ceviche at Gaviotas restaurant were amazing. But entering the facility there was a strong sewage smell in the lobby. The beach was stunning and the staff pretty friendly. As my stay progressed it became apparent that the Westin has a lot of work to do in the areas of transparency when it comes to charges so a guest is not blindsided . The food at the cozumil restaurant was terrible, bland pizza and pasta.
I had very high hopes for this property and it started off strong. The fish tacos and ceviche at Gaviotas restaurant were amazing. But entering the facility there was a strong sewage smell in the lobby. The beach was stunning and the staff pretty friendly. As my stay progressed it became apparent that the Westin has a lot of work to do in the areas of transparency when it comes to charges so a guest is not blindsided . The food at the cozumil restaurant was terrible, bland pizza and pasta.
10
Jamerson Paul
17 apr 2025
·
Soggiorno di 5 notti
Enjoyed our stay but the dinner options weren't significant. Food was just okay.
Enjoyed our stay but the dinner options weren't significant. Food was just okay.
8
Katherine
24 gen 2025
·
Soggiorno di 7 notti
The Westin is a very nice hotel. Clean and quiet we walked across the street and had the most amazing grilled lobster and key lime pie. Beach small but beautiful water and snorkelling. No entertainment as it’s a hotel. Food options limited ( again it’s a hotel ) but the food we did eat was good. Only a 10 minute drive from downtown by taxi.
The Westin is a very nice hotel. Clean and quiet we walked across the street and had the most amazing grilled lobster and key lime pie. Beach small but beautiful water and snorkelling. No entertainment as it’s a hotel. Food options limited ( again it’s a hotel ) but the food we did eat was good. Only a 10 minute drive from downtown by taxi.
10
Cheryl
25 ago 2025
·
Soggiorno di 4 notti
We were very pleased with our all inclusive stay. We only wish there was some type of entertainment in the evenings. Our favorite meal was breakfast. The buffet was excellent ! I enjoyed a cook to order omelette all 4 days. The food at the pool area was also great!!
We were very pleased with our all inclusive stay. We only wish there was some type of entertainment in the evenings. Our favorite meal was breakfast. The buffet was excellent ! I enjoyed a cook to order omelette all 4 days. The food at the pool area was also great!!
6
Michael
19 mar 2025
·
Soggiorno di 7 notti
We stayed at the Weston for a week with the all inclusive package. Overall, it was a good experience but we wouldn’t go back. Most of the staff was very friendly and the facility is clean. The food is good, but there are only two restaurants and a snack bar/grill near the pool, so there are not a lot of options. Even though we had all inclusive, we literally had to sign a bill after every meal, every drink, everything. We had to consistently sit there and wait for the waiter to bring the zero sum bill so we could leave. One time we got sick of waiting and just left, only to be chased down by the waiter for us to sign a bill with a zero balance. In the morning there is one place to get coffee and it’s across the property in a separate building. It’s the same place that they’re serving the breakfast buffet. We took a breakfast pastry a few mornings to take back to our room with coffee, only to be eventually told that we couldn’t do that. Lastly, there is no entertainment. No evening shows, yard games, music around the pool, nothing. If you like to do more than lay in the sun and drink, it’s easy to get bored. The snorkeling is good right off the shore, so that was nice. Again, overall it was good but I’ve been to many other all inclusive a that are much better.
We stayed at the Weston for a week with the all inclusive package. Overall, it was a good experience but we wouldn’t go back. Most of the staff was very friendly and the facility is clean. The food is good, but there are only two restaurants and a snack bar/grill near the pool, so there are not a lot of options. Even though we had all inclusive, we literally had to sign a bill after every meal, every drink, everything. We had to consistently sit there and wait for the waiter to bring the zero sum bill so we could leave. One time we got sick of waiting and just left, only to be chased down by the waiter for us to sign a bill with a zero balance. In the morning there is one place to get coffee and it’s across the property in a separate building. It’s the same place that they’re serving the breakfast buffet. We took a breakfast pastry a few mornings to take back to our room with coffee, only to be eventually told that we couldn’t do that. Lastly, there is no entertainment. No evening shows, yard games, music around the pool, nothing. If you like to do more than lay in the sun and drink, it’s easy to get bored. The snorkeling is good right off the shore, so that was nice. Again, overall it was good but I’ve been to many other all inclusive a that are much better.
10
Callan
3 mag 2025
·
Soggiorno di 5 notti
The Westins breakfast buffet was great and had a wide variety of hot and cold selections including an omelette bar, continental type selections, and most other common breakfast selections as well as a few types local culinary specialties
The Westins breakfast buffet was great and had a wide variety of hot and cold selections including an omelette bar, continental type selections, and most other common breakfast selections as well as a few types local culinary specialties
6
Terra
3 apr 2025
·
The hotel is shown as all-inclusive on Expedia. I was told upon arrival that all-inclusive was an option for an additional charge of 96pp per night. We paid the fee but were still required to sign and add a tip after every meal (why else would we be asked to sign the bill - it's all-inclusive, it must be for the tip, no?). At checkout, my final bill showed an additional daily charge added for tips each day. This should have been disclosed upfront. The location is too far from the main area. There's nothing to do around the hotel or at the hotel other than lounge around the pool or go to the spa. The best local amenity is the Key Lime Pie Factory across the street - the best pie ever! Online mentions that this is a dive hotel. Two guys in a booth by the water arranging dives does not constitute a dive hotel. You can rent equipment but the equipment doesn't work. I was given a faulty BCD - the only use it provided was to hold the tank. There are no lockers and no tups of freshwater to rinse equipment. It is very clean, with good service but has limited food selection (except at breakfast) and is a bit boring.
The hotel is shown as all-inclusive on Expedia. I was told upon arrival that all-inclusive was an option for an additional charge of 96pp per night. We paid the fee but were still required to sign and add a tip after every meal (why else would we be asked to sign the bill - it's all-inclusive, it must be for the tip, no?). At checkout, my final bill showed an additional daily charge added for tips each day. This should have been disclosed upfront. The location is too far from the main area. There's nothing to do around the hotel or at the hotel other than lounge around the pool or go to the spa. The best local amenity is the Key Lime Pie Factory across the street - the best pie ever! Online mentions that this is a dive hotel. Two guys in a booth by the water arranging dives does not constitute a dive hotel. You can rent equipment but the equipment doesn't work. I was given a faulty BCD - the only use it provided was to hold the tank. There are no lockers and no tups of freshwater to rinse equipment. It is very clean, with good service but has limited food selection (except at breakfast) and is a bit boring.
6
Jackie
23 lug 2024
·
Soggiorno di 9 notti
Yes, we were really dissapointed in the food this time around, the only thing good was Breakfast, the Main indoor eating area was only open every other night, they must have a new chef with different thoughts than ours on what choices there was to pick from.
Yes, we were really dissapointed in the food this time around, the only thing good was Breakfast, the Main indoor eating area was only open every other night, they must have a new chef with different thoughts than ours on what choices there was to pick from.
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10
Marco
26 gen 2025
·
Soggiorno di 5 notti
Ristorante ottima e personale preparato e professionale. Ottimo anche il servizio in camera sia per la qualità del cibo che per la rapidità della consegna. Il prezzo dell'hotel è alto ma è giustificato per i servizi che offre
Ristorante ottima e personale preparato e professionale. Ottimo anche il servizio in camera sia per la qualità del cibo che per la rapidità della consegna. Il prezzo dell'hotel è alto ma è giustificato per i servizi che offre
10
Fabián
20 lug 2024
·
Soggiorno di 7 notti
Excelente.
Excelente.
10
Michele
18 ago 2022
·
Soggiorno di 2 notti
La posizione, fuori dall’approdo turistico di Cozumel (incluso crociere), è ottima; la vista dalle camere ancora di più: il mare cristallino e la piccola spiaggia privata. Il cibo dei ristoranti è ok, niente di speciale; al contrario, la colazione era ricca e molto buona. Il servizio ottimo, anche se ogni tanto un po’ lento. In generale, dopo una brutta esperienza in un’altra struttura, soggiornare al WestIn ci ha rilassato e migliorato l’umore. È presente anche un chiosco Padi per fare diving o snorkelling. Se volete andare in centro, con un taxi sono 5 minuti.
La posizione, fuori dall’approdo turistico di Cozumel (incluso crociere), è ottima; la vista dalle camere ancora di più: il mare cristallino e la piccola spiaggia privata. Il cibo dei ristoranti è ok, niente di speciale; al contrario, la colazione era ricca e molto buona. Il servizio ottimo, anche se ogni tanto un po’ lento. In generale, dopo una brutta esperienza in un’altra struttura, soggiornare al WestIn ci ha rilassato e migliorato l’umore. È presente anche un chiosco Padi per fare diving o snorkelling. Se volete andare in centro, con un taxi sono 5 minuti.
10
Maria
3 settimane fa
·
Soggiorno di 1 notte
Wonderful
Wonderful
10
Raquel
4 settimane fa
·
Soggiorno di 1 notte
From the insta-worthy rooftop pool, to the gorgeous ocean views from our room and chef’s incredible breakfast options, this place was breathtaking! Even with the temporary renovations underway. This trip we bounced around multiple cities but the snorkeling was by far the best at this hotel. Staff was super friendly and knowledgeable of the area.
From the insta-worthy rooftop pool, to the gorgeous ocean views from our room and chef’s incredible breakfast options, this place was breathtaking! Even with the temporary renovations underway. This trip we bounced around multiple cities but the snorkeling was by far the best at this hotel. Staff was super friendly and knowledgeable of the area.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:59
Prima delle 11:00
Cauzione
Per questa struttura ti verrà richiesto di pagare una cauzione completamente rimborsabile.
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Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
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ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
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Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-18: 308.43565257568355USD
- 2026-09-19: 322.2947425643921USD
- 2026-09-20: 259.1546049934387USD
- 2026-09-21: 215.1802746482849USD
- 2026-09-22: 214.09919585952758USD
- 2026-09-23: 214.09919585952758USD
- 2026-09-24: 239.80944772567747USD
- 2026-09-25: 241.11301803359984USD
- 2026-09-26: 294.0270653320312USD
- 2026-09-27: 223.07143107376098USD
- 2026-09-28: 223.07143107376098USD
- 2026-09-29: 241.11301803359984USD
- 2026-09-30: 243.22092007598874USD
- 2026-10-01: 253.24001540222167USD
- 2026-10-02: 243.22092007598874USD
- 2026-10-03: 243.22092007598874USD
- 2026-10-04: 224.20364504699705USD
- 2026-10-05: 224.20364504699705USD
- 2026-10-06: 243.22092007598874USD
- 2026-10-07: 233.21183441390988USD
- 2026-10-08: 243.22092007598874USD
- 2026-10-09: 233.21183441390988USD
- 2026-10-10: 239.80944772567747USD
- 2026-10-11: 243.22092007598874USD
- 2026-10-12: 243.22092007598874USD
- 2026-10-13: 242.20999658660887USD
- 2026-10-14: 233.21183441390988USD
- 2026-10-15: 233.21183441390988USD
- 2026-10-16: 243.22092007598874USD
- 2026-10-17: 226.20547269744873USD
- 2026-10-18: 242.20999658660887USD
- 2026-10-19: 217.18727366638183USD
- 2026-10-20: 233.21183441390988USD
- 2026-10-21: 243.22092007598874USD
- 2026-10-22: 224.20364504699705USD
- 2026-10-23: 233.21183441390988USD
- 2026-10-24: 233.21183441390988USD
- 2026-10-25: 233.21183441390988USD
- 2026-10-26: 243.22092007598874USD
- 2026-10-27: 243.22092007598874USD
- 2026-10-28: 233.21183441390988USD
- 2026-10-29: 233.21183441390988USD
- 2026-10-30: 243.22092007598874USD
- 2026-10-31: 243.22092007598874USD
- 2026-11-01: 243.22092007598874USD
- 2026-11-02: 243.22092007598874USD
- 2026-11-03: 224.20364504699705USD
- 2026-11-04: 270.2354609825134USD
- 2026-11-05: 336.3054675704956USD
- 2026-11-06: 333.3027436248779USD
- 2026-11-07: 333.3027436248779USD
- 2026-11-08: 333.3027436248779USD
- 2026-11-09: 243.22092007598874USD
- 2026-11-10: 243.22092007598874USD
- 2026-11-11: 243.22092007598874USD
- 2026-11-12: 243.22092007598874USD
- 2026-11-13: 243.22092007598874USD
- 2026-11-14: 243.22092007598874USD
- 2026-11-15: 243.22092007598874USD
- 2026-11-16: 243.22092007598874USD
- 2026-11-17: 243.22092007598874USD
- 2026-11-18: 243.22092007598874USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
Ti verrà richiesto di pagare la seguente cauzione completamente rimborsabile.
Breakage deposit: USD 100 per night
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Le transazioni senza contanti sono disponibili
- La struttura è dotata di un estintore antincendio, un rilevatore di fumo e un kit di pronto soccorso
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Fino a 2 bambini o ragazzi di età pari o inferiore a 11 anni soggiornano gratuitamente nella camera dei genitori o dei tutori, utilizzando i letti presenti.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Per accordarsi per il soggiorno di animali domestici, gli ospiti devono mettersi in contatto direttamente con la struttura utilizzando i recapiti presenti nella conferma della prenotazione. Gli animali sono ammessi a pagamento; le tariffe sono indicate nella relativa sezione.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Costo colazione a buffet: 31 USD a persona (importo approssimativo).
- Supplemento per animali domestici: 50 USD per sistemazione, a notte
- Non vengono richiesti supplementi per gli animali di servizio
- Il check-out posticipato è a pagamento e soggetto a disponibilità
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni
Servizi
Business center
Banco escursioni
Lavanderia a secco
Servizio babysitter e asilo nido
Servizio banchetti
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Check-in/check-out veloce
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Attività
Piscina
Spiaggia privata
Spiaggia - nelle vicinanze
Immersioni subacquee
Pesca
Piscina scoperta
Musica dal vivo
Pool (Infinity)
Mobili da esterno
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrazza
Fitness Center (nearby)
Informazioni generali
Servizio in camera
Ristorante
Sauna
Bagno turco
Massaggi
SPA e centro benessere
Trattamenti viso
Mini-club
Pranzi da asporto
Colazione in camera
Disponibilità camere anallergiche
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parcheggio
Parcheggio
Parcheggio gratuito
Parking Onsite
Internet
Wi-fi gratuito